Name: Extended Stay America - San Diego - Fashion Valley
Address: 7444 Mission Valley Rd, San Diego, 92108, US

8/10

Excellent

04 Aug 2026

Christian

Staff was nice and helpful place was good for what it is quite not ghetto and clean and simple

2/10

Poor

03 Aug 2026

Yolanda

We added a date to our travel and after being given a rate when we arrived to the property the rate had increased by $200 and they said,
Oh that can happen, they couldn’t guarantee the rate they gave us.

10/10

Exceptional

03 Aug 2026

Vanessa

Great stay. Very comfortable

2/10

Poor

03 Aug 2026

Yurii

The only positive thing was that poor underage nightshift reception girl who was desperately trying her best in that filthy nightmare. We had to leave without staying due to the dirt and suspicious activities around. They forced us to pay one night for messing up our vacation. Pictures are not even close to reality.

2/10

Poor

03 Aug 2026

Nicole

The pictures of this property are heavily filtered, it was definitely not clean sheets were stained, there was no trashcan in the room it wasn’t very dirty. The shower curtain had mold. The floors did not look swept or mopped. I would not recommend staying here.

6/10

Pleasant

01 Aug 2026

Rebekah

The room was clean but run down. Broken shower handle, cracked seat on the chairs, the bed was awful. A mattress on a generic metal frame. Felt like a cot. It worked for a quick sleepover but definitely not worth the price

6/10

Pleasant

30 Jul 2026

Daniel

The place is okay. If you are in a bind, you can go here, but otherwise, there are better options.

6/10

Pleasant

26 Jul 2026

Beth

Breakfast was some muffins and coffee with oatmeal packets but no bowls or anything for it. Room was ok not great reminded me of a motel 6 except way more expensive. Will not stay here again

2/10

Poor

26 Jul 2026

Kay

There was no stay. They did not honor the reservation. More specifically, they claimed I HAD no reservation. Yet, Expedia has had to intervene in order to obtain my refund. Which means my card was charged. The card of a person they claimed to know nothing about when I attempted to check in. You do the math

4/10

Poor

24 Jul 2026

Maria

This hotel was definitely chilligens!! If you know you know. Closet had no door or curtin. One bed had a box spring and mattress while the other just a top mattress. We didn't even shower in the morning. We rather just leave and go home to shower! Towels lookes a little sus. Walls and back of chairs were soiled. Microwave looked like something burnt the door. Refrigerator looks like it been thru some things. Unfortunately when we got there we were running late for an event and just checked in, dropped the bags and left. Saw all of this upon returning. We were not expecting a 5 star resort but geesh.

6/10

Pleasant

19 Jul 2026

Vanessa

Upon arrival, the front desk staff showed us to our rooms to check quality to which we thought this was nice until one of the rooms reeked of marijuana. We notified them while in said room and they only offered us a scented spray… After airing out the room and turning the AC on full blast, it started to get better. Overall the location was quiet, rooms were clean and fit what my family and I needed for the weekend as we were out majority of the days. Not sure if I’d recommend or come back…

Family

6/10

Pleasant

17 Jul 2026

Joe

na

Self

4/10

Poor

14 Jul 2026

Cody

Just go somewhere else, this place was nasty.

Partner

2/10

Poor

09 Jul 2026

Jagadeesh

Nothing is clean. Only hot water was coming and

6/10

Pleasant

05 Jul 2026

Anita

It was not close to the airport, so it took about 20-25 min in traffic. Faster back to the airport at 4am. We had to change rooms because the first one on the first floor had water under the bathroom floor that came through when stepped on. It was a bare minimum room. Not worth the $400 per night (due to last minute booking). The place is a bit old and rundown. If the owners would put some money into fixing it up, it wouldn't be too bad. Some unsavory characters hanging around in the back parking areas giving it an overall unsafe feeling. The manager and desk staff were very kind and helpful, wanting to please the customers. The fridge worked. There was running water. The toilet flushed. There was a bed that wasn't too bad. If we had only paid $100/night, we wouldn't have been so disappointed. Happy to leave. Won't go back.

Partner

10/10

Exceptional

02 Jul 2026

Natalie

.

