Name: Peten Esplendido Hotel and Conference Center
Address: 7 AVENIDA 14-44 Zona 9, Flores, GT

10/10

Exceptional

09 Jul 2026

LEONEL

Todo nítido

Self

8/10

Excellent

03 May 2026

Orlando A

Room was facing the lake which I lovef

Friends

4/10

Poor

17 Apr 2026

Oscar

No dan factura

10/10

Exceptional

12 Apr 2026

Eugenia

Good food

Family

10/10

Exceptional

04 Apr 2026

Roberto

Nice clean and sale hotel with a crear view

10/10

Exceptional

29 Mar 2026

Alicia

Mmm

8/10

Excellent

24 Mar 2026

Rosa Maria

yes

Friends

8/10

Excellent

16 Mar 2026

Lionel

Hotel is on a good location, breakfast buffet was great. Would recommend if you are looking for a cheap place to stay, and walk around the town!

Friends

10/10

Exceptional

12 Mar 2026

john

Very comfortable with a good location and price.

Self

8/10

Excellent

20 Feb 2026

Carlos

Yes, very nice place, clean, staff very helpful and excellent budget hotel

Friends

8/10

Excellent

21 Jan 2026

Susana

Muy amables

2/10

Poor

30 Dec 2025

robert

huge crack in the shower wall

Leisure Family

10/10

Exceptional

19 Dec 2025

Julio Roberto Garcia

Our stay was perfect. An excelent choice for stay near Flores. The restaurant was delicious with a perfect view.

Leisure Family

10/10

Exceptional

04 Dec 2025

Mariza

Clean room and friendly, helpful staff

Leisure Family

10/10

Exceptional

15 Nov 2025

CRISTIAN

Hello, in this opportunity for our proposal this hotel is located our perfect way.

10/10

Exceptional

11 Sep 2025

Veronica Yasmin

Excellent location walking distance to all services, mall, church, etc.
Safe, quiet and friendly.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Mario

.

Leisure Partner

4/10

Poor

19 Aug 2025

Victor

It Is ugly

8/10

Excellent

28 Jul 2025

Karleen

Good

Leisure Partner

10/10

Exceptional

21 Jul 2025

Marcos

It’s Exellent

10/10

Exceptional

24 Jun 2025

Adrian

Great hotel
Excellent location
Great price

Leisure Friends

8/10

Excellent

18 Jun 2025

Pablo

Very good

Partner

4/10

Poor

16 May 2025

Luis

The hotel has no many options for meal

Business Self

4/10

Poor

14 Mar 2025

Christian

The shower dirty both days. No hot water. No elevator.

Business

10/10

Exceptional

18 Feb 2025

Maria

The beds, bed sheets and towels were excellent. Great views of the lake and the island of Flores. Good good at the restaurant. 10 minute walk to the island. Next to the mall

Leisure Friends

8/10

Excellent

15 Feb 2025

Stephen

The hotel is off the island, which at first was a disappointment, however the walk is only ten minutes and the area is much quieter than the island

Leisure Friends

8/10

Excellent

02 Jan 2025

Iryna

Stayed for one night.
Pros:
- convenient location, beautiful view on the lake, very close to Isla de Flores
- complementary parking very close to the hotel
- friendly courteous staff

Cons:
-building outdated, needs a renovation. In my room the window wouldn’t close and all noises from the lake were in my room
-room was very small, (though quite convenient with a TV and a minifridge)
- warm water in the shower was inconsistent
-wifi signal very weak
- no elevator (which was not a problem for us)

Leisure Family_with_children

8/10

Excellent

25 Nov 2024

jasmine

It was a nice stay, had a beautiful view, nice pool to enjoy as well as air-conditioning. Staff was friendly and helpful. Worth the price!

Leisure Self

8/10

Excellent

24 Sep 2024

Edel

Hotel and staff were very nice and helpful. Location of property is convinced because it’s around the mall, restaurants and walking distance from the island. The only issue was the wifi not working properly. But I Would definitely stay here again!

