Name: Norbreck Castle Hotel Blackpool
Address: Queens Promenade, NA, Blackpool, FY2 9AA, GB

8/10

Excellent

04 Aug 2026

Paul

Good nites stay and cheap

6/10

Pleasant

03 Aug 2026

Lee

Staff as always were brilliant. The room was unfortunately the worst I've stayed in whilst at the norbreck small, and noisy from the backs beer barrels or something being moved around late on, and visable pipe work on the side of my sons bed which looked a bit dangerousif hed got out that side in the middles of the night. But the worst thing about the stay is that the hotel had been taken over by a dance competition. The competitors were sprawled all over the place in the communal areas, up stair ways . And the mess they made was shocking. I felt so sorry for the staff. Litter everywhere and they all ran round like they owned the place. Didn't seem like any parent or dance instructor was insight to keep them in order. We therefore only stayed in the bar for one drink before heading upstairs. Went to bed only to be woken at 2am by kids giggling and running around. Anyway I'll be checking for events before I book again. Also the description of the room on Expedia was not accurate, certainly not 190plus square feet and no air-conditioning.

4/10

Poor

03 Aug 2026

Susan

The price was good as was the location however the breakfast @ the privce of £12.50 per head was deplorable I mention to a staff member that the rececrispies wer stale and tasted fusty to which he replied 'O' and walked away if you can not afford to deliver good service and food that the price you ask for put the price up and deliver better servie and food

2/10

Poor

01 Aug 2026

julian

the whole hotel was poorly run , the building itself is very poorly maintained and in desperate need of a complete refurbishment , the one and only lift is so slow it was quicker to walk from fith floor to the ground floor . the one good thing was the help yourself all you can eat breakfast , the lady who checked me in was very good and i was checked in within minutes . overall a very disapointing stay and will not use again

10/10

Exceptional

31 Jul 2026

Theresa

Staff were friendly and helpful. Food was excellent. Great location, tram stop outside.

4/10

Poor

31 Jul 2026

Tara

Unique shape hotel near the beach, but rooms very badly maintained and the hotel very old and grubby
Not great room had Stains on the ceilings and down walls with wallpaper coming off

2/10

Poor

31 Jul 2026

Gillian

Please do not book here it’s absolutely abhorrent, absolutely filthy. Please save your money. The only thing that holds this hotel together is the staff who can’t do enough for you however everything else is just disgusting. I have never in my life stayed in such a filthy dirty hotel, the hotel should be completely ashamed.

4/10

Poor

31 Jul 2026

Amanda

Not the best but handy for an event.

10/10

Exceptional

30 Jul 2026

Daniel

It was basic but for the money it was fine and room was clean

4/10

Poor

29 Jul 2026

Sumia

The customer service was very poor. Staff kept blaming each other instead of resolving issues. I requested extra pillows several times, and each time I was told that someone would bring them, but after three days, no one ever did.

When I complained again, I was told it wasn't their fault. The receptionist simply smiled and apologised, but nothing was done to fix the problem.

There was also no washing-up liquid provided in the room. We had booked two rooms, and unfortunately, both had a disappointing experience.

Overall, the customer service was unacceptable, and I would not recommend staying here based on our experience.

10/10

Exceptional

29 Jul 2026

Grace

Ah l remember this hotel in 2006, my first visit, it was truly amazing but now it is very tired and it needs such a big makeover. Why the colour grey, the older colour made the he hotel look vintage.
The other issue is that guests sit anywhere they like, drink outside, have takeaway and smoke outside. White so much space the hotel has, why not make dedicated spaces? Why not make a stying area at the back to avoid guests congregating in the front which can be intimidating as some guests are quite loud and drinking just adds to the issue.
Thank you.

6/10

Pleasant

29 Jul 2026

Barbara

The Castle is a little worn around the edges and could do with a refurbishment inside and out - paint, wall coverings, carpets, furniture could all stand a refresh (but this is reflected in the price)
Pool was nice but note there is a charge to swim or use the gym, plus a charge for towels
We enjoyed the “Full English” breakfast included with our stay, as well as a 3 course dinner during our stay

2/10

Poor

29 Jul 2026

Abdou

The hotel was very dirty, disgusting to the point of being unbearable. Usually I don’t leave bad reviews, but this was the worst hotel I stayed in across the whole UK. I am not sure how they have a license to operate as a hotel.

