Hilton San Diego Mission Valley

United States , San Diego - CA
SAN DIEGO, 901 Camino Del Rio South
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100 reviews shown

10/10

Exceptional

16 Mar 2026

Peggy

So clean, so beautiful! The staff answered all my questions and were very helpful. I would suggest something be done about the tv. I spent a lot of time trying to get the remote to work or to get any news.

Self

10/10

Exceptional

16 Mar 2026

Idalis

Good staff, clean room.

Partner

6/10

Pleasant

15 Mar 2026

Sther

Booked two rooms, and one of them was extremely dirty, but we were able to get another room. They only have robes for people who have booked suites, which I found very odd.

8/10

Excellent

15 Mar 2026

PEARL

Good location

Partner

6/10

Pleasant

14 Mar 2026

Kimberly

The staff was friendly and welcoming the hotel itself is outdated and needs renovations.

Family

10/10

Exceptional

14 Mar 2026

John

Great place. The parking garage was glitchy getting through the gate

8/10

Excellent

11 Mar 2026

Bryan

Worked

Self

10/10

Exceptional

10 Mar 2026

Maria caridad

The staff was welcoming, the property was clean and beautiful, and everything from check-in to check-out was smooth. We truly enjoyed our time there and would definitely stay again.

Family

10/10

Exceptional

09 Mar 2026

Keith

Rooms are clean and comfortable.

Partner

10/10

Exceptional

09 Mar 2026

Luis

Great location and near many places to easy and shop

Family_with_children

10/10

Exceptional

08 Mar 2026

gisele

Had the city view it was great!

4/10

Poor

08 Mar 2026

Ezequiel

I was very disappointed with my stay at the Hilton San Diego Mission Valley. The hotel felt very outdated and did not meet the standard I expect from the Hilton brand.

There was no electric vehicle charging available, which I found surprising and outdated for a major hotel in San Diego. As someone traveling with an electric vehicle, this was a significant inconvenience.

Another major issue was the elevator access. From the parking garage, guests are required to use a service elevator just to reach the main elevators. At one point, the service elevator I was using became stuck and would not operate until a housekeeper came and manually adjusted the door so it could move again. This felt very unsafe and presented a clear safety hazard for guests.

Additionally, the air-conditioning in the room was not working properly, which made the stay uncomfortable.

Overall, the property felt old, poorly maintained, and not reflective of the quality I normally associate with Hilton hotels. I hope management addresses these issues so future guests have a safer and more comfortable experience.

Family

8/10

Excellent

07 Mar 2026

Tracy

Clean room

6/10

Pleasant

05 Mar 2026

Erica

Overall hotel is fine, But our room was a mess still. Dirty water marks all over the floor.
Previous guests mouth tape, was taped to nightstand. The toilet was broken.

Friends_and_family Family

2/10

Poor

05 Mar 2026

Priscilla

Every time we come to San Diego , we stay at this hotel. Our previous experiences have been much better than this times. To begin with our room could’ve been MUCH cleaner. A pillow cover still had a makeup stain that appeared to not have been washed . In addition the fridge in our room had the previous guest have eaten pineapple. The restroom door locked and I could not get it to unlock!! My husband had to unlock it with a key on the other side. The main elevator to their parking garage was not working. For two days we needed to take two different elevators , one that passes through the employee areas just to get the parking garage underneath. Finally, what an inconvenience to get in and out of the parking garage since for some reason it would say our hotel key was not found!!! We needed to call for help each and every time. I must admit after this experience and as a Hilton Honors member we will never come back.

Family_with_children

8/10

Excellent

02 Mar 2026

Shari

Clean and restaurant is available. A bit noisy on the street side of the building. Would be nice to have a microwave available or some minor toiletries in the room like shower cap or q tips.

Partner

8/10

Excellent

02 Mar 2026

roger

All well except on departure. No clear information on how to exit parking at the gate. There needs to be clear information provided at check-in on parking exit procedure.

Partner

6/10

Pleasant

02 Mar 2026

Laumyn Henry

Overall great stay. Friendly staff, super fast and
Efficient. Breakfast buffet is top tier!! I was able to
Park under garage at the front door. I felt like a celebrity.

Self

10/10

Exceptional

27 Feb 2026

Francisco

They were excellent

4/10

Poor

27 Feb 2026

Clara

The bathtub was in poor condition. The bathroom door got stuck and I had to wait to get my 9 year old daughter out. I had to call twice to get maintenance up to the room. No microwave in the room.

