Holiday Inn Express San Diego- Sea World

United States , San Diego - CA
SAN DIEGO, 3950 Jupiter St (I-80)
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100 reviews shown

8/10

Excellent

10 Mar 2026

Jesse

Very nice gym equipment!
Good choices for breakfast!

Partner

10/10

Exceptional

09 Mar 2026

Jose

Family_with_children

8/10

Excellent

08 Mar 2026

Phil

I would have rated this property higher, but the breakfast lacked it's usual quality and content. I had to ask for yogurt each day and there was nothing sweet.

Partner

8/10

Excellent

08 Mar 2026

Betty

Didn't use

Family

8/10

Excellent

08 Mar 2026

Jesstine

The beds were amazingly soft. They were very nice and comfortable. The staff was very friendly. The rooms are really clean, but to be honest, I did not like the breakfast. I thought it was pretty crappy other than that. Everything was great.

Friends_and_family Family

8/10

Excellent

06 Mar 2026

ashley

Everything overall was great. The breakfast could be better. And also the sheets kind of smelled old. But other than that we were very comfortable.

10/10

Exceptional

04 Mar 2026

Aldana

Breakfast was good

6/10

Pleasant

03 Mar 2026

Phillip

The building needs restoration....

10/10

Exceptional

03 Mar 2026

John

Staff is always amazing stay there all the time.great ratec,great office manager, location is perfect. A New Way Autocare 2974 Garnet Avenue. Thanks you

Partner

6/10

Pleasant

28 Feb 2026

Charles

Water pressure should be higher.
Oatmeal at breakfast is too watery.

Partner

8/10

Excellent

22 Feb 2026

Jeffrey

Short stay…late arrival and early departure slept well

6/10

Pleasant

21 Feb 2026

Eliezer

Staff courteos. Room placement was next to vending maching which annoyed us all night as people got their drinks and the constant dropping banging of the bottles

Room smelled funny like wet dollar bills

Heater smelled like old furnace toxic

Shover faucet wont stop dripping

Family_with_children

10/10

Exceptional

20 Feb 2026

Brianna

clean room and lovely staff!

Partner

10/10

Exceptional

18 Feb 2026

Jose

Clean room

Family_with_children

6/10

Pleasant

18 Feb 2026

Leon

Room seemed small, bed was 4' from the door. Some staff was not helpful, asked one staff to tell me the nearest sit down restaurant was (even gave suggestions of some) they told me about a taco place but you have to order than take food (not sit down); a restaurant that has sushi, or McDonalds. I asked is that all and she said I gave you choices so pick one. Not eating sushi (bait food) or didnt want fast food. Not helpful at all and down right rude, tell me I gave your options does not a friendly visit make. Another staff member helped me with directions to the nearest laundromat. I will not be staying at this motel again.

Partner

2/10

Poor

18 Feb 2026

Roseann

Bedbugs

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Michael

Cleanliness

4/10

Poor

17 Feb 2026

Corinne

Was the room fine, yes. The staff was nice. However at 4:35am we were awoken by a screaming domestic dispute and ended up calling 911. There was multiple door slamming and screaming the F word and as we were concerned it would escalate to violence we thought we should report it. We came for a wedding and didn’t know the area and thought it was a good price. I would be willing to pay double what I paid to stay somewhere else where I felt safer. We checked out as soon as we could and didn’t stay for breakfast in case we saw who we had to call the police on. I don’t know if the front desk knew, but when we checked out nothing was said, no discount or reimbursement was offered so I would not stay here again. I’m sure this isn’t a nightly occurrence, however it wasn’t a great area and I didn’t feel safe after the police came and interviewed the person across the hall and then knocked on our door and questioned my husband and me.

Leisure Partner

2/10

Poor

16 Feb 2026

Albert

There were roaches in the sower drain. And I haven’t received my deposit back

Partner

6/10

Pleasant

16 Feb 2026

ALBERTO

Everything was good except one thing. They checked us in into room 112 which is right next to the entrance of the building. It was difficult to sleep due to the foot traffic and noise coming from the people coming in and out. Your going to need ear plugs if you sleep in that room.

Leisure Partner

4/10

Poor

16 Feb 2026

Refugio

Rooms were out of date. Also found bed bug activity in the first room where we originally were gonna stay. Beds were very uncomfortable. Restroom didn’t function correct. But the staff was very friendly.

