BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.2/10Excellent151 Reviews
Cleanliness8.4/10 8.4
Service8.2/10 8.2
Comfort7.2/10 7.2
Condition8.0/10 8.0
Location8.0/10 8.0
Neighborhood7.6/10 7.6
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cusco Plaza Saphi
With a stay at Cusco Plaza Saphi, you'll be centrally located in Cusco, within a 10-minute walk of Inca Museum and Plaza de Armas. This hotel is 0. 7 mi (1. 1 km) from San Pedro Market and 0. 7 mi (1. 2 km) from Coricancha.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a communal living room. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service. Grab a bite from the grocery/convenience store serving guests of Cusco Plaza Saphi.
A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM. Stay in one of 49 guestrooms featuring LED televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
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With a stay at Cusco Plaza Saphi, you'll be centrally located in Cusco, within a 5-minute walk of Plaza de Armas and Museo de Plantas Sagradas Magicas y Medicinales. This hotel is 0.2 mi (0.3 km) from Museo Irq’i Yachay and 0.2 mi (0.3 km) from Museum of Contemporary Art.
Make yourself at home in one of the 49 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Check-in and check-out
Check-in from
12:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
No alcohol served onsite
No alcohol allowed onsite
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
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You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
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Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Mobile payment options include: PayPal
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 20347087620
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Minimal age
18
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Optional fees
- Airport shuttle fee: USD 10.00 per vehicle (one-way)
- Early check-in fee: USD 15 (subject to availability)
- Late check-out fee: USD 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Museo de Plantas Sagradas Magicas y Medicinales
0.2 km / 0.1 mi
Plaza de Armas
0.3 km / 0.2 mi
Museo Irq’i Yachay
0.3 km / 0.2 mi
Museum of Contemporary Art
0.3 km / 0.2 mi
Casa Garcilaso
0.4 km / 0.2 mi
Museo Histórico Regional
0.4 km / 0.2 mi
ChocoMuseum
0.4 km / 0.2 mi
Plaza El Regocijo
0.4 km / 0.2 mi
Plaza Sán Cristobal
0.4 km / 0.2 mi
Museo de Historia Natural
0.4 km / 0.3 mi
Calle Marquez
0.5 km / 0.3 mi
Church of the Company of Jesus
0.5 km / 0.3 mi
La Merced Church
0.5 km / 0.3 mi
Inca Museum
0.5 km / 0.3 mi
Cusco Cathedral
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 49
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Multilingual staff
- Hotel safe
- Terrace
- Luggage room
Show 5 more facilities & services
- Clothes dryer
- Library
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE BASICTRIPLE • BASICTPL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
TRIPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TPL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN BASICTWIN • BASICTWN.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
TWIN BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARDSINGLE • STANDARDSGL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE ECONOMYSINGLE • ECONOMYSGL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
SINGLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE BASICDOUBLE • BASICDBL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE ECONOMYTRIPLE • ECONOMYTPL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
TRIPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: TPL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCusco Plaza Saphi
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cusco Plaza Saphi
75
reviews shown
Gord
room was clean good breakfast great location
Daniel
Good, cost-effective stay. Walls are thin though and most rooms do not have windows. Overall, I would stay here again.
Madisen
The interior of this hotel is cute, and the rooms are cleanly. The location near Plaza de Armas is very convenient. Water temperature in the showers is super variable - watch out for boiling hot water hitting you out of nowhere!
Claudia
Great location. Large clean room. Modern bathroom. Definitely good value. Breakfast included but I didn't try it, unfortunately.
Michael
Clean room, friendly and helpful staff. Walkable to central plaza.
Zhi
This hotel is located in the historic center of Cusco, walking distance to the Plaza de Armas.
Gord
Everything great recommend to all
Gord
Clean rooms lots of towels
Great location to everything
Tv work two english chanels
Breakfast ok
24/7 desk service
Great location to everything
Tv work two english chanels
Breakfast ok
24/7 desk service
Isabel
Very nice experience.
Joana
Great hotel, well located close to Plaza de Armas. Highly recommend!
