San Diego Marriott Mission Valley

United States , San Diego - CA
San Diego, 8757 Rio San Diego Dr
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Mirada

It was okay.

8/10

Excellent

06 Mar 2026

Diane

Convenient location. Some items in the room we're starting to show their age (i.e., doors on cabinets starting to fall off and toilet roll holder broken).

Family

6/10

Pleasant

02 Mar 2026

Rochelle

The room wasn't that clean, the front desk staff weren't pleasant to deal with but the bar and restaurant staff was excellent.

4/10

Poor

16 Feb 2026

david

The hallway on the 14th floor smelled like sewage. We were moved to a different room and the bathroom vent stayed on the whole night. Our room was very cold and uncomfortable to be in.

2/10

Poor

15 Feb 2026

Jeffery

Floor smelled like sewer during my entire stay. At night, the smell got into the room. Informed front desk and they brushed it off. Room temperature was too warm and the thermostat would go lower than 67. AC also make a loud clunking sound as it turned on and off.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Kurt

Staff

10/10

Exceptional

14 Feb 2026

Silvia

Clean room, staff guess service excellent

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Steve

pleasant staff

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Paolo

The staff was very accommodating

Leisure Self

10/10

Exceptional

06 Feb 2026

Douglas

Spotless room and courteous service.

Leisure Self

6/10

Pleasant

20 Jan 2026

Kirsti

Clean, but rooms are old. Not worth the price point.

8/10

Excellent

18 Jan 2026

RICARDO

Room was clean. Had a bit of an odor in it. Like if open beer cans were left out and you woke up next morning. Plus a bit of trash in wardrope, house keeping forgot to throw away

Business Self

10/10

Exceptional

09 Jan 2026

Pat

Had breakfast of site.

Leisure Family

10/10

Exceptional

03 Jan 2026

martha

Cleaning staff very nice, except the bar area.

Leisure Family_with_children

6/10

Pleasant

03 Jan 2026

Mike

The room and the hotel in general was clean and nice however the thermostat in the room didn’t work every well. We like the room on the cool side and we couldn’t cool the room below 71. We were all a little warm.

6/10

Pleasant

01 Jan 2026

Clint

Room and amenities were great. Front desk staff was very rude. I was working out and my key quit working. I could not get back in the hotel area to the hotel. I had to go out the back by the pool and it was raining. I went up the stairs (in the rain) to a lobby door that was supposed to be open from 6 am to 11 pm. It was 6:50 am. I tried to open the door (did I mention it was in the raining) and it was locked and the front desk person came and opened it and gave me attitude for not going around to the front (in the rain) because she did not want to get her lazy butt up to ope a door that was supposed to be open, not to mention my key quit working for no reason. Anyways, the facility was great, Hotels.com is great an Marriot is great, but this employee probably needs to be fired.

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Peter

Lots of construction going on

10/10

Exceptional

20 Dec 2025

Francois

Staff was polite , room service amazing

Leisure

10/10

Exceptional

15 Dec 2025

Amy

Staff was great.. great location.. everything we needed for our stay!! Will definitely book again!!

Leisure Family

10/10

Exceptional

14 Dec 2025

Pamela

Everyone was very courteous. However we weren't able to sleep well because of a squeaky bed and very loud neighbors in the room next to us. They woke us up at 2:15 am with loud talking and screaming.

Leisure Family

10/10

Exceptional

14 Dec 2025

Brigitte

Great location. Spotless and like a yop notch hotel

Business_and_leisure

4/10

Poor

11 Dec 2025

Terrence

The breakfast was awful. Im vegan and likitations wete crazy. How can you call a mix of pineapple/honeydew/cantaloupe \"mixed fruit\"? Ive never even seen such a paltry mix. No berries or citrus added? Cantaloupe and honerdew might as well be the same thing. Also your vegan options for other meals are crazy - grilled cauliflower and grilled pineapple with exotic hot spices no one from the US can even stomach. In the other hand, theres super bland rice with beans. Look, the hotel is good, but i definitely wont return - its simply a matter of notvwanting to order from other places every night. Your side dishes are too lazy - you think its not obvious the french fries are from the cheapest bag in the frozen section? How about make your own? How about add simplr pasta in marinara sauce for desperate vegan? I have to question your sanity as far as the grilled pineapple-grilled cauliflower bizarre spice dish? You couldnt come up with something that's not like kind of complete experiment in flavor mixing? You know, in the gift shop, theres not even a single dairy-free bottled coffee, and there are no dairy free creamers for rooms. Youve gotta be kidding me. The only dairy free chocolate bar was the hot chili bar. What on earth? Whats with trying to make vegans and dairy free people eat strange hot spices? Yeah, the hotel is fine, but theres no way in hell im having spicy cauliflow pineapple surprise every day instead of normal food the next time i need to come to ca

