Name: Comfort Inn Old Town San Diego
Address: 2380 Moore Street, San Diego, 92110, US

2/10

Poor

01 Aug 2026

Thomas

This reservation was canceled just a few hours before I was to check in. Expedia’s replacement was horrible. Super dissatisfied with Expedia right now.

10/10

Exceptional

31 Jul 2026

maria

The location is great, and the trolley is only a few minutes from the hotel. The room was very clean, and the staff was friendly. The daily parking fee was reasonable, and breakfast was included.

6/10

Pleasant

31 Jul 2026

Christopher

Overall, a comfortable stay. Furnishings could have been a tad nicer for the price, but it was during a special event so there was likely an upcharge. The $25 a night parking fee also added up a bit quickly. The breakfast lobby with waffle maker was a nice bonus in the mornings and the location was a convenient distance from Old Town, Downtown, and Sea World.

10/10

Exceptional

31 Jul 2026

Marcus

The room was clean and comfortable. The bathrooms were kind of worn down and could use some updating. I want to really thank the staff for allowing me two parking spaces for my large truck. That made our stay EXCELLENT.

4/10

Poor

30 Jul 2026

hilda

We were greeted by a very professional employee who was very helpful. The property is older but very well kept up. The room was clean and the beds weee comfortable. My only concern was the musty smell that seems to be part of properties close to the beach.

10/10

Exceptional

29 Jul 2026

Christina

Nice, basic hotel near the airport. Staff are very nice.

4/10

Poor

29 Jul 2026

Lalit

Microwave door was stuck and even on calling front desk no support

Bathroom sink was clogged and main door was getting stuck half way so taking out baggage was not easy

No one heard on front desk and np solution was given

10/10

Exceptional

27 Jul 2026

Sherri

Would stay again. Walking distance to old town is very convenient, staff was very helpful, and facilities were well maintained.

8/10

Excellent

27 Jul 2026

Jessica

Staff was amazing, and accommodating which made the stay great!

Partner

10/10

Exceptional

26 Jul 2026

Emily

Staff was nice. Picky about the pool though. We could sit in the chairs outside after 9 (inside the pool area) good location. Central to everything

Breakfast was ok. The juice did not have sugar in it

4/10

Poor

26 Jul 2026

Thomas

The building is very old, nothing special, no water provided, breakfast closes to early.

8/10

Excellent

24 Jul 2026

Tammy

The highway was a little noisy but everything else was fine.

8/10

Excellent

22 Jul 2026

Kellee

Friendly greeting by the staff, nice location for the hotel, and breakfast was good. Not deal breakers, but suggestions for improvement: the chairs in my room looked a bit worn, the mini fridge wasn't working, and the pool had both sediment and a hairball in the bottom the one time I wanted to use it.

10/10

Exceptional

21 Jul 2026

David

Had a great stay at the Comfort Inn, Ali at the front desk was incredibly helpful and kind! Thank you for providing excellent service!

Family_with_children

10/10

Exceptional

21 Jul 2026

Holly

Gabriel and the rest of the staff was very accommodating and made sure our stay was great. If we had any issues, he took care of it right away.

Family

6/10

Pleasant

21 Jul 2026

Paula

Parking was good. The room was clean. The staff were very helpful. I am used to Comfort Inn having a hot breakfast. The continental breakfast was a continental breakfast.

Partner

10/10

Exceptional

20 Jul 2026

Angelica

Clean rooms good area very comfortable

6/10

Pleasant

20 Jul 2026

Candace

The breakfast was not very good. It was very basic and did not taste very good. Parking was horrible to me. It is a steep ramp to get down to the parking area and is very dark and crowded down there. The staff was nice but did not know much about anything I asked them. The room was clean but it was very shabby and needed some upgrading. Also it was very dark. There are hardly any lights in the room.

