Name: Ramada by Wyndham Groton
Address: 156 Kings Highway, Groton, 06340, US

4/10

Poor

03 Aug 2026

Richard P

Our stay was extremely disappointing from the moment we arrived. The property looked nothing like the online photos. The exterior was run-down, with worn siding, exposed boards, and dirty awnings, and the lobby was in similar condition.

At check-in, I learned the only route to the elevator required climbing three stairs, making the property difficult to access for anyone with mobility issues. I had planned to work remotely, but the Wi-Fi was so outdated that my computer could not connect, forcing me to use my phone's hotspot.

The next morning, we went to breakfast around 7:30 AM and found a shirtless man yelling profanities at my wife and me. Most of the food was already gone, and the environment felt unsafe, so we left immediately. We avoided both the breakfast area and the pool for the rest of our stay.

The room's air conditioner was old and extremely loud, making it difficult to sleep. On another day, we witnessed what appeared to be a drug transaction outside a first-floor room, with money being exchanged through a damaged window screen. While I cannot say with certainty what was happening, it was unsettling and made us feel unsafe.

Overall, this was one of the worst hotel experiences I've had. Between the poor maintenance, outdated amenities, accessibility concerns, and safety issues, I would not stay here again or recommend this property to others.

2/10

Poor

03 Aug 2026

Brent

Dump

2/10

Poor

02 Aug 2026

Roger

This was the worst hotel I have ever seen. It is really rundown. The floors are Roddy and squeaky and all the halls. The elevator smells bad I could not stay there. It was absolutely horrible.

2/10

Poor

31 Jul 2026

Linda

What was with the short toilets? Broken shower head that flooded the bathroom. Loose towel bar. There was a loose floor tile in the lobby that caught our shoe. The ramp from the handicap parking to the lobby was awful!!! Breakfast was overcooked, both mornings. very expensive for the quality of the hotel. It was convenient to most of the things we were visiting.

6/10

Pleasant

27 Jul 2026

Marina

Hotel was more like a motel, that you would expect to be under $100 a night. Keys kept demagnetizing. Hotel showed its age. Breakfast was in basement, waffle station, some premade eggs but had to wait to be refilled. Cleaned but lacking.

This is a budget place.

2/10

Poor

27 Jul 2026

John

The hotel needs an upgrade it is old and rundown. There was a smell in the air in the hallways and room. The smell was awful the carpets in certain areas of the hallways had huge stains. Will never stay at this hotel again.

10/10

Exceptional

26 Jul 2026

Veronica

Very nice hotel very quiet location was near a Walmart and food places as well there is a restaurant right next door was nice. Staff was polite

2/10

Poor

26 Jul 2026

Elizabeth

My children were sick and I had to cancel our travel plans. I had called and asked to cancel our reservation. The manager refused to help us or accommodate us in any way. We were charged our full room amount. Things come up, especially when traveling with kids and there was no wiggle room. I will not be staying in a Ramada again. It was very disappointing.

6/10

Pleasant

23 Jul 2026

Geraldine

The room was decent the breakfast was good the parking was fine the location was convenient

2/10

Poor

19 Jul 2026

Lady Lyn

not so good.place is stinks and kinda dirty

Friends_and_family Family

8/10

Excellent

18 Jul 2026

James

The staff was friendly and helpful.

Friends_and_family Family

4/10

Poor

13 Jul 2026

Deborah

Nothing was positive and I wouldn’t recommend never go back. They don’t do any repairs! They had a fire once and didn’t repair the outside walls. Screeensbin some rooms were tattered and fruit flies in the breakfast muffins. Very old and staled oatmeal. Police came at 1:30 am searching for someone and really loud people around us. Nothing was good about this place!

Partner

4/10

Poor

12 Jul 2026

Jose Ruben

Ok

Partner

2/10

Poor

10 Jul 2026

Ronak

Our experience was terrible. The power was out for the entire night, yet no one from the hotel checked on guests or offered any assistance or updates. We requested a refund because the room was not usable under those conditions, but our request was refused.

Family

2/10

Poor

07 Jul 2026

Edwin

We lost power and they are refusing to give us a refund they told us “ No because the whole town had no power”. That isn’t an excuse I had two little kids and it was very hot without no ac all night. I don’t recommend this place at all.

