BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.2/10Excellent413 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities9.0/10 9.0
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Hacienda Cusco
A total of 61 guest rooms are available for guests' convenience. Hotel Hacienda Cusco includes Wi-Fi internet connection in all public areas and bedrooms. Travellers can enjoy the convenience of 24-hour reception. Hotel Hacienda Cusco may charge a fee for some services.
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A stay at Hotel Hacienda Cusco Centro Historico places you in the heart of Cusco, within a 10-minute walk of Plaza de Armas and San Pedro Church. This hotel is 0.3 mi (0.5 km) from San Pedro Market and 0.4 mi (0.6 km) from Iglesia y Convento de Santa Clara.
Stay in one of 60 guestrooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
12:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
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You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 15-device limit.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Property Registration Number 20406464181
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Minimal age
18
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Optional fees
- Crib (infant bed) fee: USD 15.0 per day
- Hosted evening meal: USD 18
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
English
Spanish
Nearby attractions
San Pedro Church
0.4 km / 0.2 mi
Museo Irq’i Yachay
0.4 km / 0.3 mi
San Francisco Church
0.5 km / 0.3 mi
Iglesia y Convento de Santa Clara
0.6 km / 0.3 mi
San Pedro Market
0.6 km / 0.3 mi
San Francisco Church Museum and Catacombs
0.6 km / 0.3 mi
Museo de Plantas Sagradas Magicas y Medicinales
0.6 km / 0.4 mi
Arch of Santa Clara
0.6 km / 0.4 mi
Museum of Contemporary Art
0.7 km / 0.4 mi
Calle Marquez
0.7 km / 0.4 mi
ChocoMuseum
0.7 km / 0.4 mi
Museo Histórico Regional
0.7 km / 0.4 mi
Casa Garcilaso
0.7 km / 0.5 mi
Museu Historico Regional
0.8 km / 0.5 mi
Plaza El Regocijo
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 61
- hotel
- American Express
- MasterCard
- Visa
- 24-hour reception
- Wi-fi
- Hotel safe
- Lift access
- Restaurant: 1
- Breakfast buffet
- À la carte lunchExtra charge
Show 2 more facilities & services
- À la carte dinnerExtra charge
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARD • 18 m²DBL.ST-8
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Internet access
- Safe
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-8
Room amenities
- Bathroom: 1
- Internet access
- Safe
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 28 m²TPL.ST
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
TRIPLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 1
- Bed setup
- 3 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CAPACITY 1Room • CAPACITY 1 • 18 m²ROO.C1-1
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
Room CAPACITY 1
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 18 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- Room
- View / characteristic
- CAPACITY 1
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C1-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
FAMILY ROOM KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN TWO BEDSTWIN • TWO BEDS • 20 m²TWN.2B
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Bathroom: 1
- Shower: 1
- Centrally regulated air conditioning
- Desk
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
TWIN TWO BEDS
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- TWIN
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2B
Room amenities
- Satellite TV
- Bathroom: 1
- Shower: 1
- Centrally regulated air conditioning
- Desk
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO DOUBLE BEDS ONE BEDROOMTWIN • TWO DOUBLE BEDS ONE BEDROOMTWN.2D-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Cusco
TWIN TWO DOUBLE BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- TWO DOUBLE BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2D-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Hacienda Cusco
100
reviews shown
Ethan
The hotel staff was very welcoming and helpful throughout our entire stay. When we arrived, we were helped by a bellhop who held the doors open, carried our luggages, and assisted us to our hotel room. The front desk was very friendly explaining all of the hotel services (e.g., Wi-Fi password, complimentary teas and filtered water refilling station, breakfast, etc.). The hotel room was very clean and spacious. The beds were large and comfortable with lots of overhead and nightstand lighting. The bathrooms were very clean with shampoo and hot water in the showers. The hotel's restaurant was also exceptional with great variety, quality, and presentation of food.
Keerthi
Nice clean property , Close to Plaza de armas. Breakfast provided is extremely good .
mark
Great hotel. Nice breakfast and good sized rooms. The staff are very helpful and kind. Highly recommended.
Helena
This is a lovely hotel on the historic district. We had excellent staff, and appreciated that this is a modern hotel. The breakfast was the best Buffett we had our entire time. They also had oxygen and cocoa tea to help us acclimatize to the elevation in Cusco.
