Name: Hotel Casona de la Isla
Address: Calle 30 de Junio, Peten, 17001, GT

6/10

Pleasant

15 Jul 2026

Katie

We stayed in one of the apartments across the street that are supposed to be great for families with a bit more space and a small kitchen. We are repeat guests of this hotel for many years. The floor was very dirty and stained our feet and socks black, even after asking for it to be cleaned after the first day when we noticed.

8/10

Excellent

01 Jul 2026

Valentine

The airport shuttle was quick, convenient, and made our arrival and departure stress-free. Since I had early morning activities planned, the hotel thoughtfully prepared a to-go breakfast for me, which was both convenient and greatly appreciated.

The front desk staff was amazing and went above and beyond to help us sign up for the Tikal tour. Their assistance made the process easy and seamless.

Although I didn't get a chance to enjoy the pool, it looked beautiful and very inviting. Overall, I had a wonderful stay and would definitely stay here again.

Friends

2/10

Poor

22 Jun 2026

Jonathan

The hotel staff was very unhelpful! Loud construction and no privacy , workers can see right into the bathroom! Very uncomfortable, waking up to load banging noise, also the dust from the construction coming into the rooms making it hard to breath .Be aware !!

Partner

10/10

Exceptional

19 Jun 2026

Philip

Good

Friends

10/10

Exceptional

01 Jun 2026

CHRISTIAN G.

Ok question are u looking for a room with fridge, microwave and more room then get the apartment. If u just want a room closer to the pool and restaurant get a room they have single and double beds not to big but bigger restrooms. Very close to the lake. So visually very nice sunset amazing. Overall great hotel would definitely come back

Family

10/10

Exceptional

16 May 2026

Anita

Our stay at Hotel Casona de la Isla was very good. No complaints. The rooms were very comfortable. The staff were very courteous and willing to assist with anything. The food was good and well presented.

6/10

Pleasant

10 May 2026

Thomas

Clean, simple, good breakfast, helpful staff.

Friends

10/10

Exceptional

24 Apr 2026

Erick

Great location nice hotel

Family_with_children

8/10

Excellent

10 Apr 2026

Denise

Great breakfast included, prepared fresh from limited menu. Nice bedding, good bed, bottled water replaced each day. Staff helpful and pleasant but seldom understand any English. Nice pool. Pleasant sitting areas overlooking lake Peten, however constant ‘mariache’ style music too loud all evening, made this less than pleasing. Short walk to shops, buses, tuck-tucks, boats. Nice stay but wouldn’t return to this country.

Partner

6/10

Pleasant

31 Mar 2026

yuliana

The room is very small, towels have holes and are not white. Bathroom is extra small, staff is ok many people not doing nothing.
Breakfast is ok, not variety options, hot tub is not hot and pool is open very late in the morning.
The place is not good for resting, noise of bars until 1am and there are pigeons living in the roof or something. Very cute style but I would say this is a $50 at most hotel

Family_with_children

4/10

Poor

20 Mar 2026

Virginia

Internet does not exist anywhere other than the lobby, although staff continues to say \"keep trying\". Miserable room design, and terrible bathroom fixtures. But the worst is the loud thumping of music from nearby bars. Ask for extra pillows to put over your head.

Self

10/10

Exceptional

10 Mar 2026

Michael

This has to be the best place in Flores

Friends

10/10

Exceptional

19 Feb 2026

Brian

Comfy bed - fan was enough. Clean. Beautiful spot

6/10

Pleasant

19 Feb 2026

Caroline

Excellent: staff and view
Good: breakfast was good and a small packed lunch was provided instead when we did Tikal one morning.

Not so good: The rooms are dated. We felt like we needed chiro adjustments after using the pillows for a few nights. The water smelled like sulphur and the room felt very musty.

10/10

Exceptional

11 Feb 2026

Jacob

Amazing breakfast, very clean amenities, housekeeper was regular and great. 10/10 will be back exactly here. Also this hotel is on the perfect location on this island from all activities you would wanna do.

