DoubleTree by Hilton San Diego Bayside

United States , San Diego - CA
San Diego, 4875 North Harbor Drive
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100 reviews shown

10/10

Exceptional

08 May 2026

Erin

We got to the hotel almost 4 hours early and asked if we could have an early check-in — Jay was super helpful and accommodated us within 5 minutes (I know that's not always the case, but he let us know it may not be possible since they were sold out the previous night and was very nice about it). Our entire stay was perfect. The property is very well maintained, the staff was helpful and friendly, and the pool area is really cute with a ton of lounge areas, and we basically had it to ourselves anytime we went out there, which wasn't too often, but it was nice and quiet. We spent our first few nights in San Diego at the Marriott Marquis Marina, which was gorgeous and in a prime location, but honestly I enjoyed our stay here more due to the quiet atmosphere and staff. 10/10 would stay here again and we're already talking about coming back with our kids. Thanks Jay and everyone else that helped us — I'm sorry I didn't catch everyone's name but you were all fantastic and you made our last 3 nights in San Diego wonderful!

Partner

4/10

Poor

06 May 2026

Gilles

Il y avait une tres mauvaise odeur dans la chambre. Aussi, sur le site internet de l'hôtel, il est inscrit qu'il y a un ascenseur mais on nous a envoyes dans un autre bâtiment qui navait pas d'ascenseur. Pas évident de monter les valises dans un escalier étroit. Je ne recommanderais pas. Le shuttle commence seulement à 4h45 le matin. On a failli manquer notre vol

Friends_and_family Friends

8/10

Excellent

04 May 2026

Anne

Comfortable clean room. Great to have shuttle for airport and cruise port (complementary!).

Self

8/10

Excellent

04 May 2026

Janet

I had a generally positive stay at this hotel, with a few areas that stood out. The airport shuttle and cruise port shuttle made travel logistics incredibly easy and stress-free, which was a huge plus. The bed was super comfortable. The location was also excellent—close to key areas and very convenient for getting around. On top of that, the staff were friendly, helpful, and professional throughout my stay, which really made a difference and the warm chocolate cookie was a nice surprise.
On the downside, there was an unpleasant smell coming from the water in the bathroom sink. It was noticeable and took away from the overall comfort.
Overall, it’s a solid option thanks to the service and location. In the future I will be back!

Family

8/10

Excellent

03 May 2026

Teresita

Property was beautiful! I booked the junior suite—very spacious and great for families, with three sinks, a fridge, microwave, and a patio. The room itself is a bit older and had a slight musty smell, but overall still comfortable. The heated pool was terrific! The restaurant on the property was delicious, and there are plenty of other dining options within walking distance. Parking was convenient.

Please note that the suites do not have elevators, so you’ll need to walk upstairs with your luggage. It took a few trips, but it wasn’t a big deal.

10/10

Exceptional

30 Apr 2026

Greg

Convinent accommodations, helpful when i needed to rearrange my check out.

Partner

8/10

Excellent

28 Apr 2026

CURTIS - CHERYL

good

Partner

2/10

Poor

27 Apr 2026

James

Worst hotel we’ve ever stayed at. Our toddler twins feet were black after being in the hotel room for less than an hour. We found a 1-inch screw on the floor that they could have put in their mouth. It had fallen off the curtains (we think). In the suite, when you open the bedroom door it hits the wall and locks so our toddler ended up locking himself in that room. I called the front desk in a panic who brought a hotel key card to enter the suite rather than something for the locked door. Thankfully we got it open ourselves by using a random card but if we hadn’t we would have had to call the fire department. The staff was extremely clueless on the door situation. They said there is NO KEY TO OPEN IT! How many more toddlers could get locked in there? This hotel is a huge liability. They need to get it together. Very disappointed.

Family_with_children

10/10

Exceptional

27 Apr 2026

Ricardo

Love how quiet it was.. clean and comfortable.

Partner

6/10

Pleasant

26 Apr 2026

Lori

Pros
Clean
Staff very responsive
Close to restaurants and grocery
Pool maintained

Cons
No ethernet as stated, only wifi.
Needs screen on sliding door
Toilet loose and makes noise of tank lid moving around
Sparatic loud high pitched noise (I believe from pipes when other people using water)
No microwave.
Air vent very dirty, needs cleaning for cleaner air circulation.

Self

10/10

Exceptional

26 Apr 2026

Gary

Great restaurants

Partner

8/10

Excellent

24 Apr 2026

Juan

Clean room, staff was friendly

8/10

Excellent

16 Apr 2026

Sheryl

Room smelled a bit musty and not in top condition but the area was nice, airport and cruise ship shuttles were excellent.

