Name: Doubletree Hilton Hotel San Diego - Hotel Circle
Address: 1515 Hotel Circle South, San Diego, 92108, US

4/10

Poor

01 Aug 2026

Augustine

Normally I do not write reviews, but I felt my experience warranted one. I realize this is an older hotel, but it is terribly outdated and in need of some serious remodeling. The hotel lobby was very hot and humid and felt like the AC wasn't turned on at all. After I checked in, the floor of my room had a very strong smell like something was rotting. I did not see any fans or open windows trying to air it out. Thankfully, the smell did not permeate into my room, however, when I walked into the room it reeked of cigarette smoke though it was clearly labeled nonsmoking. When I asked for another room, I was given another one on another floor that did not smell. However, the room was very old looking. All of the furniture and bathroom fixtures were visibly chipped or scratched. The carpet looked extremely faded and dirty. The place did not look hygienic. The bed was not even made up properly as the bed skirt was sticking out in places and not even put right. The area in the front to check in is super small and if there are too many cars checking in at once, get ready to wait for a while. The parking garage is old and very narrow.

After checking in, I realized I had booked the wrong DoubleTree hotel. I went to front to explain my situation, at first the manager did not even look me and did not offer an alternate solution. I called Expedia and they were able to get the hotel to refund me for the other 2 nights I was planning to stay. I will not be staying here again.

6/10

Pleasant

28 Jul 2026

Kristen

Sink and bathtub completely clogged and pool had a lot of debris. Old feel, needs updating. Nice staff

10/10

Exceptional

28 Jul 2026

Rachel

Love this place! Especially coming with family!

6/10

Pleasant

27 Jul 2026

Brittany

I stayed here with my kids for a quick beach roadtrip. I was a little underwhelmed with the room and considering the price for 2 nights. The room was okay, the sofa bed was a bit nasty , something wasted on it was never cleaned.
The biggest cons was the $33 a night parking( um where else is my car supposed to go and this wasn’t mentioned when I booked via Expedia.)
I also paid for breakfast and the app did not mention it would only cover two assaults. So I had to pay out of pocket for my other two kids to eat which actually defeated the purpose of paying for breakfast ( I spent more than anticipated).
The staff was kind and responsive. The location is close to Mission Beach which was a plus. Overall, I wasn’t too excited about the extra expenses that no one warned me about. 6/10

6/10

Pleasant

27 Jul 2026

Paula

I chose this hotel over other options I’ve stayed at in the area because I expected a better experience, but I left disappointed. I was assigned an accessible room next to the elevator, the bathroom felt dated, and the highway noise was surprisingly loud. Overall, it didn’t live up to my expectations.

6/10

Pleasant

26 Jul 2026

Anna

We actually had a very bad experience. Even though we arrived early and checked in, they told us our room wasn't available yet, but it would get assigned. No big deal, we left our luggage at the storage room and went to sightsee. We were sure the room would be ready by 10 pm, but when we arrived, they said it was unassigned and we had no room. It took until about 11pm for us to finally get a room. Very excusing and disappointing.

4/10

Poor

24 Jul 2026

John

.

8/10

Excellent

24 Jul 2026

Marcos

The room was clean just needs a new up keep from. The floors the carpet all over the hotel looks dirty and outdated.the staff was pleasant. But hope they do a little remodel soon.

2/10

Poor

23 Jul 2026

Arturo

No good

8/10

Excellent

20 Jul 2026

Rose Adel Anne

Everything was ok except for the $33 parking fee per night.

Family_with_children

8/10

Excellent

17 Jul 2026

jesse

Room was clean. Staff was great. If a member you get a free cookie for each guest which is a nice touch. Shop is convenient but pricey. Parking fees are expensive and elevator in parking is super slow. Carpet worn and stained. Furniture was worn. Needs electrical update. Outlets were worn and minimal options to plug in near beds

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Anthony

They charged me 200 for incedentals and

6/10

Pleasant

15 Jul 2026

Renee

Front desk people were nice. Outdated in many areas.