Leisure Self

10/10

Exceptional

07 Dec 2025

Mario

Great room and staff

8/10

Excellent

01 Dec 2025

Matthew

Entry was awkward and confusing.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Charlene

The room was very clean and the bed was very comfortable. Breakfast was outstanding. The only negative was check out. You can’t check out on the tv and they don’t ever answer the phone. After 20 minutes of trying I went to the front desk in person the ok’d fashioned way. I was surprised it was so hard . The app would not accept my password even after changing it 4 times

8/10

Excellent

24 Nov 2025

Bree

The staff was very nice and the breakfast was excellent

Partner

6/10

Pleasant

23 Nov 2025

Evelyn

The sink has a slow drain. It needs plumbing check up.

Partner

10/10

Exceptional

21 Nov 2025

Jessica

Everything about this hotel was comfortable and inviting. The beds were super comfy and the in room dining was yummy!

Leisure Family

10/10

Exceptional

19 Nov 2025

Stephanie

Friendly staff, nice room, good rate

10/10

Exceptional

17 Nov 2025

Lisa

Great location.

6/10

Pleasant

14 Nov 2025

Michael

The hotel has a major construction project going on now. The check-in drop-off area is closed off and the swimming pool is closed. This information was not revealed when I booked my reservation. I prepaid for a two night stay, but skipped the second night and drove home.

Leisure Partner

8/10

Excellent

13 Nov 2025

Amama

Great location, hotel is under construction so part of the hotel is completely closed off for construction.

8/10

Excellent

10 Nov 2025

Shelby Sue

We would have liked to know the pool would be closed during our stay before arriving.

Leisure Family

8/10

Excellent

04 Nov 2025

Jan

Staff was very courteous. Daily room cleaning.

Partner

10/10

Exceptional

03 Nov 2025

Karla Stephanie

Nice, smelling hotel - nice staff and really clean rooms! Would definetly stay again.

10/10

Exceptional

29 Oct 2025

Caroline

Efficient and easy!!! Very friendly

Leisure

4/10

Poor

28 Oct 2025

Maria

Everything was good until i was woken up literally in the middle of the night by banging on my door because the building was on fire. I was out in the cold for over an hour or so. The staff did not come to let us know what to do where to go. Finally someone came with bottled water. That's it, no sorry for the inconvenience or any kind of explanation. The hallway smelled horrible once we were let back in. I had no rest n i didnt feel safe to go back to sleep. It was just a horrible night.

Leisure

10/10

Exceptional

28 Oct 2025

Liza

Everything was great! Except for the parking, was expensive !

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Xiaoxi

The bathroom and shower head are too old.

Leisure Family

10/10

Exceptional

27 Oct 2025

dongin

One disappointing thing was no jacuzzi. They should update the photo of pool area. The pool was heated and it was okay to use.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

perry

100 percent A+ all around

Business_and_leisure

10/10

Exceptional

26 Oct 2025

Kenneth

We really enjoyed our stay here …can’t miss with a Marriott. That’s our moto
The people
And staff here are so nice
Angel checked us in and he was so nice and helpful
Highly recommend

Leisure Partner

8/10

Excellent

23 Oct 2025

MIALIEN

Nice hotel but quite a bit of construction going on next door, more of a mess and inconvenience. IMO the best part was the flooring in the rooms, no old/dingy carpet. Close to several restaurants and stores to choose from!

Self

4/10

Poor

22 Oct 2025

john

Won't stay here again.

Business Family

10/10

Exceptional

22 Oct 2025

Meghna

We liked it

10/10

Exceptional

21 Oct 2025

Maria Felisa

Room was almost perfect
The people in the check in counter was not nice same at the checkout they can do better and friendly

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Omar

Loved it

Business_and_leisure Self

10/10

Exceptional

20 Oct 2025

Pei Bin

Great service

Leisure Friends

8/10

Excellent

20 Oct 2025

Mustafa

Very close to Fashion Valley shopping center. If you have your own car, very convenient location.