Partner

8/10

Excellent

14 Apr 2026

Amanda

Staff was great. Place was a little outdated. Water pressure was terrible.

10/10

Exceptional

12 Apr 2026

Troy

Centrally located. Friendly staff.

Partner

10/10

Exceptional

12 Apr 2026

Todd

Clean room. Excellent staff.

Partner

8/10

Excellent

11 Apr 2026

Amy

Loved the shuttle to the cruise terminal! And as always, Doubletree has excellent beds and cookies.

10/10

Exceptional

10 Apr 2026

Karen

The room was clean. The property was clean. Check in and check out process was quick and easy

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Harsharandeep

Good

10/10

Exceptional

05 Apr 2026

Merisa

I recently stayed at this hotel and overall had a very pleasant experience. The location was convenient, making it easy to access nearby attractions, restaurants, and transportation.

The room was clean, comfortable, and well-maintained. The bed was especially cozy, which made it easy to relax after a long day. I also appreciated the little details like fresh towels, good lighting, and a quiet atmosphere.

The staff were friendly and professional, always willing to help with any questions or requests. Check-in and check-out were smooth and efficient, which made the stay even more enjoyable.

Friends

4/10

Poor

04 Apr 2026

Lody

Smelled terrible! There was an air filter above the sink that hadn’t been changed in over a year. The water smelled like throw up! The only thing I’d go back for was the cookies.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Ann

Family

10/10

Exceptional

29 Mar 2026

Daniel

Yes

10/10

Exceptional

29 Mar 2026

Kuljit

Excellent

Family

6/10

Pleasant

29 Mar 2026

martin

Outdated, too expensive, good location

Self

6/10

Pleasant

28 Mar 2026

Kelly

It just wasn’t what we expected with different buildings no parking. Called for blankets and water three times never brought it.

Family_with_children

10/10

Exceptional

27 Mar 2026

Melinda

Clean rooms, super friendly staff!

Partner

8/10

Excellent

25 Mar 2026

Audrey

Great location near eateries and airport. Airport shuttle drivers were terrific giving us information about the area and scheduling.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Gretchen

There was an order that came from the sink that got increasingly worse. Also our bathroom didn't look like the one on the website.

Family

10/10

Exceptional

23 Mar 2026

Elizabeth

The suite was great! Everything we needed was in it, and it was so spacious. One of the elevators in building 4 was out of order, so we had to walk pretty far from our room to get there, but it was fine.

Family_with_children

8/10

Excellent

22 Mar 2026

Wilder

Clean room, comfy bed, free airport, shuttle, and lots of amenities

Family

8/10

Excellent

21 Mar 2026

Himani

The gym was mid. Water was hard to get. Room was okay.

Friends

10/10

Exceptional

21 Mar 2026

Nadia

Clean room and friendly staff

2/10

Poor

21 Mar 2026

Michael

Very noisy next to highway

10/10

Exceptional

20 Mar 2026

Adam

Staff was great and the warm cookies upon check in are always a nice touch. Pool and hot tub were great for a little family downtime.

Family_with_children

6/10

Pleasant

19 Mar 2026

Eric

Horrible.

10/10

Exceptional

19 Mar 2026

Elijah

Nice was very close to airport and had a shuttle

Partner

10/10

Exceptional

18 Mar 2026

Annalise

Great room, awesome service, we lost a ring and they were able to find it.

10/10

Exceptional

17 Mar 2026

Melody

Clean room! Great comfortable bed and perfect linens. Front desk people very nice

Self

10/10

Exceptional

15 Mar 2026

Patricia

Yes

Self

10/10

Exceptional

15 Mar 2026

Stephanie

Our room was clean and perfect. We loved our stay and our cookies!

10/10

Exceptional

15 Mar 2026

Lizbeth

All staff very nice !!

10/10

Exceptional

13 Mar 2026

LYNETTE AND TOM

Really nice place. Beautiful landscaping, easy walk to the harbor, where a variety of good restaurants are. Comfortable bed.

8/10

Excellent

11 Mar 2026

Candy

shuttle was available and easy to use--great ppol and everything was clean

6/10

Pleasant

09 Mar 2026

Klaryssa

The area, property were great but to get into our door my 6’3 250lb man had to push it open with his shoulders, the bathroom sink smelled horrible when it’s running & brushing my teeth was worrisome when you smell it & you’re using that water in our mouth, got the balcony top floor thinking I’d have Marina views like the picture, it was the parking lot & street & the AC made a loud stretch every time… the location did save the lower rating because it’s quiet and beautiful, just needs a few fixings

8/10

Excellent

08 Mar 2026

Penny

A little noisy but convienient to the airport. Nice staff

Family

8/10

Excellent

04 Mar 2026

Amanda

The ned was comfortable and the nachos were delicious!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Fei-Tau

Staff are professional, courteous and very helpful

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Fei-Tau

We didn't use the GYM at hotel. The hotel is good, but the rooms by the street are impacted by the traffic noise.

