Name: Best Western Seven Seas
Address: 411 Hotel Circle S, San Diego, 92108, US

2/10

Poor

02 Aug 2026

Bruno

For $240+ fees a night, this was the worst stay I’ve had.
Rooms are small, real small. The bed sheets and towels appear to be clean but don’t smell good. The room itself didn’t smell good.
The restaurant they have on site doesn’t smell good, as soon as you walk in, you want to run out. The place was very noisy, you could hear your neighbors talking and yelling all night. This was not a pleasant experience at all.
On a positive note, the security guard at the property was very helpful. He was available all the time to answer questions, directions, and even helped us with the electric charger for our vehicle.

8/10

Excellent

02 Aug 2026

Hailey

Room is older and dated but well kept and clean. Door is warped and will not close all the way so you must jam it closed. Staff was nice. Location was great.

4/10

Poor

02 Aug 2026

Cynthia

This hotel is old, plumbing is loud, room exhaust fans are noisy and generally just an outdated hotel.

4/10

Poor

02 Aug 2026

Amie

I have nothing nice to say about the room so I’ve chosen to say nothing. The gentleman that was our server in the restaurant was absolutely wonderful.

10/10

Exceptional

01 Aug 2026

Larry

I have NO complaints about this property!! The staff was friendly, The rooms were cleaned daily. And the location was perfect. Thank you!!

10/10

Exceptional

01 Aug 2026

Lilia

The price compared to others in the area was good. The rooms were outdated, the bed was comfortable. Nice big tv, lots of hot water. They do need to replace some of the lamps so that the USB chargers work. It was pretty quiet and I felt safe. The landscape was nice and green.

4/10

Poor

01 Aug 2026

Alex

I asked for extra pillows and blankets, they have me a single blanket that was stiff. The ac unit was broken but still ran the cold air. Good parking.

Partner

4/10

Poor

31 Jul 2026

Charlotte

It was severely overpriced for the motel quality that it is. And there were ANTS in the room! Yucch! :( The bathroom was modern and nice though.

8/10

Excellent

31 Jul 2026

Karen

It’s convenient. The downside is the flooding of the bathroom, they should use plastic shower curtain. The lower part of the door is warped due to water coming from the shower atea

4/10

Poor

31 Jul 2026

Julian

Sorry to say but after many years of coming here it has come to an end.

Idk if they have new ownership, new management or just run down a little at a time but it wasn't what it was.

1. The sink would work when it wanted to. Brushed our teeth mostly in the shower.

2. We came back from dinner and their was a roach in my pillow. My wife definitely didn't sleep good even after cleaning again.

3. The rooms smelled wet idk how to explain it.

Staff was nice, pool was ok and it seemed like that restaurant was never open?

We stood in the 300s area. We use to stay closer to the pool and those I think may be better.

Hope they pick back up and call to have rooms cleaned for roaches. Where there's one there's MANY.

2/10

Poor

30 Jul 2026

Jennifer

The rooms were small and the beds tiny doubles when I booked two queens. Our toilet overflowed and I had to call maintenance several times. When they finally came they handed me a plunger and told me to do it myself! But what bothers me the most is they stole two nice bathing suits. I did leave them hanging up in the bathroom when we checked out but as soon as I remembered I called the hotel. I left 3 messages and talked to the receptionist they said they didn’t find them. Of course they found them! Whatever, won’t be back here ever.

4/10

Poor

30 Jul 2026

Andrew

I am a returning guest that had a way different experience this time around. When we checked in there were no issues and all seemed well. It was a different in the morning.

Around 6 in the morning I woke up to what sounded like construction going on next door. Waking up a little after that I found the table I put my donut box down on covered in ants. This was not a small amount of ants, they covered every inch of the table and a good pile on the floor.

Since the hotel was booked through a third party all that was offered was a third of the total which was no where close to enough. It’s a great area but I don’t think I can come back here.

10/10

Exceptional

30 Jul 2026

Daniel

Friendly Staff. Great location and the amenities where great too, like the heated pool.

10/10

Exceptional

30 Jul 2026

GASTON

Nice pool area, cafe. Good housekeeping

8/10

Excellent

30 Jul 2026

Sayuri

Everything was clean, smelled nice and well maintained. Friendly staff and security is always doing rounds through the property.

10/10

Exceptional

29 Jul 2026

Samuel Hope

This place is nice

6/10

Pleasant

29 Jul 2026

Eddie

Afternoon staff rude(5-6pm staff) rooms clean bathroom tube no safety rails. Restaurant excellent staff and service

2/10

Poor

29 Jul 2026

Jose

It was an unpleasant experience. The room was infested with ants, including the BED! I mentioned this to staff at the reception, I feel they could have done more than say \"I'm sorry\" - really?
I was expecting a full refund, especially when I had to relocate to a different hotel.