Leisure Family_with_children

4/10

Poor

16 Feb 2026

Erendira

The whole building smells like smoke and cigarette. The room wasn’t the cleanest and had a slight molding smell. Very early in the morning there was so much noice on the floor above, as if there was construction going on, we could not sleep. When asked if we could be given another room because of the noice they denied us and just said they would call the people above us. We had to book something last minute so I guess you get what you pay for.

Business_and_leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Jayme

It was an older building but very clean and everyone was so nice and they kept the dining clean and had great breakfast options and it was overall a quiet location. The google map took to the wrong side of the street and would be easier to find in day light when using the Google link. Would love to stay here again when traveling.

Business Family

6/10

Pleasant

15 Feb 2026

Wendy

We stayed 2 nights. Clean room. Comfortable bed. No extras but acceptable.However, Breakfast was not very appetizing. First day It was okay - basics like scrambled eggs, bread, 1 or 2 kinds of fruit, and 1 or 2 dry cereals. Unfortunately they need to find a cook. The hash browns turned out to be pepper and onions without potatoes one day and potatoes without anything else- nothing to give them flavor, such as peppers and onions the next day. There was oatmeal one morning but the next morning it was a disaster. The staff person responsible for making the instant oatmeal didn’t know how to measure boiling water and dry oatmeal. She kept pouring random amounts of water into the container and it became a watery slop. Inedible. That turned me off so much that I couldn’t enjoy any part of the breakfast.

Partner

8/10

Excellent

15 Feb 2026

Danielle

The free breakfast was really nice, the staff was really nice. The property was OK a little bit older unfortunately it was extremely noisy. No fault to the hotels but there were someone walking up and down our hallway on the phone until 1 AM.

8/10

Excellent

15 Feb 2026

Max

Room was nice with big bed!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Henry

Very generous staff. They let me store my bags before i checked in which was very convenient! The bed was comfortable and the soap smelled good haha

8/10

Excellent

12 Feb 2026

norma

Clean...an oldie but goodie. If you're wheelchair bound, you'll love them! Massive handicap accessible bathroom with a roll in shower and the bed was \"Goldie Lock-ish\", not too hard and not too soft and not too high up! LOVED IT!

Leisure Partner

10/10

Exceptional

11 Feb 2026

Richard

Quick check in. Asked for 3rd floor and no problem. very clean room and very quiet. Great breakfast eggs,sausage,potatoes and hot cooked oatmeal plus cereal. Love our stay.

Partner

8/10

Excellent

10 Feb 2026

Lizeth

Great stay

Partner

8/10

Excellent

09 Feb 2026

Brenda

Room was nice and cleaned, which is very much appreciated after traveling for several hours and all I want is to come to a clean room and bed to sleep. The night reception was quiet and serious but the morning reception was so friendly and smiling. I would definitely recommend this place, reasonable in price, cleaned room/bed, and very quiet.

Leisure Family

10/10

Exceptional

08 Feb 2026

Angela

Nice staff, spotless room

Partner

10/10

Exceptional

08 Feb 2026

Holly

Good room for the price.

8/10

Excellent

07 Feb 2026

Ailing

Need microwave

10/10

Exceptional

05 Feb 2026

Matt

Room was clean. Smelled fresh. No parties in my vicinity. Pretty good breakfast.

Business Self

10/10

Exceptional

05 Feb 2026

Jeffrey

Convenient and cheap

Business_and_leisure Family

10/10

Exceptional

02 Feb 2026

Angela

Great stay! Clean rooms and friendly staff. Highly recommended for the price point.

Friends_and_family Friends

10/10

Exceptional

01 Feb 2026

Patricia

Clean room, staff was friendly. They offered hot breakfast. Loved the bathtub and the relaxing bath. Only issue I had was that I need the room cold and dark when I sleep or I get migraines. The A/C did not keep the room cold and I woke up in a sweat and with a headache. The blinds did not close all the way so I had the lights from outside shinning in my room which made it hard for me to get to sleep.

Self

8/10

Excellent

30 Jan 2026

Charlene

We stayed 3 nights. The hotel was older and in need of some updates but overall very comfortable. Our room was very clean but way too small. It was very crowded with 2 suitcases. We made it work. Our TV was not working but the maintenance person switched it out with a working TV. The breakfast area was very clean. Breakfast choices were slim. Hot food was ok and two choices for bread for toast. We felt safe in the area around the hotel and was at a great location being close to most of the top attractions and beaches.