Family_with_children

10/10

Exceptional

07 Jul 2026

Anthony

all was well

Self

4/10

Poor

01 Jul 2026

Marianela

Smell bad

2/10

Poor

30 Jun 2026

Ekaterina

We had a very disappointing stay. The hotel did not feel safe at all, and the overall condition of the property was poor. The room was dirty and clearly had not been properly cleaned. The building is very old, outdated, and feels more like a neglected motel than a hotel. We were uncomfortable throughout our stay and did not feel secure. The breakfast was very limited and below expectations. Unfortunately, I would not stay here again and would not recommend this property to other travelers.

Family_with_children

6/10

Pleasant

29 Jun 2026

Jason

It was a basic bed and room. But boy was the property tired-- parking lot had a crater in, elevator didn't work, leak in the hallway roof, obvious signs of a fire, musty smell. Nice enough folks who ran the place.

2/10

Poor

29 Jun 2026

Joseph

Not a good experience. Staff was extremely rude and hotel was not clean, not well maintained, and smelled.

Partner

6/10

Pleasant

28 Jun 2026

Jennifer

When I went to my room on the second floor, there was a bucket in the middle of the hallway and the ceiling just had a black plastic covering like a bag. The room was extremely moist air. Everything was damp. I had to turn the ac off. Usually if an air conditioner is putting out cold, damp air is usually due to filters not being clean or something wrong with the coils. The only reason why I stayed was because the bed was clean with clean sheets, and it was comfortable. The bathroom was somewhat pretty clean and the trim around the air conditioner was rotted. there was no sprinkler systems or a clock in the room. There was also a tear in the curtain.We picked this hotel because it had an indoor pool and continental breakfast. We did not go in the pool nor did we even stay for the continental free breakfast because we thought the hotel was rundown. We couldn’t wait to get out of there when we woke up.

Family_with_children

6/10

Pleasant

27 Jun 2026

DINA

The hotel was located near where we were visiting, that was the plus. Booked last minute, it was the best pricing I could get-but I would not stay again. While clean, the room smelled musty, toilet leaked and walls were thin. Curtains did not block out the security lighting outside, noise from the other rooms, hallway and parking lot was clearly heard. I booked two rooms at the same time and while they didn't need to be connected, the were originally on different floors. Took a while to fix and seemed to be a hassle did the front desk clerk. Pool was clean but you had to get towels from front desk, never saw that before. Very dated property, from the outside to the carpeting everywhere.

Family_with_children

4/10

Poor

25 Jun 2026

George

Hotel is pretty rundown. Toilet seat wasn’t attached to the toilet. The entire place smelled like smoke, both cigarette and marijuana smoke. After we checked in and went out to dinner, when we came back, there was a guy handcuffed on the floor getting arrested about two doors down from our room. Breakfast was OK, and a nice perk, but otherwise the day was not that great. We ended up leaving a day early, because our business in Groton was finished early, but the Hotel would not consider a refund for the unused day of our stay.

Partner

8/10

Excellent

22 Jun 2026

Lakisha

Not bad for a short stay
🙏🙏🙏🙏

Partner

4/10

Poor

18 Jun 2026

Craig

There were stairs at each entrance so luggage had to be carried, no ramp. Everything was pretty old looking although clean enough. The WiFi was pathetically slow and difficult to connect to. The breakfast started at 7:00 which was too late for me, I had to leave each morning at seven. It’s not terrible but I’m used to better.

Self

10/10

Exceptional

16 Jun 2026

Brad

Nice place

2/10

Poor

14 Jun 2026

Yeidy

Huele súper mal a humedad si necesitas algo nunca hay nadie cerca la señora del front desk con muy mala actitud. En fin la piscina apestaba y se veía sucia y deteriorada.

Family_with_children

6/10

Pleasant

02 Jun 2026

kim

Staff was friendly and professional. Bed was nice. There was a smell in the hallways that was overwhelming.

Partner

4/10

Poor

01 Jun 2026

Carolynn

Disgusting, ceiling falling in (raining in more than one spot), carpeting trip hazard, back stairs used all night (loud squeal, door slam and noisy people talking at full volume). Was afraid to try shower. ..looked like it was very unsafe.