8/10

Excellent

29 Jul 2026

Amanda

Basic and clean
Perfect for a nights stay

8/10

Excellent

29 Jul 2026

Fay

I booked a couple of nights here to attend Comic Con 2026. This hotel is perfect due to its proximity to a shuttle stop and the fact that, unlike a lot of other hotels for Comic Con, it does not require you to book a certain number of nights.

The room itself was nothing fancy but it was clean and comfortable. Most of the parking is uncovered and in the sun so moving stuff out of the car and into the room is essential for summer.

Lastly, it is not really a perk but just wanted to mention that the rooms here have bath tub/shower combos. (It may seem like a strange thing to mention but I have stayed at hotels in the area for SDCC that forego a bath tub for just a shower). After walking around all day at the con, it is nice to be able to soak in a tub.

4/10

Poor

29 Jul 2026

Evelia

I did not anything about my stay and my room. I did not sleep the entire night and decided to leave in the middle of the night. From the minute you walked into the room you could smell mildew. The smell never left the room and it was in the air you inhaled. Everything about the room was dated back to the 60s. The mattress on the bed was lumpy with sunken areas, the mattress was old. There was food stain on the headboard. The curtains were likely making the air quality in the room bad. Plus I just had a weird feeling of not being safe.

6/10

Pleasant

28 Jul 2026

Suzanne

Towels had stains on them and there were insects in the room. Bed and chairs were bare minimum and not very comfortable. Wouldn’t stay again.

8/10

Excellent

27 Jul 2026

Madeline

The property, though dated, was clean and the staff was friendly and helpful. I would’ve liked to have a microwave in the room.

6/10

Pleasant

27 Jul 2026

Gracielle

Room was dirty with spiders on bed and hair in the bathroom

10/10

Exceptional

27 Jul 2026

Jeremiah

Clean room, convenient location and amenities, friendly staff.

6/10

Pleasant

27 Jul 2026

April

Not the best hotel I’ve ever stayed at but also not the worst. It was mostly fine except something about the air in the room. Everything felt damp, all day long. The sheets, towels. Then the paper goods
I was coming back to unload from San Diego Comic Con, it felt like it was warping from humidity. I even left the bathroom fan for hours to try and help. Damp!! Was not happy about that. Didn’t care for the tiny entrance door to the lobby and struggling to bring my luggage in. But the staff was nice, good food in the restaurant.

6/10

Pleasant

27 Jul 2026

Sherrie

Room was dated and dirty, staff was very unfriendly and unhelpful. Service at the restaurant was good though and the staff there was very nice

4/10

Poor

27 Jul 2026

Abigail

These photos are deceptive! Nowhere does it say that this is a MOTEL as there are no photos of the outside of the rooms!!! Our room was full of ants which crawled on our faces all night. Our door needed excessive force to be opened, locked, and unlocked, which is a fire hazard. The room was covered in stains and was so humid everything in the room was damp. We tried to call the front desk to tell them about the ants and the door, but our phone was also broken! When I drove to the front desk they only sprayed ant killer and did not fix anything else. No phone meant no room service, and there isn’t even a menu on the website for that anyway. The website also says there is a sundry shop, which the front desk said didn’t exist. Really awful…

10/10

Exceptional

27 Jul 2026

Kimberly

We come here a lot, it is always clean well maintained and the staff is very friendly. My daughter attends college in San Diego, we will always stay here.

8/10

Excellent

26 Jul 2026

jeffrey

The room was small and a bit dated but adequate for one or two night stay. The property seemed to be well-maintained with a nice warm pool.

6/10

Pleasant

26 Jul 2026

Faith

Great location, especially the close access to the trolley station for conferences and beach access. The room was largely outdated, with a huge gap between the door and the wall when closed. We did notice a bug entering, makes you wonder what other critters got in before. The carpet was nasty, but I did appreciate that they had 2 suitcase stands. I must say that the bathroom was area was big enough for my husband and I to get ready at the same time, which was nice.

8/10

Excellent

26 Jul 2026

Natasha

Nice suite upgrade. Nice staff.

6/10

Pleasant

26 Jul 2026

Jay

There were ants on the counter.

10/10

Exceptional

25 Jul 2026

Nathan

Nice clean room

8/10

Excellent

24 Jul 2026

Rex

Clean comfortable room, good location. Limited walkable food options. Weak plumbing, odd sounds from pipes all morning… otherwise pretty quiet save for the return of the late night party people.

