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SureStay by Best Western San Diego Pacific Beach

San Diego - CA · United States

4545 Mission Bay DriveView location

8.0/10Excellent1,567 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.8/107.8
Condition7.6/107.6
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay by Best Western San Diego Pacific Beach

Experience warm hospitality and newly renovated, clean, affordable accommodations in the popular neighborhood of Pacific Beach, San Diego. We are within walking distance of Mission Bay Park, and three miles from SeaWorld, Pacific Beach Boardwalk and Mission Beach.

With our hotel's easy access to the I-5 freeway, you will find it convenient for reaching other must-see parts of the city like the famous San Diego Zoo & Downtown Gaslamp District.

Our hotel team is known for providing outstanding customer service which is why we are a TripAdvisor’s Travelers Choice Award winner for 2022.

Our hotel features amenity-packed guest rooms that offer pillow-top mattresses, convenient power/USB outlets, mini-refrigerators, microwaves, coffee makers, hairdryers, writing desks with ergonomic chairs, large 50-inch flat-screen cable TVs, and individual AC/Heat units for your comfort.

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If you just want to relax and enjoy some sunshine then lounge at our outdoor, heated swimming pool, so you'll be ready to enjoy the famously vibrant nightlife of downtown PB. Stay connected with our complimentary Wi-Fi service or use the computer at our business center.

If you don’t like hidden charges ruining your stay, you will be happy to know we do not charge for parking and have no resort fees. Pets are welcome for a fee in one of our popular pet-friendly rooms.

Wake up every morning to our complimentary hot breakfast buffet served daily! There is so much to see and do in San Diego, that you will be glad that you chose to stay at our great, central San Diego location.

Located in San Diego (Pacific Beach), SureStay Hotel by Best Western San Diego Pacific Beach is within a 5-minute drive of Mission Bay Park and Crystal Pier. This golf hotel is 3 mi (4.8 km) from Mission Beach and 4.6 mi (7.4 km) from University of San Diego.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. This property charges a general deposit at check-in for cash paying guests only.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 75 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Mission Bay Park 1.2 km / 0.7 mi
De Anza Cove Park 1.3 km / 0.8 mi
Mission Bay 1.8 km / 1.1 mi
Mission and Pacific Beaches 4.1 km / 2.5 mi
Mission Beach Boardwalk 4.1 km / 2.6 mi
Pacific Beach 4.1 km / 2.6 mi
Crystal Pier 4.2 km / 2.6 mi
Pacific Beach Park 4.2 km / 2.6 mi
Mission Beach 4.7 km / 2.9 mi
Tourmaline Surfing Park 5.7 km / 3.5 mi
Bird Rock 6.3 km / 3.9 mi
Belmont Park 6.7 km / 4.2 mi
Old Town San Diego State Park 6.8 km / 4.2 mi
University of San Diego 7.4 km / 4.6 mi
La Jolla Beach 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1982
  • Year of most recent renovation: 2022
  • Total number of rooms: 66
  • Number of floors (main building): 3
  • Accessible rooms: 8
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 20 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • Concierge
  • Luggage room
  • Business centre
  • Outdoor freshwater pool
  • Sun loungers
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-3

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible-Queen Size BedDouble or Twin • Accessible-Queen Size BedDBT.H6-QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Double or Twin Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-2

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room basementRoom • basementROO.0E

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room basement

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    basement

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.0E

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDSROO.2Q

    Photos are not available for this room type.

    SureStay by Best Western San Diego Pacific Beach

    Room TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay by Best Western San Diego Pacific Beach