Leisure Partner

2/10

Poor

20 Jan 2026

M

Hotels.com provides false info.
They offered an apartment seemingy in the hotel when in reality it is accross the street on a busy, stinky road.
The first apt offered was on the ground floor and looked like a prison cell. I refused and they showed me the first floor, just a bit better. NO windows, just some 'port holes' in the door. A couch that was totally worn through and that for $160Cad a night. No lake view just noise and exhaust fumes. Breakfast and staff were good.
Definately don't book the 'apartment' unless you enjoy choking on fumes and car traffic. What a rip off!

Self

10/10

Exceptional

15 Jan 2026

Ragupathy

It could not have been better. The friendly staff, the clean rooms, the good food. And their service.

10/10

Exceptional

13 Jan 2026

Nathaniel

Beautiful location to stay in Flores! The pool is top notch and the sunset views are amazing every night! Highly recommended this place!

Leisure Family

2/10

Poor

02 Jan 2026

Samantha

Terrible and stressful experience. Skip this hotel!! The shuttle pick up from airport NEVER showed despite confiming pick up date and time a week and a half in advance.

Front desk lady named Gilma Lamora was
incredibly rude. She messaged me in all caps about the shuttle arriving 40 minutes after the pick up time. I had to catch another company shuttle to avoid being stranded at the airport late at night (no uber or taxi).

When I arrived, I showed her the confirmation of my shuttle appointment in WhatsApp, and she just mumbled to herself and did not apologize. No reimbursement for the shuttle I had to pay out of pocket for either. Gilma ignored me when I tried to check in and get my keys, and proceeded to help other guests behind me. She was wrong about the number of nights I had booked as well. When I finally got my keys she refused to explain how to get to my room. Gilma, you should be ashamed of yourself and not work in hospitality!!

It was another battle with Gilma to get her to agree to call my return shuttle to the airport at the time agreed upon a week and a half ago in WhatsApp. I had to insist ar least three times. Zero integrity or accounability.

Wifi never worked (doesn't match names or passwords on hand out information).
For rooms facing the pool, it is very loud at night. The rooms are pretty crappy too, but it works for an overnight stay to visit Tikal.

10/10

Exceptional

16 Aug 2025

Katherine

Great location. Love that it has a pool and Jacuzzi. Across the lake. Has a bar and restaurant. Super friendly staff. Will definitely come again. Sadly I booked last minute but thankfully I got the last room available but next time planning it better so I can get a room facing the lake

Leisure Family_with_children

8/10

Excellent

17 Jul 2025

Thomas

Good stay

Staff was polite
Location is good
Food a bit overpriced at this hotel - nothing exceptional in term of quality - recommending to use the little supermarket nearby for top ups
Bathroom could be a bit cleaner
Nice decoration overall in the hotel
Free shuttle

Self

10/10

Exceptional

06 Jun 2025

Verified traveler

Nice basic and clean mini apartment. Bathroom is cramped and TV does not work well. Your room door opens to a busy street but things quiet down by 11 pm.

Leisure Partner

8/10

Excellent

27 May 2025

Douglas

Beautiful view of the lake.

Leisure Family

8/10

Excellent

26 May 2025

Wesley

Only bad thing about this location is the restraint beside it that had blasting music until 1:45 am

Leisure Family

10/10

Exceptional

18 May 2025

Lydia

Rooms are basic. The property is quaint and staff are very friendly and helpful

6/10

Pleasant

08 Apr 2025

Manuel

There is a smell to the room, maybe the humidity. However, is worse in the morning when the shower or the sink faucet start to run.

Leisure Partner

6/10

Pleasant

01 Apr 2025

Ruth ann

Our room was very dark
Street noise at night
Pool was nasty

Leisure Partner

8/10

Excellent

26 Mar 2025

Colin

No windows in the room /apparent except in the bathroom

8/10

Excellent

20 Mar 2025

Jewel

Cute and historical apartment style hotel with basic adventure traveler amenities.