Partner

2/10

Poor

13 Jul 2026

Michelle

The pool had cables a light fixture hanging in the pool . The manager did not help us at all during our stay . This was the main reason we stayed there what the manager doesn’t realize is that the pool should have been shut down anyone could’ve easily been electrocuted.

10/10

Exceptional

10 Jul 2026

Crystal

I would stay here again. The pool areas was maintained and kept clean. Room was good. Balcony was a plus. Noticed The bathroom needs upgrade the shower floors and rust at the bottom of the door in the bathroom. Parking Kind of sucks especially especially in the garage because the spaces in between cars were kind of tight. Limited parking spots at the bottom near the entrance of hotel . The area has some trap activity going on , when we were there cops had pulled someone over and drew guns at them as we were watching from the pool area and told us to step aside that was scary but other than that cookies at front desk were good my kid and husband enjoyed very much. I would stay here again.

Family_with_children

8/10

Excellent

10 Jul 2026

Alessandra

Booked this location last minute during spring break time and it was a good option! The staff was very friendly. Limited parking though, and it always smelled like cigarettes. Bathrooms were a little dirty as well. In spite of that, very comfortable space. Pool was always full but it looked like a blast. Good overall.

Partner

8/10

Excellent

10 Jul 2026

Randy

Great stay. Staff were very friendly and helpful with information whenever I needed to ask for help or directions in town.

Business

6/10

Pleasant

09 Jul 2026

Bay

To noisy, near by highways and AC UNITS NOT WORKING WELL

Family_with_children

6/10

Pleasant

07 Jul 2026

Marie

This was one of the most disappointing hotel stays we’ve had. The bathroom sink was clogged, the room was in need of maintenance and updating, and the garage elevator was old, slow, and clearly overdue for repairs.

The most frustrating part was housekeeping. We did not have a “Do Not Disturb” sign on our door, yet our room was completely skipped. When we left that morning, we saw housekeeping cleaning other rooms on our floor, so there was no reason to expect our room wouldn’t be serviced. We’ve stayed at many hotels over the years, and this is the first time housekeeping has failed to clean our room.

To make matters worse, none of the trash cans had trash bags, which was unacceptable and made the lack of housekeeping even more inconvenient.

Overall, this stay did not meet even basic expectations for cleanliness and maintenance. We expected much better and cannot recommend this hotel unless these issues are addressed. Very disappointing.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Ariel

Room is out dated, the entire floor was hot and the room was hotter. Door would only properly lock if you slammed it (what the maintenance person said) so when we came back after a day out the door was open with our personal items after the clean person came while we were gone. Good location, but I would try to find something else better maintained.

Partner

10/10

Exceptional

03 Jul 2026

Mario

I’ve stayed at this hotel a couple of times in the past and will choose this hotel more frequently in the future.

Self

10/10

Exceptional

30 Jun 2026

silas

Nice clean rooms and overall property

6/10

Pleasant

27 Jun 2026

Kirsten

Cookies upon check-in are always a great treat. The challenge is just that this place is old and past. It’s prime so it needs some investment to compete with more recently built hotels in the area. We only chose it because we had a last-minute trip for a College visit and alternatives were unavailable.

Family

2/10

Poor

26 Jun 2026

Angela

My car got hit in the small ass parking garage you have. And the lady at the front was not useful. Worst architect of parking ever

Friends_and_family Friends

6/10

Pleasant

26 Jun 2026

Jean

The hotel was nice and in a good location but front desk staff was not friendly, and the Jacuzzi was dirty. We asked for towels to use it, and we’re given bath towels.
Small details make a big difference when paying for rooms.
Also, the Parking fee is $33 a night, parking is limited and the garage is very narrow.

Partner

6/10

Pleasant

22 Jun 2026

Robert

Hot tub was filthy, place is way over priced for what it is, paid extra for higher level with a balcony to have a view of the roof of the lower level

Family_with_children

10/10

Exceptional

22 Jun 2026

Raul

The staff is excellent! The rooms and entire facility is clean. This is the reason why I keep returning.

