The Monsaraz San Diego, Tapestry Collection

United States , San Diego - CA
SAN DIEGO, Rosecrans St, 1451 3
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

10 Mar 2026

Yara

room was clean, however staff failed to inform us the A/C was not working so we walked into a hot room with a floor fan as ventilation

Partner

8/10

Excellent

07 Mar 2026

Wen Zhi

Good place to stay

8/10

Excellent

02 Mar 2026

Edgar

Great spot!! The location of it was perfect for the weekend, the building is beautifully designed and the staff was great. The valet service was well coordinated so we never had to wait.

Partner

6/10

Pleasant

02 Mar 2026

Gustavo

the hotel was clean, however the curtains were falling off the railing. i reported it 2 the front desk and was not taken care. also they charged me for valet that i did not use.

Family

2/10

Poor

01 Mar 2026

Luis

Room didn’t have working a/c. Staff would not give us a different room. Would only offer a discount or refund.

Family_with_children

8/10

Excellent

23 Feb 2026

James

Friendly staff and interesting rooms, the fitness room was nice

Business

10/10

Exceptional

23 Feb 2026

Leslie

The amenities were great!

4/10

Poor

22 Feb 2026

Shelley

The refrigerator in our room broke on the first day and spoiled a lot of the food we had bought for our way of eating. We went and got food after eating in the dining room after check in. That night when we checked in, it wasn't very good and there was only one bartender. There had been over 30 people seated for dinner with no server.

They did not fix the refrigerator. They said they had fixed it while we were gone. But it was still broken, and I told them, and it didn't get repaired. I tried to talk to the food and beverage manager about some items and he said the cook had quit and they wouldn't be having dinner that evening. There was no restocking of the sundries. The bins were empty with just a few items and chips for 3 days. Although people could see them that work there, no one went to the store to restock things. There was no water available for purchase. The smart water stand was empty. It looked pretty, but it felt unattended.I didn't see any general manager 4 four days...
There is no coffee creamer in room. The shower situation as a wet bathroom was not ideal. The whole bathroom would get wet when we would take a shower and there weren't many towels to clean it up. I prefer a tub.
Ty

Family_with_children

4/10

Poor

22 Feb 2026

Abigail

The AC was not working. The property itself was beautiful, but the room came with weird stains on comforter, a broken shower nozzle, and a broken chain for the shades. And the AC was not working!

Partner

4/10

Poor

18 Feb 2026

Shanti

Our fridge did not work, complained nothing done, just offered to keep our stuff cold if we brought our refrigerated down to the front desk, air conditioners stop working our second day, the housekeeper refolded a dirty towel and made it look like we had a fresh clean towel and didn’t give us two towels—- had to call for more towels. The front desk person was the only person on nights so, if you needed the front desk no one to answer phone because they were out delivering stuff. The bar staff was very nice!

10/10

Exceptional

17 Feb 2026

Gary

Cool vibe and staff.

10/10

Exceptional

16 Feb 2026

Violeta

Staff was great and helpful! Very accommodating, would stay here again.

Leisure Pet

10/10

Exceptional

14 Feb 2026

Mohammad

Fantastic hotel with very friendly staff. It’s in a perfect spot to stay at. Would recommend to anyone!!

Leisure Partner

10/10

Exceptional

11 Feb 2026

Lucas

Staff was very friendly and accommodating
Rooms are clean and fresh
Fun games in the courtyard

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

Michael A

Staff was great. Room was clean and quiet

Leisure Partner

6/10

Pleasant

24 Jan 2026

Steven

one of the 2 elevators is broken. Valet parking very expensive for a side street hotel. Restaurant is terribly expensive for 2 eggs a diced potato and one sausage cut in half. Staff is kind and friendly, rooms are nicely decorated. fitness center needs newer equipment.

Leisure Self

6/10

Pleasant

14 Jan 2026

Room decor is very nice and modernized. But there was some noise from the ventilation. I asked front desk, they told me their manager will stop by but he never showed up.

Also there was no breakfast provided or order-to-cook during our stay, we were told the staff was off because of the holiday, which doesn't make sense.

Leisure Family

8/10

Excellent

12 Jan 2026

Elisa

The staff were great throughout our stay. Room cleanliness wasn’t perfect but still good. Shower faucet was loose and would fall off if you tried to turn it without paying attention. Street parking worked great for us, we were able to park right out front every day. Would definitely stay again.

Leisure Partner

8/10

Excellent

10 Jan 2026

Too

So cutesy, veryyy nice patio area, super nice staff.