8.0
Excellent
1,567 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.6 /10
Amenities
7.4 /10
100 reviews shown
4/10
Poor
11 May 2026
Wendy
OK, the rooms were clean but very tiny. The main problem we had was with the location. Traffic was terrible all the time and it was quite difficult to get into usually having to do a very sharp U2 to get into it. I would not stay there again based on the location.
Partner
10/10
Exceptional
10 May 2026
Wanda
Everything clean and comfortable. The receptionist very polite.
Family_with_children
8/10
Excellent
09 May 2026
Melvin
Small rooms pool wasn’t clean either
10/10
Exceptional
08 May 2026
kane m
The staff is super friendly & efficient. The facility was neat & tidy, and is convenient to the beaches and bay .
I would book this property on my next visit , if they have the availability
Self
10/10
Exceptional
05 May 2026
Suzanne
For what it's worth it's a decent spot. Room was relatively clean, staff very friendly, free breakfast was like any other; eggs, make your own waffle, sausage, pastry, fruit, cereal, coffee and parking enough spots for the rooms they have. Oh, and the beds were comfortable.
Self
10/10
Exceptional
04 May 2026
Michael
Nice room clean good breakfast
Partner
10/10
Exceptional
04 May 2026
Len
Yes on breakfast,maybe change up items?.Have bagels and cream cheese and bananas for to cut up and put in cereal.
Friends_and_family Friends
4/10
Poor
03 May 2026
Diego
Check-in was easy. Front desk staff is very empathetic. The room was clean but management should have performed some additional maintenance prior to occupancy. A moisture issue is tolerable for a night, but finding a roach is unacceptable at any time.
Family_with_children
4/10
Poor
02 May 2026
Carson
Had the pet friendly room #117, it was extra noisy cause it beside the room service maids.
Friends_and_family Family
2/10
Poor
01 May 2026
Karen
Room was extremely small and had a weird smell. Homeless helped themselves at the continental breakfast.
Family_with_children
2/10
Poor
28 Apr 2026
Hector
Not staying here again
10/10
Exceptional
27 Apr 2026
Alex
Yes the food was fresh
Partner
4/10
Poor
26 Apr 2026
Zuleyka
Breakfast I stayed 2 days I had two kids that love waffles first day woke them up at 730 got to the breakfast toom at 830 no waffles next day got there at 730 and no waffles this made our stay very unfortunate there was no toast or waffles
Family_with_children
8/10
Excellent
26 Apr 2026
Mario
Thanks
10/10
Exceptional
23 Apr 2026
Stephanie Marie Q.
It’s good
Self
10/10
Exceptional
21 Apr 2026
Len
Yes
Self
10/10
Exceptional
20 Apr 2026
Sean
Very clean, a nice little place to stay in San Diego close to Pacific Beach and Mission Bay.
2/10
Poor
19 Apr 2026
Brittany
When we got there, it was 10 o'clock at night. I had one sick baby and my toddler with me. The room was so small we couldn't fit our stroller or the packing and play in it. they put us on the third floor, which had a whole bunch of garbage cans and debris blocking the walkway so I couldn't barely get down without moving anything out of the way when I finally got to the room. It was so small. There's no way that we were gonna stay there. Also that property looks nothing like it did online. It looks like somebody had taken pictures right after it was remodeled and never maintained it. The outside was dirty full of people that appeared to be on drugs. I had booked through hotels.com and purchased their insurance the hotel manager I think her name is Gina was phenomenal and tried to give me all of my money back but hotels.com refused to even though we were only there on property for five minutes and checked out and had to book another property somewhere else.
Friends_and_family Family
6/10
Pleasant
17 Apr 2026
Mark F
While the room was clean the outside property was not. Invest in a power washer and clean the landings and stairs. Rooms are not cleaned, e.g. waste baskets not emptied, beds made unless you request the same one day prior. Check in staff did not advise us of this.

Staff are pleasant but for the most part do mot have basic skills in resolving guest questions or complaints.