Pet

2/10

Poor

02 Jul 2026

Munkhtsogt

Bed sheets were blood stained dirty over all

Self

6/10

Pleasant

01 Jul 2026

Brian

Room had the amenities described.

Staff was very friendly.

Very comfy bed.

Decent shower pressure.

A ton of food places and local grocery store are very close, which was great.

AC was very cold, excellent.

You need to request any pots, pans, utensils, shampoo, conditioner etc though if you want them.

We found no elevator, so we had to pull heavy luggage and everything else up 2 flights of stairs.

In our particular room, the bed support on one side was a stack of wood.

Definitely not the cleanest place.

The sink in the bathroom flooded.

The room had many flying small bugs.

The refrigerator had several dead small (assuming) flying bugs at the bottom of the fridge.

Small tiny TV, maybe 22 inch.

Outlets for our plug-ins were hidden behind the pullout couch bed. So we had to look for them, they weren't obvious.

I was hesitant to express these concerns at checkout with a new person checking in at the same time, as I was a unsure if this would be everyone's experience.

Would we stay here again? Only if nothing else in a similar price range/ammenity wise was available.

Partner

2/10

Poor

30 Jun 2026

Ricardo

The room was crawling with ants

Family_with_children

4/10

Poor

29 Jun 2026

Sonia

Room was outdated, no hot water in shower, water would not go down the drain, bed was very hard and uncomfortable. By the stairs trash was everywhere. Found it strange at check front desk employee asked if I wanted to see the room before getting assigned to it. Then an hour later they call to see if everything was ok. Found it little strange. Wouldn’t stay there again.

Partner

4/10

Poor

26 Jun 2026

Justina

Obvious large water damage on ceiling. Broken light bulb in lamp by the bed. In general poorly cleaned. There was clean bedding so we decided to stay since we doubted other hotel rooms would be available at last minute. Outside of property and Area surrounding were I. Good shape and good neighborhood.

Partner

2/10

Poor

24 Jun 2026

Hector

Room were nasty will mold in refrigerator,restroom and toilet we immediately left and ask for a refund which they wouldn’t give us don’t not book or stay here would not recommend

Business

2/10

Poor

20 Jun 2026

CANDACE L.

This place needs to be condemned. I did not feel safe or comfortable staying in there. I actually drove an hour back home late into the night because I did not feel safe. The room was run down, chipped paint, stained walls. Please do not book here.

Family_with_children

2/10

Poor

19 Jun 2026

Harish

Terrible

Family

2/10

Poor

16 Jun 2026

Jose

It is a terribly dirty place; it smells of urine, and the smell of marijuana is very strong. It is filthy, the lobby staff isn't around to help you, and the keys don't work. I DEFINITELY DO NOT RECOMMEND IT; I don't know why the company has let this hotel fall into such a state of neglect.

Friends_and_family Family

2/10

Poor

15 Jun 2026

Debra

This was the worst place to stay - dirty room with missing amenities (including a microwave or coffee pot) and HUGE dumpster outside the room full of rotting trash. There were bugs in the room and it smelled of mold. When we went to the lobby to complain, I was met by the rudest staff who explained to me that none of this was her problem. I try not to complain- but honestly, RUN.

Family

4/10

Poor

14 Jun 2026

Kelso

Arrived a little after hours (around 11pm) front office was locked, took 20 minutes for the employee to come unlock the door for check-in. I paid for the room during booking weeks in advance, but was told i had to pay again even after showing her the receipt that showed I paid. Room was nasty, stained towels, sheet and bugs crawling around. Doesn’t even provide shampoo or body wash. Then I had someone beating on the door repeatedly right at 11am telling us we had to check out, I explained we were just finishing up packing and we’d be out in 5 minutes, but yet continued to stand at the door and wait for us to leave. Pick any other hotel/ motel than this one!

Partner

4/10

Poor

14 Jun 2026

McKenna

Stayed for 2 nights was not provided with any new towels or house keeping terrible service at the front desk line of people every time i walked by unacceptable will not be staying here again

4/10

Poor

30 May 2026

Megan

Pets allowed

Family_with_children

8/10

Excellent

27 May 2026

Celia

Breakfast was mediocre. Packaged muffins, fruit, coffee. Clean room.It was a bit difficult to get ahold of the front desk.

