The Manor at Camp John Hay

8/10

Excellent

28 Feb 2026

Karlo

Friendly and excellent service!

Family

8/10

Excellent

29 Jan 2026

Leoncio

Staff are very courteous and friendly helpful well trained professional ..

Leisure Family

2/10

Poor

13 Dec 2025

Ralph Christian

Very dissappointed for the money i paid Pxx,xxx

Leisure Partner

10/10

Exceptional

02 Dec 2025

ROD

Very nice hotel. Friendly and hospitable staff. Very quiet room. We would stay here again.

10/10

Exceptional

29 Nov 2025

Jason

Staff was super helpful. Specifically the front of house or check in manager, JR. But the amenities were good, the place was quiet when the Christmas festivities were concluded, the food was excellent as was the entirety of the staff. Will definitely stay again. Thank you!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Jennifer Michelle

Staff were all very accommodating especially the bellmen. The staff that grabbed my laundry and delivered them was very patient. Customer service is impressive. Thank you!!!

Business_and_leisure Family

10/10

Exceptional

02 Oct 2025

Andrew

The food an amenities were outstanding.

Partner

10/10

Exceptional

03 Sep 2025

ALISTAIR

The garden area and restaurant were excellent with matching service levels.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Liza

Mountain Views atmosphere is so beautiful and relaxing and the property has that. The staffs are so accommodating and friendly.

Leisure Family

10/10

Exceptional

28 Aug 2025

Edna

Clean, friendly staff, nice view

Family

10/10

Exceptional

30 Jun 2025

Marionne

I loved my stay at this hotel formerly called The Manor. Except for the cat that was roaming in the garden area.

Leisure Family

4/10

Poor

11 Jun 2025

chris

Air conditioning only in bedroom, none for living room. Hot water last no more than 5 minutes

8/10

Excellent

21 May 2025

Maria theresa

They have no AC. i cant sleep without it so i asked for tower fans instead which was free. staff was polite and some of the female personnel were pleasant.. not all of them. the rooms are nice and large, with traditional decor brown furnishings and had a hairblower and a ref. walking around the hotel was nice and has easy access to scout's trail and camp john hay forest, but to visit other baguio tourist spots ud definitely need a rental car/driver like we had. the hotel had a shuttle which we used when we went to the night market but we had to wait a little and it wasnt free. also, theres no smoking is baguio and this hotel's smoking spot is all the way down the hill or somethng. suffice to say, my spouse complained of the long walk all the time lol

Leisure Partner

8/10

Excellent

19 May 2025

Lawrence

Would be better if the rooms had air conditioner and the carpet is updated.

Leisure Family

10/10

Exceptional

30 Apr 2025

ANALYN ROZEN

Best spot in the middle of everything friendly staff

Leisure Partner

10/10

Exceptional

08 Apr 2025

Maureen

Accessibility

Leisure

10/10

Exceptional

06 Apr 2025

Robertson

Too pricey. And smelly carpets.

Leisure Partner

6/10

Pleasant

23 Mar 2025

Joseph

Nice place to stay in Baguio. You’re surrounded by nature and a golf course. Quiet and beautiful scenery. Most staff was welcoming. Jacuzzi is separated by female and male. Outside area is beautiful.

10/10

Exceptional

12 Mar 2025

Alvin

The property is well maintained, the scenery outside my window has gorgeous greenery and mature pine trees. Staff is accommodating. We will definitely comeback to this hotel.

Leisure Family

10/10

Exceptional

13 Feb 2025

Emmanuel Dindo

Friendly and courteous staff. Excellent food and ambiance. Room is spacious but dated. No AC

Leisure

8/10

Excellent

18 Jan 2025

Lono

Our first time to stay in this hotel and our expectations were not met. Hotel was quiet despite the season, safe and tranquil. Customer service was average. Checking in was slow but efficient, checking out was a hassle (took 30 minutes to do so at 5:30am). Imagine entering your hotel room with a random person’s phone charging by the bathroom (finding out later that it’s the room cleaner’s, no apologies given). They even forgot to provide us free drinking water which they tried to charge us upon checking out. Room was average as there’s no AC. Even with the windows open and the ceiling fan on, we were sweating all night. Extra hard to find taxi or ride in this hotel. It was just an overnight stay, and we left feeling disappointed. Been to Baguio multiple times and stayed in different hotels before, not worth paying $$. Sorry, but we’re not coming back.

