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Best Western Poway/San Diego Hotel

San Diego - CA · United States

13845 Poway RoadView location

7.2/10Very good1,002 Reviews
Cleanliness7.2/107.2
Service8.0/108.0
Comfort7.2/107.2
Condition6.8/106.8
Location8.4/108.4
Neighborhood7.8/107.8
Value3.0/103.0
Amenities7.0/107.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Poway/San Diego Hotel

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine. A complimentary continental breakfast is included. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 43 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Iron Mountain - 1. 3 km / 0. 8 mi- Poway Dog Park - 1. 9 km / 1.

2 mi- Old Poway Park - 2. 3 km / 1. 5 mi- Carmel Mountain Ranch Golf Course - 8 km / 5 mi- Carmel Mountain Plaza - 8. 1 km / 5 mi- Lake Poway - 8.

Read more about this hotelShow less

When you stay at Best Western Poway/San Diego Hotel in Poway, you'll be in the business district, within a 5-minute drive of Iron Mountain and Old Poway Park.

This hotel is 16.2 mi (26 km) from San Diego Zoo Safari Park and 20.5 mi (33 km) from San Diego State University. Make yourself at home in one of the 43 guestrooms featuring refrigerators and microwaves.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cleaning deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Spanish

Nearby attractions

Iron Mountain 1.3 km / 0.8 mi
Poway Dog Park 1.9 km / 1.2 mi
Poway-Midland Railroad 2.3 km / 1.4 mi
Old Poway Park 2.4 km / 1.5 mi
Poway Center for the Performing Arts 6 km / 3.7 mi
Carmel Mountain Plaza 7.9 km / 4.9 mi
Lake Poway 8.4 km / 5.2 mi
Lake Miramar 9.6 km / 6 mi
Maderas Golf Club 10.8 km / 6.7 mi
Rancho Bernardo Inn Course 11.5 km / 7.1 mi
Oaks North Golf Club 11.6 km / 7.2 mi
Mt. Woodson Golf Club 12.2 km / 7.6 mi
Mount Woodson Country Club 12.5 km / 7.8 mi
Rancho Penasquitos Tennis Center 12.5 km / 7.8 mi
Regal Edwards Mira Mesa 12.6 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • Number of floors (main building): 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Golf course
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
Show 25 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Cloakroom
  • Lift access
  • Terrace
  • Luggage room
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Breakfast room
  • Printer
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater poolExtra charge
  • Hot tubExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 5 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTEDBL.KT

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Best Western Poway/San Diego Hotel

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Bathtub
    • Shower
    • Bathroom
    • Alarm clock
    • Desk
    • Cable TV
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Mini fridge
    • Internet access
    • TV
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Best Western Poway/San Diego Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 5 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 5 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Best Western Poway/San Diego Hotel

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Poway/San Diego Hotel

7.2
Very good
1,002 Reviews
Cleanliness
7.2 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
6.8 /10
Location
8.4 /10
Neighborhood
7.8 /10
Value
3.0 /10
Amenities
7.0 /10
100 reviews shown
2/10
Poor
21 Jul 2026
Helpis
Terrible experience, place was not clean with cockroaches everywhere in the room and bathroom. Will never return again.
Family_with_children
10/10
Exceptional
14 Jul 2026
Timothy
The only part is I'm still waiting on my deposit to be added to my Cash App account. Haven't received that yet still waiting for it.It's been about three weeks
Friends_and_family Family
2/10
Poor
12 Jul 2026
Karen
We were harassed by a guest , sitting on the stairs in the back parking lot before we even entered the lobby. The area was very sketchy and we felt very unsafe. Decided not to stay and made new reservations at another hotel
Friends_and_family Family
2/10
Poor
12 Jul 2026
Dezeri
There were mold all around the tub, the shampoo dispenser was broken (informed them the day we checked in) nothing was fix. The bed skirt was full of stains. When we first got the room there was a fan in the door way so we couldn’t go in yet. Then when we finally did there was a strong odor that they used to clean with I guess. It was just all out bad. They had stale muffins for breakfast and burnt corn beef hash. I DONT recommend staying here. I will not be return at all
Friends_and_family Family
2/10
Poor
06 Jul 2026
George
After I checked in found the room stinky and dirty. It was night so I lived with it. Found a kids shoe and crumbs under the chair. The next day they gave me a different room but would not discount my stay or refund something for giving me a cheaper room.
Self
4/10
Poor
30 Jun 2026
Lisa
They let me check in but upon going to the room there was a person deep cleaning the carpets and the smell was overwhelming of Fabuloso. They didn't have another room for me so I had to get a full refund and I had to go to another hotel.
Self
4/10
Poor
28 Jun 2026
Stephanie
The air quality in the room felt very humid and smelled of mold. Even with the air conditioning on all night it still smelled awful. Beds were not comfortable.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
Kesha
Everything was great. It was one night.