4/10

Poor

19 Oct 2025

Alan

Response by Front Desk and Security Guard were inadequate when I was exposed to an illegal drug apparently being used by adjacent room - the air leaked through an adequate adjoining door. This happened from Sunset to about 10:00pm. No appropriate options were given to me. I was drugged with no hotel help.

Leisure Self

10/10

Exceptional

16 Oct 2025

ELIZABETH M.

Air conditioning
Bed was very comfortable

Friends_and_family Friends

6/10

Pleasant

14 Oct 2025

Elaine

Hotel was excellent but on the last day of our stay, the room next to us was exceptionally loud, left their door propped open and was playing music next to us until at least 2AM. Unfortunately the sound insolation between rooms was not great, otherwise it would have been a great stay.

Leisure Family

4/10

Poor

11 Oct 2025

Dennis

Property under MAJOR Re-construction/Remodeling Inside and Out. WITHOUT WARNING OR DISCOUNTED PRICES/COSTS/FEES and WAENING THAT MOST ADVERTISED AMENITIES NOT AVAILABLE, THIS WAS NOT INDICATED IN EXPEDIA REVIEW AND YET RATED 4 STAR EXCELLENT. Guests forced to navigate Property without Safety Protection in place around construction Activity to find how to park NO BELL CAPTAINS Guests forced to unload Baggage find a Cart and deliver to Room, Guest forced to PAY FOR SELF-PARKING but told on Espedia ALL COST, FEES AND COSTS INCLUDED IN PRICE QUITED; fSelf-Parking was far from Entrance competing with Construction Vehicles and Activity with NO SAFETY SIGNAGE IN PLACE; INSIDE SERVICES Not ready for Prime Time: Disabled Guest not allowed to Check-In Earlier than 4pm; my Favorite Drink is Caipirinha, Baar did not stock Cachaca Liquor and Bartender did not know how to make it. Drinks served in plastic cups; No Pool Bar and Food Service; No Sales Staff in small Snack/Gift Store with VERY LIMITED SELECTIONS; Ice Machine dirty and hidden at end of hall; there was no Entertainment in Bar/:ounge or LobbyAreas. No Posted Calendar Events. No ShoppingMerchandise for tourism, no Local Shopping and Restaurant Guide in Room, Bar TV Volume did not work, Food very Poor/Wings drenched in Sauce made a mess; FRONT DESK CLERK REFUSED TO PROVIDE HARDCOPY RECEIPT UPON CHECK-OUT. TOLD ME TO CALL EXPEDIA TO GET RECEIPT. CASHLESS FORCED TO USE CREDIT/DEBIT CARD.

Business_and_leisure Family

8/10

Excellent

06 Oct 2025

Kyle

Clean comfortable bed

Business Self

10/10

Exceptional

02 Oct 2025

Robert

Great staff made things easy

Business

10/10

Exceptional

01 Oct 2025

Mary

Great!

10/10

Exceptional

29 Sep 2025

Joann

I enjoyed breakfast in my room and a dinner in the dining room. Food was delicious and staff attentive.
I recommend you have the screens on the hairdryers cleaned. While drying my hair the handle became too warm for my comfort. The filter was covered in lint. [FYI: I find I leave the same suggestion at every hotel I stay at.]

8/10

Excellent

28 Sep 2025

franqui

Yes

Partner

10/10

Exceptional

28 Sep 2025

Jessica

Parking was my only issue but found out there is an extra parking lot on the other side !

Leisure Friends

4/10

Poor

28 Sep 2025

ALICIA

Poco mantenimiento en los cuartos.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Lisa

Rooms were clean. Great view as well.

Partner

6/10

Pleasant

28 Sep 2025

Federica

There was noisy construction 24x7 around the property. This should be noted when people are making reservations.

Leisure Family

6/10

Pleasant

27 Sep 2025

Julie

Apparently this is an eco-friendly hotel meaning the air conditioning system in the room is only motion-activated. This means it does not kick in all night long unless you are moving about. No ceiling fans and no stand alone fans either to help give air circulation or cool the room. I think Marriott needs to rethink how they can meet eco-friendly requirements without subjecting their guests to sleeping in stifling air. Very uncomfortable sleeping environment.