Self

10/10

Exceptional

22 Jun 2026

Amanda

Beautiful place will stay again

Friends_and_family Family

2/10

Poor

22 Jun 2026

Elizabeth

Not a good hotel

Friends

8/10

Excellent

21 Jun 2026

Yajaira

It was clean and affordable.

Family

4/10

Poor

21 Jun 2026

Raven

The hotel room was extremely dingy and dated. The carpets were stained, wallpaper was peeling all over the place, the shower didn’t drain properly while in use so water pooled forcing quick showers, and furniture was damaged. Instead of there being a sofa in the room as advertised there was a twin bunk bed. We didn’t need the extra sleeping space, we selected a room advertised with a sofa to have a place to lounge that wasn’t a bed so that was very disappointing. The parking garage onsite was a whole additional nightmare, the corners were so tight it took forever coming and going due to only being able to drive 2 mph up and down. On top of that, the garage elevator barely worked and needs serious maintenance. The front desk staff was very nice, that was the only positive during our stay. Whoever took the photos shown on the website deserves a promotion, since I feel like we were grossly misled and catfished.

10/10

Exceptional

20 Jun 2026

Brianna

About of bums around but the store close by was nice

Family_with_children

2/10

Poor

19 Jun 2026

Jacqueline

Rooms are dirty, and there is lice in their pool, hotel manager Kimberly refusing to take accountability or give refund. Don’t stay here.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Michael

Parking structure is extremely tight for midsize vehicles. Heating room did not work. Carin room was very worn out and needs replacement. Breakfast was excellent.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Joel

staff are friendly.

8/10

Excellent

18 Jun 2026

Tessa

Overall, nice stay. The jacuzzi didn’t really have good bubbles and the parking/ garage was a bit of a hassle. Everything else was fine though, especially for location. Thank you.

Family_with_children

8/10

Excellent

18 Jun 2026

Bambi

Walls are thin
Check details in booking, extra fees for breakfast and parking. Microwave only available in the lobby.

Friends_and_family Family

2/10

Poor

18 Jun 2026

Caylin

Door was broken, AC was broken and pushing out heat (no maintenance despite saying they would, only gave us a fan…), extremely limited parking that has no direct access to hotel (horrible for luggage), elevators in parking garage also out of service, and they wouldn’t give us cookies. Also charged my card for another room’s purchases.

Partner

6/10

Pleasant

16 Jun 2026

Ludivina

For the price they charge. They should be able to upkeep and maintain the rooms and areas. Way over priced for a low quality experience.

Partner

6/10

Pleasant

14 Jun 2026

Sridhar

This hotel has the worst parking situation especially for a paid parking.

4/10

Poor

14 Jun 2026

D'Elena

The property is old, worn and tired out. As I needed a wheelchair accessible room suite for 5 adults, it was one of the few on hotels.com. The room did not have space for a wheelchair to move around. The bathroom had pull up bars, but the shower did not work properly. The tub was too small to put a shower chair in it and it did not drain while showering. If you are a disabled person or with a disabled person this property is not for you. The staff did their best to accommodate us and provide discounts for our inconvenience. They brought us a microwave, and later a new ironing board when ours fell apart. If you have the need for a roll in shower and king bed it may be fine, but they do not have a family suite that’s adequate.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

victor

really liked it – the rooms are clean, there’s covered parking

Friends_and_family Family

4/10

Poor

13 Jun 2026

Liliana

Not very clean, rooms were not bad but some amenities were broken.

Family_with_children

2/10

Poor

12 Jun 2026

erica

Hotel was too noisy at night.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Andrew

The staff was amazing! Our favorite part was the fire by the pool and hot tub.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

darlina

It was pretty well kept throughout. Some of the details (wallpaper, shower fixings) were a little dated, but the room was a great value, and the oversized shampoos

10/10

Exceptional

09 Jun 2026

Danielle

Older hotel but helpful staff and nice rooms. Really tight parking lot but hot tip - park in the back where there is “oversized” parking.