6/10

Pleasant

24 Jul 2026

Natalie

Checked in and the floors were soggy, the plug in lamp didn’t work, and then the mini fridge wasn’t on. It took a while to get cold and we had to plug the lamp in somewhere else.
The AC, toilet and shower were super loud. We kept waking up throughout the night

Front office wasn’t the nicest or most accommodating but all the other staff on site were really great! Front office said they ran out of pool towels ant 10 AM and a worker by the pool figured out how to get us 3 :) House keeping was very nice too.

8/10

Excellent

23 Jul 2026

ROB

Near airport

4/10

Poor

23 Jul 2026

Sara

Great stay just lots of ants in the room

8/10

Excellent

23 Jul 2026

Julissa

The room was clean, no microwave but we made do.

10/10

Exceptional

23 Jul 2026

John

Location was great for me and the breakfast was pretty good

10/10

Exceptional

23 Jul 2026

Marcela

place was clean. staff was nice. not bad for a short stay

10/10

Exceptional

23 Jul 2026

Angela

Free parking

6/10

Pleasant

22 Jul 2026

Erica

Parking limited. Old hotel, just ok.

6/10

Pleasant

22 Jul 2026

Matthew

Nice grounds but room was outdated and cramped. Good price though.

4/10

Poor

21 Jul 2026

Juana

El cuarto tenía chinches

Family_with_children

10/10

Exceptional

21 Jul 2026

Jane

Location is great! Close to shopping and restaurants, beaches. Staff is all friendly and helpful. Rooms clean! Great hotel for handicaps.

Family

10/10

Exceptional

20 Jul 2026

Iliana

Great location

Friends

8/10

Excellent

20 Jul 2026

Elizabeth

It was ok.

Partner

4/10

Poor

20 Jul 2026

Prakriti mohan

False information of breakfast included

Self

8/10

Excellent

19 Jul 2026

Eric

Pretty basic hotel/ motel, but was fine. Staff is professiona and nice. Lzrge facility. Pool was busy. ;

Partner

10/10

Exceptional

19 Jul 2026

Edgar

Wife would go out sometimes and no microwave in the room. Honestly it’s minor things because we truly enjoyed our stay

Family_with_children

8/10

Excellent

18 Jul 2026

Robert

The room was very clean. The property was well maintained with many areas you could sit and eat outside. The staff was very friendly and helpful.

Partner

6/10

Pleasant

18 Jul 2026

Eric

The rooms are getting older and need to be updated. The staff was friendly

Self

10/10

Exceptional

17 Jul 2026

Martin

Every thing was great never stood here but was surprised how nice it was and close to everything. Restaurant beaches shops.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Lea

Bed sheets had blood stain and later found the inner blanket was also dirty. When I called front desk to let them know, they sent house keeping and house keeping simply handed me a pair of sheets. They couldn't even change the beddings for us and simply gave them to me for me to change. When I told front desk about it, they simply asked if I wanted to check out instead of trying to be more accommodating. Water in the shower also kept getting cold even when it was in the hot setting.

Friends_and_family Family

6/10

Pleasant

16 Jul 2026

Melissa

The location is convenient. The room was just okay. It smelled of marijuana, which made it gross. It's definitely a lower end hotel, but it served its purpose of giving me a place to sleep.

Self

2/10

Poor

16 Jul 2026

Tiffany

This is not a hotel, it’s a motel. Room had bugs and mold. Front desk said there were no other rooms available. Maintenance came and did nothing. Would not recommend staying here.

Self

10/10

Exceptional

16 Jul 2026

Michael

Everything met our needs. Close to everything we wanted to see. Rooms were affordable. We will be back.

Partner

8/10

Excellent

15 Jul 2026

Jeremy

Property was very nice

Family_with_children

10/10

Exceptional

15 Jul 2026

Ruth

This was a last minute find so we were beyond pleased they were able to accommodate us and staff were amazing.

Family_with_children

10/10

Exceptional

15 Jul 2026

Timothy Wayne

Nice place for the price

10/10

Exceptional

15 Jul 2026

John Melvin

Wet nice room clean quite and comfortable

10/10

Exceptional

14 Jul 2026

Jean

I enjoyed my stay and my meal in the restaurant.b

Self

8/10

Excellent

13 Jul 2026

JESUS

Good for the value, great location and near freeway.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Theresa

Room is clean. Appreciated the coffee machine and refrigerator. Ice machine kept running out of ice. Bedding is comfortable.

