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The Spa At Norwich Inn
New London - CT · United States
607 W Thames StView location
9.0/10Excellent1,005 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.8/10 8.8
Location8.8/10 8.8
Neighborhood8.6/10 8.6
Value10.0/10 10.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Spa At Norwich Inn
There are a total of 49 rooms at The Spa At Norwich Inn. Travellers may take advantage of the Wi-Fi connection on public areas at The Spa At Norwich Inn. Travellers can enjoy the convenience of 24-hour reception.
If pampering is needed, all guests staying at this property can take advantage of the health facilities offered.
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When you stay at The Spa at Norwich Inn in Norwich, you'll be next to a golf course, within a 5-minute drive of Mohegan Sun Casino and Mohegan Sun Arena.
This golf hotel is 10.8 mi (17.4 km) from Foxwoods Resort Casino and 10.6 mi (17.1 km) from Naval Submarine Base New London. Stay in one of 49 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Norwich?
This hotel has 6932 square feet (644 square meters) of space consisting of a conference center and meeting rooms.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
3:00 AM
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: USD 8.00 per person, per night
- Business center/computer access
- Fitness center access
- Housekeeping
- In-room bottled water
- Parking
- Pool access
- Self parking
- Spa access
- Valet parking
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
21
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Optional fees
- Fee for cooked-to-order breakfast: approximately USD 15 to 24 for adults, and USD 15 to 24 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Norwich Golf Course
0.9 km / 0.5 mi
Kids Quest
1.5 km / 0.9 mi
Mohegan Sun Casino
2.1 km / 1.3 mi
Mohegan Sun Arena
2.4 km / 1.5 mi
Norwich Arts Center
3.7 km / 2.3 mi
Spirit of Broadway Theater
3.8 km / 2.4 mi
Slater Memorial Museum
4.9 km / 3 mi
William W. Backus Hospital
6.1 km / 3.8 mi
Mohegan Park -Armstrong Tennis Center
6.1 km / 3.8 mi
Leffingwell House Historic Museum
6.1 km / 3.8 mi
Mohegan Park and Memorial Rose Garden
6.5 km / 4 mi
Grand Theater at Foxwoods
6.6 km / 4.1 mi
Norwichtown Mall
7.2 km / 4.5 mi
Corn Maze
7.5 km / 4.6 mi
Norwichtown Historic Cemetery
7.7 km / 4.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 49
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bellboy service
- Lift access
- Shop
- Garden
- Terrace
Show 14 more facilities & services
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant: 2
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Sauna
- Spa treatments
- Hairdressing salon
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Spa At Norwich Inn
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Spa At Norwich Inn
100
reviews shown
Jill
The staff was really great
Katie
So relaxing and full service lunch and spa services were amazing the body wash smells ao good!
Kathleen
Our lunch on our arrival date was not as smooth as I expected. The server seemed new, maybe? and the bartender couldn't get one of our drinks to taste as it should. We were 4 but our server never noticed we only had 2 place settings so we had to get up and get them ourselves. Breakfast the next day was fine but again a bit off. One person asked for Earl Gray tea but was told they were out of it. However there was plenty in the station as you walk in where you get get your own coffee and tea. We got up and got it ourselves. Don't know why server didn't know to look there also.
Kathryn
The staff are always go above and beyond, and it is a very clean and comfortable and beautiful place to stay
John
Clean room, staff, breakfast
Donato
Definitely will be visiting again in the future.
Staff were very friendly and helpful.
Very peaceful and relaxing.
Staff were very friendly and helpful.
Very peaceful and relaxing.
Victor
The grounds were peaceful and calm, the interior was well maintained and in its original condition—which is why we chose The Norwich.
The staff was exceptionally friendly and well informed and we had three delightful breakfasts in their restaurant
Christopher did an amazing job taking care of us for breakfast
The staff was exceptionally friendly and well informed and we had three delightful breakfasts in their restaurant
Christopher did an amazing job taking care of us for breakfast
Geraldine M.
Place has really gone done hill. Property is not kept up.
Victoria
The fixtures in the bath were somewhat cheap and fell off during our stay. Otherwise everything was excellent! The spa is amazing!
