Name: Hyatt Regency Mission Bay Spa & Marina
Address: 1441 Quivira Rd, San Diego, 92109, US

10/10

Exceptional

23 Jul 2026

SHISHAI

BREAK FAST

6/10

Pleasant

22 Jul 2026

Hiye Krishan

We specifically chose to stay h e re because of the slide pool but unfortunately upon arrival we were told that it is under construction. No notice about this on there website or on Expedia

Family_with_children

8/10

Excellent

21 Jul 2026

Gbo

It was a.nice stay and good location for almost every fun activities to do in San Diego. My only not too good experience is charging me for parking my car $55 every day.

Family_with_children

10/10

Exceptional

21 Jul 2026

Rosa

Disappointed that pools were not all available. Accommodation to go to beach were available but not practical for our family.

Family_with_children

10/10

Exceptional

20 Jul 2026

katrina

The hot tub was amazing. The weather was great thank God the pools were heated. It was just a good five and the front desk. Staff were pretty helpful.

Family_with_children

8/10

Excellent

20 Jul 2026

Ma Norizza

we booked 3 days and 2 nights to celebrate a birthday, we choose hyatt due to the slide. however it was closed and only the pool :( but the complimentary tickets to belmont park compensate for it ,makes our stay better. loved the smores and movie night.

Family_with_children

8/10

Excellent

20 Jul 2026

Melissa

When I checked in the staff were not very helpful and when I asked for a room on a higher level the attendant moved us from the 2nd to the 4th floor. Since the room was fairly expensive I was highly dissatisfied. Overall the property was nice and well maintained.

Partner

10/10

Exceptional

19 Jul 2026

Kevin

Service and staff are top notch. Did not use pool, plus slides being serviced.
Loved restaurant’s and quality of service and the food.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Lisa

I didn’t love this hotel. The property isn’t as big as the pics make it seem. All the extra amenities and pool are in the middle of the property and it’s like a wind tunnel in there. It felt so much colder. The enclosed space of the pool didn’t feel luxurious/resort like at all. For the price we paid I definitely expected more. We were deciding between this property and San Diego Mission Bay resort and I wish we’d gone with that one.
The restaurant on the property had a big buffet breakfast. Our bill for 2 adults and 2 kids would have been $145 USD. But I added the breakfast option on Expedia for $28 CAD per night and that covered the entire cheque! Definitely add that option when booking this hotel.
They have a complimentary shuttle that takes you to Mission beach or Sea World or Old Town so that was great.

Family_with_children

8/10

Excellent

18 Jul 2026

Aaliyah

Clean room

10/10

Exceptional

18 Jul 2026

HEATHER

Great stay

Partner

4/10

Poor

18 Jul 2026

Tomas

I usually go every year same time , and its well maintained , this time the place seem like it was a bit let go , there was dog poop around the place, only half the pool was in use (only reason we go is for the slide) and the half that was in use did not seem that clean. I was very disappointed that no notice was sent out before hand about the slide not working... an email or something ... overall I do not fell I got the Bang for my Buck ...

Family_with_children

10/10

Exceptional

17 Jul 2026

kyle

Good place nice staff

6/10

Pleasant

16 Jul 2026

Elizabeth

I booked this room for my daughter's 18th bday after seeing the pool pics. However, the slides were closed leaving all the kids and adults jammed into 1 medium sized pool. To charge the amount of money for 1 night and not being able to use the primary amenities is not worth the money. This also meant that I couldn't cancel the room to book somewhere else. Overall I regret booking 2 overpriced rooms.

6/10

Pleasant

15 Jul 2026

Wayne

My family and I stayed for 3 nights. We stayed in the suites. The staff is very friendly and helpful. The suite itself is good, lots of space for our family. The only issue we had with the room was it wasn’t that clean. The bathroom sinks had some mold on it. The sofa had lots of stains on it. The major issue was the carpet. My kids were walking around with their socks and after a while their socks were dirty. Not sure when the carpets were last cleaned but it was extremely dirty. We had the breakfast package and we were able to do take out from the red marlin. Their food was good and they had excellent service. Overall the stay was average.. considering we paid $500 a night, wish it could’ve been a little cleaner.

