Name: Eurostars Pórtico Alicante
Address: Rafael Altamira, 19, Alicante, 03002, ES

10/10

Exceptional

28 Jul 2026

Stuart

A well presented hotel in a perfect location. Staff were friendly . Rooms were clean and spacious. Subtle touches such as toiletries and water in the room. The Rooftop bar adds a little extra and such a great, relaxing atmosphere. Staff were very attentive. Our second stay at the hotel and would stay again.

10/10

Exceptional

26 Jul 2026

Bryan James

Great location, great room, great staff. Highly recommend!

10/10

Exceptional

25 Jul 2026

Italamry

The staff was just perfect!! We loved it there

10/10

Exceptional

14 Jul 2026

Karina

It was a great experience and the roof to bar was top notch.

Partner

10/10

Exceptional

11 Jul 2026

Haleh

Good stay

Self

10/10

Exceptional

09 Jul 2026

Nimesh

Good points:
Location was spot on. 5mins walks to the Esplanade for bars, food, beach, restaurants etc. Staff couldn't have been more helpful! They were amazing. Rooms were airy and clean with all the amenities. Air conditioned, huge, super, comfy beds! I was lucky enough to have a balcony over the square which was a bonus. The roof top bar is an ideal place to have pre dinner drinks and nibbles.

Negatives:
Buffet breakfast was plentiful and full of choice. But at 20 euro pp its over priced! For a family of 4, paying 80E is unacceptable! Not surprised it was mostly empty. This something the hotel seriously needs to listen to. There are plentiful other places nearby offering breakfast.

Overall.... an amazing hotel. Super clean and modern. Close the beach, Esplanade, bars.

8/10

Excellent

27 Jun 2026

Gisella

When we booked property listed parking offered at a reduced city rate. When we arrived they said had no additional vouchers and had to pay full price for parking at a city lot.

10/10

Exceptional

22 Jun 2026

Daniela

Would highly recommend!

10/10

Exceptional

16 Jun 2026

Gema

The best Hotel. Un hotel maravilloso con una excelente ubicación y con las habitaciones más espectaculares.

Family

10/10

Exceptional

11 Jun 2026

miles

Simply wonderful

Family

10/10

Exceptional

07 Jun 2026

Michael

Beautiful renovated building right in the heart of Alicante. Walking distance to everything you want to see. Well maintained, clean, helpful staff, nice rooftop bar.

Partner

8/10

Excellent

02 Jun 2026

Keith

The whole team from reception, to bar staff were great and helped ensure an enjoyable stay. Room cleanliness was spot on and usual amenities changed daily by the cleaning staff - Gabrielle had prepared room for our stay (name was indicated on welcome card), and the initial high standard was maintained throughout.
Had a near miss or two exiting bathroom area, as water from shower cubicle getting through gap in door, so floor - even though we were wiping it up - could get a little slippy underfoot…
Hotel location was perfect for restaurants, bars, culture and provided easy walking access to pretty much everywhere. Beach towels, along with other ‘day at the beach paraphernalia’ were available from reception. Beach itself - about a 3 minute walk away - was busy but top notch.
Hotel’s Roof Top bar was a prime spot and reasonably priced - also provided a comfy spot for us to watch the Champions League final on the Saturday evening;). Bar staff were a great bunch - pleasant and really interpersonal.
Alicante a lovely, walkable city and if we should return for a further visit, will highly likely return to this hotel.

Friends

10/10

Exceptional

24 May 2026

Krystal

The room was spacious, modern and clean and included everything you could possibly need.
The location was situated perfectly in town, walkable to the water and plenty of restaurants, cafes and shops.
The staff were very friendly as well.
We would absolutely stay here again any time we are in Alicante.

Partner

10/10

Exceptional

19 May 2026

Caroline

Great stay at Alicante.

Family

10/10

Exceptional

18 May 2026

Alison

A

Partner

10/10

Exceptional

06 May 2026

Angela

Beautiful hotel. 5 star definitely. Reception staff really helpful and friendly. No noise from outside. Loved our stay.

Partner

10/10

Exceptional

01 May 2026

Jettinder

Stayed here a few times and love it. Good location, clean and kind staff.

