Name: Doubletree Hotel San Diego Mission Valley
Address: 7450 Hazard Center Drive, San Diego - Mission Valley, 92108, US

10/10

Exceptional

03 Aug 2026

Maria

Check in early was great

8/10

Excellent

03 Aug 2026

Ann Marie

The staff wasn’t very helpful and I the parking garage gate didn’t work properly. I asked for a detailed receipt and was told they couldn’t provide me one because I booked through a third party

8/10

Excellent

02 Aug 2026

Nicholas

Dinner in the bar was terrible. Half the menu wasnt available and it took about 30 minutes to receive our food as we sat alone in the dinning room. The staff was great, but the kitchen was just not making their lives easy. Will not plan on eating at that hotel ever again.

8/10

Excellent

02 Aug 2026

Rebecca

Clean hotel. Showers and rooms are old but in good condition. Towels are thin and scratchy. The restaurant was extremely slow and ran out of multiple dishes (and the main vegetarian ones), so dining was a very subpar experience.

10/10

Exceptional

31 Jul 2026

Rickie

Clean facility with helpful and friendly staff.

8/10

Excellent

26 Jul 2026

Jeff

Nice place, would visit again.

6/10

Pleasant

23 Jul 2026

Aaron

A decent room to stay at with a bed and functional bathroom. Cleaning service did not come to our room at all and we didn't have the do not disturb sign on the door knob. Gone for 5 hours at the San Diego Zoo and nothing was done while we were away from the hotel.

10/10

Exceptional

22 Jul 2026

Federico

Clean room

6/10

Pleasant

22 Jul 2026

Jessica

Good location near restaurants and shopping.

Parking, coffee extra.

10/10

Exceptional

22 Jul 2026

Eric R

The staff at the continental breakfast.Great crew, they go above and beyond

4/10

Poor

21 Jul 2026

Oshry

Ac wssnt consistent. Room kept getting warmer and then colder during the night.

Partner

10/10

Exceptional

20 Jul 2026

Shenel

Yeso

Family

4/10

Poor

19 Jul 2026

Melissa

I was unaware at time of booking that the entire weekend I stayed, the outdoor door was closed due to a private event. Booked there to relax poolside but instead had to also move my room to opposite site of property due to loud event music.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Michael

We loved the hotel …excellent rooms ..clean and cozy. The indoor pool is a huge plus as we were able to keep swimming until 10:00 PM with little ones

Family_with_children

10/10

Exceptional

16 Jul 2026

Benedict

I will definitely coming to stay there

Family_with_children

6/10

Pleasant

14 Jul 2026

William

What they do not tell you it’s 40 dollars to use their parking overnight and I was charged for water in the room my family did not use. Also when I spoke to customer services about charges they stated no problem and will refund in which they never did.

Family_with_children

6/10

Pleasant

13 Jul 2026

Shannon

The first room I got the bed was lumpy and AC didnt work. Not sure what it was, but it felt like springs were popping out. I moved to another room and the bed was better but very stuffy upon arrival and the AC wasnt working very well and the room smelled stale. There was hair left on the shower wall. It looked like the housekeeper couldn't reach ot so he/she left it. My key card only worked on my door. I had couldn't access the garage with it. I had to call everything I needed to enter or exit. The front desk was not very helpful with this. I couple of times I called and they picked up and hung up with saying anything. I would not stay there again.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Ana

Beautiful hotel with 2 pools and a hot tub.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Mitchell

The bathroom vent and the vent in the main room living room bedroom was filled with dust very unhealthy, and I have pictures to prove it if you’d like I can directly contact the Hilton and show them the pictures and perhaps they can reissue you us another amenity or refund partial money, but I will show you if you need to. I’ll can send you the pictures and or the Hilton. How do I reach the Hilton general manager or complaint?

Partner

10/10

Exceptional

11 Jul 2026

Miracle

Good stay

10/10

Exceptional

11 Jul 2026

Mallika

Short overnight stay. Convenient location as you can walk to shops/restaurants. The light rail station is just across the street and very convenient. The property was clean and felt welcoming. The room was spacious and the beds were comfortable. The staff were friendly and helpful. Overall had a pleasant stay and would definitely stay here again.

