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The Manor at Camp John Hay

Ilocos · Philippines

Ordonio DriveView location

8.6/10Excellent276 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.2/108.2
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Manor at Camp John Hay

Located in Camp John Hay, The Manor at Camp John Hay is a perfect starting point from which to explore Baguio. The property offers a high standard of service and amenities to suit the individual needs of all travelers.

Service-minded staff will welcome and guide you at The Manor at Camp John Hay. Each guestroom is elegantly furnished and equipped with handy amenities.

Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the hiking trails, yoga room, fitness center, sauna, golf course (within 3 km).

The Manor at Camp John Hay is an excellent choice from which to explore Baguio or to simply relax and rejuvenate.

Read more about this hotelShow less

When you stay at John Hay Hotels Garden Wing (formerly The Manor at Camp John Hay) in Baguio, you'll be in the mountains, within a 10-minute drive of Session Road and Burnham Park.

This family-friendly hotel is 3 mi (4.8 km) from SM City Baguio and 0.2 mi (0.3 km) from Treetop Adventure. Make yourself at home in one of the 165 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. The listed valet parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately PHP 1358.04 for adults and PHP 680 for children
    • Uncovered valet parking fee: PHP 150 per day
    • Rollaway bed fee: PHP 1900.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Treetop Adventure 0.4 km / 0.2 mi
Panagbenga Park 2.1 km / 1.3 mi
Baguio Botanical Garden 2.2 km / 1.4 mi
Carousel 2.6 km / 1.6 mi
The Mansion 2.6 km / 1.6 mi
Sky Ranch Baguio 2.6 km / 1.6 mi
Good Shepherd Convent 2.6 km / 1.6 mi
Teachers Camp 2.6 km / 1.6 mi
Baguio Convention Center 2.7 km / 1.6 mi
SM City Baguio 2.7 km / 1.7 mi
Baguio Mountain Province Museum 2.8 km / 1.7 mi
Burnham Park 2.9 km / 1.8 mi
Session Road 3.1 km / 1.9 mi
Baguio Bamboo Sanctuary 3.2 km / 2 mi
Baguio Cathedral 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 165
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
Show 35 more facilities & services
  • Laundry service
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy service
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Children playground
  • SaunaExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Double or Twin SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SINGLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU

    Photos are not available for this room type.

    The Manor at Camp John Hay

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW KING BEDSUITE • GARDEN VIEW KING BEDSUI.GV-KG

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE GARDEN VIEWQUADRUPLE • DELUXE GARDEN VIEWQUA.DX-GV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    QUADRUPLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE WITH VIEWSSINGLE • DELUXE WITH VIEWSSGL.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SINGLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR GARDEN VIEWQUADRUPLE • SUPERIOR GARDEN VIEWQUA.GV-SU

    Photos are not available for this room type.

    The Manor at Camp John Hay

    QUADRUPLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS WITH VIEWSSUITE • TWO DOUBLE BEDS WITH VIEWSSUI.2D-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SUITE TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GARDEN VIEW ONE BEDROOMSUITE • GARDEN VIEW ONE BEDROOMSUI.B1-GV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SUITE GARDEN VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GARDEN VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH VIEWSTWIN • SUPERIOR WITH VIEWSTWN.SU-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    TWIN SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR GARDEN VIEWTWIN • SUPERIOR GARDEN VIEWTWN.GV-SU

    Photos are not available for this room type.

    The Manor at Camp John Hay

    TWIN SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR GARDEN VIEWDouble or Twin • SUPERIOR GARDEN VIEWDBT.GV-SU

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Double or Twin SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    The Manor at Camp John Hay

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE GARDEN VIEWDouble or Twin • DELUXE GARDEN VIEWDBT.DX-GV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    Double or Twin DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE WITH VIEWSQUADRUPLE • DELUXE WITH VIEWSQUA.DX-WV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    QUADRUPLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEWTWN.DX-GV

    Photos are not available for this room type.

