Motel 6 San Diego El Cajon

United States , San Diego - CA
El Cajon, 550 Montrose Court
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100 reviews shown

4/10

Poor

27 Mar 2026

Most of the stuff are nice a majority of the staff, including the manager needs guest service management classes or whatever you wanna call them they think it’s funny when employees park in disabled parking because they’re dating somebody there and he wants to get laid and then other guests parking disabled parking no placard they park in the lines. All they do is laugh about it. They do absolutely nothing. Everybody can park with where they want. Depends on who you are or anything get done. It’s like they say it’s who you know.

4/10

Poor

26 Mar 2026

People park in disabled parking with no placard and people park in the lines and security does nothing about it told the manager and he just laughed there are a few very nice staff members a few. I don’t know hard to explain, but none of them are really mean.

10/10

Exceptional

24 Mar 2026

Danny

Clean room ,friendly staff

4/10

Poor

24 Mar 2026

Girlie

The male staff the night we checked in was rude.

Friends_and_family Family

2/10

Poor

24 Mar 2026

Ali

Very dirty and I get sick because of this hotel, very bad and dirty inside and outside

Partner

2/10

Poor

22 Mar 2026

Jack

Not a good area. Homeless and prostitution outside the area. The room had roaches. The mattress had springs sticking out. Room was supposed to have a microwave but there was none. We had to move from the room but it was not much better. Our 10 year old was bitten in the face by a bug in the room. The room smelled like cigarettes and muggy. Will not stay there ever again.

Friends_and_family Family

4/10

Poor

21 Mar 2026

Karla

My family and I stayed for 3 nights. We got there and got assigned a room with 1 bed no refrigerator which I originally requested and paid for. I called front office and Lauren moved us to another room without a refrigerator and not accommodating for my elderly mother which I requested when I booked room. She said they would bring refrigerator over and never did. The room was clean but couldn’t sleep because there was a lot of activity outside and the smell of marijuana was very strong inside and outside when you walked out the room. Wasn’t a great stay and I will not be staying here again. Bad customer service and rooms need repair.

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Eric

Rough neighborhood, prostitutes and drug addicts around openly. Staff not friendly, choose a different place to stay than this place.

2/10

Poor

18 Mar 2026

JOHN

the bed was 40 years old and had a big hole in the middle of it.

Self

2/10

Poor

16 Mar 2026

Crystal

No. This property was in such a poor location with a fence around it and a gate. It was off the highway on a cul-de-sac unlike any Motel 6 I've seen.

I was so uncomfortable with the location I didn't check in.

Self

2/10

Poor

16 Mar 2026

Alexander

My stay at this location was extremely disappointing and unsafe. I encountered numerous serious issues:
Room Condition:
The room was severely outdated with worn, aging furnishings and fixtures. There were visible signs of neglect throughout—poor maintenance, dirty surfaces, and a general lack of upkeep that made the space feel unsanitary.
Safety & Disturbances:
Drug activity was openly evident throughout the property in common areas and the parking lot. I experienced constant noise disturbances at all hours—day and night—from guests and their activities that made it impossible to rest. Multiple dogs were barking continuously, creating an unsettling and disruptive environment.
Property Management:
The property appeared to house long-term residents, giving it a run-down, neglected appearance. This created an unstable atmosphere that made me uncomfortable during my entire stay.
Overall:
This location failed to provide a safe, clean, or quiet environment. The room was in unacceptable condition and the entire property showed alarming signs of poor management and neglect. I would not recommend this motel to anyone and will not be returning.

Partner

2/10

Poor

16 Mar 2026

Alexander

Partner

4/10

Poor

16 Mar 2026

Chris

There was mold in the shower and blood on the towel rack

Partner

2/10

Poor

14 Mar 2026

Hector

The sinks were not clean and the toilet was not working. We left immediately after checking in.