Thank you so much!
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Esmyel
THE STAFF WAS GRAET FRIENDLY AND HELPFUL. THE PARKING WAS ALSO CONVENIENT.
8/10
Excellent
29 May 2026
Raul
Staff nice and friendly. Breakfast it can be better
Family_with_children
2/10
Poor
24 May 2026
Muain
Dirty, I didn’t sleep there
Self
8/10
Excellent
06 May 2026
Enrique Ramon
Parking good,
Self
10/10
Exceptional
16 Apr 2026
minerba
excellent stay, no issues.
8/10
Excellent
16 Apr 2026
Melvin
Had to wait a long time for the hot meal like eggs and sausages. Parking was good and convenient.
Partner
8/10
Excellent
20 Mar 2026
Victoria
This hotel is a more basic one, a little older but clean and the bed was comfortable. The room air conditioner but sine we were experiencing a heat wave, it kept us comfortable.
Partner
4/10
Poor
06 Mar 2026
Jared
Checked into a non-smoking room, and the moment I walk in it smells like smoke in the air, pillows, sheets, etc.

Staff was nice and friendly which was great.

Said it was a queen bed but looked and felt like a full.

Fridge was very big and spacious and having a microwave was a nice addition, I will admit.

No sound proofing in the walls so you can hear people above you (if on bottom floor) using running water, showering, or going up and down the stairs. Woke me up a few times in the night.

TV was cable channels only, so no streaming services or the ability to cast your device onto the TV.

Carpets and window shades were dirty and look like they haven’t been cleaned in years. The photos from the booking are very misleading. It seemed as though those photos were first taken when this was freshly built, but now it’s been a couple years and it doesn’t seem like much has been updated or cleaned.

Didn’t have breakfast, but seemed nice enough from what I saw when I checked in.

