Harlands Hotel

United Kingdom , Blackpool
BLACKPOOL, Queens Promenade, 298
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50 reviews shown

8/10

Excellent

22 Nov 2025

Michelle

Room clean

Partner

2/10

Poor

11 Aug 2025

Lou

Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would. How they call it hotels is beyond my belief needs shutting down

Leisure Partner

8/10

Excellent

28 May 2025

Andy

It was good for what we wanted last minute

4/10

Poor

21 Apr 2025

Siobhan

T.V’s didn’t work, booking said sofa bed and double bed but it was actually a double bed and single bed, the windows didn’t open which is a fire hazard which the fire alarm went off 7:30 in the morning, upon tidying the room before leaving we found lots of stuff under the bed, underwear, ‘substances’ cutlery, lots of stuff from different people there, not to mention I had 4 children with me, plus very dirty covers and everything overall

Leisure

2/10

Poor

21 Feb 2025

Jon

Booked it, they took my money for the week, got there and it was closed. Total joke but I'm glad. It looked a total dump

2/10

Poor

24 Oct 2024

eddie

It was shut down, had to pay somewhere else too!!!!

Leisure Self

4/10

Poor

06 Oct 2024

Deborah

You get what you pay for

The room was cheap in comparison to other nearby hotels. The bedding and towels were clean, as was the bathroom on the whole. The bed wasn't that comfortable, the mattress was pretty hard. The biggest issue was the lack of curtains and blinds that didn't close properly. Not great when you're right on the street front. I paid £54 and I think that was in the more expensive side for what we got. The room was very small and a lot of noise through the night from the road and trams.

Partner

2/10

Poor

29 Sep 2024

Paul

Totally avoid this hotel. I was booked in for 4 nights. I only stayed one. There is no window in the fire escape door upstairs. The wind and rain that night was horrendous. No hot water in the toilet sink. This place should be closed down. It not fit for habitation. The smell of damp is overpowering. Avoid at all costs.

Leisure Self

10/10

Exceptional

28 Sep 2024

Angelic

Great service

Leisure Family

4/10

Poor

05 Sep 2024

anna

Was good for the price

Leisure Partner

10/10

Exceptional

10 Jul 2024

David

A 1 night stay

Easy from start to finish, I wanted an economic stay and received it, with the added bonus of free parking (which should be provided by all hotels but isn’t)

Self

8/10

Excellent

28 Jun 2024

Verified traveler

Was fine for a last minute stay, internet signal was poor and we had random fire alarms going off in the night, but only needed it for a last minute booking for somewhere to sleep

Partner

2/10

Poor

03 Jun 2024

Ian

No bulb in light fitting
No kettle
No tv remote
No plug in sink

Leisure

10/10

Exceptional

16 Apr 2024

Chris

All as promised! Great stay

Business

6/10

Pleasant

03 Dec 2023

Anna-Marie

Room warm, Bed was comfy and bedding clean and warm- which was good it was freezing outside.
TV not working, we reported it and staff had a look.
Car parking very handy.
Owners new, and I’m sure over time the place will gain atmosphere and fit tires and fitting will be renewed.

Leisure Partner

6/10

Pleasant

30 Oct 2023

Stuart

Not bad, not great!

Not bad, not great. Nice enough people checking in, hotel appears clean but a close look and not great ( shower unclean, under beds not good etc).

Biggest complaint is the noise. No curtains so doesn’t keep much noise out from the road out front and trams, also generally the other guests were noisy and the apartments next door seem to attract party goers.

Obviously this is Blackpool (close enough) so you know what to expect and the roads outside we knew were there but generally it’s an ok hotel, wouldn’t recommend for a family though.

Friends_and_family Family

10/10

Exceptional

29 Oct 2023

Natalie

Room was lovely cosy and comfortable well equipped room and bathroom for my familys needs, everything worked radiator, television, shower, mohammed was very friendly and helpful. 10/10 would recommend 👍⭐️

Leisure Family

8/10

Excellent

13 Oct 2023

Janice

Lovely room with sea view, only downside was there were only tiny cups, would have preferred mugs, and no tea bags. Breakfast in the hotel would have been preferred but we found somewhere to eat quite easily. The host's were lovely. Even though they have only been open for a few weeks we will definitely be back to see where they have taken it. Thanks for a lovely stay.

Partner

2/10

Poor

08 Oct 2023

Robert

I was not happy had to leve at 1130 as it was very uncomfortable and ppl and over family was arguing so left the hotel d

Partner

10/10

Exceptional

26 Sep 2023

Lee

Great hotel

8/10

Excellent

24 Sep 2023

Maria

Happy for what we paid

For the price of £47 for the night I knew what I was getting, the hotel is in much need of an update which I think is currently being done.