Family

10/10

Exceptional

19 Jul 2026

Blanca

Nice stay

Partner

4/10

Poor

19 Jul 2026

Amy

I wouldn't book here again

Partner

8/10

Excellent

17 Jul 2026

Jill

The room was clean and ok. Nothing fancy and old but fairly well-kept. We were on the side of the freeway, so it was noisy. The full breakfast was good with someone always there to help and restock the food.
We were disappointed that we did not know we had to pay for parking each day. It was nice to have a garage to park in, but I did not read anything about parking on this website when I booked the room. I would have booked somewhere else.

Partner

8/10

Excellent

15 Jul 2026

Julius

Everything was good

4/10

Poor

14 Jul 2026

Corey

Windows are right by highway and flood lights pointed at the building. Needs updating. Breakfast was a plus. Fine overall but not good.

Family

8/10

Excellent

14 Jul 2026

Alicia

La habitación es bien, esta limpia y ordenada. El aire funciona muy bien. El desayuno estaba muy rico, el único pero es que esta muy cerca de una interestatal y pude ser muy ruidoso, pero de igual manera esta cerca de old town y de algunos centros comerciales

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Danielle

The breakfast was great. Friendly staff. There is a parking garage, but I was able to park in the handicapped parking in the front. Easy check in. The room was so clean and was well equipped with everything we needed. They also had a microwave and a fridge.

Family

2/10

Poor

13 Jul 2026

Yi

Avoid, staff was n

6/10

Pleasant

13 Jul 2026

Hong

Property was old.

Family

10/10

Exceptional

13 Jul 2026

SHANEEKA

There was an extra charge for parking, but its understandable for this area. The breakfadt was delicious

Self

6/10

Pleasant

12 Jul 2026

Jenise

The staff was great.

Family_with_children

6/10

Pleasant

08 Jul 2026

Mariya

We planned our vacation through this platform, but at the end of our stay, the amount was different from the one we booked. After a thorough review, I noticed that they charged us $25 per night for parking, and it was handicapped parking, which my husband needs. The amenities list mentioned that parking was included. The lobby refused to refund us the parking fee for the entire stay, and we were charged $25 for each night we stayed there.

Family_with_children

8/10

Excellent

06 Jul 2026

Taous

Good

Family_with_children

6/10

Pleasant

05 Jul 2026

Lucila

Was expecting better service for the price we paid but it was clean and better was comfy

Partner

10/10

Exceptional

29 Jun 2026

Maria

We enjoyed our stay in Old Towne. The room was good for the price. We did get a $25/day for parking. But overall trip was good! Great location! All kinds of great places to eat within walking distance.

Family_with_children

8/10

Excellent

29 Jun 2026

Mary

The breakfast was good

10/10

Exceptional

28 Jun 2026

Guadalupe

The stuff was very friendly

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Lily

Great location, had a wonderful stay! Room was clean comfortable and staff was super friendly.

Family_with_children

8/10

Excellent

24 Jun 2026

Catherine

Older hotel but very clean. Great location for what we wanted to do and see close to trolley station and Old Town San Diego.

Family

8/10

Excellent

24 Jun 2026

Dan

I liked the size of the suite. The A/C did not work but they did come fix it after the 2nd request. Staff was nice. The breakfast was decent. Not much to walk to under a mile, except the Bistro at the Marriott.

Partner

8/10

Excellent

23 Jun 2026

Fred

Room was ready but charged me 35 for early check in. Never have I done that for two hours early. Not expressed.

Self

6/10

Pleasant

20 Jun 2026

Ryan

The breakfast was really good
It's somewhat noisy if your room races the street, as there is a freeway on that side.
Old Town was a cool area. There are street markets on the weekend and some good restaurants

Partner

4/10

Poor

15 Jun 2026

carol

The price charged ($225 per night) was more in line with a 3 or 4 star property. This place was 2 stars at best. Doors opened to an outside corridor. Our room needed major upgrading. Only one plug worked, and that was in the bathroom. There were other plugs, but they were so old the charger wouldn’t stay in. The bed was comfortable and clean, but the tub was peeling and moldings cracked and gave the appearance of being rundown. Our room wasn’t cleaned after the first night, so towels weren’t replaced. The pool looked nice, we didn’t use it. We were charged $25/ per day for parking. Again, motels of this caliber never charge for parking. The safe in the room didn’t work and only two lamps provided dim light. The furniture was old and outdated, closet was portable and not built into room. The ironing board didn’t have a pad, so it was basically unuseable. Air conditioning worked but numbers were worn so you didn’t know what you would get. The drapes and blinds were damaged. Overall, the room was very small, mostly bed. The breakfast was run of the mill, like motel food, tasteless. The front desk guy seemed nice and cheerful.