    The Manor at Camp John Hay

    TWIN DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Manor at Camp John Hay

8.6
Excellent
276 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
01 Jul 2026
Owen
Everything very nice. Great character.
10/10
Exceptional
12 Jun 2026
Jason
great stay
8/10
Excellent
28 Apr 2026
Agnes
Breakfast and staff are great. The bathrooms are clean but need updating. The shower pressure is minimal.
Partner
8/10
Excellent
28 Feb 2026
Karlo
Friendly and excellent service!
Family
8/10
Excellent
29 Jan 2026
Leoncio
Staff are very courteous and friendly helpful well trained professional ..
Leisure Family
2/10
Poor
13 Dec 2025
Ralph Christian
Very dissappointed for the money i paid Pxx,xxx
Leisure Partner
10/10
Exceptional
02 Dec 2025
ROD
Very nice hotel. Friendly and hospitable staff. Very quiet room. We would stay here again.
10/10
Exceptional
29 Nov 2025
Jason
Staff was super helpful. Specifically the front of house or check in manager, JR. But the amenities were good, the place was quiet when the Christmas festivities were concluded, the food was excellent as was the entirety of the staff. Will definitely stay again. Thank you!
Leisure Partner
10/10
Exceptional
17 Oct 2025
Jennifer Michelle
Staff were all very accommodating especially the bellmen. The staff that grabbed my laundry and delivered them was very patient. Customer service is impressive. Thank you!!!
Business_and_leisure Family
10/10
Exceptional
02 Oct 2025
Andrew
The food an amenities were outstanding.
Partner
10/10
Exceptional
03 Sep 2025
ALISTAIR
The garden area and restaurant were excellent with matching service levels.
Leisure Partner
10/10
Exceptional
31 Aug 2025
Liza
Mountain Views atmosphere is so beautiful and relaxing and the property has that. The staffs are so accommodating and friendly.
Leisure Family
10/10
Exceptional
28 Aug 2025
Edna
Clean, friendly staff, nice view
Family
10/10
Exceptional
30 Jun 2025
Marionne
I loved my stay at this hotel formerly called The Manor. Except for the cat that was roaming in the garden area.
Leisure Family
4/10
Poor
11 Jun 2025
chris
Air conditioning only in bedroom, none for living room. Hot water last no more than 5 minutes
8/10
Excellent
21 May 2025
Maria theresa
They have no AC. i cant sleep without it so i asked for tower fans instead which was free. staff was polite and some of the female personnel were pleasant.. not all of them. the rooms are nice and large, with traditional decor brown furnishings and had a hairblower and a ref. walking around the hotel was nice and has easy access to scout's trail and camp john hay forest, but to visit other baguio tourist spots ud definitely need a rental car/driver like we had. the hotel had a shuttle which we used when we went to the night market but we had to wait a little and it wasnt free. also, theres no smoking is baguio and this hotel's smoking spot is all the way down the hill or somethng. suffice to say, my spouse complained of the long walk all the time lol
Leisure Partner
8/10
Excellent
19 May 2025
Lawrence
Would be better if the rooms had air conditioner and the carpet is updated.
Leisure Family
10/10
Exceptional
30 Apr 2025
ANALYN ROZEN
Best spot in the middle of everything friendly staff
Leisure Partner
10/10
Exceptional
08 Apr 2025
Maureen
Accessibility
Leisure
10/10
Exceptional
06 Apr 2025
Robertson
Too pricey. And smelly carpets.
Leisure Partner
6/10
Pleasant
23 Mar 2025
Joseph
Nice place to stay in Baguio. You’re surrounded by nature and a golf course. Quiet and beautiful scenery. Most staff was welcoming. Jacuzzi is separated by female and male. Outside area is beautiful.
10/10
Exceptional
12 Mar 2025
Alvin
The property is well maintained, the scenery outside my window has gorgeous greenery and mature pine trees. Staff is accommodating. We will definitely comeback to this hotel.
Leisure Family
10/10
Exceptional
13 Feb 2025
Emmanuel Dindo
Friendly and courteous staff. Excellent food and ambiance. Room is spacious but dated. No AC
Leisure
8/10
Excellent
18 Jan 2025
Lono
Our first time to stay in this hotel and our expectations were not met. Hotel was quiet despite the season, safe and tranquil. Customer service was average. Checking in was slow but efficient, checking out was a hassle (took 30 minutes to do so at 5:30am). Imagine entering your hotel room with a random person’s phone charging by the bathroom (finding out later that it’s the room cleaner’s, no apologies given). They even forgot to provide us free drinking water which they tried to charge us upon checking out. Room was average as there’s no AC. Even with the windows open and the ceiling fan on, we were sweating all night. Extra hard to find taxi or ride in this hotel. It was just an overnight stay, and we left feeling disappointed. Been to Baguio multiple times and stayed in different hotels before, not worth paying $$. Sorry, but we’re not coming back.
Leisure Family
6/10
Pleasant
17 Jan 2025
Susan
Management did not honor reservation and gave me a substitute that was inferior to what was requested or paid for. They also made me wait 3 hours to resolve the issue while we were at the lobby and very uncomfortable without apologies. I spoke to manager who was not much help. The room given to me was cheap looking and did not look like what I expected from this place which was the most expensive in the area. Overall, a bad experience
Leisure Family
10/10
Exceptional
24 Nov 2024
Glenda
nice and clean
Leisure
10/10
Exceptional
23 Nov 2024
Kattleya

