White Heather Hotel

2/10

Poor

28 Jul 2026

Mr Kevin

Awfull Hotel..No staff , the Reception was manned by a Latvian guy who couldn't understand a word of English,and also miserable,Shouldn't be working in a hotel reception..The bar was closed dus to No hotel staff Our room was small an not intended!!! for a couple,more so for a single person, the so called Double bed was a 4ft bed not a full double 4ft6.
my feet stuck out the end! Though the room was clean it just wasnt worth the price we paid ..for 2 nights..
The bathroom was also very small with a shower cubicle you couldn't move in.!! USELESS. how on earth this hotel has 8+ ratings on the websites I Do Not Know!! and rated as a 4 star hotel its joke!!
DO NOT STAY HERE ..find better hotel ..as we wouldnt stay here ever again ..

8/10

Excellent

27 Jul 2026

Ann

Not exactly the Ritz but comfortable, clean and nice friendly staff . . . no complaints whatsoever

8/10

Excellent

23 Jul 2026

Ian

Rooms small but clean
Buffet style Breakfast was great & included in the price
Would recommend

8/10

Excellent

19 Jul 2026

Anne

Breakfast was the highlight. Plenty of choice and good quality products. Room small but clean with tea/coffee facilities. Easy access to town and all facilities. Good value for money . Little disapointed that no parking permit were available for the length of our stay but managed to find paying space on the front .

Partner

10/10

Exceptional

19 Jul 2026

Huw

Small but clean and comfortable single room with en suite facilities

Stayed for two nights

V reasonable cost considering it was height of holiday season

Decent buffet breakfast, but i think finished a bit earlier than i would have liked

Good stay and i would consider again

Self

8/10

Excellent

18 Jul 2026

Mark

Small room and parking challenges but well-located and with a very good breakfast

Partner

10/10

Exceptional

14 Jul 2026

Archibald

Excellant location

Partner

8/10

Excellent

13 Jul 2026

Eugene

\"Great breakfast! The property is a little dated and in need of some TLC, but the room was clean, and the bed was very comfortable. It looked like the bathroom was new, but the electric shower was not very powerful. Overall, it was a fairly good stay in a great location.\"

Friends_and_family Family

2/10

Poor

10 Jul 2026

MRCEASTWOOD

BREAKFAST WAS GREAT THE BAR NEEDS MORE OPTIONS ON DRAFT BEERS

Partner

10/10

Exceptional

05 Jul 2026

michelle

Very clean, nice breakfast, comfy bed. There was also I big fan you could use in the wardrobe

Partner

6/10

Pleasant

29 Jun 2026

Bryan

Property inside and outside were in desperate need of updating the carpets and decor were very dated.The mattress on the bed in the bedroom we stayed in was so uncomfortable to the point it hurt.The staff were very pleasant worked hard and helpful.Certainly could not fault the breakfast there were plenty of choice of hot and cold food, cereal,fresh fruit, continental and full English.

Partner

8/10

Excellent

28 Jun 2026

Derek

Good location, quiet enough but things to do nearby.

Self

10/10

Exceptional

28 Jun 2026

Steve

Lovely stay, great breakfast.

Self

10/10

Exceptional

22 Jun 2026

Robert

I stayed at the White Heather Hotel in Llandudno from 17/6 to 20/6. The hotel is ideally situated close to the beach and all the local attractions. Checking in was straightforward and Jenny, sorry if I have your name wrong, was very helpful throughout my stay. One of the reasons I chose this hotel was the excellent reviews for the breakfast. Anything you wanted was included so that was a good start to the day although it meant having to get up earlier than I normally would. I would definitely stay there again.Thank you.

Self

8/10

Excellent

20 Jun 2026

Anne

Good clean hotel. Very good breakfast. Friendly staff.

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Rita

Friendly staff and lovely breakfast. Great location near promenade and also shops.

Family

8/10

Excellent

16 Jun 2026

DENNIS

Staff were great! Wonderful breakfast, it has an elevator!

Partner

10/10

Exceptional

15 Jun 2026

susan

Brilliant breakfast so much choice with fresh strawberries and raspberries every day

Partner

8/10

Excellent

15 Jun 2026

Rhian

We had a friendly when we arrived and throughout our stay. The hotel was very clean and the breakfast was superb. Definitely stay again.