Leisure Self

8/10

Excellent

20 Feb 2025

Norman

First room (apartment) was nice...but VERY, VERY NOISY...especially at night (right on main street).
Switched to regular room on my return visit...much more quiet!
Staff were great...breakfast was tasty...would stay again...just NOT in an apartment!!!

Leisure Self

10/10

Exceptional

10 Feb 2025

Joanne

Our Spanish is poor , so some difficulty with the language.
The staff were so very accommodating and tried very hard to meet our needs .
On our checkout @ 530 am they arranged our brown bag breakfast , thank you !
We would stay with them again

Friends_and_family Friends

8/10

Excellent

07 Feb 2025

Julie Marie

A lovely and clean place at a great price.

This was a terrific place to stay. The price was great, our room was spacious, clean, and comfortable. The location was great, with everything in walking distance. The staff was very friendly and helpful. I would give 5 stars based on all this, except that the place is a bit noisy. For one thing, our room was in a building across the street from the main hotel, and there was a busy road right outside our door. Lots of car and people traffic going by, into the evening. Also, we could hear the guests in a neighboring room as clearly as if they were in the room with us. Fortunately I had a white noise app which I used every night, and that helped. Also, the noise died down as the night progressed. Other than this, we had a fabulous stay.

Partner

10/10

Exceptional

05 Feb 2025

DAVID

Super friendly and helpful staff.

Friends_and_family Friends

10/10

Exceptional

29 Jan 2025

jim

We stayed in the apartment across the street. It was spacious and very well maintained.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Dorcas

It has a pool as jacuzzi which is really cool

Leisure Friends

10/10

Exceptional

26 Jan 2025

Panayiota

Was right in the center of the island on Flores. Nice and spacious. Nice pool and jacuzzi. Right on the water with beautiful views. Free shuttle service to and from the airport.

Leisure Friends

6/10

Pleasant

19 Jan 2025

Maxanne

This hotel is well-located on the small island town of Flores. It has great frontage on the lake. The room and bathroom were quite small and unremarkable. Staff was very nice. There was a pool, and a hot tub - though the hot tub wasn't hot the morning I had hoped to use it.

Leisure Self

8/10

Excellent

18 Jan 2025

Silvia

Great lake view and it's breakfast that is included delicious

Leisure Family

8/10

Excellent

14 Jan 2025

Magnus

Good stay

Very good situated - close to everything and beautiful sunset.
Nice dining area, pool and jacuzzi.
Good breakfast.
The room was very basic

Partner

10/10

Exceptional

30 Dec 2024

Scott

Recommended!

Great place with a very lovely pool and hot tub. Breakfast was lovely and the hospitality was wonderful. Good location to visit the Isla de Flores. There was AC in the room, too. Was probably one of the nicer hotels I stayed at in Guatemala in this price range.

Self

6/10

Pleasant

23 Dec 2024

Verified traveler

Okay for a single night but overpriced

The pool and the bar are very nice, but the rooms are small and dark. The bed sheets had a bad smell and the bathroom had a very small window that did not provide any kind of ventilation. Overall, with the high price we paid I would have expected a nicer experience. I would not spend more than one night here.

Partner

8/10

Excellent

15 Dec 2024

Kristen

This hotel has a bar and some dining areas on the water, a pool and hot tub, good breakfast included but does suffer from a lot of road noise bc the road along the water is flooded. Water was hot, power has back up but that didn't kick on when the power went out one time. Came back quickly.

Partner

8/10

Excellent

06 Dec 2024

Jorge

Everything great

Leisure Family

10/10

Exceptional

16 Nov 2024

Anthony

Overall recommend the hotel has a beautiful view from the restaurant. The rooms are equipped with a kitchen and a small living area. Will definitely stay here again. Hotel is walkable to dining and bars. And also has a pool in the property and free breakfast And WiFi.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Troy

Such an amazing stay. The room was large and clean. Appears newly renovated. Staff were very friendly and were able to check in to room when we arrived early. Included breakfast was great and rstaraunt meals even better. Staff very welcoming.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Edilto

At the centre of it all. Safe and convenient.

10/10

Exceptional

29 Sep 2024

Rosina Marilu Alarcon

I really recommend this place.

