Heritage Inn San Diego Near Sea World

United States , San Diego - CA
SAN DIEGO, 3333 Channel Way
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100 reviews shown

6/10

Pleasant

01 Apr 2026

Curtis

Clean room, decent parking, and close to the beach

10/10

Exceptional

31 Mar 2026

Roger

Clean room

8/10

Excellent

31 Mar 2026

Jill

Nice clean room, friendly helpful staff. Nice pool & hot tub. Area around pool / hot tub could use a good cleaning (old cigarette butts, etc. Could use a good power washing). Good value though for the cost.

Self

2/10

Poor

31 Mar 2026

Sonia

Parking was good.It's kind of full rooms.Bathroom was clean carpenter needs to be cleaned. The beds they
Need to be change bids are awful. I will never stay there

Friends_and_family Family

4/10

Poor

31 Mar 2026

Preston

Not nice, don’t stay

Friends_and_family Family

4/10

Poor

29 Mar 2026

Perla

They had bugs

Friends_and_family Family

2/10

Poor

29 Mar 2026

Jeffrey

The carpet was actually sticky. There was prostitution going on next to my room. The walls were the thinnest I’ve ever been in. I didn’t feel safe at this place. Do not book here. You’ve been warned

Self

2/10

Poor

25 Mar 2026

Zoe

You get what you pay for I guess. Not a great location for walking. Great staff. Not clean. Had to find another place because we found a bed bug.

Partner

10/10

Exceptional

25 Mar 2026

Roger

Nice room

10/10

Exceptional

25 Mar 2026

Laurel

Very nice stay and staff was very pleasant and easy to deal with

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Denise

The website says pets are ok for a fee but on arrival we were told no pets. They did let us stay because of the website stating pets are ok.
The rooms are very run down and in need of a serious refurbish. Very stinky carpet. Its basically a bare bone hotel that needs updating.

4/10

Poor

24 Mar 2026

monica

There were little roaches and babies on our 2nd day we saw them and had to empty our bags and shake everything. Carpet was old like 89’s but looks like they were slowly doing renovations. It was cheap though but so were many of the guests.

Partner

10/10

Exceptional

24 Mar 2026

Celina

Clean , very convenient to near by stores n places to eat , highly recommend

Partner

4/10

Poor

23 Mar 2026

Gerardo

Dirty carpet, staff was great but hotel needs alot of work.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Pedro

Great and easy way to check in and out!

Partner

2/10

Poor

23 Mar 2026

Melissa

The receptionist was a rude. Gave me a room with dirty bed, no shower curtin, no towels, no trash bin. Was the most disgusting place. Don't ever go there

Self

10/10

Exceptional

21 Mar 2026

robert

Very nice property. Employees were very kind

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Robyn

Super close to Seaworld and Beaches including Belmont Beach. It's not the newest on the outside so at first I was concerned but the inside was fantastic and staff was great and everything inside was very clean and nice. Didn’t even go look at pool so can't say anything either way there. Free paking and so close to the things we were going made this property perfect for us.

Family_with_children

2/10

Poor

19 Mar 2026

Alisha

There are places nearby but be careful of bed bugs & roach families.

4/10

Poor

17 Mar 2026

Stacey

Looks to be deep in the middle of a much needed remodel and our room was pretty rough.

CONS: Oily stained carpet (the kind that makes you keep socks on at all times!), dresser had been removed, all lamps had been removed, frighteningly old air unit, no hairdryer, requested $100 cash deposit

PROS: price, good shower pressure, REALLY nice maintenance guy who secured us a lamp and a hairdryer on day 2. The general area is fairly industrial but walkable to grocery store, CVS, coffee shops, and casual restaurants

4/10

Poor

17 Mar 2026

Lidia

If you want to get a good night sleep, it won't be here. Walls are super thin with guest smoking and noises eveywhere. Rug looked dirty and dark stained like it was molded from water.

Partner

8/10

Excellent

16 Mar 2026

Cherrie

The room was clean and had daily maid service. The front desk staff was always friendly and helpful. The location was near grocery stores and restaurants, and the neighborhood seemed safe at night. My only complaint would be the terribly loud heater which I had to use at night.

10/10

Exceptional

16 Mar 2026

Danny

Conveniently located, easy parking. Nice staff, reasonable rates.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Lucy

Lots of conveniences nearby - Dennys, CVS, etc

Self

2/10

Poor

15 Mar 2026

lila

It was misleading and awful. The room was so dank and oppressive and awful. Not like the pics or description at all. There were no lamps by bed. The one overhead light could only be accessed by getting up. The carpet was disgustingly with stains and there was a Chemical smell that was overpowering. As though masking mold. I had to leave asap. Fortunately the front desk staff said the would refund us considering it was a health issue. And for the price this was then worst hotel room.

