Niloofar
Clean , nice staff,
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9.0/10Excellent154 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.6/10 9.6
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Tepeu
A total of 30 rooms are available for guests' convenience at Hotel Tepeu. All guests staying at this property may take advantage of the Wi-Fi connection throughout. Travellers can enjoy the convenience of 24-hour reception. Travellers arriving by car will appreciate parking available at Hotel Tepeu.
Several conference facilities are available for the convenience of business travellers. The hotel may charge a fee for some services.
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Located in Flores, Hotel Tepeu is within a 15-minute walk of Mexican Consulate in Petén and Central Park. This hotel is 29.6 mi (47.6 km) from Tikal National Park and 0.8 mi (1.3 km) from Lake Petén Itzá. Make yourself at home in one of the 30 air-conditioned guestrooms.
Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include ceiling fans, and housekeeping is provided daily. The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Private host property
Pets not allowed
Important information
-
Special Instructions
The front desk is open daily from 6:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately USD 10.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Mexican Consulate in Petén
1 km / 0.6 mi
Central Park
1.1 km / 0.7 mi
Maya Mall
1.4 km / 0.9 mi
Lake Petén Itzá
1.4 km / 0.9 mi
Centro Cultural Manuel Antonio Baldizón Méndez
2 km / 1.2 mi
Flores Dock
2.2 km / 1.4 mi
Las Guacamayas Biological Station
2.2 km / 1.4 mi
Church of Our Lady of the Remedies
2.3 km / 1.4 mi
Archaeological Site Tayasal
3.8 km / 2.4 mi
King Canek Lookout
4 km / 2.5 mi
Chechenal Beach
4.3 km / 2.7 mi
San Miguel & Tayazal
4.8 km / 3 mi
Cuevas de Ak'tun Kan
4.8 km / 3 mi
Ixpanpajul Nature Park
11.9 km / 7.4 mi
Three Nations Beach
23.9 km / 14.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- Car park
- 24-hour reception
- Wi-fi
- Valet parkingExtra charge
- Room serviceExtra charge
- 24-hour securityExtra charge
- Dining area: 1
- Clothes dryer: 1
- Towels and bed linenExtra charge
- BarExtra charge
Show 8 more facilities & services
- Restaurant: 1
- Non-smoking areaExtra charge
- Conference room: 1
- PhotocopierExtra charge
- Business centreExtra charge
- Children playgroundExtra charge
- Entertainment programme for childrenExtra charge
- Breakfast
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Tepeu
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Tepeu
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Tepeu
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Tepeu
50
reviews shown
Daniella Lucia
I found the place clean, beautiful while my gardens groomed, and the people all very friendly
Juanita
Was my second time staying at the hotel and I really enjoyed it. I needed a ride and they accommodated me clean and comfortable. I highly recommend the hotel. Breakfast was good overall I enjoyed my stay. #My2ndHome
Elmer
Hotel Tepeu was amazing 10/10 for sure. When we arrived to Flores, the staff were very kind. Our room was on the third floor and there was no elevator but staff members carried our luggage up for us. That was really nice of them. It's an example of the incredible service the staff at Tepeu are all about. All the workers were excellent in their treatment towards us.
The room itself was great and the AC kept us cool. It's really hot and humid in Flores so that was a plus. Additionally, the pool was perfect for us. We were traveling with 2 year old and the pool had a shallow area specifically for kids like him to also enjoy. We were so grateful of how thoughtful the design was for the pool.
Like other reviews mentioned, one of the best features TEPEU had was it's restaurant. The food was delicious! You might have to wait a little bit since the staff take your order and cook the food themselves but the wait is definitely worth it. Their menu had so many options and everything we tried was fresh and delicious.
The room itself was great and the AC kept us cool. It's really hot and humid in Flores so that was a plus. Additionally, the pool was perfect for us. We were traveling with 2 year old and the pool had a shallow area specifically for kids like him to also enjoy. We were so grateful of how thoughtful the design was for the pool.
Like other reviews mentioned, one of the best features TEPEU had was it's restaurant. The food was delicious! You might have to wait a little bit since the staff take your order and cook the food themselves but the wait is definitely worth it. Their menu had so many options and everything we tried was fresh and delicious.