10/10

Exceptional

25 May 2026

jacquelyn

Breakfast area would be amazing

Pet

6/10

Pleasant

25 May 2026

Purusottam

There is a

6/10

Pleasant

18 May 2026

Jefelyn

The walls were thin and the next door is talking non stop even at 2am til 4am, I couldn’t sleep good.
The parking is nice, very spacious and even the area is close to in n out, cvs and it’s very quiet area.

Self

10/10

Exceptional

15 May 2026

Timothy

Great room and quiet. Staff is nice

Self

6/10

Pleasant

11 May 2026

Julie

The check in process was extremely slow no apology given for the delay, shower head in bathroom needed to be threaded water was spraying from the top hitting the ceiling, tv remote volume did not work, and no breakfast served. you cannot get in to check out until 7 am

Partner

10/10

Exceptional

05 May 2026

charles

Amazing staff and the food was great. Bartenders were exceptional

Partner

8/10

Excellent

03 May 2026

Michael

No shampoos, just bars of soap. Also, only coffee at the continental breakfast, nothing else was provided

Self

4/10

Poor

03 May 2026

Carlton

There was Wi-Fi reception in the parking lot, but not in my room.

4/10

Poor

01 May 2026

bayron

Beds were terrible, and the shower was barley working

Business

2/10

Poor

30 Apr 2026

Rudy

Booked my hotel late at night (paid in full) and the desk person said I was a no show. Wanted me to pay again directly through them. I had to leave to get a different hotel room

10/10

Exceptional

30 Apr 2026

Roger

Nice place to stay was great

Self

2/10

Poor

29 Apr 2026

Koila

Dirty old stink hotel

Business

10/10

Exceptional

27 Apr 2026

Nancy

Good

Family_with_children

2/10

Poor

26 Apr 2026

Anthony

I should’ve known when the hotel attendant asked me if I wanted to see my room first, it was not going to be optimal. This is an extended stay, but there’s no utensils, no cookware, no ice, and when I asked for these things, I was told they were not available

Self

6/10

Pleasant

24 Apr 2026

Toshma

All of the staff are amazing, very helpful. The cleanliness of the rooms however, not the best. My bathroom counter still had hair and dirt in the corners from where someone before me had shaved. The refrigerator had \"gunk\" down the side, and the toaster I was given wasn't as \"sanitized' as it probably should have been. It's obvious the cleaning staff is overwhelmed, but it's nothing a little elbow grease and cleaning supplies can't handle.

Pet

10/10

Exceptional

08 Apr 2026

OSCAR

Eazy in and out

4/10

Poor

05 Apr 2026

Loaloa

The door was wide opened when we first got there. The room stunk. A very wet wash cloth was under our sheets.. we were too tired but hoped no one was in there having sex and using the wet wash cloth before we got there ugh

4/10

Poor

02 Apr 2026

Mary

Room smelled like pet urine, no kitchen supplies in the room, staff rude and unconcerned, floor was sticky, cabinets where cracked and chipped and this was supposed to the new owners cleaning things up. When we asked for extra pillows we where told no, only 3 to a room/bed.

Family

6/10

Pleasant

01 Apr 2026

Hortencia

It was ok but no shampoo in room or conditioner and iron not in room, when I asked they had non available . For breakfast all they have only coffee and Instant oatmeal and little muffiins. I feel it could be better.

2/10

Poor

25 Mar 2026

Kenneth

The sheets were dirty. They did not have an iron in the room after I was told there was one. The shower was also not cleaned.

Self

6/10

Pleasant

21 Mar 2026

Everardo

Hotel is a outdated and rooms need a remodel. I asked staff for extra towels and they said they would check to see if they had any and they never checked in again. Room was suppose to be smoke free but it smelled like it was not.

Friends_and_family Family

2/10

Poor

20 Mar 2026

Manuel

I waited about 30 minutes to check in with no one ahead of me. When arrived to my room it was dirty and had not been cleaned from previous stay. Shampoo was given at front desk and when I asked for some the girl was lost since she did not understand English well. I would not recommend this place to anyone.

Pet

6/10

Pleasant

16 Mar 2026

Shari

It was mostly clean. Kitchen had no utensils. No extra blankets or pillows. Room smelled overwhelmingly of pot. Passageways smelled like trash.