Parking was adequate.
2/10
Poor
16 Apr 2026
Cathy
Tiny. Old. Small. Dirty.
10/10
Exceptional
10 Apr 2026
Julio
Great staff, clean rooms. Great location. Talk about good breakfast. Best bang for your buck
Family_with_children
2/10
Poor
08 Apr 2026
Sheila
Needs a remodel. Smells like plumbing issues in the room. Loud A/C
Family_with_children
8/10
Excellent
07 Apr 2026
Silvia
Clean
Friends_and_family Friends
6/10
Pleasant
05 Apr 2026
mark
I got sick off the breakfast on Saturday morning, and the food preparer couldn't even say good morning, so yeah
Self
6/10
Pleasant
02 Apr 2026
Jared
Close to SeaWorld and Mission Beach. Room was quite small (not alot of room between the bed and the desk). Staff only provided two towels. I went to ask for more towels and I had to bring them the two used towels immediately. More rooms than parking stalls. People we parking in front of the lobby. Tight parking stalls.
Family_with_children
4/10
Poor
31 Mar 2026
Claire
PET FEE was insane-did not have it listed anywhere. We asked if we could cancel because we booked 5 min before they told us the pet fee and they said we would have to go through hotels.com to get money back. Also asked them to clean our room as we were staying multiple nights and they did not..the room was small but it was clean and sufficient.
Partner
10/10
Exceptional
31 Mar 2026
Peter
Breakfast was great, staff were great, definitely my favorite budget hotel! The location is excellent, too, just a few minutes from the boardwalk, and a 3 minute drive to pacific park.
Self
2/10
Poor
26 Mar 2026
Beatrice
The smell of mold was overwhelming in our room. We tried to get used to, but with our allergies, by 2 am neither of us could hardly breathe. We weny outside, then thought maybe we could sleep in our vehicle but it wad too noisy with traffic. Unfortunately we didnt get any sleep and felt quite sick from the terrible odor in the room. There was black mold between tiling in the bathroom which is hazardous to anyone.
Partner
2/10
Poor
26 Mar 2026
Dark
Room do not look anything close to the pictures online even the bathroom isn't even the same. They are faking all the pictures. I tried calling the office but nobody answered. Parking is ok
Family
8/10
Excellent
24 Mar 2026
Benton
Yes
8/10
Excellent
23 Mar 2026
CARLOS
Pet friendly
Family_with_children
6/10
Pleasant
23 Mar 2026
Carlos
My deposit take forever to June back
6/10
Pleasant
23 Mar 2026
Eileen
There was a very small pet area. The room was not big enough for 2 people and a dog to maneuver in. We had to side step each other. The only chair was an office chair that was at the \"desk\". the refrigerator was not cold.
Pet
10/10
Exceptional
23 Mar 2026
Marc
Good value and has everything you need. Located between a car dealership and 7-11 just off the I-5.
Self
2/10
Poor
23 Mar 2026
Ramakrishnan
No .Roaches in breakfast room
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Angel
Yes only thing the room was clean one time in our five nights ther
8/10
Excellent
17 Mar 2026
Crystal
The only bad part was parking.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Karl
Good staff
Self
10/10
Exceptional
11 Mar 2026
Hannah
Good job
Friends
10/10
Exceptional
11 Mar 2026
jeffrey
Everything was great! I was very happy. The breakfast was good. The location was good. It was clean and the staff were polite and friendly. I will definitely stay again.
Family
6/10
Pleasant
10 Mar 2026
ROSE ANN
Is ok not bad but I’m not comfortable.
10/10
Exceptional
07 Mar 2026
Stephanie
great
10/10
Exceptional
04 Mar 2026
Elene
This property deserves more then 2 stars. We found our room clean, staff was nice, we checked in early, there was so much to check out locally nearby and breakfast,wifi, and cable were included. Had a great time
Partner
6/10
Pleasant
04 Mar 2026
Mia
I was awaken at 7 am by a man in distress. The situation was handled and staff even offered to help me go to my car.
10/10
Exceptional
03 Mar 2026
Len
Yes all there
Self
8/10
Excellent
01 Mar 2026
Megan
The rooms were clean and all the amenities described were working well. Room was small, but looked very kept up, newly painted maybe. Bathroom was clean. Easy access to the freeway to be able to get to attractions.
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Danger
It was
10/10
Exceptional
24 Feb 2026
Eric
Love all the tv channels and breakfast!
Self
8/10
Excellent
22 Feb 2026
Polina
Rooms are small but clean and comfy, breakfast was good, personnel was friendly. Location is close to all SD activities.
Family_with_children
8/10
Excellent
21 Feb 2026
Kent
good
10/10
Exceptional
20 Feb 2026
Len
Yes
10/10
Exceptional
19 Feb 2026
Steve
The room was great.
Friends_and_family Friends
2/10
Poor
19 Feb 2026
Bin
I had stay for five nights. One night around midnight I was woke by the room phone ring. I picked up the phone and said hello. The the other party handed out the phone. I had been like this for three times. When the phone ringed again. I just took the away. Later I heard someone punched the door hardly. I asked who is this. No answer. It’s really scary. I said I will call 911. I calle 911 and just take with them. Then the guy at the door said your car blocked mt car, I couldn’t got out. Then I handed out the phone with 911 and came out. The guy left and a lady in the downstairs. I asked her why you didn’t say anything I’ve the phone and just hangs out the phone. She said she couldn’t hear me. The phone has a problem. It’s approved I called the front desk last night and they couldn’t hear me. Anyway I parked at designated parking space perfectly. That space is smaller than tether places. But the hotel should put a sign there and tell people don’t park there. I checked out this morning, I reported this to the front desk that the phone is not working causing the problem…. The person punched the door was very rude. He should mock the door instead of pounding the door. The manager said this must be one of employees since they don’t release guest number to anyone. But she said you must didn’t park well. I was very angry and said I park very well. You should fix your phone and found out who is the person pounding my door. It’s a terrible experience.
Self
2/10
Poor
18 Feb 2026
Diego
The room was awful small, even getting to it with luggage was uncomfortable at the 2nd and 3rd floor.