Susana
Has a little bit of everything, great food (breakfast, lunch, dinner, snacks), pool and bar (good drinks), staff was
karin
Everything really nice well maintained
Klas
The staff, breakfast, the room and everything you would expect to get at a hotel was excellent. Will come again
ENNA
Amables
Maya
I was placed in a completely different room, not given enough towels. When I went to the front desk to complain about it I was not told they would switch my rooms as they gave me the wrong room, but they never called me back after I went out to explore the town. I called a couple of hours later they did not want to switch my rooms or give me a compensation for giving me the incorrect room. They stated the room I originally booked was under repair due to the water but I was not told before they switched me to a smaller room
Jacqueline Azucena
Very nice property. Clean rooms , staff was very friendly. Hotel restaurant was very good. Quiet . Would definitely return to this resort.
Chunying
This a newly build hotel. Everything looks so pretty!
Carlos
Es un lugar muy bonito, como un oasis en medio del pueblo, limpio y ordenado, las camas son de muy buena calidad
Diego Ibarguen
The rooms are ok ,but there’s ti much noise outside. Wish they put better sound proof dors and windows .
Juanita
Highly recommended, clean, friendly staff and safe.
carlos
En este hotel puedes encontrar todas las comodidades que buscas en unas vacaciones, desde camas comodas, amplias y limpias sabanas, habiatcion comodas, piscinas para relajamiento, un restaurante con buen desayuno y comidas exquisitas, cervecitas para el calor y vinitos para las tardes frescas, y todos los chicos desde front desk hasta los que arreglan nuestras habitaciones ecxelentes
Monica
The hotel was the best! The staff was so attentive and helpful, it’s like they all just want you to have a great stay. Everything was clean and the food/restaurant was delicious. I want to thank Mery and Andrea especially for being the best!!
Rafael Contreras
En recepción no se comunican entre turnos, por ejemplo, en la mañana dejaba mi llave y en la tarde no sabían nada, en la mañana solicitaba transporte y en la tarde no sabían nada y el baño es muy bonito, pero no es muy funcional ni la regadera, ni la ventilación.
Ashvin
Staff was very friendly and helpful and the room was fine but the windows opened into the courtyard which meant very little privacy. They had seating in the courtyard which had a cute touch. The shower was cold for one of us - maybe heating is not reliable.
Neil
Friendly staff, easy check in and out, nice relaxing garden area and pool, clean room, tasty breakfast.
Only downside was that you need to take a cab or tuktuk to the island of Flores. However, it’s noisier and more expensive on the island so this worked for us better. The ride was only about 7 to 8 minutes away.
Only downside was that you need to take a cab or tuktuk to the island of Flores. However, it’s noisier and more expensive on the island so this worked for us better. The ride was only about 7 to 8 minutes away.
ERMIS
Buen hotel
Andre
Great hotel! Safe. Super friendly and accommodating staff. Couldn’t be happier.
Andre
Front desk staff (lady) was amazing! Property exceeded our expectations. Looking forward to returning
Silvana
Was a great place,to stay clean comfortable and great staff service
Jay
It’s brand new hotel. It is not at tourists area. Staffs are very nice and friendly. Unfortunately not many staff speak English, but there is Google Translate 😀
Diego
Great stay
Venkataraman
Good place to stay for an overnight stay before you head to Tikal. Slightly away from the center of Flores. Restaurant was decent and they did have a pool that I didn’t use
Juan
Really nice hotel. Clean atmosphere and rooms super clean with modern fixtures and furnishings. Really nice bathrooms. The pool was perfect with a nice bar and tables. This hotel is not on the water but just a couple of minutes up the street. Great stay.
David
Un hotel muy lindo, en una ubicación poco común. Pocos restaurantes cerca, aunque a 10 minutos del aeropuerto.
Rita
The hotel was great.
If I may suggest to put assemble a shower mat to prevent accidents, because I slipped in the shower- it was an extremely slippery tile in #108- and I really hurt myself.
So to equip the bathooms with non-slip shower mats would be my suggestion
If I may suggest to put assemble a shower mat to prevent accidents, because I slipped in the shower- it was an extremely slippery tile in #108- and I really hurt myself.
So to equip the bathooms with non-slip shower mats would be my suggestion
Arianny
Very nice hotel, nice rooms. Pools is beautiful, the garden around the pool is perfect, sitting area outside the room very cozy
Ludwin
Great customer service and beautiful place
Marcos
Love the pool
Ilda
Beautiful and relaxing stay! Loved the ambiance! Also we felt at peace since the property has it's own private parking area. The only thing was that the air conditioner started leaking, but the staff acted quickly and moved us to the next room. Overall wonderful stay!
