Name: Serawa Alicante
Address: San Fernando, 16, Alicante, 03002, ES

6/10

Pleasant

30 Jul 2026

Mrs Sarah

Nice clean room, very spacious. Good air conditioning, Breakfast was disappointing though- warm food was cold and seemed to be sitting there for ages.

10/10

Exceptional

12 Jul 2026

OBANDO

Excellent place!

Family

6/10

Pleasant

11 Jul 2026

Ramya

Great location, but from our room on the first floor we could hear a lot of traffic noise, which was especially jarring to wake up to in the early morning hours. The bathroom/toilet door within the room is also unusually noisy to open and close, which led to a sub-optimal stay experience. Otherwise largely clean and comfortable room.

Partner

10/10

Exceptional

30 May 2026

stephen

Central location - walking distance to everything. Helpful staff gave great recommendations for navigating scores of restaurants and things to do.

Family

2/10

Poor

30 May 2026

Ayfer

Hotel room not kept clean, bathroom drain was not working we had to dry manually with towels , several times we complained they said someone will look in to it, never fixed in two weeks time , Restaurant staff was very rude not hygiene rules were followed, , she was coughing while serving over buffet, breakfast was very basic and water melons, pineapple was mainly off despite of what we spoke and complaining they did not bother to taste and replace with fresh ones! It was Really bad experiences our money wasted and l would never recommend that hotel to anyone!!!!

Friends

8/10

Excellent

20 May 2026

Jorge

Very comfortable rooms, in reception when Briza arrived it was super nice and friendly. At the restaurant, Ana provided all foods quickly and helpfully. Restaurant dont have a lot food. The rest of the staff, normal, made no difference/Muy comodas las habitaciones, en recepción al llegar Briza fue super agradable y gentil. En el restaurante Ana facilitaba todos los alimentos de forma rapida y servicial. En el restaurante la variedad de alimentos es limitada para ser 4 estrellas. El resto del personal, normal, no hacian diferencia alguna.

Partner

8/10

Excellent

06 May 2026

Marta

Yes

Family_with_children

10/10

Exceptional

25 Apr 2026

Josephine

Breakfast & lunch v good, dinner a bit late ..8pm.. for me. Staff were helpful & pleasant.
Room was clean, towels changed as requested. Hotel v convenient to city centre, beach etc. Bus & tram stops close to hotel.

Partner

2/10

Poor

15 Apr 2026

Yunier

The rooms were clean, but they didn't meet the standards described by the hotel on the Expedia website. They provided all the basics, but there were no slippers in the room, and the shower was broken.
The staff wasn't very friendly; it seemed they didn't appreciate me pointing out the hotel's shortcomings, which definitely don't make it a 4-star hotel.
The breakfast buffet is embarrassing; they don’t provide tongs for guests to pick up bread or other foods, so I had to use the tongs meant for the bacon or just my hands. The cheese and salami were hard, it looked like they’d been cut days ago. The croissant basket had six, and when they ran out, they didn’t restock it. Guests who arrived later for breakfast found almost nothing to eat, even though they charge for breakfast as a buffet.
Expedia shouldn’t sell this hotel to its customers as a 4-star property; it doesn’t even qualify as a 1-star hotel.

Family

8/10

Excellent

10 Apr 2026

Ezzat

Very nice good location.

Family

10/10

Exceptional

21 Mar 2026

Connor

Friendly staff. Incredible room. An awesome luxury feel just a block away from the water.

Partner

6/10

Pleasant

13 Mar 2026

Sarah

The Pros: very conveniently located in the heart of Alicante near the water and some of the city's famous attractions. No lack of things to do nearby or restaurants nearby and there's a stop for the bus that goes up the hill to the castle that's nearby, too. The bedding was also clean and the provided 2 pillows each. There is an on site restaurant and the validated parking for the hotel is not on the street, but not too far away if you have rolling luggage. There were black out curtains. Close to the beach and the Casino.