Partner

8/10

Excellent

07 Jun 2026

John

Breakfast great, clean and spacious room, staff polite.
Only small downside was a rather small shower cubicle but that won't stop a repeat visit.

Partner

8/10

Excellent

07 Jun 2026

Deborah

Fantastic buffet style breakfast.Friendly warm atmosphere and daily maid service .Hotel very clean but a bit dated decor wise but currently under refurbishment overall the service/staff/breakfast outweighs this.Very good value stay literally metres from the promenade.

6/10

Pleasant

06 Jun 2026

Barbara

The room was clean and so was the bathroom.
The staff were very welcoming.
I did not enjoy the breakfast. Bacon undercooked. Would have preferred grilled tomatoes rather than tinned.
Otherwise stay was okay.

Partner

8/10

Excellent

05 Jun 2026

michael

Excellent breakfast, good accommodation, first class staff

Partner

6/10

Pleasant

04 Jun 2026

Nick

Reception staff and Breakfast staff were great. Overall the hotel is very tired and in need of updating. The rooms are very small especially the bathroom. The reception/lobby is full of large boxes giving the feel of a warehouse. Location is great. Breakfast is very good.

Partner

10/10

Exceptional

02 Jun 2026

Peter

Everything

Partner

10/10

Exceptional

02 Jun 2026

Peter

Everything

Partner

6/10

Pleasant

31 May 2026

Michael

Hotel in convenient location but looks weary from outside the inside wasnt much better lobby decor and carpets very dated bed clean en suite adequate staff doing best they could on the positive breakfast very good choice of fresh fruit cold meat and cheese and cooked items again dining room weary lots of boxes piled up near check in area would not use this hotel again

Partner

6/10

Pleasant

27 May 2026

peter

Breakfast good
Room good
Bar not open until five pm
Reception not very welcoming on arrival
No information/amenities during the day

10/10

Exceptional

25 May 2026

Christine

Nice and clean, all staff cheerful and helpful. Room had all amenities, was clean and comfortable. Breakfast was brilliant little buffet with ther options, good coffee and tea. Would definitely stay here again, many thanks.

Family

8/10

Excellent

25 May 2026

Joanne

Hotel was in a great location, helpful friendly staff on arrival and throughout this day. Breakfast was excellent everything you could want. We had two rooms. My father‘s room was quite nice and modern. Mine and my daughter‘s room was very dated but it was clean. Overall we had a lovely overnight stay and for the price for all three of us with breakfast it was great value for money and I would stay again.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Mark

Nice helpful staff, good easy quick check in. Spotless clean, wonderful breakfast, buffet style but all good freshly cooked. Plenty of tea and coffees in room. Right in town but quiet 1 minute from prom. Will book the same place next visit

10/10

Exceptional

22 May 2026

Lynn

The staff were lovely , friendly and always happy to help. It is spotlessly clean and the breakfasts they offer are first class.
All the staff are always smiling and will chat to you and always ready to answer any questions on the area, bus and train routes even places to eat. We will definitely be staying again.

Friends

8/10

Excellent

21 May 2026

Gregory John

The Steps up to the hotel are quite steep and especially for the elderly dangerous needs something doing to sort it out. Breakfast was quite good but the food was not piping hot eggs looked a bit bland buffet style, all in all quite good but would not stay again.

8/10

Excellent

18 May 2026

Sandra

The hotel was very clean. The staff were very pleasant and could not have been more more helpful.
The Breakfast was excellent and freshly cooked.
I would definitely stay here again

Family

10/10

Exceptional

16 May 2026

Kenneth

Recently decorated room and all very clean and tidy, very pleased with breakfast selection of hot and cold choices. Also choice of coffees in the machine. Only problem was with the shower head in the bracket in the cubicle. Was leaking. Reported to reception and said they will sort. Would definitely stay again, staff helpful.

Partner

8/10

Excellent

11 May 2026

Tamra

A classy old gal on the beach. New windows that kept noise down. Nice towels and a very nice size too.

8/10

Excellent

07 May 2026

Stephen

Breakfast good, excellent staff.

Self

10/10

Exceptional

06 May 2026

James

Excellent value;clean room & nice breakfast.

