Name: Harlands Hotel
Address: Queens Promenade, 298, Blackpool, FY2 9AD, GB

6/10

Pleasant

03 Jul 2026

stefanie

Sea view. Cross the road beach. Car park.

Self

4/10

Poor

27 May 2026

Matthew

not expecting a great deal for the price and got exactly that. Shower warm but hot tap not working. Tea bags, milk and sugar, great. No mug. Stronger curtains would be useful. Not a place for long stays for me im afraid.

Self

4/10

Poor

24 May 2026

Glen

The reception experience was not good. It was advertised as bed and breakfast but when I got there, I was told that I had to pay extra for the breakfast and never saw anyone to cook the breakfast if I wanted one.

8/10

Excellent

22 Nov 2025

Michelle

Room clean

Partner

2/10

Poor

11 Aug 2025

Lou

Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would. How they call it hotels is beyond my belief needs shutting down

Leisure Partner

8/10

Excellent

28 May 2025

Andy

It was good for what we wanted last minute

4/10

Poor

21 Apr 2025

Siobhan

T.V’s didn’t work, booking said sofa bed and double bed but it was actually a double bed and single bed, the windows didn’t open which is a fire hazard which the fire alarm went off 7:30 in the morning, upon tidying the room before leaving we found lots of stuff under the bed, underwear, ‘substances’ cutlery, lots of stuff from different people there, not to mention I had 4 children with me, plus very dirty covers and everything overall

Leisure

2/10

Poor

21 Feb 2025

Jon

Booked it, they took my money for the week, got there and it was closed. Total joke but I'm glad. It looked a total dump

2/10

Poor

24 Oct 2024

eddie

It was shut down, had to pay somewhere else too!!!!

Leisure Self

4/10

Poor

06 Oct 2024

Deborah

You get what you pay for

The room was cheap in comparison to other nearby hotels. The bedding and towels were clean, as was the bathroom on the whole. The bed wasn't that comfortable, the mattress was pretty hard. The biggest issue was the lack of curtains and blinds that didn't close properly. Not great when you're right on the street front. I paid £54 and I think that was in the more expensive side for what we got. The room was very small and a lot of noise through the night from the road and trams.

Partner

2/10

Poor

29 Sep 2024

Paul

Totally avoid this hotel. I was booked in for 4 nights. I only stayed one. There is no window in the fire escape door upstairs. The wind and rain that night was horrendous. No hot water in the toilet sink. This place should be closed down. It not fit for habitation. The smell of damp is overpowering. Avoid at all costs.

Leisure Self

10/10

Exceptional

28 Sep 2024

Angelic

Great service

Leisure Family

4/10

Poor

05 Sep 2024

anna

Was good for the price

Leisure Partner

10/10

Exceptional

10 Jul 2024

David

A 1 night stay

Easy from start to finish, I wanted an economic stay and received it, with the added bonus of free parking (which should be provided by all hotels but isn’t)

Self

8/10

Excellent

28 Jun 2024

Verified traveler

Was fine for a last minute stay, internet signal was poor and we had random fire alarms going off in the night, but only needed it for a last minute booking for somewhere to sleep

Partner

2/10

Poor

03 Jun 2024

Ian

No bulb in light fitting
No kettle
No tv remote
No plug in sink

Leisure

10/10

Exceptional

16 Apr 2024

Chris

All as promised! Great stay

Business

6/10

Pleasant

03 Dec 2023

Anna-Marie

Room warm, Bed was comfy and bedding clean and warm- which was good it was freezing outside.
TV not working, we reported it and staff had a look.
Car parking very handy.
Owners new, and I’m sure over time the place will gain atmosphere and fit tires and fitting will be renewed.

Leisure Partner

6/10

Pleasant

30 Oct 2023

Stuart

Not bad, not great!

Not bad, not great. Nice enough people checking in, hotel appears clean but a close look and not great ( shower unclean, under beds not good etc).

Biggest complaint is the noise. No curtains so doesn’t keep much noise out from the road out front and trams, also generally the other guests were noisy and the apartments next door seem to attract party goers.

Obviously this is Blackpool (close enough) so you know what to expect and the roads outside we knew were there but generally it’s an ok hotel, wouldn’t recommend for a family though.