Family_with_children

2/10

Poor

15 Jul 2026

Rahel

We asked multiple times for our room to be cleaned, especially because we were traveling with a baby and our trash was filled with diapers, but unfortunately, no one ever came to clean our room. The phones in our room also did not work, so we eventually had to find a staff member who was cleaning a room next door and personally ask for assistance. We were told our room would be cleaned, but when we returned, nothing had been done. We then had to ask both maintenance and the front desk for additional help.

To make matters worse, when we first arrived, the sheets had black stains on them. The shower also had stains, and the bathroom doors were extremely difficult to close.

Unfortunately, I would never stay here again. The only positives were the breakfast and the pool slides, which my niece really enjoyed. However, the lack of cleanliness and basic housekeeping service made our overall stay extremely disappointing.

Family_with_children

6/10

Pleasant

15 Jul 2026

Gemma

The pool with waterslide was out of order and the hot tub too. The hotel plays kids movies outside and very loud every evening that if you are hoping for a quiet evening, you have to listen to the movie until 10. Make sure you ask to have your room away from the movie area. Also noticed that some of the staff in the registration area treat people differently based on how they look. I was one of those people who did not get a map or asked if needed help to take my things to the room. It was noticeable as I watched the same staff offer assistance and showed the map to certain people while I was in line. Not ok and not what I expect from a 4 star hotel

Partner

4/10

Poor

15 Jul 2026

Monique

Hello, my name is Monique Chavez. I just recently booked a room at the Hyatt Regency Mission Bay on Thursday, July 9, 2026 for Sunday July 12, 2026 for a one night staycation. When we arrived, I went to check in and the staff asked me to wait thirty minutes till my room was ready so I went to the pool. When we arrived to the pool, all slides, one pool and the hot tub was closed off with fencing and no staff could give an explanation as to why. I was very disappointed because I booked a few days before and to find out all these areas closed on Friday, July 11, 2026, which should have given the hotel and Expedia time to contact us about the amenities of the pool and slides not working, I had family coming to visit me at the hotel and I booked the room so my son could have a full day of fun in the sun for his summer break. The hotel staff did try to accommodate the plunge but the whole idea was for us to stay on the resort and not have to drive anywhere. They did have games to offer but the whole reason we went to this hotel was for the slides and pools. I did accept the paddle board offer but that ended at five pm and check in time was at four pm. They also offered me breakfast in the morning and advised me that it closes at eleven thirty am, when I arrived at eleven am the next day, they said they were closed. I spent $300 for one night to have a stay of disappointments. I would like request if Expedia or Hyatt Regency to accommodate me one night stay or refund me my money.pls

Partner

4/10

Poor

14 Jul 2026

CarolLee

Made reservations months and months ago for a week-long vacation in San Diego. I chose this hotel ONLY because of the pools and slides. The pools and slides were closed the day after we arrived and are now closed indefinitely. While the staff was helpful and it wasn’t their fault the pools broke, the hotel is NOT worth the stay without the pools. There was no communication regarding the pools. I had to ask to be reimbursed for the hotel fees. Hugely disappointing.

Family_with_children

6/10

Pleasant

14 Jul 2026

Sandra

The staff were very friendly and very unhelpful and incredibly ill informed. They were not aware of resort programming and repeatedly have us incorrect information which messed up a few of our ticketed event schedules. Again, very friendly and apologetic but not efficient. The room cleanliness was lacking- hair in the tub and on the toilets, unswept bathroom floors, stained linens not completely dry. Also, they told us after arrival that the water slide and hot tub areas were closed indefinitely, which was a major reason I booked this location. Enjoyed my stay, people were nice but I will NOT be back. This location did not reflect the Hyatt Regency standards of hospitality.

Family

10/10

Exceptional

14 Jul 2026

Adriana

I love that fact everything was so close to the hotel. Only thing I missed was a microwave in the room...

Partner

2/10

Poor

13 Jul 2026

Yaciel

The room was dirty there was a dresser on the floor and the TV cabinet had stains from drinks from the previous customers, the installation in general does not seem to receive maintenance, the pool the water was not clear and only one worked the other two were closed and the hot tub, there are several tiles are missing and dark stains are observed, the steps are sharp needing replaster, I managed to damage my knee, the cleaning staff accumulated the dirty towels in the corners of the corridor and all the folders looked like there had been a vacuum cleaner for days, I am not going to return and I recommend that you look around other options before choosing these!