Leisure Family

10/10

Exceptional

19 Sep 2024

Juan

Great customer service!!! WiFi connection is horrible to slow !!!

Leisure Self

4/10

Poor

26 Jun 2024

Carla

The hotel is in desperate need of an update. Check in was good, the rooms were on second floor and he reserved two double beds. Extremely tight quarters. Beds were comfortable but having two adults and two kids in the room was suffocating. Bathroom needs a thorough cleaning and towels were sketchy. Our TV and the majority of the outlets did not work and we did have a couple of power outrages but it came back after approximately 6-10 minutes. Shower pressure was also an issue. There is a on-site restaurant that was pleasant food and portions were great. There is parking but you have to ask reception to unlock chain since parking is not next to hotel. Hotel location is across from the island.

Leisure Family_with_children

6/10

Pleasant

24 May 2024

Sandra

Ants was in the room 😊

10/10

Exceptional

06 May 2024

Elke

Staff is so friendly, helpful. Food is allowed in swimming pool area...huge plus. Rooms are average but decent. Great air conditioning. Restaurant has great prices. Would stay again

Leisure Friends

8/10

Excellent

21 Apr 2024

Marguerite

Beautiful site at edge of lake, great view. Beds were comfortable. A/C worked well- a real comfort on the 100 degree days we were there. Pleasant pool.
Staff were pleasant, especially the dining room staff, who worked overtime for our large group with early breakfasts and late dinners. Some of our group had rooms that needed some maintenance, especially with water pressure issue, but water was fine in mine.
Anyone with mobility issues should know there is no elevator to the 2nd and 3rd floors. The area directly around the property doesn’t have much of interest, but it’s a short walk across the bridge to the main part of town with lots of restaurants, shops, views, activities.

Business_and_leisure

10/10

Exceptional

14 Apr 2024

Gilmar

Staff treat her very good

10/10

Exceptional

05 Apr 2024

yessenia

It was a great place to be with an amazing view of the Island.

Leisure Family

2/10

Poor

18 Feb 2024

Carlos

T

Leisure Family

10/10

Exceptional

15 Jan 2024

Mario

Yes

8/10

Excellent

31 Dec 2023

Oswald

The only bad thing was that there was a bad smell coming out of the washbasin.

Leisure Partner

10/10

Exceptional

24 Oct 2023

Francisco

Muy buen hotel, bien ubicado y personal amable.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2023

JULIO

I like the fact the rooms are big, the view and the friendliness of the staff

Leisure Self

6/10

Pleasant

01 Feb 2023

LUIS A.

Nada poor NO ASIGNAN HABITACIONES QUE SE DESEAN POR ULTIMO UNA SOLAMENTE

Leisure Family

6/10

Pleasant

13 Jan 2023

sefi

Good location just tired

Leisure Self

6/10

Pleasant

22 Sep 2022

Roberto

Homeless in front of the property asking for money i felt unsafe

Leisure Partner

8/10

Excellent

12 Sep 2022

Haydeé Elizabeth Guzmán

Un ambiente tranquilo aunque le falta mantenimiento a las instalaciones.

Leisure Family

8/10

Excellent

23 Mar 2022

Samuel

It needs remodeling

Leisure Family

4/10

Poor

20 Dec 2021

Julio

El hotel está bastante descuidado y abandonado. Hay pocas personas de servicio, no tienen habilitado el restaurante, ni servicio de bebidas, parece hotel fantasma. Las habitaciones están descuidadas, no sucias, pero su estado de abandono hace dudar. Bastante decepcionado.

Leisure Family_with_children

8/10

Excellent

09 Dec 2021

Kim

Good location

Perfect location. No elevator. Only draw back is that you do need to call in advance for the parking lot to be opened. And the parking is overgrown with weeds.

Friends_and_family Family

2/10

Poor

07 May 2021

Verified traveler

Avoid at all cost.

Good value on paper, airport shuttle, breakfast, clean, close to everything.