Armando
Everyone was very helpful in the staff with some of our party that had altitude sickness and did the most to make sure we were taken care of. They provided oxygen in the lobby and even in the room overnight. They called a doctor to make sure everything was alright. Very welcoming and kind. Would recommend
Norma Pamela Kameko
Desde que llegas al hotel todos te atienden muy bien. Todos son extremadamente profesionales y muy amables. Desde un principio de explican todo lo que incluye el hotel en tu estadía. El desayuno buffet es excelente y todo es extremadamente limpio y organizado. Todos los trabajadores son muy amables y siempre están listos a ayudar. Nosotros nos quedamos en un cuarto para familia y estuvimos extremadamente cómodos. Todos los días regresábamos a un cuarto limpio. El baño es grande y limpio. No tenemos ninguna queja todos los días regresábamos como a casa después de un largo día conociendo Cusco. Recomiendo este hotel a todo el que aprecia la buena atención y amabilidad durante su estadía.
Lana
We booked the family suite and the pictures on the website are exactly how the rooms look. Super clean, staff is exceptional. Breakfast buffet had many choices and dinner was great. Oxygen on hand if you need it. Would definitely book here again if we ever come back to Cusco.
Iryna
The hotel was very good, staff amazingly helpful and attentive. Restaurant was good, food excellent. We lunched, dined and had an exceptional breakfast. We could not complain about the noise since we both using ear plugs. The hotel is 10 min walk from city the center.Highly recommend.
Steven
Was absolutely great wonderful breakfast but make sure you do not get a room next to the street or you will never be able to sleep as the windows very soon. The street cars are right next to the windows.
Steven
Great place and the staff are helpful.
Request a non street side room as you will not be able to sleep as the outside room door/window does not seal. That’s a big concern if you want to sleep.
Request a non street side room as you will not be able to sleep as the outside room door/window does not seal. That’s a big concern if you want to sleep.
Susan
Hotel needs some updating-lots of 80’s style gold embellishments. Sheets and towels were worn and scratchy.
In addition to that, the fire alarm went off twice. Once at 1-2 am and again at 4-5 am. We requested a refund for the night but was refused.
In addition to that, the fire alarm went off twice. Once at 1-2 am and again at 4-5 am. We requested a refund for the night but was refused.
Mohammadreza
Hotel and room was clean and staff were friendly.
Kelly
We had a large room with a king bed in this traditional hotel. The staff was very attentive greeting us with tea upon arrival and making breakfast to go when we left early for our Inca trail trek. We walked easily around Cusco from this location.
Terry
Very clean good location at a good price
Paola
The room was cozy and had everything we needed. The staff was very friendly and attentive, even when my mom wasn’t feeling so well because of the altitude. They did everything in their power to help her recover. The only downside was the breakfast and restaurant. The food was just ok.
Jessica
We are a family of four and this hotel offers family rooms. We had an excellent experience. The hotel is situated within Cusco’s historic district but a few blocks away from the main Plaza which we liked because it was within walking distance but also away from all the hustle and bustle. The staff was friendly and professional. The room was spacious, clean, beautifully decorated and maintained. The hotel offers complimentary breakfast, coca mate tea, oxygen, etc. Also offers
Kenneth
Loved the walk in shower.
Ajey
This place takes care of all your needs - big and small. Nice hot shower early morning, good breakfast, excellent room cleanliness, filtered water available (you do need to drink a lot of water), etc...
Chris
Nice and clean hotel with friendly staff and great breakfast buffet. The big issue was the noise. Very loud inside the hotel in the early morning and at night.
Doraysi
Clean rooms, great staff. Breakfast was amazing.
Ruthann
This hotel is breathtaking. The buffet breakfast is extensive and delicious. The staff are overly helpful which we can’t thank them enough. The room is comfy, clean and spacious enough. The detail in the authenticity of the historical appeal to your every sense. It is gorgeous. Definitely stay here it’s beautiful.
Carlos
I was pleaseantly surprised. Staff was very helpful, and the hotel was very nice with alot to do near by like shops restaurants.
