Quality Inn Suites El Cajon San Diego East

10/10

Exceptional

20 Mar 2026

John

Quality inn was having construction so the sister hotel across the parking lot was excellent

2/10

Poor

15 Mar 2026

Raul

Las fotos no son ni siquiera paresidas una de las camas de la habitación estaba sucia.

2/10

Poor

28 Feb 2026

Natacha

Horrible Site Unsafe for woman. Disgusting

Friends

2/10

Poor

18 Jan 2026

Nuha

The room was not good. I saw a cockroach in the room. I had booked for two days, but I canceled the second day and left the room at night because I couldn't stay there. I rented another room in a

Business_and_leisure Family_with_children

4/10

Poor

04 Jan 2026

David

Upon initial entry into the hotel room we noticed cockroaches running on the floor so we quickly requested a different room which we were provided. Room was so close to the freeway that noise was unsettling. We had a two night reservation but after arising the first morning and having no hot water we decided to move out (hotel reception admitted to having a water problem and apologized with kindness and courtesy so I give two stars instead of one). We asked for a refund for the unused second day of the reservation which was granted.

Leisure Family

2/10

Poor

22 Dec 2025

alicia maria

The place was not inevitable. The bed was sunken in the middle, no doors on the closets, the furniture and appliances were out dated and mixed match, the floor in the room was unsettling, there was dog poop in front as you walk out the room, seedy people sitting in their cars/ walking around, the lightning was low. Expedia needs to send a person out to these different hotels to look at these properties before putting them on their sight. Also, when I went to check in the payment didn't go through even though I brought my flight, vehicle, and stay in a bundle. Going back and forth with an Expedia representative via telephone calls.

Family

10/10

Exceptional

15 Dec 2025

Ruth

Thank You!

Family

2/10

Poor

13 Dec 2025

Melisa

We originally planned to stay two nights we didn't stay a full night there was roaches the AC did not work properly the windows since the AC didn't work we tried to open them they do not open it was a miserable stay. My advice as a season Traveler do not stay here save your money go someplace else. This hotel does not meet standards to the brand name.

Business Family

2/10

Poor

16 Nov 2025

Antonio

The room had no working tv and it is very noisy.

Business_and_leisure Partner

6/10

Pleasant

04 Nov 2025

Jesus

Cockroaches and the AC didn't work hardly at all the room was really hit

2/10

Poor

30 Oct 2025

Hugo

Hotel rooms need updating.too many people hanging around parking lots.Maintenance is lacking when I complained about door lock dead bolt doesn’t work ,door can be pushed open.

2/10

Poor

19 Oct 2025

Cesar

“This room is unsafe and not as advertised — cracked bathroom door, sharp edges in the tub, and a roaches, slippery shower tub and cracked, broken entry doo. False advertising and unsafe conditions. Stay away from this place.

Leisure Family

2/10

Poor

18 Oct 2025

Steven

Found a cockroach with in 5 min in the room.

10/10

Exceptional

04 Oct 2025

Jesus

Everything was walking distance and easily accessible, the freeway was a bit noisy only because they were working on it during the days I stayed here.

Leisure Family

2/10

Poor

16 Sep 2025

Jamie

This hotel is the filthiest rooms I ever saw in my life. I cannot believe they are allowed to even rent these rooms out. I refused to stay! They showed me another room same thing. They need to be reported to the health department. Thank goodness the Clarion hotel was right there and stayed there for a higher price. Staff was great. But unable to stay there. Disgusting!!!

Business Family

2/10

Poor

25 Aug 2025

Francheska

The balcony door didn't shut right you could fit a whole hand under the front door and the topp we had to roll towels to close it up the toilet didn't flush right you had to jiggle the handle the floor was so dirty my new white socks turned black from walking in the room with no shoes.people clearly on drugs hanging out front. None of the outlets worked except one in the bathroom. Will never return

Leisure Family

6/10

Pleasant

17 Aug 2025

Daniel

Staff was great. Rooms are hot and the air barely keeps up. The floors even stayed hot (first floor). Places the flooring was lifting. The bed was good. Rooms need some work. The only view is the freeway. I just needed a place to crash while visiting. It was fine for that.

Leisure

4/10

Poor

16 Aug 2025

roni

Very dirty and drywall damage in bathroom. I’m not going there anymore.

