Rosemont Suites

2/10

Poor

27 Jul 2026

James

The building had no sign indicating it was the hotel. It felt like a hostel, and the front desk manager was ride. I have nothing but terrible things to say about this place. You really should have it removed as an option to stay at in your app/website.

6/10

Pleasant

12 Jul 2026

Meghan

The room was disgusting the beds had bed bugs in them the shower had spiders living in it the floor was never cleaned the worst hotel I stayed in

Partner

2/10

Poor

12 Jul 2026

Virginia

DEAD BUGS AND COBWEBS under floor level AC, broken table leg, peeling counters, dirty bathroom and running toilets. We didn't even stay the night!! Took a better look when we got back from our event and left the key in the drop box and drove home! Tried to contact hotel and acted like it was no big deal. DEAD BUGS. DONT STAY HERE!!

Partner

4/10

Poor

12 Jul 2026

Erin

Staff was pleasant.
Everything else .... horrible.
Mismatched and broken furniture, mismatched towels, poor lighting in parking areas (definitely did not feel safe, especially in back area) ... facility is showing its age though they may be making upgrades. Flooring looked new as did shower head, but walls, edging, furniture, lamps, beds, etc. ...all old, broken. No sign on outside of building to indicate it was actually the hotel ... didn't realize it was the hotel until I asked at the neighboring hotel and after getting out of my car to read the sign on the door ... which I was hesitant to do because of the poor lighting and other aspects of the outside of the building; highway sign not in working order and missing logo.
Bedding appeared clean.

2/10

Poor

30 Jun 2026

Adrian

Sticky floor. Dirty sheets. People yelling in the next room and screaming for help. What else is there to say?

4/10

Poor

14 Jun 2026

Rennie

I had difficulty checking in as this property had issues with third party bookings intergrating into its system . Spent an hour on the phone with Expedia/Hotels.com at 1:00 AM to resolve check in issues. Property is worn and needs maintenance.

Self

4/10

Poor

04 Jun 2026

Kevin

no wifi

Family

10/10

Exceptional

31 May 2026

Hector

Todo muy bien recomendado

Partner

2/10

Poor

30 May 2026

stacey

Dirty, loud, old. No words. Don't stay here.

Family_with_children

8/10

Excellent

24 May 2026

Ty Carlin

decent

Family

4/10

Poor

17 May 2026

Mark

The room looked worn, but clean. There was no soap in the bathroom the night table lamp did not work. It just was not in very good shape. I do not recommend anyone stay at this hotel.

Family

2/10

Poor

13 May 2026

Theodore

I’ve been to several 3rd world countries and this place reminded me of all of them. The pictures on the website are, deceptive, and I’m being kind. If you make the same mistake that I made and stay here, bring a bar of soap because they don’t provide one. No, I’m not kidding (that was the answer I got when I called the front desk). The door cards are hit or miss to get into the room and the hotel itself (ask me how I know). If I ever come back to visit relatives again I will put a crowbar in my wallet and stay at a better place or a relative’s couch.

Self

10/10

Exceptional

10 May 2026

Khadijah

i stayed in room 102 and the heater wasnt working

Family_with_children

2/10

Poor

26 Apr 2026

LeeAnn

This was one of the worst hotel experiences I’ve ever had.

The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking.

The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable using anything in the room—we actually left and went out to buy our own sheets, blankets, pillows, and pillowcases just to get through the night. We also purchased disinfectant and wiped down and sprayed everything in the room ourselves just to feel somewhat protected from germs or illness.

On top of that, there was constant noise. People in the room above us were yelling and fighting, making it impossible to relax.

The most alarming part was safety. I am a woman who was staying alone with my 12-year-old daughter, which made this even more concerning. We made sure to lock everything—the regular lock, the deadbolt, and the bar lock. Early in the morning, someone knocked and then actually opened the door. The only thing that stopped them from coming in was the bar lock. When I yelled, they said, “Oh sorry, I thought it was open.” That doesn’t make sense—the deadbolt cannot be opened with a key card, which means they had a physical key. That is extremely concerning.