Family_with_children

10/10

Exceptional

24 Feb 2026

Juan C

Everything was excellent

10/10

Exceptional

24 Feb 2026

Gloria

The staff was friendly and our room looked clean.

10/10

Exceptional

22 Feb 2026

Josh

Clean room, great value

10/10

Exceptional

22 Feb 2026

Hanna Kristina

Clean room, good amenities, parking was expensive though

6/10

Pleasant

22 Feb 2026

Allen

Kudos to maintainece! Our thermostat wasn't working. We froze the 1st night. We called and asked to have someone fix it & when we got back to our room later, it was nice & toasty.b Thank you!
The tp attached to the wall was hard to get to. A towel bar in the bathroom would have been really helpful. I think ALL the windows on the whole building need to be cleaned, could hardly see out of them.

Family

10/10

Exceptional

19 Feb 2026

Timothy

Room spotless and staff was friendly.

Self

8/10

Excellent

19 Feb 2026

María

Great location, room size very comfortable, quick responsive elevators. Bathroom clean and confortable. Downside is that beds are uncomfortable, and parking has an additional cost per night!

Partner

8/10

Excellent

15 Feb 2026

Mayra

Pool wasn’t heated

Leisure Family_with_children

10/10

Exceptional

06 Feb 2026

Pragna

Staff was great. Restaurant was good.

Business Self

8/10

Excellent

03 Feb 2026

Robert

Everything was ok.

Business_and_leisure Partner

6/10

Pleasant

03 Feb 2026

Cynthia

Air conditioning was a constant issues for 6 nights.
Breakfast buffet food was cold.

Leisure Self

2/10

Poor

03 Feb 2026

Juan Manuel

Bad

4/10

Poor

02 Feb 2026

Ryan

Needs a remodel or some work into the quality of the rooms. Bathroom door didn't close properly or lock. Air vent almost falling off. Dirty windows. Have to pay for parking which seems a bit ridiculous. Booked \"City view\" but got the back of the hotel viewing a mountain with graffiti all over the wall. Pillows were rock hard. I'm trying to think of one good thing but can't think of a single one

Friends_and_family Family

6/10

Pleasant

01 Feb 2026

Andre

The room was nice, the food and drink service was good and I enjoyed the services. The elevators need some work. Only two were functional for three days of my stay and for a hotel with 14 floors that was not efficient or comfortable.

Leisure Self

10/10

Exceptional

31 Jan 2026

Edena

Staff was helpful

10/10

Exceptional

28 Jan 2026

Kevin

The cleanest room and nicest staff honestly would stay here again

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2026

Jane

staff were friendly and accommodating.

Leisure Family

8/10

Excellent

25 Jan 2026

rohit

Rooms were good

6/10

Pleasant

25 Jan 2026

Rodney

Overall the hotel looks nice, just had minor problems. The A/C was not blowing cold, and the toilet stop working. Also, I did not know about the $37 a night parking fee. But they reimburse me those funds because of the minor issues.

10/10

Exceptional

21 Jan 2026

Gregory

Very convenient to everything we planned to see in San Diego. Room was quiet, neat and clean.

Partner

10/10

Exceptional

20 Jan 2026

mario

Clean

Business

4/10

Poor

19 Jan 2026

Sukie

Stayed for four night and customer service was great, but housekeeping was confusing. They didn’t come the first night, didn’t come the second night after asking the front desk, when they came the third night no towels were provided. The toilet was on and off and unable to flush, shower draining system was clogged and I had to clean it myself. I have stayed at Hilton in many locations and they were great, not sure how I feel about this one.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Ameer

Elevators are a little slow.

10/10

Exceptional

14 Jan 2026

Elizabeth

Room was clean, Hotel was in a great location to areas we wanted to visit, staff was courteous and was able to resolve issues with gate quickly

Business Partner

8/10

Excellent

11 Jan 2026

PATRICIA A

It was nice but plain. The room needed puctures or posters for color.

Leisure Self

10/10

Exceptional

08 Jan 2026

Francisco

Can room

Leisure Partner

2/10

Poor

07 Jan 2026

Sal

Property is old & very outdated. Couldn’t sleep all night due to outside noise from old windows. The bed was squeaky & old. I compare this Hilton to Super 8 or Motel 6. Very terrible & would never stay there. & they charge $40 a night for parking which you don’t find out until you get there.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Lourdes

The recepcionist was really nice. We spent a good weekend here

Friends_and_family Friends

4/10

Poor

06 Jan 2026

Ryan

Loud air unit, long time to get hot water in shower, no coffee in room even though there was a coffee maker. Restaurant furniture old, needs to be redone. If you sit on it you had it stuck to your clothing.