Partner

2/10

Poor

08 Aug 2025

James

Should have a rating of a half a star. Filthy

The outside was filthy. A person was changing his oil. Inside... Holes in the wall. Concave mattress. Filthy sheets (slept in clothes) A severely chipped shower / bathtub. Broken front door looks like someone kicked it in. The fire alarm was stolen, the share room door wouldn't close or lock and much much more. (see photos)
Also, this was the best after changing rooms three times.

Business

2/10

Poor

23 Jul 2025

Roberto

Everything is old

Business Self

8/10

Excellent

19 Jul 2025

Diana

Had to be moved from rooms twice because of broken locks on doors. And it was only my daughter and me . Ashley the front desk clerk was very helpful in moving me to a different room

Leisure Family_with_children

6/10

Pleasant

18 Jul 2025

Cristal

It was really outdated, it gave run down vibes. there is a gas station right across the parking lot, a Starbucks and Denny's right across the street which was convenient. The freeway was right behind the hotel.

Leisure Family_with_children

4/10

Poor

14 Jul 2025

Samoa

Shower head needs replacement
TV not used all weekend due to remote not functioning well
Entrance door very difficult, at times, to open

Leisure

4/10

Poor

11 Jul 2025

rmadriz**

Poorly breakfast, place not very clean

Leisure Family

2/10

Poor

06 Jul 2025

Martha

Didn't like anything the tub was really nasty, and the mattress was all stained idk what could had happened there.. I had to stay because I already had the reservation.

Leisure Family_with_children

2/10

Poor

06 Jul 2025

Joshua

We didn’t like anything about this property. One of the staff ladies, the older one was great. But everything else was terrible.

Leisure Pet

2/10

Poor

02 Jul 2025

Corinne

Absolutely not recommended

The floor in the room was filthy, we were unable to locate the light switch, there was a dumpster with a mattress sticking out of the dumpster and other discarded furniture placed outside of the dumpster near the pool. There were questionable characters casing the parking lot that made us feel unsafe. I would never recommend this facility to anyone. We did not stay and the hotel agreed to refund 2 out of the 3 nights we had reserved. The refund process was laborious and slow. (Wish we had taken pictures)

Friends_and_family Family

2/10

Poor

22 Jun 2025

Tamara

This is a dirty motel with dirty rooms and dirty floors and hard mattresses and very unfriendly staff

Leisure Pet

2/10

Poor

22 Jun 2025

Robert

This property is run down, sketchy people hanging around the parking lot next to a gas station and a freeway on ramp next it is very noisy. There’s a Clarion hotel on the same property and I had a check in there because the owner owns both properties. You can tell the owner neglects the property and just take the cash from the renters. I had a scalding hot shower that would only be hot or hotter and it burned my foot. I complained to the front desk, but they couldn’t do anything about it. I do not recommend anybody staying there as there are better other options nearby. I would never come back to this property.

6/10

Pleasant

17 Jun 2025

christopher

Room was clean, AC and bed were perfect. Condition of room was pretty bad. No secondary working lock on my door. Several holes in the wall, ceiling need to be in. Walls need to be repainted. Bathroom sink has massive cracks. Bathtub needs restoration, even know it was clean it looked dirty

Friends_and_family Friends

10/10

Exceptional

14 Jun 2025

Jane

The outside of this property is in desperate need of an update. I was really nervous until I opened my door. Beautiful new flooring, brand new mattress and counters. Large spacious room.
You have to check in at Clarion Pointe which is on other side of parking lot. Breakfast is served at Clarion Pointe as well. Staff is incredible and kind.

Leisure Partner

2/10

Poor

26 May 2025

Sandra

Avoid this hotel

Conditions are really bad! Do not stay here. The shower didn’t even work and have running water. You have to even check in at different hotel because lobby was closed. The pictures of hotel are not accurate either. Dirty shower.

Partner

2/10

Poor

18 May 2025

SUZETTE

Do not recommend for family stay

Initial thoughts were there are no windows, the room was super hot, the sliding door to the back of building was unlocked which felt unsafe. My daughter went to use the restroom and lost it when she saw a couple roaches in the tub.