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Luis

Room was clean but the bed was kind of wobbly

Business Partner

10/10

Exceptional

22 Jan 2026

Riley

Good

10/10

Exceptional

20 Jan 2026

Krish

All good

6/10

Pleasant

18 Jan 2026

Ileana

Had a difficult time sleeping as it was very noisy. We could hear neighbors shower head. Breakfast was limited.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Juan

The Hotel, rooms were really clean, courteous staff. And also parking included a big plus for me

Leisure Self

6/10

Pleasant

15 Jan 2026

Paula

The room was clean and in good condition for its age. Not unpleasant stay, but definitely not a 3 star property.

Business Self

8/10

Excellent

14 Jan 2026

Olivia

For the first time in recent memory, our room was cleaned, towels changed every other day. Didnt even get that at higher priced hotels. Breakfast foods were ok but nothing special

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Curtis

The staff was very nice and great location

Leisure Partner

2/10

Poor

03 Jan 2026

Charlotte

Breakfast wasnt the best... my 10 year old gave it 3 stars out of 10... lol and he eats ramen noodles and thinks thats a 10 out of 10.. The rooms do smell as well as the hallway. We checked in late and were told there was no extra blankets nor pillows. So at this price point my expectations were to at least have that.

Leisure Family_with_children

4/10

Poor

03 Jan 2026

Elena

Room smells something that gives me headache.

Business_and_leisure Family

8/10

Excellent

03 Jan 2026

Kausalya

Check in was fast and efficient. Room and bathroom were clean except for a bit of musty odor when we entered the room. Beds were comfortable.Breakfast was basic but sufficient with the breakfast room maintained well. Conveniently located to lots of places to visit around.

Leisure Family

6/10

Pleasant

30 Dec 2025

Martha

We didn’t have the opportunity to use the kitchen or breakfast during our stay, so we can’t provide feedback on those services.

Friends_and_family Family

4/10

Poor

28 Dec 2025

Neslihan

Reception area reeked marijuna during check in. When we gave that feedback to the morning staff, they didn't take it seriously and blamed it on the guests arriving high. The room smell was off as well. The bathtub didn't look clean. The bath towels were extremely small, not even enough to cover waist/bust. Overall, we didn't feel at ease at this hotel and woke up & left earlier than we planned.

Leisure Partner

6/10

Pleasant

28 Dec 2025

zitao

Nice

4/10

Poor

27 Dec 2025

Xiaojuan

Small room, too small

6/10

Pleasant

26 Dec 2025

Ino

Clean room, comfortable bed. Ok breakfast. Nice level from outside traffic and hallway must be addressed.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Christina

Great Staff! Clean rooms.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

Eric

Clean room, night staff ok, day staff friendly, breakfast is good, plenty of parking.

Business Self

8/10

Excellent

23 Dec 2025

Nancy

We initially had a room with a shower valve that was not installed correctly so we couldn’t get hot water but that was quickly resolved when we asked for a different room. The second room was very clean, had soap, shampoo and conditioner, comfortable bed, and hot water. Everything was great. And the free continental breakfast was a bonus too!

Leisure Partner

4/10

Poor

22 Dec 2025

Jennifer

Breakfast buffet was dismal

10/10

Exceptional

20 Dec 2025

Jerry

Clean room and staff was very nice.

10/10

Exceptional

20 Dec 2025

John

Good budget room in SD

8/10

Excellent

18 Dec 2025

Henry

Cannot take a bath no hot water

Business_and_leisure Family

10/10

Exceptional

16 Dec 2025

Raquel

Nice stay, was very clean, I didn't even find a hair on the floor. I would stay here again

Self

10/10

Exceptional

15 Dec 2025

Renee

This is the second time we have stayed at this hotel, and each time we stay, the staff is friendly and the rooms are clean. We will definitely be staying hear each time we visit San Diego. Thank you!

8/10

Excellent

14 Dec 2025

Prashant

OVERALL GOOD

Leisure Partner

6/10

Pleasant

14 Dec 2025

Christopher

Nothing special, either good or bad. Adequate accommodations for 2 nights.

Leisure Family

10/10

Exceptional

13 Dec 2025

Sherry

The staff stood out. They were all very friendly and helpful. The breakfast was awesome. Hot and cold food.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Diana

Pleasant staff! Breakfast could add waffle iron and pastries and bananas.

8/10

Excellent

09 Dec 2025

Jennifer

Friendly staff, clean room and decent breakfast.

4/10

Poor

09 Dec 2025

Myriam

I was okey

8/10

Excellent

08 Dec 2025

Katherine

The breakfast had minimal choices and the sausage were of low quality. The oatmeal was very watery.

The room was clean and staff members were friendly. The toilet paper and Kleenex were one ply and really thin.

