Name: Best Western San Diego Pacific Beach/Mission Bay
Address: 2575 Clairemont Drive, San Diego, 92117, US

6/10

Pleasant

01 Aug 2026

Christian

Rooms were good outside building could use some work

10/10

Exceptional

31 Jul 2026

Cassie

The staff were very helpful and wonderful. My daughter and I enjoyed our stay. The breakfast was very nicely put together as well! Close walk to the water and an easy drive to Sea World.

4/10

Poor

30 Jul 2026

Fern

It took 12 minutes for someone to come to the front office to check me in - there were 4 of us waiting. No tissues , wash clothes or coffee cups. Same thing next day. They are under staffed. Tipping did not help!

6/10

Pleasant

28 Jul 2026

Jaqueline

We didn't spend to much time in our room we were out all day and just slept but our room was okay the outside was a bit disappointing compared to the web photos. Overall okay outside can be better kept.

8/10

Excellent

25 Jul 2026

Maria de la luz

Close to our destination. Only inconvenience is that we had to wait about 15-20 minutes for someone to help us check in. There was no one in the office when we arrived. Someone finally checked us in

10/10

Exceptional

23 Jul 2026

Man

Good

8/10

Excellent

22 Jul 2026

Sheryl

Property and rooms were clean. Staff were very friendly. Breakfast was ok but it was exactly the same every day. Pool and hot tub were clean but we wish it was opened later, but 9pm was not unreasonable. We would definitely stay again.

10/10

Exceptional

22 Jul 2026

Andres

The front desk staff wasn’t particularly friendly. They weren’t rude, but they didn’t make us feel very welcome. The hotel is in good condition, and considering the price, I would stay there again. The parking was excellent.

Partner

10/10

Exceptional

21 Jul 2026

Rajyashree

Excellent Service!

Family_with_children

10/10

Exceptional

20 Jul 2026

Sharon

Pool and spa needs to redone

Family_with_children

4/10

Poor

20 Jul 2026

Carol

Room nicely updated. Mattress and pillows uncomfortable. Room had a musty, smoky odor that permeated clothes. Parking was tight. Hot tub loosing surface.

Partner

10/10

Exceptional

17 Jul 2026

holly

they had the hotel remodeled was very nice well stay at again

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Azemar

Amazing in the room.....

6/10

Pleasant

15 Jul 2026

Martha

The parking was very convenient the room is clean but small

Family_with_children

6/10

Pleasant

13 Jul 2026

Marin

Overall, we had a good stay. The room was clean and decent, and the air conditioning worked extremely well, which made the room very comfortable. The complimentary breakfast was good, and the coffee was surprisingly nice, although the breakfast options were the same each day. The bed wasn't the most comfortable, but it was adequate for a short stay. One thing to note is that the main parking lot is a bit tight if you have an SUV or truck, so I'd recommend using the side parking lot if it's available. Overall, a pleasant stay and a good value.

Family_with_children

4/10

Poor

13 Jul 2026

Haley

Although the rooms do \"look\" nice enough, they were filthy. My daughter spilled some water on the floor and when I wiped it up the wash cloth was black. The hallways were also clearly never cleaned even though there was always a cleaning cart blocking the halls.

The continental breakfast was mediocre. One day the sausage and eggs were great. The next day the sausage literally still had ice crystals throughout. The coffee was riddled with grounds.

My key cards were deactivated part way through our stay randomly. When I went to get that fixed she stated that they must have been demagnetized but i had one that had only been kept in the room and it too was off. So they must have mis programmed for the wrong date. Annoying to have to go to the desk again...

The pool and spa were not maintained. They had up yellow caution tape surrounding the spa ADA chair lift and bags of dusty concrete. Definitely not up to code.

I will never stay here again and I'm so sad I wasted my money on this run down place.

Family_with_children

6/10

Pleasant

13 Jul 2026

Kalsoom

The towels and bedsheets were smelly and dirty.

Family_with_children

10/10

Exceptional

10 Jul 2026

Daniel

It was a great location. I really enjoyed where I stayed. It was fabulous for me and my daughter.

4/10

Poor

05 Jul 2026

Josephine

We were awakened by banging an yelling as well as noisy all night!