Friends_and_family Family

4/10

Poor

18 May 2025

Destyni

There’s definitely roaches, seen multiple in my room but they were squished. The breakfast is literally like waffles, toast, bagels cereal. Nothing crazy. The staff is super helpful though so that was a plus. Probably won’t stay here again

Leisure Pet

10/10

Exceptional

05 May 2025

Cheryl

Sheri at the front desk was very nice and helpful

Leisure Self

2/10

Poor

28 Mar 2025

SCOTT

Not clean, lots of roaches

Booked a lot of rooms for our 14 employees who are working in that area. The convenience of having a kitchen seemed perfect since they were staying all week. The next day I got calls from them saying the rooms had roaches everywhere! On the beds in the kitchens & bathroom. They requested I find a different hotel to stay the following weeks.

Business

2/10

Poor

27 Mar 2025

Stephen

This hotel was so unsanitary I had to leave and book a room at a different hotel.

Business

4/10

Poor

04 Mar 2025

Verified traveler

The room was very dirty and the curtains didn't cover the window completely. The bathroom window wouldn't close.

Friends_and_family Family

4/10

Poor

28 Feb 2025

kassy

Maybe the breakfast was ok. Everything else was horrible. Worst place i ever stayed.

Business Family

6/10

Pleasant

17 Feb 2025

Maria

The staff were helpful, friendly and responsive. Breakfast nook was overseen by a staff person throughout the morning; continental style with mini muffins, bagels, English muffins, toast, butter, ream cheese and peanut butter available, two deep waffle irons for nice make-your-own, yogurt, apples, cereal and fresh coffee. Rooms were clean and the bed was very comfortable. Sadly the facility itself is worn; there were cracks in the bathroom tile and walls, we had two lamps whose light bulbs wore out. But we felt reasonably comfortable. I hope they can make some repairs as it would elevate the place a bit. My one other suggestion would be to provide hard boiled eggs to the breakfast menu to add a protein option.

Leisure Partner

6/10

Pleasant

15 Feb 2025

Dimpal

I didn’t like the location, it was too loud, and the breakfast was not worth it.

Leisure Self

2/10

Poor

06 Feb 2025

Angel

Expedia should not have hotel in the list I checked in the room was unsafe earlier they sprayed for cockroaches the smell was horrible I had as moved to a different room I open bathroom door cockroaches everywhere I rate this hotel 0 stars should get my money back

4/10

Poor

06 Feb 2025

Vicki

The handicapped room we were assigned was clean and the bed was comfortable; however, the bathroom was a misdesign. The shower and toilet were in the same room. The shower had one cloth curtain. The water flowed under it and onto the floor around the toilet. I built a towel wall. Later, the manager apologized and built another towel wall for fear my elderly aunt (87) might slip and fall. The towels were clean, but stained. The kitchen was useless because it had no utensils, pans or plates. The breakfast was adequate and the staff was friendly. They also accommodated our staying later than 9:00 AM. This was nice, but way too early to close for breakfast. The door handle to my room was upside down. You raised up on the latch; rather than pushed down on it. Expedia rated this hotel far too high.

Leisure Family

2/10

Poor

15 Jan 2025

alaa

“This hotel was a terrible experience. It was dirty, lacked basic cleanliness, and felt completely unsafe. I couldn’t relax or feel comfortable during my stay. Definitely wouldn’t recommend it to anyone.”

10/10

Exceptional

04 Jan 2025

Mary Esther

Office staff were great

Business_and_leisure Family

10/10

Exceptional

28 Dec 2024

Mary Esther

Office staff are great. Very helpful and really seem to want to help however they can

Business_and_leisure Pet

10/10

Exceptional

28 Dec 2024

Mary Esther

Office staff ar

Business_and_leisure Pet

4/10

Poor

23 Dec 2024

Shanna

Too expensive for what we got.

I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.

Business

2/10

Poor

10 Dec 2024

Verified traveler

Decent people don’t stay here

My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.

Friends_and_family Family

2/10

Poor

10 Dec 2024

christy

Vagrants at the entrance. Trash strewn about. Didnt feel safe to enter the hotel. 4 phone calls went unanswered

Leisure Family_with_children

4/10

Poor

29 Nov 2024

Ivan

Room appeared tidy. Walking barefoot on the floor left us with black feet. Coffee pot leaked. Oven door had no/broken exterior glass panel. Adult I was with burned their self on oven door as it sprang shut. The kids started counting cockroaches after the 4th one, stopped after reaching dozen. Did not stay second night to avoid bringing cockroaches home. Stay was non refundable so lost needed $100 due to early checkout. Will not stay at any hotel of this brand again.