Family_with_children

10/10

Exceptional

30 Mar 2026

Johnny

It was very clean and quiet. The very friendly and nice

10/10

Exceptional

29 Mar 2026

Timothy

Breakfast

2/10

Poor

29 Mar 2026

Ronald

The bed had bed bugs. You couldn’t find anyone to help you at the service desk. We left the hotel after just being there for 2 hours.

Partner

2/10

Poor

22 Mar 2026

Janet

The cable tv wasn’t working. The whole place & room reeked on marijuana . Mirrors and windows dirty. Parking lot had a lot of litter . The 2 refrigerators in the room (1 running , the other not) smelled horrid like dead people. The towels in the bathroom were filthy. There was no shampoo conditioner or tissues. Bed springs were worn out. Cabinet above sink in main room refused to stay shut. End table between beds had warped drawers. The floor were clean and the bed sheets.

Friends_and_family Friends

10/10

Exceptional

22 Mar 2026

Lori

Great price for area. Easy to get to lots of parking large room and it was clean. Rooms are showing wear but I only care about cleanliness. Guy at check in was very nice and we got our room early. Only downside was no in room coffee maker as expected and we didn’t have washcloths had to use the towels but it did its job as a cheap place to stay for casinos.

Partner

2/10

Poor

16 Mar 2026

brenda

room was not very clean and there was blood on the sheets and wall, smoke detector was hanging off the wall wrap in plastic, floor mate had a dog print on it, AC could not be turn off the fan ran all night. I did go to the desk ask to have toelt looked at for it was not fullshing when i came back that night no one was at desk and when I check out there was no one at desk. I don't recommended this location to anyone.

Self

8/10

Excellent

10 Mar 2026

Angie

Staff is very helpful and friendly

Self

2/10

Poor

08 Mar 2026

Nancy

Sheets were not clean, they gave us new ones to change them. Floors were dirty.

Partner

2/10

Poor

01 Mar 2026

Raelene

The room was beyond disgusting. There was no one there at check in. There was a couple fighting til 3 in the morning. No one, and I mean no one should be renting these rooms out.

Friends_and_family Friends

4/10

Poor

16 Feb 2026

nicole

Needs updates all around

6/10

Pleasant

16 Feb 2026

Gail

The room was clean, however, the outlets were loose and didn't work properly. The room doors were very old, heavy and loud.

Partner

2/10

Poor

15 Feb 2026

Reginald

Yes TV was broken the telephone was broken there were no clean towels the bedspreads and sheets and pillow cases were dirty the couch had dried blood on it the pull-out couch bed neither the phone or the TV got fixed while we were there they would not refund any of the money this Motel is very degradable

Leisure Partner

6/10

Pleasant

20 Jan 2026

Dana

No WiFi connection. I could connect briefly in the lobby, but not at all in our room. The refrigerator makes a LOT of noise when it kicks in. Woke me up several times in 1 night even with my noise canceling headphones on. Room is quite large w/ comfortable bed and pull out sofa. Lots of old and damaged lamps & furniture with few available outlets. The room was clean which means everything!

Partner

2/10

Poor

14 Jan 2026

Melissa

This place sucks. Rooms are dirty and rotting ceilings. And they do not treat their parking lot or stairs in the events of nice or snow. Do NOT stay here. Unless you want a cheap low rate room. Madam office intake area that smells like weed even though there is a “ no smoking” sign above his head. If the place wasn’t bad enough, the customer service is even worse.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

David

Perfect room.

Partner

2/10

Poor

01 Jan 2026

Carol

Horrible kitchen - nothing looked clean!’

Beds had only been made up - sheets had been used and were not clean.

Place was so bad left after 2 hours!! Stayed in low rent motels all across country - this was the worse!!


The only good thing is that it showed no signs of having bugs!!