The Cons: the toilet was wedged between a normal size vanity and the glass to the shower and even a normal size person would be pressed against the glass to the shower while going to the bathroom. The bathroom itself was a decent size, but two of its walls facing the room were frosted glass. The shower looked tired. The white walls of the room had been scuffed up and even had a sneaker mark on them (and some other unidentified substances here and there). At about 9:30/10 am on Friday morning (and perhaps every morning?) parked trucks lined the street and there was about 30 min-1 hour of truck doors slamming that would be a problem for sleeping at that time. There was no chair to sit in the room (or desk) so sitting in the room required sitting on the bed. There was theoretically a 12 Euro bottle of water provided (for 12 euros), but our room did not have one (just the sign saying that if one wants the water there it would be 12 euros).

6/10

Pleasant

08 Mar 2026

Derek

Good location. Hotel and breakfast are fairly basic and located in a narrow street. There is an excellent Michelin tapas restaurant close by which we visited twice. Also good situation for the Marina and airpiort bus route (Plaza del Mar). We did not visit a winery during our city break.

Partner

10/10

Exceptional

11 Feb 2026

Stephen

An exceptional hotel in a great central location. We thought the hotel's building and internal design was really cool.. Our bedroom was spacious with a comfortable bed and a nice large shower. All the staff we interacted were really friendly & helpful.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Clare

Modern hotel in old building. Excellent location near marina and restaurants. Very clean, Staff friendly. Breakfast plentiful and varied

Partner

10/10

Exceptional

04 Jan 2026

John

Very friendly staff. The bedroom and all hotel facilities were clean and welcoming. The breakfast was varied and sufficient for me.
First time at this hotel but certainly won’t be the last

Leisure Partner

10/10

Exceptional

04 Jan 2026

Iryna

My husband and I loved our 13 nights stay at SERAWA. The staff was very professional, kind and caring. The breakfast buffet was great. We especially enjoyed their Christmas lunch and New Year's Eve dinner specials. The location of the hotel is ideal.

10/10

Exceptional

23 Dec 2025

Anna

Very friendly and welcoming.

Partner

10/10

Exceptional

22 Dec 2025

MOIRA

Modern hotel decor and very central and very helpful staff

10/10

Exceptional

10 Nov 2025

Zuling

The location is super convenient for exploring the city. Lots of nice restaurants nearby.

Leisure

10/10

Exceptional

08 Nov 2025

Douglas

Clean and tidy, very nice rooms. Great location.

10/10

Exceptional

04 Nov 2025

Louise

Great location, clean, friendly hotel with super eco credentials

Leisure Partner

10/10

Exceptional

01 Nov 2025

Jacqui

Very much enjoyed our stay. The room was beautiful, clean, spacious, and modern. The location was convenient, walkable to many sites and restaurants.

Leisure Partner

8/10

Excellent

20 Oct 2025

alan

Good location.

10/10

Exceptional

18 Oct 2025

nauret

Front desk excellent services.

Leisure Family

8/10

Excellent

10 Oct 2025

Christine

Very friendly helpful staff. Breakfast adequate but needs good hot plates as the ones they have not effective food was cold . Spacious suite. Hotel centrally located

Self

10/10

Exceptional

26 Sep 2025

Peter

Dinner in Alasazon excellent

Partner

10/10

Exceptional

18 Sep 2025

Shelley

Wonderful unique property

Beautiful property, great staff and terrific location. Parking was a nightmare but that was the only drawback.

Partner

10/10

Exceptional

27 Aug 2025

Christopher

Nice place. Joan at the desk is very good.

Leisure

8/10

Excellent

17 Aug 2025

Simon

Great position.Generally a nice hotel but rooms weren’t cleaned as well as could have been.Hairs and crumbs on room floor on arrival so wasn’t the best first impression for the room.Also the room at the front of hotel was very noisy with the air con rattling away and noisy drains all night so asked to move to a quiet room which they did without any issue…Breakfast was good apart from getting locked in the toilet because the lock was faulty…Overall enjoyed our stay but could have been better.Great location tho.Close to the beach and everything so very happy with that

Friends_and_family Friends

10/10

Exceptional

21 Jul 2025

William

Nice small hotel in a prime location with lovely rooms

Leisure Friends

10/10

Exceptional

15 Jul 2025

Ana Margarida

Really nice hotel in the heart of Alicante, close to beach and restaurants, shops, buses. There is a parking if you bring the car, wich will have a discount. The rooms were modern, huge, mattress was very comfortable. The toilet was big and modern with all the necessary toiletries. The breakfast was tasty with healthy options. Will definitely come back :)

Leisure Friends

10/10

Exceptional

15 Jul 2025

Carlos

I had an excellent stay. Very polite and friendly staff. Breakfast is great, a lot of options.