8/10

Excellent

28 Jul 2026

Elvinah

Staff were excellent, friendly and very supportive.
Chaos Live team was very entertaining and the children looked foward to participating in the dancing.
The food was delicious, well prepared, there was a variety to choose from.
Overall, we enjoyed our stay..

2/10

Poor

27 Jul 2026

Monika

The staff were rude and didn’t want to help us, the room had cracks in it and we asked for a fridge and we never got one. They said that they would provide one. This is outrageous service and my stay was unpleasant due to that we were in a group and we requested our rooms next to each other, somehow they screwed that up. Wouldn’t book again, outrageous.

4/10

Poor

27 Jul 2026

Anthony

Low budget no frills... you get what you pay for

6/10

Pleasant

26 Jul 2026

Brian

Breakfast

2/10

Poor

24 Jul 2026

marketa

Overall the hotel was very dirty... the room smelled doors,walls,beds were dirty, very dusty behind the beds has never been cleaned. It smelled very old i had to buy a spray and a paper towell and clean it all myself stayed over night and left the other day even though i had a reservation for 2 nights i left next morning.

4/10

Poor

24 Jul 2026

Kelly

Not enough staff, room was dusty lampshades above bed dirty! dirty walls in bedroom, hair on bathroom floor, entrances carpets floor,lifts dirty, rubbish everywhere,not enough bars staff, breakfast awful . More like a 1 star hotel.
Rundown hotel.

4/10

Poor

20 Jul 2026

Nasir

hotel room was very dirty and smells bed wasn’t comfortable pillows are lumpy and not comfortable not phone in the room water pipes are in the bedroom very far from blackpool tower spa was good not book this hotel again ☹️

Partner

2/10

Poor

19 Jul 2026

Joan

Very basic…no room housekeeping, clean towels and no replacement tea/coffee etc.. at breakfast, even though the food was adequate and the staff were helpful the restaurant and tables were bleak …more resembling a canteen than a restaurant. However our main complaint is that we were staying at the hotel in order to attend an 80th birthday party in the ballroom. Part way through the party there was water falling onto the stage and onto the band’s equipment which meant that the hotel instructed us to evacuate the ballroom (300 guests were in attendance) and therefore the party was terminated.

Family

8/10

Excellent

19 Jul 2026

Rupert

Cheap Price. Basic clean rooms. Really helpful staff. Good breakfast.

Family

4/10

Poor

19 Jul 2026

Laura

Check-in was lovely. Ross was very welcoming and friendly.
The hotel has so much potential.
Good entertainment. Friendly staff.
The only thing that lets the hotel down is the standard of the rooms.
The rooms are smelly, old dirty stained carpets, dusty above bed, bathroom dirty, had no soaps in dipensers. Mould around bath taps. Etc.
For a one night stay - we made do.
The sheets and towels were clean.

This hotel could be so much more!

Family_with_children

6/10

Pleasant

19 Jul 2026

Andy

Everything was just ...Ok. Rooms reasonably clean but nothing more, curtains hanging off, view of the back yard and load of roof tops. Staff ok, some polite and helpful some moody. Entertainment looked ok but son autistic so doesn't like the noise so didn't attend. Just walked through. Entrance also used by smokers, not great. Lift options abysmally. Stayed to right of reception, 2nd floor, 1 obvious available lift fitting 4 people at best and covering 5 floors. No indication of any others nearby. Pool costs extra. Don't recall that being advertised as such. Didn't eat at hotel so can't comment.

Family

10/10

Exceptional

16 Jul 2026

Kirsty

Lovely for the money, everything was clean and tidy!

Family_with_children

10/10

Exceptional

12 Jul 2026

Louise

.

10/10

Exceptional

12 Jul 2026

Nataliia

Thank you so much! Staff is very helpful, excellent breakfast and swimming pool with a hot tub was great.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Robin

I've stayed here 3 times before. The rooms are a little dated but clean. Staff are friendly and helpful. The breakfast was good. Parking is charged at £3 a day which is reasonable. It's a good base for visiting Cleveleys, Fleetwood or the main attractions as there is a bus and tram stop opposite the hotel. Copperface Jack's, the hotel was closed..but when open can be good for watching sports
It's not the Hilton, but I will definitely be back.