Leisure Family

6/10

Pleasant

17 Jan 2025

Susan

Management did not honor reservation and gave me a substitute that was inferior to what was requested or paid for. They also made me wait 3 hours to resolve the issue while we were at the lobby and very uncomfortable without apologies. I spoke to manager who was not much help. The room given to me was cheap looking and did not look like what I expected from this place which was the most expensive in the area. Overall, a bad experience

Leisure Family

10/10

Exceptional

24 Nov 2024

Glenda

nice and clean

Leisure

10/10

Exceptional

23 Nov 2024

Kattleya

We recently stayed at The Manor in Baguio City, and it was truly an unforgettable experience!

Ambiance: The hotel exudes charm with its timeless architecture and cozy, warm interiors. Surrounded by lush pine trees, the ambiance was relaxing, perfect for a getaway from the city.

Rooms: Our room was spacious, clean, and well-maintained. The bed was incredibly comfortable, and we loved the stunning view of the gardens and the city.

Service: The staff was courteous, attentive, and always ready to assist. From check-in to check-out, everything was handled seamlessly.

Dining: The food at Le Chef was exceptional! The breakfast buffet offered a variety of fresh and delicious options, and the dinner menu was just as delightful.

Amenities: The Manor’s gardens were a highlight of our stay. We also enjoyed the spa and fitness facilities, which added to the relaxing vibe of the place.

Location: Nestled in Camp John Hay, the hotel is conveniently located but still feels tucked away in nature. It’s close to Baguio’s attractions yet peaceful and serene.

Overall, The Manor exceeded our expectations. It’s the perfect place to unwind and experience the beauty of Baguio City. We highly recommend staying here and can’t wait to come back!

Rating: ⭐⭐⭐⭐⭐

Leisure Family

10/10

Exceptional

02 Nov 2024

Diane bel

Family staycation

One of the best stays in Baguio City

Friends_and_family Family

6/10

Pleasant

26 Aug 2024

Mhar

Okay

8/10

Excellent

14 Aug 2024

Alfie

Our booking didnt show on their system right away.but was fixed after a few minites.Otherwise,it’s a great experience

Friends_and_family Family

10/10

Exceptional

31 Jul 2024

Brian

I liked the weather and the atmosphere around it. 🙏

10/10

Exceptional

14 May 2024

Murray

xbdgdrhedrhrhrdh

Leisure Partner

6/10

Pleasant

14 May 2024

JOHN

Property needs AC for rooms it’s uncomfortable without circulating wand fans provided did not have any effect

Family

10/10

Exceptional

03 May 2024

Chris

I liked the excellent service from the staff - especially Jon at the desk - she was very kind and helpful- the porters at the front door were also very good and extremely respectful in helping us to and from our room.

Leisure Partner

6/10

Pleasant

08 Mar 2024

Mathilda

It’s not the same quality as it used to be. The bathroom tiles are so old. Very pathetic that shampoo and hand soap were terribly diluted. The pumps of the dispensers were not working. The drivers’ quarters was designed like a morgue freezer. What happened to you, The Manor?

Friends_and_family Friends

4/10

Poor

13 Feb 2024

Justice Lady

The hotel and its location are great but the rooms are dated. The bathroom fixture also need updating.

