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Villa Maya

Tikal - Flores · Guatemala

Laguna Petenchel, Santa Elena PeténView location

9.6/10Excellent230 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort8.8/108.8
Condition9.4/109.4
Location6.4/106.4
Neighborhood7.6/107.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Villa Maya

The hotel is located in a natural reserve and is surrounded by tropical rainforest. It is also on the shore of the Petenchel Lagoon and 45 minutes from Tikal National Park. The hotel is located just 15 minutes from Mundo Maya International Airport. This is a nice air-conditioned bungalow complex.

The hotel has 56 spacious guest rooms and conference rooms. Services at the hotel include a lobby with a 24-hour reception and currency exchange facilities. There is a newspaper stand, bar, restaurant and a car park. Internet access and a laundry service are also available to guests.

A transfer service to and from the international airport is available on request and for an extra charge. The spacious rooms are located in several bungalows in the garden. All are equipped with a private bathroom with shower and hot water.

There is a direct dial telephone, satellite/cable TV and individually regulated air conditioning in each room. Additionally, all rooms have a private balcony on which guests can enjoy the beautiful view of the lagoon, jungle and exotic gardens. The hotel has an outdoor swimming pool.

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For guests wishing to explore and enjoy the nature trails in the area, it is possible to rent bicycles (for an additional fee). The restaurant serves international and local specialities for breakfast, lunch and dinner.

Located in Flores, Hotel Villa Maya is on a lake, within a 10-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. This family-friendly hotel is 3.5 mi (5.6 km) from Lake Petén Itzá and 7.1 mi (11.4 km) from Flores Dock.

Make yourself at home in one of the 56 individually decorated guestrooms. Rooms have private balconies. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - 10:00 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
    • Rollaway bed fee: GTQ 150.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Petén Itzá 5.6 km / 3.5 mi
Ixpanpajul Nature Park 5.7 km / 3.6 mi
San Miguel & Tayazal 6.2 km / 3.9 mi
Cuevas de Ak'tun Kan 6.2 km / 3.9 mi
Centro Cultural Manuel Antonio Baldizón Méndez 10.2 km / 6.3 mi
Maya Mall 10.4 km / 6.5 mi
Archaeological Site Tayasal 10.6 km / 6.6 mi
Central Park 10.9 km / 6.8 mi
Chechenal Beach 11.2 km / 7 mi
King Canek Lookout 11.2 km / 7 mi
Flores Dock 11.4 km / 7.1 mi
Las Guacamayas Biological Station 11.5 km / 7.1 mi
Church of Our Lady of the Remedies 11.5 km / 7.1 mi
Mexican Consulate in Petén 12.5 km / 7.8 mi
Three Nations Beach 17.7 km / 11 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Number of floors (main building): 2
  • Twin rooms: 26
  • Double rooms: 10
  • Triple rooms: 2
  • Superior rooms: 18
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Airport
Show 75 more facilities & services
  • Entertainment Area
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Bikes available: 5
  • Towels and bed linen
  • Bar
  • Restaurant
  • Smoking area
  • Conference room: 2
  • Meeting room: 1
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • MassageExtra charge
  • Breakfast
  • Breakfast served to the tableExtra charge
  • Continental breakfast
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • Set menu lunchExtra charge
  • À la carte dinnerExtra charge
  • Set menu dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Half BoardExtra charge
  • Half board without drinksExtra charge
  • Full boardExtra charge
  • Full board without drinksExtra charge
  • Special dietary optionsExtra charge
  • Vegetarian mealExtra charge
  • SnacksExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Fitness
  • Cycling / mountain bikingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 30 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable2 photos

    Villa Maya

    TRIPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    3 × Single bed 80-130 width, 2 × Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Direct dial telephone
    • Mini fridge
    • Individually adjustable air conditioning
    • Balcony
    • Bikes Available: 5
    • Children share the bed with parents
    • Housekeeping
    • Smoke detector
    • Fan
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Terrace

    Facilities with extra charge

    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Villa Maya

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Villa Maya

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Villa Maya

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Villa Maya

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Villa Maya

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 30 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Villa Maya

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 2–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Toiletries
    • Desk
    • Fan
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Garden
    • Bikes Available: 5
    • Wi-fi
    • Terrace
    • Balcony
    • Individually adjustable air conditioning
    • Mini fridge
    • Wake-up service
    • Direct dial telephone
    • Shower
    • Alarm clock

    Facilities with extra charge

    • Extra beds on demand
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 32 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    Villa Maya