4/10

Poor

13 Mar 2026

Dawn

I didn't use the laundry facility. I didn't feel safe. Not only is this property a hotel, but it's an extended stay facility, which is fine but I wish I had know before booking. I booked 2 rooms, 159 & 161. Room 161 was not ready for occupancy at 3, it was after 4 that I finally got into my room,and it had a strong order of vinegar. Room 159, had some serious problems. The toilet backed up 2 times and had to be unclogged. The sink in the bathroom was very unstable, loose and I felt it would fall off the wall at any moment. The telephone didn't work, and the A/C was barely adequate and was unable to read the control instructions. There wasn't any table or chair to put food on to eat. The mattress were very old and uncomfortable. What bothered me the most was the noise and the overwhelming smell of Marijuana. I understand it's legal, but this was a non-smoking rooms and after being out for the day coming back it was disgusting. The people hanging around outside were questionable, especially since there was a mental health facility across the street. I traveled with my daughter and 2 disabled grandkids, we made sure we were in the rooms before dark. But, the staff was friendly.

Family_with_children

6/10

Pleasant

08 Mar 2026

Monica

The room in non smoking but smelled like cigarette smoke. Very outdated. Bed and pillows uncomfortable. Sketchy people around.

8/10

Excellent

08 Mar 2026

Cindy

Very clean but needs updating

Self

2/10

Poor

07 Mar 2026

No room fridge, Staff was friendly, but filthy hotel room and property, sketchy transients walking thru parking area, stay elsewhere…

8/10

Excellent

02 Mar 2026

It was ok

Friends_and_family Family

4/10

Poor

01 Mar 2026

Jonathan

We asked for a non smoking and the room smelled nothing but smoke! Pillows looked dirty, didn’t even use them. And the blanket was also ripped and stained. Such a bad experience

Family_with_children

6/10

Pleasant

01 Mar 2026

Krisztina

Issues with the card the same and unfortunately kept overflowing and just really old and he could just use simple painting and issue with the air conditioning and heater the noise

Self

4/10

Poor

01 Mar 2026

Brian

Bed was quite uncomfortable, plus lots of loud guest activity in the middle of the night between midnight & 3am made the stay here less than enjoyable

Business

8/10

Excellent

27 Feb 2026

Gregory

10/10

Exceptional

27 Feb 2026

leopoldo lora

Clean . Polite staff

10/10

Exceptional

25 Feb 2026

Jerod

Great

8/10

Excellent

23 Feb 2026

Belinda

Room was clean and the site was quite.

8/10

Excellent

20 Feb 2026

John

The room was nice, and your staff was very nice. It was just your continental breakfast was poor.

10/10

Exceptional

20 Feb 2026

Salvador

The room was perfect, staff was amazing. Had an absolutely great time

Family_with_children

10/10

Exceptional

19 Feb 2026

wes

All the above

10/10

Exceptional

17 Feb 2026

Christopher

Yes

10/10

Exceptional

16 Feb 2026

Jon

frt desk was super polite

Business

2/10

Poor

15 Feb 2026

Michael

Everything from the welcoming to the stay.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Colleen

Everything & everyone very nice

Leisure Friends

8/10

Excellent

09 Feb 2026

Alejandro

Room was clean

Self

8/10

Excellent

08 Feb 2026

Maria

You get what you pay for. However, room 223 was surprisingly clean. I did nit gear sny nouse. The door lock seems loose, but I felt fine by myself.

Self

10/10

Exceptional

08 Feb 2026

Christopher

Pleasant experience slept really well. Place really clean. Staff is really nice thank you guys.

10/10

Exceptional

25 Jan 2026

Carlos

Very courteous staff.

Partner

2/10

Poor

22 Jan 2026

Richard

Zero hot water, keys that didn't work, remote that didn't work, and guests that were so profane and disgusting, that the police were called on them at 1030p.

Business Self

8/10

Excellent

21 Jan 2026

Lindsay

Clean room very friendly attentive housekeepers

Self

2/10

Poor

18 Jan 2026

Randy

The room was neglected no heat and looked like blood stains on sheets. Did not get any sleep

Self

8/10

Excellent

17 Jan 2026

evelania

Staff wonderful. Very willing to help you out in any way they can.

Friends_and_family Family

4/10

Poor

15 Jan 2026

Paul

The mattress was worn out. Sunken in 3 inches with springs poking up.