Self

2/10

Poor

07 Jul 2026

Martin

Avoid at all costs! Horrendous hotel

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Olowookere

Wortrh it for the price. The property could use an overall upgrade though. Breakfast was okay

Family

6/10

Pleasant

02 Jul 2026

Wellington

The stay was okay. I stayed in a single room with my cat, and it had the essentials. The price was fair and included breakfast, which was a positive point. However, there was no fan in the room, and it was very hot. The hotel is an old building that needs a general refurbishment. I would recommend it for a few nights if you are not too demanding.

8/10

Excellent

29 Jun 2026

Bijili

I

4/10

Poor

28 Jun 2026

Jamie

Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you

On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area.

Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor

Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to reception to get it rescanned

Everything in the amusements arcade had a note saying out of order, not even 1 working!

Parking is ok for £3 for 24 hours but I probably wouldnt return

Family_with_children

6/10

Pleasant

27 Jun 2026

Anthony

The young bar manager ran the Scottish dow not realising my son was Scottish.

Self

2/10

Poor

21 Jun 2026

danny

Wrost hotel ever got pictures to prove

Partner

10/10

Exceptional

14 Jun 2026

David

Despite hearing the contrary, found everything absolutely fine, my room was clean, staff were excellent, buffet breakfast had enough choices in my opinion. OK, so the tea bags in the room were not very nice & the communal decor could do with a bit of modernisation, but that’s trivial & didn't affect a positive review.

Self

6/10

Pleasant

13 Jun 2026

peter

.

Self

8/10

Excellent

08 Jun 2026

Bradley

Staff very helpful

Friends

10/10

Exceptional

07 Jun 2026

Dave

All good after the longer than should be wait to get key card

Self

8/10

Excellent

07 Jun 2026

Julie-Ann

Very large floor space, however easy to find way around.

Self

6/10

Pleasant

06 Jun 2026

JOHN

Run down hotel but staff trying their best
Breakfast was lifeless in a huge ballroom.
No decent coffee just sachets and overall a poor experience

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Sally

Had a lovely time, the staff were very helpful as I am disabled. The room was clean and comfortable and the breakfast was great. We will definitely be back going again.

Family

6/10

Pleasant

02 Jun 2026

Tracey

Carpets need deep clean
Bathroom door does not open very wide hits the sink
No room service expensive for what it was

Partner

10/10

Exceptional

01 Jun 2026

Nicole

Lovely hotel basic room but was all we need great staff and amazing entertainment team.

Friends_and_family Family

2/10

Poor

31 May 2026

Vishan

We recently stayed at the Norbreck Hotel in Blackpool and came away feeling pretty disappointed.
To be fair, there are a couple of positives. The staff were friendly and helpful throughout our stay, and the hotel has plenty of parking. The building itself is absolutely huge and has so much potential.
Unfortunately, that's where the positives end.
The exterior is tired and run-down, and while it's an impressive-looking building from a distance, it certainly doesn't give off a premium hotel feel. The inside is even more disappointing. For a hotel charging the prices it does, the standard of cleanliness and maintenance was nowhere near acceptable.
Our room had mould and dirt around the windows, a broken drawer, a TV that didn't work, and the condiment tray had black mould inside it. The floorboards squeaked constantly, and the beds were so uncomfortable you could feel the springs through the mattress.
My kids were excited about using the swimming pool, but after seeing the condition of the room, I wasn't comfortable letting them go. If the rooms are being maintained to that standard, it doesn't exactly inspire confidence in the cleanliness elsewhere.
The whole place feels like it's been untouched for decades. It's outdated, worn out, and desperately in need of investment. That's a real shame because the hotel itself is enormous and could be something special with the right care and attention.
We weren't expecting luxury, but we did expect a clean, well-maintained room.

6/10

Pleasant

31 May 2026

Andrew

The exterior and interior needs updating/refurbishment. But generally feel for the price it is a good hotel, room clean and bar area good with entertainment.
I generally felt it was good deal and was suitable for what we needed, a cheap clean hotel.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Emma

Brilliant for families, plenty of room in the lounge and bar area. Reasonably priced food. Kids loved their stay. Great area, nice quiet, clean sandy beach opposite and amusements, shops and eateries a 5 mins walk.