Business

10/10

Exceptional

08 Jun 2026

Jay

House keeping and cleaning room process needs improvement

Family_with_children

8/10

Excellent

07 Jun 2026

Mary

I was very surprised by the quality of the breakfast buffet that was included with my reservation. I was expecting the same old standard powdered eggs, cold cereal and typical waffle stand. Crispy Bacon, seasoned onions ,peppers and potatoes along with many other dish. The staff members were courteous and helpful throughout the entire meal.

Self

10/10

Exceptional

05 Jun 2026

Donald

Very nice hotel with helpful staff. The only minor problem was the parking situation. Very tight and can get congested at times. However, the staff said there is a plan to correct this problem.

Friends_and_family Family

6/10

Pleasant

04 Jun 2026

Juan

Reserved a King, but was not available and was placed in a two bed. Was told that I could change rooms the next day, but took forever to make the change. I was also told I would receive free parking for the duration of my stay due to the inconvenience, but the card never worked no matter how many times I would let them know.

Parking is $33/day, ok cool, but don’t inconvenience my stay by having me move rooms and later not fix my parking issues.

Partner

10/10

Exceptional

02 Jun 2026

Amnah

Super clean hotel, just wish the tubs were more cleaner and didnt have scratches. Front desk super friendly and helpful

Friends

2/10

Poor

01 Jun 2026

Jeremiah

The room we stayed in smelled very strongly of mold.

10/10

Exceptional

01 Jun 2026

Lisa

a little maintenance needed , but very clean , comfortable beds , soft towels and outstanding customer service for the price !!

10/10

Exceptional

01 Jun 2026

Rene

They Just need a complementary Breakfast and it’ll be Perfect

2/10

Poor

01 Jun 2026

Peter

not clean

4/10

Poor

31 May 2026

Japjee

Would not recommend. The property is worn down.

4/10

Poor

31 May 2026

Jose

There were 2 spiders in one of the top corners of the room, and there was black mold from the ceiling room.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Pedro

Everything was great.

Friends

10/10

Exceptional

31 May 2026

Kevin

Great experience

8/10

Excellent

28 May 2026

MARIA

Location was excellent! Signs in parking area a bit confusing. Parking spots are tight, beware if you have a large truck. Room was spacious and clean. Morning staff was super friendly.

10/10

Exceptional

26 May 2026

Judy

The pool and outside area was enjoyable

10/10

Exceptional

26 May 2026

Sheila

My first visit to San Diego. Came to town to see my niece graduate from Univ of San Diego & this hotel was in close proximity to the university.
Although the temperature was cool, I was able 2 enjoy sitting poolside in the sun, feeling peaceful! There are some food places in walking distance that I didn't explore but my nephew did & found some tasty food options. We traveled by Uber/Lyft to Little Italy which was bustling with soo many restaurants & shops, there was even a Farmer's Market.
The graduation was perfect!! After dinner, we returned for our last night's stay. The beds were comfortable; the room was spacious. The housekeeping staff made sure our rooms were cleaned daily & fresh towels left.
On checkout day, I enjoyed eating at the on-site hotel restaurant. I decided on the breakfast buffet that included a freshly made omelet accompanied by breakfast potatoes; sausage/bacon and pancakes! The meal was delicious & the wait staff very friendly and personable. All staff encountered were friendly.
My only disappointment was not being able to eat the freshly baked chocolate chip cookies 😪 I love love chocolate chip cookies but these contained walnuts & I have a tree nut allergy so no cookies for me😔 There was a cookie offered in replacement but it tasted no where near what I imagined the freshly baked cookie to taste like. Maybe the hotel will consider baking cookies with nuts & without so that on my next visit, I can enjoy a gooey, chocolate chip cookie too!!

Friends_and_family Family

2/10

Poor

26 May 2026

zhentao

The hotel very old and smell, change my room by no reason, can’t cancel or refund! Please don’t go!

Self

6/10

Pleasant

25 May 2026

Jessica

Staff are very nice.
My kids loved hilton cookies! But at this time whenever we ask for cookies, it’s not available. They only gave us once.

Family_with_children

6/10

Pleasant

25 May 2026

Veronica

Room smelled weird and the carpet was very stained and sticky, breakfast was not included, parking was $30 a night.