Partner

10/10

Exceptional

14 Jun 2026

Silvia

Brian helped check my family and I in, he was so helpful and told us where we could find places to eat!

Family

10/10

Exceptional

14 Jun 2026

Rebecca

This was a last minute booking. To my surprise it was an excellent choice. The place is very clean. All staff is pleasant. Upon checking in we were helped by Wendy , who goes above and beyond to meet your needs. Manager came out and welcomed us. Breakfast offered was gd, variety of choice, very clean area. I would recommend to others. I will return here for future SD visits.

Partner

6/10

Pleasant

14 Jun 2026

William A.

Don’t plan on parking in the underground lot unless you have a compact car. I witnessed 2 vehicles scraping the concrete posts and one another car. It is just too tight for today’s SUV’s and pickup trucks.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

William

The Hotel staff was friendly and helpful. I enjoyed the hot breakfast. The hotel it self has a few amenities and is older than expected but overall it was a good fit for what I needed.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Rhina

As far as a basic room goes, it was small, super clean and comfortable. However, I could hear the neighbor walking upstairs, and it woke me up super early. The bathtub also could have used a renovation. Even though it was clean, the enamel had worn off and it gave a look that didn’t make it inviting to get in. There also a lot of smokers outside the lobby so even though the rooms are nonsmoking, you still get the smell of the second hand smoke when you’re waiting to be picked up outside. Fine for a quick overnight work stay but I wouldn’t stay there for a vacation.

Self

10/10

Exceptional

12 Jun 2026

Craig

Clean and friendly. Walking distance to the heart of Old Town

Self

8/10

Excellent

11 Jun 2026

Steven

Great service and beds so comfortable! Very close to airport and used the Old Town Transit Center Flyer - lots of restaurants and shops nearby. Pool looked great

Partner

8/10

Excellent

10 Jun 2026

Larry

The hotel was okay, it was a little dated in the hallways, could use new flooring. The rooms were adequate, clean. The pool area was nice. It was great to have onsite parking. It's situated within walking distance of all of Old Town San Diago.

Family

8/10

Excellent

09 Jun 2026

Tami

The rooms could use some upgrades. Curtains were torn in both room. Paint coming off in the shower carpet was dirty.

Family

10/10

Exceptional

08 Jun 2026

Anthony

Clean rooms, very comfortable beds! No noise at all, great staff! Loved it!! Thank you all for everything, Gabriel was very sweet and helpful!!

Family_with_children

8/10

Excellent

07 Jun 2026

TRESHA

Clean rooms. Close to airport

2/10

Poor

07 Jun 2026

Thomas

We were in town for son’s graduation from Marine Corps boot camp and had staggered 2 room check-ins on a Monday and Wednesday, due to additional family coming into town. We requested our second room be adjoining, with a king bed, but that did not happen. They did not have an adjoining king bed room available to fulfill the reservation we had. Our daughter booked a king room as her boyfriend is 6’2” but they were all sold out of king rooms and did not honor their reservation either. There was a leak in the bathroom of one of our rooms, that caused my daughters clothing to get wet and smell like vomit. The front desk comped us laundry detergent but she had to pay to wash the clothes twice, just to get the smell out. The worst part is that we were told Thursday night we could have a 1:00 pm check out on Friday due to our issues with the water and my daughter’s clothes. On Friday, I advised housekeeping that we were told we could have a 1:00 check out, windy lady at the front desk (can’t say name) said we had to be out and did not have a 1:00pm check out. When I told her what the gentleman said the night before about the check out, she basically called me a liar. She said “it’s not written down so it’s my word against his”. I asked her to get him on the phone and her response was, “he’s not working so I can’t call him” she was rude, unprofessional and demeaning. We paid way to much for our rooms for the treatment we received. I would not recommend this hotel.

