Name: Carlton Oaks Lodge, Ascend Hotel Collection
Address: 9200 Inwood Drive, Santee, 92071, US

4/10

Poor

23 Jul 2026

Sarmad

The front office closed evening. Got charges before check in

4/10

Poor

22 Jul 2026

Angela

I do not understand how this is currently at an 8.2 rating. The property has little to no signage when you come in so you don’t know where to go to check in. It is very old but the bathrooms were recently updated. The front desk staff was not friendly. The front office room smelled old and stale. It’s 90 and our room did not have the air on when we entered, so it was about 85 in it and it took forever to cool down. There is about a 1” gap at the bottom of the door so any small creature could get in easily. If the room cost $50 I wouldn’t have been as upset as I was at the quality, but over $130/night is insane for that place.

10/10

Exceptional

19 Jul 2026

Donaciano

Love this place

10/10

Exceptional

13 Jul 2026

Brandie

Great stay

6/10

Pleasant

12 Jul 2026

Tony

Interesting place. If your golfer, it’s probably pretty good, as it’s on a little pitching putt or driving range. I only saw the driving range, although I think there’s more there. The “Lodge“ is better than Motel 6, but not much. Two tiny double beds, a AC that couldn’t keep up and no outlets for my medical device close to my bed. Can’t sleep without my CPAP, so I left at 11 PM. Sadly, won’t be back. For $10 more I could stay at Sonesta with a one bedroom suite

10/10

Exceptional

29 Jun 2026

Stephanie

Good pool

10/10

Exceptional

28 Jun 2026

Lora

❤️

Family_with_children

8/10

Excellent

25 Jun 2026

Benjamin

Our stay was great, however the shower did have an issue.

Partner

8/10

Excellent

22 Jun 2026

Laura

So usually the front desk was not staffed and the rooms were a little outdated. When I used the pool it had a suspicious item in it but no one was at front desk. Overall the hotel was ok and the value was good

Family

10/10

Exceptional

21 Jun 2026

Annette

I have stayed here a few times and I have been greeted by Donald with such kindness the last 3 times. He makes such we are comfortable in the room we are given and informs us on local events, which is very helpful!

Partner

2/10

Poor

19 Jun 2026

Chris

I paid for a four night stay. And for nearly $750, i expected a little bit more luxury than what was there.

First of all, I stated in the reservation that I needed a room that could accommodate someone in a wheelchair. And according to the front desk, because I did not use the word \"accessible\", i was given a standard double bed room.

The person at the front desk was very dismissive, rude, and seemed unwilling to carry on a conversation.

I will be going somewhere else next time. I need to make a reservation for a visiting family member.

Friends

8/10

Excellent

15 Jun 2026

Jeffery

Beds were a little firm. Other than that the hotel was great.

Self

8/10

Excellent

14 Jun 2026

Niomi

Peaceful stay for 3 young girls but main door to our room had to be slammed in order for it to latch we came back to the room a couple times and seen we left it open. Spiders kept popping up throughout the stay in our bed, bathroom, and sink we finally looked up and cobwebs were pretty much everywhere on ceiling. Other than that would stay again due to great scenery and amenity’s provided just a heads up if those things bother you.

Friends

8/10

Excellent

14 Jun 2026

Eric

This used to be a PGA stop, it’s an older property that would be great for a golf trip weekend with your buddies. Old school feel.

8/10

Excellent

09 Jun 2026

Alisia

I was here for work. It is a nice place with clean rooms.

Business Self

8/10

Excellent

30 May 2026

Luis

Nice place overall. Well maintained.

Partner

6/10

Pleasant

29 May 2026

Yadder

Very nice and clean hotel great amenities. Only issue.

10/10

Exceptional

29 May 2026

Annette

Front desk staff extremely polite

10/10

Exceptional

28 May 2026

Danielle

👍

Family_with_children

4/10

Poor

27 May 2026

Ismail

Rooms were a bit old and smelled a bit weird. You can hear the neighbors from upstairs and both sides very well. Bring ear plugs

Family_with_children

10/10

Exceptional

18 May 2026

Steven

Though we checked in late and left early without experiencing the property to its fullest we are definitely looking forward to booking another stay!

Friends_and_family Family

10/10

Exceptional

17 May 2026

Benjamin

Late che k was truly helpful

6/10

Pleasant

12 May 2026

Krista

Loved the restaurant!!