Stephen
Location, room, etc was perfect for our trip
Xiaohong
Stuff is super helpful, alway with big smile. The hotel is well maintained and room is very spacious. We have spent a few nights there and highly recommend to travelers.
Seth
Beautiful hotel with spacious rooms and a staff that went out of their way to be accommodating.
Arthur
Everything was perfect
Barbara
Hotel
Shiranee
We had an enjoyable time.
Sierra
The staff was extremely helpful, always checking in on us when we arrived and any time we would pass through the lobby. The laundry service through the hotel was very very easy- they dropped it off the next day to our room. The only thing we didn’t like was how loud it was. Since the rooms face inward to a courtyard, the sound travels up and echos. People were talking and closing doors all night, so had to have ear plugs. Loved the staff and the hotel, but it was too loud for us.
Milagros Jackeline
Everything was amazing. The breakfast was delicious. The rooms were very clean. I would recommend this hotel.
David
Good room, great service including a take out breakfast
Swetha
Lived the stay here! People are so kind and welcoming. Close to many things. Would stay again.
Leon Brett
Nice room. Central location.
Charles
The hotel is noisy with guests waking up at various hours and moving around and talking. Because of the layout of the hotel the rooms are impacted by people talking or chairs being moved above.
Saurabh
Great location very near to the historical centre. Rooms were nice and clean staff was very friendly and helpful. The hotel staff even allowed to store our extra luggage for couple of days while we were travelling to Machu Picchu
Only a small recommendation the rooms were not noice proof and we could hear outside notices from early in the morning but otherwise a great experience
Only a small recommendation the rooms were not noice proof and we could hear outside notices from early in the morning but otherwise a great experience
Ricardo
Muy buena experiencia
Isabel
The hotel was amazing. The staff were always there to help. Incredible service.
Jing
Very good breakfast and nice staff.
Qiang
Great hotel, big size room. Quiet even with two windows open. View is great
David
Room 204 was very close to the kitchen and the noise was an issue, particularly early morning
mabel
The room was very spacious and the beds are super comfortable. Since all the rooms face the courtyard and the dining below it could be a bit noisy but all went quiet after 10pm. The staff was helpful especially with ailments for altitude sickness.
Isabel
Absolutely beautiful hotel. Service was great. Food was fantastic, breakfast and they have a wonderful dinner menu. The room had heating which was a bonus. Super comfortable bed and pillows. We highly recommend this hotel
Keiichi
Reception - great greeting! Staff provided cocoa leaf tea and asked how we were feeling (checking for altitude sickness). Elizabeth got us checked in swiftly and helped plan a walking tour of Cuzco with map from the Hotel.
The rooms were gorgeous, (bathroom was great!!!).
We had both dinner and breakfast on site! Food was fantastic and lightly spiced. Special mention to Mary! She helped pick out food from the menu!
Thank you to the Staff of Hacienda Hotel. I would sincerely recommrnd this hotel to anyone visiting Cuzco.
Good location, beautiful hotel in excellent condition, food was great. I give it a rare (from me) 95/100.
The rooms were gorgeous, (bathroom was great!!!).
We had both dinner and breakfast on site! Food was fantastic and lightly spiced. Special mention to Mary! She helped pick out food from the menu!
Thank you to the Staff of Hacienda Hotel. I would sincerely recommrnd this hotel to anyone visiting Cuzco.
Good location, beautiful hotel in excellent condition, food was great. I give it a rare (from me) 95/100.
Dennis
Internet was good. Breakfast was nice. There was no AC in our room, no refrigerator, so we had to consume warm drinks and keep the door open because the corridor was cooler than our room. The hotel was beautiful, the staff was very helpful. If AC can be added to the rooms, our stay would have been excellent.
Christine
I had already booked a tour before I came to Cusco. By the time I returned to my room. I wasn't thinking about shopping.
Mike
Friendly helpful staff - clean rooms delicious breakfast buffet included- walkable to city center
david
Good hotel. 10 minute walk to main square.
Mike
I’m starting this with the fact that Cusco is a loud city. There is always a demonstration or holiday celebration at the Plaza De Armas area. Our hotel is on a one way street that was kind of loud but very tolerable. This hotel was all that you could want. It is a 10 minute walk to the Plaza and had comfortable rooms. The complementary breakfast until 9am is nice. It also has a restaurant and bar which are both a treat. The staff is friendly and very welcoming.