In Reality: Dirty rooms, stained sheets, bugs in bed (woke up to 2 large bettle bites on leg and arm).. went to staff to explain, they gave me key to room next door (same withoit bugs).. had to change hotwl in the morning but staff did not understand English enough to negotiate refund. Also No airport shuttlw and hotel never responded to shittle requests via Expedia.

Leisure Self

8/10

Excellent

23 Jul 2019

Verified traveler

I was concerned because I tried to call before going, to schedule a shuttle to pick me up from the airport and to see if i would be able to check in early. I never got through because the number was disconnected. When I arrived I had to get my own taxi and luckily they did allow me to check in. The hotel was very empty I think there was 1 other family. The service at the restaurant was slow but really good. I was also able to leave my luggage in storage since I had an excursion until after my check out... all in all it was good.. oh yeah and the elevator doesn’t work. Reading the other reviews looks like it hasn’t worked for a while . Didn’t bug me at all though went up way more stairs in Tikal and Yaxha

Leisure

8/10

Excellent

25 Apr 2019

Verified traveler

nice for an overnight stay

a good place to stay if you're needing a place before going to tikal. the refrigerator was convenient but never could find the microwave hotels.com said they had. if you're coming from the usa don't expect a marriott facility.

Family

8/10

Excellent

18 Apr 2019

Verified traveler

This was a great location. The only issue was we could not reach them to get a shuttle from the airport.

Leisure

4/10

Poor

30 Mar 2019

Verified traveler

The showers are very old and need upgrading. Everything else was okay .

Leisure Family_with_children

2/10

Poor

11 Mar 2019

Javier

Elevator does not work. No plugs for cell phones. Soap hard as rock. Safety box unusable. No food available.

Family

8/10

Excellent

03 Mar 2019

Verified traveler

Very comfortable hotel at a good price. Friendly bilingual staff who helped us plan our tours.

Leisure Family

8/10

Excellent

18 Feb 2019

martins

quite , nice pool , water front view of the village .

Leisure Family

8/10

Excellent

15 Feb 2019

Verified traveler

The view was fantastic! The airport shuttle was super handy. Although, arranging it with \"Google Translate\" was not ideal. Great location, easy to walk to everything.

Partner

6/10

Pleasant

13 Feb 2019

D.Connolly

Staff was amazing... pool wasn’t clean. No hot water, no WiFi service in my room. No microwave (it said microwave when I booked)

Business_and_leisure Friends

6/10

Pleasant

29 Jan 2019

Verified traveler

Elevator was broken at the time of stay. Staff didn’t seem knowledgeable about the tours around Flores/Peten. The pool was unclean at the time. The scenery was really nice and staff were nice/polite otherwise.

Leisure Family

6/10

Pleasant

21 Jan 2019

Verified traveler

Parking lot doesn’t have easy access to the hotel and the elevator was broken couple more things WiFi was not working properly the front desk provides a wrong information about the tourist

8/10

Excellent

25 Dec 2018

Verified traveler

Rooms really small
God food
Nice crew
Great location

6/10

Pleasant

05 Dec 2018

Tung

Ideally situated hotel

Dark reception area and hall way, no wifi signal in room. Staff ok but limited English. Free drinking water and toiletry only supplied on first day. Lake front position with good view, opposite a shopping Mall and beside bridge to Flores.

Friends

8/10

Excellent

24 Nov 2018

Brian

Overall very good

Partner

10/10

Exceptional

11 Nov 2018

Javier

Nice hotel and location. the food wasn't bad either

8/10

Excellent

10 Oct 2018

Edith

Good for price

Good enough. Tired after a long day of touring. Good location. Clean rooms. Cold AC. Able to walk across the river where the restaurants and clubs are. Only 10 min walk

Family

6/10

Pleasant

01 Jul 2018

Verified traveler

Hotel next to lake, not too bad

Elevators didn't work, had to go up 3 floors with luggage. Breakfast not included, it should be with such high price. Hotel closes early and have to ask attendant to let you in parking lot and main lobby. Overall it was semi okay.