Partner

6/10

Pleasant

15 Mar 2026

chakkaphan

Better than its use to be

Family_with_children

6/10

Pleasant

13 Mar 2026

Richard

This motel was very conviently located to Ocean Beach and to the airport. Free parking was a good amenity. The room was very clean. but...
There were only two very small pillows on the bed. There was no extra blanket. The refrigerator was very loud when cycling on and off. There was one small chair to sit on, but no table. There was no coffee maker as promised. The bed was full - honestly i don't remember but I think it was listed as a queen. There was a TV with a few channels, but overall the amenities were very poor. I don't think I would stay there again, though it was admittedly inexpensive. In this case, I guess you get what you paid for.

6/10

Pleasant

12 Mar 2026

Brian

Staff was mid. No energy. Which is what I would expect from the area. Jus staying here because it’s a few blocks away from the perchanga area

Partner

2/10

Poor

11 Mar 2026

Eric

Discussing cold water and roaches in room

Partner

2/10

Poor

06 Mar 2026

Ross

Roaches

10/10

Exceptional

05 Mar 2026

Jorge

Great!

8/10

Excellent

05 Mar 2026

Roger

Nice bed

Self

10/10

Exceptional

04 Mar 2026

Aldo

Comfortable beds

Self

6/10

Pleasant

02 Mar 2026

Travis

It was just fine clean and very affordable. Nice not to pay for parking.

8/10

Excellent

02 Mar 2026

John

Good clean and newly renovated rooms, the one thing I don’t like is the access to the rooms are all from outside walkways and it’s a 4 story building with only one elevator that’s really old and a little scary. Other than that my stay was ok and it’s close to the airport and sea world

Self

2/10

Poor

01 Mar 2026

Gerardo

I am giving this stay a 1 star because there was roaches in the bathroom and on top of the dressers. Another minor inconvenience was how the water from the shower head was luke warm and would never get hot.

Partner

6/10

Pleasant

01 Mar 2026

Jose

Staff was great. I really appreciated the fridge.

8/10

Excellent

28 Feb 2026

Roger

No room had bugs in bathroom

2/10

Poor

28 Feb 2026

Kotie

The room consisted of a bed, a small fridge,and small table. One outlet didnt work. The hot water was hit or miss depending on what time you wanted to shower. When mentioned to staff i was told they have 1 water heater per building. Checked the bed over at the beginning of the stay and saw what could have resembled bed bug past... there was a mattress cover so thought it would be fine. Each night experienced a bite here and there but figured maybe it was mosquitos.
After packing to depart a bed bug was found crawling on a brown bag we had in the room. When mentioned to staff at checkout they didnt seem surprised and gave a business card to contact manager. I sent 2 emails and text messages to the information on the card and have not received followup.
Would not recommend

Partner

10/10

Exceptional

27 Feb 2026

Kaitlyn

Staff was nice and the room was clean.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

Bryan

Rooms are clean, they must have just painted the room, cause there was no shelf in the bathroom or hangers in the room at all.

6/10

Pleasant

27 Feb 2026

Marlene

They was only one chair for four person room and no where to put your luggage at besides on the bed no paper or Bible in the room. Could have noticed where the vending machine are and ice machine no signs on where the pool was at

Business

6/10

Pleasant

26 Feb 2026

Jennifer

The carpets in the rooms are really dirty and gross and need to be replaced immediately

Self

8/10

Excellent

25 Feb 2026

Roger

Room nice Bugs in the bathroom not so nice

Self

6/10

Pleasant

24 Feb 2026

GARY

The heater /ac was either to hot or cold the thermostat was not working properly

At the continental breakfast at 8:00 am they were out of eggs, bacon, potatoes
Asked the worker if they were going to put out anymore she said she was cooking but after 20 minutes still no food
We had to go get food elsewhere
This was very disappointing

Family

8/10

Excellent

23 Feb 2026

Rameshu

It’s good

8/10

Excellent

23 Feb 2026

Roger

Yes

Self

4/10

Poor

23 Feb 2026

Ricardo

ROACHES, sticky carpet and thin walls.

Stayed in and \"updated/remodeled\" room. Upon first impression it seemed okay for the price (somewhat more affordable than other options). Left our bags and went out for the day. Returned late night to then realize that the carpet was not just dirty, but sticky. Decided it was late and too tired to let it bother us too much.

The next night we brought pizza to eat. Left the box on top of the microwave with a few slices. Just over 2 hours had gone by (while we watched TV), I got up to heat up another slice, but when I opened the box dozens of roaches scattered.

Went to the front desk to let them know of our experience and was told that unfortunately they dindt have other rooms available and

2/10

Poor

23 Feb 2026

Danger

Baby roach was in the bathroom. It tried crawling into the room before I killed it.

