Name: Eurostars Mediterranea Plaza
Address: Plaza Del Ayuntamiento, 6, Alicante, 03002, ES

10/10

Exceptional

11 Jul 2026

Rita

Check in and general help and information services were amazing, especially Brian and Monica. From booking taxis for me at all hours, printing my conference presentation notes, arranging my coworking space at their sister hotel across the street. Xavier, the housekeeping staff was absolutely amazing and deserves a raise - and a promotion!!

Self

8/10

Excellent

02 Jul 2026

AMIR

Staff-Clean Room-Beach Nearby

10/10

Exceptional

26 Jun 2026

Steven

Well located, very happy with this choice

Self

10/10

Exceptional

23 Jun 2026

Marwan Mahdi

We stayed a few nights at this hotel. It was a fantastic experience. Hotel is in the center of Alicante, with great views of the castle, a few minutes from the beach, and with tons of restaurants around. Breakfast buffet was also great and reasonably priced. Staff were quite helpful. Would definitely stay again in the future.

Partner

10/10

Exceptional

07 Jun 2026

Kylie

Great location and helpful staff.

Partner

6/10

Pleasant

27 May 2026

Jennifer

Line a and towels were stained

8/10

Excellent

26 May 2026

John

Huge bathroom, excellent terrace, breakfast is more of a continental type but it’s located in the centre so lots of choice around. Reception staff very friendly.

Partner

8/10

Excellent

03 May 2026

Jillian Lesley

Good hotel in an excellent location, with nice rooms and a very good breakfast. I was just disappointed as I'd requested twin rooms for our group and we were given double beds. Otherwise it was a good place to stay in Alicante.

Friends

4/10

Poor

01 May 2026

Jennifer

The room was clean but the beds were absolutely horrible. Worst hotel bed I’ve slept in ever. We also had a room 101 that the bathroom smelled like a sewer coming through the drains and it’s also right next to where they have breakfast and it is very loud. We wouldn’t stay there again.

Family

10/10

Exceptional

26 Apr 2026

Michael

Situé en plein coeur du quartier historique et près du port. L’emplacement est idéal, les chambres et l’hôtel est au goût du jour !! Le savon et shampooing dans les chambres est de grande qualité.

La vue de la mezzanine est incroyable !!

Vous devez vous stationner dans un parking au port près du casino et vous rendre à pieds. Environ 5 minutes de marche.

Partner

8/10

Excellent

22 Apr 2026

Stephen

Beautiful place! Lots of attention to detail!
But wi-fi was not working and no one could help. The desk couldn’t change large bills, couldn’t mail my letters or even tell me the location of a mailbox.
The breakfast bar did not look like a good value compared to the outdoor cafe right out of the front door

Self

6/10

Pleasant

21 Mar 2026

Carol

Very centrally located but the room was very small

Partner

10/10

Exceptional

18 Mar 2026

Irene

Room very clean staff friendly and very helpful

Partner

2/10

Poor

18 Mar 2026

Steve

Decent hotel. But I left some shirts behind when checking out (my fault) and called the hotel later that day to be told there was no sign of them. \"Housekeeping\" did not find them. I do not believe this and I'm very upset. I was offered no goodwill or compensation. Bear in mind I paid for 7 rooms. Not happy.

Business

10/10

Exceptional

05 Mar 2026

Mark

Close to the water, entrance in square, good breakfast, staff is helpful, little loud at night in the square. Very touristy area. Best restaurants to eat at are La Crispeta and Restaurante Fondillon. Everything else is just very touristy.

Partner

8/10

Excellent

16 Feb 2026

Michele

Room was lovely and it was clean! The bed was very noisy every time one of moved so we didn’t have a great sleep

Partner

6/10

Pleasant

08 Jan 2026

Paul

The air-conditioned didn't work had 2 give us extra blankets, also room 607 very noisy dew 2 being next 2 the lift. Struggled 2 sleep.

Partner

8/10

Excellent

08 Jan 2026

Chellah

Cleanliness: excellent!
Staff: very friendly.
Location: excellent

Partner

10/10

Exceptional

26 Dec 2025

Lauren

Lovely stay at this hotel, great location, lovely staff & room with a great breakfast

Partner

10/10

Exceptional

31 Oct 2025

Moira

Really convenient - clean - decent breakfast nice room

Leisure Family

10/10

Exceptional

07 Oct 2025

Brian

Very good central location. Overpriced for what it is but very convenient if you don't mind paying that bit extra. Rooms can be noisy at night. Staff very friendly and helpful.