Business Self

10/10

Exceptional

04 Jul 2025

Jackeline

Best hotel with AC

The staff was very friendly. Quick check-in. Hotel located at the beginning of Main Street. Amazing cold AC.

Self

6/10

Pleasant

19 Jun 2025

Eloisa

The location of the hotel is absolutely ideal—just minutes away from the main attractions, yet surprisingly quiet. Unfortunately, the cleanliness of the room left much to be desired. On arrival, we discovered leftover drinks from previous guests that had leaked inside the mini fridge. When we tried to use the spare duvet from the cupboard, it had noticeable blood stains. We requested a replacement, only to find the second duvet was also stained—something one would not expect from a 4-star hotel.

While the hotel appears relatively new, the in-room furniture such as the sofa and tables showed clear signs of neglect and were not properly maintained. Additionally, there was no iron provided, which was inconvenient. Overall, we felt the standards reflected more of a 3-star experience.

The standout positives were the convenient location and the efficiency of the staff during check-in and check-out.

Leisure Partner

8/10

Excellent

10 Jun 2025

Mark

Nice place, decent value for money and great location. Would happily stay again.

Partner

6/10

Pleasant

06 Jun 2025

Scott

Overall ok

10/10

Exceptional

25 May 2025

Moshe

Amazing 😍

Business Self

8/10

Excellent

02 Apr 2025

xiaoli

靠海边很近，走海滨大道及主要的景点都很方便

Friends_and_family Friends

8/10

Excellent

29 Mar 2025

Sally

The staff were very helpful, the first room we were allocated had a smell so they promptly changed the room.

Leisure Family

10/10

Exceptional

04 Mar 2025

Catherine

This is a terrific hotel. The breakfast was great, the staff friendly and local dining options were fantastic. So close to the promenade that we walked every evening.

Leisure Partner

8/10

Excellent

18 Feb 2025

Peter

Excellent location and friendly staff

6/10

Pleasant

20 Jan 2025

Daniel

Good for a night stay. Rooms are very small. Beds are not the best. Wouldn't recommend if you're staying for a few nights in Alicante.

Leisure Partner

10/10

Exceptional

29 Dec 2024

Michael

A

Leisure Partner

10/10

Exceptional

28 Nov 2024

ZIXUAN

It is great choice for short stay in Alicante.

Business Friends

8/10

Excellent

25 Nov 2024

Raymond

Alicante

Good Location nice shower uncomfortable bed and pillows.

Partner

10/10

Exceptional

11 Nov 2024

Neil

Nice hotel

8/10

Excellent

05 Nov 2024

Fabian

En el centro de la ciudad a 100 metros de la playa

Partner

10/10

Exceptional

28 Oct 2024

Rob

Lovely hotel, big bed & room, great location.

Leisure Partner

10/10

Exceptional

21 Oct 2024

Dawn

Staff very friendly and helpful.
Hotel is quiet.
Location is good.
Front signage could possibly be more visable.
Would have been nice to have availability to tea or coffee in the room.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Gregory

Pity they never had parking closer, but great apart from that

Leisure Partner

10/10

Exceptional

23 Sep 2024

Rachel

Fantastic hotel, very central and close to lots of bars and restaurants. Perfect for a couple of nights break. Hotel and room was very clean and modern and the connecting restaurant looked great though we didn’t get a chance to eat there. Staff great too. It did get a bit noisy on an evening which didn’t bother us as it’s to be expected when so central, but might be a problem for light sleepers. Look forward to staying there again!