Pet

2/10

Poor

31 May 2026

Tara

My daughter and I had a weekend mini vacation. We arrive and the outside looked like it was so old and falling apart. We walked inside and you could already smell cigarette smoke and just gross stuff. When we checked out our room the smell was so bad it made us sick. The bathroom door handle was broken and it wouldn’t close all the way. The tv would not work properly. I went back to the man( my daughter stayed in the car because she was sick)and told him we are leaving. I told him what was wrong because he asked and I told him. He sneered and said my money will be refunded in five business days.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Audrey

They did not clean or gave towels we were there four days. The wall around the air condition was rotted. The sink faucet was broken did not know which side was hot or cold. Hallways was dirty. Complimentary breakfast was real bad. No food.

Partner

2/10

Poor

31 May 2026

amy

One star is even too much of a rating and unfortunately it is all because of how the employees acted...this was one of my favorite hotels to stay at in the past...rooms are fairly clean other guests have pets that are not keep up and you can smell pet smells they should have a section reserved for pets the parking lot had a large hole that could cause damage yes there was a cone but not enough of notice it's dark over there...I haven't even stepped in the door and the front desk employee was very disrespectful to my husband who had went in to get the baggage cart...I jave no oroblem adhering to rules and policies but there is a way you speak to guests she was rude and gave looks like rolling her eyes I felt judged and disrespected she must of told us we had to check out the next day 6 times due to the amount of luggage we had I heard and understood the first time she said it ..said that there was no breakfast only juice and granola and coffee and the phone rand every 15 min and when I called to ask why she said it was because it was letting us know we had no messages I believe she was doing it on purpose...come the next morning I asked where the jujve was and the morning agent was like it's all downstairs and would you know there was a full breakfast there...why would she say there wasn't I wasn't good enough for there breakfast injave so much more to say running out of space long story short guest service skills absolutely terrible she needs to be fired or retrained xxxxxx

Family

6/10

Pleasant

30 May 2026

Dermita

The room was okay.

Family_with_children

6/10

Pleasant

25 May 2026

Humayun

Nice location and affordable compared to other hotels in the area. The bathroom needs an uplift - loose handle bars and the small (round) potty instead of the elongated, comfortable one. Convenient location, not far from waterfront and museum.

Partner

2/10

Poor

24 May 2026

Mandy

Dirty, bugs, no heat , nobody at front desktop help

Family_with_children

8/10

Excellent

18 May 2026

Michael

This was all we needed

10/10

Exceptional

17 May 2026

Defne

Clean room

2/10

Poor

11 May 2026

Edicarlo

Very disappointing stay overall.

The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor.

I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing.

The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking.

Family_with_children

4/10

Poor

03 May 2026

Carlos

Not as advertised,place smells bad,sheets had stains,coahc had stains, deff not worth it…presented online as a hotel but in person had motel vibes

2/10

Poor

03 May 2026

Heather

This property was the worst I have ever seen, actually asked for my money back and stayed at another hotel. Whole building smells terrible, room smelled like smoke eventhough was suppose to be a non-smoking room and the blanket had cigarette burns in it.

Have you enter through a locked door being held open with a floor mat, would sleep in my car before I would ever stay there.

Family_with_children

2/10

Poor

24 Apr 2026

Lynn

When we pulled up the property looked unsafe the steps to enter the lobby were in disrepair , the side of the building had obvious signs of fire covered over with plywood and there was a huge pothole in the entrance drive. Not to mention that the overall area seemed unsafe to return to late at night. We drove away and stayed elsewhere.

Family

2/10

Poor

23 Apr 2026

Unique

When you walk in it stinks , pool wasn’t heated and they had no breakfast on site . Wanted a refund and staff refused. I got no accommodations or discount from property and after i give up with the pool staff than came to turn on heat too pool . I was very upset kids was cold I had to find other things out side of the property to entertain my kids .