Leisure Friends

10/10

Exceptional

29 Sep 2025

Jeff

Breakfast buffet was amazing. Amazing staff . Receptionist very helpful and knowledgeable. The whole hotel is immaculately clean , rooms bright airy and modern , lovely bathroom. Easy access anywhere to surrounding bars & tapas.. Would definitely recommend and stay again.

Partner

4/10

Poor

26 Sep 2025

Anne

Worst bed I've ever slept in. Mattress was as hard as a rock. Also hotel couldn't provide me with gluten-free breakfast apart from some wrapped pastries and breadroll. So i had no access to continental or cooked food despite having prepaid for it based on ad.

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Diana

Central location in Alicante. Very safe and lively neighborhood full of shops and dining and quick walk to the beach.

Leisure Family

8/10

Excellent

02 Sep 2025

Ovoke

The property is nice but needs some updating and maintenance. My room had a crack/ hole in the corner of the floor. I booked a twin room and one of the beds kept sliding around and had a loud creaking noise when we would sit on it.

Leisure Family

8/10

Excellent

30 Aug 2025

Miss

Great Location

The hotel has a fantastic location close to the marina, beach and old town just below the castle. Can be a little noisy late at night but that’s expected in a city.

Friends_and_family Friends

10/10

Exceptional

15 May 2025

Gary

Maybe offer tourist info although the internet is adequate and there is a brilliant tourist info centre close by

Leisure Partner

8/10

Excellent

14 May 2025

Kenichi

It’s a clean hotel located conveniently in the old city of Alicante. But, their towels were old and beaten up. They charge €3 for a paper-packaged water with the hotel name on it in the fridge. That kind of water is usually free in any hotels I know. But, what can we expect? It’s a cheap hotel, trying to maximize revenue… Get better and cheaper brand name water from Carrefour across the plaza.

Leisure Self

10/10

Exceptional

31 Mar 2025

Pritpal

Really nice and convenient, just tucked away close to beach area. Lovely room which we upgraded, so had our own terrace with a view of th castle

4/10

Poor

30 Mar 2025

Stephen

I travel a lot and I will write reviews when I hope that it will help other travellers.
This hotel has a good location. It is close to many attractions and has a nice roof top patio with beautiful views of Fortress St Barbara.
But, that is about it. And the unfortunate part is that there are numerous hotels within a stones throw of this hotel, so the good location can be achieved at other hotels.
Now for the negatives. The biggest negative was the odour. There was consistently a sewage smell that would occur at various times in the day. We would try to resolve this by opening the window, but there was a homeless person living directly below our window and he smoked frequently. He was close enough that you could smell his smoke in our room. There was also a pair of ladies underwear on the stairs. This is fine, but they were there for 3 days, which makes you wonder how frequently is this place being cleaned. When selecting a hotel/room I spend a considerable amount of time searching. The room I selected on the Expedia website did not match what we were given.
We were in room 101. We stayed at this hotel for 8 days. As stated earlier, we travel a lot and we are not fussy, but I would advise that you can find a better place than this property.

Leisure Partner

10/10

Exceptional

22 Mar 2025

Denise

The Hotel was fantastic, right in the Town Hall Plaza. Central for everything. All the staff were happy and helpful. The room was excellent too, we were overlooking the plaza and had a balcony. Breakfast was really good. Both requests made at the time of booking were met. Would definitely recommend.

Leisure Partner

10/10

Exceptional

11 Mar 2025

Robert

2 Nights in March

Excellent location. Reception staff were very helpful and friendly. Breakfast buffet was delicious and well organised. Couldn't fault the room. The roof top terrace would be an excellent location to chill after eating out in the evening

Partner

10/10

Exceptional

06 Mar 2025

Leila Margarida

The hotel’s location is very convenient.

Leisure Friends

10/10

Exceptional

05 Mar 2025

Leila Margarida

The hotel is very well located. We could walk around and visit the all touristic area.

Leisure Friends

8/10

Excellent

05 Mar 2025

Philip

Great location, let down a little by external and internal noise (internal - lots of door slamming). Also Wifi was unreliable. Location was perfect though. Internal facilities lacking e.g. bar inside hotel not open until summer, though everything needed was within a short walk.

Leisure Partner

8/10

Excellent

26 Feb 2025

Mariana

The location is excellent, very close to the beach and the main landmarks. Just found the room too small. The shower was powerful.

Leisure Partner

8/10

Excellent

10 Feb 2025

Thomas

Location was great and staff was excellent. Marvelous rooftop bar. Breakfast was expensive but there are many options nearby. Only issue was that there are two small elevators and one was not working on two of the days. The staff was very helpful and apologetic and directed us to the service elevator but there were still lineups. Overall I highly recommend this hotel.