Carlos
I pay extra to get a luxury room. For me and my love One. Kind bead room. The room is to small.it is on standard room. My room was on the third floor. No elevator. They switched me to a standard room on the grand floor. The said they can’t give me the difference. Don’t like it.
Noemi
It was a nice experience!
Gilmar
Good
Melanie
The room was very nice and clean. The outside area decor and pool were beautiful! The food and drinks were delicious! LOVED this hotel!
Celeni
Very Friendly staff :)
Sergio
Nuevo y refrescante
Excelente hotel para el estandar del lugar
Alan
Gorgeous hotel near the island of Flores, nice poo and bar area, rooms are clean, I Traveled with my family from the US and we had a really good time.
Katy
Lovely hotel but it’s very basic and the pictures look nicer than reality which makes it very deceiving. Good for a one night stop.
Verified traveler
Great stay!
We stayed there for 2 nights! They were doing a little construction close to our room while we were there so that's the only reason I would hold a star back, other then that it was great! The facilities are gorgeous! No complimentary breakfast either just do you no.
Vijayalakshmi
This looks to be a relatively new hotel. The staff was nice. There is only hot water on floors one and three. There were a million mosquitos in our room. It was a bit challenging to communicate since the staff did not know English that much. They also did not have that many vegetarian options.
Cindy
The property is beautiful. It's a hidden gem in an area that is not developed yet. It's not on the island of flores but it is walkable distance (if you don't mind walking) or it's a short cab ride.
The staff was courteous and very professional. I was always greeted with a smile. All the staff members I interacted with always went above and beyond to assist me. I was amazed by the quality of the service.
My room was clean, beds were comfortable. The reataurant on site was good.
I honestly have no complaints, all my needs were met and considering the rating I was pleasantly surprised.
The site and the room were as pictured.
I highly recommend this place.
The staff was courteous and very professional. I was always greeted with a smile. All the staff members I interacted with always went above and beyond to assist me. I was amazed by the quality of the service.
My room was clean, beds were comfortable. The reataurant on site was good.
I honestly have no complaints, all my needs were met and considering the rating I was pleasantly surprised.
The site and the room were as pictured.
I highly recommend this place.
Paola
Hidden Gem! I found this hotel in TikTok and stayed 3 nights with family
The staff was so kind, friendly and respectful
I’ll definitely stay here on my next visit to Tikal!
The staff was so kind, friendly and respectful
I’ll definitely stay here on my next visit to Tikal!
Antonio
Terrific new hotel with outstanding service
Had a lovely stay at this hotel with my family late August as a base to visit Tikal. The hotel was new, clean and very comfortable. Also enjoyed dinner at their on-site restaurant on a couple of occasions - we were impressed by the service and extra attention given to us by the staff - particularly by Sergio and Jose - thank you for being so nice to us. Overall, we enjoyed our stay here and will return when we visit Tikal and Guatemala again.
Hernan
Highly recommended! The staff is extremely friendly and accommodating, food is delicious, rooms are spacious and spotless. Lovely facilities, can't wait to come back to Flores and stay at Tepeu again.
Dane
We booked this hotel because of the amenities- pool, breakfast, and enough beds for our family. We knew it was a ways out from the tourist area of Flores, but what no reviews said is that it is basically in the village. Within 5 seconds of leaving the hotel lobby we were witnessing pigs mating on the side of the dirt road. It is a luxury hotel in the middle of a less fortunate community. This hotel is a long hot 30 minute walk to Isla de Flores, so be prepared either to sweat and eat a lot of tuk tuk fumes, or pay for transport. A couple other complaints were: at check-in they informed us our room booking did NOT in fact include the free breakfast, but no info as to why. We had a mix of indifferent and great service from staff while we were here. The “twin bed” in our room that we paid extra for and enticed us to stay was a couch that not even our ten year old could fit on comfortably. The air conditioning and fan were wonderful and reliable, but the bathroom had a strange double window set up that could not be closed and had no bug screen so we were inundated with mosquitoes. The pool was great, but we could not use it because of a photo shoot the first day, and it closes at 8:00 so you need to hustle back from your tourist activities to swim. Otherwise the hotel is clean and nice, and compared to other hotels we stayed in during our Guatemalan trip, A/C is a game changer. If you are looking to spend time on Isla de Flores, though, stay closer.
Wilfredo
This is a beautiful place to stay ❤️ 💖 I really recommend love it
Ricardo
Very friendly
Location & surroundings
Hotel Tepeu
Calle Al Caracolito, 8010, Santa Elena, Flores, Peten, Guatemala
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Hotel Tepeu
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