Friends_and_family Family

4/10

Poor

21 Jan 2024

Verified traveler

Room needs renovation already, very outdated, even the bathroom tiles and shower leaks… not worth the price

Partner

10/10

Exceptional

28 Dec 2023

LUZ

We really enjoyed our stay at The Manor at Camp John Hay. Staff are respectful and courteous and dressed properly. I just found it noisy because the windows have to be opened as there is no air conditioning. The sound of vehicles outside and the people talking can be heard so loud.

Leisure Friends

6/10

Pleasant

23 Dec 2023

Bryant

Super outdated 4 star hotel

Pros: Spa was great, and the ala carte food from the downstairs restaurant was delicious (but not the buffet).

Come: Definitely not a 4 star hotel. Rooms are outdated, and staff is inconsistent on service. Even check-in was not friendly.

Partner

10/10

Exceptional

21 Dec 2023

Jeremiah

The only thing that I don't like is that there are cockroaches in the restroom. Otherwise, our overall experience was great and we love the holiday theme. Buffet was great as well.

Leisure Family_with_children

10/10

Exceptional

19 Dec 2023

Dona

All the staff are very nice.. the food is good and most of all is safe . I will recommend it to all my friends here in USA.

10/10

Exceptional

18 Dec 2023

Sheila

Great experience

It was a wonderful Christmas experience at the Manor. Service was great from pre-check in, right down to leaving the hotel.

Friends_and_family Family

6/10

Pleasant

18 Dec 2023

Jethro

Surrounding area is tranquil but somewhat undermined by the regular check-out reminders. We had a great view of the pine trees and it felt overall peaceful. But you feel a bit rushed with the regular check-out reminders (letter through door, phone call, and light flickers 5mins before checkout time). We had every intent to check-out on time, so this felt annoying. If the purpose of this was to ensure the next guest was able to check-in immediately, then it doesnt help their case that we had to wait over an hour for our room to get ready when we first arrived.

Leisure Partner

8/10

Excellent

22 Sep 2023

Verified traveler

Great Customer Service

The employees and staff are really great in customer service.

Partner

6/10

Pleasant

14 Sep 2023

Angelo

Most of the staff are friendly and are helpful with getting taxi service. Breakfast is not included and while I did pay for one breakfast buffet pass, the food was limited and the quality was a little lacking. The facilities and rooms need some updating. The shower ran out of water on the last two days of my trip. Housekeeping was efficient

Business_and_leisure Self

10/10

Exceptional

09 Aug 2023

Nick

From the onset of our stay, the attentiveness of the hotel staff made us feel right at home. Not only was the service exemplary, but the culinary delights both in-room and at the hotel restaurants were nothing short of spectacular.

Despite the downpour outside, the ambiance within the hotel made our holiday feel bright and cozy. The design and atmosphere transformed what could have been a gloomy day into an intimate and serene retreat.

A special mention must go to their Lost & Found department. After mistakenly leaving behind my MacBook charger, the team promptly mailed it to my Manila address, saving me from much stress and inconvenience.

All in all, this hotel is not just a place to stay, but an experience in itself. Highly recommended for anyone seeking more than just a room for the night!

Leisure Family

10/10

Exceptional

17 Jun 2023

Rhea

It just needs an aircon in the rooms. Ceiling fan is not enough.

8/10

Excellent

12 Jun 2023

Kristine

Overall The Manor is still a classy and elegant place to stay in. What i didnt like is during the evening there was a wedding and the noise is audible in the room
Until 10PM. I hope hotel doesn’t allow events on the garden due to noise in the rooms. The staff were courteous except for the one in the front desk which took a lot of time during check in because probably she was new. What i did not like also was that i find the “extra person” charge misleading. I thought extra person will not be charged if not using extra bed as what one reservations officer told me (I clarified this day before checking in so i was surprised upon chek in on a different statement). If you use the same bed, extra person will still be charged (in excess of two). Be mindful as breakfast is not yet inculded in the room rate. Overall still a pleasant stay except for some nuisances which could have been avoided. Appreciate the accommodation extended to us .