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Toiletries
    • Shower
    • Direct dial telephone
    • Mini fridge
    • Individually adjustable air conditioning
    • Balcony
    • Terrace
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Fan
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
    • Garden
    • Bikes Available: 5
    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 30 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    Villa Maya

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Garden
    • Bikes Available: 5
    • Wake-up service
    • Alarm clock
    • Wi-fi
    • Terrace
    • Balcony
    • Individually adjustable air conditioning
    • Mini fridge
    • Direct dial telephone
    • Shower
    • Bathroom
    • Toiletries
    • Fan
    • Smoke detector
    • Children share the bed with parents
    • Housekeeping

    Facilities with extra charge

    • Hairdryer
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Villa Maya

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Villa Maya

9.6
Excellent
230 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.4 /10
Location
6.4 /10
Neighborhood
7.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Rosa Elena
Súper recomendado 👍
Family_with_children
10/10
Exceptional
10 Jul 2026
Luis
Considero que es un lugar muy bonito para viajar en pareja o familia.
Está muy bien cuidado y el entorno natural nos encantó.
Tuvimos la oportunidad de caminar por uno de los senderos del lugar y vimos animales propios de la región como monos y aves.
También pudimos ver un lagarto que vive en la laguna.
La comida estuvo bastante buena aunque sería el único punto que considero que debe tener una mejoría ya que el menú no es tan amplio.
Partner
10/10
Exceptional
02 Jul 2026
WILMAR
Exelente servicio ideal para familias
8/10
Excellent
29 Jun 2026
Adrian
Beautiful hotel, a little bite updated but still very nice. Loved the surroundings, the restaurant staff vas very attentive and the food wss good! I would stay here again. Don’t forget to bring bug repellent 😁
Partner
8/10
Excellent
28 Jun 2026
Matthew
Clean, friendly and helpful. Good food, AC and cool location on the lagoon
Family_with_children
10/10
Exceptional
03 Jun 2026
Miguel
Excelente servicio. Personal amable y lugar muy familiar con naturaleza en todos lados. Comida de buena calidad
Family_with_children
10/10
Exceptional
26 May 2026
Dorothy C
Hospitality, relaxing property, friendly staff
Self
10/10
Exceptional
26 May 2026
Victoria
Excelente servicio, de todo el personal.
Family_with_children
10/10
Exceptional
13 May 2026
Lisandro
Great location and great staff always ready to help
Self
8/10
Excellent
11 May 2026
Lesli
Las camas son algo duras, y las almohadas incómodas.
Partner
8/10
Excellent
08 May 2026
Gabrielle
Beautiful property, amazing pool, nice restaurant, super friendly waiters at the restaurant. The front desk staff was okay.
Partner
10/10
Exceptional
07 May 2026
Julia
Beautiful stay by the lagoon.
Delicious food, lovely property, super helpful and friendly service.
Partner
10/10
Exceptional
31 Mar 2026
HECTOR
Breakfast and dinner are great! Come and see Juancho the crocodile in the lake😳
Family_with_children
10/10
Exceptional
18 Feb 2026
Jonathan
Clean and beautiful
10/10
Exceptional
24 Jan 2026
Andrea
Beautiful, clean, elegant, amazing views, best food, and everything so fancy, loved the experience there.
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Hilda
Limpieza, excelente servicio comida excelente
Leisure Family
10/10
Exceptional
06 Jan 2026
Gita
The service and facility were excellent. The fact that it’s set in the middle of a jungle on the lake is fantastic.
10/10
Exceptional
09 Dec 2025
Alejandro
Everything was good
10/10
Exceptional
04 Dec 2025
Dean
All the amenities and service were exceptional. The location and setting is so perfect if you are a nature lover. It feels like camping in the wild with modern amenities, convenience and luxury. The staff are so well trained and care!
10/10
Exceptional
01 Dec 2025
Vanessa
Divino, espectacular. Queda un poco retirado de flores pero es un lugar espectacular para descansar y desconectarse la vista al lago increíble todo espectacular
10/10
Exceptional
23 Oct 2025
Martin
El personal de staff es muy amable, te ayudan con el transporte, las chicas de recepción súper amables. Lo recomiendo ampliamente
Business_and_leisure Self
10/10
Exceptional
18 Oct 2025
Mario
The place is impeccable I highly recommend this Hotel, it’s real close to the airport and a nice drive to Tikal and many other beautiful places
Leisure Partner
10/10
Exceptional
07 Oct 2025
carlos rene
A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.
Friends_and_family Friends
10/10
Exceptional
25 Sep 2025
Andres
Excelente lugar, volveré sin dudas.
Leisure Family
10/10
Exceptional
16 Sep 2025
Martha
Great service friendly staff
Beautiful
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Jose
This hotel is amazing the sounds the nature around the hotel, very clean the hostility the food everything was perfect
10/10
Exceptional
08 Aug 2025
Jacob
A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.
Leisure Family_with_children
10/10
Exceptional
05 Aug 2025
Juan
Beautiful property!
Leisure Partner
10/10
Exceptional
02 Aug 2025
Mary
Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.
Leisure Family
10/10
Exceptional
21 Jul 2025
Jessica Andrea
Everything was perfect!
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Gregory
Nice quite resort
Leisure Self
10/10
Exceptional
20 Jul 2025
Myron
Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Leisure Family
10/10
Exceptional
09 Jul 2025
Soraya
Very peaceful and preserve place.
The nature is just beautiful.
Leisure Friends
10/10
Exceptional
04 Jul 2025
Rodrigo
Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Leisure Family_with_children
8/10
Excellent
03 Jul 2025
Jeong Woo
Good
Leisure Family
10/10
Exceptional
30 Jun 2025
Verified traveler