Self

6/10

Pleasant

13 Jul 2026

Charlotte

The parking situation is absolutely horrible! There are not enough spots for the amount of rooms so if guests have more than 1 car there is nothing for other guests. A truck with a boat parked across 7 spots every night we were there! Management dis nothing about it. Won't recommend this hotel to anyone!

Family

6/10

Pleasant

12 Jul 2026

Mark

The room needs to be refurbished and had an unpleasant oder and the large towels smelled.

Partner

10/10

Exceptional

12 Jul 2026

Christy

It was nice to have a restaurant on property since I was having surgery and my family stayed there

Family

6/10

Pleasant

11 Jul 2026

marilyn

Room was clean and modern but it had underlying odors due to its age. My husband gets sore throat from mold/mildew and he got it in the room (we arrived 8:30 pm for a be night). Fridge didn’t work.

Partner

8/10

Excellent

11 Jul 2026

William

It's a good place — convenient location. Very attractive facility. If you stay here be sure to secure your valuables, since I could not locate a new high-end piece of clothing after staying for two days. That being said it is a very well-maintained facility.

Family

10/10

Exceptional

10 Jul 2026

James

The Staff is great, every one of them.
The grounds are very meticulously maintained by the attentive groundskeepers (who are also very nice).
The shower was fantastic! Excellent water pressure 👌
and the food was very good quality 👌
We’ve been here before, and we’ll be back for sure!

Family_with_children

2/10

Poor

10 Jul 2026

Carlos

The check-in lasted almost one hour. More than 20 people in a queue, because the hotel did not have the rooms ready, that was what they said. We arrived at 4:00PM, as many others, and got the key around 5:00PM.

Family

2/10

Poor

10 Jul 2026

Siyao

Stay away from this hotel if you value your safety.

We booked this hotel for one night, and it became one of the worst hotel experiences we’ve ever had.

For more than two hours, the room next to ours had relentless banging and extremely disturbing noises. It was frightening, uncomfortable, and impossible to sleep through. We tried calling the front desk, but the room phone was broken. The front desk was also far away, leaving us with no way to get immediate help.

Around 2:00 a.m., we finally left our room and walked to the front desk. The neighboring room’s door was open. A man who appeared heavily intoxicated or under the influence was sticking his head out there completely naked, and two other individuals were outside the room in the hallway. The situation appeared highly suspicious and made us feel extremely unsafe. In hindsight, we believe the situation may have warranted calling 911.

We immediately asked the front desk to move us to another room because we no longer felt safe. We were told the hotel was fully booked and no rooms were available, so we had no choice but to leave in the middle of the night and search for another hotel at 2:00 a.m.

While at the front desk, I overheard the security guard say that the individuals involved were trespassing, which made the situation even more concerning.

The biggest disappointment was the hotel’s lack of response. A broken room phone, no immediate assistance, and no safe alternative left us feeling completely unsupported.

Partner

8/10

Excellent

10 Jul 2026

Henry

Ubicado en el Circle Hotel. Bien dotado.

Family

8/10

Excellent

10 Jul 2026

Benjamin

Easy access to freeway. Great bar / restaurant

Self

2/10

Poor

10 Jul 2026

Susan

I knew that the property was older, but I did not expect to have trouble opening/closing the bathroom door...my grandson got stuck inside. Also, the door to our room wouldn't shut tight unless you slammed the door. When leaving, you had to yank on it really hard before you heard it click. I did notify the desk and maintenance came and looked at it but nothing was done to correct the problem. While they advertised that streaming and Netflix were on the TVs, that was not true. I worked with both maintenance and the front desk but nothing worked. I thing a big part of the problem was that it was a very old TV. There wasn't even anywhere where I could have connected a cable and watched using apps on my phone.

However, I will say that the restaurant was excellent. We had breakfast there each morning. The food was delicious and both Patrick and Virginia were wonderful! They both were attentive and engaging. They made me and my grandson feel very special!

Don't think I would recommend staying at this hotel, but I would definitely have breakfast there any day.

Family_with_children

2/10

Poor

09 Jul 2026

Mohammad Erfan

Avoid this place.

Family_with_children

2/10

Poor

09 Jul 2026

Andrew

I had a very disappointing stay at this Best Western. My experience started off poorly when my room was not ready at the advertised check-in time. I called the hotel about an hour later to check on the status, and the staff answered the phone only to immediately hang up on me. Unfortunately, this wasn’t an isolated incident—I wasn’t able to check in for nearly two hours, and when I finally arrived at the front desk, I observed staff repeatedly answering the phone and hanging up on other callers as well.

After checking in, I requested extra pillows but never received them. It wasn’t until the following day, after asking a second time, that they were finally delivered.