We recently stayed at The Manor in Baguio City, and it was truly an unforgettable experience!

Ambiance: The hotel exudes charm with its timeless architecture and cozy, warm interiors. Surrounded by lush pine trees, the ambiance was relaxing, perfect for a getaway from the city.

Rooms: Our room was spacious, clean, and well-maintained. The bed was incredibly comfortable, and we loved the stunning view of the gardens and the city.

Service: The staff was courteous, attentive, and always ready to assist. From check-in to check-out, everything was handled seamlessly.

Dining: The food at Le Chef was exceptional! The breakfast buffet offered a variety of fresh and delicious options, and the dinner menu was just as delightful.

Amenities: The Manor’s gardens were a highlight of our stay. We also enjoyed the spa and fitness facilities, which added to the relaxing vibe of the place.

Location: Nestled in Camp John Hay, the hotel is conveniently located but still feels tucked away in nature. It’s close to Baguio’s attractions yet peaceful and serene.

Overall, The Manor exceeded our expectations. It’s the perfect place to unwind and experience the beauty of Baguio City. We highly recommend staying here and can’t wait to come back!

Rating: ⭐⭐⭐⭐⭐
Leisure Family
10/10
Exceptional
02 Nov 2024
Diane bel

Family staycation

One of the best stays in Baguio City
Friends_and_family Family
6/10
Pleasant
26 Aug 2024
Mhar
Okay
8/10
Excellent
14 Aug 2024
Alfie
Our booking didnt show on their system right away.but was fixed after a few minites.Otherwise,it’s a great experience
Friends_and_family Family
10/10
Exceptional
31 Jul 2024
Brian
I liked the weather and the atmosphere around it. 🙏
10/10
Exceptional
14 May 2024
Murray
xbdgdrhedrhrhrdh
Leisure Partner
6/10
Pleasant
14 May 2024
JOHN
Property needs AC for rooms it’s uncomfortable without circulating wand fans provided did not have any effect
Family
10/10
Exceptional
03 May 2024
Chris
I liked the excellent service from the staff - especially Jon at the desk - she was very kind and helpful- the porters at the front door were also very good and extremely respectful in helping us to and from our room.
Leisure Partner
6/10
Pleasant
08 Mar 2024
Mathilda
It’s not the same quality as it used to be. The bathroom tiles are so old. Very pathetic that shampoo and hand soap were terribly diluted. The pumps of the dispensers were not working. The drivers’ quarters was designed like a morgue freezer. What happened to you, The Manor?
Friends_and_family Friends
4/10
Poor
13 Feb 2024
Justice Lady
The hotel and its location are great but the rooms are dated. The bathroom fixture also need updating.
Friends_and_family Family
4/10
Poor
21 Jan 2024
Verified traveler
Room needs renovation already, very outdated, even the bathroom tiles and shower leaks… not worth the price
Partner
10/10
Exceptional
28 Dec 2023
LUZ
We really enjoyed our stay at The Manor at Camp John Hay. Staff are respectful and courteous and dressed properly. I just found it noisy because the windows have to be opened as there is no air conditioning. The sound of vehicles outside and the people talking can be heard so loud.
Leisure Friends
6/10
Pleasant
23 Dec 2023
Bryant

Super outdated 4 star hotel

Pros: Spa was great, and the ala carte food from the downstairs restaurant was delicious (but not the buffet).