Family

10/10

Exceptional

18 Sep 2024

Juan

We loved the small apartment we rent behind the main hotel. Staff was amazing. Breakfast was included and it was soo good. Definitely staying there again in the future.

Leisure Partner

10/10

Exceptional

07 Sep 2024

Kunayaq

Property was in a beautiful area, views, lake, staff friendly and patient as my español is very poor. I loved it!

Leisure Self

8/10

Excellent

06 Sep 2024

Moshe

Location was good. Properly OK The room was clean

10/10

Exceptional

06 Sep 2024

Loany

Love the hotel, we stayed a cross the street in a very nice apartament. Lovely restaurant Greta staff

Leisure Family

10/10

Exceptional

30 Jul 2024

Christopher

Great experience! Very quaint hotel on Isle de Flores. Hotel head a wonderful pool and outdoor restaurant with an amazing sunset view looking over the lake. Highly recommended.

Leisure Partner

8/10

Excellent

15 Jun 2024

Maria

The hotel is perfectly located in the island of Flores. On weekends it can be loud because of restaurants and bars around it.

Leisure Friends

10/10

Exceptional

12 Jun 2024

Tess

The place was beautiful. Very clean compared to other hotels in the area. Definitely great value. We were very disappointed when we went to the next door hotel the following night because we were so spoiled here. A/c blows fantastic, bathroom is clean and view was beautiful. The triple large twin room is actually double beds so worked great for 3 children 3 adults

10/10

Exceptional

01 Jun 2024

Terry

Nice place and friendly staff

We had an apartment style room across the street from the hotel. The room was clean and comfortable. Nothing fancy but good for us.

Partner

10/10

Exceptional

26 May 2024

Alexandr

One of the older hotels on the island but going strong. Clean and up-to-date rooms. I had one of the cheaper ones overlooking the pool. Staff was helpful and friendly. Packed breakfast and taxi were arranged for my early morning flight (before regular breakfast service)

Business Self

10/10

Exceptional

19 May 2024

Xin

The location is good but not so quite in the evening. The front desk people are very helpful.

Leisure Friends

6/10

Pleasant

01 May 2024

Steven W

I arrived at 2:15. The front desk said check in was at 3. Fine. I went to the dining room and ordered a box lunch and paid for it. I waited for 20 minutes. No box lunch. No wait staff in sight. I hunted down a waiter. He went into the back and came out with the box lunch, obviously already prepared. Bad first impressions. The room was clean and the a/c worked which is a plus. I think I got the worst room in the hotel which seems to be a pattern when I book with Expedia. I’m thinking of going directly to the hotel for booking in the future.

Leisure Self

10/10

Exceptional

19 Apr 2024

Robert

Family run hotel, that make feel like welcomed.

Leisure Family

10/10

Exceptional

04 Apr 2024

Yesenia

Lovely view of the lake!

Leisure Family_with_children

10/10

Exceptional

04 Apr 2024

Roberto

Amazing stay. Breakfast was great, and other lunch options we tried were tasty. Room was very clean, and the staff were very attentive. Thank you for a great stay

Leisure Partner

10/10

Exceptional

03 Apr 2024

Eric

A/C was working well! We were in what they call an apartment across the street. It was spacious with a kitchenette, large bathroom and bedroom without windows. It’s very colonial looking from the outside. Very noisy during the day, but quiet at night. You can use the pool in the hotel across the street. Breakfast on the terrace overlooking the lake was fine. Great little place on the island of Flores.

Business_and_leisure Friends

10/10

Exceptional

25 Mar 2024

Henry Carlo

Great value for the price. Nice pool and jacuzzi.

Leisure Self

8/10

Excellent

22 Mar 2024

Paula

Hotel is old, but nice. Great location and pool. Only complaint would be the chairs around the pool are not in proper condition.

10/10

Exceptional

03 Mar 2024

Robert

Great hotel, staff, and dining. Central location on the malecón. Well equipped for extreme heat. My favorite of all the places we stayed throughout Guatemala.

