Name: Quality Inn Suites El Cajon San Diego East
Address: 650 N Mollison Ave, El Cajon, 92021, US

2/10

Poor

02 Aug 2026

JUAN

I stayed here Aug 1, 2026. Bathroom tub super old and chipping. There were roaches in cabinets and once i saw them had to leave as i had my family with me. Front desk applogized and said would get refund but once i came down to ask for refund rather than process it told me i had to go thru expedia which of course was another process. Stay away!!

2/10

Poor

02 Aug 2026

Edward

The jacuzzi was broken, the door was broken, our key card didn’t work, and the main office was closed. We had to go to another office across the property just to get assistance. The only decent things about our stay were the strong water pressure in the shower and the AC.

2/10

Poor

02 Aug 2026

BEATRIZE

The room was really deteriorated. Specially the bath tub.
There were roaches in the restroom!!!!

2/10

Poor

27 Jul 2026

Grace

Cockroaches!!!!!!! Paint peeling in the bathtub, faucet broken, disgusting floors, bed sinks into metal, took 40 minutes to get the tv reset to work, hot tub out of order, terrible breakfast, sheets for “blankets”, strange scratch marks ground into the floor, door wouldn’t shut- took 3 people slamming into the door to shut it. Awful awful experience!

6/10

Pleasant

25 Jul 2026

Hector

Its was okay. Was nervous to go number 2 the water was slow to go down.

4/10

Poor

24 Jul 2026

Julio

It is a dirty glorified motel.

10/10

Exceptional

14 Jul 2026

Melissa

Great

2/10

Poor

08 Jul 2026

Lavleen

Not clean, found roaches and earwigs. Could not sleep properly for two nights because the TV was loud in the adjacent room for the entire night. Contacted front desk multiple times but no resolution, Room did not have table and chairs as shown in photos. Waffle maker was out of service. In nutshell it was horrible stay with family.

2/10

Poor

06 Jul 2026

Mayra

I don’t recommend the room were not clean the smell of cigarettes on sheets the tub definitely not in good condition cockroaches and dog hair on bed

Friends_and_family Family

2/10

Poor

05 Jul 2026

Maya

Dirty room with roaches. Shower had a million coats of paint which made it sticky. Tub and toilet had years of stains. Random door that leads to another room that you can't lock. Front door gets jammed so you have to body slam it to get into your room. Sliding door that leads to open grass with overgrown weeds where you have access to other people's doors. The wifi didn't work and I had to use my phone's Hotspot to watch the TV. The only thing that worked properly was the A/C and the bed was comfortable. Pet friendly. Staff was great and very helpful.

10/10

Exceptional

02 Jul 2026

Howard

Good pool.Good Breakfast.

Self

2/10

Poor

01 Jul 2026

cassius

It was a cockroach to my room, and it was a old toenail in the room

Partner

6/10

Pleasant

30 Jun 2026

Daniela

Como última opción

Partner

4/10

Poor

28 Jun 2026

Clifford

The desk staff was friendly, the manager not so much. The bed smelled of pot smoke and the manager seemed amused by that and unconcerned and said they had no pillows that we could exchange our stinky ones for. The building itself is in very bad shape. So, unpleasant but it kept us off the streets. It was nice to check out and drive away.

6/10

Pleasant

25 Jun 2026

William

Unfortunately I have them rated
lower than usual due to the room
conditions-Cockroach’s .
They need to renovate seriously.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

David

ac was good, breakfast was a little packed but the room was pretty clean

Partner

2/10

Poor

22 Jun 2026

Camilo

Very dirty, bugs everywhere, bed sheets stained, bathtub dirty and painted over. No breakfast like it said.

Family_with_children

4/10

Poor

20 Jun 2026

Paparao

Not up to the expectations. The tubs are bad. Overall not very clean

Family_with_children

2/10

Poor

09 Jun 2026

Erick

😞

Business

10/10

Exceptional

05 Jun 2026

Derek

The rooms are clean and well maintained. It also has a balcony, which is awesome. Some of the rooms do have flaws so check the room before checking in. The staff is pretty friendly and good customer service. Good vibes here.

