Doubletree Hotel San Diego Mission Valley

United States , San Diego - CA
SAN DIEGO - MISSION VALLEY, 7450 Hazard Center Drive
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100 reviews shown

10/10

Exceptional

21 Mar 2026

jo ann

We like this hotel for central location to food options and how safe we feel. The parking garage has a daily fee but it’s clean, covered and well lit. Easy freeway access it also helps that your ex Californian's to know options to get around faster. lol

Family_with_children

8/10

Excellent

16 Mar 2026

Jonathan

Ordered a cesar salad and received whole uncut leaves of lettuce which was weird.

Partner

10/10

Exceptional

16 Mar 2026

Kelly

We did not bring pets with this trip. Room was good

Partner

10/10

Exceptional

15 Mar 2026

Job

Grear

Friends_and_family Family

4/10

Poor

14 Mar 2026

David

Nice room, only downside was wifi was not connecting at all. Had called front desk, created an account because they said it was mandatory to even connect to the FREE wifi.

Partner

4/10

Poor

14 Mar 2026

Marilyn

We stayed in an assessable room. The water controller for the tub was very difficult to reach practically behind the sink.
The bed was very uncomfortable.
I picked a city view for our stay and what we looked at out our window was a very large tree that rubbed against the window.

Partner

10/10

Exceptional

13 Mar 2026

Isaac

Everything was PERFECT.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

cindy

Great

8/10

Excellent

11 Mar 2026

Kenyatta

It was just a shocker that parking was $40 per day even if you were staying on the property no complementary water water was two dollars

Friends

10/10

Exceptional

10 Mar 2026

Paola

Came here after the Kings Inn treated our family poorly. We found true hospitality!!!!

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Andy

Great Hotel minus a small hiccup with a backed up bathroom lavatory sink.
And a turned off (Hot) mini fridge.

Partner

8/10

Excellent

08 Mar 2026

james

The property was clean and comfortable, though it could use some minor maintenance like touch-up paint. It’s a bit outdated, but overall still a pleasant place to stay. Parking is expensive. I would stay here again.

Family

10/10

Exceptional

08 Mar 2026

German

Excelente

6/10

Pleasant

08 Mar 2026

Valerie

Nonsmoking but guests were smoking in room areas. Very outdated lights in room not working properly

10/10

Exceptional

06 Mar 2026

David

Everything’s good

6/10

Pleasant

06 Mar 2026

Victoria

Rooms were kind of raggedy. Also they said they weren’t gonna let me carry my breakfast upstairs and I had a call and do a bunch of other stuff to ask to bring my breakfast upstairs that I paid for before hand….

10/10

Exceptional

04 Mar 2026

John

Did not use the pool this time. But, the spa could have been a couple of degrees warmer. The outdoor area is very well appointed and relaxing.

Partner

4/10

Poor

03 Mar 2026

Rick

My hook for my top shower head came loose and couldn’t use the shower head at all. I reported to housekeeper and they stated it was reported to their supervisor. I came back to my room and the shower handle to the shower head was not fixed. I had to use the plastic cups to shower

Self

8/10

Excellent

02 Mar 2026

Zoe

Nice staff. Pool and hot tub area very nice.

10/10

Exceptional

27 Feb 2026

Jesus

Yes

Family_with_children

10/10

Exceptional

27 Feb 2026

Elizabeth

Staff is very professional and friendly. Room was cleaned and organized.

Self

6/10

Pleasant

26 Feb 2026

Stephanie

I’ll give a 3.5/5: I stayed there for two nights, and overall it was a good experience. The indoor pool is 24 hrs, which was nice. The room is spacious, clean and the bed is comfortable. However, I was surprised by some of the additional charges: $40 USD per night for parking, a $100 USD deposit per night, and $2 USD per bottle of water in the room (no complimentary bottles are provided). There is free parking available outside, but it is at your own risk. I parked there without any issues. I also took an exam at the hotel, and they validated parking for non-guests but not for guests staying at the hotel, which I found unfair. I hope this information is helpful.

Self

10/10

Exceptional

26 Feb 2026

Linda

Our room was clean and well lit and a/c was working and quiet.

Family

10/10

Exceptional

24 Feb 2026

Jonathan

fantastic

10/10

Exceptional

23 Feb 2026

Diego

Staff

10/10

Exceptional

22 Feb 2026

Carl

Everything was perfect! Check in was quick. We got cookies. Welcomed and thanked us several times because we Hilton Honors members. They even let us check in and gave us our room well in advance of the 4pm check in.