Friends

10/10

Exceptional

04 May 2026

Barry

Clean room, good location for everything. Breakfast was great. Staff were lovely

Partner

8/10

Excellent

29 Apr 2026

Kay

Bathroom was very small, shower cubicle very very small for anyone who is a bigger person

Partner

8/10

Excellent

28 Apr 2026

graham

Lovely old hotel with very old decor.perfectly clean and super comfy bed.breakfast was lovely

10/10

Exceptional

25 Apr 2026

Martin

I can recommend this hotel for the following reasons:

1) Great location near the prom
2) Very friendly and attentive staff
3) Superb breakfast - probably the best hotel buffet breakfast I have ever had. Everything hot and fresh and lots of choice - continental or full English
4) Very good value
5j Great shower and bathroom

The hotel is undoubtedly dated in terms of decor (but seems to be in the process of being updated) but our room was very clean. Also like most hotels in this area, parking is a bit tricky.

Family

6/10

Pleasant

24 Apr 2026

David

Shower in room didn’t work, de or bad on public rooms, breakfast good

Partner

8/10

Excellent

13 Apr 2026

Dorothy

The breakfast was very fresh and nice. The staff was very helpful.

10/10

Exceptional

13 Apr 2026

Les

The hotel is clean comfortable and staff very welcoming and the breakfast was lovely I will definitely choose this hotel when I next come to Llandudno

Friends

8/10

Excellent

13 Apr 2026

Paul

Yes

Partner

10/10

Exceptional

12 Apr 2026

DARREN

Breakfast was nice and friendly staff .rooms were nicely presented

Partner

8/10

Excellent

12 Apr 2026

WILLIAM

Room was very clean breakfast was good location was good would definitely stay again

10/10

Exceptional

07 Apr 2026

Lillian

Very clean room, staff lovely and friendly,breakfast was lovely. Great stay thank you .

Partner

10/10

Exceptional

04 Apr 2026

Sarah

Warm welcome and farewell from the helpful receptionists. Great location. Straightforward to find on-street parking opposite hotel. Spotlessly clean single room, lovely en-suite and well equipped with comfortable bed (I slept like a log), tv, tea making equipment, wardrobe, fan, dressing table. Slightly dated decor but this did not detract from the fantastic experience. Excellent well cooked buffet breakfast. I will definitely stay again.

Self

4/10

Poor

03 Apr 2026

Chris

Great location, just off the front. Staff were helpful and friendly. That’s the good points. Room was small, bed way too small for 2 people. Shower trickled water and was too small to shower with door closed. The buffet breakfast was ok. The bar area is also way too small for such a big hotel, although the staff did recommend the bat in their sister hotel just round the corner

Partner

10/10

Exceptional

30 Mar 2026

Christine

Good breakfast with adequate choices. Room 214 spotless.
Excellent location.
Some parts of the hotel are tired and dated, especially the reception area. But it would not put us off staying again for the price and spotless room.

Partner

8/10

Excellent

27 Mar 2026

Peter

I stayed in room 103 for one night on 19th March 2026. My room was on the side of the building, facing the end wall of another building. Not nice at all. Suggest you ask for a room with an open view.
Breakfast was good, in a downstairs room. Checkout was 10am, rather early I thought.
Would I stay there again? Maybe, price was good in mid March. Llandudno is a lovely town, always worth a visit.

Self

2/10

Poor

18 Mar 2026

Audrey

Shops nearby

Partner

6/10

Pleasant

14 Mar 2026

Sharon

Property needs updating, redecorating.

Partner

10/10

Exceptional

14 Mar 2026

Elizabeth

Top notch stay snd excellent value for money. Staff all friendly and helpful. Breakfast was first class and was served buffet style.
Parts of the hotel looked a little dated but work was being carried out to renovate. All in all, a great value stay.

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Suzanne

The hotel was very clean, staff were very pleasant. Bar prices were reasonable. Breakfast was very good fresh and was kept topping up as required. The hotel was very close to pier and the sea front. Weather was amazing considering the time of year.

Friends

8/10

Excellent

07 Mar 2026

Laurence

The room was clean. The staff were helpful and courteous.
The shops were literally 2 minutes walk from the hotel.
The pier with amusements ,but no fishing permitted was about a ten minute walk. Check on your room as a standard one may disappoint . An upgrade is always a option one would think?

Partner

10/10

Exceptional

07 Mar 2026

WILLIAM THOMAS

Friendly and helpful staff. Excellent value.

Partner

10/10

Exceptional

05 Mar 2026

Darren

Very comfy beds which we pushed together as no doubles left. Lovely breakfast.