10/10

Exceptional

11 Jul 2026

John

Shout out to the whole staff and Brother Butch very welcoming great customer service everything that I needed was right near. I was very happy very pleased and satisfied. I will be staying again and recommended to all my family. God is good all the time.

10/10

Exceptional

11 Jul 2026

Tiffani

Everything was good. Only issue we had was there was a muggy like smell in the room. And we were suppose to get a room with balcony and did not.

10/10

Exceptional

10 Jul 2026

Nilda

The customer service agent at the front desk was very helpful and detailed.

Family_with_children

10/10

Exceptional

09 Jul 2026

Yarely

John at the front desk was so incredibly helpful, he made the check in process great!

Family_with_children

10/10

Exceptional

07 Jul 2026

Carly

Surprised by the size and luxury of this Double Tree. Rooms were very large. Had a Starbucks and gift shop too.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Sonia

It was good over all! I would stay again. I wish the room had microwave and or a mini fridge included but you can rent it.

Friends_and_family Family

4/10

Poor

06 Jul 2026

Melisa

During my visit to celebrate the Fourth of July, I encountered several issues with the front desk staff. Firstly, they made an error with my parking and room card, preventing me from successfully parking my car. I arrived late and tired from my trip and I had to run another time to get the issue fixed. Secondly, when I attempted to order coffee at their Starbucks, the staff didn’t understand about kids temperatures, and they also made an error with my order. I had requested a green tea latte, but instead, they provided me with an entirely different beverage, insisting that it was a green tea latte. Despite taking the drink, I will not be returning to this establishment for future visits. I will not spend money on a service that is consistently provided by unprofessional staff. If the management intends to improve the training of their staff, I may consider giving them another chance during my next visit to San Diego. However, if they fail to rectify the situation, I will seek alternative accommodations.

Friends

10/10

Exceptional

06 Jul 2026

Zelek

Good clean rooms
Very comfortable

Partner

10/10

Exceptional

05 Jul 2026

roger

Everything was nice and beautiful. My only comments would be the lack of streaming services on the tv and loose floor tiles in the bathroom

Partner

6/10

Pleasant

05 Jul 2026

Frida

A little to pricey

Family_with_children

10/10

Exceptional

04 Jul 2026

Karina

Everything was clean and well kept, no complaints!

Partner

2/10

Poor

30 Jun 2026

Julissa

Best advice I can give to others is find a different hotel. When I arrived to my room I checked the bathroom. It was disgusting. The toilet itself was dirty. It had hair on the toilet seat and behind the toilet. When I complained I wasn't offered a different room or to have the bathroom cleaned. I had to ask if they could clean the bathroom again. The staff of the front desk is not friendly at all. The man that checked me in seemed annoyed. I did interrupt the video he was watching. I went in and out of the hotel 10-12 times. I was only greeted twice (by the same person), mind you, the majority of these times they didn't have a guest in front of them. When I tried saying good morning, I was ignored both times. When I arrived to the property, all of the garbage cans were overflowing with garbage next to the trash cans because the garbage had not been emptied. The lobby is very nice. I was expecting my room to be nice too! My room smelled bad, the carpet was old and had holes. The bathroom has a poorly designed sliding door only held by the top of the door frame.
Needless to say, I would never come back to this location. For the amount of money they charge per night I would rather go to a cheap motel. I would get the same kind of room, pay less, and probably deal with friendlier staff.

Family

4/10

Poor

29 Jun 2026

Cassandra

Property was nice, great location but our room was gross. It smelled so musty. The hallway leading to our room was super dirty. The carpet was dirty. Wall vents were full of dust and spider webs in corners. The caps on the sides of the toilet were covered in urine .. explains why it smelled like urine so much. Not sure if other floors are the same .. but we stayed on the 5th floor.