Friends_and_family Family

10/10

Exceptional

31 May 2026

job

The hotel is definitely tired but it met all our needs , it’s situated in a perfect location, right outside the tram stop
Very clean
Shower and bathroom, toilet very clean and working perfect
Didn’t get to eat anything, but saw many folks tucking in their breakfast and dinners and all looked well
You get what you pay for
I would definitely recommend this place for a cheap and cheerful base when on holiday

Partner

4/10

Poor

31 May 2026

Selina

The rooms where not clean the hallways was dirty the windows were dirty for a sea view room the pool was the only nice thing even though we had to pay everyday to use it was not worth it for the price we payed the noise from upstairs rooms and the kids runnning day and night down the corridors

Friends_and_family Family

4/10

Poor

30 May 2026

Fay

Had to change room on arrival as there was no way of closing or locking bathroom door. Windowsills were rotten and the carpet and skirting boards needed a good clean. The staff changed the room with no issues. The second room was still not the cleanest but better than the first. Most of the amenities were out of action or changed. I would not recommend this hotel.

Friends_and_family Family

8/10

Excellent

30 May 2026

Karen

Family Room was very spacious , no toilet paper due to house keeping staff shortage informed through reception staff who supplied same mentioned . All staff we met appeared very polite and helpful . Buffet Breakfast was good with enough options available . Pool staff very helpful and areas well maintained and safe .

Family_with_children

6/10

Pleasant

28 May 2026

Jacqueline

Bog standard hotel..family bar only takes card not cash..rooms okay but bed was clean..very old and needs a serious updating everywhere. Probably won't go again.

Friends

6/10

Pleasant

25 May 2026

Jis

Please add bathing items in toilet

Friends_and_family Friends

8/10

Excellent

24 May 2026

Eileen

Room was ok for what we needed it for parts looking tired but ok for the money

Partner

10/10

Exceptional

12 May 2026

Tracey

Clean and comfortable will stay again.
Very fair price and accepts p

8/10

Excellent

12 May 2026

Peter

Nice for quite weekend, food was exellent, plenty evening entertainment plus has a swimming pool.

Partner

2/10

Poor

11 May 2026

Linda

The property is disgusting filfy cold nothing like it advertises

6/10

Pleasant

10 May 2026

Chris

Look, it’s completely run down in the rooms but it’s convenient, the entertainment was good, nice bar and has a swimming pool. I paid £35 for a night, you can stay absolutely NOWHERE for that price. My room was clean just outdated. No hairs or anything. The mattress was hard.
People moan when paying this price is crazy

Family_with_children

6/10

Pleasant

08 May 2026

Philippa

Reasonable for the price

Friends_and_family Family

2/10

Poor

01 May 2026

Matthew

Tired, dirty and cramped. Online check in pointless, you still have to join the massive queue. Half the 'attractions' of the hotel shut. No ironing board or iron in room, you have to pay DESPITE THIS BEING ADVERTISED AS COMING WITH THE ROOM.

Bed was acceptable... A bit lumpy and some questionable hairs. Room was tired, drawers broken, window handle broken, bathroom was dirty and stunk of drains whenever you used the sink. Blood stains on the wall, suspicious stains on the chair at the end of the bed........

When getting back approx 10:30pm we were greeted by 4 police vans outside the hotel, screaming and shouting late into the night - oh and I could hear everything the couple next door were up to. Real classy, doubt it was that good.

Never again...

Business

2/10

Poor

25 Apr 2026

Christopher

First glance at the hotel was a disappointment not what the pictures showed on Expedia looks run down. Was only staying for 1 night. Check in was fine nice and quick. Hall ways looked dirty like they hadn’t been hoovered in a week or so. Found a used tea bag on the window sill. The room was terrible stains on the carpets. Wall paper was peeling from the walls, damp in the room, holes in the bathroom walls. Asked to change rooms got to say staff members really friendly and helpful. Unfortunately the different room was in a similar condition. And the hall way stunk of weed been smoked. Told the reception and nothing was done about it. Didn’t use much of the facility’s as I just wanted to get checked out and leave. Really not worth £176 a night

8/10

Excellent

24 Apr 2026

Lee

Only 1 problem i couldnt get the shower working, I would have asked the staff but I was only staying the 1 nightsi it wasnt a big problem

Self

8/10

Excellent

22 Apr 2026

Nathan

There a loads of negative reviews for this Hotel I have stayed here before a said never again but I gave it a try again and for the price point can’t really complain. Public areas have had a bit of an update but for the size of the hotel a full refurb it would be unviable. Room was basic but warm and clean where matters. This is a budget hotel and the price reflects it however it has reasonable facilities pool etc. staff good polite professional and friendly. Bar prices reasonable. Didn’t dine so can’t comment on food. Saturday evening entertainment nice it’s better than nothing. Overnight parking £3 reasonable. Sea view room upgrade recommended as some rooms have not the best outlook. Saturday night guests quite noisy attracts family suppose due to lower costs late night party people coming in etc but to be expected it’s Blackpool.