Partner

8/10

Excellent

23 Sep 2024

ROBERT

Excellent hotel and friendly staff. A little far from the major sights requiring a car or public transport vs. purely walking.

Leisure Self

8/10

Excellent

22 Sep 2024

Luis

Great place indeed

8/10

Excellent

17 Sep 2024

Biljana

Overall we really enjoyed our stay in the Junior suite. The location of the hotel is fantastic, close to the beach, dining, sights and transit. In particular we loved the young lady working the morning breakfast shift at the restaurant. She was super welcoming and remembered our drink orders from day one. The breakfast was very enjoyable featuring a lot of local items such as pan tomate and a traditional tortilla. The design of the hotel is stylish with a lot of great wood elements. Our room was spacious with a practical layout and a comfy bed. Where the hotel falls short is attention to detail in housekeeping and upkeep. We found an open sugar packet in our room’s coffee station, left behind presumably by previous guests. The toilet had no toilet paper hanging on the roll holder when we entered our room but we did find extra rolls under the sink. The shower needs a better design or seal. The positions of the shower head and the door along with a poor seal around the door ensure a puddle on the floor after a shower. To use Wifi you need to register with room number plus Instagram, Facebook or email. The latter feels completely unnecessary and 2/3 didn’t work. Serawa would easily be excellent if it works out a few of these links.

Leisure Partner

10/10

Exceptional

11 Sep 2024

Michelle

Juan was very helpful and professional as our reservation upon arriving had been canceled by Expedia in error. He calmly assured us he would find a room. Not too crazy about the parking garage -a little hairy in a SUV!

Partner

8/10

Excellent

02 Sep 2024

Tammy

Beautifully renovated property with great staff. Also a very convenient location to walk to the beach or shops and restaurants. We loved our stay.

Business_and_leisure Family

10/10

Exceptional

16 Aug 2024

Leslie

Close to the beach, lots of stores and restaurants around!

Partner

8/10

Excellent

02 Jul 2024

Huimin

It’s very central.

Leisure Partner

8/10

Excellent

30 Jun 2024

Tina

Perfect location

Can’t fault the staff and hotel location, only annoyance was no water, coffee (unless in a suit) provided

Partner

10/10

Exceptional

13 May 2024

Andrew

Andy G

Wonderful stay - friendly staff and amazing hotel

10/10

Exceptional

08 May 2024

Louise

Hotel is located in a great area nearby many bars and restaurants. Hotel is quiet and rooms are as described.

10/10

Exceptional

04 Apr 2024

Patricia

Excellent hotel with friendly staff

10/10

Exceptional

27 Dec 2023

Rajat

The hotel is in an ideal.location. the staff is so friendly and helpful.

Leisure Family

10/10

Exceptional

15 Nov 2023

John

Very clean hotel in great location

Leisure Family

10/10

Exceptional

14 Nov 2023

Neil

Second time staying at Serawa. Staff were extremely helpful and the room had no faults. Will return again.

Business_and_leisure Self

10/10

Exceptional

06 Oct 2023

Dhiraj

Excellent hotel, just a little noisy from the road noise, but we were on the 1st floor

Leisure Partner

10/10

Exceptional

09 Jul 2023

Emmanuel Nikole

Clean, close to the beach, and eco-friendly. I enjoyed my stay and wouldn’t mind staying again.

Leisure Friends

8/10

Excellent

01 Jul 2023

Verified traveler

2 days stay

Great location to beach area and bars / restaurants.
Bed was very comfortable.
We had a great stay

Partner

10/10

Exceptional

27 Jun 2023

Frank

Nice hotel, nice size room and the food at the hotel was actually really really good . Great chef!!!

Leisure

10/10

Exceptional

29 Apr 2023

Garry

Great location fabulous breakfast

Partner

4/10

Poor

06 Apr 2023

victoria

Don't book here

Clean but wouldn't recommend. Parking is not valet and garage is just a local one they send you to. No parking in the street in front to unload luggage. Laundry service was extremely problematic as we specifically said we needed it returned by the next night as we were leaving the following morning. Despite assurances by staff we were waiting for our laundry at the checkout. The staff seems to be one person trying to keep the ship afloat. Go elsewhere if you are looking for four star service. This place barely rates two. I know the rating for hotels is more based on the facility than service but still.....