Partner

4/10

Poor

29 Jun 2026

Jenna

room had rotten eggs in the fridge ,Gross hairy soap in the shower , Lights in the bathroom barely worked and a whole 3 foot panel in the room fell off and exposed a bunch of internal stuff in the wall…

Friends

10/10

Exceptional

28 Jun 2026

Cynthia

Pop corn ceiling coming off room 433. Mildew smell. Kind of disappointing for a brand hotel…but great location an ok for price in the area. Pool, pool cabanas, and bar were great. Front desk staff courteous and helpful.

10/10

Exceptional

28 Jun 2026

Fatima

Hilton properties are always a pleasant stay.

Partner

8/10

Excellent

28 Jun 2026

Alemayehu

Parking is very expensive should be free for the customer

Partner

10/10

Exceptional

27 Jun 2026

Shannon

Great hotel, stayed two nights. Hotel was comfortable and clean. Ate at the restaurant for breakfast and food was good. Would recommend

Partner

4/10

Poor

27 Jun 2026

Michael

Completely overpriced. I stayed at a Hampton Inn the previous night and the Hampton Inn was nicer. At the Doubletree, the carpet was stained. The AC in the unit would only cool it to around 76°. The water in the lobby was pungent. For this price, they didn’t even give you free coffee in the lobby or a free breakfast. Parking was extra unlike the Hampton Inn. This was overpriced and they did not give you an experience that you paid for.

Self

6/10

Pleasant

25 Jun 2026

Christina

It would be so much better if there were refrigerators and microwaves in the rooms. The plug in my bathtub did not work, the carpet had a huge stain right in front of the door, and the room always smelled musty and felt damp. The pool and pool area are nice, tho there weren’t any towels outside. I stayed here for the ease of using the trolley, but would pick a different hotel next time.

Self

8/10

Excellent

25 Jun 2026

WILLIAM

Clean higher floor but facing the 163 hwy. It was noisy.

Partner

10/10

Exceptional

22 Jun 2026

Lynette

My only complaint was that the wood furniture in the room needed dusting. Don’t know how this is overlooked.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Allison

We paid over 1400 dollars for two nights were placed on the top floor where all night throughout our stay there was a lot banging noise so loud that my family and I were not able to sleep. Spoke to staff multiple times regarding this and they only gave us a comp for one night parking for 40 dollars. Very displeased and dissatisfied. If you want to waste money on a hotel for no sleep this is definitely your place.

Family

2/10

Poor

20 Jun 2026

Ryan

Was told the room would be ready by 11 so i drove from out state to be there early and take my son to see whales. Room wasnt ready until 4 my son had no where to take a real nap and we were basically homeless for the full day.

Family_with_children

10/10

Exceptional

20 Jun 2026

Dedrick

Amazing experience had a little trouble checking in due the system being down but other than that everyone was extremely helpful and great food and drinks

Partner

4/10

Poor

17 Jun 2026

Jonathan

The room that I stayed in was very dirty, stains all over and you could tell it was not maintained or cleaned regularly.

Self

10/10

Exceptional

16 Jun 2026

Josephine

The front desk staff Carolyn give us an excellent service

8/10

Excellent

16 Jun 2026

chadi

There was a musty smell

10/10

Exceptional

15 Jun 2026

Malambian

Clean room, the staff 10/10.

10/10

Exceptional

14 Jun 2026

Ming

Delicious cookie

8/10

Excellent

14 Jun 2026

Francisco

Olía mal la habitación, puerta baño no cierra,

Partner

10/10

Exceptional

12 Jun 2026

Rachel

Loved the heated pool!

Friends

10/10

Exceptional

11 Jun 2026

Servando

It was very clean

Family_with_children

6/10

Pleasant

09 Jun 2026

Giovanny

Hotel Rooms are a bit outdated.

Family_with_children

2/10

Poor

09 Jun 2026

Mysore

Very bad dirty unfriendly people do not recommend this property

Family

6/10

Pleasant

08 Jun 2026

Christopher

Everything was extra. Parking was 40 a day, deposit was 100 night you were staying. Coffee was double what it was outside the hotel. The hotel was more outdated than expected but the pool was great.

Family_with_children

10/10

Exceptional

07 Jun 2026

Enriq

Clean and nice

Family_with_children

8/10

Excellent

06 Jun 2026

Matthew

My stay here exceeded my expectations! My room was clean and spacious, and the lounge area/pool/jacuzzi/gym elevated my experience. The surrounding area was also quiet and had a few restaurants, malls, movie theaters within walking distance, which was perfect for my stay!