Leisure Family

8/10

Excellent

29 Feb 2024

S.

Nice property with charm and excellent service.

First the customer service was excellent and made up for any other areas that were lacking.
Second the location, the pool and outdoor grounds, the hot water in bathroom, the breakfast were all excellent.
The room I stayed in was only slightly dated. Nothing a hardy traveler can't contend with. Would only disappoint the most pampered clientele.
Also the power went out during the hot morning and while they did fire up a generator I guess it wasn't enough power because the a/c wouldn't turn back on. For those I dropped two areas of review down to 4 stars.
Otherwise great!

Self

8/10

Excellent

27 Feb 2024

Tim

Enjoyed my stay here. I ended up in an alert ent across the street which I initially wasn’t to happy about but it turned out be the best option. No view of the lake but very quiet and cool (temp) apartment with a little kitchen to make your own meals if you want. A better a
Option than staying in the hotel which is very noisy with the other guests and music from the bar.

Leisure Self

10/10

Exceptional

22 Feb 2024

William

Great spot, great service, good food, friendly, helpful staff

Leisure Family

10/10

Exceptional

26 Jan 2024

gerwin

Great place to stay with the family. The service was excellent and the staff was very friendly. Property was beautiful and clean. Definitely would stay here again!

Leisure Family

10/10

Exceptional

26 Jan 2024

Rui

Great location. Bar /restaurant overlooking lake.

8/10

Excellent

16 Jan 2024

joseph

It's on the waterfront so great view in the morning having their free breakfast...they do someone who speaks English on the front desk. I was charged $14 on check in and they couldn't tell me what it was for or it seemed like what she was saying.

Leisure

10/10

Exceptional

12 Jan 2024

Nikolay

It's ok

Leisure Self

8/10

Excellent

04 Jan 2024

Christine

It was good but they put us across the street from the property which we werent expecting as we picked a lake front hotel to be lakefront

Leisure Partner

10/10

Exceptional

27 Dec 2023

Verified traveler

N/A

8/10

Excellent

29 Nov 2023

Gaurav

An older property, but quite charming, and right on the lake. The rooms were quite adequate, and the staff super helpful. There is a loud bar right next door, so make sure you have tight earplugs! There's no elevator. The breakfast was superb.

Leisure Friends

10/10

Exceptional

16 Nov 2023

DEAN

I have been staying at the Casona de la Isla for several years now and have usually stayed in the main hotel. In the main hotel the rooms are small but sufficient and the prices are reasonable. This time they put me in the apartments across the street which are spacious and brighter. I recommend them as an option.
One of my favorite things about the hotel is the bar restaurant area overlooking the lake where we usually eat breakfast. There is a great view in the morning and some spectacular sunsets over the lake in the afternoon. The staff are friendly and accomodating. I recommend the hotel. I am usually there once or twice a year.

Business Partner

10/10

Exceptional

25 Sep 2023

Adriene

They were very nice. The property is clean and the bed was comfortable. Nice view of Santa Barbara island. I like the smell of their soap too. The wifi works, and the breakfast was delicious. They let me drop off bags since I arrived before check in & let me leave bags on day of check out until I went to the airport, so I was much freer to walk around.

Leisure Self

10/10

Exceptional

30 Aug 2023

Venessa

Beautiful view

Family

10/10

Exceptional

15 Aug 2023

Alfonso

This was like an apartment, with kitchen and living room, air conditioned, and TV. Restaurant overlooking the lake makes it very relaxing. All employees were very nice all the time. Would visit and stay again.

Leisure Partner

10/10

Exceptional

18 Jul 2023

Paloma

This place is so special. It has heart. The location is perfectly situated on the water so you get a stunning view. The property is very well maintained and the staff is so friendly and welcoming. Breakfast was so fresh and delicious and the towel art!!! OMG! I was blown away every time my room was cleaned. So grateful for such a lovely stay!