Laura
Comfortable, pleasant staff but a bit tatty around the edges and breakfast was limited.
Maria
Everything ok
JULIAN
Mi experiencia en este hotel fue excelente de principio a fin. El personal fue siempre amable, atento y dispuesto a ayudar en todo momento. Las habitaciones son amplias, muy limpias y cuentan con todas las comodidades necesarias para una estancia cómoda.
Anne
Great breakfast, clean room, quiet, very centrally located
Anne
Beautiful interior/common space. Friendly staff, very close to plaza de armas. Great breakfast.
My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
My shower door was stuck in the track and wouldn’t close, the room was warm. No elevator, just fyi
Alexandra
The staff was very friendly and accommodating. We had issues with the first room we checked into and they changed us with no issues.
Eduardo
Wonderful!
Anzhela
The staff was very friendly,helpful and considerate.
Vladimir
No water at night
Hotel has great locations. It looks better on the pictures than in reality, but everything is quite ok.
I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible.
Condition of the bathroom was poor. Tap and toilet have leakage.
Breakfast was so so, not bad not terrible.
I don’t understand why, but hotel close the water during night time. We arrived after midnight and no shower was possible.
Condition of the bathroom was poor. Tap and toilet have leakage.
Breakfast was so so, not bad not terrible.
Anthony Uriel
Friendly staff and good location
grace
Front desk staff and breakfast staff were very nice and helpful. This hotel made me feel like if I was in my own home, safe and secure.
Jackie
Nice staff. Very dark stairway is my only neg feedback.
Mark
We had a decent stay, although it was noisy at times at around 4am onwards as we had rooms in the first atrium where people congregated whilst waiting to get picked up for numerous tours. Hot water also took about 10 minutes to arrive, which did not help when needing a quick shower.
Verified traveler
No airport shuttle service as stated on the websit
Contacted the hotel for airport pick up. Double confirmed with them and provided airline details as stated by the hotel staff. They kept promising to pick me up. At the end, I waited 20 minutes and NO ONE came to the airport. Had to take an over priced taxi to the hotel and the front service staff did not care. Horrible first experience in Cusco. It is false advertising that they offer airport shuttle service.
Vinay
Stayed here for one-night and was pleasantly surprised. Check-in was a breeze and the gentleman who did so was efficient, knowledgeable, and even walked me to my room.
Anna
Visit to Cuzco Feb 6 to 10 2025
The hotel has excellent location , just a block and a half from the Main Plaza. Unfortunately I encountered some renovation/construction the made it noisy and dusty. Administration stated it will take a couple of weeks. Service was good.
Andrea
Excelente servicio y atención. Nos ayudaron con todas las solicitudes que hicimos y Luz fue extremadamente servicial.
Sam
Cozy, clean, walkable, convenient, friendly
I stayed here for 4 nights at the end of the PeruHop bus tour, and i had such a nice stay! Liz at the front desk was so friendly and helpful, she helped me arrange a taxi at 5:30am to the airport when i had to leave and brought my clothes to the laundry, which was such a relief after a long trip! She was so kind and really made me feel welcome. The hotel itself is older and a little rough around the edges, but the rooms were clean and cozy, the breakfast was delicious, the water in the shower was piping hot, and the 24 hour reception was so helpful for early-morning tours and odd checkin/checkout times. The building is also very interesting, with big stone courtyards and multiple balconies. The surrounding area is also very walkable and safe; as a solo female traveler, I never felt unsafe walking to the hotel at night. The main square is a very short easy walk away, same for the local markets and parks. All in all, a great stay!
Michael
Centre Cusco Stay
Good stay in centre of Cusco . Some issues with the internet in and TV in my room. Sorted eventually ( 24 hours later ☹️. Liz, the receptionist tuned the TV and WiFi
Celine
It was amazing just as a recommenfation they do not hace the option to give u breakfast if u had a tour so i never had been able to took breakfast besause i leaved early to my activities
Sahil
Very quite, lot of couches outside to chill or hangout with friends
Jake
Very old building ,
They trying to maintain will new paint etc
Floors upstairs very wonky under foot
Bathroom clean modern tile
They trying to maintain will new paint etc
Floors upstairs very wonky under foot
Bathroom clean modern tile
Yesenia
There were issues with the TV and the hot water.
