Name: Motel 6 Thousand Oaks South
Address: 1516 Newbury Rd, Osaka, 91320, US

2/10

Poor

21 Jul 2026

Pollette

I don’t know if 3rd party app users are given rooms that are unkept buhh 131s floor are super dirty had to placed towels on the floors to be able to walk, ceiling was torn with mold. Very little light inside. I can’t believe the conditions.

Family_with_children

8/10

Excellent

21 Jul 2026

Sarah

This Motel 6 was really quiet and felt very safe to me. Everything was clean enough and I love that I can have my dog at all the locations without being hassled with a pet fee. Ample parking and I pulled my car right up to the door of my room. The AC was broken and I was informed of this prior to check in. The windows are fully functional with safety locks so it was a non issue for me since I prefer to sleep with windows open anyway. Overall all I would choose this location again on a road trip if I got drowsy.

Pet

2/10

Poor

21 Jul 2026

Alma

Resources were unavailable. No A/C, no toiletries, bad attitudes at front desk, rooms smell like smoke, and there were worms in the pool.

Family_with_children

2/10

Poor

20 Jul 2026

Phil

No A/C. Hot and miserable

Self

2/10

Poor

20 Jul 2026

Elizabeth

On arrival we were told that the air conditioner was broken and the rooms were very hot. There would be no discounts given. We could go to another place.
The place was nothing like the internet pictured the place or room. The bathroom was so small, one could hardly move in it.
You had to step backwords, almost falling into the tub, to close the bathroom door or use the toilet. Never go again

Family

2/10

Poor

20 Jul 2026

Drew l

As I went to check in, there was a near riot with cops present because the air conditioning wasn't working in most rooms. The front desk clerk encouraged me not to check in, so I didn't.

Family

2/10

Poor

19 Jul 2026

David

Room says sleeps 5 but only beds for 4 and no roller bed. AC not working, ice machine not working. Rude and unhelpful staff.

Family_with_children

4/10

Poor

19 Jul 2026

Alma

Staff had major attitude when I checked in. Every time I went back for an issue which were several I was encountered with rolled eyes and short responses. Rooms smelled like smoke when I walked for non-smoking. A/C didn’t work and was told at check in if I wanted a refund because it didn’t work but I had no other place to go that I could afford so I had no choice. Was not given any discount for the inconvenience at all. TV connections and remote didn’t work and no maintenance team was available to help. Asked for towels and took o er an hour for them to get them for me. No toiletries except a little bar soap.

Family_with_children

6/10

Pleasant

19 Jul 2026

Nallely

Nice area, half to Malibu beach.

Front desk staff could’ve been friendlier. Their ice machine didn’t work hasn’t been working for a year now.

Friends

8/10

Excellent

19 Jul 2026

Gerald

clean room

Self

2/10

Poor

18 Jul 2026

Shannon

There was no A/C and the rooms were sweltering. People were sprawled out on their beds in their underwear with the windows and doors of their rooms wide open. My room was not clean and there was hair in the toilet, shower, and on the bathroom floor as well as toilet paper stuck to the baseboard in the bathroom. There was also some sort of food item smashed into the floor on the main part of the room. I left. I couldn’t stay there and went to La Quinta half a mile down the road where the cleanliness was superb and air conditioning was a thing.

Self

4/10

Poor

18 Jul 2026

Rob

Thousand Oaks is a nice town but this motel is the worst part of it. Do yourself a favor and spend a little more money and get a room where the beds are comfortable, the sheets are clean and the door locks.

Self

2/10

Poor

18 Jul 2026

Derek

I am giving you all fair warning. If Makela is working in the lobby do yourself a favor and just walk out. She lacks so much in communication and is not equipped to problem solve. Her answer for everything is “just move out then”. The rest of the staff is amazing and I will probably change my review if management reaches out to talk to us.

2/10

Poor

17 Jul 2026

Jonathan

The property was nothing like the picture. The pool was dirty, the rooms were hot and musty. One of the non smoking rooms reeked of cigarette smoke. The air conditioning was not working so the rooms were unbearable.

Family_with_children

2/10

Poor

16 Jul 2026

Jacqueline

This room was horrible. I went in the middle of a summer heat wave for 3 nights and their AC wasn't working properly. It stopped working after the first night I was there. I woke up at 2 am with a roach crawling back under the mini fridge they provide. The room wasn't cleaned properly to the point where there was poop stains on the wall, hair and stains on the toilet seat. The toilet bowl was stained yellow due to all the poor cleaning. There were natts all over the room. The ice machine hasn't working for a while (seems like)! It was a VERY BAD experience. It was so bad that I ended up leaving earlier than expected. I will never return or recommend this place!