Leisure Self

2/10

Poor

03 Jul 2023

Yolanda

The room given to us was across the street of the hotel. To use the pool and hot pool we had to cross the street. Super inconvenient

Leisure Family_with_children

10/10

Exceptional

28 Jun 2023

Wendy

Very nice hotel. Would definitely stay again. Staff was very friendly and helpful, the breakfast was fast, good and filling. Loved our stay and would go back.

Leisure Family

10/10

Exceptional

17 Jun 2023

DEAN

This is a great place to stay. Beautiful views from the lakeside dining area, friendly staff and clean rooms. I have stayed here many times and will be returning when I am in Flores.

Business Friends

6/10

Pleasant

02 Jun 2023

ramiro

I like the view of the lake and the sunset was amazing. The location is perfect. The lunch and dinner is the same menu and very limited. A little expensive dispute that is just basic stuff nachos taquitos basic menu

10/10

Exceptional

22 May 2023

Dolores

Very nice and clean property , the staff is beyond helpful , nice attentive.

8/10

Excellent

26 Apr 2023

Rudy

Very comfortable spot I high recommended

Leisure Family

4/10

Poor

27 Mar 2023

Bruce David

This place was the noisiest place I've ever stayed at. Street noise was super loud and a disco next door didn't help either. Staff was great, food was good but sorry I choose this place for the noise factor. Do not stay in any of the rooms that are on the backside or the apartments. You WILL be disappointed.

Leisure Partner

10/10

Exceptional

07 Mar 2023

Blanca I

Very nice place to stay. Confortable, clean.

Leisure Family

6/10

Pleasant

11 Feb 2023

Louise

Great ambiance. Beautiful view if lake with restaurant overlooking it. Nice pool and jacuzzi. Helpful staff for the most part.

Leisure Self

10/10

Exceptional

06 Feb 2023

Rebecca

Beautiful location. Minimal rooms, but pool and restaurant are nice and view of the lake.

Leisure Partner

10/10

Exceptional

24 Jan 2023

Dean

Hotel Casona de la Isla has become my \"go-to\" location when I am staying in Flores. I am usually there on business. The price is reasonable, the facilities and rooms are clean and the free breakfast on their patio/bar area overlooking the lake is a great way to start your day. It is hard to work in the rooms but working outside on the patio or other areas meets my needs. I would definitely recommend the hotel to others, and I do.

Business

6/10

Pleasant

02 Jan 2023

Ali

The issues we had with the apartment hotel 01 we were staying was that it was very noisy outside and we could hear them all, there was hot water issue.
Though Breakfast was great.

Overall we will not go back there again

Leisure Family

10/10

Exceptional

08 Dec 2022

Maria

Beautiful place! Rooms are simple and clean, staff are extremely kind and helpful, breakfast in the morning was complete and delicious in a beautiful dining room.

Leisure Partner

10/10

Exceptional

05 Oct 2022

Silvia

Excellent location. Close to tour bus stop. Across from boat rides. Close to restaurants. Everything is at walking distance

Leisure Family

8/10

Excellent

09 Sep 2022

Nicholas

The hotel is pretty and in a good location. The staff are friendly. The hot tub was not hot.

Business_and_leisure Family_with_children

8/10

Excellent

03 Aug 2022

Maria

Very well located. Next to the lake. From the back of the hotel you could walk to all the restaurants and the lake. No elevator, we were on the 4th floor. We had ac in the room but the wifi signal was weak since we were on the top floor.

Leisure Family

8/10

Excellent

25 Jul 2022

Hilma Yadira

Me gusto el lugar, el hotel esta bien ubicado

Leisure Family_with_children

10/10

Exceptional

25 Apr 2022

Emily

Really needed the air conditioning so that was a nice plus. The staff was incredible for helping us out and the breakfast that was included was fast and delicious!

Leisure Family

10/10

Exceptional

22 Apr 2022

Guillermo

Perfect location by the lake shore. Nice little hotel, basic accommodation.

Leisure Family

10/10

Exceptional

28 Mar 2022

hernando

upon arrival the receptionist had everything ready for us to register. breakfast was amazing. The view was perfect to relax after a long walk in the jungle and the pool was super clean.

Leisure Family