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Casona del Lago

Tikal - Flores · Guatemala

Calle LitoralView location

9.0/10Excellent400 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.6/108.6
Condition8.8/108.8
Location8.0/108.0
Neighborhood8.0/108.0
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casona del Lago

Located in Santa Elena, Petén on the shores of Lake Petén Itzá, surrounded by a Caribbean atmosphere. It has 46 spacious rooms and 2 suites with wonderful views of Lake Petén Itzá.

It also offers laundry services, safety boxes, swimming pool, hot tub, restaurant and Bar "Las Ninfas", air conditioning, own parking, travel agency, wifi, elevator and 3 conference rooms to accommodate up to 300 people.

Read more about this hotelShow less

Located in Flores, Hotel Casona del Lago is on a lake, a 4-minute walk from Central Park and 12 minutes by foot from Flores Dock. This hotel is 1 mi (1.6 km) from Las Guacamayas Biological Station and 1 mi (1.6 km) from Church of Our Lady of the Remedies.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: GTQ 50.70 per person
    • Airport shuttle fee per child: GTQ 50.70

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Petén Itzá 0.1 km / 0.1 mi
Maya Mall 0.3 km / 0.2 mi
Central Park 0.4 km / 0.2 mi
Flores Dock 1 km / 0.6 mi
Las Guacamayas Biological Station 1.1 km / 0.7 mi
Church of Our Lady of the Remedies 1.1 km / 0.7 mi
Centro Cultural Manuel Antonio Baldizón Méndez 1.7 km / 1.1 mi
Mexican Consulate in Petén 1.9 km / 1.2 mi
Archaeological Site Tayasal 2.7 km / 1.7 mi
King Canek Lookout 2.8 km / 1.7 mi
Chechenal Beach 3.1 km / 1.9 mi
San Miguel & Tayazal 3.6 km / 2.3 mi
Cuevas de Ak'tun Kan 3.6 km / 2.3 mi
Ixpanpajul Nature Park 12 km / 7.4 mi
Three Nations Beach 24 km / 14.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Hotel safe
  • Lift access
  • Terrace
  • Newspapers
  • Luggage room
Show 9 more facilities & services
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Casona del Lago

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Casona del Lago

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Casona del Lago

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE KING SIZE BEDSINGLE • KING SIZE BEDSGL.KG

    Photos are not available for this room type.

    Casona del Lago

    SINGLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Casona del Lago

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO DOUBLE BEDSTWIN • TWO DOUBLE BEDSTWN.2D

    Photos are not available for this room type.

    Casona del Lago

    TWIN TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casona del Lago

9.0
Excellent
400 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Tom
Staff were super helpful and kind. We stayed for a night due to access to airport. If that’s what you’re looking for, this place is solid.
Family_with_children
10/10
Exceptional
19 Jul 2026
Miguel
We had a wonderful stay! The hotel is within easy walking distance of Flores, just across the bridge, and the property was very nice overall. The air conditioning was a great touch, and the morning views were beautiful. We were especially blown away by the included breakfast—it was delicious and exceeded our expectations. The staff were friendly, responsive, and very accommodating with our late check-in. They also helped arrange transportation from the airport, which made everything so easy. Excellent hospitality from beginning to end. 10/10!
Partner
6/10
Pleasant
19 Jul 2026
Yaneli
We really enjoyed our stay! The rooms were clean, and the complimentary breakfast was delicious.

The only downsides were a couple of communication issues. We had reserved an airport shuttle the day before, but on the day of our departure there was confusion about the pickup time and vehicle capacity, so we ended up squeezing into an already full shuttle.

We were also a little disappointed that no one informed us we needed to request a boxed breakfast the day before for our early 5:45 AM airport shuttle. We saw other guests leaving with breakfast boxes, but when we asked, we were told it had to be requested in advance. It would have been helpful if the staff had mentioned this when we booked our early shuttle.