Self

10/10

Exceptional

15 Jul 2026

Maximilian

all was very good

Self

2/10

Poor

15 Jul 2026

Pepe

The AC don't work the ice machine don't work n DC

2/10

Poor

14 Jul 2026

Denise

This place was a crap hole… Jeanie was nice at the front desk… but homeless wandering around… the only ice machine didn’t work… people up and about yelling screaming at all hours of the day…. Never again!!

Self

10/10

Exceptional

13 Jul 2026

Samantha

Room was very clean, staff was amazing, ample parking, laundry on site. Could use maybe an updated vending machine? Only other comment is there was a lot of little kids running around leaving trash all around the pool and outside in the grass area but that isn’t really the hotels fault. But overall great stay. Worth it. The price is great for a decent stay.

Partner

10/10

Exceptional

12 Jul 2026

MD AHSANUL

Good and quiet one. Very convenient to near by locations. Thank you

Partner

10/10

Exceptional

12 Jul 2026

ROBERT

Room was clean bed was nice

6/10

Pleasant

12 Jul 2026

Aaron

the rooms have no air conditioning, the ceilings were dirty and the bathroom had spiderwebs. rooms are cheap for a reason

10/10

Exceptional

11 Jul 2026

Michelle

I took advantage of the new, renovated Premier rooms located in the very back of the property. I'm so glad I did! Way better than the cheaper rooms. A view of the hills, extremely quiet. Nothing above or below you. What a difference! I'm definitely coming back!

Self

10/10

Exceptional

09 Jul 2026

ROBERT

Check-in was easy and quick
Room was clean bed was clean
Unfortunately, I don’t believe the AC was working, I had it as cold as I could and then fan on high for 4 days and it just got warmer

Pet

8/10

Excellent

07 Jul 2026

David

Pretty nice for the price. A few things need to be fixed. Also, annoying that must present both my, AND wife's ID to check in.

Partner

8/10

Excellent

07 Jul 2026

Erin

It would be nice to have shampoo and body wash offered in room

Family

6/10

Pleasant

02 Jul 2026

Pepe

Ice machine doesn't work hasn't worked for a car months now

10/10

Exceptional

01 Jul 2026

Blanca

Clean room nice staff easy parking

Self

4/10

Poor

30 Jun 2026

Amanda

Great if you’re on a real tight budget. Otherwise would recommend somewhere else

6/10

Pleasant

29 Jun 2026

Carlos

It's an older Motel 6. The door seal has worn out. You can see through the edges of the locked door. To flush the toilet, you have to remove the cover and pull the chain in the tank. Parking spaces are made for SMART cars not SUV's. The place is clean just worn. It's what you would expect from an older Motel 6.

Self

10/10

Exceptional

28 Jun 2026

Jill

Great Place to stay when in the area!

6/10

Pleasant

28 Jun 2026

Makenna

Nice

8/10

Excellent

25 Jun 2026

Stephanie

Good maid service, friendly staff, awesome swimming pool

Family

10/10

Exceptional

25 Jun 2026

Stephanie

Our room was clean. Maid service excellent. Front desk staff very friendly and helpful. Parking was very close. Restaurants were near by

Family

8/10

Excellent

24 Jun 2026

Marc

Great staff. Clean rooms. Maid service every other day.

Self

8/10

Excellent

23 Jun 2026

Teresa M

The beds weren't great had to change rooms, Ice machine didn't work in the lobby, the toilets were so low it was hard to use. Also the toilet pressure wasn't good

Partner

10/10

Exceptional

23 Jun 2026

Orlando

Room was clean. Parking was easy to find. Will plan to stay again

Self

8/10

Excellent

22 Jun 2026

Jonathan

The staff were very helpful. We got a room were smoke and she was kindly change the room for us to another room, especially seeing that we have young children.

Business Family_with_children

8/10

Excellent

21 Jun 2026

Marianna

Stayed here 2 nights for a baseball tournament. Great budget hotel close to everything. Staff was helpful and enjoyed the laundry facility onsite. Things that could be better: air conditioning in room seemed to be working but airflow wasn’t the best and there was no iron or microwave in the room.

Family_with_children

2/10

Poor

21 Jun 2026

Yvette

This place was awful. Room was run down and it stunk and we spotted bed bugs on ground checked out right away did not stay Never staying here again .