8/10

Excellent

26 Sep 2025

ali

Nothing spectacular. Just an average hotel

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Shawna

Great location and very clean property.
Restaurant was fantastic!

Leisure Family

10/10

Exceptional

24 Sep 2025

Sandra

We liked the restaurant and little convenience store. Staff was awesome!

Leisure Family

10/10

Exceptional

22 Sep 2025

CRISTINA

Good

Business

10/10

Exceptional

15 Sep 2025

Emily

Nice enough for being outside the main downtown. Nice pool, and easy access to light rail.

Sink water pressure is pretty bad, but the shower pressure is somehow great.

Business Family_with_children

8/10

Excellent

15 Sep 2025

Ali

Price is high

10/10

Exceptional

13 Sep 2025

Adrienne

all good

Leisure Family

6/10

Pleasant

07 Sep 2025

Anuri

Disappointed about the trouble we had with

10/10

Exceptional

07 Sep 2025

Richard

Nice place, close to my daughter

10/10

Exceptional

04 Sep 2025

Teena

The front desk girl was so amazing remember my name and so helpful while I waited for my room

10/10

Exceptional

03 Sep 2025

Felipe

Great view

8/10

Excellent

03 Sep 2025

Ankita

It is a nice property with a friendly n helpful staff.

Business Partner

10/10

Exceptional

02 Sep 2025

JENNIFER

The stay was amazing the staff are amazing and the room are very Nice.

8/10

Excellent

01 Sep 2025

Theresa

Nice stay but missed room housekeeping :-(

We have always had a nice stay at your hotel. A little disappointed this time when we did not get our room cleaned. I called down to get coffee/cups brought up for the morning and at 5pm someone came up to clean room. I'm guessing it was because I called to have coffee delivered. This is becoming a pricey hotel which is fine considering the location, but a little better room service would have been appreciated.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Cynthia

Great service. Hotel and pool so nice!

Leisure Self

6/10

Pleasant

30 Aug 2025

Monique

A lot of the walls were peeling in the rooms

Leisure Family_with_children

6/10

Pleasant

25 Aug 2025

Winton

Self parking lacked proper spacing. One elevator wasn’t working causing difficulties in exiting the hotel. Hotel should be better prepared for this congestion for student college check in day.

Business Family

8/10

Excellent

24 Aug 2025

Rob

Stressful beginning to our weekend getaway

We arrived a little later than we wanted because of traffic. It was around 4:30 and we were having dinner with family at 6:00. We were told they had no rooms ready at this time. I was like a little flustered as this had never happened before, the person behind the counter said they could not guarantee the room being ready for me. I thought that was the reason check out is at 11:00 and check in is at 3:00. It is now 4:30 and you’re not sure when a room will be available. They took my phone number and said they would call. We had our 13 month old granddaughter and getting showers and ready for dinner was going to be a little rushed as it was, now I had no clue if we’d be on time. Fortunately a room came available about 20 minutes later and we were able to rush and make dinner barely on time. The person did apologize a few times and they waived my parking fees. I’m sure everyone was doing their best to accommodate everyone but was a little stressful beginning to our trip. The remainder of our three day stay went well and all the people who took care of us, i. e. Housekeeping, waitresses, bartenders, lobby workers, were outstanding.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Jessica

Misrepresentation of the room

Business_and_leisure Partner

8/10

Excellent

19 Aug 2025

Cecilia

We would stay here again. We only stayed one night but enjoyed the stay . It was quiet. The whole place looked really nice . We didn’t use the pool but it looked refreshing and relaxing.
I will say great water pressure and nice shower head !! I wish the bathroom had a fan but otherwise it was great .

Leisure Partner

10/10

Exceptional

18 Aug 2025

Heriberto

Great location

Business_and_leisure Family

10/10

Exceptional

17 Aug 2025

Abraham

I recently stayed at the Marriott Mission Valley and overall had a really enjoyable experience. The hotel itself is modern, clean, and welcoming, with a relaxing atmosphere that made my stay very comfortable.