8/10

Excellent

02 Apr 2018

Verified traveler

Great hotel near many tourist spots

Central local. Very close to the airport. Room with a great view of Lake Peten Itza and Flores. Loved the view. Open dining area next to the lake.

8/10

Excellent

28 Dec 2017

ceci

Close to flores island

Clean and very helpful staff, the room has a gret view to the peten Itza lake and its so close to flores Island 10 minutes walking!

8/10

Excellent

20 Dec 2017

Roberto

Excellent view and staff

The staff was great and helped us in all what we need. For some reason Expedia didn't include our breakfast, but thank god for that, we ate the breakfast one day and was bad.

The hotel is under remodelation so the elevator wasn't working (we were on 3rd floor).
Our bed has a small bugs (as mozquitos and bite us all night), the fridge was not working, but they fix it. Also, the air conditioner was working but then it stopped working.

The cortains in the bathroom are so short, the water splash into the entire room.

The view was excellent and the location I can say that the is the best of the place, you can go walking to the island.

They have a small boats to enjoy the lake (free) didn't have enough time to try them.

6/10

Pleasant

27 Nov 2017

Pablo A

Hotel is Ok, but there are some issues to improve

The breakfast is serving only from 7.00 am - 9.00 am, it lefts many time without service and the elevator didn't work during my stay. On the other hand, the staff were amazing in order to keep the service on top.

10/10

Exceptional

08 Aug 2017

Liza

Excellent!!! :)

Partner

4/10

Poor

22 Apr 2017

Rene, Silvia, D

Beds small rooms small , need maintaince elevator ,food too expensive not quality ,no ligths on pool nigth time , kids pool its not a pool imitation of jacuzzi.not recomended go to Isla Flores better ,

8/10

Excellent

18 Apr 2017

Kevin

Good location and clean hotel

Hotel is in an excellent location. Front desk staff was very helpful. Room is a tad bit small but is clean and sufficient. Seems like you won't find lots of bigger rooms hotel in this area. The pool was not great...waterfall not working and the elevator is still not working. There seems to be a maintenance issue at this hotel as there are clear visibility of lack of maintenance. Although they try to practice sustainable tourism, seems like this is not translated to staff as housekeepers still change all towels. If going to Ixpanpajul, just go to bus stop in town and take a bus for Q5. Also, purchase transport to Tikal in Flores for Q80 and they will stop you to buy Tikal tickets at the airport....this allows you to avoid long entrance line.

Family

6/10

Pleasant

30 Jan 2017

Verified traveler

Okay hotel, very rude staff

We booked a room with a king size bed. When we arrived to check in, the woman the front desk was very rude and gave us a double room instead. When we came back to request the king room we had booked, she was not happy and began whispering with another employee for about 5 minutes, completely ignoring us, before finally giving us the key to our room. The difference between the updated king room and the non-renovated double room was night and day. Also, the hotel is undergoing renovations and large chunks of the flooring are missing and the elevator was broken.

All other staff we met at the hotel were great.

8/10

Excellent

08 Jan 2017

Selena

Muy amable!!

The staff were so nice to us... went above and beyond to help us! One of the nights of our stay my daughter threw up in the bed, and they sent a guy up to mop and change the sheets within minutes (boy did we give him a big tip! :)). And then the night after we had already checked out they let us hang out in the lobby with our two little kids until 8pm, since we were taking an overnight bus back to Antigua. And they drove us to the bus station and helped us unload our bags too.

Family

8/10

Excellent

30 Nov 2016

luis

Very nice hotel , close to nights clubs

Nice staff , friendly all the time , special thanks to the front desk ladies

6/10

Pleasant

27 Sep 2016

Monica

The hotel has a good location

The hotel is located in the lake side. The rooms are clean but small, and simple. Bathroom had a good size but not water presure in the shower. For a night stay is ok.