Partner

6/10

Pleasant

21 Jun 2026

Vanessa

Room was clean. WiFi never worked

Self

10/10

Exceptional

20 Jun 2026

Orlando

Room was clean. Well maintained

Self

6/10

Pleasant

19 Jun 2026

judith gonzalez

I stayed at Motel 6 for a week. Overall, the place looks clean at first glance, but it doesn’t feel thoroughly cleaned.The bedding appeared clean on the surface, but I did notice some hair on the sheets, which made it uncomfortable to sleep.
The staff was generally very nice and helpful. Whenever I needed assistance, they were polite and reprogrammed my room keys when they stopped working. However, the key cards kept getting deactivated, even after I was careful with them, which was inconvenient throughout the stay.

Housekeeping came about twice during my week-long stay, which was acceptable. However, I did have an issue with towels—my room was booked for four people, but we were consistently only given three towels, and I had to request an extra every time.Maintenance and cleanliness could be improved. The bathroom walls looked dirty, and the exhaust fan was heavily clogged with dust, which was unpleasant. While the room may have been cleaned on the surface, it needs a deeper level of cleaning and maintenance.

Parking was good with plenty of space available.
The pool area, however, was disappointing. It had visible dirt and leaves, and the furniture looked dusty and poorly maintained.Overall, the staff was kind and doing their best, but the property itself needs more consistent deep cleaning and better upkeep. It feels like it meets the basic expectations of a budget motel, but not much beyond that.

Family_with_children

2/10

Poor

19 Jun 2026

Natacha

Didn’t feel like this was a safe place. Saw lots of activity at night. Would never stay here again. The room wasn’t clean. Dirty walls, dirty doors. Stains in the bath tub.

Family

10/10

Exceptional

18 Jun 2026

Orlando

Clean rooms, the staffs are nice and helpful. Parking is well maintained. The feel of privacy feels nice.

Self

2/10

Poor

18 Jun 2026

Richard

Room 151. AC was extremely loud.
Had to turn off, then hot and couldn’t sleep.
Asked young man at front desk to have it serviced in the morning.(he wouldn’t give his name.)
Not corrected on second day.
Card key failed to open door multiple times, your guest in 256 had similar card key problems.
Plaster at tub/shower was spalling.
Motel needs much repair.

10/10

Exceptional

18 Jun 2026

Marco

Exelente lugar….me gustó , es
Simples
, pero funcional

Partner

2/10

Poor

15 Jun 2026

Brandon

Absolutely horrible front desk attitudes from two different people. AC and refrigerators don't work in most rooms which is because they don't care to fix up the place since they stay busy enough from desperate patrons. They are pathetic when they can charge over $150 for one night. Rooms were clean but that's it.

Self

2/10

Poor

14 Jun 2026

Edna

There might be more expensive options than Motel 6, but I will be taking the more expensive options than Motel 6 for the rest of my life. They seldom change the sheets, the parking lot was strewn with trash, and the staff was by and large rude.

Partner

8/10

Excellent

14 Jun 2026

Stephanie

Parking was good, decently quiet and clean. We’d stay there again

Partner

2/10

Poor

14 Jun 2026

Maria

I definitely do not recommend this place. We got her 20 minutes before 3pm and was inform i was going to be charge $22 for early check in. I decided to wait out does 20 minutes by the time 3pm got here there was a line to check in. We got out room 3:20pm. The room are good size. We didn't have a remote control for the TV. As we called it in they send some with a control that did not work. They said it was nothing that they could do about it. They next day Mind you check out is at 11AM. House keeping knocking at our door at 10:15 AM REALLY THIS PLACE CANT ALLOW YOU TO CHECK IN A FEW MINUTES EARLY BUT KNOCKING BEFORE YOUR TIME IS RIDICULOUS

Friends_and_family Family

2/10

Poor

13 Jun 2026

Debra

If you want to stay in a room with mold, smell, and dirt, along with the only amenities being two small bars of soap, and no cleaning service, then this hotel is for you. The worst hotel we have ever stayed in.

Partner

4/10

Poor

12 Jun 2026

Ray

.

8/10

Excellent

09 Jun 2026

Tina

There was no ice available and no shampoo etc. but there was soap and as always, the room was very clean and amenities like a fridge were welcome although would have loved a freezer.