10/10

Exceptional

14 Mar 2026

charly

The place is easy access to a lot of place of interest. Price is also reasonable

Self

10/10

Exceptional

14 Mar 2026

Tara

It was all amazing. Me and my family will always know extended stay huh

Business Family

2/10

Poor

25 Feb 2026

Andrew

The rooms didn't live up tit he photos. Everything was run down, and the room was dirty. The staff was ill trained, didn't know what they were doing and kept having to go to the manager for help. Then I was overcharged by $489. It took me two hours of phone calls, being transferred all over, to rectify the situation. I'll never stay here again.

2/10

Poor

24 Feb 2026

Sravan

Very unclean and even the bathroom doors are not working

Family_with_children

2/10

Poor

23 Feb 2026

Andrew

Dirty rooms. Bedding not clean.

2/10

Poor

21 Feb 2026

Katelyn

The hotel stay was awful. Overfilled trash piled up by the stairwells, cracks on the leather couch, rust on the towel racks, mold on the ceiling above the shower, and random marks on the dining chairs. The room did not seem to be cleaned well so we felt very uncomfortable sleeping there.

Pet

2/10

Poor

18 Feb 2026

Christopher

Front Desk staff was fine. The room was not at all like any other Extended Stay America locations I've been to. There was pet hear, urine, and dirt all over the floors. Black mold on the ceiling in the shower, and an animal had chewed the corner off of the coffee table.

We are trying to get our money back because the room was completely unlivable, they had no other accommodations for us, so we did not even stay the night.

The standards of this room we were staying in were abhorrent.

Friends_and_family Family

2/10

Poor

18 Feb 2026

Kyomi

I booked the room and left within 30 minutes. I booked another hotel. Prostitution was taking place in the vehicle parked 2 cars down from me. There was high traffic and half dressed people going in and out. A man was standing by his vehicle and watching me. I go in the room to use the restroom and I go out and the same man is there. I go in the room and come back out of another time, the same occurrence happened. It’s just that he was in a different spot. I wasn’t really sure what was going on, but the activity by my room was concerning. I was unaware of what the white box was above the door on the inside of the bedroom that also made me uncomfortable. I tried to Google what the device was. Since I’ve never seen anything like that in the history of me staying in hotels I thought it would just be wise and safer for me to just leave.

Business Self

2/10

Poor

15 Feb 2026

OSBALDO

Room was not clean. There was a horrible smell in the room. Evan after switching rooms the 2nd room had a bad smell to it also.

Leisure Partner

2/10

Poor

13 Feb 2026

CRYSTAL

Night staff wouldn't let me check in

4/10

Poor

05 Feb 2026

Ruben

No breakfast available. They did not provide any housekeeping.

4/10

Poor

27 Jan 2026

Evelyn

There was blood stains on the bathroom floor, the doors had holes, the main door was stain like old blood stain. It was a little scary

2/10

Poor

27 Jan 2026

Rocio

Staff was unfriendly. The room was clean but not as nice as the pictures make it out to be. There isn't any breakfast just coffee and a granola bars.

Leisure Family

2/10

Poor

23 Jan 2026

Riley

BLACK MOLD

There was black mold everywhere! We did not end up staying we left and went elsewhere. Wouldn't recommend it at all.

Guy working front desk was super rude as well. Made it feel like he was doing us a favor.

2/10

Poor

22 Jan 2026

adib

one of the worst experience we had. toilet seat broken , only 3 very skinny pillows and when asked for another was told none available. my asked if she could use the rest room at office while we were checking in and gentleman looked at her for about 15 seconds and replied no sheet not fit the bed constantly come off all night. mattress was terrible and one side of the bed literally sinks in . microwave full of crumbs and filthy also no shampoo. and no blow dryer. very disappointed and will send this complaint to company this hotel should not be rated over 1

2/10

Poor

19 Jan 2026

Judy

The kitchen had nothing, I had to go to the store to get utensils and paper items. Everything was very dirty. Most of the electrical outlets did not work. It was opposite in every way from its advertising. I am a travel nurse and have stayed many places, this was the worst

Leisure Family

8/10

Excellent

18 Jan 2026

Cuong

Overall good stay. Need outlet near bed. Shower needs some fix up.