10/10

Exceptional

25 Apr 2026

Iarla

A

10/10

Exceptional

22 Apr 2026

Cristina

EVERYTHING WAS EXCELLENT

Partner

10/10

Exceptional

16 Apr 2026

Zena

We didn’t have breakfast
So can’t comment on that

Our rooms were cleaned daily/ beds were made and tea/coffees were replenished

Very clean rooms

The roof terrace was lovely to sit out too

Friends

8/10

Excellent

09 Apr 2026

Heather

Clean, friendly, central location.

Partner

10/10

Exceptional

10 Mar 2026

Joanne

The customer service was exceptional. Upon being shown to my room (a deluxe city view), it was located directly opposite the lift, and as a light sleeper, I knew the noise would disturb me during the night. I returned to reception and the team immediately arranged a different room without any hesitation, which I really appreciated.

The hotel is also perfectly located for sightseeing, with plenty of fantastic spots nearby for tapas and arroz. Bar Manero is an absolute must-try.

Partner

10/10

Exceptional

23 Feb 2026

Elizabeth

The room was beautiful, loved the wood decor and white washed stone walls. It was spotlessly clean, modern bathroom with zero mould. Room had coffee machine, robe + slippers, toothbrush, soap, lotion, shampoo, clothes steamer. Room well sound-proofed, never heard any of the other guests. Location was excellent, near old town, castle, Basilica, port, beach, restaurants. It was a 20 minute walk from train station.

Family

10/10

Exceptional

19 Feb 2026

Pasquale

Clean, attentive staff, excellent location

10/10

Exceptional

15 Feb 2026

Marina

Great

Self

10/10

Exceptional

04 Feb 2026

Teresa

We stay here every time we have inconvenient flight times. Beautiful hotel, great location and friendly efficient staff

10/10

Exceptional

18 Jan 2026

Simon George

The hotel location was great being near the beach, but also near the eatery streets and old town. Service was great on arrival, providing a hot drink and finding a room which was immediately available. This was greatly appreciated as we were tired from the journey. Room was kept clean and tidy and the roof bar great.

Leisure Partner

10/10

Exceptional

24 Dec 2025

Siddharth Rajendrakumar

Good location and very nice unique rooms.

Leisure Family

10/10

Exceptional

23 Dec 2025

Gary

Room was spotless and staff friendly. Nice comfortable room, however the water leaked out the shower onto the bathroom floor. Comfortable bed, loved the coffee machine. Hotel is in a great location. Rooftop bar and staff excellent. Abit usure about the 5☆, no spa or pool.

Partner

10/10

Exceptional

14 Dec 2025

Lynne

Absolutely love this hotel! Brilliant location!

Leisure Family

10/10

Exceptional

09 Dec 2025

Tina

Great room on the top floor. Roof top bar was good but couldn’t see the sunset as we hoped.
Location amazing and able to leave bags before check in and after check out.
Breakfast was plentiful and hot even towards the end of service.

Partner

10/10

Exceptional

09 Dec 2025

Nikita

Best location , friendly and helpful staff.
Would highly recommend it to everyone.
Only one thing to mention is that overhead shower pressure wasn’t great and that’s only for finer touches.
No other problem. Had a good stay.

Friends_and_family Family

6/10

Pleasant

18 Nov 2025

Dragos

Everything is cramped in a limited space : reception area , dinning . Staff polite but not well train in hospitality . Each room has a Nespresso machine but the pods are no name brand poor quality ( you would not expect that from a 5 stars hotel- is a 50 cents difference )

Leisure Partner

10/10

Exceptional

10 Nov 2025

Rakesh

Great hotel and location

Business

10/10

Exceptional

10 Nov 2025

David Raymond

Perfect hotel for location, short stroll from the harbour and beach, ideally positioned for eating out and enjoying the good times in Alicante. Our Junior Suite tastefully planned, and styled were very well kept, modern and functional. All the staff were welcoming, friendly and helpful. Thank you

Leisure Partner

8/10

Excellent

15 Oct 2025

Rafael

The staff was very friendly and helpful, the breakfast was great, the rooms were very clean. And the location is awesome. My only complaint would be that the beds were not very comfortable. Other than that everything was really good.