Family_with_children

10/10

Exceptional

23 Apr 2026

Gregg

All

Self

10/10

Exceptional

19 Apr 2026

Edil

Nice neat and clean place

Family

2/10

Poor

15 Apr 2026

Gloria

No hot tub, no breakfast, very dirty and run-down. Half the building was being renovated because of a bad fire involving 3 floors! Strong fire smell and broken elevator. They tried to put us in a room right next door to 10 rooms we could barely walk by doors, tools insulation and workers hammering and drilling. Moved us to the other end and downstairs. Still strong fire smell. Pool was dirty and stuff floating around. Hot tub boarded up and sauna no where to be found. We have stayed here before and it's sadly gotten so bad. Only positive thing was the staff. Unless your desperate stay away.

Family

8/10

Excellent

14 Apr 2026

Roberta

They advertise breakfast included, but when we checked in they informed us that they weren’t currently serving breakfast. They put out only juice cups and granola bars.

Family

4/10

Poor

12 Apr 2026

Ali

The room was very old but clean. The hallways, outside appearance was trouble to say the least.

6/10

Pleasant

10 Apr 2026

Alan

Was welcomed with join us for breakfast in the morning. Both mornings no breakfast, couldn’t use the pull and when we asked for extra towels because there are 5 of us and only 3 in the room they literally asked “how many people live with you?” Just odd, the room was clean and you can tell the hotel is updating on the inside. There is a reason the don’t show the outside.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Steve

They tried hard. The heating system was working but noisy. The shower was fine, but you couldn’t take a bath.

8/10

Excellent

03 Apr 2026

Douglas

We came to Groton for a 2-night getaway. The hotel was fine, if a bit worn, but unfortunately there had been a fire in one of the rooms the day before we arrived. Although the hotel staff worked hard to fix things, the hallways smelled very strongly of smoke. There was no smoke odor in our room, though. The room was very large and quite pleasant.

Partner

6/10

Pleasant

30 Mar 2026

Joe

It was an overnight stay. The frig made a rattling noise all night. It was just ok. Probably wouldn’t stay here again.

4/10

Poor

29 Mar 2026

Alison

First off the young lady working Saturday when we checked in was amazing. Unfortunately the room was anything but. The door was impossible to unlock and took both of us to do it. Also the door could be opened a bit even without unlocking it. The room was clean, nothing fancy. Also the back entrance door lock seemed to not work and there were extension cords in the stairwell for the lamps.

Partner

6/10

Pleasant

27 Mar 2026

Christopher

Room was fine and staff was courteous how ever their was a fire at night

4/10

Poor

25 Mar 2026

edson

It was clean, but the property feels like 30
years old with no upgrade during that period. Using the “Ramada“ label is misleading, at least to me. Breakfast was very limited, with no hot food except for waffles one might make themselves.

Self

4/10

Poor

23 Mar 2026

Patrick

Pictures of Room showed a Jacuzzi tub, was told when we arrived only one room, and it was booked. Hot tub in pool area not working, key card readers very sporadic, no towels in pool area, when I called front desk was told I had to go to front desk, got to front desk and asked for 4 towels (they are very small) was told they only had 2. Phone in pool area did not work, tried calling front desk from it(safety issue for 911). Beds and pillows were comfortable and clean. Heat system was very loud. My room was at the end of the hallway with a door to the outside that was used frequently. This door had no slow close mechanism, so there was loud slamming all day and night. Staff was friendly and helpful for the most part.

Pet

2/10

Poor

18 Mar 2026

Rebecca

I believe I've already reviewed this property and the absolute a terrible experience that was had. From the snowstorm and the not plowing to the charging $50 to use a shovel to the horrendous staff that is extremely unwilling to help for accommodate. I can go on and on and on but I will not

6/10

Pleasant

16 Mar 2026

Kevin

Room was clean. No remote for the TV. Toilet seat was loose. Climate control unit was so loud I had to turn it off, then realized it masked the noide from the refridgerator. Exterior door near my room had to be forced shut in order to lock. Breakfast didn't start until 7:00 and I had to be at work site at 7.