Friends_and_family Family

10/10

Exceptional

29 Oct 2023

Natalie

Room was lovely cosy and comfortable well equipped room and bathroom for my familys needs, everything worked radiator, television, shower, mohammed was very friendly and helpful. 10/10 would recommend 👍⭐️

Leisure Family

8/10

Excellent

13 Oct 2023

Janice

Lovely room with sea view, only downside was there were only tiny cups, would have preferred mugs, and no tea bags. Breakfast in the hotel would have been preferred but we found somewhere to eat quite easily. The host's were lovely. Even though they have only been open for a few weeks we will definitely be back to see where they have taken it. Thanks for a lovely stay.

Partner

2/10

Poor

08 Oct 2023

Robert

I was not happy had to leve at 1130 as it was very uncomfortable and ppl and over family was arguing so left the hotel d

Partner

10/10

Exceptional

26 Sep 2023

Lee

Great hotel

8/10

Excellent

24 Sep 2023

Maria

Happy for what we paid

For the price of £47 for the night I knew what I was getting, the hotel is in much need of an update which I think is currently being done.

I was happy with my stay as the room was clean, bedding and towels fresh and easy to check in and out.

The staff all seemed friendly and WiFi given.

I wish the new owners the best of luck

Partner

10/10

Exceptional

18 Sep 2023

Rhiannon

Comfy room and clean

Friends_and_family Friends

8/10

Excellent

18 Sep 2023

Stephen

Good value

Comfortable, clean, good location and views. Would happily stay again, value for money and only a short walk to restaurants/amusement/bars etc. But happily out of the way of all the hussle and bussle of Blackpools main drag.

Partner

10/10

Exceptional

16 Sep 2023

Ryan

Receptionist was super nice guy, everything was pretty good especially for the price.

Leisure Family_with_children

8/10

Excellent

28 Aug 2023

Jade

no complaints!

Myself, my partner and our friend stayed the one night. Room 1 was fine, bedding was clean, comfortable bed, on suite was clean, shower worked fine. Room 10 decor was outdated but clean. Rooms were a sufficient size with kettle, tv, wardrobe and sofa. Gentleman on reception was pleasant, explained everything we needed to know. We managed to park on the front but was told there was also parking on the side street if needed. No issues checking out. We just wanted somewhere low price, clean and available parking for a quick visit to blackpool and that’s what we got.

Friends_and_family Friends

6/10

Pleasant

20 Aug 2023

Jacqueline

The man on reception was lovely and explained about the hotel being taken over. It is a good hotel for the price. However the website said breakfast was included which it isn’t. That’s fair enough as it wasn’t expensive but I do think that should be taken off the website. Also, there was no remote for the tbh. (If they are at reception we was not made aware) and the website said there was free Wi-Fi, again no codes around the hotel and was not made aware of reception.
I would go again, I think this place does have potential

Leisure Family_with_children

6/10

Pleasant

08 Aug 2022

Janet

Garlands

The place is in need of some TLC, my friend stayed in one room where the deco was mismatched and her blinds had holes in them. When in her room she couldn’t open the door from the inside. We spent ages trying to get her out. Our room door we couldn’t open to get in. The shower was taped up so we needed to be careful as not to pull the curtain all the way round. The amenities that were stated in the list of what’s there was false advertising as the bar was not open, no entertainment of any kind much needed especially as it’s in a quiet area and miles from town centre. We didn’t have breakfast which was priced up at £10 each not after paying £105 for the room. The owners have a little gold mine, if they opened the bar and did evening meals as the only place near by was a Steak house they would be rolling in the customers

Friends_and_family Friends

6/10

Pleasant

18 Jul 2022

Guy

Friendly welcome on arrival. Interior condition of the hotel is extremely dated although it appeared clean and tidy. Room size was adequate however again, extremely dated and budget. Beds were uncomfortable

Friends_and_family Family

10/10

Exceptional

28 Mar 2022

jennifer

The gentleman went out his way to help he changed my room for a seaview couldn’t of helped any other way

Friends_and_family Family

2/10

Poor

06 Jan 2022

Sally

Dont do it!

Couldn't check-in until 3pm, and upon check-in room was absolutely freezing.
Room damp, cold, very limited heating which was controlled by hotel so could swith on or turn up.
Heater on wall didn't work.
Damp walls (cladding) so heaven knows whats behind it.
Duvet and curtains damp due to temperature of room.
Slept in socks trousers and jumpers.
Total nightmare of a stay.
Bathroom like an ice box, even the toilet tissue was damp due to temperature.