Leisure Partner

8/10

Excellent

24 Jan 2025

James

Very clean great rooms

8/10

Excellent

24 Dec 2024

Verified traveler

Lovely refurb of a hotel we have used many times. Shame you do not open the upstairs bar this time of year. Fortunately the Portico bar ( a favourite!) was open.
The internet connection was very poor from our room 202

Partner

10/10

Exceptional

13 Oct 2024

Craig

Alicante escape

Fantastic location. Staff great...friendly and helpful. Room spotless. Will be re-booking!

Partner

10/10

Exceptional

16 Sep 2024

David

Great Location. Clean and safe. Large rooms. I'd stay there again in a heartbeat

Leisure Self

10/10

Exceptional

29 Jul 2024

Joanne

Will definitely book again

Location is perfect. Staff is very accommodation. AC working well. Pillow is a bit hard but otherwise, everything is good.

Friends_and_family Friends

6/10

Pleasant

18 Jul 2024

Daniel

The hotel and check and experience was great. The room was clean, but the beds are incredibly hard and there is no air conditioning or the air conditioning just didn’t work.

10/10

Exceptional

16 Jul 2024

Dr Anne

Have stayed at this hotel several times. It’s always my first choice when staying in Alicante city. Efficient, friendly staff, accommodation very clean. A few steps away from the harbour, promenade ships and restaurants.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2024

maria

Fantastic location and big clean rooms.

Leisure Partner

6/10

Pleasant

31 Mar 2024

luis

The beds were in bad shape, the ventilation system was not working , the breakfast was mediocre and the coffee was undrinkable, the toilet stuff was of poor quality.
This is a motel rather a hotel

Leisure

10/10

Exceptional

25 Mar 2024

eron

This hotel was in the perfect location whereby you could walk to any where you wanted. Staff were very friendly and on hand with everything. The only downside is that the room had no heating and it did get chilly but they were able to provide addition covers. I would definitely book again if I was to go back to Alicante

Leisure Friends

8/10

Excellent

05 Mar 2024

Neil

Brilliant location. Nice breakfast. Friendly staff. Unfortunately a smell of drains in the bathroom. If was staying more than one night would have asked for move.

Leisure Partner

8/10

Excellent

15 Nov 2023

Verified traveler

Nice hotel in city center

If you’re not affraid of noise in the streets until late in the vebing (also with windows closed) and you like a firm bed, then th s is a great hotel. Location superb, very nice staff and good breakfast

Self

10/10

Exceptional

05 Nov 2023

Marta

Mi amiga y yo nos quedamos allí por dos noches , la ubicación es excelente y está cerca de todo . El personal muy amables y siempre dispuestos a ayudarnos en lo que fuera necesario.

10/10

Exceptional

11 Sep 2023

Edward

The staff was very friendly. The rooms had renovated. The bathroom was spectacular. The hotel is situated on a big square, very close to the beach and also for strolling and shopping. I’d recommend Eurostars in Alicante to anyone.

Leisure Self

10/10

Exceptional

15 Aug 2023

George

Great location and the staff are amazing

Leisure Partner

10/10

Exceptional

05 Apr 2023

pamela

Fabulous hotel

Fabulous hotel overlooking the square and with a view of the castle.
Room was comfortable and very clean with fab views and a little balcony
Reception staff were friendly and extremely helpful.
Breakfast was buffet style with plenty of choice.
Wonderful place to stay

8/10

Excellent

11 Feb 2023

Michelle Cyntra

Stayed here for 1 night. Location is perfect with lots of restaurants and bars within easy walking distance.
Hotel is clean throughout. Room was clean although there was a slight musky smell at times in the room. Heating worked in the room. No toiletries but there were shampoo and conditioner and body wash in the shower. Breakfast was ok, provided lactose free milk as well. Small selection but enough to get you through the morning. Croissants, scrambled egg bacon, pastries , cereal, some meats and cheese . Staff were friendly.
I dont think the rooms are sound proofed as i could hear the room next door late at night. Also people did bang the doors when closing. But it was a nice stay. Very comfortable and clean and safe

Leisure Partner

10/10

Exceptional

06 Feb 2023

Pamela

Great location, unfortunately the roof terrace bar was not open but great bar next door and across at the sister hotel. Rooms spacious and breakfast was great.

Leisure Family

10/10

Exceptional

18 Jan 2023

Adam

A good night at a great rate

A top shelf hotel at economic fare.

Business Self

10/10

Exceptional

04 Jan 2023

Mark

Alicante.