Partner

6/10

Pleasant

03 Jul 2026

Brittany

The room was decent but the property was really bad. The walkways were all torn up and dirty. The breakfast room is super small and there isn’t much of a selection. The bedroom was redone so I can’t complain about it. It worked for us. We didn’t go to the pool because it was late but I did notice there was caution tape not sure why.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Carrie

Was clean & easy to get to.

Partner

10/10

Exceptional

29 Jun 2026

mary

Location is good. Rooms were clean. We stayed in a suite and it was exceptionally big. No issues

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Abel

Everything about the hotel was nice except there was a bad smell coming from the sink. Every time we turned the water on, it would smell. Besides that, the hotel was good. Good location, close to mission beach. Would stay here again.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Chelsie

I was pleasantly surprised. The room was clean and had what we needed as a family to have a beach day. Zero complaints

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Jennifer

Room was adequate

Family

6/10

Pleasant

27 Jun 2026

Durgesh

Not very well cleaned property, the floors, elevator smells even though property was renovated. The breakfast is very limited ( bread, jam ,butter while boiled eggs are not fresh kept in freezer for so long that they feels so hard Orange and banana as fruits along with oats and cereal is available but the milk is horrible to use. Fountain orange, apple juice and water).
Room is small but the restroom is the problem, toilet and bathtub in inside while the basin is outside.
Parking is free and staffs are helpful which is the only positive about this hotel.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Richard

older building but has been recently renovated

Self

10/10

Exceptional

25 Jun 2026

Priscilla

There wasn't anything unique, but it was a room with everything you needed. There was extra parking on the side that accommodated that huge 15 seater van that I had. They also had a jacuzzi and pool. The most exceptional thing was the staff. Great group of people! The breakfast was ok, not extravagant, but it was fine.

Family

10/10

Exceptional

24 Jun 2026

David

Awesome stay. Great property.

10/10

Exceptional

23 Jun 2026

Mukund

Rooms are clean. Area looks safe. All near by.

Friends_and_family Friends

6/10

Pleasant

23 Jun 2026

Fred

Property could use more TLC...floors were warped in our room, window blind didn't work properly.

Partner

4/10

Poor

22 Jun 2026

Yicheng

Internet is not usable at all. Room has a bad smell.

Friends

2/10

Poor

22 Jun 2026

Irina

The bathroom had black hair all over it
Floors dirty
Smell horrible in the room
Open windows sisnt help

8/10

Excellent

22 Jun 2026

Oswaldo

The clean rooms and professional staff were commendable. However, the parking space was limited, and the breakfast was not satisfactory.

Family_with_children

4/10

Poor

18 Jun 2026

Bingyu

Not clean

Family_with_children

8/10

Excellent

17 Jun 2026

laura

Love the location close to Mission Bay and walkable. Staff was warm and welcoming and friendly and assisted me in getting a nice quiet room which I enjoyed Parking was a bit difficult due to a large number of work vehicles that occupied a lot of space but manageable. The only reason for four stars is because when I booked the hotels website talks about hot items at breakfast which I assumed would be like all the other best westerns where I had previously stayed with usually some version of eggs, bacon or sausage, potatoes, waffles, pancakes, etc. reviews on Expedia also said breakfast is excellent. My experience was different. The coffee was very diluted. The only eggs were a bowl of hard boiled eggs. There were a couple options for toast. there was some yogurt with some toppings and then there were prepackaged sweet rolls. There was some fresh fruit. Extremely disappointing for Best Western and what I’ve come to expect from them in their breakfast area. I would stay there again due to the staff and the location.