One area that could use improvement is the parking situation. The express parking system wasn’t as smooth or convenient as I expected. It felt a little frustrating at times and I think this is an area where the hotel could really enhance the guest experience by making it easier and more efficient.

That said, the housekeeping staff were absolutely wonderful. They were attentive, friendly, and consistently kept the room spotless throughout my stay. Coming back to a perfectly clean and refreshed space each day made a big difference.

The amenities inside the hotel were fantastic. From the pool to the fitness center and common spaces, everything felt well-maintained and enjoyable to use. The food options were also impressive – fresh, flavorful, and definitely a highlight of the stay. I will admit that the food did upset my stomach a little at one point, but honestly, it still tasted amazing and felt worth it overall.

In the end, I had a great time at Marriott Mission Valley. Between the excellent housekeeping, quality amenities, and delicious food, the positives really outweighed the few hiccups. With a little improvement to the parking experience, this hotel would be close to perfect. I’d definitely consider staying here again and would recommend it to others looking for

Business Partner

6/10

Pleasant

14 Aug 2025

Layla

Not so good. The room was not in a good condition. The coffee maker was dripping all over the place. There was an unpleasant smell of damp in hallway.
The staff were polite and helpful.

Friends_and_family Family

8/10

Excellent

14 Aug 2025

Tom

Good hotel, rude neighbors

The staff was excellent, the location was ideal, and the room was comfortable. My only complaint was that there was a party in a nearby room that lasted until after 4:00 a.m. whivh made sleeping difficult.

10/10

Exceptional

13 Aug 2025

Leetiecha

Great hotel, met all my expectations!

Leisure Family

10/10

Exceptional

13 Aug 2025

Tamia

It was a nice stay. The water pressure was really low. And you can hear everyone’s conversation from inside

Leisure Partner

10/10

Exceptional

11 Aug 2025

Mark

Good was great and service was great

Leisure Partner

10/10

Exceptional

09 Aug 2025

Jorge

Very clean, and they have food options 3-day

Leisure Family

10/10

Exceptional

08 Aug 2025

james

Nice Hotel, a little noisy at night.

Leisure Family

6/10

Pleasant

06 Aug 2025

Verified traveler

Room clean - property not so much

Trash on our floor wasn’t emptied for days until I asked the front desk to take it out. and the smell was awful. I noticed lots of trash around the property piled up and pool towels left around for two days. Room was clean but property didn’t feel clean.

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Jose

Charges extra for wifi

Only complain I have is that they charge extra for wifi. You should not be charging extra for wifi if you are a guest.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

David

This is a low teir hotel masquerading as something better. Floor smells like dog. Room is basic and let's in light under the door. Sink had lukewarm water. Connecting door to neighbors let's in a lot of noise. Would not come back for the overrated price.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Michelle Andrea

I enjoyed my stay and felt very safe during my stay.

Leisure Self

10/10

Exceptional

03 Aug 2025

Susana

Lo más importante para mí es que esté limpio y lo estaba y, renovado

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Dionne

Nice get away

Nice place, friendly staff, good restaurant. Had a great time

Partner

6/10

Pleasant

31 Jul 2025

Habib

Nice facility but maintenance and service is limited. Rust inside the pool and on the outside of it. Elevators smelled very bad and not clean. Parking is awful, the spaces are so right there's no chance you won't sing the car next to you when you open the door.

Overall, I wouldn't book with this location again. They really need to address these issues especially the rust part in the pool. otherwise the facility and staff are wonderful.

Leisure Family

6/10

Pleasant

31 Jul 2025

Danielle

Good hotel overall

There is one restaurant on site but we choose to eat out more. We did order an appetizer of wings that were good. The actual hotel seemed overall clean there were just a few things that needed attention. In the gift shop area there are two microwaves that hotel guests have to use if they would like to warm up anything which were extremely filthy. For the amount of money that is being paid I feel like you should have their own private microwaves in their room. The beds were very comfortable. The room was clean besides a little rust in the bathroom by the shower. I was very surprised that you have to pay for Internet access which I think is a downfall. The hotel is in walking distance to several eateries and retail stores. Our refrigerator was not working upon arrival which was no big deal. Maintenance came in and switched it out immediately. The pool area is very nice, but there is no hot tub and the lounge area above the pool with fire pits was relaxing as well.

Friends_and_family Family