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Friends_and_family Friends
10/10
Exceptional
30 Jun 2025
Verified traveler

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Friends_and_family Friends
10/10
Exceptional
26 Jun 2025
Gricel
Highly recommend!!! Beautiful property!!! Food at restaurant is all amazing!
Leisure Family_with_children
8/10
Excellent
23 Jun 2025
Ernest
Clean
10/10
Exceptional
10 Jun 2025
Verified traveler
It’s so beautiful and peaceful.
10/10
Exceptional
02 Jun 2025
Norman
Friendly staff, and absolute gorgeous location with superb cabin placement
Business_and_leisure Family_with_children
10/10
Exceptional
03 Apr 2025
Dmitry

Awesome villa in the middle of jungle

Super comfortable and nice looking villas on the lake. Lots of wildlife around (we even saw a crocodile while having breakfast in the restaurant). Many hikes through the rainforest to enjoy the nature. The gem of our whole trip to Guatemala.
Friends_and_family Family
10/10
Exceptional
24 Mar 2025
Elizabeth
Loved the place, the wild life in the area.
Leisure Family
10/10
Exceptional
09 Mar 2025
Ruoyan

Wonderful stay

Overall the experience is amazing.
1) The hotel is very responsive in messaging on hotels.com.
2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people.
3) We had breakfast and dinner at the hotel, both were great!
4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Friends_and_family Friends
10/10
Exceptional
06 Mar 2025
karen
Staff was very attentive. The hotel was beautiful, serene jungle experience.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Victoria
We love how friendly everyone is and very clean!
Business_and_leisure Family
10/10
Exceptional
03 Jan 2025
Sunetra
Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Leisure Family
10/10
Exceptional
03 Jan 2025
Arjen
Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Leisure Partner
10/10
Exceptional
30 Dec 2024
NORMAN
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Leisure Partner
10/10
Exceptional
27 Dec 2024
Cheryl
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
4/10
Poor
22 Nov 2024
Rachel

Great staff, rooms need work

The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Partner
8/10
Excellent
14 Nov 2024
Dagmaris
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Leisure Partner
10/10
Exceptional
19 Oct 2024
Mario
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Leisure Family
10/10
Exceptional
07 Sep 2024
Fredy
Well recommend hotel for sure
10/10
Exceptional
07 Sep 2024
Yemby F
Un lugar Hermoso para lá família
Leisure Family_with_children
10/10
Exceptional
23 Aug 2024
Peter
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301).

Best for those looking to unwind and rest after waking the pyramids of Tikal.

Would return
Leisure Self
10/10
Exceptional
13 Aug 2024
steve
Excellent
Leisure Family
10/10
Exceptional
12 Aug 2024
Margaret
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Leisure Partner
10/10
Exceptional
30 Jul 2024
Rosa
Beautiful resort. Super friendly staff.
Leisure Family
10/10
Exceptional
27 Jun 2024
Flor
Me encanto el lugar y el servicio excelente!
Leisure Family
8/10
Excellent
17 May 2024
Maria
El aire acondicionado no trabaja bien. Nos morimos de calor
Friends_and_family Family
10/10
Exceptional
13 May 2024
Maura
I liked the Forrest and excellent service
Leisure Family
8/10
Excellent
15 Apr 2024
Jesse
Staying here, you are literally in a Jungle. If you do not like the nature, it's noises and surprises, this resort is not for you.