Overall, would I stay here again? Probably not.
6/10
Pleasant
02 Mar 2026
Frank
Bathroom had rust in the shower
10/10
Exceptional
26 Feb 2026
Sarah
Everything was great!!! The breakfast was the amazing.
Family_with_children
6/10
Pleasant
24 Feb 2026
Mark
Room was ok..check in was quick.
Self
2/10
Poor
17 Feb 2026
sylvia
The room smells so bad, bath tub is not working but shower is. The staff are nice and the breakfast is ok
Self
10/10
Exceptional
08 Feb 2026
William
The comfort and the quiet stood out...I'll be back!
Leisure Self
10/10
Exceptional
26 Jan 2026
Deborah
Staff very polite
Business Self
10/10
Exceptional
18 Jan 2026
William
Quiet and comfortable. I'll be back!
Leisure Self
8/10
Excellent
17 Jan 2026
Janice
A clean, convenient, centrally located hotel I Poway. The street noise was minimal. It is safe. For a quick one night stay, we were glad we stayed here.
Leisure Partner
10/10
Exceptional
12 Jan 2026
Teresa
Very satisfied with our stay . Great location , room was clean and we enjoyed a great breakfast in the morning ! Thank you
Leisure Family
6/10
Pleasant
03 Jan 2026
Frank
I noticed some of the rooms had minor issues of disrepair but for the price it was on par with any else. Breakfast menu was simple and adequate.
Leisure Family
10/10
Exceptional
29 Dec 2025
Margarita
Room spotless staff very kind. Will return next year for my trip. Thank you.
Leisure Family
6/10
Pleasant
14 Dec 2025
Bonnie
Accommodations were fair for price.
Leisure Partner
6/10
Pleasant
16 Nov 2025
Kannah-Marie
Bed was uncomfortable, the room smelled musty and was hot & muggy, even though the air conditioner was on.
Leisure Family
10/10
Exceptional
10 Nov 2025
Bill
Spotless room, courteous staff!
Leisure Self
10/10
Exceptional
09 Nov 2025
Rolando
ALL OF THE ABOVE was EXCELLENT… Definitely exceeded my expectations.. it was a pleasant surprise & experience 👍
8/10
Excellent
07 Nov 2025
Paul
Very nice place
Good people
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Arlene
Everything was good including the parking.
Leisure Family
10/10
Exceptional
03 Nov 2025
Kathy
The room was very nice and the breakfast was great as well. The staff was very friendly. It was a perfect stay and I would recommend. It was conveniently located as well.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Cesar
Room is tidy but it has a strong odors that I have to call a room service outright. Staff is great.
8/10
Excellent
31 Oct 2025
Andrew
It was just enough. Enough of everything we needed for the 7 hours we were there.
6/10
Pleasant
19 Oct 2025
Melissa
Rooms had some issues- phone didn’t work, tv buttons were broken. But staff was helpful and the rooms were a good value for our money.
10/10
Exceptional
17 Oct 2025
Alfonso Emmanuel
Good service
Business
8/10
Excellent
17 Oct 2025
Raquel
Parking was easy the location was not full of sketchy people, there was a homeless person living in the dumpster area, but he didn’t seem scary, the only don’t fall was that they don’t refill the shampoo, conditioner or body wash in the shower and we happen to have forgotten ours went to ask for some, and all they gave us was the tiny little bottle of shampoo and conditioner. So they might want to have housekeeping make sure that those are filled up on a daily basis.. other than that, everything was good
Leisure Partner
4/10
Poor
14 Oct 2025
Ariane
Family of 4, just needed a place to sleep for one night. The hotel felt sketchy and run down, our room had a strong unpleasant bleach-like odor, toilet barely worked. The A/C vent was caked in dust and had a used tissue jammed in there. Pillows were small and lumpy. Most of the microwave buttons didn't work. This was room 113. We didn't stick around for the free breakfast, so I can't comment on that. The hotel was way overpriced for what it was, but there weren't many decent options under $200 in the whole San Diego area the weekend of our visit. Will not stay here again.

Some positives - beds appeared clean, didn't see any bugs in the room, front desk staff was friendly.
Friends_and_family Family
8/10
Excellent
08 Oct 2025
Araceli
The staff was nice
Business Self
8/10
Excellent
04 Oct 2025
Aron
It was pretty laid back. Most everyone staying here was in town for the Rodeo and work. I was here for work and it was quiet. Room service does great and cleans everyday if you need.
Business Self
2/10
Poor
28 Sep 2025
Rizalina

Not a place we would recommend!

The room smelled terrible. We had to go to Walmart and buy some Fabreeze, plug in room deodorizers, and candles to overcome the damp, overpowering smell. The price and location were good but the smell of the room kinda ruined our stay. Lots of gnats too for some reason.
Friends_and_family Family
4/10
Poor
28 Sep 2025
Denisha
Room stunk
A/C stunk
Bath tub was rusted and unusable!
Leisure Self
2/10
Poor
14 Sep 2025
Jose
The room stink
Partner
6/10
Pleasant
14 Sep 2025
Alexandra
It was an okay stay, we did notice a funky smell in the room when we first arrived. We requested another room but that one turned out to smell more so we stayed at our original room. Overall it was a nive stay with no interruptions and the cleaning lady was really nice. They did let us know that the breakfast was going to be served at 6am-9am but both mornings it was served at 7am. They had a good variety of breakfast options which was a plus.
Leisure Partner
2/10
Poor
09 Sep 2025
Nikolina
Service and refund police is terrible
4/10
Poor
01 Sep 2025
Ping Cheng

early check in cost $35!!