Come: Definitely not a 4 star hotel. Rooms are outdated, and staff is inconsistent on service. Even check-in was not friendly.
Partner
10/10
Exceptional
21 Dec 2023
Jeremiah
The only thing that I don't like is that there are cockroaches in the restroom. Otherwise, our overall experience was great and we love the holiday theme. Buffet was great as well.
Leisure Family_with_children
10/10
Exceptional
19 Dec 2023
Dona
All the staff are very nice.. the food is good and most of all is safe . I will recommend it to all my friends here in USA.
10/10
Exceptional
18 Dec 2023
Sheila

Great experience

It was a wonderful Christmas experience at the Manor. Service was great from pre-check in, right down to leaving the hotel.
Friends_and_family Family
6/10
Pleasant
18 Dec 2023
Jethro
Surrounding area is tranquil but somewhat undermined by the regular check-out reminders. We had a great view of the pine trees and it felt overall peaceful. But you feel a bit rushed with the regular check-out reminders (letter through door, phone call, and light flickers 5mins before checkout time). We had every intent to check-out on time, so this felt annoying. If the purpose of this was to ensure the next guest was able to check-in immediately, then it doesnt help their case that we had to wait over an hour for our room to get ready when we first arrived.
Leisure Partner
8/10
Excellent
22 Sep 2023
Verified traveler

Great Customer Service

The employees and staff are really great in customer service.
Partner
6/10
Pleasant
14 Sep 2023
Angelo
Most of the staff are friendly and are helpful with getting taxi service. Breakfast is not included and while I did pay for one breakfast buffet pass, the food was limited and the quality was a little lacking. The facilities and rooms need some updating. The shower ran out of water on the last two days of my trip. Housekeeping was efficient
Business_and_leisure Self
10/10
Exceptional
09 Aug 2023
Nick
From the onset of our stay, the attentiveness of the hotel staff made us feel right at home. Not only was the service exemplary, but the culinary delights both in-room and at the hotel restaurants were nothing short of spectacular.

Despite the downpour outside, the ambiance within the hotel made our holiday feel bright and cozy. The design and atmosphere transformed what could have been a gloomy day into an intimate and serene retreat.

A special mention must go to their Lost & Found department. After mistakenly leaving behind my MacBook charger, the team promptly mailed it to my Manila address, saving me from much stress and inconvenience.

All in all, this hotel is not just a place to stay, but an experience in itself. Highly recommended for anyone seeking more than just a room for the night!
Leisure Family
10/10
Exceptional
17 Jun 2023
Rhea
It just needs an aircon in the rooms. Ceiling fan is not enough.
8/10
Excellent
12 Jun 2023
Kristine
Overall The Manor is still a classy and elegant place to stay in. What i didnt like is during the evening there was a wedding and the noise is audible in the room
Until 10PM. I hope hotel doesn’t allow events on the garden due to noise in the rooms. The staff were courteous except for the one in the front desk which took a lot of time during check in because probably she was new. What i did not like also was that i find the “extra person” charge misleading. I thought extra person will not be charged if not using extra bed as what one reservations officer told me (I clarified this day before checking in so i was surprised upon chek in on a different statement). If you use the same bed, extra person will still be charged (in excess of two). Be mindful as breakfast is not yet inculded in the room rate. Overall still a pleasant stay except for some nuisances which could have been avoided. Appreciate the accommodation extended to us .
Leisure Family
4/10
Poor
20 May 2023
Michelle

It was ok

This season weather is not good specially hotels in baguio doesn't have a/c. Also since we left patio open we hear noises from them setting the dinning area as early as 0530am
Friends_and_family Family
10/10
Exceptional
19 Apr 2023
Tomas
The ambiance and the environment
Leisure Family
8/10
Excellent
02 Apr 2023
Douglas
Excellent customer service
Leisure Family
10/10
Exceptional
21 Mar 2023
Jomarie
The buffet breakfast was awesome!
8/10
Excellent
28 Feb 2023
Verified traveler
Very nice stay. Still the most convenient place to stay in. But can improve /change their bed matress. For a one BR suite the at a very high price, the bed seems like a double bed not queen bed, and the bed mattress is already sagging. Very worn out.
Didn’t have extra bed available for exchange.
Friends_and_family Family
4/10
Poor
14 Dec 2022
Minerva
The hotel itself and cleanliness is profoundly excellent. But the service and the stuff are dissapoimting. Two TV and blow dry in our suite are not working. 2 hours delayed for check in. So expensive for the dissapointing service.
Leisure Family
10/10
Exceptional
04 Dec 2022
Estela
This is an institution! The building has so much history. However, we were given a room above the reception and the restaurant. It was very noisy. We had to ask to be transferred to a room at the back which we did the 2nd night. There was a wedding and a golf tournament. When these events happen they should not use these rooms. The music lasted long after 10 pm and stopped around 10:45 pm after I called the front desk but the customers kept carrying on. We had a very bad first night.
Leisure Friends
10/10
Exceptional
03 Oct 2022
Lewis
The staff are extremely well trained and very professional and accommodating.
Business_and_leisure Family
4/10
Poor
11 Sep 2022
Barry
I have stayed there before, but now, for dining purposes, dining for two in a nicer part of the restaurant is virtually impossible, as the hotel is mainly catering for large groups, leaving a romantic evening for two unobtainable.