Partner

2/10

Poor

23 Feb 2026

Maria

The bed was so uncomfortable, definitely not going back

2/10

Poor

22 Feb 2026

Monika

It was dirty. We found dirty socks from previous guest and fleas or bedbugs as I was bitten all over. I can attach pictures if I may.

Partner

6/10

Pleasant

22 Feb 2026

guadalupe

No what I expected the building looks old it likes the pictures

10/10

Exceptional

21 Feb 2026

Yasmin

Nice staff and the room was clean.

10/10

Exceptional

20 Feb 2026

Debbie

The room was clean, spacious & had everything we needed

Friends_and_family Friends

8/10

Excellent

19 Feb 2026

Mario

The only thing is the beds should be changed

8/10

Excellent

19 Feb 2026

Bree

The room was very clean, which was much appreciated!

2/10

Poor

19 Feb 2026

Janice

Cockroachs everywhere.

4/10

Poor

19 Feb 2026

Lee

They didn't extend stay cause I wouldn't let folks loudtslk outside my door and a few other odds and ends

6/10

Pleasant

17 Feb 2026

Christina

Room was not in good condition, service spots of paint everywhere, looked more like a storage room than anything. No hot water our whole stay, no hair dryer, no little table in room. Spend the extra money and go elsewhere.

Partner

8/10

Excellent

17 Feb 2026

Rick

Upon arriving at the Hotel I was greeted by a very nice friendly desk manager and a very nice pretty young lady that promptly got my room card and my necessary signature done. They explained where I could park my oversized truck and trailer which was close to my room.
The room was clean modern and all the amenities were at hand !

Self

10/10

Exceptional

15 Feb 2026

Anton

Renovated rooms. Hard to find better for such money

Leisure Family

2/10

Poor

15 Feb 2026

Dijon

I had an extremely disappointing and unsettling experience at Heritage Inn San Diego. Upon entering our room on February 14, we immediately noticed a beetle on the bed. After taking a closer look, we discovered multiple bugs throughout the room — on the bed, TV stand, inside the drawers, around the coffee machine (which still contained old coffee), and in the corners of the room.

The room was clearly unsanitary and poorly maintained. The presence of insects in so many areas made it feel unsafe and unclean. We did not feel comfortable staying even for 2 minutes. We immediately returned the keys to the front desk and had to find alternative accommodations on Valentine’s Day, which was both stressful and upsetting.

Cleanliness is the bare minimum expectation when booking a hotel, and unfortunately this property failed significantly in that regard. I cannot recommend staying here based on our experience.

THUMBS DOWN !

8/10

Excellent

15 Feb 2026

Marian

Clean, quick and easy.

Partner

8/10

Excellent

12 Feb 2026

Eun Ae

Very kind.

2/10

Poor

12 Feb 2026

Carlos

got refunded

2/10

Poor

12 Feb 2026

Makee

power went out the whole night, i tried to get refunded because they’re supposed to have a back up generator, but i didn’t get refunded and they blamed it on SDGE

Business Self

8/10

Excellent

11 Feb 2026

Bailee

We had a good stay. Easy check in/out, clean room, comfortable bed, shower / water pressure was good, convenient location to many places, and felt safe in the neighborhood. Would stay again.

Leisure Partner

8/10

Excellent

09 Feb 2026

Niamh

Clean room and comfy bed

Leisure Self

2/10

Poor

09 Feb 2026

Teresita

My mom and son were the ones to go, not only were they greeted with rude staff members at the front, their room was really uncomfortable, they had stiff pillows and did not feel clean after their stay, my son even said he was worried of bugs, mind you he did get bitten after the first night of being there.

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

calvin

We had a great stay at heritage inn, room was clean and tidy and location was great for our stay.

Leisure Family

6/10

Pleasant

08 Feb 2026

Matthew

Very nice remodeled room for price. Competent, friendly and accommodating staff. However it seems like a portion of the rooms are rented to low income or medicaid recipients experiencing mental issues. I experienced no problems from anyone and I'd stay here again

Self

4/10

Poor

06 Feb 2026

Jason

You get what you pay for. Room wasn't fully paineted, looked like they primed and stopped. Bed was low quality, headboard screwed to the wall, low quality bare bones furniture, no decor in the room, loud running fridge.

Business Self

2/10

Poor

06 Feb 2026

Russel

I had a very disappointing stay at this hotel. The room door would not close properly, which immediately made me feel unsafe. On top of that, the power was out for the entire night, making the room unusable.

Despite these serious issues, I was not reimbursed or offered any reasonable solution. The parking area also felt sketchy, and I did not feel safe at any point during my stay.