Partner

4/10

Poor

17 Apr 2026

Janine

From the moment you see it you know its a dump. As soon as you open the door to reception you smell the musty damp smell. Its huge, needs knocking down & start again. Or better still turn it into a car park.
Mould everywhere just needs a complete renovation. To think we paid money to stay there is scandalous.

6/10

Pleasant

13 Apr 2026

Stuart

Room was fine, nothing special but all I needed. Breakfast & dinner was as expected, reasonable choice if quite conventional but perfectly satisfactory. Some may not like the 'canteen style' dining but part of the hotel character. Amenities OK so decent value overall. Would stay again.

Self

10/10

Exceptional

11 Apr 2026

Nicola

The staff made this holiday amazing.. Ben and Brad are credits to the company.. the room was fantastic.. much better than last time we stayed.. spacious.. clean and smelt beautiful.. ill show more on my tiktok review.. reddeadblue

Friends_and_family Family

6/10

Pleasant

02 Mar 2026

Princess

Lovely place but you can tell everything is very old fashioned, doesn’t really look up to date. But other than that’s it’s an okay place to stay with really nice staff.

Family

6/10

Pleasant

01 Mar 2026

Ann

Room clean, decor needs updating. Limited choice at breakfast

Self

4/10

Poor

28 Feb 2026

Anthony

Very noisy.

kids running around the corridor doors
No body wash in the room

Partner

8/10

Excellent

23 Feb 2026

Wavy

Tidy

Partner

2/10

Poor

22 Feb 2026

Emily

Walls paper thin, could hear everything! (Literally)

So many drunk and disorderly people.

Friends_and_family Family

2/10

Poor

19 Feb 2026

Derans paol

I stayed in room 258 and unfortunately had a very disappointing experience. There was no heating in the room, which made our stay extremely uncomfortable, especially as we were traveling with three children and my pregnant wife.

Additionally, the room was not clean, which added to our frustration.

Overall, this was a terrible experience, and because of these issues, I will not be returning to this hotel. I hope you take this feedback seriously and improve your services for future guests.

2/10

Poor

15 Feb 2026

Andrew

Room never got cleaned, previous people who stopped in our room left a cup of water down the side of the bed, my wife couldn't use her oxygen machine as there were no plug sockets next to the bed the staff couldn't offer an extension lead and wasnt bothered about her situation

Partner

2/10

Poor

15 Feb 2026

Veronica

No heating whatsoever in winter, I had to buy my own heater. Walls had major rust lines from radiator, the food hall was the messiest area I’ve ever seen and I got woken up by people next door having an actual fight with arguments and screaming. Would not recommend

Leisure Partner

10/10

Exceptional

07 Feb 2026

Craig

No issues at all, all good.

Leisure Friends

10/10

Exceptional

31 Jan 2026

Amy

Room was dated but clean and very spacious. Hotel itself is big my children enjoyed staying here. Lady on reception was very helpful for check in and when we asked questions. We also managed to get a later check out with price being very reasonable. We didnt get breakfast as hotel was too busy.

Leisure Family

4/10

Poor

26 Jan 2026

Rowan

The general cleanliness around the hotel was lacking, in the room the radiator required bleeding meaning there was no heating for the first hour and half. While this was addressed prior to us going to sleep I feel radiators should be checked when rooms are being prepared. There was also no radiator in the bathroom making it cold.