10/10

Exceptional

24 May 2026

Eliezer

Clean and comfortable

2/10

Poor

23 May 2026

Darius

I traveled from Missouri for my master's degree graduation and was very disappointed with my stay at this DoubleTree. On our first day, the TV in our room didn't work and had to be replaced. One of the lamps was broken, making it difficult to charge our devices. The room didn't have a microwave, and the first one delivered didn't work either, requiring a second replacement. On top of that the stuff was rude and hateful. I bought snacks and the lady at the front desk was like WOW. Condensing, I will never recommend this hotel at all.

Family

2/10

Poor

21 May 2026

Dwayne

The hotel does not look like the pictures at all. Mildew in the bathrooms and outdated. We left and went to another hotel.

Business

4/10

Poor

20 May 2026

John

Double Tree by Hilton at the Hotel 1515 Hotel Circle San Diego, CA turned out to be a disappointment to me and my family. First of all, I would like to say that the front desk staff were all friendly nice and professional, and as a former person that worked in the hospitality industry for ten years, they all did a great job. I was disappointed with the room 330 it was disgustingly dirty with stains on the furniture and lampshades. I even noticed some mold in the bathroom and shower area. The sofa bed was not made up, and when we checked at the time we checked in so I called housekeeping and requested for the sofa bed to be made up. When we returned back to our room around 9:00 PM the bed still was not made up, I called housekeeping again, and the housekeeper delivered bedding and when I asked her to make the bed up, she refused to do so and handed me the bedding. This was totally unacceptable to me since I booked a room for three people with three beds. Another thing that bothered me about this property, was the parking fee of $33.00 and the garage is small and it is hard to maneuver around in to park your vehicle. Unfortunately, I will have to return to San Diego, several more times for medical reasons, but this is one property that I will not be staying at again, and I do not recommend staying here.

Friends_and_family Family

8/10

Excellent

19 May 2026

Patrick

I wish microwaves were available.

10/10

Exceptional

18 May 2026

Jose

Room was clean and everything was great only small problem was the television i was trying to make it a bit brighter but other than that my stay was great

Self

4/10

Poor

18 May 2026

Brandy

Room smelled like mildew was dirty elevator was dirty not worth the price

Self

8/10

Excellent

16 May 2026

Ginger

We were able to check in before 4 and were given our warm cookies. Quality of the food and the service in the restaurant was less than desirable. The gate to the parking ramp was in a bad spot, with people pulled to the side checking which blocked the path to the parking ramp. On several occasions the key card didn’t work and needed to go in 3 separate times for them to replace it.

Family

8/10

Excellent

12 May 2026

Jenny

The location of the property is ideal close to Old town and other attractions. The main entrance is a bit confusing with the cars coming in and out. Getting picked up and dropped off was a bit inconvenient. The breakfast was a hit slow so we were not able to eat anything for breakfast because it was a bit slow. Go with enough time. Otherwise property was clean and the rooms where a comfortable.

Partner

10/10

Exceptional

12 May 2026

Georgina

Everything was good

Family_with_children

6/10

Pleasant

11 May 2026

Khamphone

Check in lobby it’s fully confusing in and out the building parking. It’s very very narrow and complex and confusing.

8/10

Excellent

10 May 2026

Alma

N/A

Partner

10/10

Exceptional

10 May 2026

Kevin

Clean rooms, staff was helpful

2/10

Poor

10 May 2026

Macy

It’s was a horrible experience . I will never book with double tree or Hilton ever again . I stood behind two women checking in line for 45 mins then a second front desk receptionist came to do my check in I realized after she started the process the process my passport was in the car she told me to get out of line with my 4 month old baby even tho my fiancée was right at the door walking back in so then I had to wait another 45 mins just to check in with my baby that needed a diaper change and a new bottle made . Once I got back to the front she then came over to me and saw I was up set she gave me to gift paper cards . Then they gave me a room on the first floor that I would have to walk up stairs to get to I’m handicap and can’t walk up stairs good and I have a baby with a stroller so. I had to go back to the front desk then they gave me room on the second floor it’s was disgusting it had things all over the carpet. A dirty toilet and shower. The carpet was tore up everywhere the bathroom was dusty . There was trash on the floor it just was completely disgusting. I went back to the front desk they said they still had to charge me for the room because I had already checked in . I left and will never come back .