Self

2/10

Poor

11 Mar 2026

Rebecca

Roaches leaking/falling ceiling tub clogged

Friends

2/10

Poor

11 Mar 2026

Rebecca

Stay in this hotel for multiple weeks due to a domestic violence situation. The staff was absolutely terrible. Young lady at the desk wanted to charge me $50 deposit to use a shovel to dig out my vehicle after there was little to none plowing time in a. Snowstorm. Even for the days to come after there was nothing done about the condition of the driveway parking lot or sidewalks. There were multiple people that fall in including myself trying to dig ourselves out. I don't mind they helping out and being a part of getting our own vehicles out, but the $50 deposit on a shovel is absolutely ridiculous. Mind you, there were no shovels or anything to use or any staff willing to help with stuck vehicles. Doors were snowed up to the windows stairs for not cleared. I would believe that would be consistent with a fire hazard. Staff was very unaccommodating for the price and amount of time that we stayed there. I will not go back.

Friends

2/10

Poor

06 Mar 2026

Rebecca

Room was absolutely neglected. Front desk staff was very unaccommodating, rude and condescending. There was a snowstorm during my visit. The parking lot was never plowed properly nor salted, sanded etc. I had fallen twice during the duration that I was trying to dig my car out, I asked the front desk staff if we could use their shovels. They told me that there would be a $50 deposit because they didn't want us to break them. I was absolutely appalled by that, considering the fact that I believe it would have been their job to take care of the property maintenance in that situation. Doors and stairways were not shoveled on the outside of the building, leaving us dropped with 3 ft of snow in front of the doors at points in time during the storm. I was mocked by the young lady that works the front desk multiple times for an incident that had occurred while I was there. I was fleeing a domestic violence situation, I had notified the staff of that and it was completely disregarded and laughed about in front of my face by the staff. I will never stay at this establishment again nor will I ever recommend it. In extreme disappointment for a local establishment.

Self

2/10

Poor

04 Mar 2026

William

I booked two rooms for a weekend getaway and was disappointed at the conditions, cleanliness and safety of this hotel. Both room floors were sticky. Chipped paint everywhere, especially in the bathrooms. Mold growth in bathroom walls. Ceiling leaking with a trash bin collecting water right next to my door. To enter through the side doors of the hotels were unlocked that anyone could get in the building. On our first night stay someone was arguing in a room shortly after the fire alarm went off at around 12:50 am, we all had to exit the hotel. Apparently a guest broke a sensor off the wall! The sensor remained on the floor for the whole day. Also forgot to mention that my first night shower was unpleasant due to the hot water temp was like warm! I do not recommend anyone to stay at this location. I do recommend the Indian restaurant at this location the food was delicious! A little pricey but delicious!

Family_with_children

4/10

Poor

03 Mar 2026

Paul J

I booked the Ramada by Wyndham before reading the reviews as it was a cheap option for a work conference I was attending.

The hotel is in fine condition but my experience was ruined by the poor staff and worse management.

On my first day on the property, we were all recovering from a massive snowstorm that left two feet of snow on site. When I checked in at 3:30 p.m. from a long day of travel, I was informed by front desk staff that they would be plowing the parking lot and I'd need to move my car soon.

Because of this, I decided to forgo a planned nap prior to dinner and powered through my day. The plow never came and the staff could not provide me an update on when it would.

I left the hotel at 6:30 p.m. It was still unplowed. I returned at 10:30 p.m. It was still unplowed.

I asked the staff, again, if the plows would be coming because I was going to be going to bed. They said they did not know, so I went to sleep.

I was awoken out of a dead sleep at 12:30 a.m. to move my car by an absolutely rude staff member who couldn't even pretend to care about waking me up after midnight.

Completely unacceptable behavior and completely asinine customer relations.

I'll never stay at this otherwise adequate hotel again.

Self

8/10

Excellent

02 Mar 2026

L

Vfy

2/10

Poor

02 Mar 2026

LAURA

First they called me that morning to say the room I booked wasnt available and I would have to take 2 doubles instead of a king. When we arrived she wanted to charge me more for the 2 doubles-I told her no-I booked this months in advance-she said well we are booked. She finally found a king room available but wanted to charge me $25 to check in a half hour early-NO WAY. So we watied to check in. THe room was disgusting-not clean-leftover food filled the fridge and the bethroom floor was sticky! I complained and all they did was say sorry. Never will stay here again!

Partner

4/10

Poor

01 Mar 2026

Barbara

The plumbing must be outdated, because the toilet got clogged with just toilet paper. The smoke alarm went off at 12:15 am. The dining area is so far out of the way it's not with visiting.. This was not a typical Wyndham for us. Won't stay here again.