Partner

2/10

Poor

01 Jun 2026

Jessica

Roaches EVERYWHERE, slimey walls, mold, broken door handles, AC doesn't work, beds are broken and swallow you like a taco, heavy urine smell, can't see TVs while laying in the beds, NO couches. Rooms look NOTHING like the photos. Staff is friendly and all BUT the fact they even give you room keys to these flop house rooms without so much as a warning, is insane. I wouldn't make my worst enemy stay here!!

Family_with_children

10/10

Exceptional

27 May 2026

William

Arrive at 4:00 am and the toilet was broken, The desk clerk was extremely helpful and courteous and moved us to another room immediately. We inquired about late check out on our final day and the daytime staff was very pleasant to work with. Staff at this location understands hospitality and taking care of their guest.

2/10

Poor

27 May 2026

Carole

Awfully disgusting. Terrible front desk service and nasty dusty and outdated rooms. Front door to room broken

Friends_and_family Friends

2/10

Poor

24 May 2026

Rosa

Dirty! The walls, doors and bathtub were dirty. We had issues with the balcony slider, not locking, we had to call in maintenance within 15 minutes from checking in. Also, the front door kept not locking in intermittently. Not happy at all. Would not stay there again. Not only was the area sketchy, but some of the people staying at the hotel were sketchy. Maybe they lived there, not just temporary residents?

Family

4/10

Poor

23 May 2026

Anthony

The TV did not work. Shower handle struggled to turn on. Room didn’t get serviced a single time in the 3 nights we stayed. I even asked a house keeper for towels and she said did not have any. The keys didn’t work consistently. Breakfast was good and front desk people were friendly.

Partner

6/10

Pleasant

07 May 2026

Kayley

The staff was amazing. Everything worked in the kitchen but you had to supply all your own stuff like plates and etc. The property needs some TLC but over all it worked for what we needed.

Friends_and_family Family

2/10

Poor

22 Apr 2026

Guy

Toilet set loose
Large cracks in tub
Gapes in tile
passible mold between top of shower and ceiling
gapes in tile around tub
no sprinkler system in case of fire
Fire extinguisher outside of unit had zero pressure and at least six months past inspection
patio door found to be unlocked, we locked it upon finding out
sink cracked
water pressure went form tap cold to scalding hot within ten seconds numerous times during shower

Partner

2/10

Poor

19 Apr 2026

Kevin

Dirty and run down. Only thing updated was the flooring. Old outdated pictures, The room was smelly and stagnant. Very noisy with being right next to the freeway. Had to go to a different hotel because of how unsafe and uncomfortable it felt.

Family_with_children

2/10

Poor

11 Apr 2026

Gyan

I booked two beds but there was only one.

2/10

Poor

08 Apr 2026

Safwat

The motel is old , smell like OLD and pee I washed the hall room with bleach because the room smell like pee, amazing stuff but the room furniture, bed, bathroom all smell bad and old
I know it is cheep, good location but not worth the money at all

Friends_and_family Friends

2/10

Poor

06 Apr 2026

Hugo

The pictures in their advertising are not accurate to the level of cleanliness. Complete false advertising.

6/10

Pleasant

30 Mar 2026

Theresa

The room was satisfactory. The air conditioning was excellent. The bed was moderately comfortable, and I would have preferred it to be more so. The bathroom, however, was not to my liking. The bathtub appeared unclean, but there was a coding on its surface that was gradually fading. Additionally, the shower curtain rod was positioned incorrectly due to a broken side, causing the curtain to hit the showerhead during use, which was uncomfortable. Despite these minor inconveniences, the overall experience was decent. I appreciated the private balcony, which provided a scenic view of the sunset. The presence of cable television further enhanced the entertainment options.

Partner

2/10

Poor

24 Mar 2026

MARIELA E. ANGULO

Everything was dirty.

10/10

Exceptional

20 Mar 2026

John

Quality inn was having construction so the sister hotel across the parking lot was excellent

2/10

Poor

15 Mar 2026

Raul

Las fotos no son ni siquiera paresidas una de las camas de la habitación estaba sucia.