Family_with_children

10/10

Exceptional

08 May 2026

Kevin

Clean rooms & staff was helpful

10/10

Exceptional

08 May 2026

robert

Clean,safe and located near veach

10/10

Exceptional

06 May 2026

Isabel

Amazing

Partner

10/10

Exceptional

05 May 2026

Brittney

Great time

6/10

Pleasant

05 May 2026

MIRIAM

It was a decent stay. Met our needs. I’ve stayed at nicer Doubletree Hotels so I was surprised it wasn’t as nice.

2/10

Poor

03 May 2026

Dwayne

The property does not look like the pictures at all. Mold in the bathrooms and not well maintained at all. We left the property and did not feel comfortable

4/10

Poor

03 May 2026

Onaney

The property need a lot TLC. It was clean. However, in our room tiles were coming off, AC didn't work, bathroom was kind of stain and two bed on the room felt to tight. I was having a panic attack and I need to leave the room. However the lobby was far way nor connected to our building. The elevator didn't work and the ice machine either. I was supposed to stay 3 nights and I just left canceling my resevation. I called Orbiz to let them and they said they couldn't do anything for me. I went to the lobby and report the hotel condition and they also did nothing for us. While waiting on the lobby 2 more family arrived to cancel their stay. What make think that the hotel had real problems.

Family_with_children

6/10

Pleasant

03 May 2026

Samantha

Our room had some torn up carpet and was very outdated. Rips in the curtains and the table side lamp wasn’t working properly.

4/10

Poor

03 May 2026

Samuel

First off the parking is so reduced going up and down the ramp. Literally two bumpers hanging from the rails from people loosing them. The elevators don’t work in the lot so be prepared to walk up and down the stairs with your suitcases from the parking lot to your room. The staff is so rude. Charged twice and said “declined” out loud like, and didn’t even apologize when she realized she charged me twice. An alarm went off at 4 in the morning for a min straight. House keeping kept knocking early and we requested none and they kept knocking every 30 min.

2/10

Poor

27 Apr 2026

Yolanda

I will NEVER stay here again. Go to the bathroom at 2:30 in the morning, wash hands and water will not drain and its leaking. Call the front desk, no maintenance on site, send up security with towels. FWI security guard was very understandable. He goes and gets plungers; he pulls up lots of charcoal looking pieces. I am a disabled vet; anxiety is off the chain. I am alone at this time. Now its 3:00 in the morning, call the front desk and she says no more rooms. I said the devil is a lie. She \"found\" a room. Luckily my daughter shows up at 3:45 to help me move. We get settled in, my daughter pulls back her sheets and there is BLOOD on her sheets. Lord take the wheel. Call for more sheets and guess what, they didn't fit.... My daughter just threw them on the bed and grabbed a blanket. Next day reached out to the manager, not once, not twice but three times.....kept getting \"she is going to call you\" I received my call after I spoke to her. I guess CYA covering your ass. I took pics of everything. The manager gave a voucher for free buffet, who is going to eat breakfast, when they changing rooms at 4:00 in the morning????? Yes, we received a voucher for the following morning, so what. Then she said she wasn't going to charge for parking, guess what......they charged me. I caught it before I had to take the five 1/2 drive back home. UNACCEPTABLE treatment. UNCCEPTABLE reimbursement. UNACCEPTABLE customer service. Totally unacceptable. I would really appreciate someone reaching ou

2/10

Poor

27 Apr 2026

Irma

The hot tub was dirty and jets we're not working properly.

Friends

2/10

Poor

26 Apr 2026

Jace

The price vs. Condition is not worth it. The couch in my room was torn and sooooooo worn down. The wall paper was bubbling and peeling. There was a small door (water access?) In the bathroom ceiling that was hanging down. There was used soap in my shower. It was all yuck - way too much money. Also - the parking garage is miserable to drive and park in.