Neither my wife or I have ever smoked, yet, at 11pm we were rudely awaken, first by phone, and then by a security guard and an engineer wanting to enter our room to fix the smoke alarm, what a farce! What with the dining experience I have decided to never stay there again, my money is best spent where it is welcomed, and treated with some respect.
Leisure Partner
10/10
Exceptional
29 Aug 2022
Ingemar

Excellent

My over all experience at The Manor at Camp John Hay is EXCELLENT! We didn’t have any problem from the bell attendant to the receptionist they are all very accomodating.
Partner
8/10
Excellent
02 May 2022
Marlon

Summer Stay

The Manor is always a good location. It is summer thus we requested for a tower fan. Need some updating on internal lights but the overall experience is always good.
Partner
4/10
Poor
26 Mar 2022
Maria
The hotel is good overall. Services was just okay. No one answers the phone! Really, nobody. I requested via email instead, a high floor close to elevator momths before our reservation. I emailed saying I'm staying with my mom who is 80yo and guess what... they put us on the ground floor, all the way to the end of the hotel on the first level! I paid extra for garden view but end up with a so, so room. Then my mom has to walk that far. Ridiculous.They apologized and said they will try to move us next day. Next day come, the front desk was clueless about our room transfer (meaning it was not noted). We have packed and moved out since we are going out to do sightseeing. When we came back they can't give us our room request. Instead offer us a mountain view (not what I paid for) but on the 2nd floor as we like. Frustrating and disappointing.

Jammica from front desk was polite and courteous and apologetic. We like her. Rod at the Piano Bar was very accommodating and attentive which helped us enjoy the music lounge. Room amenities are so, so. Von at the breakfast buffet needs training. I asked for teaspoon \"and he said yes, ma'am of course\" but it never came. I kept looking at him to see if he's going to give me what I asked for, but he either ignored or forgot. Some staff needs training. They don't do follow up, to see how you are enjoying your meal or if you need anything. You have to try hard to get their attention so you can services (additional food order, or to bill out).
Leisure Family
10/10
Exceptional
15 Dec 2021
Christine

Great place to stay! Excellent!!!

Great stay for family and business travellers. Service and facilities are excellent. A great place to stay during Christmas season because their garden has turned into a Christmas village. There’s movie viewing too for everyone at night. We will definitely come back!
Friends_and_family Family
4/10
Poor
02 Jul 2021
Verified traveler
unfriendly check in staff...
Business Self
8/10
Excellent
25 Mar 2021
Verified traveler
Beautiful view of nature . Good food served.
Hotel staff are available for assistance.
Business_and_leisure Family
10/10
Exceptional
12 Mar 2021
Ma Victoria

Select a room with balcony with garden view.

I got a room with balcony facing the garden. I love their huge garden! The room has No aircon unit. It only has a ceiling fan. When we were there, the weather is cool, so it’s ok for me. The rooms were clean and it was sanitized using a UV light..
Partner
10/10
Exceptional
01 Mar 2021
Verified traveler
Cozy
Business
10/10
Exceptional
26 Feb 2021
Verified traveler
Homey ambiance. Excellent food. Friendly, courteous and very helpful staff. Overall, I had an amazing stay!
Leisure Self
2/10
Poor
08 Jan 2021
Verified traveler
First, they gave the wrong room to us. Eventually, the receptionist put us in a room with two twin beds, which we originally booked—good thing the number of beds was stated in my confirmation email.

Second, they did not clean the room on the second day. Not to mention our room is for two, but they only have one cup, no utensils, and the refrigerator smelled so bad during the first day.

Third, for a 4-star hotel, their table at the balcony was so dirty. The lock of the door is not working, which made me so uncomfortable during my sleep. I feel not secure!

Lastly, during the check out. The attendant assisting the people checking out doesn’t want to hold the keycard, considering she was wearing gloves! But the guy at the reception hold it - it doesn't make any sense!