Self

10/10

Exceptional

16 Jun 2026

John

Perfect place to stay in Bay Park

Family_with_children

10/10

Exceptional

16 Jun 2026

Tonya

Spent 4 wonderful nights here first week of June. Nice warm pool & toasty jacuzzi. Had both all to myself every night. Big Comfy King room with great bed, nice couch, waist high fridge, microwave, coffee pot, etc. I was solo, so safety is paramount. Location was super quiet, even though it’s just one block off the 5 freeway. Felt very safe. Actually went to the 7-Eleven and the gas station both at night & wasn’t the slightest bit uncomfortable. Building was built in the 70’s (probably why it’s so quiet), but has been redone. Still has California Spanish architecture, which is very pretty. Rooms are modern and up-to-date. Front desk & housekeeping staff was incredibly nice, making sure I had everything I needed. Breakfast was pretty typical: cereal, some fruit, muffins, eggs. No meat. Nothing fancy, but will get you to lunch. Location is FANTASTIC! 2 minutes to Mission Bay and maybe 5 to Seaworld & Old Town and 10 min to downtown. It’s the only hotel off the Claremont exit, and by a small, old church, so made for a chill vibe. At $100/night, you absolutely can’t beat it! Really liked not being in the hustle and bustle area of hotel circle with the massive traffic on the 8 and business of Mission/Fashion Valley. Will absolutely stay here again next time I’m in San Diego. Currently looking for any excuse to come back to my old hometown & stay at this great property.

Self

10/10

Exceptional

15 Jun 2026

YU-LIN

.

Family

6/10

Pleasant

15 Jun 2026

Lisa

The outside was more beat up than I expected. The inside was nice except the floor was filthy (dirty feet). The pool and hot tub were okay but not great. The whole hotel definitely looked nicer in the pictures than it was.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Aron

Nice hotel.

Family_with_children

8/10

Excellent

13 Jun 2026

Shaun

Staff needs to inform guests about the breakfast had to ask. Also, the pillows were a little flat. other than these things everything else was good. Good price and location

Self

10/10

Exceptional

11 Jun 2026

Venkata Ramana

Affordable stay in San Diego. Close enough to all the important places.

Friends

10/10

Exceptional

11 Jun 2026

Adam

Clean room, friendly staff, and conveniently located by the freeway, making it easy to get to popular attractions in the area.

Friends_and_family Family

2/10

Poor

09 Jun 2026

Dominic

Avoid this property. I booked this property based on the reviews I had read on Expedia. We'll those positive reviews are misleading. This property is awful. 1st off the staff is unresponsive and needs to be retrained in customer service. Our hair dryer didn't work. When my wife went to ask for a new one she was told no. Another person staying in another room gave us theirs. Secondly, the room smelled like cigarette smoke. For a non-smoking room it smelled like someone regularly smokes in there. Third there were ants in the sink and on the counter. And 4th and most disgusting on our last morning a roach the size of a silver dollar was in our bathroom. The breakfast that they advertise as having waffles and eggs didn't. Just hard boiled eggs in a plastic container already peeled collecting germs. All in all a horrible experience. We will never frequent tjis location again. And I encourage Expedia to remove this location from there offerings.

Family

2/10

Poor

08 Jun 2026

Edward

Our room was right in front of the stairs. We got all the traffic from people going up and down the stairs being loud and obnoxious throughout the entire night. I would never stay there again.

Partner

10/10

Exceptional

08 Jun 2026

Victor

clean rooms, friendly staff, parking available

Partner

8/10

Excellent

06 Jun 2026

Sandra

Good location very clean and nice breakfast. My only problem was I could hear the next door rooms doors close and hear people above me and to the adjoining rooms walking around until almost 2 am. If you are a light sleeper this might not be the place. But otherwise 5 stars

Self

8/10

Excellent

05 Jun 2026

Ana A

Room was good, property needs a little bit of maintenance, ice machine as well!

6/10

Pleasant

04 Jun 2026

Richard

Location was great!

Family

10/10

Exceptional

02 Jun 2026

Sonia

Staff was extremely helpful

Family

4/10

Poor

01 Jun 2026

Richard

Well, what can I say. Did an investor buy this hotel and then not support its maintenance and management? Staff seems overworked. Things are pretty dirty - walkways, railings, elevators. Cramped situation getting off elevator with staff laundry big bins blocking egress/ingress. Tub didn't drain.

Beds were clean and comfortable. TV didn't really work. Maybe the remote needed batteries? Terrible internet. That might have been the problem with the TV. I could book my flights or make other reservations with such slow internet. Web pages took forever to load.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sofia

Clean room great staff wonderful stay was pleasantly surprised with everything 👌

10/10

Exceptional

26 May 2026

Thomas

The hotel was in a very convenient location—right off the freeway but with none of the freeway noise—with plentiful parking. Our room was very tastefully appointed and seemingly recently updated. The bed was comfortable and the shower water pressure was good. Would happily stay here again!