Leisure Family

4/10

Poor

20 May 2023

Michelle

It was ok

This season weather is not good specially hotels in baguio doesn't have a/c. Also since we left patio open we hear noises from them setting the dinning area as early as 0530am

Friends_and_family Family

10/10

Exceptional

19 Apr 2023

Tomas

The ambiance and the environment

Leisure Family

8/10

Excellent

02 Apr 2023

Douglas

Excellent customer service

Leisure Family

10/10

Exceptional

21 Mar 2023

Jomarie

The buffet breakfast was awesome!

8/10

Excellent

28 Feb 2023

Verified traveler

Very nice stay. Still the most convenient place to stay in. But can improve /change their bed matress. For a one BR suite the at a very high price, the bed seems like a double bed not queen bed, and the bed mattress is already sagging. Very worn out.
Didn’t have extra bed available for exchange.

Friends_and_family Family

4/10

Poor

14 Dec 2022

Minerva

The hotel itself and cleanliness is profoundly excellent. But the service and the stuff are dissapoimting. Two TV and blow dry in our suite are not working. 2 hours delayed for check in. So expensive for the dissapointing service.

Leisure Family

10/10

Exceptional

04 Dec 2022

Estela

This is an institution! The building has so much history. However, we were given a room above the reception and the restaurant. It was very noisy. We had to ask to be transferred to a room at the back which we did the 2nd night. There was a wedding and a golf tournament. When these events happen they should not use these rooms. The music lasted long after 10 pm and stopped around 10:45 pm after I called the front desk but the customers kept carrying on. We had a very bad first night.

Leisure Friends

10/10

Exceptional

03 Oct 2022

Lewis

The staff are extremely well trained and very professional and accommodating.

Business_and_leisure Family

4/10

Poor

11 Sep 2022

Barry

I have stayed there before, but now, for dining purposes, dining for two in a nicer part of the restaurant is virtually impossible, as the hotel is mainly catering for large groups, leaving a romantic evening for two unobtainable.

Neither my wife or I have ever smoked, yet, at 11pm we were rudely awaken, first by phone, and then by a security guard and an engineer wanting to enter our room to fix the smoke alarm, what a farce! What with the dining experience I have decided to never stay there again, my money is best spent where it is welcomed, and treated with some respect.

Leisure Partner

10/10

Exceptional

29 Aug 2022

Ingemar

Excellent

My over all experience at The Manor at Camp John Hay is EXCELLENT! We didn’t have any problem from the bell attendant to the receptionist they are all very accomodating.

Partner

8/10

Excellent

02 May 2022

Marlon

Summer Stay

The Manor is always a good location. It is summer thus we requested for a tower fan. Need some updating on internal lights but the overall experience is always good.

Partner

4/10

Poor

26 Mar 2022

Maria

The hotel is good overall. Services was just okay. No one answers the phone! Really, nobody. I requested via email instead, a high floor close to elevator momths before our reservation. I emailed saying I'm staying with my mom who is 80yo and guess what... they put us on the ground floor, all the way to the end of the hotel on the first level! I paid extra for garden view but end up with a so, so room. Then my mom has to walk that far. Ridiculous.They apologized and said they will try to move us next day. Next day come, the front desk was clueless about our room transfer (meaning it was not noted). We have packed and moved out since we are going out to do sightseeing. When we came back they can't give us our room request. Instead offer us a mountain view (not what I paid for) but on the 2nd floor as we like. Frustrating and disappointing.

Jammica from front desk was polite and courteous and apologetic. We like her. Rod at the Piano Bar was very accommodating and attentive which helped us enjoy the music lounge. Room amenities are so, so. Von at the breakfast buffet needs training. I asked for teaspoon \"and he said yes, ma'am of course\" but it never came. I kept looking at him to see if he's going to give me what I asked for, but he either ignored or forgot. Some staff needs training. They don't do follow up, to see how you are enjoying your meal or if you need anything. You have to try hard to get their attention so you can services (additional food order, or to bill out).