Leisure Self

6/10

Pleasant

10 Jan 2026

Esperanza

Food menu was small,

2/10

Poor

09 Jan 2026

Michael

Did not get my deposit back it’s been a month already had to file a claim with my bank!!!!!

10/10

Exceptional

09 Jan 2026

MARIA

The Staff was wonderful from the time we walked in at check-in to when we checked out. 3 night stay from Dec 28th - Dec 31st. From Angelica, Manny, Kevin and Mitch the bartender. Great Customer service and we love the area the Hotel is located. Thanks again from my Brother, my son and myself for a family fun getaway to end the year ❤️

Friends_and_family Family

8/10

Excellent

08 Jan 2026

David

Room was super clean, staff were very nice, and I liked that the hotel is conveniently located right by a bus stop.

10/10

Exceptional

07 Jan 2026

Vanessa

Super nice

10/10

Exceptional

04 Jan 2026

Yining

The room was very clean. The staff who helped me were both kind and professional. The interior was also new and clean.

Leisure Pet

8/10

Excellent

04 Jan 2026

Gullremo

N/A

10/10

Exceptional

04 Jan 2026

Kuldeep

Clean room

6/10

Pleasant

04 Jan 2026

Bryan

I didnt know we got breakfast

10/10

Exceptional

03 Jan 2026

Bryant

Staff was friendly and very clean and comfortable room.

4/10

Poor

30 Dec 2025

LaDawn

There was trash in the room upon check-in, unfortunately the bathroom had a very strong odor of urine, especially in the shower. The thing that sent us home a day early is upon returning to the room mid day we noticed it was almost 85 degrees in the room, attempted to turn on the AC, fan, everything we could attempt to do to make it turn on with no such luck. We went down to the front desk and they said they’d get right to work on it. By now 4 hrs had passed, no updates or attempts to come fix it. Lack of communication and little to no effort was ridiculous and disappointing, as well as the $300 incidental fees they charge upon check in with no mention of how high that fee will be. Will unfortunately not be returning there. We booked 4 days but a night driving home early was better than attempting to sleep in a room that was by then almost 90 degrees with no concern from staff. know

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Robert

Good value in a modern hotel.

Partner

8/10

Excellent

27 Dec 2025

Shawna

The hotel seems clean and the overall aesthetics are nice. The room was OK. The glass shower door had water spots from top to bottom making me question if it had been cleaned and the shower fixtures are peeling. The fixtures at the sink were so loose it felt like they could come off at anytime.

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Jennifer

Courteous staff, clean comfortable room with nice decor - the Mexican-style tiles are pretty. The $37/day valet parking fee is a little annoying but we were forewarned; and the valet was very prompt in retrieving the car when we needed it. Our only real complaint is the bathroom design! Almost the entire wall facing the bedroom is translucent glass. The early bird in our party got up and the room was flooded with light when he used the shower. Why anyone thought this was a good design is a mystery to me. A friend who stayed in a smaller room said her bathroom had a shade that could be pulled over the glass. We were in a Queen \"deluxe\" that for some reason did not have this option.

6/10

Pleasant

24 Dec 2025

J L

Beautifully decorated hotel at a great location. However for the first three nights a terrible odour came out of the bathroom, getting unbearably strong in the middle of the night. It woke us up each night, it was that bad. Like sewage. Most likely a plumbing issue. Thankfully they

10/10

Exceptional

22 Dec 2025

Lydia

Staff courteous, very beautiful entry, room was perfect.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Ha-Trang

I love the room and bathroom design. It's beautiful, modern but cozy. The staff is very helpful and dedicated. Definitely will come back!

Friends_and_family Family

2/10

Poor

17 Dec 2025

Abdul Muhsin

mold in the room

6/10

Pleasant

17 Dec 2025

Gideon

We stayed 2 nights.
The place was nicely designed and the room was very nice and clean.
The stuff was pretty good except of the evening receptionist. She was very welcoming and helpful.
Our refundable deal included a breakfast ,it was one of the reasons we ordered this hotel, however upon arrival they told us that the kitchen will be closed for breakfast from that day. They didn't update us before though.
We got refund for the breakfast.

It will be nice if upon check-in, they will tall people that the room will not be taking care of every day unless they will ask for it.they can also write it somewhere in the room.

.