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

Valeria

Right when I walked in to check in the staff were super friendly. The room was very clean and comfortable.

Family

10/10

Exceptional

01 Mar 2026

Jessica

Clean beautifull excellent service

Family_with_children

10/10

Exceptional

26 Feb 2026

Sherrie

Good bed

Partner

10/10

Exceptional

24 Feb 2026

Regina

The room was very comfortable and the grounds were beautiful. I never like paying for parking but you’ve no choice. The spa and pool were super, we swam in the rain. Perfectly heated.

10/10

Exceptional

21 Feb 2026

DIANE

Amazing service, clean and plenty to do

Partner

10/10

Exceptional

19 Feb 2026

Bradley

Aside from the strong and (to me) off-putting aroma in the lobby, which was perhaps a combination of pumped-in fragrance and baked cookies, we enjoyed our brief stay. Our room was clean and quiet with a great view of the marina on the third floor of the main building. The HVAC system was the quietest I've ever experienced in a hotel!

Partner

6/10

Pleasant

17 Feb 2026

Emily

Here is a honest review nobody asked for. For $214 a night on a Sunday I was expecting the room and building to be renovated and pleasant like the pictures implied. I stayed in building 5 in which I had to drive to a specific parking lot to be next to that building that seemed like it was once an office building that got converted into a hotel. You can tell the building has been there for years but it was modernly decorated and had a very pleasant clean smell. I stayed on the top floor and had a balcony the size of 1 chair super tiny. Great view of the bayside houses no ocean view(like it showed in the picture). You can hear everything going on in the hall way and random noises from the pipes of the building. Room was very clean and perfect space for max 2 people. Water pressure for the shower was very weak but the complimentary soaps smelled really good. Layout of the room seemed odd but it was fine for only staying. 1 night. I would have to say the best thing about this hotel is the chocolate chip cookie they give you at check in best cookie I ever had in my like. Also staff was very nice.

Partner

6/10

Pleasant

17 Feb 2026

Victor

Overpriced for what it is.

4/10

Poor

15 Feb 2026

Renee

Honestly it felt like a motel stay. The pictures posted are either AI or highly edited. I felt bamboozled and will probably never stay at a doubletree again. The whole room kinda made me feel like it was dirty ( there was hair left over from previous occupants in the bathroom)
The main lobby and possibly the rooms in the main building were sooo much nicer and up to date design. Also there was a huge gap at the bottom of the door OR the sealing was ripped off and never replaced so you heard EVERYTHING outside and the amount of light it let it made it so the room was never fully dark. So if you’re a sensitive sleeper this is not a place you will be happy with.

Business_and_leisure Partner

4/10

Poor

15 Feb 2026

Kenneth

Room was clean but it was incredibly loud and there was no sleep possible. The tile floor was not forgiving to sound and i could hear everyone that walked by.

8/10

Excellent

15 Feb 2026

Jeri

Very clean, showing its age

Partner

2/10

Poor

15 Feb 2026

Alexis

Probably the dirtiest Hilton I’ve been to, leaky ceiling, broken elevator, unclean toilet.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Lynn

Nice, clean hotel. Airport and cruise port shuttle a huge plus!

Partner

6/10

Pleasant

14 Feb 2026

William

Room not up to Hilton standards from my perspective.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Kimberly

Great location and the staff are so friendly and nice! The rooms are clean, very nice and spacious. And you get warm chocolate chip cookies!😊

Leisure Family

8/10

Excellent

12 Feb 2026

jeanne elizabeth

Clean, convenient to airport. Bldg 3 was quiet. Staff was helpful. Airport shuttle in demand. Would astray here again.

10/10

Exceptional

08 Feb 2026

Xochitl

Clean room, very convenient to the San Diego

6/10

Pleasant

02 Feb 2026

jeanne elizabeth

The room was pretty basic, but clean. I found the property very loud because it is located next to two busy streets. There was a lot of noise between rooms as well. I tried the restaurant for dinner, but the calamari was awful and I sent it back.

Leisure Self

10/10

Exceptional

01 Feb 2026

Deano

10/10

Exceptional

25 Jan 2026

Gretchen S

Staff were great. Room in the front building was great.

10/10

Exceptional

24 Jan 2026

Daniel

staff,hottub, cleanlinee

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Johnathan

Airport shuttle was not available. Shuttle times are bot clearly represented on the listing. Stuck at the airport while i had to arrange other transportation was very frustrating.