I was happy with my stay as the room was clean, bedding and towels fresh and easy to check in and out.

The staff all seemed friendly and WiFi given.

I wish the new owners the best of luck

Partner

10/10

Exceptional

18 Sep 2023

Rhiannon

Comfy room and clean

Friends_and_family Friends

8/10

Excellent

18 Sep 2023

Stephen

Good value

Comfortable, clean, good location and views. Would happily stay again, value for money and only a short walk to restaurants/amusement/bars etc. But happily out of the way of all the hussle and bussle of Blackpools main drag.

Partner

10/10

Exceptional

16 Sep 2023

Ryan

Receptionist was super nice guy, everything was pretty good especially for the price.

Leisure Family_with_children

8/10

Excellent

28 Aug 2023

Jade

no complaints!

Myself, my partner and our friend stayed the one night. Room 1 was fine, bedding was clean, comfortable bed, on suite was clean, shower worked fine. Room 10 decor was outdated but clean. Rooms were a sufficient size with kettle, tv, wardrobe and sofa. Gentleman on reception was pleasant, explained everything we needed to know. We managed to park on the front but was told there was also parking on the side street if needed. No issues checking out. We just wanted somewhere low price, clean and available parking for a quick visit to blackpool and that’s what we got.

Friends_and_family Friends

6/10

Pleasant

20 Aug 2023

Jacqueline

The man on reception was lovely and explained about the hotel being taken over. It is a good hotel for the price. However the website said breakfast was included which it isn’t. That’s fair enough as it wasn’t expensive but I do think that should be taken off the website. Also, there was no remote for the tbh. (If they are at reception we was not made aware) and the website said there was free Wi-Fi, again no codes around the hotel and was not made aware of reception.
I would go again, I think this place does have potential

Leisure Family_with_children

6/10

Pleasant

08 Aug 2022

Janet

Garlands

The place is in need of some TLC, my friend stayed in one room where the deco was mismatched and her blinds had holes in them. When in her room she couldn’t open the door from the inside. We spent ages trying to get her out. Our room door we couldn’t open to get in. The shower was taped up so we needed to be careful as not to pull the curtain all the way round. The amenities that were stated in the list of what’s there was false advertising as the bar was not open, no entertainment of any kind much needed especially as it’s in a quiet area and miles from town centre. We didn’t have breakfast which was priced up at £10 each not after paying £105 for the room. The owners have a little gold mine, if they opened the bar and did evening meals as the only place near by was a Steak house they would be rolling in the customers

Friends_and_family Friends

6/10

Pleasant

18 Jul 2022

Guy

Friendly welcome on arrival. Interior condition of the hotel is extremely dated although it appeared clean and tidy. Room size was adequate however again, extremely dated and budget. Beds were uncomfortable

Friends_and_family Family

10/10

Exceptional

28 Mar 2022

jennifer

The gentleman went out his way to help he changed my room for a seaview couldn’t of helped any other way

Friends_and_family Family

2/10

Poor

06 Jan 2022

Sally

Dont do it!

Couldn't check-in until 3pm, and upon check-in room was absolutely freezing.
Room damp, cold, very limited heating which was controlled by hotel so could swith on or turn up.
Heater on wall didn't work.
Damp walls (cladding) so heaven knows whats behind it.
Duvet and curtains damp due to temperature of room.
Slept in socks trousers and jumpers.
Total nightmare of a stay.
Bathroom like an ice box, even the toilet tissue was damp due to temperature.

Partner

6/10

Pleasant

22 Oct 2021

Phillip

We had a basic room we up graded to a sea view for an extra £25 nice view but had no coffee/tea making facilities just a kettle and no hot water in basin then shower ran hot snd cold…we did mention this to owners dad upon leaving

Partner

10/10

Exceptional

19 Sep 2021

Nicholas

Nice and friendly welcome would stay there again

Partner

4/10

Poor

02 Sep 2020

Andreea

Only thing what I liked was the view, wich was to the beach and see. I could see the sunet, but not the risen.The place was 20 minutes by car of the town centre, so was a quite place.

Leisure Partner

6/10

Pleasant

04 Aug 2020

Verified traveler

Cheap and cheerful

Very basic small rooms requires updating

Friends_and_family Friends

8/10

Excellent

22 Mar 2020

Andy

Good

Nice hotel nice people

Business

4/10

Poor

21 Mar 2020

Verified traveler

An awful experience

I had a bad experience, the shower is electric and the electrical connection was damaged and sellotaped but it did not work (guess it had not been repaired), so I could not shower. The TV does not have connection so I could not listened to the news. The WiFi was very poor so I could not even connect to the internet. I booked double room and was given single room, I went to the person at the reception to explain and he said the receptionist had gone for the day and that I should not disturb him or he would refund my money (very bad customer relation). He finally called the lady who said it was because I cancelled and re-booked so their system moved me to a single room. The man then asked me to be explaining to him why I cancelled and re-book! Is it a crime to cancel and re-book in this season of travel restrictions? It was an awful experience.