Partner

6/10

Pleasant

22 Oct 2021

Phillip

We had a basic room we up graded to a sea view for an extra £25 nice view but had no coffee/tea making facilities just a kettle and no hot water in basin then shower ran hot snd cold…we did mention this to owners dad upon leaving

Partner

10/10

Exceptional

19 Sep 2021

Nicholas

Nice and friendly welcome would stay there again

Partner

4/10

Poor

02 Sep 2020

Andreea

Only thing what I liked was the view, wich was to the beach and see. I could see the sunet, but not the risen.The place was 20 minutes by car of the town centre, so was a quite place.

Leisure Partner

6/10

Pleasant

04 Aug 2020

Verified traveler

Cheap and cheerful

Very basic small rooms requires updating

Friends_and_family Friends

8/10

Excellent

22 Mar 2020

Andy

Good

Nice hotel nice people

Business

4/10

Poor

21 Mar 2020

Verified traveler

An awful experience

I had a bad experience, the shower is electric and the electrical connection was damaged and sellotaped but it did not work (guess it had not been repaired), so I could not shower. The TV does not have connection so I could not listened to the news. The WiFi was very poor so I could not even connect to the internet. I booked double room and was given single room, I went to the person at the reception to explain and he said the receptionist had gone for the day and that I should not disturb him or he would refund my money (very bad customer relation). He finally called the lady who said it was because I cancelled and re-booked so their system moved me to a single room. The man then asked me to be explaining to him why I cancelled and re-book! Is it a crime to cancel and re-book in this season of travel restrictions? It was an awful experience.

Self

4/10

Poor

28 Oct 2019

Verified traveler

They were very accommodating when we arrived early but found the rooms very disappointing. No valance on the divan bed, towels were rock hard. Breakfast was hot but eggs underdone .

6/10

Pleasant

28 Oct 2019

Verified traveler

On first arrival the hotel seemed very nice, staff were super friendly & allowed us to get into our room very early as it was ready, which we very much appreciate. Off road parking was good, but obviously limited spaces only. The room was on the first floor and very tiny, a small box basically. You had to move the chair in front of the door to get into the wardrobe, a tiny shelf where you could make your self a tea or coffee in tiny cups, the bed was located right in front of the window with a small area to move around the sides and you need to watch out, as the heater on the wall can get in your way!
The on suit bathroom was very small too, not very good if you are a large person, the shower itself a joke (it dribbled out) & no shelf for your body & hair products, towels were dark brown in colour & didn't smell fresh. We didn't have breakfast but the dining room looked nice on the way out. Staff were happy and helpful!
I missed a hairdryer,

Leisure Partner

8/10

Excellent

09 Sep 2019

mandy

Blackpool overnight stay.

Clean, comfortable & a great breakfast.

Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

We arrived early, they provided us with an upgrade with a sea view. Very clean, staff were very friendly. We will be staying again.

Leisure Partner

8/10

Excellent

27 May 2019

Will

Basic but ok

8/10

Excellent

27 Jan 2019

Verified traveler

Good for the price

Only stayed one night wasn't in the hotel much but the staff were helpful and for what i paid and needed it done the job

10/10

Exceptional

12 Oct 2018

Michael

Remembered for Blackpool'

Clean, tidy, good value, good location. Great breakfast.

Family

8/10

Excellent

07 Oct 2018

Andrew

Did the job for a night out. Good price

Hotel was ok. A bit dated and rooms were very basic but staff were friendly and it was cheap enough.

Partner

4/10

Poor

23 Jul 2018

mrdissapointed

nice sea veiw

very disappointing, bed very hard pillows the same. we stayed one night as we were visiting family, we returned to the hotel at around 9.30 pm to find it in total darkness. we booked this hotel because of the bar that we found closed at 9.30pm. they should not advertise a bar when they are not prepared to open it.

