Name: Cae Mor
Address: 6 Penrhyn Crescent, Llandudno, LL30 1BA, GB

10/10

Exceptional

20 Jun 2026

Jean

All excellent

Self

10/10

Exceptional

18 Jun 2026

anthony

Great staff. Nice clean rooms. Good location. Close to amenities but far enough away from any noise

Partner

10/10

Exceptional

14 Jun 2026

Ivan

!

10/10

Exceptional

14 Jun 2026

Sandra

Our sea-view room was very modern, clean & comfortable.
My husband is disabled, so we had a few special requirements, and, without exception, all staff were extremely kind, willing & helpful in meeting these, which made my role, as a carer, much easier.

Partner

10/10

Exceptional

09 Jun 2026

Susan

A beautiful hotel, very clean, amazing food. I am gluten intolerant and it was very well catered for. The staff were hard working, very friendly and will definitely be booking again.

Partner

10/10

Exceptional

29 May 2026

Ellen

2nd time visiting this hotel.
As soon as you enter the hotel you are met with warm friendly staff from reception, waitresses and cleaning.
The hotel is modern, spotlessly clean and smells gorgeous. Forgot to ask what air fresheners they use.
We stayed in room 108. Room was spacious, and bathroom amazing. We had a round bath which was huge and walk in shower. The views from room are amazing.
We never had breakfast but did have dinner one night and food was gorgeous, definitely eat there again.
Bonus about this hotel is they have own car park unlike the rest of the hotels on the front.
Will definitely be back soon.

Partner

10/10

Exceptional

27 May 2026

Corina

Friendly staff, very easy to reach the place, parking on site. Amazing service overall.

Friends

10/10

Exceptional

26 May 2026

Moya

Great hotel, excellent location on sea front and a walk from everything. The real shine on this is the private car park for guests!
The room was huge, well equipped and we were wowed on how big and luxurious it was. We loved our stay and will definitely return.

Room 102 may need an aircon check as we could only get the temperature down to 19!

Thanks so much 👌

Partner

10/10

Exceptional

23 May 2026

Cathy

Great hotel with a car park, bar and restaurant. The team are very helpful and friendly. The suite was beautiful and had a great view of the sea, perfect for a stay after a show at the theatre which is next door. Thank you

Partner

4/10

Poor

19 May 2026

Kong hang

Stunning rooms, but let down by unprofessional and inconsistent service.
I recently stayed at this hotel , sea view suite in £180 per night, and while the property itself is aesthetically pleasing and the rooms are genuinely lovely, the breakfast experience was a significant disappointment.

As someone who has stayed in over 800 hotels globally, I understand the importance of local service etiquette. However, the service here was far below what is expected for a property at this price point (approx. £180/night).
During breakfast, I was essentially ignored for over 10 minutes, despite being seated by a staff member. While I waited patiently, I witnessed a pair of local guests who arrived later being served immediately with menus and drinks. When I finally flagged the issue, I was told the kitchen was closing, yet the staff continued to serve the later arrivals.

For a hotel of this caliber, I expected a consistent standard of service for every guest, regardless of background. The constant disappearing act of the staff into the female waitress on 19 May 2026 morning and the lack of basic offerings like tea or coffee made me feel invisible. ( I asked at 9:45 but the female waitress refused to provide any hot coffee to me but to the late arrival British couple , waitress served coffee)
It is unfortunate that such a beautiful property is undermined by a team that appears either inadequately trained or indifferent.

Partner

10/10

Exceptional

13 May 2026

Diane

Great hotel can’t fault a thing

Partner

10/10

Exceptional

08 May 2026

Mike

The Cae Mor Hotel is in a perfect location for the Theatre and the nearest shopping centre, and has its own car park.
The Hotel Staff are very friendly and professional.
Our Room was in a prime position overlooking the sea, very clean and well equipped.
The Breakfasts and Dinners were very good.
The Hotel is well run.

Partner

8/10

Excellent

07 May 2026

John

Pleasant and courteous staff. Well presented Hotel. Good food. Had its own carpark.