Family_with_children

6/10

Pleasant

05 Jun 2026

Allan

Parking was $25 a day. No one tells you until your there and there is no other options for parking. That is a total BS move on their part. It cost me another $100 just to park in the mostly empty unground parking.
There was what looked like spit wods on the walls of our room that looked to have been there for a while. They do not do room service unless you ask them. But they tell you to come get what ever you need. So you have to go ask them for towels toilet paper and other needs you might have. After spending almost $1000 for five nights I would have thought that would have been taken care of for you.

Friends_and_family Family

2/10

Poor

04 Jun 2026

Jamie

They changed 250 for car parking.

8/10

Excellent

02 Jun 2026

Joel

Very convenient for being near the airport. Also near the old town and the restaurants around. Basic room a bit dated and sometimes noisy with street noise and airplanes noise, but we could manage. Personnel was very nice and helpful and breakfast was fine. They don't have airport shuttle but we did uber very easily. Again the personnel was very helpful in whatever we needed. I also asked last minute for a first floor room since i have a disability and they managed to help us. For a couple of days we think it is very nice.

Family_with_children

10/10

Exceptional

02 Jun 2026

Michael

Nice and clean hotel

Partner

10/10

Exceptional

01 Jun 2026

Angela

Room was clean, staff was extremely nice and helpful and very friendly.

Self

10/10

Exceptional

01 Jun 2026

Angela

The staff was extremely helpful and kind. Any problems with items in the room was taken care of right away. I had a problem with my television during the evening. All workers had left for the day. The gentleman at the front desk came over and fixed the problem. Rooms are extremely clean.

Partner

10/10

Exceptional

31 May 2026

Megan

Great stay, great location. Would definitely stay again

Friends_and_family Family

8/10

Excellent

31 May 2026

Christy

Would stay here again because of its location. It is within walking distance to Old Town and minutes to Sea World and Seaport Village. The property is a little older and a little rundown. They do not offer housekeeping so you have to go to the office for clean towels. The room didn’t have a lot of lighting but did have a smell I attribute to the carpet. As long as you temper your expectations you will be fine

Friends_and_family Family

2/10

Poor

30 May 2026

Autumn

The soap was cheap leaving rashes. Laundry service hours posted say it opens at 8 but I spent 45 minutes waiting for some assistance. There were some helpful staff but the room wasnt very clean and our curtains had been cut. I would not stay here

Family_with_children

10/10

Exceptional

29 May 2026

Angela

Staff extremely helpful. Rooms very comfortable. Definitely will stay again. Will highly recommend.

Partner

6/10

Pleasant

29 May 2026

Robert

Despite the room overlooking the freeway, the room was very quiet. Check in was difficult because of loud music playing over the sound system. Breakfast was very good but at times every seat was taken with people waiting for a table. Two dead flies in the shower. Room was spacious. Shower leaked non-stop. As we had an accessible room the water went onto the bathroom floor soaking bath mat and towels laid down to absorb water. One day all ours had been removed and not replaced dispite not the room serviced.

Partner

10/10

Exceptional

29 May 2026

Ma. De Los

Everything was good!!!🌟🌟🌟🌟🌟

Family

10/10

Exceptional

28 May 2026

Chong W

I lost my phone there, employee was able to keep it safe for me to pick up the next day.

Friends_and_family Family

4/10

Poor

27 May 2026

Rosalind

Easy parking. The room smelled of mold and mildew. The mattress was separating to the point you could see the foam. The shower had mildew. Unfortunately, this is not the first time but, definitely the last time that I will book through Expedia.