Leisure Family

2/10

Poor

15 Dec 2025

Anne

It was very hard to find the front door or lobby. The signs were not helpful or nonexistant. The bedside lamp was broken and the bulb was hanging off the fixture. The blanket was dirty. The front desk was not manned and the phone was not answered.

I will not be coming back.

Leisure Partner

2/10

Poor

15 Dec 2025

James

It was functional. It was a room. There were many gross out factors. Not a place you’d ever let your feet touch the floor or the inside of the tub. The towels had mold spots. The bathroom had so much old nicotine and cigarette burns on the side of the tub that the bathroom fan didn’t work. (We requested a non-smoking room) No was there a door handle on the bathroom door. The shower never completely turned off, water on a slow dribble forever. Pillows with no cases. Oh boy, this place is a gem. Even at the price point it was icky.

Leisure Partner

2/10

Poor

27 Nov 2025

Chris

The room was disgusting the towels black and switched rooms and they still were gross and wouldn’t give us a refund

Business

6/10

Pleasant

10 Nov 2025

Maija

The room was bery big for a hotel. It is old, and could use updating - cabinets, sink, bath, althought the floors are new. The desk was dirty with sticky stains on it. The towels although washed were stained.
The doors of the rooms were shoting loudly and the noise was carrying through out the whole floor due to the vinyl flooring in the hall.
The matresses were somewhat hard but comfy for me.
It was ok for staying just one night.

Partner

4/10

Poor

09 Nov 2025

Glenn

The 2 queen room was nice. Comfortable beds and spacious. The 2 entryways were not locked at all. Old outdated interior. I don't mind out of date decor. I don't mind peeling wall paper above the bathtub, it just means you get a really hot shower, and I did. I'm not overly concerned about a half a** job of spackling where the shower, now tub, used to meet the ceiling. Not thrilled with the small patch of mould area above the shower, again because of the very hot shower. It has a vent in the bathroom, might not be strong enough. I can live with all that. The towels though. I went to put down the mat at the shower and the mat had black stains. Not mold, it looked like they were used to maybe wipe the floor, then get washed, but not bleached, so it stained. Then found the same issue on every towel. Found stains on one pillow, and yellow stain on the bedspread, covered by the top bed cover. The sheets were actually clean, smelled and felt clean, but stained. I doubt they use bleach in their wash. Then the room smelled good and fresh when we got in, but it got so strong that 3 hours later it was turning my wife's stomach. We had to open the window to air it out. Basically, we got what we paid for. In a pinch I could possibly stay again, but it's definitely at the bottom of the list

Leisure Partner

2/10

Poor

26 Oct 2025

KEENANN

Bathroom was clean but towels and bath mat stained. Table was filthy, fridge had old spilled pink and blue drinks. Sheets and floor clean. Would never set foot in again and would not recommend.

10/10

Exceptional

14 Oct 2025

Jessica

Clean and comfortable.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Daniel

The physical building fixtures were very worn out. They were clean but clearly in use for a long time. There was some mold on the bathroom ceiling from a leak that had been fixed. The ice machine was broken. I thought the staff was very kind and brought ice to the room from another location. There were no lamps by the bed. The heat and AC unit was quiet and the beds were good.

4/10

Poor

01 Oct 2025

Lee

The building was in pretty rundown condition, exterior lights, not working.

Business

4/10

Poor

27 Sep 2025

Jo

It was dirty the toilet was not working well and the towel had a big hole in it tub dirty

Self

4/10

Poor

21 Sep 2025

Jan

Needs upgrades

Not a nice looking place, room was in need of maintenance. No coffee maker but had coffee stuff. No ice maker. Was good enough to lay our heads to sleep after going to a concert at the casino. Would not stay there again.

Partner

6/10

Pleasant

14 Sep 2025

Mariann

Dirty with mold and scribble on the wall in our room that could have easily been removed with a magic eraser!