Great hotel in a good location, just a short walk to town centre.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2022

Janet

We stayed at Eurostars Portico which was excellent. The bar staff were great & facilities very good

Leisure Partner

10/10

Exceptional

18 Sep 2022

Mauricio

Great service, nice location. Smelled sewage coming from the bathroom.

Partner

10/10

Exceptional

17 Sep 2022

Marek

Nice and very central place close to everything

Leisure Self

2/10

Poor

08 Sep 2022

Verified traveler

No sound insulation

Terrible sound insulation. With the windows closed, I felt I was sleeping on the street.

8/10

Excellent

03 Jun 2022

ROSANA

Good location

Business_and_leisure Partner

10/10

Exceptional

21 May 2022

Andreea

Great location (old town, walking to beach and plenty of eateries) and and spectacular view! Old building renovated into this great hotel, with a spacious room for 3 and nice amenities (have a drink on the rooftop!). Super friendly stuff.

Leisure Family

10/10

Exceptional

10 May 2022

Nataliya

Very friendly environment.

Leisure Self

8/10

Excellent

07 May 2022

Adam

really great place, and location.

Only trouble was the noisy drunk people being really noisy outside which kept us awake... Especially since we had the window open for cool air as the aircon didn't work right

Leisure Partner

10/10

Exceptional

13 Mar 2022

Lois M

We loved our stay in this hotel. Rooms were clean and in excellent condition. Hotel is in an ideal location - close to the marina and lots of amazing restaurants. The breakfast spread was also really good.
One thing I would say is that it would be great to get a kettle and some tea making facilities in the room too.

Leisure Partner

6/10

Pleasant

17 Feb 2022

Barbara

One night stay

Nice hotel, nice staff. Very central. Large construction project happening next door so not particularly quiet.

10/10

Exceptional

25 Jan 2022

Edward

Brilliant terrace

Fantastic room with what must be one of the best terrace’s in the city!

Partner

10/10

Exceptional

07 Jan 2022

Alejandro

Good hotel. Cons: no onsite parking

Leisure Friends

10/10

Exceptional

31 Dec 2021

Jessica

The rooms were well kept, the bathroom was beautiful, the terrace had amazing views, the staff was helpful and friendly. Overall excellent stay.

Leisure Partner

10/10

Exceptional

12 Oct 2021

Bradley

Pretty small, basic room. But clean and comfortable. Pretty much a no-frills hotel. Great location right in the heart of the city and a short walk to the beach.

Leisure Self

10/10

Exceptional

22 Sep 2021

Emer

Location was excellent

Leisure Partner

10/10

Exceptional

31 Jul 2021

Verified traveler

The hotel is lovely, an old building with a modern interior just perfect! The location was perfect, 5 min walk to the beach and close to so many lovely restaurants in the old town. Would def stay again.

Leisure Partner

8/10

Excellent

14 Jul 2021

Eugenia

Reception were good and friendly and the room was nice and clean

Partner

10/10

Exceptional

11 Dec 2020

Marion

Shopping spree in Alicante.

We had a lovely stay in this hotel. All the staff were so nice and extremely helpful. It was also very centrally located.

Friends_and_family Friends

10/10

Exceptional

19 Aug 2020

George

Great location, amazing customer services. Big thank you to Irene she is very helpful and always happy to help. Highly recommended

Leisure Partner

8/10

Excellent

14 Sep 2019

Joseph

Clean but limited facilities

The staff were very friendly and helpful, but we were surprised that there were no tea/coffee making facilities in the room.

Partner

8/10

Excellent

15 Jul 2019

Verified traveler

Excellent location, clean and helpful staff. The property was tired for the price but our stay was enjoyable - breakfast was great!

Leisure

10/10

Exceptional

04 Jul 2019

Verified traveler

One night in Alicante

Perfect location for a quick stay with three objectives all achieved. Seeing the castle, the government building with its special blue room and art collection and the beachfront promenade.

Partner

8/10

Excellent

20 May 2019

vister

Very close to restrants and city cneter. Very clean the room is like a clinic. the bed is confortable.

Business Self

8/10

Excellent

03 May 2019

Verified traveler

Pleasant hotel. No bar in hotel but plenty of bars close by.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

This is an old-style European hotel, which is what we were looking for.
It is located on the main piaza opposite the town hall. Many events took place in the square while we were there.
There are 2 cafes on the square, and many great restaurants within a 5 minute walk. The waterfront is 5 minutes walk away, as is the beach.
Breakfast was great. We stayed a week, and there was enough variety that we got to explore many treats.