Leisure Family

10/10

Exceptional

15 Dec 2021

Christine

Great place to stay! Excellent!!!

Great stay for family and business travellers. Service and facilities are excellent. A great place to stay during Christmas season because their garden has turned into a Christmas village. There’s movie viewing too for everyone at night. We will definitely come back!

Friends_and_family Family

4/10

Poor

02 Jul 2021

Verified traveler

unfriendly check in staff...

Business Self

8/10

Excellent

25 Mar 2021

Verified traveler

Beautiful view of nature . Good food served.
Hotel staff are available for assistance.

Business_and_leisure Family

10/10

Exceptional

12 Mar 2021

Ma Victoria

Select a room with balcony with garden view.

I got a room with balcony facing the garden. I love their huge garden! The room has No aircon unit. It only has a ceiling fan. When we were there, the weather is cool, so it’s ok for me. The rooms were clean and it was sanitized using a UV light..

Partner

10/10

Exceptional

01 Mar 2021

Verified traveler

Cozy

Business

10/10

Exceptional

26 Feb 2021

Verified traveler

Homey ambiance. Excellent food. Friendly, courteous and very helpful staff. Overall, I had an amazing stay!

Leisure Self

2/10

Poor

08 Jan 2021

Verified traveler

First, they gave the wrong room to us. Eventually, the receptionist put us in a room with two twin beds, which we originally booked—good thing the number of beds was stated in my confirmation email.

Second, they did not clean the room on the second day. Not to mention our room is for two, but they only have one cup, no utensils, and the refrigerator smelled so bad during the first day.

Third, for a 4-star hotel, their table at the balcony was so dirty. The lock of the door is not working, which made me so uncomfortable during my sleep. I feel not secure!

Lastly, during the check out. The attendant assisting the people checking out doesn’t want to hold the keycard, considering she was wearing gloves! But the guy at the reception hold it - it doesn't make any sense!

I used to love this hotel. It was known for a luxurious experience, but now it is a total disaster!

Friends_and_family Friends

10/10

Exceptional

12 Oct 2020

Norita

Overall it was a very comfortable stay. The staff of the hotel did everything they could so it would be a relaxing stay despite the current situation. It was not my first time staying in the Manor but would definitely go back.

Business

8/10

Excellent

09 Mar 2020

ALEJANDRO

The property was very nice in terms of ambiance and location. However, we were not attended to promptly during check-in (very late despite numerous follow ups). Likewise, the restaurant (Le Chef), though the breakfast buffet was really good, had odd rules such as not being able to serve \"Snack\" menu during lunch time which actually makes the dining experience horrible for the guest. This shouldn't be the case as the kitchen surely is just one for both snacks and lunch. It's just an absurd rule for us. The only other comment in terms of room is that the doors keep banging, and people walking down the halls can be heard audibly. Otherwise, staff were attentive and the place was really relaxing. There were a lot of outdoor activities to do.

Leisure Family_with_children

2/10

Poor

06 Mar 2020

James

The mirrors are all streaky, hallway in particular our room 332, across, staff room are just plain noisy, I did request for a quiet room, no face towels, room is just plain old. Overall, dissappointing.

Leisure Partner

10/10

Exceptional

14 Feb 2020

Jun

Cleanliness and the friendliness of the staff. The environment is so cozy

Leisure Family

8/10

Excellent

16 Jan 2020

Verified traveler

Staff at the le chef not accommodating and friendly

Business Friends

8/10

Excellent

31 Dec 2019

Verified traveler

It was really beautiful, i just hope the bathrooms were updated. They’re a little old.

Leisure Family

8/10

Excellent

26 Nov 2019

Raymond

A great place to stay

Everything was fantastic. The only problem was the hotel restaurant was unable to accommodate all its guests for breakfast, so we had to go back to our room and order room service.