Yesenia
Very convenient location, very close to Plaza- You can eat in many places around. Breakfast is simple, but complete.
Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
Rooms in the back can be a bit muggy, while the upper floor ones are nicer. However, you must check that the TV and hot water are working.
JOSEPH
Excellent all-around property. Good room, professional staff, close to the Plaza. They store bags/suitcases for you and have a coca tea station in the lobby. HIGHLY RECOMMEND!
Lisbeth
PLEASE BE CAREFUL WITH YOUR BELONGINGS!!!
I am unfortunately disappointed in the service at this hotel. I booked through Hotels.com and got a single room with a double bed. Upon check-in, they said the room we reserved was unavailable but would be the following day, and we could move into it at 10 am. I agreed to this, and we stayed in another room. Morning time came; we were all packed up and ready to move to the next room. It wasn’t ready, but I understood the cleaning staff needed to get the room ready, so my partner and I went for a walk to the Plaza; the receptionist said it would be ready by 12. We got back to the hotel, and they said it would be ready right away. We waited, an hour went by, I asked again and still nothing! We didn’t get the room till 2 pm. We wasted our afternoon waiting around the lobby for our room to be ready.
On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
On the last day, I checked out and asked if we could leave our bags with them while we went to Machu Picchu; they said they had a storage room and there were cameras. I returned in the evening, and our bags were moved to the front desk, once I got to our new hotel I saw that my white gold earrings were missing and I know I packed them that morning and placed them in their original box. They also did not give us a bag full of clothing items left behind in the room. I had to go ask for it when I asked for my earrings, after I was told that there was nothing left behind in the room.
Vladimir
Friendly people
Rosy
El personal muy bien! Y las facilidades muy bonitas, fácil acceso a la plaza de armas
Edwin
Like it stuff very friendly but room need more work
Karina
El personal muy amable y de espíritu cálido como todos los Cusqueños!! El desayuno muy bueno y la señora que atiende siempre presta a ayudar.
Dee
Great place. Awesome location. Staff outstanding.
Diana
The humbleness of the people. Very polite beautiful people.
Ken
Cusco hotel stay
We were four and had a great stay. The checkin went very smoothly and the staff were very helpful. They were very helpful and always had great information. They helped us get taxis for our early morning airport run. The breakfast was very nice… and great fried eggs or whatever you. wanted. Great coffee too. The colonial style hotel made the stay memorable to match the Cusco charm. Great value and comfortable…
Ken
Cusco visit
Great location and beautiful colonial style ambiance… loved the breakfasts - simple but very adequate. Great value too.
Jimmy
Disappointed
PROS: location and price
CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”.
Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out.
Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible”
CONS: needs update, cleaning staff needs to be better trained (lots of long hairs everywhere) sheets and towels don’t seem to be changed and they rush you to get out of your room to “clean it”.
Hot water is easily available in the mornings but in the afternoon you must let water run for 10-15 minutes before warm water comes out.
Lobby staff are unfriendly and unwilling to give you details (for example, asked for a late check out, which they have a zero tolerance passed 9am they will charge you half your nightly rate until Noon and then nightly rate passed Noon - we didn’t mind paying the half rate but asked if we could stay until 2pm given we had booked 9 nights with them (last minute trip for the holidays) so they pretended to speak with their manager and still said no, so when I asked for the name of the manager they wouldn’t give it. I asked three different lobby employees for the name of the manager and they all made excuses to avoid giving me a name - so strange, but just made the experience from “you get what you paid for to terrible”
Brian
Dated but nice motel in great location
Good no-frills budget option. Gets the job done with friendly people.