4/10

Poor

16 Dec 2025

Janine

• We had planned to eat at the hotel restaurant Friday night after driving in late from LA but the kitchen was completely CLOSED the entire weekend of our stay. We had to scrounge around the area but by the time we got in an Uber only place still serving was a loud, low end bar pub. Not what we had envisioned our 1st night for a nice dinner on the hotel patio as shown in the online hotel photos
• Should have escalated any kitchen repairs to open in 1 day not be down for 3
• Body wash completely empty in shower, Kleenex box in room was empty
• Bathroom barn style doors broken so don't close correctly. Very awkward when we were showering as no privacy could see right in
• Limped to the entire opposite end of the hotel floor from my room for ice with a twisted / bad knee. Only to find the ice machine was also broken. Had to limp back with an empty bucket. It was down the entire weekend. Ice is really a bare minimum expectation.
• Barking dog for hours on Saturday early evening right next door. Understand if dog friendly hotel but a barking dog for hours on end disturburbing multiple rooms is unacceptable. Should have contacted owners directly by cell phone to return to hotel and handle dog
• Check out morning waited 45 minutes for a \"valet\" to finally come with a luggage cart to help me. Front desk told me several time \"we don't have a bellman\". Well, for $600 for the weekend, having a bellman is just simply an assumed amenity.•

8/10

Excellent

14 Dec 2025

Kristin

Hotel was super cute

10/10

Exceptional

14 Dec 2025

Wesley

Staff, room cleanliness, location all excellent! I definitely hope to be back soon!

Business Self

2/10

Poor

11 Dec 2025

Alexis

There was mold in the restroom ceiling

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Jude

Great staff, was able to get checked in about an hour early…. Very nice property, lots of seating areas , outdoor patios …. Great Stay

Business

10/10

Exceptional

07 Dec 2025

Liza

Clean room with big shower. Great staff. On street parking a bit busy but still able to find a spot a block away. Nice walk to harbor and coffee, food etc.

Leisure Pet

10/10

Exceptional

01 Dec 2025

Rosemary

Convenient location, beautiful and modern decor, friendly staff, delicious food and drinks.. it was truly an amazing birthday trip. There was a slight hiccup with the air conditioning, but it was fixed within 24 hours AND they were super generous enough to provide a discount on our entire stay. (this was not asked for, but was given upon check out) Thank you guys!! We’ll be back!

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Brandie

Staff was amazing, room was clean, valet was quick and polite! Will book again!

Business Family

10/10

Exceptional

26 Nov 2025

Krista

An enjoyable stay the beds could of been a little better

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Tanya

Clean, staff very helpful. Would stay again

Leisure Partner

6/10

Pleasant

20 Nov 2025

Kenneth

no breakfast

Business

6/10

Pleasant

10 Nov 2025

Jabarri

Some of the bathroom and room items were a little beat up and old. Bed was fine

Leisure

10/10

Exceptional

09 Nov 2025

Arno

Everything was good

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Nancy

10/10

Exceptional

02 Nov 2025

Sofie

Staff were all so kind and helpful!

Partner

10/10

Exceptional

22 Oct 2025

carol

Great room and had a nice court yard

Business

4/10

Poor

17 Oct 2025

Rick

8/10

Excellent

16 Oct 2025

Tasha

The hotel itself was super cute and clean. The staff was very kind! I had a coworker leave a tablet in her room and they tracked it down and held it at the front desk. The only issue I had was parking. It is valet only but there is only a very small area to pull up to for the valet. There was a small chance you were finding street parking but it seems like parking is just a San Diego issue in general. The valet was always super quick and responsive when you needed your car. Overall, I was happy I stayed here and I would stay again for business if I didn’t need a pool or beach access.

Business

6/10

Pleasant

13 Oct 2025

Shawna

The staff at check in and check out were mediocre at best. There was not a warm welcome and I felt a little like I was bothering her when trying to make small talk. Upon check out I let the agent know the shower door made a loud popping noise when closing the door and that it does not close all the way. I also let her know the room smelled like sewer or egg smell. She made note of it but there was no sorry or sense of caring. I guess I would say there was absolutely NO hospitality.

Partner

6/10

Pleasant

12 Oct 2025

Steve

The air conditioning would not turn off in our room. Gave us blankets to compensate for cold. Be nice if we had some sort of discount on future stays. Have stayed there several times over the last 2 years

Family

6/10

Pleasant

11 Oct 2025

Teresa

We didn’t get the room with balcony that we booked. We were told that the following night we were to be moved to the one with a balcony.

The room that we stayed in the first night, the air conditioning was broken. It was really stuffy in the room. The following day we were moved to another room, but it wasn’t the one with the balcony. It was better than the first one since at least we had a working a/c.