Leisure Family

10/10

Exceptional

05 Jan 2026

Jennifer

The room was nice, clean, and quiet.

Leisure Family

10/10

Exceptional

05 Jan 2026

Sofia

Amazing stay with effortless check in!

Business_and_leisure

10/10

Exceptional

04 Jan 2026

Edina

Fast check in and out

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

Darren

The toilet screeched or whistles every so often and whenever it was flushed. The sink was clogged. The shower door let water leak out onto the floor no matter how well I closed it. There was a hair left on the toilet seat and one on the Kleenex box. Room 807. If interested. The parking lot was a mess due to a poor design that let muddy rainwater in to an entire half of the garage leaving many less spaces than needed.

8/10

Excellent

03 Jan 2026

Alex

Clean, comfortable room. Reasonable price considering location!

6/10

Pleasant

03 Jan 2026

Carlos

Was giving a handicap acres without asking for that room, because they didn’t have any clean rooms.

Partner

10/10

Exceptional

02 Jan 2026

Morgan

Very courteous lady at the front counter. Great beds.

Friends_and_family Friends

4/10

Poor

02 Jan 2026

Andrew

While the staff is always great this hotel is showing its age. Our room was very hot even with the ac set on 65. We slept with no blankets or covers it was so hot. The room was also very humid. Our clothes felt wet when we went to put them on it was so humid and smelled like mold.

Leisure Family

10/10

Exceptional

01 Jan 2026

Jaqueline

Check in was easy and fast, staff were friendly and helpful.

Family

6/10

Pleasant

31 Dec 2025

Jane

Room was very noisy especially during the day. It has a nonstop cracking sound by the window.

Partner

10/10

Exceptional

31 Dec 2025

Tiffany

Awesome

8/10

Excellent

30 Dec 2025

Tuyen

Lack of basic necessities, building is nice , room was ok, not what you would expect from a Hilton. Bathroom sliding door didn’t lock or slide closed. Parking fee of $37 was a bit excessive

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Larizza

Loved the easy check in process via the app!

Leisure Family

10/10

Exceptional

28 Dec 2025

Angela

8/10

Excellent

27 Dec 2025

Michael

The room was nice and clean. There was a great view. The mattress was uncomfortable. There was a dip, and I woke up with lower back pain.

8/10

Excellent

26 Dec 2025

Judy

I did not use the business area. This Hilton did not have a buffet and the breakfast was at a cost. I was told the Hilton had a free buffet. Very disappointed.However, something I really liked was the text messaging service. All my questions were answered quickly. This was fantastic!

Leisure Self

8/10

Excellent

25 Dec 2025

ziwei

Asked for a blanket because the room is cold and we were trying to sleep but waited for more than an hour.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Flavia

The rooms were clean. Beds comfortable and the staff friendly. Will be staying here again in the future.

Leisure Family

4/10

Poor

20 Dec 2025

Tiffany

Property is not being maintained.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Amaya

Room was spotless, bed was comfy

Leisure Partner

10/10

Exceptional

11 Dec 2025

Yesenia

Love this place we always stay here when we go to San Diego . Super clean and very convenient.

4/10

Poor

10 Dec 2025

James

Bad experience. Upon arriving, they let me know their 'system was down', and that I would need to provide my CC number, expiration, and security code written down on a piece of paper. I travel for work often and have never been asked this. I raised with the team that this was unusual, and I asked that they offer an alternative. They told me that there was no other way. In retrospect, I should have walked away and gone elsewhere. The front desk team was acting as if I was trying to scam them or something. There was no acknowledgment that this was unusual, and 100% the hotel's responsibility, not mine. From my perspective, their system being down should have been on them, but this was not their position.

It got worse from there.

It turns out that their IT issues were affecting the entire property. An automated gate at the parking garage wasn't working at all, so multiple times coming in and out of the hotel, I had to wait for someone to manually activate the gate. The parking, by the way, was $37 per night - an absolute ripoff considering the high rate of the room. After parking, I got locked out of the building because my key card wasn't working. I had to call the hotel to get them to buzz me in.

On top of these annoyances, breakfast wasn't included in my rate. Everything about this experience was sub-par. I will be traveling to San Diego 2-3 more times in the next year for business, and I'll be trying other options nearby instead of this property.

Business Self

8/10

Excellent

09 Dec 2025

Jeremy

Great hotel! Close to a lot of shopping. Would stay again.