Kelly
Love all of these! Staff go out of their way regardless of what is asked !
Eve
The hotel is beautiful. There was someone playing a grand piano when we checked in. Our room was spacious and the bed and pillows were comfortable. We had a view to distant hills. Bottled water was free and readily available. We enjoyed walking around the grounds. We ate at the hotel restaurant and the food was very good and the staff delightful. The whole experience was peaceful.
Kathryn
The room was warm couldn’t get it the temperature under 71 with the fan and AC on high and the temperature down to 62 and the shower did not have a lot of pressure
Luke
Amazing Spa and Inn. The Spa was great and the staff were friendly, it felt like family. The rooms were clean and food was delicious. We had a relaxing time and plan to come back again:)
Maritza
Amazing everything
Sandra
Beautiful property with plenty of outdoor spots to lounge. Great restaurant with outdoor deck. Diverse menu. Super friendly staff. Spa experiences were top notch! Probably the best massage I ever had!! Will def come back again!! Wonderful, relaxing and peaceful.
Benito
We enjoyed the stay.
Pedro
Lovely place, weather did not cooperate so we couldn't take advantage of outside gardens and decorative areas. Inside spas, pool, jacuzzi and sauna were well kept and clean. There staff there were accommodating as they could possibly be- there was a wedding going on that same day. Eventhough your free to roam the facility, it was little awkward waking threw the wedding party. Im sure if we had picked a night were there was no event booked, we would have had a much better experience.
Scott
Love it here. Will come back. Very nice property, comfortable beds, and nice spa!
Carli
Beautiful stay, will definitely be returning!
RUTH
Great place. Everything was wonderful. Highly recommend!
Christine
.
Elizabeth
Spa was so relaxing and the people were so nice!
teresa
By far best Spa/hotel I've ever stayed. We go every year for our \"girls\" weekend and have tried others just to change it up but, no other spa has come close to this one. Highly recommend !!
Kathleen
We just loved our time at the spa and the hotel. The restaurant and pub were great!! The breakfast was divine. The wait staff in restaurants and the spa people were wonderful- so friendly, fun and helpful!!
Teresa
Fabulous spa!
Carol
I’ve gone to this spa for many many years. I Amy so disappointed to see the decline of this once beautiful place. It’s tired and in need of much repair and updating
Karen
Spotless room and spa
Andrea
Everything was great, but be prepared if you go with a guy, the hot tub, steam room and sauna are in separate locker rooms.
Anne
Was a great place to unwind and relax in the spa , the juice bar was a nice touch. Not a great place to go for a husband and wife as the only co-ed amenity was the heated pool between the mens and womans locker rooms. Would be an amazing girls/guys trip so you would be able to enjoy the sauna, hot tub and steam rooms together. Otherwise it was a clean beautiful spa!
Cynthia
Clean rooms, friendly and helpful staff. Wonderful breakfast. Highly recommend.
charles
Great property and staff. Food was great and portions were plentiful. Spa facilities were extremely well maintained and spotless. Had. Great facial in the spa. Overall a fantastic experience!
Diana
Room was clean, but at night we could hear everything in the hallway and couldn’t sleep. Staff was very helpful and the spa was nice and everyone was very professional. Had a full body massage and it was fantastic.
Sarah
Everything was lovely!
David and Rose
Yes.
Andrea
Rooms are clean and staff are friendly..but its not for couples, its perfect to go hang with your girlfriends..cause they separate the men from the ladies..
Marc
Great stay! Great food, attentive staff, comfy bed.
Lisa
Yes
Rachel
We enjoyed our stay. The staff was very kind. Our room was very nice. The spa was excellent.
Pamela
Staff was above and beyond.
Fernando
Room was very cozy and clean. Staff was very nice and attentive.
Xing Ling
Bed was comfortable. Staff were friendly and welcoming. We took advantage of the free shuttle to Mohegan Sun but was disappointed that many of the restaurants were closed on a Monday at 8. The driver picked us up promptly when we called provided that it was before 11. We enjoyed the spa and pool, although we wished the pool could have stayed open later than 7. We stayed at the spa until closing on both days that we were there.