Partner

8/10

Excellent

12 Jul 2026

Hardian

Nice resort and loved the marina location. Unfortunately the pool with the slides didn’t have a heater and were fully closed one of the days we were there. Appreciated the family activities!

Family_with_children

4/10

Poor

12 Jul 2026

April

We originally booked a patio room. Upon checking in, the staff told us they were sold out of king bed with patio and gave us a room in the 2nd floor no balcony. It was a standard room with 2 queen beds. However upon entering the room, it smelled extremely musty, poor air quality. I went down stairs to talk to the front desk they said they didn’t not have any other balcony rooms available. The Fan was running. The room felt humid. Could not figure out how to turn the AC on. We did not sleep well in a humid smelly room. The front desk did say they would give us comp parking as well as breakfast. However we paid close $600 for the 1 night to sleep in a musty room. I’m not happy with this experience.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Jason

Lovely & helpful staff. Any issues we had they corrected immediately. It’s not the newest property, but still very nice.

2/10

Poor

10 Jul 2026

maria

. We had high hopes for our stay, but unfortunately it ended on a very disappointing note.
On our third night, someone entered our room and stole my husband’s watch. We immediately reported the incident to hotel management and completed a report, but we never received any follow-up or communication regarding what happened. The lack of concern and accountability made an already upsetting situation even more frustrating.
To make matters worse, we were also overcharged for our stay. We were billed for an extra night, and despite bringing the billing issue to the hotel’s attention, it was not handled satisfactorily.
A hotel should provide both security and responsive customer service. Unfortunately, our experience fell short in both areas. We left feeling disappointed, unheard, and without confidence that our concerns were taken seriously. Based on our experience, we would not stay here again. Keep in mind the resort is not even gated so a lot of
Homeless people were parked next to the property but no one told us anything until the day we checked out

Family_with_children

6/10

Pleasant

09 Jul 2026

Jon

Beautiful room, Beautiful view, the valet person could have been friendlier.

Self

4/10

Poor

08 Jul 2026

lindsay

Pool and hot tub were always too busy, should be more for that many people. Room wasnt ready when we arrived. Our kid got locked in the bedroom because the doors are so old and crooked. Room wasnt ready when we arrived. Sofa bed we got the room for was broken. Took hours to get a rollaway bed replacement the next day after one of our guests had to sleep on the couch the first night. Would not stay here again.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Rizwan

The place is great for families with kids! Only thing which surprises me that this is the first ever Hyatt resort I been to where there was no life guards! I wish they had a life guards so it makes parents life a lot easier not to worry about kids drowning! Even the pool depth was 3 1/2 feet but still I would recommend to have life guards on duty! Other than that the stay was terrific!

Family_with_children

4/10

Poor

05 Jul 2026

Kathryn

Stayer beware! I wish I had read a review with honest feedback about this property before we booked a week and were stuck staying here.

We’ve stayed at a few Hyatt Regency’s before and we’ve always been comfortable and happy with our stay. Maybe this place was once great, but now it is run down, dirty, and dilapidated. It feels like they can’t keep up with the number of guests coming through. Trash everywhere around the grounds, grimy walls, sidewalks and surfaces. The pool was murky and the tile is chipping and one of the pool heaters was broken.

The room felt like lipstick on a pig. A dated room with a cosmetic renovation. Which would’ve been okay if it was clean. There were dirty hand prints on the blinds, red splatters in a the shower, and spiderwebs in the corners. The kids looked forward to “checking on our spiders” when we came back to the room. Our friends had a ceiling tile fall in from an AC leak in their room. There’s a theme here.

Overall when you pay $700/night you just expect more. The staff were kind and we noticed them picking up trash after we mentioned it.

Family_with_children

8/10

Excellent

03 Jul 2026

Rose

Great staff. Very helpful.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

jennifer

Can do better
Did t get good service at pool or desk
Asked for early check in but did t get it

17th floor was very scary

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Kayla

Front desk staff were very helpful.

6/10

Pleasant

29 Jun 2026

Helene

There was no place to purchase necessities that stayed open after 6pm. No vending machines or ice machine. If you visit this hotel make sure to pack well with snacks and necessities especially if you have children.

