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El Balcón Cusco

Cuzco · Peru

222 Tambo De MonteroView location

9.2/10Excellent343 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.6/108.6
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About El Balcón Cusco

Take in the views from a terrace and a garden and make use of amenities such as concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.

The hotel also offers room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 17 guestrooms.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Distances are displayed to the nearest 0. 1 mile and kilometer. Museo Irq’i Yachay - 0. 4 km / 0.

2 mi- Museo de Plantas Sagradas Magicas y Medicinales - 0. 4 km / 0. 3 mi- Plaza Sán Cristobal - 0. 4 km / 0. 3 mi- Plaza de Armas - 0. 5 km / 0. 3 mi- San Francisco Church - 0. 5 km / 0.

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3 mi- Bird Watching in peru - 0. 5 km / 0. 3 mi- San Francisco Church Museum and Catacombs - 0. 5 km / 0. 3 mi- Museum of Contemporary Art - 0. 5 km / 0. 3 mi- Casa Garcilaso - 0. 6 km / 0.

4 mi- Museo Histórico Regional - 0. 6 km / 0. 4 mi- ChocoMuseum - 0. 6 km / 0. 4 mi- Museu Historico Regional - 0. 6 km / 0. 4 mi- Plaza El Regocijo - 0. 6 km / 0. 4 mi- Siete Borreguitos Street - 0.

6 km / 0. 4 mi- Arch of Santa Clara - 0. 6 km / 0. 4 mi. The preferred airport for El Balcon is Alejandro Velasco Astete Intl. Airport (CUZ) - 6 km / 3.

7 mi A stay at El Balcon places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and Museo Irq’i Yachay. This hotel is 0. 3 mi (0. 5 km) from Bird Watching in peru and 0. 3 mi (0.

5 km) from Museum of Contemporary Art.

A stay at El Balcon places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and Museo Irq’i Yachay. This hotel is 0.3 mi (0.5 km) from Museum of Contemporary Art and 0.4 mi (0.7 km) from Museo de Plantas Sagradas Magicas y Medicinales.

Make yourself at home in one of the 17 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • Children may not be eligible for complimentary breakfast.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20442088811
  • Minimal age
    18
  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Museo Irq’i Yachay 0.4 km / 0.2 mi
Museo de Plantas Sagradas Magicas y Medicinales 0.4 km / 0.3 mi
Plaza Sán Cristobal 0.4 km / 0.3 mi
Plaza de Armas 0.5 km / 0.3 mi
San Francisco Church 0.5 km / 0.3 mi
San Francisco Church Museum and Catacombs 0.5 km / 0.3 mi
Museum of Contemporary Art 0.5 km / 0.3 mi
Casa Garcilaso 0.6 km / 0.4 mi
Museo Histórico Regional 0.6 km / 0.4 mi
ChocoMuseum 0.6 km / 0.4 mi
Museu Historico Regional 0.6 km / 0.4 mi
Plaza El Regocijo 0.6 km / 0.4 mi
Siete Borreguitos Street 0.6 km / 0.4 mi
Arch of Santa Clara 0.6 km / 0.4 mi
Museo de Historia Natural 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 17
  • hotel
  • 24-hour reception
  • Wired Internet
  • Wi-fiExtra charge
  • Laundry service
  • Multilingual staff
  • Garden
  • Terrace
  • Breakfast
  • Continental breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE SUPERIOR KING BEDQUADRUPLE • SUPERIOR KING BEDQUA.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    QUADRUPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR MOUNTAIN VIEWTRIPLE • SUPERIOR MOUNTAIN VIEWTPL.SU-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    TRIPLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR MOUNTAIN VIEWQUADRUPLE • SUPERIOR MOUNTAIN VIEWQUA.SU-VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    QUADRUPLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BEDSUI.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH DOUBLE BEDTRIPLE • SUPERIOR WITH DOUBLE BEDTPL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    TRIPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    El Balcón Cusco

    TRIPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about El Balcón Cusco

9.2
Excellent
343 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jun 2026
Nidhish
Nice clean property with helpful staff. We enjoyed our stay at El Balcon
Family
10/10
Exceptional
27 Jun 2026
James Robert
This hotel is a must for anyone visiting Cuzco. It takes you back to a place where time stood still but yet the room is beautiful. The staff is very friendly and accommodating and helpful. You must see this place to believe it.
Family
10/10
Exceptional
16 Feb 2026
Andrew
Great staff; clean room and common areas; great breakfast; very pretty courtyard; great views; great location
Partner
10/10
Exceptional
09 Jan 2026
Stephanie
Great colonial hotel in a good location. It was close enough to walk to the main square and restaurants but far enough away from them to be quiet. It has a beautiful inner courtyard with a garden. The balcony was nice for sitting to enjoy the view of the City. The room was quiet and the bed was comfortable. They provided a heater since it was a little cold at night. The water in the shower took a minute to get hot but it was nice pressure and hot. The breakfast was amazing - fresh hot food with fruit/coffee/ tea. We got our clothes laundered through them, which was very helpful but there were other places around the hotel to do this. The staff were amazing and very happy to help with any request. I would stay here again for sure.
Leisure Partner
10/10
Exceptional
09 Jan 2026
Stella
Great staff and beautiful place.
Partner
10/10
Exceptional
09 Jan 2026
Stella
The place is beautiful and the room is clean. Breakfast is delicious.
Partner
10/10
Exceptional
04 Jan 2026
Ailise
Extremely accommodating staff, great breakfast options, high quality sheets
Leisure Family
10/10
Exceptional
07 Dec 2025
Ratawan
The best hotel breakfast on my South America trip. only downside was Wi-Fi could use some improvement, as the connection frequently dropped.
Partner
10/10
Exceptional
30 Nov 2025
Evelyn
Beautiful true gem. It really exceeded my expectations. Location was great, near all the restaurants and a couple of blocks from main square.
Authentic 1700’s family hotel with all the charm of a real Cusco historic home.
Rooms comfortable, very roomy (we got the family suite).
Staff there was very helpful and friendly, big thanks to the nice ladies that run the kitchen during breakfast time and went above and beyond to make sure we enjoyed their delicious meals.
Highly recommended!
10/10
Exceptional
29 Nov 2025
John
This is a wonderful small hotel with great views and a warm personal touch.
10/10
Exceptional
29 Nov 2025
Julie
Amazing breakfast! Helpful staff, nice room, and hot shower.
Leisure Family
8/10
Excellent
19 Nov 2025
Haina
Very good breakfast, friendly staff, the cleanness of room is ok, has some stains on the pillows and bed.
Leisure Self
10/10
Exceptional
07 Nov 2025
Stephanie
Lovely rustic and cozy hotel right in the heart of the city center. The restaurant had excellent food and the staff was all very pleasant.Easily walkable. Close to the train station and airport. My only complaint was the wi-fi signal in the hotel room was poor, though it worked fine in the common areas and restaurant.
Leisure Friends
10/10
Exceptional
06 Nov 2025
Ryan
We missed our Nov 3 reservation due to flight issues but we had Nov 5 booked and decided to stay another night almost immediately.

Staff was very welcoming and the premises feel so relaxing. The cherry on top was the omelette for breakfast and delicious coffee.

Wonderful place. Thank you!
Leisure Partner
10/10
Exceptional
06 Nov 2025
Ryan
I don’t often leave reviews but this is an awesome place to stay if you plan to be out exploring Cusco. Comfortable beds, clean rooms, great breakfast and away from the traffic.

Quiet location but only a 5 minute walk to the main square and city centre. Small thing to consider, if you have a lot of luggage or bags on wheels some routes include stairs.