2/10

Poor

28 Feb 2026

Natacha

Horrible Site Unsafe for woman. Disgusting

Friends

2/10

Poor

18 Jan 2026

Nuha

The room was not good. I saw a cockroach in the room. I had booked for two days, but I canceled the second day and left the room at night because I couldn't stay there. I rented another room in a

Business_and_leisure Family_with_children

4/10

Poor

04 Jan 2026

David

Upon initial entry into the hotel room we noticed cockroaches running on the floor so we quickly requested a different room which we were provided. Room was so close to the freeway that noise was unsettling. We had a two night reservation but after arising the first morning and having no hot water we decided to move out (hotel reception admitted to having a water problem and apologized with kindness and courtesy so I give two stars instead of one). We asked for a refund for the unused second day of the reservation which was granted.

Leisure Family

2/10

Poor

22 Dec 2025

alicia maria

The place was not inevitable. The bed was sunken in the middle, no doors on the closets, the furniture and appliances were out dated and mixed match, the floor in the room was unsettling, there was dog poop in front as you walk out the room, seedy people sitting in their cars/ walking around, the lightning was low. Expedia needs to send a person out to these different hotels to look at these properties before putting them on their sight. Also, when I went to check in the payment didn't go through even though I brought my flight, vehicle, and stay in a bundle. Going back and forth with an Expedia representative via telephone calls.

Family

10/10

Exceptional

15 Dec 2025

Ruth

Thank You!

Family

2/10

Poor

13 Dec 2025

Melisa

We originally planned to stay two nights we didn't stay a full night there was roaches the AC did not work properly the windows since the AC didn't work we tried to open them they do not open it was a miserable stay. My advice as a season Traveler do not stay here save your money go someplace else. This hotel does not meet standards to the brand name.

Business Family

2/10

Poor

16 Nov 2025

Antonio

The room had no working tv and it is very noisy.

Business_and_leisure Partner

6/10

Pleasant

04 Nov 2025

Jesus

Cockroaches and the AC didn't work hardly at all the room was really hit

2/10

Poor

30 Oct 2025

Hugo

Hotel rooms need updating.too many people hanging around parking lots.Maintenance is lacking when I complained about door lock dead bolt doesn’t work ,door can be pushed open.

2/10

Poor

19 Oct 2025

Cesar

“This room is unsafe and not as advertised — cracked bathroom door, sharp edges in the tub, and a roaches, slippery shower tub and cracked, broken entry doo. False advertising and unsafe conditions. Stay away from this place.

Leisure Family

2/10

Poor

18 Oct 2025

Steven

Found a cockroach with in 5 min in the room.

10/10

Exceptional

04 Oct 2025

Jesus

Everything was walking distance and easily accessible, the freeway was a bit noisy only because they were working on it during the days I stayed here.

Leisure Family

2/10

Poor

16 Sep 2025

Jamie

This hotel is the filthiest rooms I ever saw in my life. I cannot believe they are allowed to even rent these rooms out. I refused to stay! They showed me another room same thing. They need to be reported to the health department. Thank goodness the Clarion hotel was right there and stayed there for a higher price. Staff was great. But unable to stay there. Disgusting!!!

Business Family

2/10

Poor

25 Aug 2025

Francheska

The balcony door didn't shut right you could fit a whole hand under the front door and the topp we had to roll towels to close it up the toilet didn't flush right you had to jiggle the handle the floor was so dirty my new white socks turned black from walking in the room with no shoes.people clearly on drugs hanging out front. None of the outlets worked except one in the bathroom. Will never return

Leisure Family

6/10

Pleasant

17 Aug 2025

Daniel

Staff was great. Rooms are hot and the air barely keeps up. The floors even stayed hot (first floor). Places the flooring was lifting. The bed was good. Rooms need some work. The only view is the freeway. I just needed a place to crash while visiting. It was fine for that.

Leisure

4/10

Poor

16 Aug 2025

roni

Very dirty and drywall damage in bathroom. I’m not going there anymore.

Partner

2/10

Poor

08 Aug 2025

James

Should have a rating of a half a star. Filthy

The outside was filthy. A person was changing his oil. Inside... Holes in the wall. Concave mattress. Filthy sheets (slept in clothes) A severely chipped shower / bathtub. Broken front door looks like someone kicked it in. The fire alarm was stolen, the share room door wouldn't close or lock and much much more. (see photos)
Also, this was the best after changing rooms three times.