Not the room, the view, the hotel Christmas decorations, and the friendly and helpful staff were 5 stars

Partner

10/10

Exceptional

09 Nov 2019

Verified traveler

Everything about the hotel was quality - rooms, restaurant, lobby, service.

Business

10/10

Exceptional

05 Nov 2019

V

Very unique rustic updated facility located in beautiful mountain forest in the middle of city. Great history behind the hotel and restaurant is 4/5 star in food and service.

Business Self

8/10

Excellent

07 Oct 2019

edna

nice view and location. The staff are friendly but I think they have to improve their system on the front desk area. People does not know how to fall in line, maybe they can put something in the middle where people can fall in line and wait their turn to be called.
Also the front desk people are too slow processing check in and checking out.

Leisure Family

10/10

Exceptional

03 Oct 2019

Mike

The ambiance and the garden

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Arleen

Rm 218, near emergency door(too noisy) from check in time to 1am. Fixed the issue after reported to receiving desk officer. Crew are not aware to respect the guest.

2/10

Poor

03 Sep 2019

Verified traveler

Old musty rooms. Old bathrooms. Insects in room. Cause windows are left open.

Staff are great. Hotel just needs updating.

Leisure Family_with_children

8/10

Excellent

30 Jul 2019

Verified traveler

Would have rated excellent but for the foul smell coming from the Sewage Treatment Plant.

Leisure Family

10/10

Exceptional

29 Jul 2019

Camille

Staff were very accommodating. Had a great stay and would definitely come back.

Leisure Partner

6/10

Pleasant

23 Jun 2019

Verified traveler

The stay was fine except for the waiting period for check in. We had to wait until evening to move in as there was still a guest on late check out.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jun 2019

Verified traveler

A great place to spend a weekend in Baguio

Fantastic hotel for Baguio. Great dining options. Staff service was a little slow and the checkout process took forever. Other than that, highly recommend.

Family

8/10

Excellent

05 Jun 2019

Verified traveler

Hotel staff and guards are friendly and accommodating, facilities are good, and food is great.

Leisure Family

8/10

Excellent

23 May 2019

Verified traveler

Normal wear and tear in the bathroom, cabinet under the sink was broken, was charge for chopsticks coming from states thats free. Other than that it was a good stay

Leisure Partner

10/10

Exceptional

07 May 2019

Verified traveler

The mountain surrounding the area. Smell fresh . Food is great. Staff caring

Leisure Family

10/10

Exceptional

14 Apr 2019

Verified traveler

Location and temp

Leisure Family

8/10

Excellent

07 Apr 2019

Brenda

The Manor Never Disappoints

Our third time to stay here and it's always good. It's a bit pricey but I guess we were paying for the incredible views and overall ambience. Staff is always helpful and pleasant. Breakfast is always a treat as well. We noticed that the first two times we were served moringa tea, it was served in real cups, this time they were served in flimsy paper cups. :-) No big deal, just an observation. Also, there was a nice welcome \"cookie\" last time we were there, but not this time. Downgrading? I hope not. It's actually those little touches that can make a difference. Overall, The Manor did not disappoint.

Family

10/10

Exceptional

20 Mar 2019

Verified traveler

Great place to stay in Baguio! Beautiful grounds, modern bathroom with complete toiletries.

Leisure Family

10/10

Exceptional

17 Mar 2019

Gsel

We enjoyed their buffet! ❤️

Leisure Family_with_children

8/10

Excellent

17 Mar 2019

Verified traveler

Clean fresh air
Mother Nature environment
Friendly and courteous staff
Excellent food

Friends_and_family Family

8/10

Excellent

23 Feb 2019

Verified traveler

Food,services, piano bar are spectacular!
Excellent food.(Breakfast and Dinner)
Beautiful surroundings but far away from the center of the town!
Should have assigned taxi nearby so we should not wait if we need one!

6/10

Pleasant

21 Feb 2019

Juergen

The staff was amazing and wonderful.
Unfortunately the shower water was much too cold.