Partner

8/10

Excellent

01 Mar 2026

jane

Friendly staff, clean room,
good breakfast

Self

10/10

Exceptional

26 Feb 2026

Jennifer

Warm welcome, clean room, great staff and fantastic breakfast, great value.

8/10

Excellent

26 Feb 2026

David

Very helpful staff especially from Sam on reception.

8/10

Excellent

25 Feb 2026

john

room was clean

Partner

10/10

Exceptional

25 Feb 2026

Mark

Everything was great, lovely breakfast

10/10

Exceptional

22 Feb 2026

Dylan

Clean, comfortable and friendly staff. Could do with a lick of paint.

10/10

Exceptional

19 Feb 2026

Kath

The room was abit dated but lovely and clean bathroom was amazing new suite staff was friendly and helpful breakfast was amazing deffo stay back here again

Leisure Partner

6/10

Pleasant

09 Feb 2026

Janette

Helpful staff, room clean and comfortable, excellent breakfast

10/10

Exceptional

06 Feb 2026

Mandy

Clean rooms and the breakfast was lovely

4/10

Poor

05 Feb 2026

Paul

Excellent breakfast, but the hotel was very tired & old fashion. The room & shower very small. Will not booking again.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

susan

The welcome was really friendly had time to chat not just sign here and given room key which makes such difference. abobreakfast

Partner

10/10

Exceptional

23 Nov 2025

Keith

Spotless room as always and staff superb

8/10

Excellent

20 Nov 2025

MR PAUL

Staff were courteous and informative and room was adequate

Leisure Partner

8/10

Excellent

19 Oct 2025

Ross

A good welcome, clean room, adequate breakfast

Leisure Self

10/10

Exceptional

17 Oct 2025

BRIAN

breakfast consisted of cereals and full English breakfast where you help yourself buffet style, well cooked and hot. our room which was on the 3rd floor close to the lift was spotless, the bathroom was small but adequate for us with a shower (no bath). staff were polite and very helpful, hotel was central to shops, bars, restaurants and promenade. never used the hotel bar so cant comment, railway station was a ten minute walk for us ( we're in our mid 70s). would definitely use this hotel again.

Leisure Partner

8/10

Excellent

13 Oct 2025

Kevin

Was clean room .but decor needs up dating.small room and very tiny tv.wall paper was coming of the wall.holes in wall .bed very small more for a child .not suitable for disabled person as only steps up to property.needs a ramp .

Leisure Partner

10/10

Exceptional

05 Oct 2025

Phil

Stayed one night, had a twin room on floor 3. Room was clean, beds comfy, pillows comfy. Room decor is old and could do with an update but bathroom was modern with good shower.and hot water.towles and linen also nice.virw from our room was ok and wasn't you noisy or anything.Parked round corner in town Hall car park for a fiver, but you can park outside hotel for 90min for free, handy to drop bags etc. there's a bar in the hotel and we got a free drink as a perk of booking with hotel.com. again most hotel has dated decor but it's all clean. There's a modern lift available to get to the 3 floors. Breakfast was included, was buffet style, so can help yourself to as much as you wanter, fresh and delicious full English/Welsh brekkie with some yoghurt,.fruit,.tea ,. coffee and juice. Location is great, can be at seafront or main Street in less than 2mims Walk.

Friends_and_family Family

2/10

Poor

07 Sep 2025

Stephen

We were very disappointed in the property. The double room was very small, only just enough room in the bed for two even though my husbands feet were out at the bottom of the bed and the shower was only big enough for a child. We had paid in advance for 3 days but left after only one night. When we checked out I was looking for some rebate.I asked the manager if Expedia had paid them for our room with breakfast he said yes they had recieved our money so I was looking for some refund as we couldnt stay there any longer it was so bad especially as there was on!y 90 mins parking that is if you could find any. The manager said we shou!d look to Expedis for any refund even though they has recieved the payment. We left very dissappointed. I would not recommend this hotel to anybody.

8/10

Excellent

30 Aug 2025

Stephen

Good location, difficulty parking, and breakfast was definitely a 5/10.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Carol

Fantastic traditional seaside hotel

What a lovely welcome from reception on arrival to this traditional seaside hotel! Clean, comfortable room with good beds, hot shower and fluffy towels, plenty of coffee and tea in the room. Good choice of hot and cold items at buffet breakfast. Small bar, with a singer in the evening who was pretty good. Right near pier and shops. We loved it!