10/10

Exceptional

18 Mar 2016

P

Wonderful location

We loved this hotel. It was clean and everything we needed was here. Excellent laundry service delivered to our room. Freshly prepared food in the restaurant. Just slow preparation of food but it was all fresh and delicious. Room was clean and fresh everyday. Just a a ten minute walk to the island for more restaurants and shopping or take one of the bike taxes for a dollar.

10/10

Exceptional

02 Jan 2016

Verified traveler

Great view, convenient location, and easy access

Great view, convenient location, east access, nice staff, helpful, clean and quiet.....

8/10

Excellent

23 Dec 2015

Dennis

Great location, air conditioned, wonderful staff

Staff were great and accommodating, doing whatever they could to make the stay great and helpful. Great location from airport and access to Flores. Rooms comfortable and air conditioned. Restaurant on premise adequate. Definitely a place to return to in the future for any trips to Tikal area.

4/10

Poor

09 Dec 2015

carlos rene

Needs care

Unfortunately, the Peten Espléndido lost the good service and care showed in the last years. The facility looks deteriorated and lacks maintenance. Surely enough its easy to find a better hotels in the area for the same rates or cheaper. But, if you want to be close to the shopping areas or look for a nice view in front of the lake, this hotel complies with those conditions.

Family

8/10

Excellent

07 May 2014

Verified traveler

Good Spot for Flores/Tikal

If you are hoping to see Tikal this is a decent spot. I highly recommend seeing Yaxha too. The hotel is safe & comfortable, but a little on the high side since it is in such a tourist heavy location. They can set up tours for you, but you will get more options for less money if you cross the bridge to Flores and visit an agency direct.

8/10

Excellent

01 May 2014

Chinata

Hotel Experience

Clean, quiet hotel with amenities equaled to American standards.
The only negative comment is that I called them in advance to verify my reservation and they quoted me a different pricing for the crib than the pricing they had on their website, a higher one, so I opted for excluding the crib.

6/10

Pleasant

23 Nov 2013

F Jackson

OK for one night stay

Hotel has the very basic facilities. Rooms are OK but very noisy. Staff is not interested in service and rather look the other way if one needs help.

Partner

6/10

Pleasant

13 Oct 2013

JJ

Fair to Good Hotel

Hotel to fair to good but there's not really a great hotel in the Flores/Sana Elena area that is in a convenient location. I think this hotel is probably your best bet. Very nice view of Flores & the hotel pool from my hotel balcony. Food in restaurant was good. Service was good. Waiters in the restaurant do not speak English. My husband speaks Spanish so we were all right. Room was a bit on the small size but it was acceptable. What bothered me the most was not having any counter space in the bathroom on either side of the sink. There was a shelf in the bathroom but it was above the toilet. The towels are on the low end (think Motel 6 type towels). Location was good. Would have preferred to be in Flores but this hotel's location is the enxt best thing. Plenty of taxis are available nearby. Also there is a small mall across from the hotel that includes a bank with ATM. Hotel will pick you up at the airport for free. They even stopped at an ATM for us on the way from the airport to the hotel.

Family

6/10

Pleasant

25 Aug 2013

Bijan

Good service and nice view but average facility.

Stay there for 4 days. The hotel facility was at best average but functional. The room had a good view of the lake. The best thing about the hotel was their staff. There are not that many good hotel close to Kitah and I would recommend this hotel for lack of better one the area.

8/10

Excellent

08 Aug 2013

Verified traveler

I liked it!

I enjoyed my stay at Hotel Esplendido.
Staff is very friendly.
Not all of staff members know english but some of the staff do so there was not problem communicating with them.
Everyone has been saying to me that Guatemala is a dangerous place.. In this hotel I feelt safe, because they have Guardsguarding the door outside the hotel.
I had a friend comming visit me at the hotel and that was really not a problem. Staff knew when to keep distance and when to stay at service.. In general.. I liked it!

Partner

4/10

Poor

08 Apr 2013

Verified traveler

Overpriced and disappointing..............