Friends_and_family Friends

10/10

Exceptional

06 May 2026

stuart

Lovely modernised hotel. Really clean. Bedroom and bathrooms excellent. Parking adjacent, convenient and free!
Location great for Venue Cymru.

Partner

10/10

Exceptional

24 Apr 2026

Janet Linda

Chosen because the theatre is next door to the hotel. We were very impressed with all aspects of the hotel and staff who are all very helpful and friendly. Our room was very well maintained and spotlessly clean. We ate in the restaurant both nights of our stay and the food was excellent.
We would not hesitate to return in the future.

Partner

10/10

Exceptional

20 Apr 2026

Sheelagh

As I was using a crutch, getting in with luggage was difficult. Providing a ramp on half of the front steps would be a help. However, the lift inside was good and the bedroom accessible
in spite of a step to the bathroom.
The hotel manager was always around and extremely helpful. Does he ever go off duty!!
My room card did not work on the front entrance when I came back after midnight. Luckily another person arrived and used their card. And my card still worked on my bedroom door
- didn’t understand that but glad that I was able to get into my room at that stage!,

Self

10/10

Exceptional

12 Apr 2026

Nicola

Lovely, clean hotel with parking
Good choice for breakfast, cooked breakfast, fresh and hot
Nice restaurant. We had 3 courses and really enjoyed all the food we had
Pleasant and helpful staff
Well equipped rooms with comfortable beds and pillows

Partner

10/10

Exceptional

14 Mar 2026

Ann

Nice clean room. Staff very pleasant and helpful. Wi fi good. Breakfast very good choices

Partner

10/10

Exceptional

09 Mar 2026

Sarah

Easy parking, friendly helpful staff, lovely room with all amenities. Very happy :-)

Business

10/10

Exceptional

06 Mar 2026

Mark

Nice evening meal and breakfast, rooms were clean and modern, staff were polite,friendly and professional. Would definitely recommend.

Partner

10/10

Exceptional

18 Jan 2026

Alisa

Great staff, stylish hotel, beautiful room with huge round bath and a sea view. Vomfy bed and pillows with lux cotton bedding...fluffy towels...everything was perfect! Will definately be back!

Leisure Family

10/10

Exceptional

03 Jan 2026

Bria

The hotel is beautiful. The room was comfortable. We could hear the ocean waves at night, which was a relaxing way to fall asleep. The staff were thoughtful and friendly. Easy 10 min walk from the train station.

10/10

Exceptional

22 Dec 2025

Ebad

Fantastic

Partner

10/10

Exceptional

22 Dec 2025

Paul

Excellent hotel, delightful rooms, extremely helpful and friendly staff and a great location. Have stayed here before and will be going again. Thoroughly recommend Cae Mor.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Jerzy

All was perfectly

10/10

Exceptional

22 Nov 2025

Jayne

Room was spotless. Staff were great!

Business

10/10

Exceptional

13 Nov 2025

Patricia

Lovely hotel with the bonus of parking and right next to Venue Cymru. The room was spotless and the bed comfortable.The staff were friendly and very helpful

Self

10/10

Exceptional

12 Nov 2025

David

Stayed here some years ago and were very satisfied and since an update it is even better

10/10

Exceptional

10 Nov 2025

Collette

Lovely stay and very close to the theatre which I attended

Leisure Self

10/10

Exceptional

08 Nov 2025

Christina

Beautiful room. Gorgeous large bath. Lovely and clean. Staff very friendly and helpful.
Parking a bonus !!

Partner

10/10

Exceptional

01 Nov 2025

Mark

Lovely place highly recommended

Partner

8/10

Excellent

22 Oct 2025

David J

HI, the hotel was recommended to us so for our 64th wedding anniversary we booked a sea view room. We were most impressed with the hotel, our room was really nice. The food was first class. The disappointment was there was no heat in the bathroom the radiator was not working. I advised the staff, all of whom were really nice a friendly. A guy came the next morning and bled the rad, but it didnt need bleeding he said \"they need an engineer\" . So for the duration of our say the bathroom was cold, very cold first thing in the morning. This was not what was expected of a premium hotel. However, putting that aside, we really enjoyed our say

Partner

8/10

Excellent

13 Oct 2025

Carolyn

Heating a bit difficult to understand towel rail didn’t seem to work. Room clean. Small but we knew that. Didn’t like the shower/wet room set up but personal opinion. A lot of the floor got wet. A great hotel for events at Venue Cymru and a good car park. All staff friendly and helpful.