Overall, though, we had a great experience and would definitely stay here again.
Partner
10/10
Exceptional
10 Jul 2026
Luke
Great
10/10
Exceptional
07 Jul 2026
guillermo
nice place
10/10
Exceptional
06 Jul 2026
Ricsy
Excellent on everything
Family_with_children
8/10
Excellent
29 Jun 2026
Edgar
Enjoyed the stay. Recommended
10/10
Exceptional
28 Jun 2026
Jorge Rojas
Buena ubicación, buena vista desde el cuarto, buena atención del personal
Friends
10/10
Exceptional
27 Jun 2026
Jose
Check in was easy the hotels restaurant food was great but the wait staff was a little slow in getting drinks taken and prepared
Friends
10/10
Exceptional
17 Jun 2026
mabel
¡Una estancia hermosa con un personal inolvidable!
Desde el momento en que nuestro viaje tuvo un gran contratiempo, el Hotel La Casona del Lago nos demostró lo que es una hospitalidad increíble. Perdimos nuestro vuelo de conexión y no pudimos llegar sino hasta el día siguiente, pero el hotel fue sumamente comprensivo y mantuvo nuestra reservación segura.
Cuando por fin llegamos, Vicky y Erwin nos recibieron con las sonrisas más cálidas y amables. Entrar a nuestra habitación fue un auténtico sueño: estaba perfectamente climatizada, ofreciendo el alivio ideal contra el sol cálido y húmedo. Vicky y Erwin realmente hicieron todo lo posible y más para ayudarnos a instalarnos, y se aseguraron de recordarnos el delicioso desayuno gratuito.
Erwin fue un gran oyente y nos ayudó a planear nuestro tiempo en Flores. Nos organizó un recorrido en una lancha pequeña para explorar la isla y sumergirnos en su rica historia y conservación. Nuestro lanchero, Raphael, fue increíblemente respetuoso, muy conocedor del tema y respondió a cada una de nuestras preguntas.

Las impresionantes vistas al lago solo se comparan con la excelencia de su personal. ¡Guardaré por siempre en mi corazón los recuerdos que hice en este hermoso lugar y regresaría sin dudarlo!
Family
10/10
Exceptional
16 Jun 2026
Daniel
Muy bonito hotel desayunos muy completos ambiente agradable
Family
10/10
Exceptional
14 Jun 2026
Gelber
Clean room
Staff was courteous
Family
8/10
Excellent
07 Jun 2026
Gemma
Great location, Staff, property, breakfast, free transfer to airport.
Family_with_children
10/10
Exceptional
07 Jun 2026
Carlos Alberto
Awesome!!
Partner
10/10
Exceptional
02 Jun 2026
Martha
Was excellent
8/10
Excellent
28 May 2026
Lismarian
El aire acondicionado no enfría demasiado calor en la habitación
Partner
8/10
Excellent
22 May 2026
Kenis Manuel
The hotel was clean, accessible, and the staff was friendly. I upgraded my room, but upon check-in, I experienced a few issues — the ceiling fan was not working, and the shower drain overflowed with water. I had to contact reception several times regarding the repairs, and the issues were not fully addressed until the next day.

Overall, the hotel is a fair place to stay for a short period. The restaurant inside the hotel had great food, which was definitely a highlight of the stay. I would recommend the hotel as long as management continues to focus on the upkeep and maintenance of the rooms.
Partner
8/10
Excellent
04 May 2026
Alexander
Todo fantástico con excepción de que las habitaciones no tiene refrigerador por lo que no se puede mantener agua fría cerca.
10/10
Exceptional
28 Apr 2026
Samuel
Loved it. Will definitely be back
Partner
8/10
Excellent
24 Apr 2026
HEESOOK
Old property, but clean and good staff
Family
10/10
Exceptional
03 Apr 2026
Annie
Great stay
Friends
8/10
Excellent
02 Apr 2026
JOSE E COLON
Muy bien Ubicado. Unas vista al lago hermosas. Accesible a Flores. Mi única observación es que más habitaciones deben poner letrero que indique a los huéspedes hablar en voz baja, tener volumen TV no muy alto, pues luego de las 11 pm uno quiere descansar. Por lo demás buen hotel y mi experiencia con la habitación contigua fue mala suerte.
Friends
8/10
Excellent
01 Apr 2026
Dean
Good location with Maya Mall nearby and Flores island a 10 minute walk or 2 min tuk tuk.