Partner

6/10

Pleasant

01 May 2026

Deanna

The air conditioner was super dated and very noisy. The plumbing made very loud noises after each use.
The rooms all need to be remodeled. Other than that the environment and staff were great.

Family

10/10

Exceptional

29 Apr 2026

Ryan

Great Parking and atmosphere

Self

6/10

Pleasant

26 Apr 2026

Heather

The only great thing I can say is it had great Mountain Views depending on where you stand. Otherwise it was very dated. Property needs a major overhaul. Upon our arrival there was no staff besides a security guard working the front desk. We walked in the front lobby door and he obviously was smoking weed in the reception area. It smelled so bad. He seemed pretty high while trying to check in. The room we got was supposed to be golf course views. It had a large tree directly in front of our window. We had a partial view of the driving range which was directly in front of our room. Every morning you are woken up early from all the activity of the driving range. The bed has to be one of the most uncomfortable beds I’ve ever had to sleep on, hard as a rock. We did not get much sleep. We spoke to other guests in the hotel and they spoke of similar experiences. Would not stay here again.

Partner

6/10

Pleasant

23 Apr 2026

TED

The room was good and clean. It was difficult to know where the office was located. No signs anywhere once you park your car in the parking lot. Bar food was good and the bartender provided great customer service.

Self

10/10

Exceptional

20 Apr 2026

Melissa

Parking was plentiful

Partner

6/10

Pleasant

19 Apr 2026

Jennifer

Front desk greeting was cold and bland.

Partner

10/10

Exceptional

16 Apr 2026

jayson

It was a wonderful experience.

Partner

8/10

Excellent

13 Apr 2026

Gabriel

Beautiful spot, especially sunrise sunset times. Just wish they had a little gym, well suited for that.

6/10

Pleasant

06 Apr 2026

Vladimir

The room was to noise next to a laundry room, the beds where not queen they were full, the internet was very weak.

Partner

8/10

Excellent

22 Mar 2026

Laura

Quiet location. Room was clean and AC functioning. Bed very comfortable.

Partner

4/10

Poor

19 Mar 2026

Joseph

This place is loud...and I mean LOUD!
You can hear conversations through the walls, people stomping around above, milotary planes flying overhead at all hours of the night, air conditioner fan buzzes. I had to wear earplugs just to sleep through the night. If you're deaf, the noise won't bother you...
...if you're *not deaf, you soon will be.😏

Self

8/10

Excellent

07 Mar 2026

Laura

Was looking forward to enjoying the hot tub. Unfortunately, the hot tub was not hot. Dpokecto the front desk who said they would take a look at it. Tried again to enjoy the hot tub the following evening, but it was still not hot. Very disappointing indeed.

Beyond that, room was clean, and it was very quiet.

Partner

10/10

Exceptional

24 Feb 2026

Daena

Clean room, fun golf and great bar

Partner

4/10

Poor

24 Feb 2026

Anne

The amenities fall short of even a Motel 6 or Hampton Inn. The office is closed most times when a business person would be in the room (mornings and after 5 pm), so there is no access to the filtered water. They do no provide coffee in the morning, which I thought was standard. The coffee maker/coffee in the room is old and unacceptable. The shower did not work properly.

Self

6/10

Pleasant

09 Feb 2026

H

Nice staff. facility is out dated..was disappointing to see the bar closed ar 6pm on Saturday!

4/10

Poor

07 Feb 2026

Michelle

Arrived at 3:10pm, lobby was supposed to open at 3. Sign in window said they’d be back at 3:30. One bed in room had broken down springs and very uncomfortable and noisy. 2 pieces of tissue left and no more in room. Very little toliet paper left and no more in room. No one available to call for more. Dinner in Grill was great. Hate to see this wonderful place go downhill as we’ve always loved it

Business_and_leisure Family

8/10

Excellent

30 Jan 2026

Shane

It was fine. It's a dated lodge but it was perfectly acceptable. The room was large, the bed was decently comfortable, although additional pillows would be nice (maybe in the closet).

8/10

Excellent

21 Dec 2025

Jerry

The stay was nice. Great location for us. Could use a microwave in the room, hair conditioner and the ability to stream TV programs.