Highly recommend.
Cheers!
10/10
Exceptional
06 Nov 2025
Amalia
This is a cute accommodation, very authentic and not a cookie cutter. The way it’s set is to disconnect, there is no tv in the room, just a good simple room with a good mattress. Breakfast is great, good cofffee.
Friends_and_family Family
8/10
Excellent
05 Nov 2025
Sherry
Great little hotel! The breakfast was perfect! Upstairs neighbors were loud and the hotel is a little ways away from everything which requieres a lot of walking to everything but on the upside less noisy than the center.
10/10
Exceptional
31 Oct 2025
Freya
Great location, really walkable to the historic center, restaurants and shops. Good breakfast. Comfy rooms.
10/10
Exceptional
31 Oct 2025
Susan
Everything at El Balcon was spot on. Wonderful!!
10/10
Exceptional
31 Oct 2025
Susan
The breakfast was delicious and fresh with plenty of choices. The fresh baked bread was amazing. The staff was very accomadating. And the coffee...Wow!
8/10
Excellent
26 Oct 2025
carolina
Na
Leisure Friends
10/10
Exceptional
21 Oct 2025
Verified traveler
The rooms were fabulously clean, comfortable beds, the staff was super friendly, and the courtyard was beautiful. It was a noisy street, but that seemed to be a consistent everywhere in Cusco. Easy walk to the main square. The balcony was a great place to sit and enjoy the view.
Leisure Friends
10/10
Exceptional
21 Oct 2025
Ivonne
My friend and I loved the property, super cute for a fair price.
The staff was so nice and the breakfast very tasty and healthy, they work just with organic products from the area which made the experience unique.
The location is fairly close to the main plaza.
We highly recommend El Balcón.
Leisure
10/10
Exceptional
20 Oct 2025
Jeanie M
This awsome little hotel is perfect for someone looking for a vibe. It is small, quaint and friendly. It has some historic charm and the gardens are beautiful. I especially loved all the lanterns everywhere and the old doors and windows.
Leisure Family
10/10
Exceptional
18 Oct 2025
Olena
Warm welcome, excellent service, cleanless, water&tea available 24/7, complimentary apples in the room, great help with emergency situation.