Partner

8/10

Excellent

15 Feb 2023

Keith

Environmentally conscious hotel.

Comfortable, well located hotel. Staff were very helpful, and the breakfast was excellent. There is a strong ecological focus here.

Partner

6/10

Pleasant

08 Dec 2022

Alan

Tourists watch TV too!

Very sanitised atmosphere. no character. Expensive looking TV, but most of the channels were not available, including no English-speaking channels. No flat surface in room upon which to place items.

Partner

10/10

Exceptional

06 Jun 2022

Daksha

It's a small hotel so it's great that there is not over crowded.

The staff are amazing and so friendly and helpful.

The breakfast is amazing and a nice variety.

This was our second stay at the hotel and would stay again and recommend to everyone

Leisure Partner

10/10

Exceptional

15 May 2022

Torbjoern

Top reception!

The girl in the reception was very nice, and handled all questions and problems extremly well!

Self

8/10

Excellent

02 Feb 2022

Emma

Bit dissapointed

I booked at Hotels.com , I really wanted to relax in a bath, seems silly but that is just a treat to me. First I booked another very nice hotel 50 meters from this one that is 5star. But as this one was a little cheaper and had a picture of a bath on Hotels.com with the room I cancelled my other booking and took this one. I asked about bath. They said no but I can upgrade for another 30 euros. I pointed out pictures but they still charged an extra 30 for bath and even though it was all nice it is no way as good as the Hospes de Amerigo hotel where we were booked. I feel they should not if charged me for the extra 30 euros and because of this I would not return as i do not feel a valued customer.

Partner

4/10

Poor

02 Nov 2021

Verified traveler

Nice location-but not 4-star level

The hotel should not be categorized as a 4-star hotel, the only thing that looked nice & taken care of was the reception. The corridor was not clean and the room was not clean. It feels like an Ibis room.
The hotel has no parking, and I emailed them before hand and to be quite honest they replied me explaining that they have an agreement with a specific parking to get a discounted parking fee. The annoying thing is that they knew I was arriving on a public holiday, at which the police would block the roads to the area where the parking is located, but whoever sent me the email was not bothered to tell me that bit.
This was annoying, cause the girl at the reception acted as if its common sense that I \"a tourist\" should know.
The only positive thing about this place is its location.
To be fair its ok if you're ok with something lower than 4-star standards.

Friends_and_family Family

10/10

Exceptional

30 Oct 2021

Jade

Excellent hotel, would definitely stay again

Fantastic boutique hotel! Beautiful interior and great staff.

Partner

10/10

Exceptional

26 Oct 2021

Timothy

Excellent hotel in excellent position

Excellent spotlessly clean eco friendly hotel. Very welcoming members of staff. Would most definitely recommend.

Friends_and_family Family

10/10

Exceptional

16 Oct 2021

Verified traveler

Good location, clean and great service

Lovely, clean hotel with great service and location.

Business

10/10

Exceptional

15 Oct 2021

Cristian

Awesome staff! Cool property

Leisure Partner

8/10

Excellent

28 Aug 2021

David

Great location - 2 blocks from the beach and esplanades. Many restaurants nearby. Rooms look like photos on the internet - small but clean and functional. Breakfast offers very limited selection- so I won’t buy as an add on to the price of the hotel. WiFi was frequently unavailable and hard to access. Rooms are eco friendly - so they only have refillable bottles of liquid soap- which was empty in our room and did not get filled when our room was serviced. Pretty important to have hand soap during COVID

Leisure Partner

8/10

Excellent

16 Jul 2021

Susan

Very comfortable stay

The hotel was very central to restaurants, cafes (shops eg El Corte Ingles) and the beach. There was a very pleasant promenade next to the beach for walking. The breakfast was plentiful, although there wasn't a lot of choice, but it was good quality. Room was minimalistic but comfortable and had all the necessary items such as shower gel and shampoo (all eco friendly). Aircon efficient and wifi very good. Staff all friendly and helpful.