At approximately $100 US a night for a 2 room suite it can’t be beat. They have a laundry service as well. Elizabeth and Judy were 2 at the front desk that deserve a shout out for excellent customer service. We would definitely stay here again. Thanks for making our stay special.
At approximately $100 US a night for a 2 room suite it can’t be beat. They have a laundry service as well. Elizabeth and Judy were 2 at the front desk that deserve a shout out for excellent customer service. We would definitely stay here again. Thanks for making our stay special.
Michael
Clean rooms very friendly attentive staff & excellent breakfast buffet. Dinner also great choices & good staff!
Kari
The staff here was exceptional! Sadidt was especially helpful and personable. Very clean. Breakfast was great. Oxygen is readily available if needed to help with altitude sickness. Our room was a little noisy but we were right above the kitchen. No refrigerator or air conditioning in the room. Portable air conditioner is available. Drinking fountain/water bottle filler available in the lobby. Price point was excellent. I would recommend this hotel.
****
The room was very very hot,no air coming in. I asked for air conditioner or something to make the room better for human to sleep, instead it was heater instead of blowing air it was heat. For seven nights i suffered.
MARIA
The rooms are not near as big as they appear in the photos.
Omar
Great and informative front desk service with a good level of front gate security.
Jiangyong
Excellent location and very friendly staff.
Philippe
Beautiful hotel
Staff were super helpful and friendly
Staff were super helpful and friendly
Sarah
Very lovely and helpful staff. Have enjoyed our stay
Van Tuan
Good location and close to everything. Staff were very helpful and attentive to your need. A real hidden gem!
diana
Good location, wakable.
Beautiful and confortable rooms.
Friendly staff.
Good breakfast.
Beautiful and confortable rooms.
Friendly staff.
Good breakfast.
sylvia
Staff were very courteous and helpful. Food was excellent.
Lawanda
The property is on a side street, but very close to the square ,,and shops and restaurants. The staff is amazing! They were willing to assist with everything.,
Melinda Reed
Great room size. We all got our own beds.
Nadezhda
Very supportive stuff, modern hotel, clean, great breakfast!
Jie
早餐品类丰富，健康卫生，服务人员都很周到
Ainharan
International breakfast with Cusco coco tea, clean room, staff friendly
Alison
The staff is super friendly and so helpful! The room was very clean and the beds were comfortable. Great location. Would stay again.
Gordon
Nice hotel in the old town. Vehicle access is a little tricky as it's a narrow, one way street, but not really a problem. Streets and sidewalks are cobble-stone and flagstone, so dragging a suitcase several blocks to or from the hotel would be annoying. Taxis and über are very cheap in Cusco, so get one two and from the door of the hotel if you have a suitcase.
The staff are very friendly and helpful.
Normal checkout is 10:00 a.m. Late checkout at noon is available for USD $35, which is not great. The desk are happy to look after cases for hours or days at no charge.
The staff are very friendly and helpful.
Normal checkout is 10:00 a.m. Late checkout at noon is available for USD $35, which is not great. The desk are happy to look after cases for hours or days at no charge.
Sabrina
The service from the staff was wonderful, room was spacious and bathroom was very nice and clean! Great amenities. Very much recommend a stay here!
Julio
Personal muy amable
Jian
Clean, staffs are very helpful, nice breakfast, good dinner
Fatima
We went in November and it was decorated very nicely for Christmas. Our room was on the same level as the lobby and we could hear everything. Every person that checked in walking to the elevator dragging their luggage. The room was nice but smelled musty. There was no ac, I’m guessing because it was cold in Cusco they thought you didn’t need it. There was a heater. The shower floor was tile which made it slippery.
Ashley
Clean and pretty room, friendly and attentive staff. Delicious breakfast. Close to plaza de las armas
RICHARD
All Good you do need to walk up hill
Juanita
Nice Hotel and great breakfast
Haitham
Good but very noisy
James
Friendly staff. Very clean. About 15 minutes from Plaza de Armas
John
Clean, bright and excellent staff
Elvira
Good
Jacquelyn
Lovely staff and everything clean. But the reviews are right, only internal windows makes it very stuffy. Fans would be a good investment.