Partner

8/10

Excellent

17 Aug 2025

Gareth

Excellent location and clean rooms Excellent breakfast.Very comfy bed ..Very poor at responding to emails and phone answering..
Hotel in need of updating.Very 60s/70s

Business_and_leisure Partner

10/10

Exceptional

15 Aug 2025

Rebekah

Lovely property. Really good breakfast.

Leisure Partner

8/10

Excellent

15 Aug 2025

Christine

Clean and in the centre of town

Leisure Partner

8/10

Excellent

14 Aug 2025

Beverley

Perfectly adequate

The service, cleanliness and comfort was good, only breakfast was provided, and although it was not the mist extensive selection of food, it was perfectly adequate and of good quality. The building itself is dated but despite this, it was clean and comfortable.

Partner

10/10

Exceptional

10 Aug 2025

Malcolm

Would recommend the hotel the Breakfast is very good friendly staff the shower are a bit small decor a bit dated but would go back

Partner

2/10

Poor

06 Aug 2025

Bheki

not nice

6/10

Pleasant

04 Aug 2025

Peter

We paid extra for a side sea view but we never got any hot water in the shower and it had a big gap under the door so the light was shining in the bedroom so had to put a pillow over it so I could get some sleep

Leisure Friends

8/10

Excellent

30 Jul 2025

David

Great location

Leisure Family

10/10

Exceptional

30 Jul 2025

Norina

The room had recently been refurbished to a high standard, including the bathroom.
Breakfast was really good, plenty of choice.
Comfortable beds.

Leisure Family

6/10

Pleasant

26 Jul 2025

Wendy

Ok

The staff were good but the price for the room seemms high as it needs updating

Friends_and_family Family

8/10

Excellent

21 Jul 2025

Barbara

We have stayed here about 5 times, the rooms are basic but have all you need and are
spotless.. Could do with redecorating throughout. You couldn't get a better location, turn right out of hotel and you are on the high street turn left and there is the beach.
Free Wi-Fi, the bar opens 5pm to 11pm if you want a drink.
All the staff are brilliant, nothing too much trouble.
Cheap and cheerful, if you're looking for 5 star
dont book

10/10

Exceptional

20 Jul 2025

Andrew

When we arrived there was no wait at the check in all went very smoothly. We got the lift up to the 2nd floor and our room was only a couple of doors down. The room was plenty big enough, with a sea view when you looked up the street. the room was adequatly furnished with a comfortable double bed, wardrobe and vanity table. The bathroom was nicely laid out but the shower was a bit of a squeeze. Overall the room was clean, tidy and with a window that opens properly. The breakfast was self service, so you could have what wanted from fruit, cereals, toast or a cooked breakfast. Coffee, tea and juices were available too. A great and pleasent stay was had in a very nice and clean hotel.

Partner

8/10

Excellent

16 Jul 2025

Roy

The location of the property was excellent.

Leisure Self

8/10

Excellent

09 Jul 2025

MR PAUL

Limited breakfast time 9am was early to stop doing breakfast

Leisure Partner

10/10

Exceptional

07 Jul 2025

michael

All great

Leisure Partner

8/10

Excellent

01 Jul 2025

Lynn

Nice hotel

Nice, hotel, comfortable and staff were lovely. I would use this hotel again

10/10

Exceptional

23 Jun 2025

Terence

Happy break.

We were very happy with the experience. It was in a great spot. A short walk from the front. We had two people with disabilities in our group and we were able to park in a disabled bay a short distance away. I will definitely say that again it was close by the Venue of the event Manchester by the Sea.

Friends_and_family Friends

6/10

Pleasant

21 Jun 2025

Gladys

It was ok

10/10

Exceptional

08 Jun 2025

A

Perfect. A traditional hotel within a few yards of the beach. Parked right outside the front door, easy check in, comfy bed, and an outstanding breakfast. The price was unbeatable, too. A special mention to Stefan, who checked us in and spent time behind the bar when we asked for an evening drink.
Happy to recommend the White Heather Hotel, and we will certainly be back.

Partner

8/10

Excellent

30 May 2025

Conor

Friendly staff, bed was comfortable and the breakfast was quite nice! Definitely felt like good value for money

Friends_and_family Family