Family_with_children

10/10

Exceptional

28 Jun 2026

Marcelo

Gorgeous view and fun experience all around. Especially enjoyed the marina experience paddle boarding

Family_with_children

2/10

Poor

28 Jun 2026

Joseph

.

Family_with_children

10/10

Exceptional

26 Jun 2026

Jenna

Family friendly! Clean rooms, friendly staff, pool with water slides, play area, food, coffee shop, etc.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Donna

The Hyatt was a wonderful stay for a vacation with our 10 yo grandson. He absolutely loved the pool with the slides, and we enjoyed the poolside restaurant/bar too (enjoyed seeing mantas and fish in the water below our outside seats). We had an amazing view of Mission Bay and the beach from our balcony and enjoyed sitting out there every morning and evening. The bell, check-in, concierges (holly and Phillip), and the housekeeping staff were all friendly and very helpful, and we enjoyed the Red Marlin included breakfast with our stay! The location was convenient to all the attractions, and I highly recommend. Would definitely choose to stay again.

10/10

Exceptional

23 Jun 2026

Gevorg

Excellent

10/10

Exceptional

20 Jun 2026

Magdalena Christina

Staff was very helpful.

Family

10/10

Exceptional

19 Jun 2026

Denise

Checking in was easy and everything went smoothly, the staff are friendly. Our room was clean. We like staying here because it’s a lot quieter than other hotels. We definitely would come back. Overall it was a great experience.

Family_with_children

8/10

Excellent

18 Jun 2026

Maria

This is our favorite Hotel when we visit San Diego. We love the location and it’s dog friendly.
Parking after 9:00 pm can be a little challenging.
The employees are really friendly and helpful.
We love the restaurant on property for breakfast. Good food and great Marina views.

Pet

10/10

Exceptional

15 Jun 2026

Emad

One of the best hotels I stayed in ever

Family_with_children

8/10

Excellent

13 Jun 2026

Mariam

Staff was great but hotel could use some upkeep

Family

10/10

Exceptional

13 Jun 2026

Gemyl

Friendly and helpful staff. Great view, and a lot of things to do nearby. Would be nice to have some updated streaming TVs but we spent most of our days out and about.

Family_with_children

10/10

Exceptional

12 Jun 2026

Matt

My son loved the playing corn hole, the swimming pool & slides

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Nicholas

The hotel and our rooms were clean and the staff were friendly. Pools were nice and heated. We loved the marina and had a great time kayaking. This was an additional cost but well worth it.

The onsite dinning/food options are very limited and nothing was available for late hours, after dinner. The Market store closed at 10:00AM so the quick food and coffee wasn’t available after that. This got challenging as we got up early for marina activities then had to leave to go find simple breakfast options. No vending machines for drinks or ice machine.

Parking was expensive and valet or self parking was the same. $55 plus tip a day. There were times the self park lot closer to the room was full so we had to valet at the front entrance and haul our stuff to our room which wasn’t terrible but not convenient. This was understandable except the lot is also open to marina guests even though it’s the hotels. One truck and boat trailer took up eight spots.

Mission bay was great and close to all the main attractions. I would definitely stay in the area again but might look for other places to stay.

Family_with_children

6/10

Pleasant

06 Jun 2026

Shelleen

Our very expensive suite was beautiful. The staff were friendly. A big shout out for maintenance man, LaBron! However, the staff knew we experienced a couple of issues and offered no compensation for our inconveniences. Day one, after traveling several hours and in desperate need of sleep, our room had a very strong vibration that went on for a couple of hours. Finally, after calling for assistance, they discover a broken ice machine down the hall causing the problem. Next day, the hot water boiler in the tower failed, so ice cold showers. Day 2-3, a backed up bathroom sink. Finally, there was only 1 handicapped parking space near the Tower in the $50 a day self-parking lot. The other two were in the near the doors of the 3 story buildings, which were close to 100 yards from the Tower entrance. This was a feature that we truly needed. The property was pretty, but I think it wouldn't be one we would return too.

Partner

10/10

Exceptional

31 May 2026

MICHAEL

It's an amazing hotel with stunning views, great restaurants and helpful staff.