Self

2/10

Poor

18 Dec 2025

peter

This place was horrible. I'll never coming back.

Business Partner

2/10

Poor

08 Dec 2025

Calvin

The first night was okay.... The problem came when we renewed our stay online with hotels.com as we were asked to do by the front desk. The daytime guy didn't check us in so the room was only half tended to when we returned. Two members of staff tried to without knocking

8/10

Excellent

04 Dec 2025

Talin

Plenty of restaurants and stores a short drive away. The place is dated but clean. First room was missing a fridge and tv didn’t work, but they relocated me much further away to a room that worked.

Business

4/10

Poor

04 Dec 2025

Robert

Our room was very disappointing. No kleenex, no hangers,this room looked like it was falling apart.

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2025

Crystal

Grateful

Partner

2/10

Poor

09 Nov 2025

Jose

The grounds and rooms were so bad

Business Friends

2/10

Poor

02 Nov 2025

Erika

This place is horrible , dont stay here , they have homeless people living here . The sheets had old poop stains , it smelled like cigarettes. The front office never picked up the phone . This motel is not a good choice do not bring your family here . Go elsewhere .

Friends_and_family Family

4/10

Poor

27 Oct 2025

Kristen

The breakfast was non-existent but also was not something would be spectacular considering it is not something they really offer. The room had not been cleaned in I’m not sure how long, there was dead roaches on the ceiling, dust everywhere, underneath the bed was filthy, the repairs to the walls were done poorly and there were cockroaches.

Leisure Partner

10/10

Exceptional

22 Oct 2025

James

It was just like the pictures

6/10

Pleasant

20 Oct 2025

Joel

At my stay

I recently stayed at your property and overall found it to be a pleasant experience. However, I was disappointed to find that the kitchen was missing many essential cooking utensils and basic dining items such as plates, cups, and cutlery.

When I reached out to the front desk, only a limited number of items were provided — specifically, two plates, two bowls, two mugs, one cup, one knife, one plastic fork, one pan, and one pot — which was inadequate for a reservation intended for four guests. As a result, I had to purchase additional items in order to cook and dine during my stay.

I wanted to bring this to your attention so future guests can have a more comfortable experience. I appreciate your time and hope this feedback helps improve your kitchen setup for multi-guest accommodations.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Myiesha

Cost-friendly nature escape you don’t want to miss! Step outside your door and you’ll find it — squirrels, rabbits, lizards, butterflies… you name it. Nature’s little hideaway, right where you are 🌿✨

Business_and_leisure Family_with_children

4/10

Poor

13 Oct 2025

Reshennia

The bed had blood all over it and it was so visible that it was able to be seen through the sheets. And that room was rented out to another guest and the bed wasn’t even cleaned. There are roaches small big and large ones! I have pictures

Leisure Family

8/10

Excellent

07 Oct 2025

Elizabeth

It was solidly mediocre

Leisure Self

8/10

Excellent

03 Oct 2025

Leah

Nice area. Friendly staff.

Business_and_leisure Self

8/10

Excellent

25 Sep 2025

Angeles

Everything was fine, had a bit of a hiccup at the check-in because the internet was down, the room was comfortable, the area is close to a shopping center.

Friends_and_family Family

2/10

Poor

24 Sep 2025

Sri

No one was there to on board us the day we checked in.

We waited and called customer service and waited outside and NO response and no accountability during that night around 11pm with my family. Complementary breakfast is a cheat because they have 2 flasks of coffee, hot water and 10 muffins. Nothing else.

No direction for internet , no one shared the information, we used our own data.

Outside lots of people and smoking with lots of weed smell. It’s overall horrible experience. The manager who showed up next day 11am but he didn’t take our concerns or complaints very well.

2/10

Poor

21 Sep 2025

sara

staff member upon check in looked completely checked out. Went to room and the bathroom was dirty, the toilet had residue. Microwave was never cleaned as well as the top of the fridge.
It was a non smoking room however the room smelled of smoke and the blanket had burn marks from someone smoking.

Business_and_leisure Pet

6/10

Pleasant

21 Sep 2025

Patrick

Bad revew

Not so nice receptionist and no remote on the TV

Business

4/10

Poor

18 Sep 2025

Craig

Clean room, but outdated. Terrible service.