Partner

6/10

Pleasant

01 Mar 2026

Tinamarie

Very cold, very outdated parking is horrible

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

Tanya

Cleanliness

Friends_and_family Family

2/10

Poor

15 Feb 2026

Oriana

I was very disappointed with my stay at this Ramada. The hotel had a strong unpleasant smell as soon as we arrived, and the room did not feel clean. The bed sheets were damaged and looked burned, which was unacceptable.

The pool was also very underwhelming and nothing like what is shown online. Overall, the pictures on Expedia are misleading — the hotel is much smaller in person and feels more like a cheap motel.

Honestly, Motel 6 would be a better option than this location. I would not stay here again and would not recommend it.

Leisure Family_with_children

4/10

Poor

09 Feb 2026

Amy

Property was not plowed well, parking lot and walkways for very dangerous. Water would not go down in our sink. Breakfast didn't end until 10 am but when we went down at 9:25 there was hardly any food and no one there to replenish or help.

Leisure Family

4/10

Poor

09 Feb 2026

Melinda

Our room was in the rear of the hotel on the 2nd floor with no elevator access. The hallway smelled of cigarette smoke. The room was clean however the sink countertop was coming off the wall, the toilet was wobbly and there was a mound of snow in the room in front of the balcony door. We put towels to absorb the snow but it never melted due to the draft from the opening in the door. It was in the negative degrees outside. No access to walk to the front of the hotel where the pool and breakfast was located, through the hotel due to construction. It was a place to sleep for the night. Happy to say we only needed a room for one night.

Partner

2/10

Poor

05 Feb 2026

Michaela

Staff was rude, property filthy. Board of health needs to be called about their \"breakfast\"

2/10

Poor

01 Feb 2026

Cynthia

The whole place is out dated. Pool was down stair and very dirty. No towels on pool area. All the hall ways were very cold we never used the pool. Was told when we booked there was a hot tub in pool area- there is but it is not usable. Whole place smelled like pot. Went to the desk at 8am asked for cleaned towels as we used the towels we had for our 3 night stay 2 days already, was told to come back at 10:15am for towels, we were leaving for the day so just got two hand towels and made do with that. She refused to give me more than 2. Then went back that night once we got back from a long day and asked for towels so I could shower.(husband showered in am, myself in pm) was told no. I was in complete shock. I also ask to have the snow removed from the parking areas and sidewalks as we had a group of 3 different family’s in different rooms, one of these room had a disabled person in it, was told they would talk to the manager, snow was never removed. We had someone fall going over it thankfully they were not hurt. When I went down the last time for towels was told manager was out of town till Tuesday, not sure who they told about the snow. Breakfast was bagels and waffles, Nothing more. Our tub in our room filled up while taking a shower because something was wrong with the drain, we went to front desk and asked to have maintenance look at it, almost 2 hours later they showed up, we had dinner plans so asked for him to leave and fix after we checked out. Won’t let type more.

Friends_and_family Family

6/10

Pleasant

25 Jan 2026

Deidre

The rooms were outdated and had an ofor.

Leisure Family

8/10

Excellent

22 Jan 2026

Charles

The place has aged, but it's well kept clean and quiet.

Business_and_leisure Self

2/10

Poor

20 Jan 2026

Johana

Dirty and old

6/10

Pleasant

20 Jan 2026

Erika

The property was experiencing some construction issues which were not properly secured and we ended up walking right through the area. The elevator didn't work and there was no way for a person with a disability to get to the food or the second floor. The staff didn't even inform us about the issues. The bathroom needed updating as well. Just disappointed in the property, however, the staff was so polite and nice.

Leisure Family

8/10

Excellent

19 Jan 2026

Karin

No issues

4/10

Poor

19 Jan 2026

nikki

It was a non smoking room but the room was saturated with the smell of cigarettes. Someone had covered the smoke detector so it would not go off during smoking. The door to the outside did not lock.

Friends_and_family Friends

4/10

Poor

17 Jan 2026

Jeannie

I left the words Ramada by Wyndham makes you think this hotel was clean & updated. This was not the case. I wouldn't recommend or stay at this hotel again.
The staff and atmosphere gave off unpleasant vibes.
I am happy we only stayed 1 night.