If you are okay with Howler Monkeys waking you up in the middle of the night, a few spiders or Geckos on your ceiling then you will be alright.

This resort is absolutely gorgeous.

Restaurant food was decent, smoothies were excellent.

Only thing I disliked was the cost to taxi to Flores and back every time. 150 GTC each way, some taxi will try charge you 250 GTC. The resort offers a shuttle but that is 30USD for 2 people.

Find a genuine driver. Don't bother with the ones at airport.

Renting a car is worth it.

Late checkout is 6pm ✅
Leisure Family
10/10
Exceptional
30 Mar 2024
VICTOR
Everything was amazing
Leisure Partner
10/10
Exceptional
07 Mar 2024
Lindsay
Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Leisure Partner
10/10
Exceptional
24 Jan 2024
Marcos
One of the best experiences we ever had. Will like to repeat!
Leisure Family
10/10
Exceptional
21 Jan 2024
Verified traveler

Beautiful Hotel

Beautiful hotel with a resort feel and especially nice for the price. Room was comfortable, grounds well kept, staff friendly, and food at the restaurant was good. They have some great places to relax with a book or watch a sunset, and this would be a good place to take a day trip to Tikal. Guests have the option of air conditioning or enjoying the open air. Overall, a great experience and I would definitely come back or try out some of the other affiliated properties.
Partner
10/10
Exceptional
19 Jan 2024
Steven

Amazingly beautiful!

Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
Friends_and_family Family
10/10
Exceptional
27 Dec 2023
Gwendolyn
Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Leisure Family_with_children
10/10
Exceptional
06 Dec 2023
Edgar
Great place to rest and safe, 5 star property.
Leisure Friends
10/10
Exceptional
30 Nov 2023
Kristin B
This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place!
Would definitely stay here again.
Partner
10/10
Exceptional
22 Sep 2023
Jenny
We really enjoyed the scenery and location of the hotel. It was a bit isolated and about a 20 min drive from the Flores town. We did not mind at all. The location was peaceful and relaxing. The rooms are surrounded by a lake and nature. The staff was very attentive and kind. The pool was next to the lake and restaurant, where it made it easy to order. The prices for excursions might be higher at the hotel. We booked an excursion to the blue crater and found out that we paid twice as much than other people staying at other hotels near the town. Also, Room did not have a television. Other than that, the hotel is a top place to stay if Peten Guatemala. We loved our stay there!
Leisure Partner
10/10
Exceptional
09 Sep 2023
Stephanie Yvette
I like the exercise trail. We rented the bikes and rode the trail. Loved the deer, the monkeys. The individual cabanas. The staff were great.
Leisure Family
10/10
Exceptional
15 Aug 2023
Osvaldo
Although the hotel was a bit secluded, there were many enjoyable activities such as bike rentals along with an amazing path for both mountain biking and walking.
Leisure Family
10/10
Exceptional
13 Aug 2023
Lulu
Good hotel to stay and go on day excursions around the area. The pool is nice, breakfast is good. We even got a chance to ser a crocodile swim by. My kids were happy with this hotel and so were we.
Leisure Family
10/10
Exceptional
07 Jul 2023
Cristian
Felicitaciones muy buen hotel
10/10
Exceptional
12 Jun 2023
Pablo
Very nice.
Leisure Friends
10/10
Exceptional
07 Jun 2023
Juan Carlos
The most wonderful hotel. Can't wait to come back. It is so beautiful, it fills your heart. We were visited right beside our table by a family of 6 wild monkeys. Also many different birds. Deer, tappir and many other animals walked past us. Wow. The rooms were super nice and the food is great.
Leisure Partner
10/10
Exceptional
05 May 2023
Tamara
Lovely resort tucked away on the edge of a lake with lovely exposed beam architecture and very spacious rooms. Common areas are all beautiful. My stay felt like a retreat.
Leisure Self
6/10
Pleasant
09 Apr 2023
Rodrigo
Hotel muy bonito y su personal muy servicial. las Piscinas estaban un poco sucias, especialmente la de niños, no sé por qué estaban apagadas. La catarata estaba apagada y no daban ganas de meterse.
Leisure Family_with_children
10/10
Exceptional
13 Jan 2023
Jennifer
Absolutely stunning- impressed with the restaurant and the fact that there were no mosquitoes despite being in the forest. 10/10 cannot wait to be back!
Leisure Family
10/10
Exceptional
18 Dec 2022
Gerardo
Excelent secluded hotel with a beautiful lagoon
Leisure Friends
8/10
Excellent
23 Nov 2022
Marta
The property was very clean and relaxing. Pool area could use an update. The restaurant food was yummy!! Staff was very friendly and helpful. The hotel tour service to Tikal was outstanding, the trip to Tikal was amazing.
Leisure Family
10/10
Exceptional
14 Nov 2022
Jasmin
Helpful English speaking staff. Spacious room with balcony view of the lake. Lovely restaurant that served the best grilled platter we had in Guatemala. Would highly recommend this property to others.
Leisure Partner
10/10
Exceptional
16 Oct 2022
Tatiana
A slice of paradise, this hotel is on a lake with gorgeous views, amenities, and wild life sounds. A perfect place to spend your honeymoon or simply stay for a few days. We loved it!
Leisure Partner
10/10
Exceptional
18 Aug 2022
Byron
Perfect place to stay in Flores. Just outside the main island yet secluded and remote feel.
Leisure Family
8/10
Excellent
06 Aug 2022
Verified traveler