Breakfast options were good.
Partner
10/10
Exceptional
21 Mar 2026
Chunying
The staff members were very helpful.
Family
4/10
Poor
18 Mar 2026
Juan y Irma
The room was terrible room 204 sink was loose, faucet keys weren't in great condition
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
Maria
Beautiful views from the restaurant, pool, and sitting area. Breakfast was plentiful and good. The place is clean and the staff is nice.
8/10
Excellent
16 Mar 2026
Calvin
Location was perfect, staff were extremely friendly, professional, and helpful. Roomm was pretty rough shape.
Friends
10/10
Exceptional
15 Mar 2026
Jorge
It was ok
Partner
10/10
Exceptional
09 Feb 2026
Nathalie
Very clean everywhere . Great stay at reception but unfriendly at the breakfast. Beautiful common spaces. Quiet. A little issue with water pressure 1st day but better the next
Self
8/10
Excellent
08 Feb 2026
Heather
The staff and common areas of the hotel were really nice. The room itself was fine, and relatively clean. Breakfast was good! It was pretty noisy, though, the walls are quite thin and I could hear every move my wall mates made.
Leisure Self
6/10
Pleasant
26 Dec 2025
Tyler
Room was clean. It needs some updating but in good condition.
The big problem we had is that the lock box batterys stop working and we weren't able to open the box in time making us miss the previous engagement we had.
Staff was unable to open the box with override keys and it took over an hours being left alone to try to open it.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Dec 2025
Rosie
room was very clean, 24/7 front desk, good food, nice pool, felt very safe
Leisure Family
10/10
Exceptional
03 Dec 2025
andria
Hermoso hotel y su staff muy amable y respetuoso, volvería a hospedarme.
Leisure Family
10/10
Exceptional
25 Nov 2025
Sergio
Good
Business Self
8/10
Excellent
24 Nov 2025
Joanne
Staff continually cleaning and very helpful. On arrival room was not satisfactory but were given a room change the next day to a corner room overlooking the lake so that made up for the first noisy room on the street.
Leisure Partner
10/10
Exceptional
18 Nov 2025
Jaime n
TerriblePoorAverageGoodExcellent
Leisure Partner
10/10
Exceptional
15 Nov 2025
Vicki
Friendly and helpful staff. Nice room with balcony and lake view. Early check in was accommodated. Nice pool and large jacuzzi.
10/10
Exceptional
31 Oct 2025
Ana Victoria
No ice for rooms
Leisure Family
8/10
Excellent
20 Oct 2025
Moises
Shopping meal was 5 minute walk with all the necessities there. Only wish we had a mini-fridge in the room but besides that, overall amenities were great!
Leisure Partner
10/10
Exceptional
14 Oct 2025
Ana
Everything was very clean, shuttle pick ups very punctual, our Ac Unit was not working properly and they immediately switched our rooms, breakfast was excellent.
Customer service was great!
Leisure Partner
10/10
Exceptional
23 Sep 2025
Carlos
Good place.
Leisure Family
10/10
Exceptional
02 Sep 2025
OSMAN REGALADO
Excelente locación. Y el personal muy amable.
8/10
Excellent
16 Aug 2025
Gloria
Nice view of the lake, friendly staff and convenient location to nearby stores.
Leisure Friends
8/10
Excellent
11 Aug 2025
ANABEL
Los cuartos y baños muy limpios al igual que la piscina.
Leisure Family
10/10
Exceptional
01 Aug 2025
elizabeth a
Everything was great! Breakfast was delicious. Room clean, staff friendly. Would stay again!
Leisure Partner
10/10
Exceptional
06 Jul 2025
Babu