Partner

10/10

Exceptional

08 Dec 2025

Dominique

Breakfast was ok.

Partner

6/10

Pleasant

08 Dec 2025

Pamela

I was on the second floor and I could hear the noise the people were making on the third floor room above me. It was disturbing and annoying. Otherwise I do not have any complaints about the hotel. But hearing others noisiness was annoying and affected my sleep

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Rachel

Courteous staff and clean room.

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

Angelica

Older hotel and amenities but it was all kept very clean.

Leisure Partner

8/10

Excellent

06 Dec 2025

Melanie

Rooms were clean, but shower water would not turn off completely. Free parking was nice, as well as free wi-fi.

6/10

Pleasant

05 Dec 2025

David

Everything was clean but pretty run down. The staff was kind and friendly.

Partner

10/10

Exceptional

05 Dec 2025

Brian

Room was clean

Leisure Self

6/10

Pleasant

05 Dec 2025

Aaron

Decent hotel in a pinch. Not in a great area, hotel was actively painting the entrance doors and handrails during check-in time, possibly not the best planning as multiple customers (including myself) got wet paint on us trying to access our rooms

8/10

Excellent

05 Dec 2025

arlene

The staff were very helpful and welcoming. The room was clean, but the shower wasn’t working. When we call the main office they offered to change the room, which was nice.

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Jon

I stayed in for almost 2 weeks great staff all helpful. Just minor complains like doors in the room need better alignment large gap between door and frame so a beam of light from hallway can be seen when door is closed. The room I was in sink leaks after a few minutes of constantly running water. No security so homeless roam around in the parking lot and dumpster. Laundry facility is good just ask the front desk for change to use in the machine do not use csc mobile pay it doesn't work. Overall room is clean, no stain on sheets or towels, and room gets clean every 2 days. The hot breakfast is good enough to start your day.

Business_and_leisure Self

2/10

Poor

04 Dec 2025

Renee

I have stayed here twice. The second time was an accident because I did not remember the name of the place. This place has an awful smell. Throughout the hallways it just smells really awful. The room itself is just average. It definitely needs updating. The bed was very uncomfortable. The parking is free. That is a huge plus. The last time I stayed here I got up at 3:00 AM and left. The bed was so uncomfortable that I could not stand it. Then I tried to go turn in my keys but no one was there. I waited 15 minutes and no one came. That meant I had to drive all the way back there to drop off the keys later that day. Also the first time I stayed here when I was on my way to check out a homeless couple approached me and asked me if I could add them to my room as guests so they could have breakfast. I felt really uncomfortable doing so. I told the front desk person but she acted like it was not a big deal. I do not know if it happens often and that is why her response seemed unbothered. At any rate I gave them a $20 bill for breakfast and left. So between that and the smell I will definitely never stay here again!

Self

10/10

Exceptional

01 Dec 2025

Kelley

This hotel has become a bit of a hidden gem. The rooms are a bit small, especially the bathroom, but it is comfortable, quiet, convenient and the breakfast was very nice and tasty. So glad they had an available room when we had to do a late night relocation from where we had previously booked due to A LOT of problems at the prior hotel.

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

Fatima

Quick and easy check In

8/10

Excellent

28 Nov 2025

Bahram

Yes

6/10

Pleasant

26 Nov 2025

Richard

Very small room. Breakfast was poor

4/10

Poor

26 Nov 2025

Aileen

The good and selection was very minimal and they started packing it away before breakfast was over. Had to ask for coffee.

Business_and_leisure Partner

2/10

Poor

25 Nov 2025

Thuy

My friend had bed bugs bites on her arm and face. At first I joke and was like they look like bedbugs. And she was like I get bad mosquitoes bites like this. So we thought nothing of it bc we thought they were mosquitoes bites. We put cream on it and went about our vacation. But then she it got worse and again, we chalk it off to mosquito bites bc she gets really bad mosquitoes bites.

Esp since I didn’t get any bites. I was sleeping on the other bed. We checked out of the inn, she came home and her nurse mom told her they were bed bugs bites and she had to take meds for the reactions.

We contract the hotel thru Expedia and the hotel said nothing they can do bc we didn’t say anything during the stay. I have pictures of bites at well.

Leisure Friends

8/10

Excellent

25 Nov 2025

Rene

Room was clean. Location was ideal for this business trip. The parks nearby were an added bonus.

Business Self

10/10

Exceptional

24 Nov 2025

Jossie

They were great! They were able to accommodate our needs being such a big group. Thank you