Michele
Charming hotel with excellent location. Service was high and accommodating to keeping some luggage stored for several days.
Godofredo
Good
Raghu
It's a clean and neat hotel with reasonable prices and good dining options. All places are within walking distance
Kerri
Staff was really friendly and accommodating. Breakfast and restaurant were great. Management has clearly put a lot of care and attention into the rooms, which are comfortable and well appointed. However, as others have pointed out, the noise from the street is really loud. The windows barely mask the sound and are in need up updating/soundproofing. Would love to return for the great service, but will opt for a quieter spot next time I'm in Cusco.
Jiten
3 rooms booked.
Great hotel in a great location. The breakfast was a good selection.
It's a little loud as sound travels, but this did not bother us too much.
Great hotel in a great location. The breakfast was a good selection.
It's a little loud as sound travels, but this did not bother us too much.
Jelissa J
It was a nice stay room nice bigger bathroom area than other hotels we stayed at which was nice….liked the dining right in hotel because it seems a bit away from center and other places to dine at . Staff was nice as well.
Luke
Great spot
Great spot and in a great location. The staff took very good care of us. The dinning area was cool as well.
Steven
This hotel is a little walk to the historical center but not too bad. The altitude is something you need to watch and many people get the headache and low oxygen saturation levels so you need to take it easy Day 1 and let your body acclimate. The staff was extremely kind and professional. I highly recommend this hotel.
Patricia
Wonderful hotel - wonderful staff!
The staff went out of their way especially storing our luggage. They were incredibly friendly. The family room fit our family comfortably. The hotel was beautiful - we only stayed one night but would definitely come back on our next visit. It was a five minute walk to San Pedro market and 10 to the main square.
Shoaib
Beautiful hotel with lovely designs.
Viktar
It was a really great hotel
Marianna
Nice comfy hotel seemed renovated compared to nearby options
Sreekanth
Room was spacious. But there is a disco close by and it was noisy through late night. The hair dryer wouldn't work, sink would not give hot water and the heater in the room didn't work either. Very bad experience
Good thing is it is close to the plaza and is in a safe location
Good thing is it is close to the plaza and is in a safe location
Way
The hotel was exactly as described, and the room was beautiful. Everything was very clean and the breakfast was born on the best I had in Cusco. I would highly recommend staying here, especially if you have an extended stay or are acclimating to the higher altitude.
Sima
Beyond comfortable!!!! All fully renovated and sparkling clean. Staff a very friendly and helpful. Highly recommended!!
Hardik
Property and staff are excellent, happy with the price we paid. The only window in our room was looking out into the hallway, but other than that everything was great.
Varuna Ashok
Excellent customer service. Great hotel and great staff
Aarthi
Excellent location. You can walk to the cathedral and shopping. We were a family of four but they gave us an extra complimentary room which was very good. Breakfast was delicious!! Great variety and except for ham everything else was vegetarian which was perfect for us. People were very nice and helpful.
Shawn Richard
Staff is professional and helpful. Free breakfast was okay. Room had very large bed and great bathroom. However, the difficulty in taking advantage of the large bed is out weighted by the lack of insulation. In all my travels this hotel is now my new measurement for noisiest hotel. Unfortunately I could hear everything in the entire hotel including but not limited to conversations down the hall from desk staff, breakfast setup in the kitchen and dining hall every morning, conversations and singing from adjacent rooms, anytime anyone used plumbing in the area toilets and showers. If it wasn't for what seemed like a mutual agreement to be quiet around 12am I wouldn't have slept and on the whole sleeping hours are between 12am - 5am as hotel staff starts setting up breakfast at 5am. Tremendous issue but could've been the room; wouldn't stay again despite friendly staff.
Roxanne
It was very nice. The staff was very friendly. Breakfast was good. It was about 7 blocks from the city center and the road is very narrow and a taxi can't stop too long.
Sathish
Good stay for the price
We stayed for only one night, but it was very decent. The front staff was great. The room was adjacent to the restaurant they have, but for us it did not affect much because of our late check in and early check out.
jose Antonio
Great
Location & surroundings
Hotel Hacienda Cusco
Calle Nueva Alta, 643, Cuzco, Peru
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Hotel Hacienda Cusco
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