Cannot do early check in, but after mountain hiking in the morning and etc, wait till 3:00pm is too much!! If early check in and I will be charged $35 as I was told by the front desk clerk
Friends_and_family Family
4/10
Poor
31 Aug 2025
Fernando
Old and rooms smell!
Leisure Partner
10/10
Exceptional
27 Aug 2025
Janet

Vet appointment for 2 dogs

Nice hotel. Quiet and clean. Perfect location for our veterinarian appointment at Frosted Faces in Ramona.
Business
8/10
Excellent
21 Aug 2025
Neil
Y
Leisure Self
10/10
Exceptional
04 Aug 2025
Yolanda
The breakfast selections were very good, the check-in was great and the parking and room size were excellent. It was the choice of toiletries and towels that left something to be desired: the sink soap bar is miniscule and only ONE, the bath towels are just adequate. The soap dispenser in the shower is not attached and therefore hard to use. I recommend a change in those items. Thank you.
Leisure Partner
6/10
Pleasant
27 Jul 2025
christine m
All was well, except some minor upkeep needs in the carpet and the bathtub/shower. An outlet next to the bed for electronic gear would be nice but not essential.
Leisure Self
10/10
Exceptional
27 Jul 2025
William
Delightfully comfortable!
Leisure Self
10/10
Exceptional
27 Jul 2025
Tomas
Very quite properly and very clean property
Business
8/10
Excellent
26 Jul 2025
Matthew
Stayed here since the price was reasonable. Best Western is usually a safe bet. Overall it was clean and fine for a night. Small property and location is in the back of Poway so it’s further away. Again booked late and just needed a last minute place to stay the night that was decent.
Leisure Partner
6/10
Pleasant
23 Jul 2025
LaReina

Wasn’t what I imagined

The shower has someone else’s fake lashes pieces inside the shower the shower has mold in it. The tub was not jetted even when I specifically asked the guy at checking in if it was and it had a ring around it the couch was hard and had a really bad smell to it the mirror in the living room had a hand print on it was not clean it has a nice view of the pool the people next to us had a baby that cried all night long and they were loud
Partner
6/10
Pleasant
21 Jul 2025
Maritza
My room had a unique smell despite how cleaned it looked.
8/10
Excellent
08 Jul 2025
Annette
Front desk attendant was not very friendly. I tried striking up a conversation anf it was like pulling teeth for them to respond.

Cleaning staff were great!!! When I asked for towels or had a question they always had a smile and were well equipped to answer.

Leisure Family
6/10
Pleasant
08 Jul 2025
Kendell
OVER PRICE FOR THE CONDITIONS AND THE CLEANLINESS
Leisure Family
6/10
Pleasant
03 Jul 2025
GERMAN
Did not really stay whole stay for personal reasins
Leisure Family
8/10
Excellent
26 Jun 2025
RUFINA
Clean and quiet environment.
Leisure Family
6/10
Pleasant
23 Jun 2025
Holly
Check in was friendly and helpful and the property was quiet but I would not stay here again. Property had boxes and cleaning supplies lying around randomly. Outside tables and chairs were dirty and disorganized so not inviting to use.
In the room, a hole in the wall was stuffed with a plastic bag, I expect to keep rodents out? There were stains on the carpet and a weird large drip of something orange in the shower that I didn’t care to investigate.
Leisure Family
10/10
Exceptional
09 Jun 2025
Kyle
Great
Self
6/10
Pleasant
09 Jun 2025
Lara
The remote for the tv wasn’t hooked up and there was no body wash or shampoo in our room
Leisure Family
8/10
Excellent
09 Jun 2025
Johan
Was good place to stay.
10/10
Exceptional
29 May 2025
Norma
The breakfast
Leisure
6/10
Pleasant
25 May 2025
Namik
Air conditioner inside room noisy. Overall everything okay.
Business Partner
8/10
Excellent
20 May 2025
Benjamin
Welcoming, comfortable beds and hot shower. Coffee excellent and love the waffles!
Business Friends
6/10
Pleasant
07 May 2025
David
This was an older property. Motel style with outside doors to the room. Room was clean. No one present during checkout. Continental breakfast was more limited than most but still doable.
Leisure Self
8/10
Excellent
13 Apr 2025
June

Stay over

Comfortable accommodations, easy access to food and stores. I have stayed here several times and like the location, it fit my needs. The young man at the counter is courteous, and I like his friendly conversation at check in/out. All of the check in people are friendly with warm smiles! Perhaps a few rooms could have updated carpet installed.
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Ned
Room was clean and spacious
Leisure Pet
10/10
Exceptional
10 Apr 2025
Miles
Thanks for a nice stay.
10/10
Exceptional
06 Apr 2025
Miles
It was a nice quiet stay for my son I appreciate it . He said it was one of the nicer stays hes had in a while. 😊. Thanks again .
10/10
Exceptional
29 Mar 2025
Jeff
Nice Location Clean Good Breakfast
Business Partner
6/10
Pleasant
12 Mar 2025
Jason