Leisure Partner

8/10

Excellent

09 Oct 2025

RICHARD

.

10/10

Exceptional

08 Oct 2025

Hayley

Lovely hotel, superb staff, exceptionally clean facilities in a great location within walking distance of the beach, marina, mutiple bars and restaurants

Leisure Friends

10/10

Exceptional

30 Sep 2025

Marcelo

Beautiful and unique property

8/10

Excellent

27 Sep 2025

Enrique

Nice hotel. Very well located. Breakfast service could be better.

Leisure Family

8/10

Excellent

03 Sep 2025

Ann

Anniversary break.

Hotel beautiful just lacks a personal touch when arriving and leaving the break.

Partner

10/10

Exceptional

29 Aug 2025

Lisa

Lovely clean spacious room with excellent air conditioning. Staff very helpful and polite.
Roof top bar a nice addition. Would stay again

Leisure Partner

10/10

Exceptional

17 Aug 2025

Rakesh

Absolutely phenomenal

Business

10/10

Exceptional

09 Aug 2025

Alexander

The staff was excellent. They treated me very well I never had a better experience than this place five star or 10

Leisure Family

8/10

Excellent

09 Jun 2025

James

Nice hotel in lovely area. Would be more appropriate to classify as a 4-Star hotel, rather than 5-Star, given the quality, size, and amenities. Not really luxury, and not reflective of the price. But the staff are lovely, it’s perfectly clean, and it’s in a great location.

Leisure Friends

10/10

Exceptional

13 May 2025

Malia

Wow! This resort was incredible. Right from the moment we walk in we were asked if we'd like tea, coffee or water. The room was stunning and spacious and had a little balcony. The rooftop patio was beautiful and amazing as well. The view from the rooftop was of the castle also. Everything was fantastic

Leisure Partner

10/10

Exceptional

19 Apr 2025

Peter Edward

Great hotel and location!

10/10

Exceptional

09 Apr 2025

William Lawson

Hotel was excellent location was great for the old town and the beach plenty of great restaurants very close by.

Leisure Family

10/10

Exceptional

24 Mar 2025

Verified traveler

Great stay

We really enjoyed our stay here. It is one of the most central hotels in the area. Very clean and safe. We loved our room and loved that we could see the castle from our bed. The front desk staff were always very friendly and helpful. Highly recommend.

Partner

10/10

Exceptional

19 Mar 2025

Peter

Great spot

In a great part of the city. Well appointed hotel and room. Parking is not ideal.

Partner

6/10

Pleasant

10 Mar 2025

Jenny

Not five star

How how how does this place get away with calling itself a five star hotel?!

Partner

10/10

Exceptional

10 Mar 2025

Rodney

Great location! 2 blocks from Sea, restaurants nearby and easy walk to castle and other attractions!

Leisure Partner

8/10

Excellent

14 Feb 2025

Harriet

Great location

Friends_and_family Family

10/10

Exceptional

11 Feb 2025

Grant

Great hotel. Would definitely recommend
Great rooftop bar
Sta

Leisure Partner

10/10

Exceptional

07 Feb 2025

Judith

The perfect hotel with a great view of the castle.

Lovely and smiley reception welcome, nice and clean. Bedroom amazing (room 406 - a suite with a view of the castle and massive balcony!). Lovely birthday brownies in room for me on arrival.
Great drinks in the bar area. The girls were so lovely and happy and smiley and quick to serve us and that made us extra happy. Great music to listen to there too. Lovely in the outside bar area overlooking the square in full sunshine. Throws provided for when it gets chilly at night if needed.
Not noisy at all- bedroom was lovely and quiet all night.
Perfect location.
I’m not disabled but it’s wheelchair friendly for you if needed, as are the hotel lobby and bar toilets.
Mini fridge stocked up well if you need a drink.
I didn’t eat at the hotel, so can’t comment on any food.