Self

4/10

Poor

08 Jun 2026

andrew and nanci

got in late. check in ok...but not very friendly.
it's a big motel and it's busy so was a bit noisy.
next morning i got up to shower and discovered zero soap.
called reception and was told to come pick it up ... pablo tried to help and seemed to support the customer service notion that the soap should be delivered to the customer's room...but the manager had a different concept of customer service...she felt it was quite appropriate to expect the customer to get dressed, go all the way to reception and pick up the soap themself....
NOT MY IDEA OF CUSTOMER SERVICE!!
we had another reservation for 2 weeks time, so cancelled that and left.
WE WILL NEVER GO BACK THERE.

Partner

2/10

Poor

08 Jun 2026

Ruben

Me salio arañas en el cuarto

Partner

10/10

Exceptional

07 Jun 2026

Miguel

Clean room and Super-Friendly Staff.

Self

2/10

Poor

06 Jun 2026

Paul

Booked a queen room and got a full size bed. Ice machine was not working. Room had no wifi in it. Told the staff we were in a wifi dead zone and asked if we could switch rooms. We were told no and to connect our equipment downstairs. Ridiculous and rude. We lost 5 days of not being able to do our work! We were going to stay another week but left and checked into another motel with the promised emenities!

Partner

4/10

Poor

05 Jun 2026

Bella

This hotel was worth it for the cheap price paid but the overall amenities and qualities would be worth paying a slightly higher price elsewhere.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Roberto

.

10/10

Exceptional

31 May 2026

Yannira

Clean and truly the nicest people at the front desk.

Self

4/10

Poor

31 May 2026

Bret

The property was nice and it felt pretty safe. However, the front desk staff was horrible and the only ice machine was out of order. From the look of the sign, it looks like it has been broken for a long time.

Partner

10/10

Exceptional

31 May 2026

Hugo

Bueno

Family_with_children

8/10

Excellent

30 May 2026

Bridget

Room was clean and shower was great. A little noisy outside late at night but it was a holiday weekend. The one and only ice machine was broken which was a little frustrating but all-in-all our stay was pleasant and the price was right.

Pet

8/10

Excellent

29 May 2026

Ariane

convenient parking - heater a/c was a bit of a challenge. Room was pretty basic and I could have used an extra blanket. I found TV remote difficult to operate, but considering everything and the price it was just what I needed for a brief stay.

Self

8/10

Excellent

29 May 2026

Luzviminda

No hot water on the sink,
I ask for fixture no actions...
A girl attendant is not accommodating very snotty...
Not friendly... The rest of the staff is good and friendly...

Business

8/10

Excellent

28 May 2026

Elizabeth

The common areas were not as clean.

Family

6/10

Pleasant

27 May 2026

Kristine

Spent two nights there on a very busy, full weekend. There are around 175 rooms here, so the place is big. And on this weekend, noisy with kids. All the staff were great and very helpful. The room was fine. I was hoping for a mini fridge with a freezer compartment but it had none. And for the entire complex there was one ice machine, which was broken. So that was a drag. (One ice machine for 175 rooms?) There was no printed guide to amenities or policies in the room, just a laminated brochure with a QR code link that provided no site-specific information and limited other information. There were no privacy drapes, only blackout drapes, so either there was full view of my room to whoever walked by or I was in darkness. Again, it was fine but nothing special.

Self

10/10

Exceptional

27 May 2026

Ronald

The room was very clean and cozy. The staff, especially Mandy and the front desk staff, were very friendly and helpful. The pool was very nice. The washers and dryers are new and work great. I hope they fix the ice machine soon.

Self

10/10

Exceptional

26 May 2026

Johnny

Fast check in and wonder staff

Family_with_children

10/10

Exceptional

25 May 2026

Jill

Great place to stay when you're tired and need somewhere to rest.

Partner

10/10

Exceptional

25 May 2026

Robert

They were nice and super helpful got a guest of the day sack… some neat stuff!!

It was quiet! My room was well maintained!
I have nothing negative to say. Common problems life throws at the world… over used ice machine that broke… Always the only issue!

I have been to five stars that they break.

Self

10/10

Exceptional

25 May 2026

Ronald

Mandy and the check in staff were awesome!! The housekeeping staff was great! The room was clean & cozy. The only real draw back was the ice machine was out of service. I stay here often and will continue to do so with the service and cleanliness like this.

8/10

Excellent

25 May 2026

David

Didn't stay here for the amenities or the prestige. It was solely a budgetary decision. Motel 6 serves that purpose when the other places were more than 2 times the price for just a quick stop. Room was ok but showed some abuse from years of service. Windows were tough to open and showed signs of moisture issues. Mold? The door had obviously been kicked in at one time in it 35+ years of service. Again, the Motel served its purpose just fine for the quick stay.