Not the greatest best western

The bed was very uncomfortable. Seemed like an old box spring that had no more padding left at all. The pillows are so small especially on a king size bed. The shower head leaked and had very little water pressure. One of the lights sometimes didn’t work. Definitely not the greatest best western I’ve stayed at especially for the price.
Partner
6/10
Pleasant
05 Mar 2025
Rose
I was staying there for work assignment and had many things to unload to room. They only had 2nd floor available when I checked in. There was no elevator so I had to make several trips up and own stairs to load when I check in and unload when I checked out. Next time I will ask how many floors and if there’s an elevator
Business Self
8/10
Excellent
23 Feb 2025
Diane

Feb stay

Breakfast was good. Clean area. Hotel was full but quiet. Room needed some updates. Staff checking in and out was great.
Friends_and_family Family
2/10
Poor
22 Feb 2025
SoFeya
It was smelly, old, uncomfortable hotel. I left right after checking in. I didn’t feel safe there. It was just terrible. I stayed there as long as it took me to find another property in the area.
Business Self
8/10
Excellent
11 Feb 2025
Monte

PW-BW

Good and secure place to stay.
Self
8/10
Excellent
05 Feb 2025
Verified traveler

PW-BE

Good place to stay. Economical.
Self
8/10
Excellent
03 Feb 2025
Verified traveler

PW-BW

Good place to stay
Self
8/10
Excellent
02 Feb 2025
Verified traveler

PW-BE

This motel is clean, secure and comfortable. The employees are helpful. Free parking. The breakfast buffet is basic, but sufficient. This motel had the lowest nightly cost for a decent motel in Poway.
Self
8/10
Excellent
31 Jan 2025
Rayford
The peole above my room were very loud. Staff didnt ask them to lower their noise level once i complained about it.

The breakfast didnt have the normal meal such as waffles.
Business_and_leisure Self
4/10
Poor
30 Jan 2025
Elias
Easy to find
Leisure Family_with_children
8/10
Excellent
29 Jan 2025
Verified traveler

PO-BW

Good place to stay. Secure and clean. Helpful employees, free parking.
Self
10/10
Exceptional
26 Jan 2025
John
ok
Leisure Partner
6/10
Pleasant
23 Jan 2025
Jimmy
Older and not very clean and in a commercial area
10/10
Exceptional
22 Jan 2025
Linda K
Staff
Business Family
10/10
Exceptional
21 Jan 2025
Verified traveler

BW-PW

Good place. Good rate for CA.
Self
10/10
Exceptional
10 Jan 2025
Miguel
Super quiet surrounding areas.
Leisure Partner
10/10
Exceptional
07 Jan 2025
jacqueline
Loved it there
8/10
Excellent
03 Jan 2025
Dana
The rooms were clean, provided breakfast and pet friendly
Leisure Pet
10/10
Exceptional
23 Dec 2024
Joseph
Excellent staff good breakfast clean and comfy room
Leisure Partner
8/10
Excellent
17 Dec 2024
Janet

Frosted Faces dog appointment

Everything was neat and clean. Had several mishaps with card key for room, but received the utmost courtesy. Everything needed was handled swiftly and pleasantly.
Very nice breakfast menu.
Business
10/10
Exceptional
13 Dec 2024
Stephen
very good!
Leisure Self
10/10
Exceptional
12 Dec 2024
Karin
Pool
Leisure
2/10
Poor
07 Dec 2024
Mohammed
Not good , I sent email to the manager never got a response back.
Leisure Family
10/10
Exceptional
07 Dec 2024
Mikayla
Staff was friendly, room was clean
Business_and_leisure Self
8/10
Excellent
23 Nov 2024
M A

Comfy and convenient

The room was quite comfortable. Clean and had good amenities. The AC-heater unit was too loud to use at night as the outside temperature dropped. The staff was super nice and provided an additional blanket. The complementary breakfast was quite good with a fresh waffle maker.
Friends_and_family Friends

Location & surroundings

Best Western Poway/San Diego Hotel
13845 Poway Road, Poway, United States

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Best Western Poway/San Diego Hotel

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