Leisure Partner

2/10

Poor

11 Sep 2025

Craig

The king size room we reserved was absolutely awful! Dirt and dust everywhere. Hair on the bedsheets when covers pulled back. Stain on pillow case. Broken full-length mirror left in place. Offered another room available because not able to get refund. Queen size room much cleaner than previous room but broken lamp, refrigerator not cleaned from previous stay, juice spilled stains. Broken door on cabinet. Ripped shower curtain. Building run down. Nothing like the photos showed! Everything felt dirty entering the building. Couldn’t afford to not be refunded and try to look for another room for one night. In town to see a show at Mohegan. Would never stay again or recommend to anyone!

Partner

10/10

Exceptional

31 Aug 2025

andrew

Good sized

Friends_and_family Family

2/10

Poor

18 Aug 2025

quang

Smoke

Leisure Partner

2/10

Poor

09 Aug 2025

Wendy

First off, the Rosemont is not part of the Marriott. They share a parking lot but they are nothing alike. I thought they were connected as even the signs outside are difficult to distinguish one from the other. When I explained that I had made a mistake, and gave the benefit of the doubt by going to the room at the Rosemont, I was very let down. Every piece of furniture in the room looked like tag sale freebies, the bedding did not fit the bed, the walls had many scuff marks, and the first floor room had a slider that had damage. I told the person at the desk that I had made a mistake and meant to book at the Marriott and he told me that I needed to call Expedia for my refund. I was in the room under 4 minutes. Expedia requested a refund and the manager of the Rosemont refused to give me my money back. Don't make this mistake!!

8/10

Excellent

05 Aug 2025

Amy

It was ok for the price. Very run down and old. Staff was nice. Hallways smelled like curry. Room didn’t smell tho.

Leisure Friends

10/10

Exceptional

22 Jul 2025

Suzanne

The room was very large, and the personnel where very nice.

Business Partner

10/10

Exceptional

06 Jul 2025

debra

Service was wonderful - room / suite was perfect

10/10

Exceptional

10 Jun 2025

Drew

Good

2/10

Poor

26 May 2025

Sheila

No elevator for second floor, floors sticky, heater smelled, no cups, only 2 pillows on a king sized bed, when i asked for more pillows, he got them from another room. Exposed wires, painters tape holing stair treads down.

Leisure Family

4/10

Poor

07 May 2025

Robert

It’s not bad staying there cause of the prices but the people that do end up staying are usually junkies or addicts going in and out slamming the doors at all times of the night and management wouldn’t do anything bout it when you brought it to their attention

Business Partner

6/10

Pleasant

27 Apr 2025

Kayla Joy

If you’re looking for a quick place to just lay your head overnight that is reasonably priced, this place does the trick. If you’re staying for a longer period of time, maybe go somewhere else. The staff were friendly and helpful. But there was dirt on the doorways, the clean linens I requested were dirty and stained, dirty fingerprints in the bathroom on the walls and black mold spots on the curtain. I like the flooring (not sure how soundproof it is for the people below us) but it’s nice not having gross carpet on the floors for a change. The room itself was nice but the facility had a strange odor to it when we walked in. The pillows were flat. Again, not luxury but it was nice enough to stay just for overnight.

Leisure Family

6/10

Pleasant

04 Apr 2025

Bonnie

Although clean the sink was cracked, no shampoo and conditioner, and thin towels.

Leisure

2/10

Poor

23 Mar 2025

Timothy

Not sure how you could still be in business with the conditions, the dirtyness and 30 year old beds and sheets

Business_and_leisure Partner

4/10

Poor

14 Mar 2025

Matthew

Was clean but so outdated and just unkept

Office staff are live in employees, they leave the door to their apartment slightly ajar all the time. The hallway smells of curry and spices. The room was pet friendly which we liked, so no carpeting for the dog. All the walls had patched holes that have never been sanded or repainted. The sink when turned on sounded like a freight train. The shower head is an older sunbeam (cheap) that has the outside shower with 3 jets on the inside for harder pressure. The water barely came out of 1 of those 3 with terrible pressure. Could barely get wet enough to shower. They provided no shampoo or conditioner which we did not bring as it was a single overnight stay just for a concert in the area.