Partner

2/10

Poor

24 May 2026

Bruce

I left a request, (being disabled), to have a downstairs room. I assumed it was all taking care of When I arrived, I Had to walk quite a ways away to carry my luggage Up 2 flights of stairs. Of course The motel 6 had no Idea as to what my complaint was About ,Motel 6 never received my request. Thank You Expedia

Family

8/10

Excellent

24 May 2026

Gerardo

There's a microwave by the lobby, none in the rooms.
The tv is simple, no streaming is possible.
The rest was fine.

10/10

Exceptional

24 May 2026

Patricia

Need a blow dryer

Family

8/10

Excellent

24 May 2026

MARISOL

I mean, what else can I ask for the price? It was convenient. We stayed overnight just for a quick rest. Shower was good. Everything was decent, but it does have a lingering scent of old cigarettes.

Family_with_children

10/10

Exceptional

23 May 2026

Ronald

Mandy is always the best at check in. The room was clean and cozy. The housekeeping staff was great, too. No ice machine but poo-poo happens. I love this Motel 6!!

Self

10/10

Exceptional

23 May 2026

Christian

Not bad

8/10

Excellent

23 May 2026

Valerie

Nice p

6/10

Pleasant

21 May 2026

Bogumila

I would not stay there again.
The bed was not comfortable at all.

Partner

10/10

Exceptional

21 May 2026

Blanca

Is a good hotel to stay

Self

2/10

Poor

21 May 2026

Desirae

Just no

8/10

Excellent

18 May 2026

Farhana

Good service, room was clean but small.

4/10

Poor

18 May 2026

Suren

Only stay here if you have to.

2/10

Poor

18 May 2026

Alexis

Room smelled terribly of cigarette smoke.

Self

6/10

Pleasant

17 May 2026

Teresa

Outside was well lit and I felt safe walking at night, but the room was dingy and dirty with a random sock found under the bed. Also spiders in the bathroom.

Pet

8/10

Excellent

17 May 2026

Alma

Quiet area nice clean pool and overall felt safe there.

4/10

Poor

17 May 2026

Danielle

Room was bare bone drab.

Self

2/10

Poor

17 May 2026

Prosanta

Not clean and amenities are very less , one of the room heater was not working

Family_with_children

4/10

Poor

16 May 2026

Ian

The staff was nice but apart from that the room felt like a dorm room in need of a remodel. The bathroom needed a deep clean and I found broken glass on the floor in the bead room. The bathroom door looked like it had bee kicked open more than once and would stick after the shower was used.

Family

4/10

Poor

15 May 2026

Orlando

Dirty tub , hair everywhere, no new toilet paper. Noisy AC .

Partner

2/10

Poor

15 May 2026

JanetDavid

Lack of towels. Unhelpful, apathetic desk staff.
One ice machine on grounds which was out of order. No heat in room.

10/10

Exceptional

12 May 2026

Anurag

Budget friendly motel.. Easy check in.. Clean rooms…

Partner

2/10

Poor

10 May 2026

Héctor

Me registré a las 10 pm , salí a cenar y al regresar: la llave digital de mi habitación no abrió la puerta, me dirigí a recepción para que me abrieran la puerta y no había nadie; solo un letrero que decía que disculpara las molestias y que regresarían a las 6 am. Así que tuve que solucionar mi problema como pude.

8/10

Excellent

08 May 2026

Edmond

Better than expected stay for a motel. Although the walls are a little thin so you can hear the bathroom water and fan from the next room, the room itself is clean, climate controlled, and safe.

Self

8/10

Excellent

08 May 2026

George

Room was restful. Slept well. Door need improvement. Modernize room needed.

Self

6/10

Pleasant

08 May 2026

Rebecca

The front desk staff was not knowledgeable about the facilities, could not answer or would not answer simple questions and were neither cheerful nor helpful. When I asked to see the manager, the front desk staff reluctantly called her. The manager (Mandie? Maggie?) stepped in helpfully and was able to resolve several of the problems.

The room was adequate if spare. The bed was fine and refrigerator was good size, although it had no freezer compartment. There might be close to 100 rooms and only one microwave. It is located near the front office and, predictably, smells of everyone else's food.

The location is fairly convenient to the freeway and I could not hear great noise from my room in the back building. The price was okay but considering the modest amenities and service, I would not call it a particularly good deal.

Self

10/10

Exceptional

07 May 2026

ROBERT

Check in was great- room was clean and bed was comfortable

Pet