4/10

Poor

26 Jan 2026

Elvira

Was quite shocked at the hotel. Very dated and in places dirty

2/10

Poor

25 Jan 2026

Gillian

Room discusting

Business

2/10

Poor

22 Jan 2026

Michelle

Never stay here get your bags and run

Leisure Family

6/10

Pleasant

19 Jan 2026

Donna

The room itself was extremely clean and warm the downfall is you hear absolutely everything going on outside the rooms in the hallways and other rooms and we were woken up by all the fire alarms at 2:30am and the hotel guys couldn’t turn it off so it was going off for half an hour, so that’s it I was awake from then and couldn’t get back to sleep, I think we should of been offered some kind of compensation but we didn’t even get an apology

Leisure Partner

8/10

Excellent

03 Jan 2026

Angela

The room was clean and warm food was good staff were good the hotel itself needs some tlc but we were pleasantly surprised will be back

Leisure Family

6/10

Pleasant

02 Jan 2026

elizabeth

Stayed for 3 nights no cleaners to be seen and we had no toilet rolls

Leisure Partner

2/10

Poor

01 Jan 2026

Saedah

So terrible and laying when I booked with free breakfast but when I get to take breakfast they took money for it.and hotel not clean.

Friends_and_family Family

2/10

Poor

01 Jan 2026

Gordon

We stood for an hour waiting to check in .
Room was ok but not brilliant.
But the hotel was so cold .
Sat all new year eve with a coat on .
Would never go back there again

Leisure Family

6/10

Pleasant

30 Dec 2025

Jennifer Daphne

The room was too hot. Big hot pipe running through it. Windows open but still too hot. Toilet very noisy and bath needs re enamelling. Breakfast was good.

Leisure Partner

10/10

Exceptional

29 Dec 2025

liz

Friendly staff, clean room great entertainment and lovely sea view rooms.

Partner

6/10

Pleasant

27 Dec 2025

Andy

The hotel was good. The staff was so polite and friendly dinner and breakfast those food to feed two hotels lots of choice. The only one thing I would say for dinner they had no juice for children you had to pay for that so we had to give him water

The pipe in are room was hot but the radiator didn’t get hot.

The disabled toilet downstairs, the lock didn’t work

The night entertainment was good and entertaining and ;The made sure everybody was involved.

We would go against

Friends_and_family Family

6/10

Pleasant

22 Dec 2025

Jenni

Hearing on in the room and beds could definitely do with being comfier so could the pillows.

6/10

Pleasant

21 Dec 2025

Jennifer

No heating in room, moved rooms still no heating. The pillows were so bumpy and bed was quite hard too.

Partner

10/10

Exceptional

20 Dec 2025

Trevor

Did not use the breakfast

Leisure Partner

2/10

Poor

14 Dec 2025

Jackie

Room was disgusting was not clean, was given another room radiator didnt work and hallway reaked of cigarette smoke, rooms were basic, bed was solid, mould around bath

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Brian

😃

6/10

Pleasant

14 Dec 2025

Andrew

The hotel staff was amazing but the people at the pool and gym were extremely rude

Friends_and_family Family

8/10

Excellent

04 Dec 2025

ANDY

Never had any breakfast

Self

2/10

Poor

02 Dec 2025

Chad

Room was awful. Huge rolled cobwebs around ceiling. Hotel information covered in stains and food debris. Window sils dirty with black and mus shaped due to water damage. Bathroom freezing as dbl glazed window is broken and doesnt vlose properly allowing West wind off coast in. Bed mattress had little support and duvet was stained and marked. Not wasting time going on. Corridors not cleaned and had debris left for 3 days i was there. AVOID. They want to charge you to park in their car park and the pool facilities you also have to pay for.

Business Self

4/10

Poor

30 Nov 2025

Kaye

No food available when we arrived at 7.15
I was told we could order which i did but it never showed up. This was not the hotels fault.
Toilet was making noises which so.eone came to look at, we ended up moving rooms. The Man was lovely and did all he could. Service has been great.
The bed and pillows were very very hard!
No hot water in the room for a shower. Ran the water for 10mins and no hot water came out.
I paid for park before checking in and paid full price. It should be made clearer to pay at reception for people stopping to get the discount.

Friends_and_family Family

6/10

Pleasant

26 Nov 2025

Bill

Room was warm and adequate. Beds comfy. Staff are helpful and pleasant. No soap in the dispenser, dust and fluff on the skirting boards. Evening meal was reasonable. Breakfast was dire! Never had a breakfast were everything in the plate tasted off. I think Norbreck cook with WD40. Even the milk tasted weird. And the tea bags taste like they contain sawdust. Would stay there again, but we will be in Wetherspoons for breakfast.

Leisure Partner

2/10

Poor

25 Nov 2025

Paschal

Old building. Needs renovating

Leisure Partner

2/10

Poor

17 Nov 2025

Vicky

Dirty, stunk, mold,