Partner

2/10

Poor

14 Mar 2025

Baracat

Bathroom shower was broken, room smells, looks way different on the pictures.

2/10

Poor

13 Mar 2025

Maribel

Rosemont Suites were dirty, stains, filthy, loud, bugs, black mold and gross. The tub would not drain.My boy has bites lord know from what.there was blood on the walls.the smell in the room was so horrible i had to get a air puffer. The sheets were dirty . This was horrible and experience

4/10

Poor

02 Feb 2025

Areta

The room smells like smoking the furniture so old curtains are old and have paint on them . The bathtub had thick dirt don’t think they have proper materials to clean it. Doesn’t look nothing like in the picture though. It’s really bad and not worth the money they charge .

Leisure Family

8/10

Excellent

27 Jan 2025

Katurah

Good economic value

Rooms were very large with a sink/microwave kitchenette. Split bathroom was convenient. Close to the highway for accessibility.

Business

4/10

Poor

26 Jan 2025

Brian

Although the room was clean, was very rundown, cracked minor on doors, bed was springy and needs to be replaced. Great pressure in shower but water was way too hot to where it was scalling hot and could burn you! 70’s decor and needs an update. It was a late check in so had to wake staff to get in.

I would not say again

Leisure

8/10

Excellent

08 Jan 2025

Alicia

Staff was very helpful

2/10

Poor

16 Dec 2024

Angel

Terrible

Room was dirty bathtub had soap mold

Friends_and_family Family

2/10

Poor

04 Nov 2024

alexandre

its a dirty place really not good and noisy really too expensive

Friends_and_family Family

2/10

Poor

28 Oct 2024

ALEX

The place reaks of cigarettes. Room smelled musty. Blood/boogers on the wall. When we decided to ask for a refund they denied it. Had to dispute it with my credit card company.

Leisure Partner

4/10

Poor

06 Oct 2024

Arrash

Smelled bad, bugs, old mattresses, old pillows, etc

6/10

Pleasant

02 Oct 2024

Crystal

Was able to access a handicap room. Made it easy to get from the parking lot to the room.
Room was dated, needed some woodwork repairs, a little musty.

Leisure Self

2/10

Poor

01 Oct 2024

jacqueline

VERY LOUD! I stayed awake for hours with VERY LOUD pounding in room above me. Room was very clean and efficient.

2/10

Poor

29 Sep 2024

Patrick

The list of issues with this place is far too long for this little block, the ONLY thing was that the employee we dealt with a few times was nice. But they charged $50 for a service dog, (which is illegal btw). If you have the option to stay sonewhere else i recommend doing so.

Leisure Friends

4/10

Poor

22 Sep 2024

Fiona

Don’t stay here

Hotel is dirty burn stains on the bed clothes. Floor dirty and sticky. The bathroom was full of stains.

Friends_and_family Friends

2/10

Poor

22 Sep 2024

Gail

There was a dead mouse in the first room. In the room they moved us to, sheets were never changed. There was hair in food in the bed.

Leisure Family

6/10

Pleasant

21 Sep 2024

William B

Place was old . We had a dirty looking chair in our room

Partner

2/10

Poor

08 Sep 2024

Ryszard

I called 2 x to confirm reservation and the person who answered the phone did not ask for name or phone nr. Nothing. Just said you have reserved rooms.
Check in was bad, a man came out of a room right behind reception and just gave us keys. No info on anything. The rooms and the entire place stank of curry and mold, with walls like they were hit by something not even repaired.
Rooms from the 60s, with mold stench so bad we left after 1 minute.
Receptionist not attentive, v passive and answering phone 2 x did not state the name of the hotel or his name.
Do yourself a favor and don’t go. You are better off sleeping in your car.