Partner

10/10

Exceptional

10 Oct 2025

Belinda

Such a convenient location for the shops and also the Theatre and restaurants. We did eat in the restaurant which was so pleasant and the staff are very helpful. They do Gluten free too, which was great for me the food overall is amazing. There is air con and a fridge which work very well.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Richard

This is a gem of a place. I travel to Llandudno a lot and I always try and stay here. Staff are extremely friendly. Lovely rooms. Clean and tidy. Food is fantastic. And a great location. I cannot fault it.

Self

10/10

Exceptional

03 Sep 2025

Jamie

Beautifully decorated, friendly staff & very comfortable bed!

Leisure Partner

10/10

Exceptional

27 Aug 2025

Heather

Perfect

Lovely hotel, great location. Staff very friendly, food was excellent. Comfortable nights sleep, would definitely recommend

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Tony

Really nice hotel, plenty of off road parking, rooms spacious lovely and clean overlooking sea. Staff really friendly. Nice pleasant atmosphere

Leisure Family

10/10

Exceptional

22 Aug 2025

Lisa

Loved this luxurious hotel and its location!

Leisure Family

10/10

Exceptional

20 Aug 2025

James

Nice hotel, friendly staffs.

10/10

Exceptional

01 Jul 2025

Jill

I enjoyed a very pleasant short stay in this charming hotel. The view from our corner room was lovely.

Leisure Partner

10/10

Exceptional

04 May 2025

Susan

The property is ideally suited for events at Venue Cymru, which is next door. We had a family room, fronting the promenade with a fantastic view of the bay.The hotel was renovated last year and there were many thoughtful touches. The usb ports are great for people who, like me, frequently forget to take a plug. There was an extensive selection of extras, and the milk was in the fridge. The breakfast was excellent with an extensive choice of items.
But the most important question about the stay - how did we sleep? The beds were very comfy and it was an excellent night's sleep. Highly recommended!

Leisure Family

10/10

Exceptional

28 Apr 2025

Jennifer

Modern, clean and friendly

This hotel was beautifully refurbished on a clean modern style. The staff were exceptionally helpful and the room as lovely. Would definitely stay here again.

Partner

10/10

Exceptional

27 Apr 2025

Gary

Excellent all round. Modern up to date with great finishing touches. We will return

10/10

Exceptional

24 Apr 2025

Jo

Excellent restaurant & comfortable room⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

15 Apr 2025

Geoffrey

Amazing hotel in every way

What an amazing hotel all round and just simply stunning in every way. From the minute we arrived until the minute we left we had nothing but one of the best stays we have ever had. The hotel is of the highest standard you can imagine and nothing is too much trouble for the staff. They are what you would hope for in every way.

The choice of high class furnishing and simple stuff like bedding makes this such a comfortable and high class stay. When the hotel has been refurbished, they have chosen well in every aspect. The room we had had a wonderful Seaview and we slept like Kings in a huge bed.

The breakfast was also nothing short or something you would find in a high class restaurant and the team made every effort with Service. Thanks again to all the staff as they were all so polite welcoming and friendly.

Partner

10/10

Exceptional

04 Apr 2025

COLIN

Close to Venue Cymru

Leisure

10/10

Exceptional

04 Apr 2025

COLIN

This was our 3rd visit because it is good quality and next door to Venue Cymru

Leisure

10/10

Exceptional

07 Mar 2025

Jacqueline

Everything perfect.

Self

8/10

Excellent

08 Feb 2025

Helen

Over night stay .

Haven’t stayed here for a while and booked last minute . Very nice rooms , very clean , everything you need . Choice of tea coffee hot chocolate and bottled water to drink with a pack of biscuits . Bed very comfy , bathroom very modern . Well worth the money we paid .
Had a drink in the bar before we went out for tea and again when we got back . Great service .
We didn’t stay for breakfast this time so can’t comment on that .

Partner