Partner

6/10

Pleasant

05 Jun 2026

VIKRAM

Rooms are not bad washrooms are very out dated
Gives it a 1950 feel not in a good way

Family_with_children

10/10

Exceptional

05 Jun 2026

Cheng Wei

Try to find parking elsewhere

10/10

Exceptional

03 Jun 2026

Mauricio

A great place to stay many things to see and do

Partner

8/10

Excellent

03 Jun 2026

Molly

Wonderful!!

8/10

Excellent

01 Jun 2026

Veronica

The property was nicer than I excepted. It was a great stay. Not to mention the cookies they give - delicious! The cafe inside the hotel is also nice and convenient. The only thing I will say is both my brother’s family and mine stayed at the hotel. We both received a $4 fee charged to our cards for “water” in the room. However, we did Not have any waters in our rooms. We brought our own. If you are to stay there, make sure they don’t charge you the $4. Aside from that, great stay. Oh! The parking is also $40 a night. I found that to be very pricey on top of what you’re already paying to stay at the hotel. Be mindful of that before staying.

Family_with_children

6/10

Pleasant

31 May 2026

Timothy

I want to say first of all I've stayed in double tree before here in Dublin CA an you don't have to pay for parking which is ridiculous for all the money you pay to stay there secondly never been in a hotel with out a fridge I will not be staying at San Diego double tree on hazard Dr again

Partner

10/10

Exceptional

30 May 2026

Adrian

Asked for cookies multiple times and staff was rude .
Stayed there 2 nights and received cookies once .

Only reason I chose hotel was for that small treat .

Maybe San Diego is different from other double trees .

Family_with_children

8/10

Excellent

30 May 2026

Allison

Great fitness center, easy parking, large lobby, onsite store had a great selection of food and snacks.

Family

10/10

Exceptional

27 May 2026

Victor

Had another great stay and Double Tree Mission Valley. The staff were courteous and welcoming. Check in was quick and easy. The rooms were spacious, clean, comfortable and well appointed with all you need for your stay.

Self

10/10

Exceptional

27 May 2026

SERVANDO

a

Family_with_children

6/10

Pleasant

27 May 2026

Shaylissa

I liked that the property was very clean. Did not like how I had to pay for both wifi and parking. Additionally breakfast was also paid for. I was promised a balcony but the balcony door was drilled shut so I could not use this feature that I payed extra for. The hot tub was tiny and the jets didn’t even work which I was really disappointed by.

Partner

8/10

Excellent

25 May 2026

Maressa

Great basic hotel with clean rooms and facilities (pool and gym).

Friends_and_family Family

10/10

Exceptional

25 May 2026

Stephanie

The front desk staff were awesome !! Especially Aiden

Family_with_children

10/10

Exceptional

25 May 2026

Donald

Great room. Clean and quiet. Hotel was near everywhere I needed to go. Close to the airport

Family

6/10

Pleasant

24 May 2026

Jamela

The room didn’t smell fresh. It was musty when we walked in and as I was laying in bed, I can smell bad odors from the floor. The hotel looks and feels old and it needs a refresh. The cookies were not warm. I don’t think it was worth $390 a night to be honest.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Jorge

The hotel was nice, parking is overpriced but the location is great, overall a great stay other then the parking

Self

4/10

Poor

23 May 2026

Peter

Nice location and staff. Hotel is outdated and needs renovation. No ventilation in bathroom,noisy and inefficient air conditioner. There are a lot of dust on furniture. But what is outrageous is parking fees:$40 per night. Be aware, because this price is nowhere to be found during booking.Will avoid this hotel in future.

Family

10/10

Exceptional

22 May 2026

Lindsay

This is one of our favorite places to stay when we visit our daughter as SDSU. It's fairly close to the campus, there is shopping and restaurants near the hotel, the trolley is right outside the hotel, the staff is always friendly, it's clean, and it's comfortable. The only downside is that there always seems to be a conference of some type and then the pool area is closed off or just completely crowded.