Friends

4/10

Poor

25 Aug 2024

Arianna Ponce

Door molding has finger prints. Wallpaper is peeling off. Strong musty smell. Rundown and dated.

6/10

Pleasant

18 Aug 2024

Douglas

Was an ok stay, floors were dirty

10/10

Exceptional

18 Jul 2024

Carl

Low cost place to sleep near Mohegan Sun

Leisure Family

8/10

Excellent

14 Jul 2024

Gary

Great stay and great price

Friends_and_family Friends

2/10

Poor

06 Jul 2024

Lisa

The room had a strong smell of cigarette smoke. The fluorescent light in the bathroom flickered and took 10 minutes to turn on. The smoke detector had plastic wrap around it. We did not feel safe and didn't stay the night.

Leisure Family

2/10

Poor

02 Jul 2024

Shaun

First the good
The shower water pressure and hot water were good.
It ends there
Now the bad
No soap in the bathroom or anywhere
Bathroom lights took a halfl hour to come on
Outlet for the coffee maker and microwave didn’t work.
We mage coffee in the bathroom
Pungent aroma kept me awake all night not sure if it was in the hvac

Leisure Family

2/10

Poor

30 Jun 2024

Laurel

Do not book this place. Not safe or clean ask to see the room and it smelled like smoke, dirty, loud and unsafe turned around and left

Leisure Family

2/10

Poor

29 Jun 2024

Peter

How can I review a place that canceled my reservation the night before so I never got a chance to go to?

Leisure Partner

4/10

Poor

25 Jun 2024

Bruce

Not at all how it looks online

Leisure Friends

6/10

Pleasant

24 Jun 2024

William

Aged property. Room smelled like an ashtray.

Leisure Self

2/10

Poor

26 May 2024

Joseph

We had to go buy cleaning supplies. Dirty ring around toilet. Cigarette ashes and burn marks. People lived in this hotel. Smelt like curry.

Leisure Family

4/10

Poor

17 May 2024

Acelia

Make sure you watch everything at check in, they took a copy of my id and card. When I confronted them, the manager ripped it up in front of my face. They double charged me also and didn’t refund me until again the manager had to called.

Leisure Partner

2/10

Poor

02 Mar 2024

Verified traveler

Terrible! Photos are very deceiving.what a dump, check in is awful. You have to ring a door bell and wait for the “staff” to come let you in. The sign outside is half lit. The door handle to the room was broken and “staff” had to show us how to jiggle the handle to open the door. The room smelled stale. I almost took the loss and booked another place. Definitely not worth $159!!!! Looks like a flop house. Do not stay here

4/10

Poor

25 Feb 2024

Julia

.

Business

2/10

Poor

24 Feb 2024

Carol

Went ro check in and they didn't keep our rooms that we reserved and smelled like smoke.

Leisure Family

8/10

Excellent

19 Feb 2024

keith

A cheap place to crash after a day of gaming at the local casino's

Leisure Partner

2/10

Poor

12 Feb 2024

Jordan

HORRIBLE

ABSOLUTELY HORRIBLE. Do yourself a favor and do not stay here, even if it’s the last place available. The place is old and poorly run. I checked in and got to my room only to be met with MOLD ALL ON THE WALL AND WINDOW! The room reeked of an air freshener probably due to the room smelling moldy. I wanted to cancel my reservation but he already checked me in so I had to go through hotels.com to get a refund on my non-refundable reservation. I called Rosemont monday 2/12/24 because they had not responded to my refund request made through hotels.com. The manager, I cannot remember his name but of Indian descent, explained there was nothing he could do because I did not cancel within 24hrs prior to my stay. I explained I would not have canceled if the room didn’t have mold in it. All he keeps saying was “thank you, goodbye” “nothing I could do, goodbye” and I kept explaining to him the right thing to do is refund my money due to the mold. He said “there’s nothing I can do, goodbye” “sir how many times do I have to say goodbye” until he finally HUNG UP ON ME! What a rude and disrespectful manager and now I am out $150. I will be pursuing further actions against this place because it is incredibly unhealthy what they are doing

Friends_and_family Friends

10/10

Exceptional

15 Jan 2024

Verified traveler

Awesome stay!