10/10

Exceptional

03 Jun 2018

Verified traveler

Good quiet location with tram and bus stops nearby

4/10

Poor

30 May 2018

Verified traveler

More Hostel than Hotel

Easy to park on site or local area (free).
Very clean.
Did not get the spa bath as per my booking, though I did get the sea-view as a special request.
I wish I had been told this at check-in and then I would have had an informed choice as to maybe move rooms, as I wanted to use the spa bath.
Room lay out was wrong; bed headboard is the window pane and this could be improved.
Small shelf with kettle by bed (dangerous). Take you own tea bags if you prefer decent tea.
No table but conference chairs in room.
No Wi-Fi in room even though told it had wi-fi (could not use this in the room we had).
Good location and whilst I didn't have cash for a tram (receptionist did not tell me there was a cash machine up the road) and lucky I saw it (bank on corner near tram stop).
Here is where you can find cafes/charity shops and a supermarket.
Stay was spoilt by yobs in room below (drunk) Woken up a few times by loud TV, slamming doors/flushing toilet. At 2:30am had to report them by going all the way downstairs to call the receptionist.
There is a big sign/notice in reception that reads \"LATE CHECK-OUT FIINE £20\" this should be replaced with \"YOBS & LOUTS DISPLAYING ANTI-SOCIAL Behaviour WILL BE THORWN OUT IMMEDIATELY\"
Hotel needs to focus on being a nice family hotel as it has potential for this.

Family

10/10

Exceptional

25 Mar 2018

Lisa

We booked for 1 night and the location was the main reason we chose this hotel. The room was clean and had all we needed for an overnight stay. The staff were helpful and polite easy to check in and very quiet.

Partner

8/10

Excellent

26 Oct 2017

Paul

Made us welcome

Very friendly hotelier who welcomed us in after being relocated by Expedia. Outset of corridors was very nice. Although room was clean and spacious, bathroom was nothing special. Would of expected more than 2 tea bags and 2 coffee sachets as cups were tiny. Overall a comfortable and pleasant stay.

6/10

Pleasant

01 May 2017

Verified traveler

Very good location, Lovely view

Everything okay, rooms a bit old fashioned, but clean and comfortable, could do with a makeover which has started downstairs

2/10

Poor

16 Apr 2017

Aly

Let down hotel

Staff member had no customer service skills was rude and aggressive. There was no heating or hot water. Basic facilities were poor. Would never stay here again.

4/10

Poor

16 Apr 2017

samy

No heating in the rooms working

Not very good experience with this hotel .rooms are ok but no heating working have 2 3 years kids had terrible night with them

6/10

Pleasant

17 Oct 2016

Caroline

Clean but very small

Clean rooms but had to park on very busy main road overnight with car 12 months old buses and coaches passing going into the lights,i was told private parking was included. Only saw the gentleman when he gave us the keys was not asked if we required breakfast or anything we didnt use bar on saturday but after seeing the light on sunday wanted to treat my 83 year old parents to a drink when we got back but bar was closed very dissapointed was to busy in the town

Family

2/10

Poor

02 Oct 2016

Verified traveler

Bad experience

Having arrived at the hotel to realise there's limited parking and I was told to park next door but one? Having climbed the stairs to the room. I was greeted with a four poster bed. The bed was very unsafe and there had been pieces of wood in the top corners of yhe bed to try to keep it rigid but didnt di that. For yhe price of that room i thought it was shocking.

8/10

Excellent

20 Sep 2016

James

Clean, but lacking styling

It was a clean basic hotel , slightly lacking modern styling but nice all the same. Rooms had metal griding plates which they used as shelves. The water was temperamental as it would go warm then freezing instantly.

Family

4/10

Poor

04 Sep 2016

expedia

Horrible

The room was dated and overpriced the wallpaper was ripped the bathroom was basic and grubby the towels I wouldn't dry my dogs with.no headboard on the bed blind broken,nothing like the photos on website,should be located more in the thick of b+b land

Partner

4/10

Poor

18 Jul 2016

Pauline

Absolutely awful

I don't know what the difference between hotel and B&B is officially but in my opinion the harlands hotel is just an expensive and poor quality B&B. A brick would have given more comfort than the pillows provided and there was absolutely no sign of any wifi - let alone a free one. And breakfast - oh my goodness - it looked and tasted like it had been sitting in cooking fat from the day before and resurrected by a zap in the microwave I'm not the greatest cook but even I wouldn't be able to do that to potato waffles I told my girls not to rush and I'd buy them breakfast somewhere else. I suggest you do the same if you need to stay at the harlands \"hotel\"

Family

6/10

Pleasant

18 Jun 2016

jerome

Reasonably priced hotel lose to sea

Staff were very welcoming and we enjoyed our stay at the harlands, the hotel also has on site parking which we found very useful.