This is subjective, but we felt chilly in the room and had to use heaters. Average temperature in the room was 18 degrees Celsius without the heater.
Leisure Family
10/10
Exceptional
12 Oct 2025
Susan
The staff was very accomodating and the rooms were very clean and tastefully decorated. The food was delicious as well.
Leisure Self
10/10
Exceptional
05 Oct 2025
Jennifer
Clean, beautiful
Leisure
10/10
Exceptional
05 Oct 2025
Vadzim
It was great experience
Leisure Family
8/10
Excellent
01 Oct 2025
Matthew
The room was clean and basic. Breakfast was great and had wonderful service. The room and hotel are very rustic, no tv and you can hear outside noise.
Partner
10/10
Exceptional
30 Sep 2025
Janie
Beautiful property with clean spacious clean rooms. Breakfast was so fresh and delicious. The main square was so close it’s walkable.
Leisure Partner
10/10
Exceptional
26 Sep 2025
Virginia
Beautiful hotel and setting, kind and helpful staff, great breakfast
Leisure Family
10/10
Exceptional
26 Sep 2025
Juan Pablo
Loved the location and the comfortable rooms and awesome hot showers.
Leisure Family
10/10
Exceptional
24 Sep 2025
Rhonda
We really felt taken care of at El Balcon. The kitchen staff: Juanita, Marlene, and Nely made delicious food and their care felt like a warm hug. We loved the very homey kitchen and restaurant.
10/10
Exceptional
24 Sep 2025
Naomi
Great breakfast and good coffee.
Partner
10/10
Exceptional
16 Sep 2025
Edd
This charmingly rustic property is located a short walk from Plaza de Armas. After being uncomfortably cold for several nights in another Cusco location even with a heater turned on, we were pleasantly surprised our room was so warm that the included heater wasn't even needed. The shower has amazing pressure and plenty of hot water. Breakfast included in the rate is far beyond expectations, as are amenities like thick robes and quality toilet paper. The English-speaking staff is so kind and helpful. Without hesitation we recommend El Balcon for those who enjoy staying in an authentic location that reflects the country's culture.
Leisure Partner
10/10
Exceptional
15 Sep 2025
Claudie
Breakfast was great, check-in went smoothly, clean room
Partner
8/10
Excellent
05 Sep 2025
Stuart
This was a quaint, well kept, Peruvian style place with helpful staff. Restaurant was really good but limited. Was a good value! Would stay again.
Leisure Family
10/10
Exceptional
04 Sep 2025
Jan-Mark
Staff went above and beyond during our stay. It felt like staying in an upscale hotel!
10/10
Exceptional
31 Aug 2025
Ramses
.
10/10
Exceptional
31 Aug 2025
Ramses
Great staff that were super easy to work with, combined with a fantastic environment around the hotel with many things to do for all ages created a wonderful experience
Leisure Friends
6/10
Pleasant
29 Aug 2025
E.
The place was pretty nice overall. Breakfast was better than most places we have been to in Peru. The noise was awful though. Starting at about midnight fireworks were going off like every 15 minutes, creating a form of psychological torture. This went on pretty much till it got light out, at that time, the people above us started making loud noises. Like dropping pool balls or something on the hard wood floors. Overall the place was clean and did the job for one night
Leisure Partner
2/10
Poor
29 Aug 2025
Nahida
This is a difficult review to write as the stay in El Balcon began so well, my boyfriend and I checked in on the 26th and were due to check out on the 29th August, we stayed in room 14 which is on the 1st floor all the way at the end with a view of the mountains. We were left to ourselves which was nice as we were acclimatising to the altitude. On the 2nd night, my boyfriend was in the shower, and I decided to open the window hatch to see the night view and was startled to see one of the cleaners outside, I laughed as we both jumped and he explained in Spanish that he was checking the gas pipe which I didn’t think much of as it seemed very normal. The following morning as we were getting ready to go to breakfast at the hotel, I was in the room getting changed and I see an eye appear in the key hole gap of the door, I screamed and heard running across the corridor, I yelled for my boyfriend and we ran out but they had disappeared. I got quite emotional explaining what happened to the concierge who said they would report to the owner. There were no cameras either but after describing the man who was “fixing the gas pipes” the night before, she said that doesn’t make any sense as all of that equipment is in another area of the hotel. I was with a male and went through this so I can’t imagine the experience of a solo female traveller. I wouldn’t recommend this hotel until proper doors and locks are installed, cctv is installed in all areas and the person involved is fired.
10/10
Exceptional
26 Aug 2025
Aryaman
Great property, great view, great breakfast
8/10
Excellent
23 Aug 2025
zhiqiang
Every thing is great except the room is small. The front desk, the breakfast are great
10/10
Exceptional
11 Aug 2025
Blake
I cannot recommend this property enough. Absolutely incredible.
10/10
Exceptional
02 Aug 2025
Greg
From the outside this property is unassuming. Once you enter, it’s a whole other world. The staff were friendly and Juanita’s brownies hit the spot. The hotel is quaint and unique. The staff provided an early morning snack to go for our early tour departure. They held luggage for other travelers as well. The location is within a walking distance of the main square, restaurants and shopping. Highly recommend!
Leisure Partner
10/10
Exceptional
02 Aug 2025
Marco
Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.
10/10
Exceptional
18 Jul 2025
Melissa
Love this property. Nested in the hills on Cusco. The staff was friendly and helpful. The view over the city is amazing.
Leisure Friends
10/10
Exceptional
14 Jul 2025
Oscar
This small hotel is in walking distance to the main square of Cuzco. They small garden is postcard picture of tranquility. The staff is always helpful and attentive . As they say, always done with,\" cariño:
Leisure Friends
10/10
Exceptional
07 Jul 2025
Sebastiano
The stay was fantastic and super unique - the staff was super friendly, the grounds were beautiful, and the room was clean and quiet.
The hotel has a very antique and rustic feel which very much added to it as well.
Leisure Friends
10/10
Exceptional
07 Jul 2025
Benny
Clean, beautiful, attentive staff, great breakfast
Leisure Family
10/10
Exceptional
04 Jul 2025
C.
The house is so beautiful. The restaurant is amazing: organic foods, good seasoning. They provided us comfort dinner after our Inca trail. All the staffs are so so nice and helpful. They kept our suitcase during the Inca trail. Our journey couldn’t be more satisfying without them.
Leisure Partner
10/10
Exceptional
02 Jul 2025
Jackie