New management is a wonder! Upgrades are happening and it was an excellent stay! My new go-to for every visit!

Self

8/10

Excellent

19 Dec 2023

Melissa

Nice and under remodel

6/10

Pleasant

17 Dec 2023

Amy

Not too bad

We arrived shortly after check in time of 3pm, we were very confused as to where the actual entrance was, we finally found it and tried to find the “front desk” to check in, there is no front desk, there was a few men sitting in chairs the minute you walk in the front door which was awkward, we asked where the front desk was so we could check in, he asked my name and got me my room swipe card, so that’s the check in process apparently, I booked a SMOKING room and was told we were in a NON SMOKING room 😐 was not happy about that, after a few swipes, the card finally worked and we were in the room, the room was spacious and fairly clean, which was a relief after booking the room then reading the reviews afterwards, no weird smells either, besides the awkwardness of the staff just sitting at the front door and loud people in the hallway, we did sleep pretty well surprisingly

Partner

2/10

Poor

14 Dec 2023

Michael

Construction!! Does that mean they can't even clean the mirrors in the room?! I know You're doing construction but could you at least sweep the soda dust off the floor good thing I ask for a room from you. And I wish 2 men that didn't speak a word of English weren't trying to put the border in the doorway of the entry way to my room when I had to stop taking a shower to answer the pounding on the door so that they could Continue their construction des Despite it now, being almost 7 PM. And there's the song still saying all the 2 by 4's exaggerate etc of wood right out in the hallway of the hotel.

Leisure Friends

4/10

Poor

02 Dec 2023

Amber

There was no TV service in any room. Phone does not work. No reasoning on the whole situation 😕

Leisure Friends

2/10

Poor

25 Nov 2023

Tammy

Room was dirty, sheets not clean hair on the bed dirty bottles and trash under bed and night stand, paint and hair in tub and sinks. Floor dirty made our socks black. No remote to tv had to call front desk 3 times and kept being hung up on.

Leisure Partner

2/10

Poor

20 Nov 2023

Deborah

We walked into the room and there was mud dried on the carpet. I opened a drawer in the kitchenette and found a roach. it looked like it was dying but it was still alive. We did not stay. I tried to talk to the manager but he walked away from me.
DON'T STAY HERE.

Leisure Partner

8/10

Excellent

05 Nov 2023

donna

could use some renovations. had some trouble with doom key working

Partner

2/10

Poor

05 Nov 2023

Sheila

DISGUSTING and DISGRACEFUL

Ring a doorbell- no check-in desk or ID verification. No receipt. Smell was overpowering. Clerk came out of the first room with a folder and handed us the key cards, directing us ‘down there’. Opened room to more odors. Open the drapes and saw carpeting had huge stains. On closer look, numerous pieces of copper wire all over the carpet. Returned to the clerks room and complained. He sent someone to vacuum. Bathroom- no toilet paper holder - stored on the edge of the tub. Electric outlets not secured and had no covers. An old dirty sock in the kitchenette drawer and mouse trap under the sink. Renovations upstairs very noisy.

Friends_and_family Family

4/10

Poor

29 Oct 2023

Mishelle

Think twice

I never leave reviews about hotels, because I never really expect anything over the top. What I DO expect, is for the place to at least be cleaned before we get there. We walked in, to dirt and ash over every surface. Blatant grime in the showers, the place hadn’t been vacuumed in idfk… days at this point (I’m hoping it actually gets vacuumed). The grossest stains imaginable on the couch and curtains of the room. Bed sheets were clean, which I give props for… but everything else was nasty. The man who checked us in was a sweetheart though.

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