Business

2/10

Poor

23 Jul 2025

Roberto

Everything is old

Business Self

8/10

Excellent

19 Jul 2025

Diana

Had to be moved from rooms twice because of broken locks on doors. And it was only my daughter and me . Ashley the front desk clerk was very helpful in moving me to a different room

Leisure Family_with_children

6/10

Pleasant

18 Jul 2025

Cristal

It was really outdated, it gave run down vibes. there is a gas station right across the parking lot, a Starbucks and Denny's right across the street which was convenient. The freeway was right behind the hotel.

Leisure Family_with_children

4/10

Poor

14 Jul 2025

Samoa

Shower head needs replacement
TV not used all weekend due to remote not functioning well
Entrance door very difficult, at times, to open

Leisure

4/10

Poor

11 Jul 2025

rmadriz**

Poorly breakfast, place not very clean

Leisure Family

2/10

Poor

06 Jul 2025

Martha

Didn't like anything the tub was really nasty, and the mattress was all stained idk what could had happened there.. I had to stay because I already had the reservation.

Leisure Family_with_children

2/10

Poor

06 Jul 2025

Joshua

We didn’t like anything about this property. One of the staff ladies, the older one was great. But everything else was terrible.

Leisure Pet

2/10

Poor

02 Jul 2025

Corinne

Absolutely not recommended

The floor in the room was filthy, we were unable to locate the light switch, there was a dumpster with a mattress sticking out of the dumpster and other discarded furniture placed outside of the dumpster near the pool. There were questionable characters casing the parking lot that made us feel unsafe. I would never recommend this facility to anyone. We did not stay and the hotel agreed to refund 2 out of the 3 nights we had reserved. The refund process was laborious and slow. (Wish we had taken pictures)

Friends_and_family Family

2/10

Poor

22 Jun 2025

Tamara

This is a dirty motel with dirty rooms and dirty floors and hard mattresses and very unfriendly staff

Leisure Pet

2/10

Poor

22 Jun 2025

Robert

This property is run down, sketchy people hanging around the parking lot next to a gas station and a freeway on ramp next it is very noisy. There’s a Clarion hotel on the same property and I had a check in there because the owner owns both properties. You can tell the owner neglects the property and just take the cash from the renters. I had a scalding hot shower that would only be hot or hotter and it burned my foot. I complained to the front desk, but they couldn’t do anything about it. I do not recommend anybody staying there as there are better other options nearby. I would never come back to this property.

6/10

Pleasant

17 Jun 2025

christopher

Room was clean, AC and bed were perfect. Condition of room was pretty bad. No secondary working lock on my door. Several holes in the wall, ceiling need to be in. Walls need to be repainted. Bathroom sink has massive cracks. Bathtub needs restoration, even know it was clean it looked dirty

Friends_and_family Friends

10/10

Exceptional

14 Jun 2025

Jane

The outside of this property is in desperate need of an update. I was really nervous until I opened my door. Beautiful new flooring, brand new mattress and counters. Large spacious room.
You have to check in at Clarion Pointe which is on other side of parking lot. Breakfast is served at Clarion Pointe as well. Staff is incredible and kind.

Leisure Partner

2/10

Poor

26 May 2025

Sandra

Avoid this hotel

Conditions are really bad! Do not stay here. The shower didn’t even work and have running water. You have to even check in at different hotel because lobby was closed. The pictures of hotel are not accurate either. Dirty shower.

Partner

2/10

Poor

18 May 2025

SUZETTE

Do not recommend for family stay

Initial thoughts were there are no windows, the room was super hot, the sliding door to the back of building was unlocked which felt unsafe. My daughter went to use the restroom and lost it when she saw a couple roaches in the tub.

Friends_and_family Family

4/10

Poor

18 May 2025

Destyni

There’s definitely roaches, seen multiple in my room but they were squished. The breakfast is literally like waffles, toast, bagels cereal. Nothing crazy. The staff is super helpful though so that was a plus. Probably won’t stay here again

Leisure Pet

10/10

Exceptional

05 May 2025

Cheryl

Sheri at the front desk was very nice and helpful

Leisure Self

2/10

Poor

28 Mar 2025

SCOTT

Not clean, lots of roaches

Booked a lot of rooms for our 14 employees who are working in that area. The convenience of having a kitchen seemed perfect since they were staying all week. The next day I got calls from them saying the rooms had roaches everywhere! On the beds in the kitchens & bathroom. They requested I find a different hotel to stay the following weeks.

