Name: Americas Best Value Inn New London Mystic
Address: 380 Bayonet Street, Connecticut, 6320, US

2/10

Poor

04 Jun 2026

Brandon

Room dirty, smelled, mold in the bathroom, shower head detached from wall wore white socks and they were black on the bottom after walking from bathroom to the bed.

Partner

6/10

Pleasant

01 Jun 2026

Vashishta

Its a motel. And the air-conditioning worked

Friends

4/10

Poor

24 May 2026

Robert

We stayed just for the night so didn’t have to drive back but the place was just bad overall. The room and hallways smelt terrible, the room itself just looked down and dirty. There were stains all on the sides i the bed, dirty mirrors, TV didn’t work. Looked like mold stains and god knows what else all around the corners in the bathroom along with ants. Overall just a very dirty place!

Family_with_children

2/10

Poor

15 Feb 2026

Steven

Whole place smelled bad. Had to carry luggage up the stairs as there was no elevator. Bathroom door had a large piece torn off of it. There were stains on ceiling in the bathroom that looked like mold. And there were handprints and some questionable stains on the headboard. Thankfully was only there for one night but even that was one night too long

10/10

Exceptional

12 Jan 2026

Janie

yes everything was great front desk patient

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

Wesley

Ok,

Family_with_children

2/10

Poor

11 Nov 2025

Joan

It was disgusting. Had I not been desperate for a room I would have had myself and my family sleep in our car. We slept with our shoes on, sweatshirts with hoods up as not to

4/10

Poor

09 Nov 2025

Ivy

The pictures that are posted in the website did not match the rooms we were given. The room was semi clean but the bedding was stained and had holes. Was very disappointed that the pictures on the website was very different from reality. Hope they will be updated.

Friends_and_family Friends

2/10

Poor

08 Nov 2025

Greg

It was terrible smelled horrible sketchy people around beds were gross

Friends_and_family Family

8/10

Excellent

25 Oct 2025

Tammy

The air conditioner was awesome! The room needed an upgrade. The stove was dirty and old. The towels were not the best. But I would go there again.The bed was comfortable and clean.

Leisure Partner

2/10

Poor

22 Oct 2025

Christine

Smelled like urine

Business Family

8/10

Excellent

17 Oct 2025

gail

It was ckean staff were great and accomidated to all our beeds

Friends_and_family Family

2/10

Poor

12 Oct 2025

BAZAH

Worst Hotel Experience Ever – Dirty and Smelly!

I booked America’s Best Value Inn in New London through Expedia, and it was the worst experience of my life. The room had a horrible urine smell coming from both the bedroom and bathroom. The bedsheets were dirty, the towels were stained, and the furniture was old, ripped, and in terrible condition. The whole place felt unhygienic, and we all started feeling sick because of the awful smell and filth.

For the high price they charge, I was expecting at least a clean and comfortable room — but it was absolutely disgusting. I would never recommend this hotel to anyone. Terrible experience — stay away!

Leisure Friends

10/10

Exceptional

06 Sep 2025

Jason

Great

6/10

Pleasant

01 Sep 2025

Heather

Very convenient location. I appreciate the hospitality.

Leisure Family_with_children

2/10

Poor

17 Aug 2025

Todd

The hotel smells terribe in the hall.

Business Family

6/10

Pleasant

10 Aug 2025

John

The beds and bathroom were clean but both my brother and I found our feet got very dirty in the main room(as soon as you stepped into the shower you could see dirt & hair wash off!) There were issues with the \"guest\" internet working and even after we were given access to another \"private\" internet, it was pretty slow.

Leisure Family

6/10

Pleasant

04 Aug 2025

Amanda

The gentleman at check in was very nice. The place wasnt far from all of the things we were doing. Wish the bed was a bit more comfortable, but for a one night stay it wasnt bad.

Leisure Family

2/10

Poor

13 Jul 2025

Ashley

It’s a no for me. If you can afford to stay somewhere else, including your car, do it. Do not stay here. Room was absolutely disgusting. Stains on sheets, pillow cases, dried up dead bugs plastered to the wall. Didn’t even have a smoke alarm, instead they stuffed a fast food napkin in the holes where it used to be. I had to sanitize EVERYTHING. Hair all over the bathroom. Stains and residue on countertops. Black mold in the air conditioner. Hallways smelled like weed and mildew. We had a 2 night stay planned and I refused to stay the 2nd night.