Partner

8/10

Excellent

25 May 2026

Ben

Nice clean rooms very close to where we we’re heading

Friends_and_family Family

10/10

Exceptional

24 May 2026

Tonya

It was a great stay and easy access to/from the freeway.

Partner

8/10

Excellent

22 May 2026

Lok-Tin

Recent modern upgrade of all rooms, convenient and economical for budget travellers.

2/10

Poor

20 May 2026

Brian

No WiFi, dirty, bugs in the room, ice machine was broken. I didn’t stay the night, asked for a refund and left.

10/10

Exceptional

19 May 2026

Joseph

Kk

4/10

Poor

19 May 2026

Marina

The rooms on the left side are outdated and not very clean. Shower faucet was broken. Carpet seems that hasn't been cleaned
In ages.

8/10

Excellent

18 May 2026

Douglas

Was kinda hard to actually get hot water, buts it's San Diego so how hot do you really need it?

Family

8/10

Excellent

18 May 2026

César Edgar

Todo bien

Family_with_children

10/10

Exceptional

15 May 2026

Bernadette

The rooms were great, i love the bed and the pillows, parking was easy and so was checkin

Family

8/10

Excellent

12 May 2026

Fatima

Not enough parking, rooms are decent, it's the location that's the best proximal to all the areas in San Diego

Self

10/10

Exceptional

12 May 2026

Priscila

.

Family

10/10

Exceptional

11 May 2026

Yvonne

Great experience!

4/10

Poor

10 May 2026

Jeffrey

Although there appeared to be ample vacant rooms they initially gave us a room next to their laundry room. It was VERY noisy through the wall. When I requested a room change away from noise they handled it reluctantly as if it was a big burden. I would not return to that motel.

8/10

Excellent

08 May 2026

Chelsey

Parking and location was great. Room was upgraded and bed was comfortable but need to add a luggage rack.

Partner

8/10

Excellent

08 May 2026

Lisa

The room was clean, the area not so great. Don’t bother with the breakfast. Just toast/ and prepackaged danish. Not sure we would return. But if looking for cheap bed to crash, this is your place.

Partner

10/10

Exceptional

07 May 2026

Kayla

easy parking! clean room! quick check in and out! good breakfast!

Friends

10/10

Exceptional

03 May 2026

Ziaul

It was a nice stay.

Family_with_children

10/10

Exceptional

30 Apr 2026

Carlos

This place works for us! Mission bay literally down the road. We are runners so it’s a perfect starting point or a 2 min drive to a parking lot! Rooms are comfortable, and have a fridge! Great coffee. Perfect for us!

Partner

8/10

Excellent

29 Apr 2026

Yinghsuan

It's ok

4/10

Poor

26 Apr 2026

Jennifer

We picked this hotel because of the continental breakfast. At 9 o’clock we called the front desk and asked when it was over. They said 10 o’clock. At 9:15am we went down and they were cleaning up breakfast already. My boyfriend called cereal and had to ask for the milk to be brought back out so he could have milk in it. Then the spoons were removed and he had to ask for a spoon. It was ridiculous. There was 45 more minutes left of breakfast and they were cleaning it up and taking away things as we were trying to get things that they were toast, cereal, and and juice. and they were rude about it.

Partner

8/10

Excellent

26 Apr 2026

Natalia

Room was good.
But the bed sheets had a bit of a brown Stains it grossed me out, as if the washer didn’t wash it correctly and deeply. We didn’t use it over night but was replaced the next day But overall the stay was good no other issues besides that. The pool and jacuzzi were good. The staff were good.

Partner

10/10

Exceptional

24 Apr 2026

Carol

The stay was good and close to the zoo and beach also shopping

Family

10/10

Exceptional

22 Apr 2026

Isaiah

The staff was very kind.