Partner

6/10

Pleasant

14 Jan 2025

steven

Lovely hotel and rooms in a great location between the seafront and the old town.
However… the car park is too far from the hotel and it is really awkward to navigate arrival and departure car park processes, and bordering on ridiculous.
And I also have to note the mildly irrritating insouciant attitude of the reception staff when I pointed out the clunky and difficult parking process.
Put simply, I would not return unless this hotel invests in a concierge service.

10/10

Exceptional

06 Jan 2025

Frank

Hotel nuevo y muy bien en todo

6/10

Pleasant

01 Jan 2025

Edwin

Average property pretending to be high end

Leisure Partner

10/10

Exceptional

31 Dec 2024

Sanjar

As described , all good

Business Partner

4/10

Poor

14 Dec 2024

cary

nice hotel, need to be better w communication

listing on hotel.com says parking available but hotel does not inform guests ahead of time that the street they are located on is currently shut down to auto traffic so it is impossible to get to it and they neglected to inform me of where i could park until i called them after discovering it was not possible to get to them or check in with the car - so check in was a nightmare, we wasted 45m traversing Alicante to get back to where the parking garage near the hotel was and the staff was not really helpful on the phone

Friends_and_family Family

10/10

Exceptional

04 Dec 2024

M M

Great stay in Alicante

Had a wonderful stay! Room was very spacious with lots of natural light, very clean and well-presented. Also enjoyed a drink at their rooftop bar and found it very relaxing. Excellent location and the staff were very friendly and welcoming. Will definitely stay there again.

Self

10/10

Exceptional

04 Dec 2024

Tanja

Beautiful hotel

Beautiful hotel in the heart of the city. The rooms were spacious and extremely comfortable. It is a historic building that has been remodelled to a new modern standard but still kept the old charm. Very close proximity to the beach and marina. Wonderful rooftop bar!

The only room for improvement (a small one) is the coffee in the room - having instant coffee for this quality of hotel is a mis-match, I would recommend upgrading the coffee in the room.

Self

10/10

Exceptional

27 Nov 2024

Elena

Nice hotel, nice staff

Business_and_leisure Self

10/10

Exceptional

17 Nov 2024

Philip

5 stars

Wonderful hotel with excellent facilities and a great central location

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Naimeh

Nice hotel, close to everything

Self

10/10

Exceptional

15 Nov 2024

Isabel

Two days to arrive home.

We flew from Palma to Alicante for our two day trip. We have had similar breaks in the past as we really like Alicante and it’s a convenient stopover on our way home.

Partner

10/10

Exceptional

26 Oct 2024

Matthew

Great place.

10/10

Exceptional

13 Oct 2024

Ann Marie

Hotel is very central, staff really friendly lots of good local recommendations. Breakfast is a cold buffet but excellent quality.

Partner

10/10

Exceptional

12 Oct 2024

Joel

Great location. Lobby is OK. Room is very clean

10/10

Exceptional

08 Oct 2024

Guy

Will return

Great stay in a wonderful location. Will come back to this Hotel

Partner

10/10

Exceptional

23 Sep 2024

shaun

Great hotel, well located

Business

10/10

Exceptional

11 Sep 2024

Michael

Alicante never fails for me

Overnight pleasure trip to Alicante and it’s great nightlife

Partner

10/10

Exceptional

10 Sep 2024

philippa clare

we loved staying here x A lovely hotel staff very friendly and helpful , we would definitely stay here again .

Leisure Partner

10/10

Exceptional

22 Aug 2024

Alfredo

good

Friends_and_family Family

10/10

Exceptional

21 Aug 2024

Rafat

Centered in town, roomy, clean, nice staff!

Leisure Family

10/10

Exceptional

19 Aug 2024

Laysu

The hotel is amazing the only thing we did not like that they do not have a parking lot near the hotel you needed to walk about 5 minutes to park and come back

Leisure Partner

10/10

Exceptional

09 Aug 2024

James

Not quite our taste

The hotel looked very Scandinavian in decor. Our room was too small and the balcony opened up to the ugly a/c units in the next buildings. No nice view at all. When you walked in the door to the room, you had to carry your luggage up three steps to get to the platform for the bathroom, then another six steps to the bedroom. The staff at the front desk was friendly and the breakfast had a huge variety of foods with a great presentation. Located close to the beach you can easily walk to it.