Leisure Family_with_children

2/10

Poor

22 Nov 2024

Daniel

It's a halfway house for homeless, pretty scary activities going on, bad neighborhood. I was supposed to stay 3 nights, but checked out after the 1st night. Never using Expedia again, you obviously don't vet your properties.

Business Partner

2/10

Poor

06 Nov 2024

Theresa

I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying.
*Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.

Business_and_leisure Self

2/10

Poor

18 Oct 2024

CARLOS

Noisy due to people fighting / yelling in the room next door.
Noisy because it is very close to a highway
Bathtub looks very dirty
Super bad smelly

Leisure Partner

2/10

Poor

18 Oct 2024

Blanca

The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.

Friends_and_family Family

2/10

Poor

18 Oct 2024

Jorge

Had to move to 3 times to get a room that was somewhat decent. lights didn't work, roaches, dead bolt did not work, door had gaps you could see outside and staff said they would take care of it but in the evening the staff said they had no record of needing to move rooms and that their staff didn't inform them. They made it my fault they don't communicate among them selves. Id like my money back

Leisure Family

2/10

Poor

06 Oct 2024

Chanpreet

REFUND NEEDED by October 11th

I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad.
I had to spend two times more dollars for alternate accommodation management again this
Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Faviola

Not a Hotel is an apartment complex-blood on walls

This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Janaliss V.

I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again

Leisure Family_with_children

4/10

Poor

24 Sep 2024

Arianne

They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.

Leisure Family

10/10

Exceptional

24 Sep 2024

David Murray

Great place to stay

Leisure Family

4/10

Poor

15 Sep 2024

Samir

Very old furniture and dirty!

6/10

Pleasant

15 Sep 2024

Nicole

The room was not clean at all.

Friends_and_family Family

10/10

Exceptional

13 Sep 2024

suzanne

the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!

Friends_and_family Family

6/10

Pleasant

08 Sep 2024

Elease

Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.

Friends_and_family Family

6/10

Pleasant

07 Sep 2024

Alma Lidia

I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed

Leisure Family

2/10

Poor

05 Sep 2024

chris

I was “upgraded” into a kitchenette that hadn’t seen a good floor cleaning in a long time, judging by the multiple gouges, scuff marks and splotches (origin unknowable) across the entire floor. Th AC unit blew right into heavy drapes and a lighter weight curtain which one was forced to tie back in order for the AC to function.
Wait! I’m not done: the shower was supposed to be handicap accessible but whoever designed it should have his/her license revoked because:
- once the water was turned on the entire room flooded making it extremely hazardous to move even a step
- the water controls are located behind a ( supposedly handicapped) person who could be seated in a secured bench in the shower, making it impossible to adjust temperature without standing up and turning around (see flooding above)
- the non-skid bath mat would’ve been great for a five-year-old but isn’t suitable for an adult, disabled or not
- the flooding included the toilet area (same room)
- a solution to the hazardous flooding was to make floor mats out of the bath towels supplied, which soaked up a lot of water - then it was safe to cross the room to a dry area (the above-described pock-marked flooring).
Yes, ants and other interesting little creatures appeared to feel at home. One could only wonder what others went unseen. The kitchenette had a full-size range/oven, 12 cu. ft. refrigerator, sink AND a microwave large enough for a turkey 50 yrs ago. Not now. Gut it.
-

Business Self

4/10

Poor

01 Sep 2024

Maritza

Hotel is in poor condition - the breakfast was terrible. The staff however was super friendly and helpful though.

Leisure Family

2/10

Poor

30 Aug 2024

Verified traveler

Roaches

KILLED 8 ROACHES IN 3 HOURS NO OPTION TO CHANGE HOTELS AND WOKE UP TO 15 OTHERS UNDER SINK CABINET AND TABLES THEY DID OFFER ANOTHER ROOM BUT DIDNT FIT ALL OF US Not sanitary hurried out asap in morning 😉 my kids are creepeed out

Friends_and_family Family

2/10

Poor

30 Aug 2024

Alejandra

They were lots of cockroaches running around when you turn off the light

Business_and_leisure Family

2/10

Poor

27 Aug 2024

Sukhi

They had very dirty beds, and bugs were everywhere including the beds, and the rooms had a really bad smell.