Partner

10/10

Exceptional

21 Apr 2026

Romel

Very clean room and big

Partner

8/10

Excellent

20 Apr 2026

Shahrzad

If going for a quick weekend getaway and not planning on spending a lot if time in the hotel then this is a good place to stay. Construction was going on but sounds did not bother at night. Staff was helpful. 7-11 across the street if you need anything in a pinch

Partner

6/10

Pleasant

20 Apr 2026

Jennifer Ann

Was really disappointed with the breakfast and pool. The pictures make it seem like it was a full hot breakfast

6/10

Pleasant

19 Apr 2026

Bronwyn

There was lots of parking and the staff was friendly at checkin. The breakfast was less than desirable. The cleaner smell was so strong that it was overwhelming and I could still taste it in my mouth long after leaving the area. There was also a fly trapped in the hard boiled egg compartment. The whole breakfast experience gave me the ick. The facilities were otherwise good and the bed was very comfortable.

10/10

Exceptional

18 Apr 2026

Aimee

Clean upgraded rooms, good breakfast, easy parking, friendly staff, very convenient location that is safe.

Family_with_children

10/10

Exceptional

18 Apr 2026

Sherrie

ok

10/10

Exceptional

16 Apr 2026

Agustinus

The breakfast menu is the same with other hotel under Beat Western management.

Partner

6/10

Pleasant

12 Apr 2026

Erin

Very loud, guests at night and staff in the early morning.
But rooms were clean

Family

10/10

Exceptional

12 Apr 2026

Rebeca

Super easy check-in and check-out. Staff was friendly and hotel was clean. Really great location, would stay here again!

Family

8/10

Excellent

10 Apr 2026

Sandy

Self parking, a walk to Mission Bay. Close to Sea World, good quick breakfast and friendly staff. Definitely staying again.

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Celia

Close to tram. Clean. Quiet. We didn’t have a car but they had parking available. Good value.

10/10

Exceptional

10 Apr 2026

Brandy

Easy parking, friendly staff.

Family

8/10

Excellent

08 Apr 2026

Fernando

clean, staff are not unwelcoming but also not welcoming, right in the center of everything so pretty good for all driving distances.

Partner

10/10

Exceptional

07 Apr 2026

Jason

Great room. Staff was friendly. Easy access to trolley and free parking made getting around super easy.

2/10

Poor

02 Apr 2026

Alannah

If your not fussy it will do.

Self

6/10

Pleasant

02 Apr 2026

Bryce

The hotel is relatively isolated from the restaurants and food services you will need.
They are within walking distance as long you are physically able. Or Uber.

Self

6/10

Pleasant

02 Apr 2026

Ashley

The room was clean and renovated. Property outside looks a little run down. Good central location. Bed is comfortable. Room is clean but smelled a little funny. TV channels are difficult to figure out. Staff were kind and efficient. Does the job for a very reasonable price. Would stay here again if just looking for an affordable place to stay. Isn’t very walkable but close to Mission Bay Park.

Self

8/10

Excellent

01 Apr 2026

Wanda

Everything was fine

Partner

10/10

Exceptional

01 Apr 2026

Daniel

The property was recently renovated about a year ago. I stayed for two days, the room and shower was spotless. The air conditioner smelled new. I would come and stay again.

Partner

4/10

Poor

01 Apr 2026

Edward

Parking and breakfast and WiFi was free. Breakfast was continental. The building itself is dirty. Also the rooms we had the floors were dirty as well. Still this was the closest hotel / most convenient to sea world.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Ruth

Updated rooms, only problem was they didn’t come to clean every day.

Family_with_children

4/10

Poor

29 Mar 2026

enes

No cold water. No room service. Bad toiled flow. Continental breakfast boiled eggs were sour.

8/10

Excellent

27 Mar 2026

Danielle

For the price the hotel was good. They accommodated an early check in which we greatly appreciated. They were under staffed so our room didn’t get cleaned as we are Canadians and didn’t receive the text notification they sent out not sure why which was frustrating as we have young kids and we needed fresh towels. Which they have a shortage of because they are fully booked that being said it is spring break time so I’m not upset they did give us towels when I went and asked. The breakfast was ok not hot but good enough for what we needed. Kids enjoyed the pool, overall decent just not a 5 star full experience, I would stay again.