10/10

Exceptional

19 Jan 2026

Lorie

The agent at the desk was amazing moved me closer i was exhausted after 20 hours of flying I could barely walk to my room. Very friendly and helpful very kind.

Business Self

8/10

Excellent

18 Jan 2026

Amanda

I was upset that the house keeper knocked on our door at 8 in the morning and woke us up and checkout wasn’t until 12 morning was just off the of my stay

10/10

Exceptional

17 Jan 2026

audrey

The free breakfast was in the form of a voucher to be redeemed after dining in the hotel restaurant. The food was serviceable. We had several different breakfasts and the best was pancakes and the monte cristo sandwich with peach Melba sauce.

Leisure Family

10/10

Exceptional

17 Jan 2026

Shereese

Room was decent, but the best part of my short stay was the front desk staff. They went above and beyond to address my questions and assist me with some last minute needs due to a cancelled flight. I would definitely recommend this hotel based on the customer service alone.

Business

10/10

Exceptional

12 Jan 2026

sabina

Great staff

10/10

Exceptional

11 Jan 2026

Abigail

We had a great day. The staff was extremely friendly and very attentive.

10/10

Exceptional

08 Jan 2026

Gary D

Comfy bed

10/10

Exceptional

07 Jan 2026

Hector

it was great service and warm cookies when i arrived what a nice surprise

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2026

Joshua

Good staff

8/10

Excellent

04 Jan 2026

Carrie

The room was spacious and clean. The check in was easy and friendly service.

Leisure Family

8/10

Excellent

04 Jan 2026

Douglas

The room was quiet and clean, airport shuttle was nice, the reason we chose this motel.

8/10

Excellent

04 Jan 2026

Paula

The people at the front desk was not the friendliest when we checked in, but everything else was OK

Leisure Family

10/10

Exceptional

02 Jan 2026

Diana

Customer Service

Friends_and_family Family

2/10

Poor

01 Jan 2026

ARMANDO

Bad customer service when the front desk assistant me. Don’t recommend here.

Business Partner

10/10

Exceptional

31 Dec 2025

Jeanne

Staff have been very friendly. Comfortable beds.

Leisure Partner

10/10

Exceptional

31 Dec 2025

MARTA

Place was clean, pool was great, gardens are pretty. We didnt have breakfast.

10/10

Exceptional

30 Dec 2025

BERTHA VIVIANA

room was clean
staff at check-in very friendly and easy going offered warm cookies

Business

10/10

Exceptional

29 Dec 2025

Quan

Nice place and convenient to the port. Entrance of the parking lots for buildings 4 and 5 is a little bit tricky to find.

Leisure Family

2/10

Poor

28 Dec 2025

roberto

Photos should a different building. Where our room was actually located. Had to walk around property to even get to the lobby

Leisure Family

6/10

Pleasant

28 Dec 2025

Tina

The staff is the best thing about this place. The shuttle from the airport was quick and the driver was friendly. It was raining when we got thereand

10/10

Exceptional

28 Dec 2025

linda

Room was very clean staff was very courteous and helpful

Self

10/10

Exceptional

25 Dec 2025

Henock

Clean room and quiet

8/10

Excellent

24 Dec 2025

manirath

food by the pool was good and bartender was friendly and fast

2/10

Poor

21 Dec 2025

Rod

Nobody told us we got breakfast, they really need to work on customer service here. We actually had to help an older couple get in and out of the shuttle and to there room with a cart. Absolutely no attempt by staff do do anymore than they had to do. This place is definitely low standard, I would not recommend to anyone. Not a Double tree in my book.

Business

10/10

Exceptional

19 Dec 2025

Latasha

This was for mom mother’s birthday present and she enjoyed her stay.

Leisure Self

10/10

Exceptional

14 Dec 2025

Corey

Nice room. Free shuttle to an

4/10

Poor

13 Dec 2025

James

Did not know loaction was under a remodel before getting to site. Used my digital key to go in the side door and up to 2nd floor. The hallways are gutted, no carpet, doors and tools all over. Walked down to 1st floor and drove around to front. Had to walk down the 1st floor hallway to another stairwell to go upstairs to get to room. Once inside the room qas nice. Had to go find my car outside and move it to other side of building. There were no lights in the parking lot areas. Would not have stayed here if pulled up and was booking at the front desk, would have kept drivng.

Leisure Self

10/10

Exceptional

12 Dec 2025

Laurie

Staff very accomodating.

10/10

Exceptional

11 Dec 2025

TobiElizabeth

Clean room and lobby, friendly staff, great menu in on-site cafe, convenient shuttles.

Leisure Partner