Friendly, Clean, Comfortable

Wonderful staff, excellent restaurant, and super comfy room. Accommodating, friendly, and caring. Thank you for a lovely stay and the beautiful meals.
Friends_and_family Friends
10/10
Exceptional
30 Jun 2025
Oscar
Great attention by staff. Very close to the center of Cuzco. Rooms are comfortable and clean. The free breakfast is excellent
Leisure Family
10/10
Exceptional
25 Jun 2025
Abel
Great service, the staffs was very helpful.
Partner
10/10
Exceptional
17 Jun 2025
Bonnie
Great property, especially the architecture!!! So beautiful. My room was perfect. Staff was polite and helpful.
Leisure Self
10/10
Exceptional
16 Jun 2025
ANNA
Very safe hotel (main door to road is always locked-staff buzz you in), great bed, dark room for sleeping, charming courtyard, hot shower, friendly staff, lovely breakfast. We only had breakfast one of two days because we left at 4:30 am on second day (we were not offered a takeaway breakfast, but not expecting it either). The outdoor walking paths are wonderful but could be difficult for individuals with poor footing. The door to the room was initially a little finicky to close-but was easier with practice. Great view!!
Partner
8/10
Excellent
15 Jun 2025
Jack
The hotel is clean, rustic with friendly staff, but can be noisy from street traffic. I would stay there again.
Leisure Family
10/10
Exceptional
13 Jun 2025
Kyle
Fantastic place to stay. Wonderful food options and very friendly staff.
Leisure Partner
10/10
Exceptional
05 Jun 2025
Tanya
We had a great stay at El Balcon, the staff was friendly and made check in super easy. The rooms were clean and very cute. It gets chilly at night and they had heaters. The layout of the hotel is beautiful. The restaurant has delicious food, plus the chefs were super accommodating. I would definitely recommend a stay here!
Leisure Family
10/10
Exceptional
04 Jun 2025
Gayle
Great hostel and good breakfast.
Leisure Friends
10/10
Exceptional
03 Jun 2025
Benjamin
We had a fantastic time during our stay. The staff, in particular, are very personable and caring for their residents. I would certainly recommend staying here.
Leisure Family
6/10
Pleasant
31 May 2025
Mitchel Kristoffer
Good service, beautiful property. Rooms are freezing cold and the small heater they provide does absolutely nothing. Never been so cold in a hotel before. Not worth the price per room either honestly.
Leisure Friends
6/10
Pleasant
31 May 2025
Breanne
I thought that for the price of the suite, you would at least have wifi and adequate heating. I could not sleep unless the fire was going as it was so cold. I slept with my hoodie and sweats on additionally to multiple blankets I had asked for. There was also lots of noise at night which would wake me up every few hours.

It was a very cute hotel and the food was quite good. Service was very kind. It’s about a fifteen minute walk down/up a steep hill to get to restaurants.

Overall a very nice hotel if you’re paying a cheaper price, I wouldn’t bother with the suite.
Business_and_leisure Self
10/10
Exceptional
31 May 2025
Abigail
Staff was extremely friendly and they were incredibly flexible about storing our luggage before we could check in and during the five days we were on our trek.
Leisure Family
10/10
Exceptional
21 May 2025
Carol Su Ming
Very good breakfast, good environment
Leisure
10/10
Exceptional
16 May 2025
Amy
Really great location and adorable place with a lot of charm. The staff was great and helpful, the breakfast was good, and they help our bags overnight for our one night trip to Aqua Calientes. Highly recommend!