Family

8/10

Excellent

27 May 2026

Peter

During our recent stay at the Comfort Inn Old Town San Diego, we experienced what can only be described as the gold standard of customer service. From the moment we stepped through the doors, we were greeted by Wendy, whose warmth and professionalism set an incredible tone for our entire trip. Wendy is a rare find in the hospitality industry. She didn't just check us in; she welcomed us with a genuine cheerfulness that made us feel like valued guests rather than just another reservation number. She handled our check-in process seamlessly, ensuring we were settled into our room without delay. Before we even had to ask, she provided detailed information regarding the local area and hotel amenities, anticipating our needs perfectly. Her demeanor is exceptionally bright and welcoming, providing the highest quality of service with a smile that is clearly backed by a passion for her work.
Wendy is the type of employee who should be highly praised and deeply appreciated. She is a credit to the Comfort Inn brand and a primary reason we would recommend this location to others. Management should take great pride in having someone of Wendy’s caliber on their team. If you are looking for a stay in San Diego where you are treated with the utmost respect and care, look no further than this hotel, and hope that Wendy is there to greet you!

Family

8/10

Excellent

25 May 2026

Letech

Very close to old town restaurants and shops. My son loved the pool. Room was big and comfortable.

Family_with_children

8/10

Excellent

25 May 2026

Vendula

Our stay was pretty nice, parking easy, plenty of spaces, breakfast was good, room was clean.

Family_with_children

10/10

Exceptional

25 May 2026

Dana

Everything was great. The room was clean, the staff were excellent and the breakfast was really good with great choices. We took an Uber not the shuttle there.

Family

6/10

Pleasant

25 May 2026

Robert

Great place to stay near Old Town

Partner

10/10

Exceptional

24 May 2026

Juan

Clean room and well kept property.

Family

10/10

Exceptional

23 May 2026

Melissa

The staff was amazing and booked taxis for us and we're always amazing.

Family_with_children

10/10

Exceptional

23 May 2026

Estrella

Loved the property! Very clean and beautiful.
Room was clean and full of essentials. Staff was kind, helpful and accommodating. Definitely recommend staying.

Partner

10/10

Exceptional

21 May 2026

Alejandra

This was our second time staying at this hotel and it was just as enjoyable as the first time. You honestly, cannot beat the location and price. But walking distance to the train station and old town, We will definitely stay here again. This trip, we also decided to Uber to Sea World which was fantastic.

Family_with_children

10/10

Exceptional

21 May 2026

Joaquin

Breakfast was solid, they offered eggs and sausage and a variety of fruit and different breakfast breads and waffles. The rooms were nice and clean with comfortable beds and a nice variety of TV channels. Overall we felt safe and comfortable staying here

Friends_and_family Family

2/10

Poor

19 May 2026

Sherry

Breakfast is a small decent buff, the usual, eggs, sausage, waffles, bagels, oatmeal, toast, with apple and juice and coffee. The sides by the bed were only partially vacuumed. The linens were clean. Where the problems came in were we reserved a king room and were put in a double with double size beds, My husband and I could not even sleep in the same bed , we are not big people just tall 6’3” & 5’11”. If they would have at least put us in queens we would have been able to sleep comfortably after our late flight in. Then in the morning the phone kept ringing and they were calling asking do we speak Spanish we said no and they asked us to hold on someone else came on the line clear speaking English and asked for someone to speak Spanish I told her we did not then says hold please. I held for a few minutes and no one came back on the line so I hung up. I answered the phone probably 3 more times same thing each time. I finally quit answering but the phone kept ringing not even allowing us to get rest. A little frustrating when you just want to sleep a little before you have to check out because you have a long drive ahead of you. They blamed the room on the booking company and had no answer for all the phone calls at the front desk. We left feeling more exhausted than we should have.
Hotel is easy to get to and grounds appeared to be nicely maintained. Basically we just wanted a little rest and this was not the place to get it.