Partner

4/10

Poor

22 Feb 2026

SARAH

The shower pressure was dismal and the water never fully got hot. Also, no one was able to connect my stay with my hilton account.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Charlette

Staff was great, very friendly! Loved the location and the room.

10/10

Exceptional

15 Feb 2026

Mary

We found the property very clean and we had a good rest.

Leisure Family

10/10

Exceptional

11 Feb 2026

Heriberto

VERY NICE AND CLEAN

Business

4/10

Poor

07 Feb 2026

Lee

A few things.
I scored a great deal financially, a nice suite on a weekend but was it Walmart I had expected?
Stayed at the Doubletree branded hotel in SD. I’m a Hilton member but from arriving the staff made us feel less welcome for having used Hotels.com and scaring that deal. Thanks for being a member but you don’t get the water’s, you don’t received points, you don’t ……quite unwelcoming.
Then the room. The hotels.com pictures were at best misrepresented the rooms. The room what’s named “exclusive suite [Murphy bed]. The pictures showed a large suite, with business conference room, kitchen, seating area with a Murphy bed down, nice bathroom, and a king bed in a bedroom. But sorry, that king bed wasn’t really our suite. I felt slighted. Definitely misrepresented what I had expected. Before settling in, I checked the Hilton app and eventually found the room. Same name, same pics, minus the king bed room. I double checked Hiteks.com. King bed present.
Did I complain, no. From the reception we received, it was apparent that Hilton would not welcome the complaint and would point us to Hotels.com. The room shown didn’t exist so pointless complaining. And rationally speaking, we scored a great deal either way, cannot. Complain about what we got from a value for money but we were just let down by misoresented pictures. So I’m leaving my review here.

Partner

4/10

Poor

01 Feb 2026

Mark

You're ad indicates that breakfast was included with the stay but it was not. We were charged $27 per person for a mediocre breakfast. If I had known it wasnt free with the hotel rate I would have gone to a restaurant and gotten my moneys worth. Having breakfast included is a criteria for me when choosing a hotel. Disappointed.

Friends_and_family Family

10/10

Exceptional

31 Jan 2026

Peter

Clean and great staff

4/10

Poor

30 Jan 2026

herman

Due to my late arrival, I called DoubleTree staff and Manager and they were not able to help with room access for my other party arriving before I did. Even after repeated attempts at calling the Manager and hotels.com for assistance DoubleTree refused to provide access to my other party to the room until I arrived.

10/10

Exceptional

28 Jan 2026

Christopher

Very nice room. Clean and well appointed amenities. The staff was very friendly upon check-in and even the next say when i asked for directions to the restaurant for breakfast.

Business

10/10

Exceptional

28 Jan 2026

Andrew

Front desk staff amazing

10/10

Exceptional

27 Jan 2026

Erik

Great stay. Wonderful location

10/10

Exceptional

27 Jan 2026

kourtney

Everything was great, though the sliding door to the bathroom got stuck a bit it wasn’t too difficult to open

10/10

Exceptional

25 Jan 2026

john b

Staff was excellent,beds were super comfortable, and indoor pool was great!

10/10

Exceptional

25 Jan 2026

Danny

The staff was attentive with our needs. The room was nice and clean.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Justin

The riom was great, staff was very friendly, lots of things to do in and around the hotel.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Mary

The room was clean and comfortable. Pool was amazing!
Loved the fire pits and connivence of the trolley system.
Staff was professional, they even checked in on our needs.

Thank you!

Leisure Family

10/10

Exceptional

17 Jan 2026

Nathaniel

Great

6/10

Pleasant

14 Jan 2026

Barbara

It was a great stay especially their cookies but other places were close off and first time there with my husband and we were looking for a family oriented hotel with more activities besides pool which was nice but was looking forward to more festivals within the hotel.

10/10

Exceptional

12 Jan 2026

William

Room was excellent. Very comfortable. I love the friendliness of the staff and the location does not get any better than this. the Trolley is right across the street, (a 5 minute walk). You can get to literally \"any place\" you need to go in San Diego from the trolley. I will definitely stay here next time i'm in San Diego.