Roy
Great for price
Great place and location for price friendly staff
Verified traveler
It is not bad to stay and very closed to main market and easy for shopping. There were lots of fine restaurants around as well
Ginger
Clean & Safe hotel in excellent location
Cusco Plaza Saphy is at an excellent location just 5 min from Plaza de Armas. Area is safe. The rooms are clean with hot water, working wifi, friendly staff and simple buffet breakfast of bread, cereal, fruits, fried eggs, coffee and tea. Breakfast was not fantastic but gives you a warm and adequate start to the day. Coca tea is available all day for self-serve at hotel.
Cusco Plaza Saphy has another sister hotel called Cusco Plaza Nazarenas which is on the other corner. We stayed at Nazarenas on the first night and then 3 nights at Saphy. Cusco Plaza Saphy is bigger and I felt it's more comfy. Cusco Plaza Nazarenas is cosy but the room we had was smaller than at Saphy.
The down side of this hotel is that the check-out time is at 930am and should you decide to ask for late check out there's a charge. It's a shame they are not flexible with this, and we were there during off peak season with less tourists, so it would have been nice to check out later since our flight was at 2pm. However, they do allow you to leave your luggage in the store after checking out and to collect it later. Check-in is also earlier at 1030am as compared to most other hotels.
My family had a pleasant and memorable stay. I highly recommend this hotel.
Cusco Plaza Saphy has another sister hotel called Cusco Plaza Nazarenas which is on the other corner. We stayed at Nazarenas on the first night and then 3 nights at Saphy. Cusco Plaza Saphy is bigger and I felt it's more comfy. Cusco Plaza Nazarenas is cosy but the room we had was smaller than at Saphy.
The down side of this hotel is that the check-out time is at 930am and should you decide to ask for late check out there's a charge. It's a shame they are not flexible with this, and we were there during off peak season with less tourists, so it would have been nice to check out later since our flight was at 2pm. However, they do allow you to leave your luggage in the store after checking out and to collect it later. Check-in is also earlier at 1030am as compared to most other hotels.
My family had a pleasant and memorable stay. I highly recommend this hotel.
John
Staff disinterested, rooms old and poorly maintained.
Verified traveler
Ok for a quick stop, not for relaxation.
Room had a weird smell and when opening the windows it was to the main area so there was no privacy. It was also very noisy. Hot shower with good pressure and warm comfortable bed. WiFi was ok in room and good in main area.
Verified traveler
Fair stay.
This hotel is ok, showers are hot. They only supply a bath towel, not hand or foot towels. Staff are friendly and location is great, just a few minutes walk from the main square. Breakfast should be improved.
Ruro
Nice, good price for its location.
Cuzco Plaza II is a nice looking place with lots of potential to become a much better hotel. Its location, staff (wonderful) are the best . The only complaint I have is: the cleaning person doing the rooms never left towels for us I had to go to the front desk everyday asking for towels. Same thing happen with toilet paper but only a couple of time. The owner should pay attention to this details. Good breakfast. Clean, safe, excellent location. Very nice Staff.
Young couple
OK, watch out for scams though
One of the hotel receptionists tried to scam us and initially wouldn't let us pay the price we'd booked on Expedia. During the conversation they even took the room price list off the wall (which isn't legal in some countries, not sure about Peru though), we stuck firm though and eventually they allowed us to pay the price we'd booked for. Watch out!
The hotel itself was ok, hot water most of the time, no safe in the room though. Fairly cleanish. You'd get a LOT more for your money in most other countries though.
The hotel itself was ok, hot water most of the time, no safe in the room though. Fairly cleanish. You'd get a LOT more for your money in most other countries though.
Chris
Good location
Had no problems at the hotel - except for a little one - obtaining a plug for my bathroom sink. Apparently they are not a standard fitting!
DANIEL
I TRAVELED WITH MY FAMILY OF SIX AND WE ARE GRATEFUL TO STAYED AT CUSCO PLAZA II
Verified traveler
great location
Breakfast is ok if you just want tea and toast. Front desk was helpful. Room was clean but don't expect hangers, even if there's a rod in the \"closet.\" At least bathroom was clean and not moldy like other hotels we stayed in on this trip. Easy walk to main plaza.