I used to love this hotel. It was known for a luxurious experience, but now it is a total disaster!
Friends_and_family Friends
10/10
Exceptional
12 Oct 2020
Norita
Overall it was a very comfortable stay. The staff of the hotel did everything they could so it would be a relaxing stay despite the current situation. It was not my first time staying in the Manor but would definitely go back.
Business
8/10
Excellent
09 Mar 2020
ALEJANDRO
The property was very nice in terms of ambiance and location. However, we were not attended to promptly during check-in (very late despite numerous follow ups). Likewise, the restaurant (Le Chef), though the breakfast buffet was really good, had odd rules such as not being able to serve \"Snack\" menu during lunch time which actually makes the dining experience horrible for the guest. This shouldn't be the case as the kitchen surely is just one for both snacks and lunch. It's just an absurd rule for us. The only other comment in terms of room is that the doors keep banging, and people walking down the halls can be heard audibly. Otherwise, staff were attentive and the place was really relaxing. There were a lot of outdoor activities to do.
Leisure Family_with_children
2/10
Poor
06 Mar 2020
James
The mirrors are all streaky, hallway in particular our room 332, across, staff room are just plain noisy, I did request for a quiet room, no face towels, room is just plain old. Overall, dissappointing.
Leisure Partner
10/10
Exceptional
14 Feb 2020
Jun
Cleanliness and the friendliness of the staff. The environment is so cozy
Leisure Family
8/10
Excellent
16 Jan 2020
Verified traveler
Staff at the le chef not accommodating and friendly
Business Friends
8/10
Excellent
31 Dec 2019
Verified traveler
It was really beautiful, i just hope the bathrooms were updated. They’re a little old.
Leisure Family
8/10
Excellent
26 Nov 2019
Raymond

A great place to stay

Everything was fantastic. The only problem was the hotel restaurant was unable to accommodate all its guests for breakfast, so we had to go back to our room and order room service.

Not the room, the view, the hotel Christmas decorations, and the friendly and helpful staff were 5 stars
Partner
10/10
Exceptional
09 Nov 2019
Verified traveler
Everything about the hotel was quality - rooms, restaurant, lobby, service.
Business
10/10
Exceptional
05 Nov 2019
V
Very unique rustic updated facility located in beautiful mountain forest in the middle of city. Great history behind the hotel and restaurant is 4/5 star in food and service.
Business Self
8/10
Excellent
07 Oct 2019
edna
nice view and location. The staff are friendly but I think they have to improve their system on the front desk area. People does not know how to fall in line, maybe they can put something in the middle where people can fall in line and wait their turn to be called.
Also the front desk people are too slow processing check in and checking out.
Leisure Family
10/10
Exceptional
03 Oct 2019
Mike
The ambiance and the garden
Friends_and_family Family
8/10
Excellent
30 Sep 2019
Arleen
Rm 218, near emergency door(too noisy) from check in time to 1am. Fixed the issue after reported to receiving desk officer. Crew are not aware to respect the guest.

2/10
Poor
03 Sep 2019
Verified traveler
Old musty rooms. Old bathrooms. Insects in room. Cause windows are left open.

Staff are great. Hotel just needs updating.
Leisure Family_with_children
8/10
Excellent
30 Jul 2019
Verified traveler
Would have rated excellent but for the foul smell coming from the Sewage Treatment Plant.
Leisure Family
10/10
Exceptional
29 Jul 2019
Camille
Staff were very accommodating. Had a great stay and would definitely come back.
Leisure Partner
6/10
Pleasant
23 Jun 2019
Verified traveler
The stay was fine except for the waiting period for check in. We had to wait until evening to move in as there was still a guest on late check out.
Business_and_leisure Family_with_children
10/10
Exceptional
11 Jun 2019
Verified traveler

A great place to spend a weekend in Baguio

Fantastic hotel for Baguio. Great dining options. Staff service was a little slow and the checkout process took forever. Other than that, highly recommend.
Family
8/10
Excellent
05 Jun 2019
Verified traveler
Hotel staff and guards are friendly and accommodating, facilities are good, and food is great.
Leisure Family
8/10
Excellent
23 May 2019
Verified traveler
Normal wear and tear in the bathroom, cabinet under the sink was broken, was charge for chopsticks coming from states thats free. Other than that it was a good stay
Leisure Partner
10/10
Exceptional
07 May 2019
Verified traveler
The mountain surrounding the area. Smell fresh . Food is great. Staff caring
Leisure Family
10/10
Exceptional
14 Apr 2019
Verified traveler
Location and temp
Leisure Family
8/10
Excellent
07 Apr 2019
Brenda