Friends_and_family Friends

8/10

Excellent

10 Jan 2026

Amanda

Lovely staff, there were ants in the bathroom

Business

10/10

Exceptional

08 Jan 2026

Susan

都很好

Leisure Partner

6/10

Pleasant

07 Jan 2026

Barakat

overall good

6/10

Pleasant

07 Jan 2026

Cindy

My first impression of the hotel was good. It has a nice lobby area and our room was what I’ve expected. But the reason for the mediocre rating is because of the following:
1. Extra fee for everything: $40 parking per day. We had to paid for parking, even thought it wasn’t even located in a busy area. There are free parkings right across the street. Bottle waters are not complimentary. Unless you’re a Hilton hotel member. Wifi is not free.
2. Does not clean room daily: We were there for 4 nights and our room was only cleaned once! We’re not morning people so we put a “Do not disturb” tag on the door, but in my experience at other hotels, they would come back later and clean our room.
3. Always had to ask for towels: We used their pool twice and each time there were no towels! Not just the pool towels were an issue but we booked a double bed since there were 4 of us, but they only stock 3 towels. Asked for more towels but still only got 3!
4. Cafe in the hotel: Not sure what the operation hours are. We usually get down there from our room after 10:30am. First day it was opened, then next day it was closed. The next day we waited along with other guests then they finally came back at 11:20am.
Overall I feel like it was nice hotel and we like the location as it was close to the Fashion mall and central to all the places we visited. They had a pool and hot-tub and my kids enjoyed the pool. Which is why I gave it a 3 stars. Maybe if they paid more attention to the little things,

Leisure Family_with_children

6/10

Pleasant

07 Jan 2026

Stephen

Great property, great location, the room was not as clean as I expected. Had a musty smell and the carpet looked filthy. I was afraid to take my shoes off. It was probably stains, but off-putting for sure.

Business Self

8/10

Excellent

04 Jan 2026

Beatriz

The staff was kind and courteous , the rooms were clean, well and supplied with necessities. We received free cookies upon entry, the gym, indoor pool and jacuzzi were amazing. The only surprise that was quite significant and is not mentioned in the Expedia or hotel site description is that doubletree charges $40 for parking daily. That was a surprise! My children and I had to park outside on the limited parking. We circled and circled the area looking for parking until we found one about 1 block away. That was the only inconvenience.

Leisure Family

2/10

Poor

04 Jan 2026

Keith

Room had ants. Switched rooms 2 other times and both were dirty. Front desk person didn’t seem to care. Not a clean hotel. Morning manager never seemed to show up when I was told. Not a good place to stay.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Roland

Customer Service at front desk. I was able to check in early.

Business Self

10/10

Exceptional

04 Jan 2026

Tynisa

The room was very clean and kept.

Leisure Partner

10/10

Exceptional

04 Jan 2026

olga

El hotel su limpieza pero lo mejor fue la amabilidad del personal en la recepción llegamos antes de nuestra entrada veníamos de un viaje cansado y nos apoyaron en darnos la habitación lo más pronto posible.
Excelente

Friends_and_family Family

2/10

Poor

03 Jan 2026

Karine

I am very disappointed because it was completely different in the hostels and the rooms were very dirty. I don't care anymore because I spent money for my family to come and enjoy it, but I came and saw a very unpleasant, dirty room, and I was very disappointed. My stay here was not successful, and I would not recommend anyone to come to this hotel. When I went into the bathroom, there was hair all over the place, the floor was dirty.

2/10

Poor

03 Jan 2026

Carlos

6 noches y solo 3 días limpiaron la habitación cuando yo lo pedí

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Jessica

Staff was great. Room could use some touch-ups like carpet and water damage on some furniture. Sliding doors need upgrading the venting, opening and closing was so cumbersome. And the doors on elevator C on the 3rd floor need the expletive properly removed.

8/10

Excellent

02 Jan 2026

Arpi

It was ok.

Leisure Family

6/10

Pleasant

02 Jan 2026

Kaylee

Door looked like it had been broken into. Basic room. Bed was comfy. Cool balcony

Leisure Pet

4/10

Poor

02 Jan 2026

Julien

I paid for a luxury suite with balcony and got an old run down room with no access to the balcony was charged $618 for 2 nights. The room even looked like it had mold building up In the restroom, my wife and I were really looking forward to putting our kids to bed and hanging out on the balcony. It was one of the main reasons we got the room

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Marco Emilio

Good

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Randy

Leisure Partner

8/10

Excellent

31 Dec 2025

Anna

Hotel was nice. Room was clean and spacious. Close to 2 malls and plenty of dining options.Indoor pool was a plus and clean. Staff at check in was mediocre. Staff in the morning was very friendly.