Friends_and_family Family

8/10

Excellent

31 May 2026

Carlyn

Clean room and pool. Excellent housekeeping staff. Balcony had a shoddy repair bracket on the railing which concerned me about safety. Everything is an upgrade so expect to pay extra. No outside food or drink in the pool area and the food and drinks there are expensive. Pictures on Expedia show a king patio room with a fire pit but the property does not offer in-room fire pits so I felt misled into my booking. Ocean view was quoted to me as a higher price than was quoted to my brother, who was also staying at the hotel. Overall not good transparency with pricing and accommodations, but the room and location still made for a nice vacation. Would probably stay again.

Family_with_children

4/10

Poor

31 May 2026

Steven

Room booked wasn’t available. Water fill station didn’t work. Restaurant closes at 8pm. Toilet flapper was broken. I’ll be finding an alternate property going forward.

Family_with_children

10/10

Exceptional

28 May 2026

Yesenia

Amazing place!

Family_with_children

10/10

Exceptional

28 May 2026

Jennifer

Front desk associate Caroline was so warm and welcoming. She was a great example of what hospitality is. Looking forward to my next stay there again.

Partner

10/10

Exceptional

26 May 2026

Lynne

Very friendly staff very accommodating

Family

10/10

Exceptional

25 May 2026

Jacob

Amazing stay. Watersides are fun. Family friendly property. Clean rooms. Great staff. Highly recommend

Friends_and_family Family

10/10

Exceptional

21 May 2026

Eduardo

Like every thing

Family_with_children

10/10

Exceptional

18 May 2026

Hanna

The only place I will stay at in San diego! Clean hotel, great amenities, wonderful staff.

Friends

10/10

Exceptional

18 May 2026

Stephanie

I love staying here. Wish there was more dining options on property

Family_with_children

10/10

Exceptional

16 May 2026

Vardges

Everything was perfect

Partner

2/10

Poor

15 May 2026

Bayleigh

We were very disappointed in our stay here. We had nothing but issue after issue. I booked and paid for a corner room with a view and the view was of the dumpsters. They said they would move us but we had to stay in that room for the first night. They did move us for the remainder of our stay- until the toilet in our new room broke and we ended up the last night in a regular double queen room (no corner or view). So three times we had to move rooms- only got to stay in a corner view room for two nights even though we paid for all 4. Our rooms keys randomly wouldn't work multiple times, my family would be soaking wet from the pool, unable to get into our room while I went and stood in a 30 min long line to resolve it- TWICE during our stay. Parking was $50 per night but there were never any spots available if you came back in the evening so many times we had to find street parking. They did comp our parking thankfully. Just overall wasn't the relaxing vacation we were hoping for since we never got to really settle in with moving 3 times. I would not stay here again.

Family_with_children

10/10

Exceptional

13 May 2026

Carolina

This property is simply amazing, from the ambiance, to the amenities, and the staff…just terrific. The heated pool and the poolside restaurant are great.

Family_with_children

8/10

Excellent

11 May 2026

Adriana

The rooms were clean but need a deep cleaning. I love that they had a host announcing the water games and activities on Saturday. I love how close to the water it is so you can walk around off the premise as well. I did not like that the water slides don't open until 11:30 and the two bigger slides didn't come on until 2 :( the food at red Marlin is not good. They upgraded my room to a water view at no extra price which was very appreciated. The room space is perfect and the views are gorgeous. The non water activities were great too.

Family_with_children

8/10

Excellent

05 May 2026

Mark

Restaurants aren’t that great

10/10

Exceptional

02 May 2026

Rayna Beth

Everything was clean…. The staff was friendly! It was nice getaway place!

Family

2/10

Poor

02 May 2026

Leslie

Breakfast was mediocre

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Jill

Every day went there was very polite. It’s great for kids. The pool is open till 10. The slides do close early though at 5 PM I think.

Friends

10/10

Exceptional

24 Apr 2026

Rosanna

I had a wonderful time at Hyatt Mission Bay! The hotel staff, front desk and housekeeping were amazing. Great customer service and friendly. Room was clean (thanks Wanda) and my 6 year old loved the heated pools! We enjoyed a beautiful view of the sunset from our balcony. Perfect location. Walking distance to Belmont Park and a few mins away from SeaWorld! I’d def stay here again!