Self

4/10

Poor

28 Oct 2019

Verified traveler

They were very accommodating when we arrived early but found the rooms very disappointing. No valance on the divan bed, towels were rock hard. Breakfast was hot but eggs underdone .

6/10

Pleasant

28 Oct 2019

Verified traveler

On first arrival the hotel seemed very nice, staff were super friendly & allowed us to get into our room very early as it was ready, which we very much appreciate. Off road parking was good, but obviously limited spaces only. The room was on the first floor and very tiny, a small box basically. You had to move the chair in front of the door to get into the wardrobe, a tiny shelf where you could make your self a tea or coffee in tiny cups, the bed was located right in front of the window with a small area to move around the sides and you need to watch out, as the heater on the wall can get in your way!
The on suit bathroom was very small too, not very good if you are a large person, the shower itself a joke (it dribbled out) & no shelf for your body & hair products, towels were dark brown in colour & didn't smell fresh. We didn't have breakfast but the dining room looked nice on the way out. Staff were happy and helpful!
I missed a hairdryer,

Leisure Partner

8/10

Excellent

09 Sep 2019

mandy

Blackpool overnight stay.

Clean, comfortable & a great breakfast.

Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

We arrived early, they provided us with an upgrade with a sea view. Very clean, staff were very friendly. We will be staying again.

Leisure Partner

8/10

Excellent

27 May 2019

Will

Basic but ok

8/10

Excellent

27 Jan 2019

Verified traveler

Good for the price

Only stayed one night wasn't in the hotel much but the staff were helpful and for what i paid and needed it done the job

10/10

Exceptional

12 Oct 2018

Michael

Remembered for Blackpool'

Clean, tidy, good value, good location. Great breakfast.

Family

8/10

Excellent

07 Oct 2018

Andrew

Did the job for a night out. Good price

Hotel was ok. A bit dated and rooms were very basic but staff were friendly and it was cheap enough.

Partner

4/10

Poor

23 Jul 2018

mrdissapointed

nice sea veiw

very disappointing, bed very hard pillows the same. we stayed one night as we were visiting family, we returned to the hotel at around 9.30 pm to find it in total darkness. we booked this hotel because of the bar that we found closed at 9.30pm. they should not advertise a bar when they are not prepared to open it.

10/10

Exceptional

03 Jun 2018

Verified traveler

Good quiet location with tram and bus stops nearby

4/10

Poor

30 May 2018

Verified traveler

More Hostel than Hotel

Easy to park on site or local area (free).
Very clean.
Did not get the spa bath as per my booking, though I did get the sea-view as a special request.
I wish I had been told this at check-in and then I would have had an informed choice as to maybe move rooms, as I wanted to use the spa bath.
Room lay out was wrong; bed headboard is the window pane and this could be improved.
Small shelf with kettle by bed (dangerous). Take you own tea bags if you prefer decent tea.
No table but conference chairs in room.
No Wi-Fi in room even though told it had wi-fi (could not use this in the room we had).
Good location and whilst I didn't have cash for a tram (receptionist did not tell me there was a cash machine up the road) and lucky I saw it (bank on corner near tram stop).
Here is where you can find cafes/charity shops and a supermarket.
Stay was spoilt by yobs in room below (drunk) Woken up a few times by loud TV, slamming doors/flushing toilet. At 2:30am had to report them by going all the way downstairs to call the receptionist.
There is a big sign/notice in reception that reads \"LATE CHECK-OUT FIINE £20\" this should be replaced with \"YOBS & LOUTS DISPLAYING ANTI-SOCIAL Behaviour WILL BE THORWN OUT IMMEDIATELY\"
Hotel needs to focus on being a nice family hotel as it has potential for this.

Family

10/10

Exceptional

25 Mar 2018

Lisa

We booked for 1 night and the location was the main reason we chose this hotel. The room was clean and had all we needed for an overnight stay. The staff were helpful and polite easy to check in and very quiet.

Partner

8/10

Excellent

26 Oct 2017

Paul

Made us welcome

Very friendly hotelier who welcomed us in after being relocated by Expedia. Outset of corridors was very nice. Although room was clean and spacious, bathroom was nothing special. Would of expected more than 2 tea bags and 2 coffee sachets as cups were tiny. Overall a comfortable and pleasant stay.

6/10

Pleasant

01 May 2017

Verified traveler

Very good location, Lovely view

Everything okay, rooms a bit old fashioned, but clean and comfortable, could do with a makeover which has started downstairs