Family_with_children

10/10

Exceptional

31 Dec 2025

James

Staff, rooms, pools, and price..very good!

Partner

10/10

Exceptional

31 Dec 2025

Neyda

Just the tools shift get rénovation

10/10

Exceptional

31 Dec 2025

Candice

Anthony at the front desk is so nice!!

8/10

Excellent

31 Dec 2025

kaushal

Clean room

Leisure

10/10

Exceptional

30 Dec 2025

GUANG

Clean, quiet

Leisure

6/10

Pleasant

30 Dec 2025

Tamara

I want to start this review off by stating that the ENTIRE STAFF is/was awesome. Very polite, professional, and helpful.

From the moment I checked-in until I checked-out I received great service from the staff. 5⭐️

My issue is the quality of my room. I felt like I was staying in a MOTEL instead of a HOTEL. It was run down, old, and raggedy on the inside. OUTDATED OVERPRICED ROOMS! The tv remote was antiquated and only a few channels to watch tv on. The bedding was skimpy and they had very thin blankets. I didn’t mention the cost of the parking because most hotels are doing the same, I’m not going to single them out, it’s unfavorable but it’s become common practice. The hotel and its rooms are run down, old, and shabby to put it lightly.

I want to reiterate, the staff was awesome ❤️ but the hotel itself was trash.
I will not be returning, and I’ll proceed with caution when it comes to Doubletree hotels… the cookie 🍪 isn’t worth it to me.

8/10

Excellent

30 Dec 2025

Eunkyeong

Great location, close to the Mission Valley mall. Also we could walk to Barns and Nobles for 5 min. A small store on the 1st floor is also good.

Leisure Family_with_children

10/10

Exceptional

29 Dec 2025

Daisy

Amenities were fantastic, nice staff, room carpet could be a lot cleaner

8/10

Excellent

29 Dec 2025

Hector

Plumbing smells

Partner

10/10

Exceptional

29 Dec 2025

Eddie

Amazing staff

10/10

Exceptional

28 Dec 2025

Remant

Staff if good.

10/10

Exceptional

28 Dec 2025

Robert

Don't know about the bar, did not eat breakfast

Friends_and_family Friends

4/10

Poor

28 Dec 2025

Evan

ass

2/10

Poor

27 Dec 2025

Jennifer

The room was cold and couldn’t adjust the temperature. The sink dripped all night. The be squeaked terribly! The hotel is dated!

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Tim

Was great

10/10

Exceptional

26 Dec 2025

Jill

Clean room

Leisure Family

10/10

Exceptional

25 Dec 2025

Janelle

The room was super quiet and clean. The staff was kind at check in and check out. We would definitely stay here again.

Leisure Family

10/10

Exceptional

21 Dec 2025

Duana

Enjoyed my stay. The staff was friendly and helpful, the room was clean, comfortable and quiet.

8/10

Excellent

16 Dec 2025

Robert

Plumbing was very loud.

Leisure Partner

6/10

Pleasant

16 Dec 2025

Andre

It was good until they charged me $40 for parking and I did NOT park at the hotel. I parked on the street 3 blocks away.

4/10

Poor

14 Dec 2025

Meilie

Walls were thin so we heard lots of noises our first night. People running up and down the halls didn’t help

10/10

Exceptional

13 Dec 2025

Julia

Self

6/10

Pleasant

10 Dec 2025

Caitlin

The rooms are run down and there were ants in the bathroom. I changed rooms due to the ants and there

10/10

Exceptional

10 Dec 2025

Alison

Clean room and awesome staff!

Leisure Self

6/10

Pleasant

09 Dec 2025

ANTONIO

We stay on 11th floor, need ,

Partner

2/10

Poor

08 Dec 2025

Roberto Esteban

Just stayed one night and will not be staying here again. This hotel is money hungry. Just came back from Thailand and Being needed only one night to take flight next day. This hotel charges $40 dollars a night for parking and bottled water in room is $2 each. Come on at least give your customers some water who cares about a cookie. In Asia didn’t pay once for water or parking and service was excellent. Man what a difference when you hit US hotels.

Leisure Partner

8/10

Excellent

07 Dec 2025

Rexie

Cleanliness , very nice Hotel and convenient to all places we want to spend our day by trolley. This is the Hotel we stay when we go to San Diego.

Leisure Friends

6/10

Pleasant

07 Dec 2025

Angelina

The staff was great, but I wish the hotel offered valet