6/10

Pleasant

06 Jul 2021

Donna

Serawa Hotel is in a very good location - close to the beach, marina, restaurants and bars. Rooms are clean but, even with a 5-night stay, the bed linens were never changed. And though they leave a bottle of water and glasses, the housekeepers remove them daily without replacing them so you are forced to return to reception to get them.

Friends_and_family Friends

8/10

Excellent

12 Jun 2021

Verified traveler

Veronica was very friendly - our first room was very dark and she helped us to change. The lady in blue uniform was a bit rude and abrupt when we asked for a later check out. Breakfast guy was very accommodating. Although lacking good views, the property is very central and it’s very easy to get to the main centre and the beach

10/10

Exceptional

30 Sep 2020

Steven

Clean, comfortable and worth the money.

Partner

10/10

Exceptional

07 Aug 2020

C

great new hotel ( 2019)

It was perfect. Very new, modern, amazing breakfast. I think in my opinion one of the best hotels in Alicante. I highly recommend this hotel.

Partner

8/10

Excellent

02 Aug 2020

Kim

Overall great

We were in Alicante as a couple and found this hotel to be a central piece in our stay.

Partner

10/10

Exceptional

22 Jul 2020

Thomas

Amazing in nearly all aspects

Partner

10/10

Exceptional

09 Mar 2020

Dominique

Lovely Weekend

New small eco hotel in a great location, lovely service, very nice rooms with large bathroom.

Partner

10/10

Exceptional

02 Mar 2020

Verified traveler

Absolutely fantastic stay. Hotel is spotless, rooms are spacious with gorgeous bathrooms and staff are so friendly and accommodating. Lovely touch leaving water and truffles for when we arrived. Breakfast wasn't included in our room rate so paid extra but it was well worth it. High quality fresh produce. A refreshing change to stay somewhere that's eco friendly but had that touch of luxury. Wouldn't hesitate to stay here again.

Friends_and_family Partner

10/10

Exceptional

17 Feb 2020

ronald

A Gem in Alicante

This hotel was a great find.
Everyone there was very friendly and helpful.
Location was great.
Will definitely stay there again.

Partner

10/10

Exceptional

16 Feb 2020

Verified traveler

We thoroughly our brief stay but will definitely stay again. Never really got to grips with the WiFi but didn’t really persevere as we were only there a short while. Some information on places to go/see would also be useful. Fab hotel with brilliant staff. Good luck for the future.

Leisure Partner

6/10

Pleasant

31 Jul 2026

Svante

Myror i badrummet. Glömde städa. Lite slitet. Bra frukost.

8/10

Excellent

27 Jul 2026

Anniken

Sentralt og veldig koselig hotell

8/10

Excellent

16 Jul 2026

Carita

Rent och fräscht, men saker satt lite löst.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Martinus

Goede ligging in centrum, mooie kamer, goed ontbijt en dichtbij parkeergarage

Friends

8/10

Excellent

15 Jul 2026

Elisabeth

Veldig hyggelige og hjelpsomme ansatte! Ble alltid møtt med smil.
Frokosten var liten, men med alt vi trengte. Og det smakte godt, og så fresht ut.
Rommet kunne vært litt bedre rengjort ved ankomst, men ble veldig bra rengjort hver dag utover i oppholdet.
Savnet et vindu ut av rommet og hotellet. Vi hadde «utsikt» rett i en vegg.
Alt i alt satte vi pris på hotellet, som ligger perfekt i forhold til gamlebyen, havnen og stranden.
Vi kommer igjen - takk for oss!

Partner

6/10

Pleasant

15 Jul 2026

Adnan

Jeg var der for nogen år siden, og man kan godt mærke, at niveauet har ændret sig til ikke den gode side. Morgenmaden er nu en buffet, som er udmærket men er slet ikke på niveau med da de åbnede. Værelsernes aircondition driller en del, og personalet er ikke til den store hjælp.

Men når det er sagt, så er placeringen virkelig god. Der er lyst og moderne med store badeværelser, og vil anbefale det, hvis du skal på en hurtig weekend tur.

Partner