Stay in Flores

The Hotel was good, the staff went out of the way to accommodate 4 couples since our flight arrived early. The breakfast was excellent. The lake view was great.
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
Byron Ernesto
Clean rooms, friendly staff, great views. I would book it again.
Leisure Family
6/10
Pleasant
19 Jun 2025
Richard
Clean and good food. Bit outdated and old fashion.
Business Friends
10/10
Exceptional
18 Jun 2025
Valerie
The room is basic and there were traces of mold. However, it is one of the nicer stays in the area that is still central - it's a short walk across the bridge to the island town of Flores. It is less crowded and noisy than Flores and there is more of a breeze so the heat is more bearable. The front desk staff was very helpful and kind.
Self
10/10
Exceptional
18 Jun 2025
Valerie
The hotel is quite basic and there were some traces of mold in the room. However, it's one of the nicer options that is still central. It is a short walk over the bridge to the island town of Flores and less crowded and noisy than staying in Flores. There is also more of a breeze than in Flores so it makes the heat much more bearable.
Self
4/10
Poor
11 Jun 2025
ivan
Nice Place The beds were very uncomfortable. the AC in the room I was given didn't work very well the kept tryin to fix it but the person doin g it was not very experienced so they change me to another room and told the were going to fix it next but when I walked in there after they said they fix it it was the same thing, overall the staff was very friendly but not very efficient
Leisure Family_with_children
10/10
Exceptional
20 May 2025
Celia

Best hotel in Flores

This hotel is amazing! Definitely will be staying there again.
Partner
10/10
Exceptional
19 May 2025
Melany
We loved our staying here. The personnel are amazing and friendly. Definitely will come back. We loved Flores! People all around are very kind ! Thank you for all! See you soon!
Leisure Partner
10/10
Exceptional
09 May 2025
Deborah
We had a great time, a very nice place to stay and we definitely going back next year Thanks seee you soon
10/10
Exceptional
07 May 2025
Keila
Me encantaron las dobladas y el café del desayuno, estaban deliciosos.
Leisure Friends
10/10
Exceptional
25 Apr 2025
Jr.
The food, I think they can do it better with more flavorful ingredients from the region but the prices are fare
Leisure Family
8/10
Excellent
17 Apr 2025
carlos
Nice property, I love it
Leisure Family
10/10
Exceptional
30 Mar 2025
Max
A beautiful hotel with a great view. It’s walkable to shops and restaurants just across the bridge. The pool was beautiful and very clean.
10/10
Exceptional
17 Mar 2025
Max
I totally recommend this hotel, it's very nice and clean with a beautiful pool and the lake view from most rooms and from the dining areas.
Staff are friendly, the restaurant is ok, it's walkable to al lot of restaurants and shops,
.
Leisure Partner
10/10
Exceptional
12 Mar 2025
Donald De
This property overlooks the island of Flores and is very tranquil. The staff were great -even helping arrange a shuttle back and forth to the airport. When our flight was cancelled they even came to collect us and we had dinner at their restaurant before catching a later flight.
Wouldn't recommend to Americans to walk to Flores island. Better to catch a Tuk Tuk for 10-15Q per person.
Leisure Partner
10/10
Exceptional
14 Feb 2025
edgar
I am very happy with HOTEL LA CASONA DEL LAGO IN FLORES PETEN. THE STAFF IS VERY FRIENDLY CARING AND ATTENTIVE. VERY PROFESSIONAL STAFF I RECOMMEND IT TO FRIENDS.
Leisure Partner
8/10
Excellent
13 Feb 2025
Lou Ann
Beautiful views and pool and deck areas! Good breakfast choices other meals, not so much.
Leisure Partner
10/10
Exceptional
30 Jan 2025
jose
beautiful place
Leisure Friends
10/10
Exceptional
07 Jan 2025
Nigel