Kristen
An incredible place to have your own renter
Molly
The staff went above and beyond. Everyone was so friendly, from helping us dust off our snow covered car to bringing us coffee in the morning when we couldn’t figure out how to work the coffee machine in the room.
Joseph
Room and facilities are up to date and spotless staff was wonderful.
The in house restaurant was very good and the spa and all the facilities and amenities attached were above par
My only complaint was that the pool is on the small side and can get crowded and the hydro massage chairs (planet fitness style) usage entails an additional fee of $40 per twenty minutes
Other wife we were very satisfied and would recommend a visit
The in house restaurant was very good and the spa and all the facilities and amenities attached were above par
My only complaint was that the pool is on the small side and can get crowded and the hydro massage chairs (planet fitness style) usage entails an additional fee of $40 per twenty minutes
Other wife we were very satisfied and would recommend a visit
Linda
The spa was relaxing with very courteous staff. My room was ready early for me to check-in and allowed me to get settled. Front desk staff awas also very friendly. Shuttle was readily avaliable and had a very courteous driver. Food at the bar was very good. Staff also very friendly and accommodating.
Ryan
Best staff friendliness of any hotel I've ever stayed at. Every single employee feels like they're totally bought into the customer's experience. The food at Kensington's / Ascot's was some of the very best of the area. Hotel and amenities all extremely clean.
Only cons are that many of the older doors in the rooms don't close flush and need rehanging, the ac power pass-throughs under the lamps are very flimsy and one of them didn't even work during my previous stay, and the showers while gorgeous have the sliding door positioned opposite the shower heads so if you didn't preposition the heads the aim at the wall they'll spray you when you reach in to turn the water on.
Only cons are that many of the older doors in the rooms don't close flush and need rehanging, the ac power pass-throughs under the lamps are very flimsy and one of them didn't even work during my previous stay, and the showers while gorgeous have the sliding door positioned opposite the shower heads so if you didn't preposition the heads the aim at the wall they'll spray you when you reach in to turn the water on.
Ron
Staff was very friendly and accommodating. Laid bad atmosphere we will be back
Yuvini
Friendly staff, good accommodations
Catharine
What a wonderful experience. The staff was very friendly and professional. The room was beautiful. The spa was absolutely wonderful. Looking forward to staying for another anniversary.
Andrew
Everything was very nice and the breakfast was great.
Debra
The spa was wonderful! My friend and I had facials massages and foot massages and they were perfect! The people working at the Norwich Inn are so friendly and helpful. The best part is that you can hang out in your robe and enjoy the spa facilities all day! We absolutely loved it and didn’t want to leave … we already booked a return trip for June!
Colleen
There seemed to be some confusion checking in at the spa. The young lady was wanting one of us to choose a different treatment for a while.
Jill
Great place!
Timothy
The property was
Alexander
Awesome!!
Emma
The Staff were very kind and professional.
derek
Beautiful spot
We loved this place! Gorgeous facility! The spa area was top notch
A few notes though
Room was small, prices are a bit steep especially for the massages. The hot tubs are seperate for men and women and close at 7pm
The staff is incredibly nice!
A few notes though
Room was small, prices are a bit steep especially for the massages. The hot tubs are seperate for men and women and close at 7pm
The staff is incredibly nice!
Felix and Keisha
Everything was awesome! The island bliss ritual was superb.
Catrina
Clean and classy.
Verified traveler
Amazing
Verified traveler
Amazing
Sheryle
I would give it an score of an 8. I choose this property and it's amenities as I was seeking rest & relaxation. It definitely provided that!
There was a snafu in the room when I arrived.The TV wasn't working. I called the front desk and they sent somone within 5 minutes. After trying for a bit with no sucess they called the engineer. He couldn't get the TV to connect to the cable, so he got a TV from an empty room turned
It on and problem solved. Had a working TV in about 20 minutes.
The Spa offerings were great and most of the staff were welcoming, friendly, and had some helpful suggestions of things to do.
I had a scalp massage from Ty and manicure and pedicure from Lex upon my arrival. They did a great job helping me to start relaxing and feel comfortable.
I took the day on Sat.to explore the surrounding towns.
On Sun. I had a morning massage and a enjoyable lunch on the terrace. Service was exceptional!