Hotel was packed the first night so even though I reserved 1st floor, I was sent to the 3rd. The 2nd night hotel was more than half empty at around 8pm. I could see empty rooms much bigger than mine through the open windows being vacant. When I asked to be moved since they had sooo many empty rooms and mine was so small for me and my girl, I was told no because they might sell out... they didnt. Terrible customer service skills and even worse property.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Michael
Room was clean and as expected. Housekeeping staff very nice. Gina was especially helpful. Thank you!!
Partner
8/10
Excellent
16 Feb 2026
Alexis
Clean cute room
Partner
4/10
Poor
16 Feb 2026
Kellen
Dirty. Loud. Breakfast wasn’t much. Pool was dirty and super tiny. Definitely not staying here again.
Leisure Family_with_children
10/10
Exceptional
16 Feb 2026
MICHELLE
The man at the desk was super nice. and the breakfast was excellent. our room with a queen bed was very small but clean.
Leisure Partner
8/10
Excellent
16 Feb 2026
Elliot
Amazingly clean!
10/10
Exceptional
15 Feb 2026
John
Excellent value!
8/10
Excellent
08 Feb 2026
Noli
Very clean
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Cimothy
Staff was outstanding,Nice rooms
6/10
Pleasant
06 Feb 2026
John
Better communication regarding housekeeping policy could have been better but not a big deal.
Friends_and_family Family
10/10
Exceptional
05 Feb 2026
Alicia
I enjoyed my stay the room was comfy, the staff was friendly.
10/10
Exceptional
05 Feb 2026
Cecilia
Everything was perfect. We came for two days and stayed for 5.
The staff is great. Love Edith, Gina and Alan.
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Cecilia
Very peasant stay. Nice, clean, but most importantly, the staff is amazing.
Edith an Alan we’re incredibly helpful during our stay.
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Aryn
Very comfortable stay
Friends_and_family Family
10/10
Exceptional
03 Feb 2026
Patty
Bkfast was great! Clean
Leisure Family
6/10
Pleasant
02 Feb 2026
Mary Kristaliz
Very small room
Business Partner
10/10
Exceptional
02 Feb 2026
David
Clean
Business_and_leisure Family
10/10
Exceptional
02 Feb 2026
Krisada
Clean, good location,but parking is limited
Overall it good
10/10
Exceptional
01 Feb 2026
Jaime
Clean
Leisure Family
10/10
Exceptional
01 Feb 2026
Darlene
Gina was amazing! Love the free parking and breakfast. Hotel is close to everything!
Friends_and_family Family
8/10
Excellent
01 Feb 2026
Andrew
Clean room, staff were very helpful
Leisure Self
8/10
Excellent
01 Feb 2026
Jerry
Clean room. A little smaller than the average room. Staff was super nice. Bfast was limited.
10/10
Exceptional
01 Feb 2026
Arnold
Convenient band quiet
10/10
Exceptional
31 Jan 2026
Michael
Room was always clean. Gina went out of her way to help us extend our stay seamlessly. Many thanks!
Friends_and_family Family
8/10
Excellent
31 Jan 2026
Lavonia
Great location.
Friends_and_family Family
8/10
Excellent
30 Jan 2026
Brian