Family_with_children

10/10

Exceptional

22 Apr 2026

Sarah

We arrived early to see if we could get an early check in, ut we couldn't, no biggie. Then we received a text about 4:18, I believe, saying our room was ready, which was fine because we were already out at the pool. The pool was beyond crowded, not the best kept, the main pool was super cloudy, there was hair in several places where you walk, i know its inevitable, and some trash under lounge chairs. I only saw two employees working. It was definitely under-staffed for every seat being used. Three water slides was the coolest! At least my kids thought so, lol! No one came and asked if we needed anything. We ordered at the bar and they were helpful. I'm not complaining one bit, but the whole one night we were there, I know, super short, the best thing was Phillip! He was the concierge staff. He was rad! Sweet and funny and beyond helpful! We joked around with each other, he asked everyone in line where they were from, he laughed with people, he offered water to everyone. He may be \"just\" a concierge employee, but he seemed to enjoy his job and enjoy the people coming in and out. He was awesome. Thank you, Phillip!! He is one of the reason we would return! The other reason is our room was one of the cleanest rooms we have had. So thank you to the cleaning staff as well. Not one thing out of place, not one hair left by someone, beds were perfectly made, great view of the pool, looked clean and smelt clean and even my husband was impressed.
Thank you, Hyatt!
Sarah U.

Partner

10/10

Exceptional

21 Apr 2026

Jessica

Amazing

10/10

Exceptional

20 Apr 2026

Donald

Great hotel with great staff and amenities. Great location for a San Diego get away.

Family_with_children

10/10

Exceptional

20 Apr 2026

Kiely

Very accommodating for our infant’s first vacation! The staff were wonderful, and the rooms were a great size. Ocean view room overlooked the pools and landscaping as well

Family_with_children

10/10

Exceptional

19 Apr 2026

Michael

👍👍UP

Self

8/10

Excellent

18 Apr 2026

Yanita

This was the warmest pool I have been to. The property is windy, right next to the Marina but the pool is just lovely in cooer weather.

The rest of the hotel is clean and functional, no frills. They have free shuttles to downtown locations which is a lovely bonus.

Family_with_children

2/10

Poor

17 Apr 2026

Marc

I never made it because it was an accidental booking a year prior and I completely forgot about the trip. They wouldn’t let me cancel it.

10/10

Exceptional

17 Apr 2026

Ramona

We stayed in the tower… stunning view, always something to look at. Staff absolutely capable…. Breakfast delicious

Partner

8/10

Excellent

17 Apr 2026

Heather

We had a nice stay, but it would have been much worse if we had to stay in the first room they gave us. It was in an old two story walk-up (no elevator) that had a dark exterior hallway. When I asked to move so that my elderly mother didn’t have to walk up and down stairs, the check in person was very difficult about it. I can only assume we were given this inferior room because of booking through a 3rd party website. They did eventually move us to a room with an elevator in the tall tower and it was much more in line with the Hyatt brand expectations. I’m writing this review to warn others about the possibility of this room with no elevator situation happening to them. My only other issue is that there are very few staff at the pool and you have to walk into the bar to order from the bartender. Just a little odd compared with most resort hotels these days.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Mariana

Room wasn’t clean also they don’t respect the check in time

6/10

Pleasant

15 Apr 2026

cheryl

Property needs a refresh, rooms were dated and pull out bed to sofa was really uncomfortable, sleeping on springs. The door to our tower stopped working multiple times and we couldn’t get in. Tons of kids everywhere, if you don’t have kids, don’t go here. 20 kids in a hot tub is not relaxing. On site store and restaurant are grossly overpriced.

Family

6/10

Pleasant

14 Apr 2026

steven

It was ok , rooms weren’t cleaned consistently

Family_with_children

6/10

Pleasant

12 Apr 2026

Veronica

Pools are small and not enough chairs to relax

Friends

10/10

Exceptional

12 Apr 2026

Jeffrey

Perfect location for our stay, beautiful view, clean rooms, fun pool area, family friendly

Family_with_children

10/10

Exceptional

10 Apr 2026

Ayrem

Great stay, the clerk was friendly and helpful. Breakfast was delicious with great view!

10/10

Exceptional

10 Apr 2026

Kenneth

Amazing space, beautiful atmosphere and wonderfully helpful staff.