Good choice

This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Rosario

Lovely little place

The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out
Partner
6/10
Pleasant
02 Jan 2025
Dulce
Room service and the service at the restaurant was awful .. dirty dishes everywhere.. I like the hotel but I was expecting more
Leisure Family
8/10
Excellent
05 Dec 2024
Jorge
Excellent
10/10
Exceptional
23 Nov 2024
Kathleen
The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space.
Leisure Friends
8/10
Excellent
12 Nov 2024
Susan
Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Leisure Partner
6/10
Pleasant
05 Nov 2024
Mynor
The hotel was ok for 1 night stay but Tv didn’t work, wasn’t clean, I found a bug in the bed and have a funny smell
Leisure Family
10/10
Exceptional
05 Nov 2024
Jairo
Excelent
Leisure Family
10/10
Exceptional
17 Sep 2024
Bertha
Beautiful place , quiet , delicious breakfast with a view
Leisure Family
10/10
Exceptional
13 Sep 2024
JOSE
Great location.
10/10
Exceptional
24 Aug 2024
HOMERO
Service and Staff were very good.
10/10
Exceptional
20 Aug 2024
Norman
Prime location by the lake
Business_and_leisure Family_with_children
10/10
Exceptional
03 Jul 2024
Filadelfo
Todo
Partner
8/10
Excellent
19 Jun 2024
Jacinto
I really like the style of the building, for seniors should be assigned rooms easy to get in...not to much stairs...
Leisure Family
10/10
Exceptional
17 Apr 2024
Amy

Highly recommended

The staff was very helpful. The view of the lake was awesome. The hotel was quiet and peaceful overall. We could hear loud club music from another hotel or restaurant nearby but I was still able to sleep. An easy 10 minute walk to restaurants on Flores island. They let us check out late which was very helpful. Would recommend this hotel to anyone!
Friends_and_family Friends
10/10
Exceptional
16 Apr 2024
laura
Staff was amazing! Especially Milton and Herbert!
Leisure Partner
10/10
Exceptional
04 Mar 2024
Luis
Nice property lake front.
Leisure Self
8/10
Excellent
27 Feb 2024
Kristina
Lovely location across from Flores.
Leisure Partner
6/10
Pleasant
22 Feb 2024
Lesley
Hotel was ok but the rooms are old. Granny bedding and coverlets for pillow cases. Pillows old and thin. Sheets are old. Hot water took forever. No English speaking staff which was odd for a tourist area. Decent location but that part of town is not very clean.
Leisure Family
10/10
Exceptional
08 Nov 2023
Heyler
Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Leisure
10/10
Exceptional
03 Sep 2023
Monica
Very nice place. It’s better than the pictures.
10/10
Exceptional
16 Aug 2023
Jonathan
All good
Leisure Family
10/10
Exceptional
31 Jul 2023
Nader
The hotel was clean and well kept. Front desk managers we accommodating . I check out left my luggage and came back after a day at Tikal . I was able to get a room to rest and shower before my flight back to Guatemala City.
I enjoyed Flores it was a small town with traditional sites and souvenirs- I ate at a few places - very reasonable- the hotel front desk always gave me average pricing for taxied, tok told and any local price I needed.
Business_and_leisure Self
10/10
Exceptional
06 May 2023
Elvia Yolanda
Extremely friendly and excellent!
Leisure Partner
8/10
Excellent
03 May 2023
Jan