I would not recommend this hotel, especially for anyone concerned about safety or basic accommodations.

Leisure Self

4/10

Poor

05 Feb 2026

Ericka

Conveniente locacion, Personal es amable, cuartos amplios.
Rente dos habitaciones distintas: la primera habitación doble al final del ultimo edificio; estuvieron saliendo cucarachas de atras de la pared flotante de la television..
La segunda habitación frente a la alberca; un extraño trato de abrio la puerta en la madrugada..pero no logro entrar por pusimos la aldaba extra de la puerta.

Leisure Family

10/10

Exceptional

04 Feb 2026

sandra

Clean, comfortable, friendly staff

Self

4/10

Poor

03 Feb 2026

Francisco

Upon arrival I checked in the front desk attendant was pleasant and speedy to check me in. Once I got into my room unpacked and freshen up I noticed there was some blood the the corner of the wall near where the clothes rack was. I went down to the attendant who offered to move me to a “better” room which surprised me as I requested a deluxe room to begin with. There was nothing delux about this room. The door lock was hard to turn and lock. Not a place I will plan on staying in the future .

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Jose

Nice place

Business Family

10/10

Exceptional

01 Feb 2026

Amber

Clean room, staff was great during check in and checking out.

4/10

Poor

30 Jan 2026

Gerardo

Everything outdated so it didn’t look or feel clean. It was in a rough part of town and there was someone in one of the rooms that wouldn’t sleep & played loud music all night. Staff was really nice though. That was about the only positive other than the price.

10/10

Exceptional

30 Jan 2026

Nicholas

The room was spotless and as usual, the housekeeping was excellent. A great place to stay!!

Self

8/10

Excellent

30 Jan 2026

Marisa

Kind Staff.

2/10

Poor

30 Jan 2026

Jamar

Got cancelled the day before… I guess you can’t be

6/10

Pleasant

28 Jan 2026

Judd

The room was old and worn out. The front desk man was very friendly and did a good job.
There was someone playing music with a rocking base, and I could not find the source of the sound outside but it reverberated though the walls.
Overall it was inexpensive and sometimes that is what you are looking for.

Leisure Family

4/10

Poor

26 Jan 2026

Stephanie

Power went out at 10pm on my last night there, according to SDGE, the outage was planned and scheduled. Hotels.com attempted to reach out to property and they never answered. Due to unsafe conditions I had check out early and stay at another hotel. Neither the property, nor hotels.com compensated for the inconvenience.

Self

10/10

Exceptional

26 Jan 2026

Hortencia

It was clean an pretty close from airport

Leisure Self

8/10

Excellent

26 Jan 2026

Krystle

It was fine. The room was very small. No table. One wheely chair.

Leisure Partner

2/10

Poor

25 Jan 2026

Ruben

Terrible experience checked out following morning. Dirty, smelly rooms and roaches. Needs major changes.

Leisure Partner

8/10

Excellent

25 Jan 2026

maria e

Muy bien 👍

10/10

Exceptional

25 Jan 2026

David

Good price. Close to airport

4/10

Poor

25 Jan 2026

Anastazia

Ac kept cutting off, cockroaches in the bathroom

10/10

Exceptional

23 Jan 2026

Nicholas

The room was spotless and maid service was excellent. The front desk was awesome!! Nice pool and hot tub. A great place to stay for a great price!!

Self

2/10

Poor

21 Jan 2026

Robert

We had a cold night especially because the heater in the room wasn't working and the coffee pot wasn't either. I emailed the manager and he didnt even have the curtsy to respond to my message. I thought that was a lack perfectionism and of a good hotel host

10/10

Exceptional

20 Jan 2026

Roger

Great room and services

10/10

Exceptional

20 Jan 2026

ASIM

Clean room, Friendly staff and easy parking. Great value for the price paid.

Business

10/10

Exceptional

19 Jan 2026

Nicholas

Very nice, very clean room. Housekeeping is great! The staff are awesome. A hidden gem!!

Self

8/10

Excellent

18 Jan 2026

Xinrou

elevator available. many parking spot. mind that they do charge for early check-in tho. the alarm in my room went off at 1-ish am twice for no reason. i had to unplug it from electricity to stop it

8/10

Excellent

17 Jan 2026

Darius

Clean, safe, kinda walkable, but really good for the prices

Leisure Family

8/10

Excellent

13 Jan 2026

David

Was a clean hotel

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Leticia

Needs to clean rugs

Leisure Family

2/10

Poor

11 Jan 2026

Heather

The price was good, so I took a shot. After it got dark there were bugs crawling on the wall and on the floor. This place was dirty. The bed was uncomfortable. The pool and hot tub were closed. I tried to talk to the manager but they didn't care. I would never stay here again.

Friends_and_family Family