Leisure Partner

4/10

Poor

04 Dec 2025

Adan

Shower didn’t work properly, small tv is been 4 days haven’t received my $200 dollars deposit back they said was going to take 1 to 2 business days to get it back

Business Family

8/10

Excellent

30 Nov 2025

Valerie

I wasn't looking for anything fancy; safety is my primary concern with hotels and i felt safe here. the property is tucked away in a residential neighborhood and it partly surrounded by a gold course.
the room was a bit dated, with wear and tear showing on the carpet and walls as well as exterior. but it was clean and there was plenty of free parking. its a bit funny that you're charged an $11 \"resort\" fee per night here considering that's meant to cover your cable tv access and wifi...which are simply standard amenities rather than \"resort\" style amenities. But whatever. Overall I would rate my experience as throughly \"fine\"; no major issues but it certainly didn't wow me.

Leisure Self

10/10

Exceptional

28 Nov 2025

Rebecca

Clean and spacious room, friendly staff, and good food at the restaurant :)

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Laurene

STEEP DEPOSIT, 200$ IS THE HIGHEST I HAVE EVER SEEN. JUST TO BE PUT IN THE ROOM RIGHT NEXT DOOR TO AN OBVIOUS PARTY. LOUD MUSIC AND YOUNG KIDS STANDING OUTSIDE. OVERALL THOUGH COMFORTABLE AND CLEAN ROOM, NICE BATHROOM. LACKED PLEASANTRY WHEN CHECKING IN.

Partner

8/10

Excellent

19 Nov 2025

Robert

The room was spacious. I did pay for a golf view but didn't realize that it would be a view of the dirt driving range which was a little disappointing. But for the cost and the reasonable rate for guests who stay in the lodge this was a very satisfying room compared to the local hotels

Business

10/10

Exceptional

18 Nov 2025

Michael

Clean, tasteful room

Leisure Partner

10/10

Exceptional

16 Nov 2025

Kent B.

Good location for my purpose

4/10

Poor

16 Nov 2025

Delphene

The room smelled really bad and reeked of urin. There seemed to be a water stain next to the bed where the bathroom wall was. The view of the golf course was not worth the extra cost because it was just a dirt lot. The property was extremely dated including the room decor. Standard pillows on a King size bed and no extra blankets. No microwave and the refrigerator did not work well. The shower was nice with a high shower head for taller people.

Leisure Partner

4/10

Poor

09 Nov 2025

edde

You’d think staying on a golf course would be nice, but guests were treated like second class. The office had no staff until 11am. The rooms are so old and out dated with thin walls. The bathtub backed up and the water had so much chlorine you could smell it. My eyes were red after taking a shower. And since there’s no one around until check out time, there’s no one to complain to. Should cost $79 not $175 a night.

Business_and_leisure Family

10/10

Exceptional

11 Oct 2025

Jnina

Everything was clean and nice property

Leisure Family

8/10

Excellent

28 Sep 2025

Matt

Microwave oven would have been nice

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Marcia

It was a great place to stay for a quick trip to the town.

4/10

Poor

23 Sep 2025

Nichcole

Property was very old and dirty. Wouldn’t stay there ever again. Definitely not worth the price!

Family

4/10

Poor

19 Sep 2025

Jeffrey

The location is a little out of the way. We did not try the bar or food onsite but heard it was very good. The facility is dated and in need of a big facelift. Staff was great but we did have housekeeping walk in the room at 8:30 without knocking. Front desk staff were awesome.

Leisure Family

10/10

Exceptional

19 Sep 2025

Brian

The view!

The view from my hotel door was great! The bed was comfortable and the shower looked new and clean. Great value.

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Michael

Out dated but was close the where I needed to be. Played a round golf which was rather fun

Business Self

10/10

Exceptional

03 Sep 2025

Mary

I was in view of golf course room. But, they put me upstairs facing the dirt driving range. Quiet and very peaceful. Air conditioner works great!!

Leisure Self

6/10

Pleasant

03 Sep 2025

David

Nice but no frills.

Clean room, nice area, not staffed well, coffee not available till 8am in the cafe ($9 for two cups). Out of towels for the pool.

Partner

8/10

Excellent

01 Sep 2025

juan

It's at a golf course.

Leisure Family

10/10

Exceptional

31 Aug 2025

Tracy Lynn

Nice and relaxing vibe. Peaceful at night.

Leisure Partner

10/10

Exceptional

31 Aug 2025

J

Nice

6/10

Pleasant

30 Aug 2025

Claudia

Saturday and Sunday Stay

Stay was ok. Website indicated restaurant on site but falled to note opening hours (8am on Sunday, 11 am Monday - did not check other days). My mistake for not making sure room had microwave. Room was quiet, bed was comfortable. FYI no usb charging available.