Partner

8/10

Excellent

02 Aug 2024

Ravi

Alicante

Booked a delux double room which looked like it had a balcony, ended up in an interior room (room 411) that didn’t feel delux at all. It was a perfectly fine room, but I feel like it wasn’t what I paid for, a bit dissapointing however service was excellent and the room was clean and comfortable.

Self

8/10

Excellent

14 Jul 2024

Scott Bartlett

Kkk

Leisure Family

8/10

Excellent

25 Jun 2024

JORGE ENRIQUE LUQUIN

Ubicación
El aire acondicionado tenía falla.

Business_and_leisure Self

8/10

Excellent

24 Jun 2024

Andrew

Good but not 5*

Good hotel but definately not 5* from past experience...

Staff were attentive, accommodation of a high standard but to rate as 5* is pushing it. 3* is too low, but a 4* rating would be generous. Having stayed in many Eurostars hotels throughout Spain, the property is relatively 'normal'.

Friends_and_family Friends

8/10

Excellent

24 Jun 2024

Anthony

Boutique hotel near port

Very late booking for one night after flight cancellation- room very good and service good
Nice rooftop bar

Partner

8/10

Excellent

22 Jun 2024

Mark

Everything was great. Why no draws in the rooms?

Leisure

10/10

Exceptional

20 Jun 2024

Silvia

Fantastic location

Leisure

10/10

Exceptional

17 May 2024

Galina

I enjoyed my stay. The hotel is centrally located, excellent breakfast with a lot of choices. Room gets cleaned every day. Room is very airy and spacious.
if anyone is looking for a view there isn't any. My room was looking out on small alleys, too close to the opposite building. I kept my curtains shut . However it didn't bother me because most of the time I was out.
Bus \"C6\" (£3.85) to and from airoport is only 6 min walk. Bus station is only 18 minutes walk( i went to Murcia, very nice city)
Check out was easy and on line.

Leisure Self

10/10

Exceptional

17 May 2024

Richard

Great location and friendly staff.

Partner

10/10

Exceptional

13 May 2024

Roberto

Hotel staff were exceptional. It was roomy, modern and comfortable. It’s location is great for getting around. You won’t be disappointed.

Leisure Family

8/10

Excellent

13 May 2024

ulana

.

Family

8/10

Excellent

04 May 2024

Metin

May be 5 on the technicalities but a 4 star hotel

Tjis is a 4 star hotel with 4 star mentality 4 star service 4 star facilities

Self

8/10

Excellent

23 Apr 2024

Georgia

For a 5*, expensive hotel could have had good quality towels and bed sheets, not ones on which you could see severe wear and tear and black spots.
Also, the food variety doesn't accomodate vegetarians very well - I had a lovely lunch as a bit more options but for dinner I was forced to go outside!
Otherwise, great old town location, lovely, friendly staff!

Leisure Self

6/10

Pleasant

07 Apr 2024

Pei Leeng

Overall decent property in a good location . Very surprised that water isn’t free. Most five star hotels would have given free bottled water daily

Leisure Partner

10/10

Exceptional

07 Mar 2024

Margaret

Excellent hotel.

This is an excellent hotel in every way. Our welcome at check in was friendly, quick and efficient and our room was lovely, spacious and comfortable and also spotlessly clean.
The little balconies all around the room were great for seeing and hearing the local activity outside.
The breakfast buffet had everything one could wish for with high quality fresh food.

The rooftop bar was our favourite place of all. Fantastic views, very relaxing and serving high quality food and drinks. Particular mention goes to Lily (not sure how she spells her name) for her warm welcome and friendly smile.
Alicante itself is a lovely place to visit, with the beautiful seafront and so many places to eat and drink.
We would highly recommend this hotel and hope to return sometime.

Partner

6/10

Pleasant

24 Feb 2024

emiliano

The hotel is not 5 stars , good attention, room the bathroom was flooded, etcThe best is the location , nothing else.

Business Family

10/10

Exceptional

19 Feb 2024

Niamh

10/10