Only small issue was that our room for our second night was just next to the road, so we could hear cars rumbling down the cobble stones all night. If you're a light sleeper, it might be worth requesting a room on the other side of the courtyard.
Friends_and_family Friends
10/10
Exceptional
15 May 2025
Michael
Loved this place. Very friendly staff, good food, beautiful old building and great views. Excellent start to our trip.
Leisure Partner
10/10
Exceptional
09 May 2025
CRISTINA
Amazing staff, beautiful views of Cusco .
Leisure Family
10/10
Exceptional
07 May 2025
Edgar
Great hotel coupled with excellent views along with scrumptious food served in their restaurant which is all locally sourced. Even included hairdryer, bathrobe and fresh fruit in the room.
Leisure Partner
10/10
Exceptional
04 May 2025
Utpal
The entrance is somewhat underwhelming because of it being in a street with mostly walls and occasional entry doors. Once inside you realize you are in a very old hacienda. Was told it was from the 1680's. The rooms are unlike what you will see in modern hotels. But charming. Also great view of Cusco from the balcony. Only negative is lack of elevators ( but only 2 floors) and lack of outlets near the beds to charge phones etc. Small vegetable/herb garden in the courtyard.
Leisure Partner
10/10
Exceptional
03 May 2025
Paloma
Very hommie. Staff was extremely nice!
Leisure Friends
2/10
Poor
29 Apr 2025
Peyton
It’s a hostel. Scary showers and the doors don’t really lock.
10/10
Exceptional
28 Apr 2025
Zachary
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Leisure Partner
8/10
Excellent
27 Apr 2025
HAOZHENG
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
Leisure Friends
10/10
Exceptional
17 Apr 2025
Diana
Great service
6/10
Pleasant
12 Apr 2025
Nalinthorn
We stayed there for 2 nights. Breakfast was good and fresh.
The hotel is located on a very busy street. It was noisy during the day and night. If you are light sleeper, i wouldn't recommend this place.
The bathroom does not have a vent. And they only provide a shampoo/body wash, no hair conditioner.

The room does not have a wall heater. They only provide a portable heater for the room which was not enough to heat the room at night.
I dont think this place was worth the money. Also the sign at the front of the hotel showing it is a hostal
4/10
Poor
07 Apr 2025
Verified traveler