Partner

4/10

Poor

25 Aug 2025

Juan

I was expecting something better.

Leisure Family

10/10

Exceptional

22 Aug 2025

Timothy

Work and Play

The room was comfortable and the location was perfect relative to my work and friends that I was visiting. The golf course deck was great for taking in the sunset and the Friday evening music was awesome!

Business

10/10

Exceptional

11 Aug 2025

Wade

An older property but there is nothing wrong with it. Clean and well kept would recommend to anyone wanting to be out in east county.

Partner

8/10

Excellent

10 Aug 2025

Donnelle

Clean - for the price I was very happy! Bed was decent and the bathroom was super clean!

Leisure Self

6/10

Pleasant

09 Aug 2025

Lisa

Very old. Needs to be remodeled

Friends_and_family Friends

6/10

Pleasant

25 Jul 2025

Alexandria

The pool was closed down 2 of the 3 days we were staying there. Breakfast was not served even though the email received for check in states breakfast. The floor of the kitchen in our room was sticky and there was no soap to wash the dishes. The cable box wasn't working and needed to be reset twice during our short stay.

Asked for a final receipt to be emailed and still have not received.

Leisure Family

10/10

Exceptional

18 Jul 2025

Shelly

I got married here 23 years ago. I moved out of San Diego 4 yrs ago buAlot of hotels in San Diego

Business

6/10

Pleasant

13 Jul 2025

Rex

The place is quite dated. No lobby with coffee. Not a good value for just a room to stay in. It’s great if you’re attending an event there and you’re drinking and shouldn’t drive.
It is quiet, safe, and secluded.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Jeffrey

Private and Quiet

Great front desk rep
Donald is a pleasure to deal with

Friends_and_family Family

6/10

Pleasant

05 Jul 2025

Hussain

The property needs some renovation especially for area outside the rooms.

Leisure Family

10/10

Exceptional

03 Jul 2025

Veronica

Clean and nice location

Restaurant and bar was very nice plus front desk help was very accommodating

6/10

Pleasant

28 Jun 2025

James

Rustic accommodations

The pictures portrayed the property to be a resort. The room was very minimal. After hours the front desk is closed and a security officer is the one who checks you in and provides any services. I checked in around 10:30 PM. The television in my room was not getting the cable, the security officer came to my room to get it going. He did a great job and was very pleasant. The restaurant is a bar, serving bar food. I waited about 10 minutes for the bar tender/server to come in the bar from doing some task outside the bar. Some days of the week the front desk is not open until 11:00 AM or 11:30 AM. It’s a rustic lodge. Not at all a resort.

Self

6/10

Pleasant

26 Jun 2025

Brett

Was basically a motel style property. The pool area is nice and the location is quiet, yet the rooms are basic in nature

Leisure Self

8/10

Excellent

20 Jun 2025

Jennifer

Adequate for the one night we were there. Nothing outstanding just doable.
Nice swimming pool area and a nice patio overlook the golf course.

Leisure Partner

6/10

Pleasant

16 Jun 2025

kathy

The front desk employee made check-in easy. On entering the property there are no clear signs directing you where to check in. The room was clean and comfortable.

Leisure Partner

2/10

Poor

11 Jun 2025

David

Sink backed up in the middle of the night so I woke up to standing water. Couldn’t go to the bathroom, shower, shave or brush my teeth. No clerk or manager onsite. Security did not pickup the phone. I had to leave for a job so I could not stay waiting around. Terrible experience

Business

8/10

Excellent

29 May 2025

Kelly

Great staycation option!

Leisure

10/10

Exceptional

13 May 2025

Leslie D

Very convenient free parking, quiet, restful, and a very helpful staff. I would stay here again.

Leisure Family

6/10

Pleasant

24 Mar 2025

Mark

It was just a short stopover, but was convenient to where we we to attend a function. Great dining in the area, Thai and a little Mom and Pop Cafe named Janets.
We were on the lower floor and as luck would have it the first night noise from upstairs seemed never ending until about 11 pm. I do not know how that could be remedied to reduce noise for the lower level rooms.