The room itself had several maintenance issues. The toilet continuously ran and never stopped, the air conditioner struggled to cool the room even though it was set to 62°F, and the shower was one of the worst I’ve experienced. The water pressure was extremely high with no way to adjust it, and the showerhead was angled so poorly that it sprayed against the wall and caused water to splash outside the tub.

Overall, the combination of poor customer service, delayed check-in, lack of responsiveness, and multiple maintenance issues made this a very frustrating stay. I expected much better from a Best Western and hope management addresses these problems so future guests have a better experience.

Partner

10/10

Exceptional

08 Jul 2026

Chris

Stayed here twice, always like it. Very close to Hillcrest area

6/10

Pleasant

08 Jul 2026

melissa

The room had a weird smell like an oil type of smell. The room didn’t have good ventilation even with the ac on. Some mold was noted on the tile in the shower. The carpet didn’t look clean. The beds were okay, spring beds but didn’t cause any of us pain or discomfort. The reason why we booked was the price was reasonable and a close drive to old town. I am not sure if I would stay here again but it’s not bad if you’re just there for a night or two and just using the room for basic things like sleep and showering.

Family_with_children

8/10

Excellent

07 Jul 2026

Timothy

Staff

6/10

Pleasant

07 Jul 2026

Lilian

The cleaning was poor, and there were hairs on the bed.

Partner

6/10

Pleasant

07 Jul 2026

Jasmin

Good stay, good service. Deposit on top of hotel was not explained well.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Jeffrey

It was clean and kept up, a great value for the price, especially compared to other hotels in that area and price range. I would stay there again And Parking is FREE

Self

4/10

Poor

07 Jul 2026

Christiaan

I didn’t get my deposit back for this stay

Self

4/10

Poor

07 Jul 2026

Greg

The staff were not very helpful. Room was clean but needed some repairs

Family

10/10

Exceptional

07 Jul 2026

Warfred

My go to spot when I’m on a quick get away to San Diego. At the center of the city and great overall stay every time

Self

8/10

Excellent

07 Jul 2026

Yvonne

Decent hotel to stay for the price.

Partner

8/10

Excellent

06 Jul 2026

Ravi

Nice property, close to all attractions and sightseeing. Enjoyed out stay.

Family

10/10

Exceptional

06 Jul 2026

Martha

Room clean and comfortable

Family_with_children

4/10

Poor

06 Jul 2026

Johana

The rooms are okay. The water in the shower wouldn’t drain it was gross, it would sit there for hours.

Family_with_children

10/10

Exceptional

05 Jul 2026

Ethan Lee

Very clean room, friendly staff and amazing location. Great solo and the front desk are super accommodating. I know some reviews said it could be nosiy, farthest from the truth. Was very quiet with a more relaxed environment.

Self

2/10

Poor

05 Jul 2026

andrea

The room was dirty had some mold and I was not comfortable at all. My son has asthma and I was so scared he would have had an attack. I would not stay here again nor would I recommend it

Family_with_children

10/10

Exceptional

05 Jul 2026

Carlos

Hotel was nice. Wish there was coffee at the lobby or some refreshements. Staff was very friendly. They forgot to clean our room the last night but no big deal. Close to a lot of attractions.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Jayson

We stayed for 4 nights and every night there’s a noise coming from the neighbors left and right. No microwave. Heat from the shower made the smoke detector alarm for 40 minutes. Called the front desk about both issues they said they would resolve but nothing happened.

Family_with_children

8/10

Excellent

04 Jul 2026

Lonyah

Everything was pretty good accept there were aunts in my hotel room!

Partner

8/10

Excellent

04 Jul 2026

Angel

Heated pool was awesome!!

Family

10/10

Exceptional

04 Jul 2026

JENNIFER

The staff here is the friendliest of friendly’s! We entered a clean room, it was warm upon entry, if you want it to cool down you have to turn the AC to the lowest setting and give it a couple of hours, but it will cool down. The property has a tropical vibe, we enjoyed the pool and hot tub and the food in the cafe was good, but definitely has hotel pricing! The location is central to everything!
We would definitely stay here again!
The one con to the property is parking, we had to park a ways away from our room.

Partner

10/10

Exceptional

03 Jul 2026

Robert

I liked the hotel very much. Property well maintained and nicely landscaped.The room was made up every day of my 5 day visit. I did order from the cafe while in the bar watching the FIFA game. Good food, comfortable bed, good parking, reasonable rate. Central location for easy access to downtown and beaches. I would stay there again.

Self

10/10

Exceptional

03 Jul 2026

Jillian

It was a nice stay service was great I'll be going back to stay in the future thank you to the staff for prompt attention