Parking lot and sidewalk just dirty. Dog walking in parking lot and jumped on bed left oil on bed.

Business_and_leisure Pet

10/10

Exceptional

14 Jan 2026

Brandy

We only stayed one night but it was comfortable and clean

Business

10/10

Exceptional

13 Jan 2026

Rodale

very fast check in i loved it

4/10

Poor

12 Jan 2026

joefson

Not safe, not clean. Staff not professional

Business Family

8/10

Excellent

09 Jan 2026

Rana

my dog was having a ball the stay wasn't so bad

Business_and_leisure Pet

8/10

Excellent

09 Jan 2026

Rana

the stay was cool overall

Business_and_leisure Pet

8/10

Excellent

09 Jan 2026

Alejandro

Clean room, not enough towels. Overall good 👍

Self

10/10

Exceptional

02 Jan 2026

Susan

Everything was good, one inconvience is there is no elevator. It was raining that day and there were a lot of puddles and water dripping onto walkways.
The room was super clean, price great.
Had I not overpacked and it wasn’t a rainy day, my stay would have been perfect.

Leisure Self

10/10

Exceptional

02 Jan 2026

wes

Love the staff. Always polite. Always friendly .
Always welpcmkf

10/10

Exceptional

01 Jan 2026

wes

The staff is always polite. Always friendly and welcoming. Way different place to visit then it was years ago. It's clean and pleasant.

10/10

Exceptional

30 Dec 2025

ali

Perfect motel 6

Leisure Family

4/10

Poor

29 Dec 2025

Erica

Parking was okay. Staff semi nice. Room was not clean and roaches were in there.

Self

10/10

Exceptional

25 Dec 2025

David

Yes

8/10

Excellent

23 Dec 2025

REBECCA

Self

10/10

Exceptional

21 Dec 2025

Erica

Parking was easy.

4/10

Poor

18 Dec 2025

james

The room was devoid of any amenities, no coffe, 1 small bar of soap, no shampoo, no nothing. Just a bed.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Deena

The parking was easy, check in was easy, room was clean and comfortable.

Business

10/10

Exceptional

14 Dec 2025

Jerod

Great

2/10

Poor

07 Dec 2025

Isabel

Room smelled like the smell of cigarettes was trying to be hidden, found multiple roaches.

10/10

Exceptional

03 Dec 2025

ian

Room was clean

10/10

Exceptional

02 Dec 2025

ian

Room was clean

10/10

Exceptional

01 Dec 2025

Rana

My stay here was pretty cool

4/10

Poor

30 Nov 2025

dwight

The accessible room was clean but the beds were horrible and there was no chair in the room. The only place to sit was on the bed. It was also a significant distance from the parking lot. I guess you really do get what you pay for. Next time I will pay more and stay in a better place.

Leisure Partner

2/10

Poor

30 Nov 2025

hector

Terrible the room was gross

Partner

8/10

Excellent

29 Nov 2025

Luis

We\"ll recommend as a 4 star facility.

Reasonalbe pricesl

10/10

Exceptional

22 Nov 2025

Alisa

Was good for just one night of rest after working non stop for about 2 months.

Self

10/10

Exceptional

19 Nov 2025

Rebecca

Great stay thank you

4/10

Poor

18 Nov 2025

Carlos

Water in shower didnt work too well. Heater didnt work. No towels or room service in 2 days

6/10

Pleasant

17 Nov 2025

William

Room did.not.get fresh towels. We had to get them ourselves from the cleaning staff.
But generally a sound place to get rest before continuing you journey.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2025

Alex

Did not have clean floors

Self

2/10

Poor

13 Nov 2025

Mohammad

Horrible experience. The AC did not work. There were bugs and spiders in the room. I was bitten by a bug and went and slept in my car at 4 a.m. The management was rude and showed no concern for my situation.

Leisure Self

2/10

Poor

12 Nov 2025

Erica

Room was not clean. I killed a countless amount of roaches. The guest next door was loud all night. I didn’t get any sleep.