One of the worst hotel experiences I've had in 36 years of traveling. Started with check in, the guy talked on the phone the whole time and never said one word to me, just pointed what I needed to fill out. We stayed 2 nights. The bathroom fan was very loud. The second night the outside lights flickered all night, it looked like a strobe light in our room, even with the drapes closed.
In the morning, went down for coffee and there wasn't any. She said she ran out the day before!
Pros: The room was clean, but very dated.
My first and probably last experience with Extended Stay Hotels.

Partner

2/10

Poor

31 Aug 2025

Tawfeeq

Very noisy.
At 6 AM, there was a lady in the room next to me who was singing loudly. So, just imagine 💁‍♂️💁‍♂️

2/10

Poor

24 Aug 2025

Michael

There was no breakfast outside of coffee. Shady thing and people.

Business

6/10

Pleasant

15 Aug 2025

Verified traveler

Our stay was disappointing. The room was not clean upon arrival, and the bathroom fan didn’t work, which made it uncomfortable. Several of the metal fixtures and racks were rusty, adding to the sense of neglect. Additionally, the $15/day parking fee felt unnecessary and unreasonable given the hotel’s location—it’s not in a downtown or resort area where parking is typically limited or difficult to find.

Friends_and_family Friends

4/10

Poor

10 Aug 2025

Roy

We were looking for a pet friendly hotel. The photos of the rooms online were good. However, when we got checked in the room was terrible. It smelled like cigarette smoke and some other odor. The bedding smelled like smoke and was extremely wrinkled. There were patches on the walls that were not painted. The shower curtain rod was hung so far away from the tub that it didn't keep the water from going on the floor. There was only one wash cloth for two people. There was a hair stuck on the ceiling in the shower. There was no mirror in the bathroom. The toilet paper kept falling of the holder. The microwave was rusted and the stove top was in bad condition. We requested another room. The new room was better but also very run down. The GFI outlet in the bathroom did not have power. The lamp only turned on if the light bulb got screwed in and had to be unscrewed to turn off. The shower head only had water spraying out weakly on one side.
The breakfast had coffee, packages of muffins and nutrigrain bars, and oatmeal packs. One morning there was a hair hanging from the coffee dispenser. When I told the desk clerk their response was \"oh, yeah\". One night a car pull into the lot and had booming music that went on for about 15 minutes at 1 AM. The next night the room on the other side from ours seemed to have water running for a couple hours and some kind of banging noises started around 4 AM and continued until about 7:30 AM.

Partner

4/10

Poor

08 Aug 2025

Daisy

Has gone downhill

Things falling apart door handle, ac not getting cold enough at times, full beds instead of queens.

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Dottie Lou

Nice place to stay

Leisure Pet

10/10

Exceptional

05 Aug 2025

Dottie Lou

Great customer service

Leisure Self

8/10

Excellent

03 Aug 2025

Leigh

The room was a little run down, towels were not provided. It has a kitchenette area but no supplied utensils or cookware like most other long term stay places.

The area around it was great. Easy access to the freeway and good food and beaches a short drive away.

Leisure Pet

2/10

Poor

03 Aug 2025

Jamie

The room was not cleaned properly the trash wasn’t emptied from previous person had beer cans and used toilet paper in trash can. The room has BLACK MOLD in shower area, bathroom door, and around windows. There was a strong urine smell. The area didn’t feel safe. Front desk person was acting super strange. I would have given this a 0 but it wouldn’t allow me. Don’t waste your money!

Leisure Family

2/10

Poor

03 Aug 2025

JC

The room was Dirty sheets with pubic hair, trash

10/10

Exceptional

02 Aug 2025

Ashley

The room we got had 2 beds. Oddly the one that I found extremely comfortable, my companion did not like and vice versa. Which worked out great for both of us. I slept better than I think I ever have at a hotel because the bed was so comfortable to me. The full size (although smallish full size) refrigerator was fantastic. And the cooktop worked great.

The shower water pressure was good. There were no bugs. In the room or outside of it. The grounds are kept very clean. All of the staff is friendly and helpful.

It felt very safe and comfortable.

Leisure Family