Family

8/10

Excellent

18 May 2026

Jessica

Great location and friendly staff. Property is clean and well maintained but the rooms are old and could be cleaner and could use some upgrading. Mattress had stains and so did the comforter cover. Carpet had some tears and phone was broken. If you are a light sleeper you will not be comfortable here as it’s next to the freeway and you hear noise throughout the night. We slept fine but we are heavy sleepers and don’t mind noise.
It’s in a great location close to everything we needed to get to and it was safe to walk around.
Breakfast was good and staff was attentive replenished food items when they ran out.
Parking was small with tight spaces but it was safe and covered ( it’s under the hotel).
Rooms don’t get cleaned daily unless you request it. We had to go get towels from the front desk but staff was nice and helpful and always had towels at hand. If you need to wash the washer works great but you will have to pay for drying two to three times because it doesn’t dry good. It’s $3 each time but it puts an $8 hold on your card each time but you only get charged the $3 the next day and the hold goes away.
Pool looked nice and clean but unfortunately we didn’t have time to enjoy it.

Friends

10/10

Exceptional

18 May 2026

Jill

Room was clean. Staff was friendly. Great breakfast! Felt safe. Quiet room. Would stay again!

Partner

4/10

Poor

16 May 2026

Alicia

The hotel is very old and you can tell. Everything is run down and needs to be replaced. Our room was filthy and beat up. There were stains on the ceiling, all the furniture needs to be replaced, there were spiders, the bathroom was dirty (a poop stain on the toilet seat), trash still in the room from the last people, the carpet was wrinkled and torn in places. The redeeming quality is the fact that the staff is nice and there was free breakfast. Parking was incredibly difficult, he spots were tiny.

Family_with_children

8/10

Excellent

16 May 2026

Kristin

Parking is in a garage. Hotel is in a great location within walking distance to all of old town.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Julieta

Great stay at this hotel. Location was excellent, clean and the front desk staff also very helpful.

Partner

2/10

Poor

12 May 2026

Carly

False advertising claiming that parking was included but it was actually 25$ a night. They had zero options for breakfast that was vegan so we couldn’t even take advantage of the continental breakfast. Carpets were all ripping up throughout hotel and there was caution tape around the border above the pool because the railing was all broken. I would never stay here again and I wish I could get my money and time back. The front desk staff were completely unhelpful and rude every time we interacted with them. The only nice staff there were the housekeepers who were so kind.

Family_with_children

6/10

Pleasant

12 May 2026

Willeka

Doesn’t have hot tub like it said

Partner

6/10

Pleasant

12 May 2026

Cynthia

Hotel Rooms- beds

4/10

Poor

10 May 2026

Jennifer

I say the room was a little dirty, they haven’t given me back my deposit.

6/10

Pleasant

10 May 2026

Jose

Things we experienced:
Could not sleep well because of itching on bed
Could not sleep easily because of outside noise of cars passing
Carpet flooring of hall and rooms not as maintained, may need replacing
When we first entered the room the air smell was stale as if the room has not been aired out so may need to air out room air
Parking at $25 on property was a bit high
Overall it was just ok

Family_with_children

8/10

Excellent

10 May 2026

Marli

The room was very clean. The staff was very professional and helpful. The breakfast was delicious. We had to pay $25-night for parking. It should be free since is not in downtown or in the gaslamp area. Overall the hotel was good.

Partner

4/10

Poor

10 May 2026

Leticia

The breakfast was fresh, the staff were nice, but the room was definitely not like pictured. The paint was peeling off the tub, the tv was not working, the plugs most of them didn’t work. The air conditioning didn’t really cool down.

Self

10/10

Exceptional

08 May 2026

Ariel

Breakfast was so good parking was good as well as the room i was in i went to visit my boyfriend for his graduation and this was the perfect place i would do come back

Self

6/10

Pleasant

07 May 2026

Vanessa

I needed to stay near the airport just for one night to catch my flight back to Denver so this was OK. Clean room. They do not provide a shuttle to the airport you can just Uber because it’s really close.

Self

8/10

Excellent

06 May 2026

Ernesto

Great hotel location.

10/10

Exceptional

06 May 2026

Jenny

Staff were v helpful

10/10