Denis
Minha estadia no Cusco Plaza Saphy foi excelente. O quarto era confortável, bem organizado e muito limpo, proporcionando uma ótima experiência durante os dias em Cusco.
A localização é muito boa, permitindo chegar facilmente ao centro histórico e à Plaza de Armas em uma caminhada curta, além de facilitar o acesso aos principais passeios da cidade.
Gostaria de destacar a simpatia e a cordialidade de toda a equipe do hotel. Todos foram muito atenciosos, sempre dispostos a ajudar com informações, dicas e qualquer necessidade durante a estadia, fazendo com que eu me sentisse muito bem recebido.
Recomendo o Cusco Plaza Saphy para quem busca conforto, limpeza, excelente atendimento e uma ótima localização em Cusco. Com certeza voltaria a me hospedar lá.
A localização é muito boa, permitindo chegar facilmente ao centro histórico e à Plaza de Armas em uma caminhada curta, além de facilitar o acesso aos principais passeios da cidade.
Gostaria de destacar a simpatia e a cordialidade de toda a equipe do hotel. Todos foram muito atenciosos, sempre dispostos a ajudar com informações, dicas e qualquer necessidade durante a estadia, fazendo com que eu me sentisse muito bem recebido.
Recomendo o Cusco Plaza Saphy para quem busca conforto, limpeza, excelente atendimento e uma ótima localização em Cusco. Com certeza voltaria a me hospedar lá.
Rogelio
Quarto limpo. Porém chuveiro com misturador de vez enquanto despejava só água fervendo.
PEDRO
Limpia la habitación
Leticia
Localização perfeita e comodidades iguais as das fotos, recomendo.
Maria del Rayo
La habitación limpia, solo que muy pequeñita.
El desayuno está incluido y es bueno, el personal muy amable, y buena ubicación, a dos cuadras de plaza de armas.
El desayuno está incluido y es bueno, el personal muy amable, y buena ubicación, a dos cuadras de plaza de armas.
Marlon
Bien en general justo para lo q necesitaba
KARINA
Poderia ter kit alimentação para quem sai antes do café
carlos
.-Todo bien
Ryssandro
Hotel grande, num prédio historio lindo, porém o quarto quarto era bem básico e bem fraco.
Estela Salas
Ma
Mads
Vi fik et lille værelse midt i lobbyen som betød, vi ikke havde et vindue at kigge ud af, man føler sig fuldstændig indelukket. Derudover kom der ikke rengøring første dag, da vi spurgte om det, før kl. 18. Vi havde nærmest ingen sæbe selvom vi spurgte om mere. Derudover - så tilbød de vaskeservice. Det gjorde vi så brug af. Da vi fik vores vasketøj tilbage, så manglede den ene ting, der var en mærkevare. Vi ledte alle vores ting igennem, men vi var sikre på, den var lagt til vask. Vi spurgte receptionen om det, der ikke kendte noget til det. Et par timer senere lå den lagt frem midt på vores seng, så de havde pænt afleveret vores stjålne bluse tilbage, fordi vi opdagede det. Alt i alt kan stedet slet ikke anbefales.
mizuno
とても良いホテルでした。
Solvei Emily Brekke
Loved staying here. Super central and close to everything. Nice and quiet area, decent breakfast, friendly staff, good shower and food bed. Nothing to complain about. Would stay here again.
Wilfredo
Muy buena ubicación, precio justo, permiten guardar tu equipaje antes del check in o después del check out
Monica
El,hotel es muy básico la habitación no me gusto se veía vieja y desgastada no lo recomiendo en comparación. Precio calidad creo que se pueden encontrar mejores opciones su desayuno es suficiente y el personal es atento
Gloria
El hotel bien pero la atención del personal de recepción muy mala.
Jose
Great price and quality balance
The place is an old house transformed in to hote just a couple blocks from the plaza de armas so you will have no issues whit Tours transportation.
Rooms are clean an space in general is comfortable.
Rooms are clean an space in general is comfortable.
Jose
Great balance cost and quality.
Clean, confy, near
Clean, confy, near
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Cusco Plaza Saphi
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