Self

10/10

Exceptional

26 Apr 2026

Ruben

.

4/10

Poor

25 Apr 2026

Jennifer

I stayed 2x on my trip at this property. They \"upgraded\" me my first night to a family suite. It was clean, but dark. I did not likebhow dark it was because the only window was located in the \"kids room\". Additionally, there was construction in the morning that the hotel staff claimed they knew nothing about and that it shouldn't be happening, but it definitely was.

The 2nd night I stayed, I arrived at 4:30pm. Check in is a ridiculous 4pm. But anyway, I go to check in and Im told my room isn't ready and Incan either wait or have a different room. I say I'll take the other room. So after the front desk girl going back and forth with herself about which room I'll get she finally picks one on the 3rd floor. I get up there and I'm kinda grossed out. Literally all the lamp shades were crooked, which I later discovered was because they weren't actually attached to the lamps. The light switch covers have weird stains on them. The blow dryer had a strange coating on it like the plastic was breaking down from chemicals. It looked and felt like a gross, outdated and dingt room. Overall, the property looked nice outside of the rooms, but once inside.... ewww.

4/10

Poor

23 Apr 2026

amanda

The property seemed old the carpets were very worn and dirty
When we checked in and asked about places to eat there had no clue said there was a restaurant in hotel but couldn't even say if it was good
Went to take a shower there was 2 of us and only one towel had to call and wait for more
The shampoo and conditioner smelt very good and the lotion

Had a balcony but couldn't use it as it was on the path way from the parking garage and that is where everyone hung out to smoke weed couldn't even open door it was so bad and strong
Pool had a great fire pit

Had to ask for cookies and felt like it was an inconvenience to give us some

I am disabled and parked in the horribly small tight fit parking garage because the over sized was full
And the elevator didn't work was always stuck open on bottom floor told girl at front desk she said ok sorry
I asked about the handicap spot outside of gate that had same car in it the whole time we were there along with a U-Haul taking up multiple spaces

The employees parked in fire lane in front of our balcony which was on floor level room 111 you looked out and there cars where there on other side of walk way
For being a doubletree in an area with tons of hotels and motels surrounding
It it is very ran down and very over priced for what you get
Would not recommend the kings inn next door was cheaper and cleaner stayed there the next night when we decided to stay

Family_with_children

4/10

Poor

22 Apr 2026

Noelle

Room wasn’t very clean specifically the shower. And the room had an odd smell.

Self

10/10

Exceptional

18 Apr 2026

Haydee

Check in was very welcoming and easy! Room was clean and had a balcony.

10/10

Exceptional

18 Apr 2026

Delovin

The staff was amazing

Partner

2/10

Poor

17 Apr 2026

Devon

Initially everything went well. The young lady at the front desk was very polite and gave me great instructions so kudos to her, also the reason why I’m giving a 1 star because she earned it.

The room was not up to par with double tree standards. I’ve stayed at many over the years and this was by far the worst. In the bathroom, there was a huge hole in the wall hiding behind the painting above the toilet. My daughter noticed it before using the bathroom. When I moved the painting there were some kind of sewage pipes being held together by hose clamps, not sure why that would be there when the joint being used didn’t appear to be malleable. Maintenance came up, saw the hole and had the perfect sized patch for it. Curious as to why it wasn’t patched beforehand if the materials were available?

While taking a shower I happened to look up and there was a bulge in the ceiling that appeared to be from a previous leak from above. The ceiling was still soft to the touch and there were specs of mold all around. I didn’t notice initially but my wife saw mold in the caulking around the tub.

There’s a random door in the corner of the “kids room” that apparently leads to the roof. While I understand there’s nothing you can do about an access door, I believe it should be labeled and extra locks should be added (pad locks, digital lock with keypad, etc.) it made my wife and I uncomfortable knowing that our kids would be next to a door that led to the roof.

Lastly, parking should be mo

4/10

Poor

16 Apr 2026

Ekemerire

Dusty room with flat mattress. Very disappointed with the property upkeep. The bathtub was rusty also

Self