Great location but bad wifi/room quality

The location of El Balcon is excellent - within walking distance to the Plaza de Armas and lots of stores along the way. The garden was beautiful and the breakfast was tasty. The staff was helpful and accommodating - they allowed us to drop off our bags at the hotel early (before checking in) so we could go explore the city without lugging things around. The issues that we had was that it was very cold at night (they did provide a space heater that helped a little) and there was only wifi reception in the lobby. The vent window for the bathroom was broken, so we had a very wet and humid bathroom and our things would not dry. We were supposed to stay in this hotel for an additional 3 nights but decided to find somewhere else to stay.
Friends_and_family Friends
10/10
Exceptional
06 Apr 2025
Jenny
Nice hotel,great breakfast, had a heater, robes
Leisure Family
10/10
Exceptional
26 Mar 2025
Merry
Absolutely amazing place, breakfast was the best we had anywhere. The people here are so friendly!
Leisure Partner
10/10
Exceptional
07 Mar 2025
Bilma
Loved the place and staff are very friendly!
Leisure Self
10/10
Exceptional
03 Mar 2025
Liz
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Leisure Self
10/10
Exceptional
14 Feb 2025
Clare
This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
Leisure Family
10/10
Exceptional
06 Feb 2025
Irina
Okay
Leisure Family
10/10
Exceptional
25 Jan 2025
Marcus
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Leisure Family
10/10
Exceptional
24 Jan 2025
Irina
Nice and rustic hotel with minimalistic amenities. Staff is extremely attentive and helpful.
Leisure Family
10/10
Exceptional
08 Jan 2025
Sarah
Family run attention to detail
Leisure Self
10/10
Exceptional
22 Oct 2024
Amelia
This hotel was beautifully restored and maintained. It is in a great location - close to the city's plaza - which makes walking around and exploring Cusco great. There is also a full jug of clean water in the lobby at any time, which allows for easy drinking. The staff was accommodating and kind, and allowed us to store our bags during the Incan trail.
Leisure Friends
10/10
Exceptional
03 Oct 2024
Christopher
The moment I walked into this hotel, I knew I made the right decision! The staff was so welcoming, kind, and eager to share some knowledge of places you may need and want to see in the area. It is right near El Plaza de Armas, making it super accessible to everywhere you want to see. The gardens they had in the centre of the the hotel, with the rooms surrounding it were gorgeous and a welcome place to relax, start and end your day. The complimentary breakfast bar, as well as having eggs or pancakes made on demand the way you like it was the best way to start the day! Breakfast starts at 6am, which is great if youre doing any daytours, as they primarily start very early in the morning. Highly recommend choosing this hotel for your trip to Cusco, you will not be disappointed!
Leisure Self
10/10
Exceptional
28 Sep 2024
luanna
Great staff and spacious room. Too many stairs around the hotel and in the hotel.
10/10
Exceptional
17 Sep 2024
Thomas
We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.
Leisure Family
10/10
Exceptional
05 Sep 2024
Barbara
This property is stunning. We stayed 3 nights at a 5 star prior to a trek, and stayed our last evening at El Balcon when we returned to Cusco. We are already planning our next trip and this hotel is our first choice. We stayed in 18, the balcony suite on the corner. The fireplace was loaded and set up when we arrived and the room was gorgeous. The decor was STUNNING. The shower was hot and water pressure was fantastic. The breakfast was delicious. Fresh juice, amazing guacamole, homemade butter and jam. The staff were the most thoughtful people we’d met in Peru. We felt very welcome. Can’t recommend this hotel enough.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Denée
I would recommend this hotel to anyone staying in Cusco! Beautiful place and lovely helpful staff! Very walkable distance to the main square but just far enough away to be a quieter area. Also a nice walk/hike from the hotel to the ruins!
Leisure Friends
10/10
Exceptional
06 Jul 2024
Caroline
Maria at reception is the best! She helped our family with coordinating transportation and finding out information about Cusco. All of the staff were friendly and kind. The rooms and property are beautiful and extremely well maintained. The meals in the restaurant were delicious and a full breakfast was provided.
Leisure Family
10/10
Exceptional
28 Jun 2024
Maria
Servicio excelente y el desayuno riquísimo.
Leisure Friends
10/10
Exceptional
24 Jun 2024
Shabbir
El Balcon is a nice hotel. However it is not reccomended for people with disabilities or problem with walking steep roads or climbing steps. The hotel breakfast is excellent and staff is very courteous and helpful.
Leisure Partner
10/10
Exceptional
21 Jun 2024
Hilary

A quiet, friendly corner with a view!

Ei Balcon was perfect for me. Time for myself and writing in a beautiful place; an excellent breakfast, a good supper and glass of wine if I wanted it. Friendly service and easy access to the centre, along with wonderful views. I hope I will have the chance to come back.
Self
10/10
Exceptional
13 Jun 2024
Julia
Das beste Hotel unserer Reise!
Total schönes Anwesen, die Zimmer rustikal modern eingerichtet und das Frühstück der absolute Hammer! Das freundliche Personal hat uns auch mit einem Transfer zum Flughafen geholfen. Alles in allem top!!
Leisure Partner
10/10
Exceptional
10 May 2024
joseph g.
We have stayed at El Balcon twice and have a third stay booked. Well kept property and grounds, courteous staff, great breakfast, very clean and comfortable rooms and bed, common dining area open after hours, free luggage storage while a trek, 10 minute walk from plaza. Quiet street at night.
Leisure Partner
10/10
Exceptional
13 Mar 2024
Graeme Stuart
Property had plenty of character and made you feel absorbed into Cusco. Staff and food brilliant.
Leisure Self

Location & surroundings

El Balcón Cusco
222 Tambo De Montero, Cuzco, Peru

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El Balcón Cusco

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