It was very disappointing. I was really looking forward to this stay. They offered to waive the valet, which was accepted.

The staff in the front office were very nice. The valet attendant was also very nice and pleasant. I guess the problem is in management.

It’s a shame because the hotel has a lot of potential. The rooms were a bit small although nice and modern.

We stayed in another Tapestry Collection in Tucscon, Az right before this stay. It is called The Eddy. That one was outstanding! It’s so much better than The Monsaraz.

I don’t think we’ll be staying here again in the future. There are so many other options available.

Partner

4/10

Poor

11 Oct 2025

JeniferandEric

The room defintely was not clean and everything on the bedding had down in it. The hotel was extremely understaffed and therefore the bartender who was also a waitress in restaurant was also the valet Parker so expect to wait a very long time for food and your car.

10/10

Exceptional

06 Oct 2025

Bobbi Jo

Staff was extremely helpful

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Susan

It was had some games in court yard

Leisure Family

10/10

Exceptional

04 Oct 2025

Paige

We loved the hotel for its great staff, perfect location in a wonderful shopping and dining district. Close to everything.

10/10

Exceptional

01 Oct 2025

vanna

Pet frendly

Friends_and_family Family

2/10

Poor

29 Sep 2025

Heather

Allowed someone not on reservation to check in.

10/10

Exceptional

21 Sep 2025

Judy

Great hotel

Leisure Partner

4/10

Poor

19 Sep 2025

Johnny

Great staff but the room was wet our whole stay. The humidity was high and wouldn’t get better. Woke up with wet sheets, carpet and anything left out was wet. No windows opened and we tried using the heater. Which also didn’t work that well.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Albert

Unique hotel in a great location. Staff were excellent. Very happy with my stay.

Leisure

2/10

Poor

02 Sep 2025

Kassandra

The only reason this place is getting a star at all is because of Arianna/Adrianna at the front desk. she’s the only competent person here.

Sandra, on the other hand, was flat-out rude and completely useless. Our sheets were filthy when we arrived, and she couldn’t even manage to order clean ones. When I asked for an extra towel, she brushed me off with a “well, I placed the order” and left me waiting for hours. I finally had to get the valet boy to grab one because Sandra clearly has no business working in guest services.

Check the photos of the bed. We packed up and left a whole day early to stay at the Bay Club instead. Do yourself a favor and avoid this Hilton at all costs. Run, and run fast.

Do you want me to push it even harsh

Leisure Family

8/10

Excellent

01 Sep 2025

Karen

They do not have self parking they only have valet and they charge $37 a day also for pets they charge $75 for each pet.

Leisure

8/10

Excellent

31 Aug 2025

sharon

The hotel was very nice for a 1 night stay but parking is difficult and $37 a night for parking, yikes!😬

Leisure Friends

10/10

Exceptional

25 Aug 2025

Christian

Sandra at the front desk was exceptionally helpful and delightful.

6/10

Pleasant

25 Aug 2025

McKenna

We booked a queen room and

10/10

Exceptional

17 Aug 2025

tim

Absolutely awesome place to stay room was clean staff was wonderful only thing was I felt 37$ a day for parking was a bit steep other than that it's a very nice place to stay

8/10

Excellent

13 Aug 2025

Jessica

Staff so friendly!

Business Self

10/10

Exceptional

12 Aug 2025

Alfonso

Great place

8/10

Excellent

08 Aug 2025

JESUS

To expensive..

Good location,centerlize.Over prized for amenities. No real view, no pool or spa. Everything within walking distances.

Friends_and_family Family

6/10

Pleasant

07 Aug 2025

Emma

The AC didn’t work. Besides that, the room was very nice and the area was safe.

10/10

Exceptional

06 Aug 2025

Michael

Great place to stay

10/10

Exceptional

02 Aug 2025

Verified traveler

Perfect

Great location amazing staff.

Friends_and_family Friends

10/10

Exceptional

30 Jul 2025

SHAUNA

The hotel was beautiful and not far from the beach. The staff was lovely and restaurants could easily deliver. I would defintely stay again.

10/10

Exceptional

29 Jul 2025

Faustino

Clean rooms, amazing staff. Bar staff was amazing, valet service was fantastic.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

ovsanna

Price and room size and location was great.

Leisure Family

10/10

Exceptional

25 Jul 2025

Luningning

First time staying here and it was wonderful! Front desk staff are great and hospitable! We had a floor level room with direct access to the patio with cozy bungalow seating. Very close to downtown and Little Italy, where you can find many eateries, just an uber away! Definitely coming back for a staycation!