10/10

Exceptional

02 Dec 2015

Jason

Very good

Partner

10/10

Exceptional

18 Nov 2015

Stephen

Really nice

Partner

10/10

Exceptional

04 Oct 2015

8 people

Hendys (the castle inn) dominoes team

The staff are so welcoming and inviting, the 5 rooms we booked were very clean with sea views, the bar was well stocked after a day out in Blackpool so you can have a drink... We honestly can't say anything bad about the harlands hotel

2/10

Poor

18 Aug 2015

Wendy

Dirty, noisy and disgusting.

The room was dated, not been decorated for years. We could have put up with this if it had been clean. The bedding was stained, the kettle was old and nasty inside. We were put at the top of the house up two long flights of stairs even though I have a young child. The window was open so it was noisy as we were on the promenade and it wouldn't close as it was broken. We decided to leave and check into somewhere nicer.

Family

2/10

Poor

06 Aug 2015

phillip

thoughts of hotel and manager

We arrived early asked to use the toilet and was refused until we paid then never got the rooms we booked bar shut at 8pm bed very uncomfortable was told the manager was only available to speak to Monday to Friday and should put any complaints in writing then found out it was the manager we was talking to he then tried to sweeten us with free drinks will never book this hotel again disgusted .

Family

4/10

Poor

11 May 2015

Lee

Underwhelming Stay

A room for over £100 reduced to £40, obviously only worth £40. The bed was soft so you rolled out all night. Would not stay again.

Family

6/10

Pleasant

22 Apr 2015

shaun

cosy nite

It was a nice hotel room was warm & bed was cosy to sleep in the only let down the bar was shut up

Partner

8/10

Excellent

21 Apr 2015

alan

A cold night in Blackpool but cosy in the hotel.

The hotel although a good way along the prom was warm, bed was good, and we were warmly welcomed. Having never been to Blackpool before I was wary but my fears were groundless.the tram and bus service was good.

10/10

Exceptional

20 Apr 2015

DAVID ERIC

topsoftheworldet

the garlands har lands hotels shufflers was just the tops of the world really enjoyable stay very highly recommended the staff Dave etc was very helpful supportives etc but I experiances certain next door of 1 night out the 3 the car alarm was going off approx 3/4 times in the early hours of the morning from 2/3/4am waking me up I did tell Dave the owner of his establishment ok apart from this a greater big time at harlands hotel ok det

2/10

Poor

03 Mar 2015

Verified traveler

Not again.

Horrid, morbid owner with a great deal of ignorance and anger issues. Breakfast had no taste to it and was hard like it had been warmed up from a few days ago.

Family

10/10

Exceptional

14 Oct 2014

Julie

Lovely hotel in nice area of Blackpool

Nice hotel, gave us a room with a sea view which was a bonus. Staff were excellent, arrived with two children and the gentleman on the desk kindly helped me carry my luggage to the room, would stay again. I usually stay around the Tower area but loved this end of Blackpool, some lovely cafes etc and a short tram ride into the centre of town. All of the best illuminations were at this end of Blackpool

Family

2/10

Poor

30 Aug 2014

jokeruk

Ended up going home

We had booked into the hotel for a one night stay. Guy at the front was nice enough, but ended up telling us that you can't use the lift at night due to it being through the reception door (I'm currently on crutches).

We were given room 2 which was barely big enough for a double bed. There was plastic cladding on the walls (Ie. No paint or wallpaper or anything) and one part was aluminium plating (where the heater is).

All that we could have coped with (not great but I could have put up with it). What we couldn't cope with though was the smell of urine. I've no idea where it came from, but the room stank. Wed even tried opening the windows (apart from the bathroom because that one would'nt open) but that was no help at all.

We ended up leaving and going home (this was around 10pm) - thankfully we only love an hour or so away. Even more thankfully my girlfriend hadn't had a drink so was able to drive.

Unfortunately there is a no refund policy with this hotel, so it was a complete waste of £50.

The guy that we gave the key to said that he'd pass my comments onto management, and apologised - but really - the smell could'nt have been missed by anyone walking through the door, and yet they still gave it out.

2/10

Poor

18 Aug 2014

billy

Dhss style

How I'd live if I didn't work need I say more they only need to sell white lighting to keep the guests happy

8/10

Excellent

10 Aug 2014

Jade

Recommended for all

Breakfast was lovely n cheap. Would go there next year