Family

4/10

Poor

22 May 2026

David

No free coffee in lobby so you have to buy a regular black Starbucks coffee from them for over 8 dollars! Or drive somewhere. No smart tv! Rooms need an update. Smart elevators but no smart tv. Parking is 40 bucks. Walls in room are very thin to say the least. I would never stay here again unless they update the place and offer more amenities.

Self

8/10

Excellent

21 May 2026

Tulimalefoi

Good location. friendly staff. Property was clean

Self

10/10

Exceptional

20 May 2026

ISA

Everything

10/10

Exceptional

20 May 2026

Thomas

The staff was very friendly and the property was very clean.

Partner

6/10

Pleasant

18 May 2026

Careena

The lobby makes the hotel look nice. Then you go you up stairs and it is outdated and not maintained.

Partner

6/10

Pleasant

18 May 2026

Chad

Showers sucked and paying to park everyday day for $40 sucked but everything else good

10/10

Exceptional

18 May 2026

Jordan

The rooms are a little dated but overall the property is very well taken care of and location is close to good restaurants.

Partner

8/10

Excellent

17 May 2026

Ali

Nice hotel to stay in. Parking is $40 per night. Or they tell you go park on the street where you can rarely find a spot and you’re exhausted from traveling. I understand parking cost a fee but $40 was way too much.

Self

8/10

Excellent

17 May 2026

Adam

Room was decent, but needs an upgrade. Carpet looks stained, if not replaced, cleaned at least. No refrigerator or microwave in the room…apparently not all rooms come with that which is weird. Parking is $40 a day, breakfast at cafe was $15 for continental buffet and the ala carte was ridiculously expensive. Just grabbed Starbucks in lobby with muffin. Very close to trolley station and Fashion Valley mall.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Leslie

Very clean and staff was helpful will be staying here again!

Friends_and_family Family

10/10

Exceptional

16 May 2026

CUONG

N/a

Partner

8/10

Excellent

15 May 2026

Oscar

Great area and location to stay at. Would definitely return back.

Family_with_children

10/10

Exceptional

14 May 2026

Edgar

The hotel is close to the city trolley which is convenient to take around the city

Family

8/10

Excellent

10 May 2026

Michelle

Room was spacious, staff was nice and they gave us a room early.

Family_with_children

10/10

Exceptional

09 May 2026

Adrian

Great experience. The indoor pool was the best thing

Friends_and_family Family

10/10

Exceptional

08 May 2026

Nancy

Was tired and I was able to get the late checkout just by text, staff was super helpful with their recommendations.

Self

8/10

Excellent

05 May 2026

Verenice

I loved the resort ,the staff ,the room and cookies. The only issue we had is that we couldn’t enjoy the indoor pool to its full potential because there were having swim classes. I’m all for the swim classes but i dont think the classes should be given on a pool that its for our guest to enjoy to its full potential.

Family_with_children

10/10

Exceptional

04 May 2026

Luis

Overall it was a great experience. I believe his name was Brian, he checked us in and he was wonderful. Super helpful and friendly. We asked for a crib for our daughter. It was in the room super quick. The warm cookies were wonderful, my daughter enjoyed it. The only 2 things i would mention that could improve were the water pressure in the shower is super low. It took a while to fill up the tub for my daughter’s bath. And the second which is not really a big deal but the rail on one of the crib kept falling down. My daughter kept crawling out through there.

Friends_and_family Family

10/10

Exceptional

02 May 2026

PAUL

Clean and modern with friendly staff. I recommend the poke bowl in the restaurant if you’d like it somewhat spicy.. The valet parking fee raised my eyes.

Self

2/10

Poor

01 May 2026

April

Under construction or maybe going out of business but wasn’t the usual double tree experience we’ve enjoyed before. Of course the cookies are always amazing!

10/10

Exceptional

01 May 2026

Cristian

Only stayed for 1 night but great view great place would definitely recommend

Partner

8/10

Excellent

30 Apr 2026

Jaime

Great stay
I’ll do it all over again,
Just give your cleaning stuff more time to clean each room

Partner