Partner

6/10

Pleasant

14 Feb 2019

Mikhail

Almost there but no cigar

Almost felt satisfied with the bite but on my 2nd day, the breakfast selection was a disappointment; few selection and dishes does not with the price.
Check out time, the hotel wants all the key cards and if they are not surrendered, they will charge us. My 1st experience where a hotel will charge for unreturned key card.

Family

8/10

Excellent

11 Feb 2019

Verified traveler

Will visit again!

Good & relaxing stay. Peaceful ambiance

Partner

6/10

Pleasant

10 Feb 2019

Verified traveler

I did enjoy my stay but some of the staff are not that well trained. Though they try to be helpful sometimes I think their not quick or been properly trained. For instance, I ordered room service and the hotel staff initially said that I can’t charge it to the room but have to pay in cash or credit card. Also the internet connection which is now considered to be mandatory is not reliable. Also the toilet cubicle for men is too small in the hotel restaurant. To sit properly your feet would extend beyond the cubicle door. Having said that, the room was large though the tv screen could be bigger. The food was also good specially the beef tapa!

Leisure Family

10/10

Exceptional

10 Jan 2019

Robert

Suite Iconic Stay

Enjoyed my nights stay here in one of the suite room to the rear of property in this iconic building .I strayed at John Hay Camp a total of 4 nights but only one at the Manor because of their availability. Check in was great, had to wait for the 2pm check in time before the room was available,but it was worth waiting for.Was offered a hot drink marshmallows and jellybeans by the lovely Kimberly while waiting who also chatted with us on and off to help the 2 hours pass.Loved the suite and walking in the grounds. Not crazy on the restaurant, staff not too friendly and stand offish . Food disappointing , had the chicken curry, bland. My friend, a filipino ,had a filipino dish who also thought it was nothing special.But apart from that all good, staff attentive, and check out good, nearly got caught out, did not realise check out time was 11am. Speedy and efficient check out check out from Miguel.

Friends

4/10

Poor

26 Dec 2018

Verified traveler

My own check-in process was disappointing and humiliating to me. Also , request for some room service was not accomplished. Management and staff are slacking on maintenance and cleanliness. My family and other family members were here more than a couple of times before andnot only for a couple of nights but weeks at a time. It was great then that is why I was surprised to what has happened to me this time. I will be looking for other hotels in my next trip..

10/10

Exceptional

26 Dec 2018

Rogilyn

Awesome The Manor Hotel at CJH Baguio City

It was a family tradition to spend the holiday season here at The Manor for 4 consecutive years and the feeling is still awesome and great. We believe that this hotel is still the best in Baguio City.

Family

8/10

Excellent

26 Dec 2018

Verified traveler

The hotel is beautiful but it's a bit old. Maybe it's part of the charm but sometimes it has a certain smell. Also you have to pay extra for a person even though it can fit in a room. I got a room with 2 double beds which can fit 4 people comfortably. There were 3 of us and i had to pay extra for one person because the room they said was only for 2 which doesnt make sense because they dont have to add an extra bed. I mean the person fits in the room

Family

8/10

Excellent

25 Dec 2018

Verified traveler

Nice Christmas stay

8/10

Excellent

19 Dec 2018

Verified traveler

Christmas on a Hill

It was my first overnight stay at Manor. I was very pleased with how the place was decorated for the Christmas season. The ambience was very cozy and of course our 1BR suite was spacious.

Staff at the reception were warm and accommodating. Our luggages were immediately hauled to our room without delay.

A little problem with the shower faucet as a bit of the handle broke when I was about to take my shower. Other than that, the bathroom was fine.

I also enjoyed the bazaar at the Hills and bought a couple of items. Though we missed the light show, we caught the chorale singing and it added beauty to the evening. Marvelous!

I would have loved to get the garden view but I guess I booked too late. Nonetheless, my stay at Manor was truly satisfying and will definitely book again with my family next year.

Thank you Manor.

Friends