Business

2/10

Poor

27 Mar 2025

Stephen

This hotel was so unsanitary I had to leave and book a room at a different hotel.

Business

4/10

Poor

04 Mar 2025

Verified traveler

The room was very dirty and the curtains didn't cover the window completely. The bathroom window wouldn't close.

Friends_and_family Family

4/10

Poor

28 Feb 2025

kassy

Maybe the breakfast was ok. Everything else was horrible. Worst place i ever stayed.

Business Family

6/10

Pleasant

17 Feb 2025

Maria

The staff were helpful, friendly and responsive. Breakfast nook was overseen by a staff person throughout the morning; continental style with mini muffins, bagels, English muffins, toast, butter, ream cheese and peanut butter available, two deep waffle irons for nice make-your-own, yogurt, apples, cereal and fresh coffee. Rooms were clean and the bed was very comfortable. Sadly the facility itself is worn; there were cracks in the bathroom tile and walls, we had two lamps whose light bulbs wore out. But we felt reasonably comfortable. I hope they can make some repairs as it would elevate the place a bit. My one other suggestion would be to provide hard boiled eggs to the breakfast menu to add a protein option.

Leisure Partner

6/10

Pleasant

15 Feb 2025

Dimpal

I didn’t like the location, it was too loud, and the breakfast was not worth it.

Leisure Self

2/10

Poor

06 Feb 2025

Angel

Expedia should not have hotel in the list I checked in the room was unsafe earlier they sprayed for cockroaches the smell was horrible I had as moved to a different room I open bathroom door cockroaches everywhere I rate this hotel 0 stars should get my money back

4/10

Poor

06 Feb 2025

Vicki

The handicapped room we were assigned was clean and the bed was comfortable; however, the bathroom was a misdesign. The shower and toilet were in the same room. The shower had one cloth curtain. The water flowed under it and onto the floor around the toilet. I built a towel wall. Later, the manager apologized and built another towel wall for fear my elderly aunt (87) might slip and fall. The towels were clean, but stained. The kitchen was useless because it had no utensils, pans or plates. The breakfast was adequate and the staff was friendly. They also accommodated our staying later than 9:00 AM. This was nice, but way too early to close for breakfast. The door handle to my room was upside down. You raised up on the latch; rather than pushed down on it. Expedia rated this hotel far too high.

Leisure Family

2/10

Poor

15 Jan 2025

alaa

“This hotel was a terrible experience. It was dirty, lacked basic cleanliness, and felt completely unsafe. I couldn’t relax or feel comfortable during my stay. Definitely wouldn’t recommend it to anyone.”

10/10

Exceptional

04 Jan 2025

Mary Esther

Office staff were great

Business_and_leisure Family

10/10

Exceptional

28 Dec 2024

Mary Esther

Office staff are great. Very helpful and really seem to want to help however they can

Business_and_leisure Pet

10/10

Exceptional

28 Dec 2024

Mary Esther

Office staff ar

Business_and_leisure Pet

4/10

Poor

23 Dec 2024

Shanna

Too expensive for what we got.

I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.

Business

2/10

Poor

10 Dec 2024

Verified traveler

Decent people don’t stay here

My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.

Friends_and_family Family

2/10

Poor

10 Dec 2024

christy

Vagrants at the entrance. Trash strewn about. Didnt feel safe to enter the hotel. 4 phone calls went unanswered

Leisure Family_with_children

4/10

Poor

29 Nov 2024

Ivan

Room appeared tidy. Walking barefoot on the floor left us with black feet. Coffee pot leaked. Oven door had no/broken exterior glass panel. Adult I was with burned their self on oven door as it sprang shut. The kids started counting cockroaches after the 4th one, stopped after reaching dozen. Did not stay second night to avoid bringing cockroaches home. Stay was non refundable so lost needed $100 due to early checkout. Will not stay at any hotel of this brand again.