Family_with_children

10/10

Exceptional

09 Apr 2026

Jennifer

If you have young kids, this is the place for you. The pool is so warm and the slides are great for the kids. They had great food and drinks at The Pelican’s Bay by the pool. The bed was comfy but the pull out bed from the couch was not. Thankfully , my kids didn’t mind it. The staff was very kind. Overall, I would stay again.

10/10

Exceptional

06 Apr 2026

Roni

Great water slides to entertain kids and adults. The room was clean and free bottled water was provided. We had a great time, thank you!

Family_with_children

8/10

Excellent

04 Apr 2026

Destiny

Such a beautiful place! The only reason I couldn’t rate it 5 stars is because of the beds they are terrible and cold water for the slides. Parking is hard to come by at night but they are kind to park your car if you can’t get a spot.
Such a beautiful resort but the beds are some of the worst I have ever slept on, which was disappointing. Love the location and it is so clean and nice! Love the lemonade in the lobby, decorated so beautiful, and love the gardens surrounding the hotel. Great place just get new beds!

Family_with_children

10/10

Exceptional

03 Apr 2026

Paul

Ignore any negative comments, can't recommend this place enough. Staff is top notch, property is in great location and up to date, and it's in a great area to get around San Diego.

Family_with_children

10/10

Exceptional

27 Mar 2026

Adriana

Beautiful property. Highly recommend.

Family_with_children

10/10

Exceptional

25 Mar 2026

Gayane

The birthday present was perfect for my son! He loved it!

6/10

Pleasant

23 Mar 2026

Richard

Wasn’t the hotel for us. Although staff was friendly enough and wanted to be accommodating they fell short. We’re celebrating my wife’s 40th and my daughter’s 15th birthday. They said they would do something special. Had to ask numerous times and nothing was done. The hotel pool was way smaller than pictures shown. Super busy. Couldn’t even find a chair. I get it spring break but for 1200 dollars very disappointed. Didn’t even get a Continental breakfast. The hotel is nice and maybe not during spring break is way better. Just not ask expected for the price.

Family_with_children

10/10

Exceptional

22 Mar 2026

Sunilkumar

View and breakfast stand-alone 😋

Family_with_children

10/10

Exceptional

20 Mar 2026

Kelly

Rooms were clean, property was great.

Family_with_children

10/10

Exceptional

19 Mar 2026

Hanna

Beautiful hotel, friendly staff, very clean, lots to do, RedMarlin was great for breakfast.

Family

10/10

Exceptional

19 Mar 2026

sandeep

clean rooms, beds were comfortable, pools were good, breakfast place was very nice.

Family_with_children

4/10

Poor

15 Mar 2026

Christopher Joseph

The view was fantastic. Room had black mold above the bathroom light that had been broken and not fixed before our stay. Staff offered upgrade for our honeymoon then mentioned it was an upcharge. The ice machine outside our room was broken and I could hear it malfunctioning all night. There was a teamsters union party that was screaming and partying all night for the first three nights we were there. Hidden fees were almost double the cost of the stay. Called hotel and emailed and only got through and was met by very rude customer service staff who offered one free night and gave the money back for the upgrade. So, we do everything we could to be out of the hotel room. Wouldn’t stay there again.

Leisure Partner

10/10

Exceptional

13 Mar 2026

James

Wonderful place to stay, especially with kiddos. The breakfast package is a must and an ocean view room really puts the whole vibe above and w

Family_with_children

6/10

Pleasant

10 Mar 2026

Rick

We were on a four night stay, After the second night we asked for a replenishment of coffee and towels. I expressed my belief that the room should be furnished with coffee daily. The host was cooperative and offered to comp one nights parking which I felt was acceptable. That didn't happen, we were not compensated one nights parking. Also, on the days the coffee WAS replenished, no sugar, creamer or stir sticks were supplied.

Partner

10/10

Exceptional

09 Mar 2026

Louis

Great ocean view!

Partner

8/10

Excellent

08 Mar 2026

Gina

The staff were super nice. My complaint is the rooms are a little outdated and you can see the wear and tear. We loved the location and my kids loved the pool and slides, although we wished the slides either stayed open later or opened earlier since check in and check out don’t really coincide with the slide times (12-5pm).

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Omid

No, we got a room at the lower level where the pool and bay were only visible to us.

Partner