The Manor Never Disappoints

Our third time to stay here and it's always good. It's a bit pricey but I guess we were paying for the incredible views and overall ambience. Staff is always helpful and pleasant. Breakfast is always a treat as well. We noticed that the first two times we were served moringa tea, it was served in real cups, this time they were served in flimsy paper cups. :-) No big deal, just an observation. Also, there was a nice welcome \"cookie\" last time we were there, but not this time. Downgrading? I hope not. It's actually those little touches that can make a difference. Overall, The Manor did not disappoint.
Family
10/10
Exceptional
20 Mar 2019
Verified traveler
Great place to stay in Baguio! Beautiful grounds, modern bathroom with complete toiletries.
Leisure Family
10/10
Exceptional
17 Mar 2019
Gsel
We enjoyed their buffet! ❤️
Leisure Family_with_children
8/10
Excellent
17 Mar 2019
Verified traveler
Clean fresh air
Mother Nature environment
Friendly and courteous staff
Excellent food
Friends_and_family Family
8/10
Excellent
23 Feb 2019
Verified traveler
Food,services, piano bar are spectacular!
Excellent food.(Breakfast and Dinner)
Beautiful surroundings but far away from the center of the town!
Should have assigned taxi nearby so we should not wait if we need one!
6/10
Pleasant
21 Feb 2019
Juergen
The staff was amazing and wonderful.
Unfortunately the shower water was much too cold.
Partner
6/10
Pleasant
14 Feb 2019
Mikhail

Almost there but no cigar

Almost felt satisfied with the bite but on my 2nd day, the breakfast selection was a disappointment; few selection and dishes does not with the price.
Check out time, the hotel wants all the key cards and if they are not surrendered, they will charge us. My 1st experience where a hotel will charge for unreturned key card.
Family
8/10
Excellent
11 Feb 2019
Verified traveler

Will visit again!

Good & relaxing stay. Peaceful ambiance
Partner
6/10
Pleasant
10 Feb 2019
Verified traveler
I did enjoy my stay but some of the staff are not that well trained. Though they try to be helpful sometimes I think their not quick or been properly trained. For instance, I ordered room service and the hotel staff initially said that I can’t charge it to the room but have to pay in cash or credit card. Also the internet connection which is now considered to be mandatory is not reliable. Also the toilet cubicle for men is too small in the hotel restaurant. To sit properly your feet would extend beyond the cubicle door. Having said that, the room was large though the tv screen could be bigger. The food was also good specially the beef tapa!
Leisure Family
10/10
Exceptional
10 Jan 2019
Robert

Suite Iconic Stay

Enjoyed my nights stay here in one of the suite room to the rear of property in this iconic building .I strayed at John Hay Camp a total of 4 nights but only one at the Manor because of their availability. Check in was great, had to wait for the 2pm check in time before the room was available,but it was worth waiting for.Was offered a hot drink marshmallows and jellybeans by the lovely Kimberly while waiting who also chatted with us on and off to help the 2 hours pass.Loved the suite and walking in the grounds. Not crazy on the restaurant, staff not too friendly and stand offish . Food disappointing , had the chicken curry, bland. My friend, a filipino ,had a filipino dish who also thought it was nothing special.But apart from that all good, staff attentive, and check out good, nearly got caught out, did not realise check out time was 11am. Speedy and efficient check out check out from Miguel.
Friends
4/10
Poor
26 Dec 2018
Verified traveler
My own check-in process was disappointing and humiliating to me. Also , request for some room service was not accomplished. Management and staff are slacking on maintenance and cleanliness. My family and other family members were here more than a couple of times before andnot only for a couple of nights but weeks at a time. It was great then that is why I was surprised to what has happened to me this time. I will be looking for other hotels in my next trip..
10/10
Exceptional
26 Dec 2018
Rogilyn

Awesome The Manor Hotel at CJH Baguio City

It was a family tradition to spend the holiday season here at The Manor for 4 consecutive years and the feeling is still awesome and great. We believe that this hotel is still the best in Baguio City.
Family

Location & surroundings

The Manor at Camp John Hay
Ordonio Drive, Baguio, Philippines

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The Manor at Camp John Hay

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