Self

8/10

Excellent

10 Nov 2025

Etic

Make no mistake this motel 6 will never be anything but a one or two star motel but for someone on a fix income. But for the price it a give 5 star the room was always clean

10/10

Exceptional

08 Nov 2025

Benigno

Uwuei

4/10

Poor

08 Nov 2025

Michell

The bed is not comfortable

6/10

Pleasant

07 Nov 2025

Mary

The room had old copped furniture. The lamps were in bad condition and old.

Self

4/10

Poor

01 Nov 2025

Jeff

Dirty, old, smelly and noisy.

10/10

Exceptional

01 Nov 2025

Verified traveler

Clean place. Would repeat

10/10

Exceptional

29 Oct 2025

Vivek

Everything was clean and very well managed

2/10

Poor

28 Oct 2025

Akedra

I was charged for several convenience fee and was not told about them nor was explained about the purpose of them I walked in the office to a worker explaining that there was a convenience fee and the purpose of them to a woman im not sure if it was a race thing the woman was a different race from me and had kids just like i did even a car the only difference was our race , on top of that, I was put in a room that was infested with bugs little black bugs.The shower head was broken and housekeeping.Only came to the room once or twice during my whole stay i checked in october 10th and I checked out october 25th despite me constantly calling and asking for housekeeping, I've asked for housekeeping to come. Prior to me getting off work, I asked for housekeeping to come after I got off of work. I was told I was able to set up a specific time, so I did that still no housekeeping, however. The Times that I got off work and I was in the room sleep with my son.They would knock on the door and/or call the room and ask me if I want housekeeping and when I will let them know.Yes, and again.Set a certain time they would not come i had to clean the room myself.

8/10

Excellent

27 Oct 2025

JoQuan

IT WAS QUIET THE ROOMS JUST NEED HEAT ITS COLD IN THE ROOMS.

2/10

Poor

23 Oct 2025

sandy

Poorly maintained. Smelled bad.

Partner

4/10

Poor

21 Oct 2025

Justin

Roaches in room, dirty, mold in bathroom not cleaned. Roaches in fridge gasket, not cleaned under microwave, room has faint smell of tobacco, Tv remote was filthy, spots of dirt and unknown things on walls. Shower curtian has been reused multiple times and torn. I believe they are supposed to be thrown away. Went to store to get cleaning products and cleaned myself. After mopping the water was gray.

Business_and_leisure Family

8/10

Excellent

20 Oct 2025

JoQuan

GOOD

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Javier

Very safe security 24 hours a day

4/10

Poor

18 Oct 2025

VERNA

was not what is pictured property worn down. there were a few bugs in the rooms

Leisure Family

4/10

Poor

17 Oct 2025

Alan

I made and pre-paid for my stay there, yet I wasn’t allowed to check in!!!

I was there for a sport event and my teammate, who wasn’t named on the reservation got there first, was allowed to check in.

I showed up to check in but that night clerk would NOT allow it. I had my gov’t ID, my credit card used to pay for the stay and my name in the system, yet he refused me to check in and get my room key.

It wasn’t until after 15 mins of arguing, that my roommate showed up that he finally gave me the room key.

Friends_and_family Friends

6/10

Pleasant

15 Oct 2025

Annette

I understand charging for having ruined a sheet because you cut yourself in your room but charging $40 for a sheet is ridiculous

Self

8/10

Excellent

14 Oct 2025

Leandro

The beds could have been a little bit more comfortable. I have back issues other than that it was okay

Friends_and_family Friends

8/10

Excellent

12 Oct 2025

Stephanie

BEST shower pressure and temperature I’ve ever had at a budget motel. Front desk staff were very friendly and helpful. Towels weren’t great. Occupants next to me would smoke directly outside their door so I could smell it but that’s not the company’s fault necessarily. Ample parking. And under $100 on a weekend. Great value overall, just keep in mind it is still a Motel 6.

Business Self

8/10

Excellent

09 Oct 2025

Kathleen E

It was clean and no frills. staff was friendly and helpful.

Leisure Family

6/10

Pleasant

06 Oct 2025

Linda

Little freezer unit needed defrosting.
Thought I saw a bug on the floor the first of 2 nights; as a result I slept on top of sheets, not in them.