Business_and_leisure Partner

6/10

Pleasant

17 Feb 2025

Karen

Average

It was a nice old hotel. They’re trying to upgrade it. The shower didn’t work. You couldn’t turn the shower off to take a bath and it was poor lighting and the TV was pretty small and far away but overall it was OK for the price. it was little much

Friends_and_family Family

2/10

Poor

16 Jan 2025

Michael

Motel 6 on a golf course. Over priced and not very many options in the vicinity, old building and rooms, dirty rug carpet like in an old restaurant, run down, poor water pressure. Will work if your in a pinch.

Business Family

2/10

Poor

11 Jan 2025

Dallas

Didn't get my refund for the room

10/10

Exceptional

11 Jan 2025

Travis

Softball we loved it

8/10

Excellent

26 Dec 2024

Robert

Enjoyed our stay

This is a good place to stay in Santee. The service was great at the hotel, restaurant, cleaning people, and at the golf course. It's quiet and fairly modern. Parking is easy and abundant. The bed is on the firm side, which wasn't great for us, but I know a lot of people like that. The food at the restaurant is very good and priced fairly.
The golf course isn't int he best shape. the greens are great, but the rest of the course has a lot of gopher problems. The tee boxes are very uneven. That being said the price is worth a round or two while you're there.

Friends_and_family Family

8/10

Excellent

23 Dec 2024

Eric

We were well taken care of.

Leisure

4/10

Poor

23 Oct 2024

erik

Had to leave the second night because the power went out! I couldn’t see anything it was very unsafe and uncomfortable. No light to see anything in your room is not right.

Business Self

4/10

Poor

23 Oct 2024

Verified traveler

Stayed 3 nights- last night the power went out at 8pm or so - nobody there - no backup - no phone- no backup light in the room zip nada - can’t believe that’s the first time this has happened

Self

10/10

Exceptional

30 Sep 2024

Stephanie

Loved it, and will be back again in 2025!

It was amazing. Behind the gates and I never wanted to leave. The golf course was phenomenal and the resort was just as fantastic. Already booked my wife's birthday trip for next year here!

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Alberto

Great place. Beautiful location, great customer service and very good coffee and food.

Leisure Family

10/10

Exceptional

22 Aug 2024

Billy D

My stay

Very clean room, comfortable beds.

Partner

4/10

Poor

11 Aug 2024

Gustavo

The view was not as described. It was facing a dirt lot

Partner

2/10

Poor

10 Aug 2024

Alma

Donald who was my first point of contact was NOT welcoming at all, his customer service is the worse. Arrived Monday didn’t receive WiFi until Saturday this was after spending a total of at least 3 hours on the phone with Cox over 3-days. The Donald refused to contact them. The room was awful the bed was worn and sunken in the door let’s everyone know your status in the room the curtains do not close this place is sooo outdated and worn a 1’ crack under the door for all types of crawly creatures this place is the worse along with its customer service

Leisure Family

8/10

Excellent

03 Aug 2024

Lydia

Cute, cozy hotel!

Customer service was great! The room appeared clean upon entering however, there was an empty water bottle under the seat in the room by the bathroom, and the comforter had dried blood on it that we didn’t notice until we were stripping the bed to leave. My husband and I both checked everywhere and the blood was not from either of us. The bed was very comfortable, the grounds of the hotel were kept clean, and it was a cozy cute place! Overall, good stay! Just found things that could have been better!

Partner

10/10

Exceptional

03 Aug 2024

Verified traveler

Always a good stay

We have stayed here many times. Its a good location for our needs. Its clean. The pool area is nice however, the sectional sofa is disgustingly dirty. We layed towels over it just to sit on it. The restaurant is good. We really enjoy having our meals on the outdoor patio overlooking the golf course. The entire staff at the resort are very friendly. The bedding is comfortable but the rooms are very outdated. The walls are dark and the furniture clean but worn. There is no convenient bedside place to plug your phone in. The in room refrigerator is great to have.

Partner

8/10

Excellent

01 Aug 2024

Robert

Carlton Oaks

The room was comfortable. The restaurant was good.

Partner

4/10

Poor

27 Jul 2024

Murat

Arrived @ 9:00 pm and the lobby was locked. Had to call security so we could check in. No food options after 7:00 pm. Room wasn't comfortable, a/c unit was laud, there were small spiders in the room and you could hear the water running very laudly when the showers were being used in the other rooms.

Leisure Family

6/10

Pleasant

21 Jul 2024

Jamie

The room was clean, but there was not a lot of communication about hotel amenities.