Leisure Family

2/10

Poor

13 Jan 2026

Amber

Building was very gross and old. Floors were al wet from pool area out in the hallways. There was roaches in the bathroom and on the bed and ceiling. Reported it to the front desk and they did nothing about it so we left the hotel. Absolutely horrible experience woul not recommend at all.

Business_and_leisure Pet

2/10

Poor

06 Jan 2026

Abdullah

Worst customer service I’ve ever experienced. The room was freezing, the pillows were awful, and the AC made a loud noise every 10 minutes all night, making it impossible to sleep. This stay was a complete waste of time and money. I paid to be uncomfortable and frustrated. I should be refunded for this terrible experience. Do not recommend Ramada in Groton, CT.

Business Partner

2/10

Poor

04 Jan 2026

Shilpi

Construction was going on which affected the kids because they had asthma.

Family_with_children

4/10

Poor

01 Jan 2026

joy

Only saw staff at check in she was fine.The room was not clean,the curtains would not close and I was on first floor. The screen on my window was ripped and hanging off.the window. Floors were very sticky.

Leisure Self

2/10

Poor

29 Dec 2025

Wendi

The hotel was not clean and smelled horrible.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Theresa

Room was clean, but old furniture

Business Self

4/10

Poor

16 Dec 2025

John

The breakfast was very limited and cold. Plus had to ask where the continental breakfast was. The safety was not there someone keep rigging the outside door to stay unlocked. Window in room where not locked. Smell of weed in hallways. HEAT DID VERY LITTLE had sub-temp weekend we where there. Seen roaches in bathroom. Sink water supply hook up backwards. The mattress was ok. This was our 2nd time here, looks like the last time.

Leisure Pet

10/10

Exceptional

15 Dec 2025

Thomas

Excellent stay, hot tub in room was amazing!! Breakfast could have been a bit better (eggs..no bacon), but overall it was clean and comfortable and the important features worked

10/10

Exceptional

30 Nov 2025

Dariusz

Amazing service

2/10

Poor

30 Nov 2025

Ryan

Found a bunch of mold in room

10/10

Exceptional

23 Nov 2025

Andrea

The room

Leisure Family

4/10

Poor

17 Nov 2025

David

TV in room didi not work, Elevator was broken. BNreakfast was poor / subpar. Will not return

Partner

2/10

Poor

17 Nov 2025

D

I woke up in middle night to turn heat on ,
I stepped on floor foot went through floor
Turned on heat had turn right off bc of the smell
When told front desk
They blamed
Me ..
Smh

2/10

Poor

16 Nov 2025

Tegan

Pictures are so inaccurate, the hotel is gross and unclean, mold above the shower, stains everywhere, there was a huge leak in the hall outside the room, and the breakfast bar was empty except for waffle mix with no waffle iron.

6/10

Pleasant

14 Nov 2025

Natalie

Yes ac was good but never felt welcome and parking was fine

Partner

10/10

Exceptional

09 Nov 2025

Christine

The room was clean and beds were comfortable. The pool was kind of small but my kids still had fun in it. It was in a great location

Friends_and_family Family

4/10

Poor

08 Nov 2025

Tim

Walls in room dirty. The fridge was warm when we got to the room and had standing water in it. The room was cold, the heater/ac was turned off. Some of the light fixtures didn’t work. Food was old, hard as a rock bagels and cold coffee.

Friends_and_family Family

4/10

Poor

05 Nov 2025

janet

There were bugs crawling in the room, hallways poorly vacuumed, in need of upkeep.

10/10

Exceptional

30 Oct 2025

LuAnn

Nice clean hotel. Elevator was broken wish I have known aheayof time I would have asked for a room on bottom floor. It was hard. On my husband to go up and down steps to go in and out

Leisure Family

10/10

Exceptional

26 Oct 2025

Victor

Yes

Partner

6/10

Pleasant

24 Oct 2025

Michele

I was greatful they still had rooms avaliable to rent but being handicapped it was a tough go the toilets are the size a 3 year old could easily use. Making it very difficult to use the facility in my room. Room was very clean. Door to enter room floor was broken frame shattered

Leisure Family