Leisure Family_with_children

2/10

Poor

22 Nov 2024

Daniel

It's a halfway house for homeless, pretty scary activities going on, bad neighborhood. I was supposed to stay 3 nights, but checked out after the 1st night. Never using Expedia again, you obviously don't vet your properties.

Business Partner

2/10

Poor

06 Nov 2024

Theresa

I was shocked at how poor the room and surrounding area were. The cheap vinyl flooring was cracked, split and torn. The blow dryer didn't work. The curtains were cheap and too sheer to give privacy and most likely from the 1970's. The furniture was old and in bad shape. There was a glass sliding door (with the curtains that didn't give privacy) that looked out on a dirty back yard area with trash, a prison style fence, and close to the noisy highway. The pet area was full of dog poop because people didn't clean up after their dogs. The hot tub was dirty and empty. It also seemed to be in a seedy part of town. I was glad to leave in the morning! There's a Starbucks across the street, which is where I got my breakfast. Oh...I also found a used Kleenix in the sheets. It had obviously been washed and stuck to the sheet after drying.
*Despite the old run down condition of everything it seems the housekeeping did a really good job cleaning the room. Desk clerks were nice. The owners need to put some money into cleaning up and remodeling the rooms.

Business_and_leisure Self

2/10

Poor

18 Oct 2024

CARLOS

Noisy due to people fighting / yelling in the room next door.
Noisy because it is very close to a highway
Bathtub looks very dirty
Super bad smelly

Leisure Partner

2/10

Poor

18 Oct 2024

Blanca

The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.

Friends_and_family Family

2/10

Poor

18 Oct 2024

Jorge

Had to move to 3 times to get a room that was somewhat decent. lights didn't work, roaches, dead bolt did not work, door had gaps you could see outside and staff said they would take care of it but in the evening the staff said they had no record of needing to move rooms and that their staff didn't inform them. They made it my fault they don't communicate among them selves. Id like my money back

Leisure Family

2/10

Poor

06 Oct 2024

Chanpreet

REFUND NEEDED by October 11th

I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad.
I had to spend two times more dollars for alternate accommodation management again this
Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Faviola

Not a Hotel is an apartment complex-blood on walls

This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Janaliss V.

I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again

Leisure Family_with_children

4/10

Poor

24 Sep 2024

Arianne

They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.

Leisure Family

10/10

Exceptional

24 Sep 2024

David Murray

Great place to stay

Leisure Family

4/10

Poor

15 Sep 2024

Samir

Very old furniture and dirty!

6/10

Pleasant

15 Sep 2024

Nicole

The room was not clean at all.

Friends_and_family Family

10/10

Exceptional

13 Sep 2024

suzanne

the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!

Friends_and_family Family

6/10

Pleasant

08 Sep 2024

Elease

Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.

Friends_and_family Family

6/10

Pleasant

07 Sep 2024

Alma Lidia

I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed

Leisure Family

2/10

Poor

05 Sep 2024

chris

I was “upgraded” into a kitchenette that hadn’t seen a good floor cleaning in a long time, judging by the multiple gouges, scuff marks and splotches (origin unknowable) across the entire floor. Th AC unit blew right into heavy drapes and a lighter weight curtain which one was forced to tie back in order for the AC to function.
Wait! I’m not done: the shower was supposed to be handicap accessible but whoever designed it should have his/her license revoked because:
- once the water was turned on the entire room flooded making it extremely hazardous to move even a step
- the water controls are located behind a ( supposedly handicapped) person who could be seated in a secured bench in the shower, making it impossible to adjust temperature without standing up and turning around (see flooding above)
- the non-skid bath mat would’ve been great for a five-year-old but isn’t suitable for an adult, disabled or not
- the flooding included the toilet area (same room)
- a solution to the hazardous flooding was to make floor mats out of the bath towels supplied, which soaked up a lot of water - then it was safe to cross the room to a dry area (the above-described pock-marked flooring).
Yes, ants and other interesting little creatures appeared to feel at home. One could only wonder what others went unseen. The kitchenette had a full-size range/oven, 12 cu. ft. refrigerator, sink AND a microwave large enough for a turkey 50 yrs ago. Not now. Gut it.
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Business Self