Hotel on the lake

Nice hotel with perfect location. Not far from bus terminal and shopping area. Unconfortable beds, breakfast was terrible.
Partner
10/10
Exceptional
29 Dec 2022
Veronica
Nice hotel, well-located and nice staff.
Leisure Self
4/10
Poor
06 Sep 2022
Thintia
The hotel was not what we expected. The room we received was subpar. The small extendable mirror was dangling from the wall in the bathroom. The front desk person didn't seem concerned about it when told and didn't offer to have it repaired. The bathroom smelled of sewage after showering. Not pleasant at all. The bedding was dingy. The pool is located in an awkward area - between the party room and the dining area. Not ideal. Dinner at the restaurant was at best ok. Nothing to write home about. There's a restaurant across the street as well as a creperie. Down the road there is a fast food restaurant and a supermarket.
Leisure Family
10/10
Exceptional
29 Aug 2022
Arlen
A clean place with a great view of Peten Lake.
Business Self
6/10
Pleasant
22 Aug 2022
Juan
Rooms look tired and dated. Surfaces on furniture worn and chipped. Floors had stains. We had to use the decorative bed pillows to sleep. Slow wi-fi.

We used the pool, but had nasty chlorine smell (which I know are called chloramines which are not good for you). It had some nasty foam on the corners and it was not crystal clean. We decided to get out after just a few minutes.

Nice architecture and freshly painted outside. Breakfast was decent. Service was slow on the waterfront bar.

We didn’t like the big concrete bench that blocks the view to the lake and the beautiful Flores island from the pool. It may be practical, but definitely doesn’t help the ambiance.



Business_and_leisure Partner
10/10
Exceptional
28 Apr 2022
Romeo
The staff was really friendly. I needed to book an additional night when I arrived and were really helpful. The facilities are really clean. The rooms are comfy. It was near all the places I needed to go.
Business_and_leisure Family
10/10
Exceptional
06 Apr 2022
Stephanie

Amazing room with amazing service

I wish I could have extended my stay as I thoroughly enjoyed it at this hotel. The room was spacious with a large TV, desk, cold A/C, and balcony overlooking the lake. I used the table/chairs on the deck to work from during the day and the internet was quick. The common area lounge areas and pool were perfect for relaxing. The staff was very helpful and accommodating. They even helped me arrange a shuttle to Belize City and pointed me in the direction of an ATM.
Self
10/10
Exceptional
18 Feb 2022
Verified traveler
Great Hotel the with friendly staff. Lovely views of the lake. Enjoyed the pool although it wasn't heated.
8/10
Excellent
08 Feb 2022
Hakan
Nice and clean, friendly staff
Leisure Friends
8/10
Excellent
01 Feb 2022
James
Pros:
-Good value
-View of the island (best from the terrace seating area where they are happy to serve you from the bar/restaurant)
-Location walkable to the Island, and to the mall (which has the town’s main grocery store)
-Friendly and accommodating staff (if you can manage the language barrier, as English is not spoken)
Cons:
-Dated condition (e.g. clogged shower heads due to calcification buildup)
-Inconsistent hot water in showers
-Jacuzzi (though in a beautiful courtyard with a view of the island) was only heated on one of the three nights that we were there (and even then, just barely)
-Exchange rate offered is awful (if you need to use USD), so suggest having sufficient quetzal in cash before arrival
-Restaurant food leaves something to be desired. Price is good, but I’d still recommend walking to the Island to eat, or using the street-taco stand on the corner.

Overall good value for money. Consider the Wyndham on the island as a close alternative.
Friends_and_family Family
8/10
Excellent
28 Jan 2022
Adolfo
Nice location ,water views, well kept very nice staff,good 1 restaurant,great service,good food,good prices will have to go out for more choices, nice size room with balcony ,quiet only drawback was a light mildew smell that seems to come from A/C unit it cool the room good maybe needed maintenace would have been a perfect stay if it wasn't for the smell that I got used to after a few minutes but wife couldn't ....pool didn't seem clear enough maybe because of openness ...overall a good stay
Leisure Partner
8/10
Excellent
01 Jan 2022
Syed
The property was convenient to stay.
Leisure Family
10/10
Exceptional
05 Dec 2021
Luisa Fernanda
Nice lo action, beautiful building
Leisure Family

Location & surroundings

Casona del Lago
Calle Litoral, Flores, Guatemala

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Casona del Lago

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