4/10

Poor

08 Dec 2025

Ana Raquel

Dirty rooms. Parties in the rooms next to us. Not well maintained

Leisure Family

8/10

Excellent

08 Dec 2025

Moe

I’ve stayed at many Hilton properties, and as a Hilton Honors member, I tend to be a bit more critical than most.

The staff at this location was amazing. Management has clearly done an outstanding job training their team. Amina assisted us at check-in and did a fantastic job straightening out our two rooms.

Abier (sp?) at the bar was incredibly kind and helpful, especially with getting my tea and cheesecake.

The Snack Shack could use some attention—there wasn’t much available.

The rooms are older, but the team has done a great job keeping them feeling clean and “fresh”.
Location is outstanding. Close to shopping, restaurants, RomCon, colleges.

Leisure Family

8/10

Excellent

06 Dec 2025

Haidy

The hotel has seen better days. Staff was friendly and helful

Leisure Family

10/10

Exceptional

05 Dec 2025

Annalee

Everything Great !

10/10

Exceptional

04 Dec 2025

Lina

Clean room

Family

10/10

Exceptional

01 Dec 2025

Richard

The room was perfect. Would like some lemon water in the lobby and free breakfast, but overall, very nice.

10/10

Exceptional

30 Nov 2025

Omar

Clean room, comfortable beds, pillows could be better.

8/10

Excellent

30 Nov 2025

Lisa

Just okay, nothing to make it stand out

Leisure Family

2/10

Poor

25 Nov 2025

JOHNNY

Hotel Hilton is franchised, no employee, rooms and hallways smell like cigarettes smoke, no free water in rooms, no restaurant service. Not recommended and will not stay there again.

8/10

Excellent

25 Nov 2025

Sergio

I believe the parking price could be a bit more budget friendly for those staying at the hotel.

Leisure

8/10

Excellent

25 Nov 2025

Christian

The only issue was the gate. Entering and exiting was a pain

Business_and_leisure Self

6/10

Pleasant

24 Nov 2025

Glenda

No towels at the spa. The spa needed to be hotter. They need to put a little work into pool and spa.

Leisure Partner

6/10

Pleasant

23 Nov 2025

It was okay until 6am in the next day. Their was a fire in the kitchen and we had to evacuate the building

Business Family

10/10

Exceptional

23 Nov 2025

Eric

Room was excellent, clean and friendly staff at all times of the day

Partner

8/10

Excellent

23 Nov 2025

Alexandria

Great location. Other than multiple hairs in the shower and stuck in the wash cloth, great stay

6/10

Pleasant

23 Nov 2025

Leoni

The shower door seal was broken/missing causing water to flood bathroom when showering, and bathroom sink was very slow draining. Also there was 6am fire alarm evacuation that was unfortunate.

Leisure Self

2/10

Poor

22 Nov 2025

Gina

The front desk just gave a key to my mom’s boyfriend when I was parking the car without asking for his ID or my permission. I do not appreciate them just giving out the key to my room. For the record, I am Asian and he is not. They had no right just making him a key.

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Tonia

Clean room kind staff easy to get too parking was expensive

Business

10/10

Exceptional

20 Nov 2025

Kevin

All clean, easy check in.
Restaurant had good food.

8/10

Excellent

19 Nov 2025

Tracy

Everything was good

6/10

Pleasant

18 Nov 2025

Ian

Staff were friendly. Walls are paper thin. Shower door was broken. AC barely worked. Bed uncomfortable. Parking was absolutely awful.

10/10

Exceptional

16 Nov 2025

Joshua

Staff was very friendly and helpful.

Leisure Friends

10/10

Exceptional

14 Nov 2025

Amaya

Room was spotless, nice room. Good area

8/10

Excellent

14 Nov 2025

David

Room was mostly nice, although the TV menu was unreliable, half the outlets didn’t work, and the bathroom door was barely functional. Still, clean and pleasant.

Leisure Partner

6/10

Pleasant

14 Nov 2025

Danny

There was bugs in the room

Friends_and_family Family

6/10

Pleasant

12 Nov 2025

Ettajane

Staff was great. Toilet did not flush- had to call for it to be repaired before we went to bed, and agsin in the morning broken again

Parking was not free, there is limited free street parking, street construction going on, so that seem like false advertising, it cost $37. I gave 3 stars because staff waived parking fee cuz of toilet issues

Leisure Family

10/10

Exceptional

12 Nov 2025

Truc

Yes

6/10

Pleasant

12 Nov 2025

Anne

Room was clean, but windows desperately need to be cleaned. I was shocked that there was no morning coffee/tea service in the lobby : (