Decent little hotel that I stay in when I come to San Diego if there’s rooms available. I’ve had a few problems with the air conditioning or a toilet, not being cleaned properly, but in general, this is a nice place. They serve a breakfast in the morning. Are there any complaint this time I have is that in some of the rooms there’s a smell of musty and I think it’s coming from the air conditioning. Maybe they need to change the filters. Otherwise I like to stay there. Oh, and they have a pool.
8/10
Excellent
30 Jan 2026
Janice
Room was clean.
Business Self
10/10
Exceptional
30 Jan 2026
SILVIA LORENA
¡Me encantó el hospedaje! No es 5 estrellas pero tiene todo para una noche cómoda y tranquila, el precio es sumamente accesible, incluyen desayuno delicioso, el personal súper amable, hablan español y tienes un 7ven Eleven a unos pasos, me volvería a hospedar sin duda.
Business
2/10
Poor
30 Jan 2026
Eda Lilian
I reserved 2rooms and when we got there around 3:30pm, the other room is still not ready to get occupied and still dirty.
10/10
Exceptional
29 Jan 2026
philip
Room was nice, clean, staff was friendly,
Business Partner
8/10
Excellent
29 Jan 2026
denise
Inexpensive, clean, comfy.
8/10
Excellent
27 Jan 2026
Lindsay
The room was clean and comfortable and the staff was friendly and courteous.
Friends_and_family Family
10/10
Exceptional
26 Jan 2026
Mark
No complaints , everything is clean as it should be
10/10
Exceptional
26 Jan 2026
Mark
Updated. Fresh , clean,nice breakfast, friendly staff
6/10
Pleasant
25 Jan 2026
Brad
Towels for taking a shower went to the office, asked for towels never got them
Leisure Family_with_children
10/10
Exceptional
25 Jan 2026
Samuel
Everything was good enough 💯
2/10
Poor
23 Jan 2026
Nathan
The lady on reception desk said i would get deposit refunded straight away, they still haven't refunded it.
8/10
Excellent
23 Jan 2026
daniel
was the room tiny, total diferents in the pictures
Leisure Partner
10/10
Exceptional
23 Jan 2026
Anna
It was great
Leisure Family
2/10
Poor
22 Jan 2026
Clark
Small with horrible location
4/10
Poor
22 Jan 2026
Andres
The beds were so uncomfortable didnt sleep good at all
Leisure Family
8/10
Excellent
20 Jan 2026
Jasmine
Justin at the front desk was personable and efficient. Room was clean and perfect for our needs. Walkable to restaurants and convenience store. Free parking and free breakfast a bonus!
Business Partner
10/10
Exceptional
19 Jan 2026
Zach
Staff was great and on top of everything. The location was walkable to some restaurants, and best of all rooms had A/C
Leisure Partner
10/10
Exceptional
19 Jan 2026
Perry
Cool, refreshed modern version of the old Best Western hotels.
Business Self
10/10
Exceptional
14 Jan 2026
Artem
Clean room. Good stuff.
10/10
Exceptional
11 Jan 2026
Thanh Huu
Great staff and very helpful
10/10
Exceptional
11 Jan 2026
Kelly
Clean room, decent breakfast, nice staff
Friends_and_family Family

Location & surroundings

SureStay by Best Western San Diego Pacific Beach
4545 Mission Bay Drive, San Diego, United States

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SureStay by Best Western San Diego Pacific Beach

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