After lunch, I went into the small indoor pool. It needs some wor. I relaxed outside to dry off in the sunny area. Pool is better suited for exercising and floating as it was only 4ft deep and not very wide.
Late afternoon I recieved hydrating mask facial from Shelly. It and she was amazing!
For dinner I chose to eat at the Kensington inside the hotel. Service was great!
Had the scollop dish which was cooked well, but tasted salty and not sweet like I am used to sea scollops tasting.
I did walk the grounds, but things were looking tired and messy. I would return.
There was a snafu in the room when I arrived.The TV wasn't working. I called the front desk and they sent somone within 5 minutes. After trying for a bit with no sucess they called the engineer. He couldn't get the TV to connect to the cable, so he got a TV from an empty room turned
It on and problem solved. Had a working TV in about 20 minutes.
The Spa offerings were great and most of the staff were welcoming, friendly, and had some helpful suggestions of things to do.
I had a scalp massage from Ty and manicure and pedicure from Lex upon my arrival. They did a great job helping me to start relaxing and feel comfortable.
I took the day on Sat.to explore the surrounding towns.
On Sun. I had a morning massage and a enjoyable lunch on the terrace. Service was exceptional!
After lunch, I went into the small indoor pool. It needs some wor. I relaxed outside to dry off in the sunny area. Pool is better suited for exercising and floating as it was only 4ft deep and not very wide.
Late afternoon I recieved hydrating mask facial from Shelly. It and she was amazing!
For dinner I chose to eat at the Kensington inside the hotel. Service was great!
Had the scollop dish which was cooked well, but tasted salty and not sweet like I am used to sea scollops tasting.
I did walk the grounds, but things were looking tired and messy. I would return.
Crystal
G
Nigella
Quiet and relaxing stay. Staff was pleasant and super helpful.
Lyndsay
The cleanliness of the room was definitely a perk. The food and drinks were delicious. Overall peaceful resort. Staff were friendly and informative. There was one little hiccup but it got sorted out. I appreciate the follow up from management. We look forward to returning in the future!
Anthony
Convenient to Mohegan Sun, where we had tickets for events on consecutive nights. I was not previously a spa person. But after exploring the premises furing our stay, I would like to return, next time taking more advantage of the offerings there.
Andrew
Everything about the stay was perfect.
Maureen
Lovely stay. The staff was very attentive. It would help yo have milk or creamer in the room tor coffee machine.
Chabeli
The exterior landscaping is great, the good and drinks were amazing. Dinner menu definitely better than breakfast. Spa may need a renovation and upgrade.
Winta
We had an amazing stay for a romantic weekend. We did have to lay $42 for 2 cocktails so that was a bit ridiculous but besides that everything was perfect
Diane
Really enjoyed our room, pub, friendly staff!
Shuttle to Mohegan Sun was a big plus. Was a great alternative to staying at casino.
Shuttle to Mohegan Sun was a big plus. Was a great alternative to staying at casino.
Stephen
Everyone at the spa / hotel was professional and paid attention to detail we loved the place and can’t wait to go back five stars isn’t enough it needs a TEN STAR RATING !!!
Alice
Friendly staff, clean rooms, grounds well manicured, choice of restaurant or pub, good food, lovely on-site shop, juice bar.
I would recommend!!!’
I would recommend!!!’
Christine
Very small room for the price.
Yesenia
Everytn
Mooney
Always a pleasant stay!!!
Alexander
Awesome!!
Lacey
Nice and friend. Great value
Andrew
Very clean and excellent staff
Valerie
We were a group of 4 and everyone had the same experience. It was fabulous. The staff and I mean every person working there was pleasant attentive courteous and accommodating. We had breakfast lunch and dinner every meal was delicious fresh and a great selection. The spa was wonderful so many options. It was a great overnight stay. We will definitely be back.
Myung Jin
Clean quite
James
Great proximity to Mohegan and great spa. Ziah was the best for facial.
Dennis
The room is hot the A/c wasn't great.
karen
Excellent service, nice rooms, smells wonderful!
Kristen
A perfect getaway for this new mama!