Leisure Friends

2/10

Poor

25 Jul 2025

Aura

DO NOT BOOK HERE

THE WORST EXPERIENCE
MY AC WENT OUT
MANAGER GAME ME A FAN TO SLEEP WITH
THEY MOVED ME TO A ROOM WHERE THE TOILET WAS NOT WORKING

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Mauritza

Very clean and accommodating. We got to the hotel 4 hrs before check in and they had a room ready, it was super clean and spacious, with modern chic decor.

Leisure Partner

10/10

Exceptional

22 Jul 2025

Alexis

The staff was extremely nice and helpful. The room was quiet and in very good condition. Would be nice if there were more parking options available but overall it was a great stay.

8/10

Excellent

19 Jul 2025

Dan

Great location

10/10

Exceptional

19 Jul 2025

Chloe

Good walking distance to a lot of restaurants. Rooms were clean and comfortable!

Leisure Partner

10/10

Exceptional

17 Jul 2025

Chasity Ranae

Very beautiful

Family_with_children

8/10

Excellent

15 Jul 2025

James

Great location and staff was very kind and rooms are clean.

Leisure Family

4/10

Poor

13 Jul 2025

Debbie

When we arrived our room had a heavy chemical smell. We let them know but nothing happened for the first 2 nights. After waking up with headaches 2 mornings in a row, we asked again about the smell and finally spoke to a manager and got room switched. That room the air was not working . We told them about that and they said half the building’s air was out (returned sometime in the middle of the night).

4/10

Poor

09 Jul 2025

Verified traveler

Very poor experience

Was locked out of my room for about six hours until almost 11 PM. The door mechanism failed and reprogramming. It did not work. Staff finally used a long rod under the door to unlock it. Seems a bit silly that I was not able to use my room for nearly 6 hours while they tried to figure out what to do. No offer of another room to use or offset in cost. Not what I think of when I think Hilton.

Business

4/10

Poor

06 Jul 2025

lexy

Service was ok. For the price, the room was nothing like the photos. In the photo, the balcony was in the courtyard and ours was in front of a garage, view left a lot to be desired. There were cracks in the ceiling, and the smart TV was not a smart TV and had just basic cable. For the price, wouldn’t go back.

Leisure Friends

10/10

Exceptional

05 Jul 2025

Devin

Wonderful property

Great!

Friends_and_family Family

2/10

Poor

26 Jun 2025

Adel

We checked in on Sunday June 22,2025. Sandra, the hotel manger was kind enough to let us switch rooms to 246 which had a nice view. But she told us it would be ready in 30 minutes. we actually waited 90 minutes which was after 5pm. When we got to the room, the AC would not come on. I called her to see if there was a trick to getting th AC to work and she informed me that maintenance was resetting the AC and to just open the balcony door. That cooled off the room a bit but than we had to deal with all the flying bugs in the room. The next day, no AC. I mentioned the issue again to Sandra as we got our car from the valet that was costing $37 a day. Next day Tuesday again still no AC and nothing from Sandra, I again mentioned it to another employee working the front in desk. She said she would check into it but we heard nothing from anyone at the hotel. By Wednesday we realized that no one really cared and we just have to live with an open balcony door and flying bugs to keep the room somewhat tolerable. The carpet had stains. The room was not very clean. The pool area is small and full bird droppings. The pool furniture was old and something you would expect at a motel 6. The in room products were Nest brand but we noticed that the cleaning carts head cheap products that they refilled the Nest with. When we checked out, a different employee was working and was sympathetic to what we experienced. She was gracious enough to waive the valet fees. I would never stay there again.

Leisure Family

10/10

Exceptional

26 Jun 2025

Michelle

great location great margaritas and super nice

Leisure

8/10

Excellent

26 Jun 2025

Desiree

The Monsaraz was really chic. I loved the patio area! The balcony was nice too. The air conditioning was out while we stayed. They gave us a fan which we used while sleeping. Wish we could have gotten a lower rate because of that. The valet service was excellent and really quick! The beds were comfy. The shower was really relaxing and big. Anyway, lots of good things, just didn't have ac. Happy in the end.

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Lacey

AMAZING STAFF and property!!!

6/10

Pleasant

09 Jun 2025

Lexi

Pretty little hotel. Couple things I didn’t enjoy was the shower. The shower head was rusted and the water smelled horrible the entire stay including the sink

Leisure Partner