Overall the hotel is not what we expected. It was ok at best but the main issue is that for the cost of what we paid it is way overpriced. There are other hotels across the causeway in Flores 5 minutes away that are the same quality at minimum 50% less per night. Overall this hotel was just way overpriced for what it was and the surrounding competition.

2/10

Poor

24 Mar 2013

Genna

Do not recommend!

The hotel was extremely dirty. The room was not clean, and the public areas were not kept up at all. The pool has rust stains on the bottom, there is a gravel side lot that is unkept where you have to park your car, and the views from the room are unsightly. In addition the service was very unhelpful.

6/10

Pleasant

25 Nov 2012

Trish

Flores, Guatemala Nov 2012

Was the nicest hotel for the area. Rooms were very basic but had what you needed per se.

6/10

Pleasant

05 Dec 2011

Jamie

Better for Families or Business People Than Us

My wife and I stayed here as a base for our stay in Flores and day-trip to Tikal. It was a large, clean hotel. Nice breakfast. When we went it was fairly empty (my wife and I joked with each other that we were the only ones staying there, and all the employees were just trying to look busy when we walked by). We originally chose that hotel partly because of the pool and \"hot tub\" but the pool was pretty chilly and the hot tub was not heated at all. The hotel staff was reasonably helpful and the airport shuttle was no problem. Next time I think we'll stay on Flores island itself for a bit more ambiance.

10/10

Exceptional

23 Oct 2011

Verified traveler

The best place to stay.

Hotel is conveniently located close to the airport. The staff is friendly, knowledgeable and helpful. It is walking distance to a travel agency, San Juan travels, who will take you to Tikal and bring you back for a reasonable price. Rooms are clean and comfortable. I would definietly go back to this hotel.

8/10

Excellent

01 Oct 2011

Mike

Good place for visit to Tikal

Nice location for a trip to Tikal. Easy to walk over the causeway to Flores. Very pleasant staff and helpful. Felt very safe here.

Family

6/10

Pleasant

01 Sep 2011

Elizabeth

Basic but clean

Basic but clean hotel. Breakfast included in our rate was fine too.

Family

10/10

Exceptional

13 Jun 2011

Vinay

Great place to stay in Flores

Very clean and nice accommodations. Staff was extremely helpful and friendly. Also ate in the dining area, food was good but was pricy in my opinion.
Overall an excellent choice.

Partner

10/10

Exceptional

08 Jun 2011

Jeff

Great location

We spent our last night in Guatemala here - very clean and poished place. Nice views - friendly staff. Location-wise, you are right next to the bridge that goes over to the island of Flores, so you can easily walk over to Flores. There's also a new open-air mall across the street. 1 mile to the airport is nice, too.

Partner

8/10

Excellent

25 Apr 2011

Verified traveler

We just returned from a 4-day 3-night stay on Lake Peten where we stayed at Peten Esplendido Hotel and Conference Center. We had a wonderful stay. The hotel staff are very professional, friendly and helpful. The service was excellent. The pool is real nice and the food is above average, especially the breakfast buffet. The rooms were very clean, good water pressure and the AC worked great. Easy access to Flores and the new outdoor mall right across the street. I highly recommend this hotel.

10/10

Exceptional

13 May 2010

MARIO

I will stay in this hotel again

The hotel is near the airport (a plus), the location is next to Flores Island, you can get tourist buses going to Maya Tikal Ruins, and the hotel personnel will make arrangements for guides/transportation.

8/10

Excellent

14 Jan 2026

Luis

El ascensor hacía ruidos raros y, al hacer la reserva en Expedia o Booking y no directamente con el hotel, no incluye el desayuno (aunque aparezca que sí).

La ubicación es muy buena, está cerca de todo. Uno llega caminando y hay muchas actividades y lugares atractivos.

Leisure Family

10/10

Exceptional

25 Dec 2025

Jorge

Todo muy bien, y el staff bien amable

Leisure Family