Great outside venue.

The outside atmosphere was excellent. But the room was sub-par at best. Need to pay more attention to cleanliness. Beds were very firm.
Friends_and_family Family
10/10
Exceptional
23 May 2022
Estela
Staff very nice and professional. Food was great
Loved the lake view.
Leisure Partner
8/10
Excellent
11 May 2022
Maria
Nice hotel but too dark at nights need more lights outside of the walking areas …
Leisure
8/10
Excellent
09 May 2022
Isaac
Amazing resort located in the middle of Peten’s jungle with a lake view. Food is good but not mind blowing. Rooms are clean, comfortable and most importantly with AC, although not luxurious in any way. Overal great place to stay
Leisure Self
10/10
Exceptional
22 Apr 2022
Raul
The hotel was the great complement that we were looking for the Tikal experience!!
Leisure Partner
10/10
Exceptional
24 Mar 2022
Juan
Great place i would definitely come back
8/10
Excellent
16 Dec 2021
Gustavo
It was a really a very nice experience, very relaxing, people very friendly. I will recommend it any time.
Partner
8/10
Excellent
05 Dec 2021
Haley
Eco-friendly, accommodating
Leisure Family
10/10
Exceptional
01 Nov 2021
Alvaro
Grear place, conveniently located. Trails and outdoor activities werr amazing!
Leisure Family
10/10
Exceptional
18 Oct 2019
Gloria

Relax!!!

Nice quiet place, very comfortable and clean
Friends_and_family Family
10/10
Exceptional
04 Jul 2016
Verified traveler
Overall, a very pleasant and confortable stay. The place is excellent if you want to relax and the service is very good.
10/10
Exceptional
02 Apr 2016
Verified traveler

Wonderful experience

It was wonderful felt like being in the jungle, you could see parrots, hear the monkeys, and watch the deers. aand in the lake you could see cocodriles. it was beatiful!
Family
8/10
Excellent
31 Dec 2015
Stuart

Nice surroundings but not to standards

The hotel is secluded in an ecoreserve. You see a lot of wildlife there: birds, crocodiles, hawling monkeys. Beautiful view on the lake ftom the terrace. It is perfect if you are staying one or two nights but not more. The restaurant food is pretty poor, not much choice and expensive. If you ask for a taxi, they call a travel agency of their own and the receptinist makes you pay a fortune in cash!!to her. What a rip off. So you should better have your owncar. They welcome a lot of group from bus tours.. so not the best crowd.
The first room they proposed was small, old and smelly. After we complained, they transfered us to a \"suite\" which was much better but still basic for the price with a small uncomfortable bed, no room to hang your towels and a noisy fridge.
Partner
6/10
Pleasant
25 Jul 2011
Dario

Remains of Tikal

The nature around the hotel is beautiful, but it's for those looking for isolation and tranquility, but definitely not for those who want to get in contact with the beautiful cities surrounding the Peten Lake (Flores Island, San Miguel, Santa Elena, etc.). Rooms doesn't have TV and if you want to go to the urban areas or visit the remains of Tikal you should be ready to pay a lot for taxis (no buses and definitely can't go by foot)

Location & surroundings

Villa Maya
Laguna Petenchel, Santa Elena Petén, Santa Elena, Guatemala

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