Leisure Family_with_children

2/10

Poor

26 Aug 2024

David

We reserved a suite that sleeps six with a kitchenette. We were given a room that slept 4. I went down to complain we were given a new room where the couch bed was broken and the kitchen had roaches. Every staff member I spoke with reeked of marijuana. When I asked to speak to a manager I was told there was no manager on site but maybe we would get a discount. The freeway runs directly behind the unit making it a very noisy night very little sleep. The pool was shut down for \"maintenance\". Overall this was the worst place I've ever stayed with little to no customer service. I would never stay here again.

10/10

Exceptional

26 Aug 2024

Cecilia

The room was nice and big.

Leisure Family_with_children

2/10

Poor

18 Aug 2024

Richard

When we arrived at 5:00pm the office was closed I had to walk across parking lot to sister hotel Clarion to check in I requested 2 beds they tried to give me one when we got in room staff told me it was odor from freshly painted which I think was untrue I think the smell from from exterminator because later in evening the roaches came out in groups rather disgusting! Never again with UNquality inns and suites and probably not Clarion

Leisure Family

2/10

Poor

12 Aug 2024

????

Bugs everywhere

2/10

Poor

12 Aug 2024

Danelia

The rooms are low quality. It was bug infested and lots of damage. They collected a deposit so I took lots of pictures of the room to make sure they don’t try to keep it. The beds are hard as rocks. They put a sheet and thin blanket and another sheet. The bedding had holes in it. I wish I could upload pictures. Do not recommend staying here.

Family

10/10

Exceptional

11 Aug 2024

Tina

Close too all

Leisure Family

2/10

Poor

11 Aug 2024

Jorge

Worse place ever stayed at.

Worst hotel I have ever stayed at apart from the lady in the front which was very nice and considerate hotel had roaches and dirty sheets, you couldn’t pay me to stay here again.

Friends_and_family Family

4/10

Poor

10 Aug 2024

Michael

Under renovation so paint smell, no blackout drapes, hairdryer, etc. worst breakfast we’ve experienced. On the other hand the staff is very nice and trying to cope with all this.

Partner

10/10

Exceptional

09 Aug 2024

Michael

Nice stay clean and quiet!

6/10

Pleasant

08 Aug 2024

Joni

We enjoyed our stay. Everything listed by previous travelers we're true. But for us, it just a place to rest.

Leisure Family_with_children

2/10

Poor

04 Aug 2024

Vanessa

The room smelled as if they had just sprayed for bugs just before we walked in. It gave me a headache. the TV did not work. The fridge did not work. The beds were extremely uncomfortable. The pool was not available for use.

Business_and_leisure Family_with_children

8/10

Excellent

02 Aug 2024

cynthia

Clean and updated and free breakfast

2/10

Poor

02 Aug 2024

Patricia

Way to costly for the conditions. Old. Stained shower.No closet door. Two properties, one office due to understaffing. First room was upstairs. Very hot, didn't want to have to carry everything multiple trips up and down the stairs. Second room, after unpacking, discovered that the door wouldn't lock. They couldn't fix it, so we had to take the upstairs room. Repack, unpack again, climbing the stairs. Ended up late to meet family. Seemed like people were living there long term.

Leisure Partner

2/10

Poor

31 Jul 2024

Jmin

First thing we saw after we checked in was a cockroaches near trash can by our room. I would have changed it to different hotel but it was late and my kids were tired

Leisure Family

2/10

Poor

31 Jul 2024

Ahmad

Terrible service. The lady that was supposed to be there to help with breakfast was on her phone the entire time, I wanted to film her and attach it but I disregarded issues. Many people like us were asking for the basic necessities of breakfast like milk or coffee or even syrup. All she had to say was she can bring them tomorrow (there is a supermarket next door to the motel less than 20 yards away). Instead of sitting on her phone she could've done her job and came back with everything we all needed in less than 5 minutes. Due to this, many people chucked there breakfast in the trash because of the service. Also, the jacuzzi was disgustingly green and uncleaned. The whole motel in general is terrible. And I do not recommend.