Nicole
We always have a lovely time staying at the inn and enjoying a spa day. This trip felt a little more. The hotel staff were lovely and attentive. Spa reception was on point. Some of the spa
service technicians weren’t as warm as I remember. In their defense, it was the busiest I have ever seen them.
service technicians weren’t as warm as I remember. In their defense, it was the busiest I have ever seen them.
Greg
Would of been better if i did not have to leave early was supose to stay to sunday march 16 th but ended up leaving at 4:30 am march 15 do tobwaking up to severe pain in my side so i headed home to go to my doctor sucks i lost a whole night and day wirth of stay that i oayed for but oh well the time i was there was great
Marcus
Very quiet and comfortable. Enjoyed my stay.
Pamela Rae
Beautiful and very accommodating!
Jennifer
DO NOT go here expecting to use “the hot tub “ (as stated on their website there was only one). My husband and I had been having a rough time so we decided to go for a treat. We usually stay at less expensive places but were looking forward to a nice place where we could relax and sit in the hot tub and then do some 5 cent slots. When we got there, the hotel told us that there are only separate women’s and men’s hot tubs in the locker rooms. So I told them that that wasn’t what was on the site and asked for a refund. They told me to call Expedia so I did. When Expedia called them to get permission to do the refund, the hotel wouldn’t do it. They just kept telling me that we could use the pool. Then they told me that the manager wasn’t there and would be in the following morning (Monday) and to have Expedia call then. When they called the next day, they were told that the managers were only there on the weekends. Cleary they have no intention of issuing the refund and are playing games with Expedia.
Elizabeth
I've been to the spa many times. I have suggested some things that have come true, and I'm so glad about that. For instance the mini fridges in the room and the coffee machines are very welcome additions. Sometimes people have medications that need to be refrigerated.
A couple of things could be improved. Please fix the fireplace in ascot pub. It's kind of ridiculous that I haven't been there in many months and the fireplace is still broken. I heard that it was an expensive fix but at the very least put a gas insert in there to make it not look so dark and cold. Also, in the bathroom of my room 06, the close-up mirror is absolutely unusablebecause it's placed too far away from a person's face when they are trying to look close up. It's absolutely unusable. Those should be closer so that you can actually draw it forward and see yourself in the close-up side. There was a recumbent bike in the gym that was broken and that's the kind of bike I like to use so it was disappointed about that. Hopefully that will be fixed by the next time. They used to be small towels in the gym and maybe you were out but there were no towels there at all. Also in the gym the cleaning wipes were depleted in the paper towel dispenser and there weren't any wipes coming out of the dispenser on the wall near the weights. The gym could be slightly cooler, too.
A couple of things could be improved. Please fix the fireplace in ascot pub. It's kind of ridiculous that I haven't been there in many months and the fireplace is still broken. I heard that it was an expensive fix but at the very least put a gas insert in there to make it not look so dark and cold. Also, in the bathroom of my room 06, the close-up mirror is absolutely unusablebecause it's placed too far away from a person's face when they are trying to look close up. It's absolutely unusable. Those should be closer so that you can actually draw it forward and see yourself in the close-up side. There was a recumbent bike in the gym that was broken and that's the kind of bike I like to use so it was disappointed about that. Hopefully that will be fixed by the next time. They used to be small towels in the gym and maybe you were out but there were no towels there at all. Also in the gym the cleaning wipes were depleted in the paper towel dispenser and there weren't any wipes coming out of the dispenser on the wall near the weights. The gym could be slightly cooler, too.
Lucy
The staff was so kind
James
Very relaxing, nice drink options.
Alena
Everything about our stay was relaxing! The spa was amazing and the staff so friendly. My husband and I would love to come back!
Timothy
Had a wonderful weekend
Deesha
Great place!
Diane
good
Michael
Everything was amazing from the front desk staff on our arrival to the food & service. Just a bit disappointed because my friends wife left hair iron behind in the barhroom & it was never located & no one called me to follow up.
Saudy
I really like how nice and helpful the staff is. It’s clean and I felt relaxed throughout the time I would definitely recommend and plan to do another trip in future.
Lisa
Hospitality Wonderful
Location & surroundings
The Spa At Norwich Inn
607 W Thames St, Norwich, United States
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The Spa At Norwich Inn
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