Business Partner

8/10

Excellent

05 Apr 2019

Verified traveler

Location and room size; a bigger lobby with a bar would be nice.

Leisure Partner

8/10

Excellent

28 Mar 2019

Marguerite

In good position to all we needed nice bed and pillows. A kettle in room would have been nice

Partner

10/10

Exceptional

21 Feb 2019

London

Perfect location and beautiful room. Absolutely loved the rooftop patio with views of the castle.

Partner

8/10

Excellent

11 Feb 2019

Verified traveler

Close to the sights

Great, awesome. In the middle of the city. A bit rundown hotel though, but close to all the tourist sights. Can be a bit noisy in the evening, because it’s a touristy area. Stayed here for just one night, so not to bad.

Partner

8/10

Excellent

09 Jan 2019

Verified traveler

excellent central location - I have stayed many times

2/10

Poor

06 Jan 2019

Kowsar

Unfriendly staff, poor communicatio

We went there while they cancelled our booking they night before, then they turned to us we are fully booked now and we can send you to our partner. They sent us to another hotel which was named as eurostar. Both were clean but unfriendly staff and cold behaviour. Even not a good hi or goodbye. Ae asked for tea they said we don't have tea at this hotel. We just spent the night there for easy access to the airport in the morning. Not really recommand if you want to enjoy alicante

Family

8/10

Excellent

21 Dec 2018

Miguel

Great Location

Great location! Friendly staff! It a really good option for those who want to save money, everything is between 5 to 10 minutes walking from the hotel.

8/10

Excellent

02 Nov 2018

D&S

Centrally located on the Plaza de L’Ajuntament with close walks to the port, central market and the start of the path to Castillo Santa Barbara. The hotel was very comfortable and more than provided all the necessities.

6/10

Pleasant

15 Oct 2018

DAVID

Good location

The hotels main selling point is the great location ,however we would not class this hotel as 4 star in our opinion ,no lobby area as such no cafeteria , no bar.just one settee to sit on .The location is perfect for the restaurants ,old town beach ,transport links.The hotel staff were very friendly and helpfull .........having said the above comments we enjoyed our stay in Alicante but would not stay in this hotel if we’d came again ......tip ..... airport bus c6 from in front of.Melia hotel 3 euros 80 cents

Partner

8/10

Excellent

06 Oct 2018

Rhian

Staff are great, service excellent. Rooms little dated and dark

Partner

10/10

Exceptional

06 Oct 2018

Chris

Hotel is in the old part of the city and close to all major attractions.

8/10

Excellent

26 Sep 2018

radu bogdan

Great location

Everything was good the first 3 nights. The fourth we had no AC throughout the hotel. We payed 120€ for a room with no AC on the last night like in a 2* hotel and no chance of a partial refund.

Partner

6/10

Pleasant

26 Sep 2018

Verified traveler

Midweek experience

Hotel is central we had superior rooms looking on to the square rooms were clean spacious and very nice staff were nice breakfast was pure depending when you came down we came down on the first morning no bread no butter no glasses and on our last day there was no egg we asked for some and when we put it on the plate the smell was terrible on our last night we never got to sleep until 4.30 am ish as the noise coming from the square was horrendous and this was on a Thursday night we were leaving at 8.30 am to fly home wasn’t ideal

8/10

Excellent

11 Sep 2018

christina

Perfect location

Two minutes from beach and shops excellent location. Comfortable bed

8/10

Excellent

09 Sep 2018

Ben

Good position near beach

The hotel was good overall, however the room was very dark, and the lighting inadequate. Staff were really good and helped with information about the town. Being A coastal resort, there was noise from the square in the early morning ( 3.00 - 4.00am) thanks to youthful party goers... which had a detrimental effect on good sleep. This was however outside of the hotel’s control, and is more the responsibility of the local Council ....

8/10

Excellent

27 Aug 2018

ian

Excellent central location close to beach and town

Easy access to beach 5 mins and lots of local restaurants and bars. Excellent location, basic but clean and comfortable

10/10

Exceptional

27 Aug 2018

lan

The place to be

Beautiful location had a room with a view.friendly staff.room was represented nice and clean.lovely view from the solarium. 🌞🍽🍹💯

Partner

8/10

Excellent

07 Aug 2018

Kristofer

Great for what it is

The Hotel is perfectly fine for what it is. A well located comfortable shorter stay centrally in Alicante, near the nightlife and the Beach. It is not a luxury hotel and it doesnt provide meaningful amenities more than a good room and location. The breakfast was good and the rooftop terrace is a nice addition.

Friends