Leisure Family_with_children

2/10

Poor

29 Jul 2024

Jerry

This property doesn't even meet satisfactory. Change rooms twice. 1st room TV didn't work, 2nd room hot water didn't work. Bathtubs in all 3 rooms the bathtub glaze was peeling. Staff told me when the remodeled they may have installed the shower faucet incorrectly. This place was looks like it was remodeled in the 70's. Wall air conditioner looked like mold was in the vent. expedia should go to the properties before they these kinds of places to be added to the site. I've been in many quality inns, but this was as bad a drug infested motel six. Breakfast was available, but the coffee was awful and the had very little to choose from. Only 2 apples at 6:30am and they weren't even edible. Never book a room here. Staff wasn't very pleasant and had knowledge of all the issues. The pictures on expedia where from the Clarion hotel across the way where you have to check in. when I showed the staff members the pictures, they said oh well that's the kitchen suite and rooms from clarion. What??? This should place should not be allowed on this site.

Business Partner

2/10

Poor

29 Jul 2024

Eric

DO NOT STAY HERE!!!

Horrible hotel. First room wreaked of mildew and cigarette smoke. When I went to the desk, they only told me they wouldn’t charge me the smoke fee. I had to ask for another room. The 2nd room smelled better, but the walls were stained, the tub was peeling, and I had no hot water. Horrible horrible horrible hotel.

Self

2/10

Poor

28 Jul 2024

Jeanette

For the price I paid they are so lucky I was desperate and stayed. The room smelled like wet wood. They have roaches and I had to ask for new sheets because the pull out couch had used one on there. The towels smelled dingy, which makes me think they don’t use Clorox to wash them. Never again.

2/10

Poor

28 Jul 2024

Dayana

This place was super dirty . Restroom was in poor conditions and looked as it hadn’t been cleaned in months and cockroaches were seen . Wish we could insert photos in review . Area also seemed unsafe as it reeked of weed and smoke .

Leisure Family_with_children

2/10

Poor

25 Jul 2024

Margarita

We checked in & went to the room within 3 minutes we found 3 cockroaches alive. The bathtub was peeling from the paint they used to cover porcelain chipping. It had a bad smell.

Leisure

2/10

Poor

25 Jul 2024

Verified traveler

Worst in my life ever !

One of the worst place to stay. Had bugs including cockroaches at the room. The bathroom was pathetic. No telephones to call the hotel desk. Overall it was the worst experience ever I had.

Friends_and_family Family

2/10

Poor

22 Jul 2024

Jackson

Dirty and gross everywhere. Bugs on the walls and stains on the bed sheets. Felt very unsafe and wouldn’t stay again.

Partner

2/10

Poor

22 Jul 2024

Audelia

Not good to stay in full of bed bugs and roaches. Not clean at all…

Friends_and_family Family

2/10

Poor

20 Jul 2024

Suzana

Systems were down and they weren't able to check me in until after 1:30 a.m. (even with reservations). The next morning we woke up to cockroaches roaming our room. We made the decision to check out early and refused to stay a minute longer.

Business_and_leisure Family

10/10

Exceptional

20 Jul 2024

Muya

what’s good like it? 😁😁

Family

2/10

Poor

15 Jul 2024

Darlene

Infested with Roaches!!!!

This is the worse place I have ever stayed at. My fault for not looking at reviews first!! We walk in the room and at first we thought it was great because it was so huge but then we turn on lights and we see a bunch of roaches hurrying away from the light!! The place was so run down. One bed was so uncomfortable, its like it was broken or something because it just sunk in the middle. The staff was pleasant but it doesnt make up for how disgusting the room was. We were told the next day that it is a voucher hotel...meaning homeless get to live there long term. Explains the roaches!! That should definitely be something hotels have to advertise so we know! I will obviously never stay there again.

Friends_and_family Family

4/10

Poor

15 Jul 2024

Maria

There were roaches in the bathroom. The water pressure was a drip on the faucet sink. The pull out sofa was broken. Never going here again.

Leisure Family_with_children

2/10

Poor

14 Jul 2024

Gerardo

This room was not worth $250 a night what a waste of money will never go here again. Super dirty and the surrounding area was shady.