8/10

Excellent

23 Jun 2025

Jessica

I had a comfortable stay here! The motel was clean and cozy. The only thing I cam say needs improvement is the key cards for access to the building ands room. I had some issues with the card readers on the doors going into the building and once going into the room, but the issue was addressed quickly each time. Overall, despite an interesting crowd (which they can't help people being crazy), it was a comfortable stay. I'd come back again.

Leisure Partner

8/10

Excellent

29 Nov 2024

Silvio

Easy on easy off from highway

Business Self

10/10

Exceptional

03 Nov 2024

Ashley

Owners are super sweet and helpful!!

Business Self

2/10

Poor

21 Oct 2024

Mike

MOST DISGUSTING LODGING WE HAVE EVER SEEN!

Wish I had 10,000 characters to go on about this place. Absolutely disgusting. We ended up calling Hotels.com to say we had checked in but were leaving due to the filth at this hotel. It shouldn't even be on the website. It taints the hotels.com reputation To get anything taken care of, you must go back up to the front office, (which sadly I didn't get a picture of. That should have been the red flag not to go to our room.) and ring the bell for the man , who must live upstairs, to come down in his nasty slippers and tell him about the scenario you are having.) Couldn't figure AC. He walked down and stuck his finger in the gaping hole to turn it on. Also, there were no hangers, only 1 empty ring on the clothing rod. He gave us 2 hangers that needed rings so we laughingly hung 1 hanger for the 1 ring up there. Supposed to be there 3 nts - usually unpack everything. Take a look at the inside of the dresser drawer. That would keep you from taking anything out of your luggage. There was a broken ironing board but no iron, Again, back to office for 3rd time to request one. We kept feeling ickier and ickier with every item that popped up.Take a look at the sink area and the lamp bases. The bed was the final straw when my husband sat down and the mattress went into a \"V\" shape.The photo doesn't do it justice. We were in New London for our son's sub-school graduation and wanted something close to the base. We ended up moving to Fairfield Inn, as always lovely and clean & no slippers

Partner

2/10

Poor

14 Oct 2024

Phuttiporn

It’s terrible
The smell is so bad, even you are checked out and left the hotel already but you can smell it from your shirt.
My whole body smells like that hotel
Please run away from this place.
I felt so bad.

Friends_and_family Friends

4/10

Poor

11 Oct 2024

Pamela

Didn’t not feel safe, no chain or second lock. Neighbors banging on their door arguing with people inside.

Leisure Family

10/10

Exceptional

06 Sep 2024

Rita

Very clean and conveniences the staffs were extremely helpful always have a welcoming smile

Leisure Friends

2/10

Poor

26 Aug 2024

Williams

I didn’t stay because that hotel is dirty terrible 😡

Partner

2/10

Poor

22 Aug 2024

Verified traveler

Worst hotel ever

We booked this via hotels.com but did not stay. The photographs online are NOT an accurate depiction. There is no air conditioning in the lobby, halls or other \"common\" areas. Overall it smelled dingy and musty. The beds had stains on the comforters and bedsheets. The area around the hotel did not appear to be the safest and marijuana could be smelled in the room and hallways.

This was one of the worst hotels I have ever seen or been inside of. DO NOT waste your time even looking at this place.

We did not stay over night and are unsure if we will get a refund because we booked via third party.

Friends_and_family Friends

2/10

Poor

17 Aug 2024

MICHAEL

Potential to be great

As a bed and breakfast owner i have to leave a bad review, but this place was terrible. The location is perfect, but the owner seems to just not care.
Dirty sheets, the entire place just screamed i dont care.

Friends_and_family Family

4/10

Poor

09 Aug 2024

Denise

This motel is located right off the highway in a residential area. It looked run down from the outside. Our room was located on the 1st floor. The room door looked like it had been punched or something. And it wouldn't close automatically. You had to pull it closed. The room smelled like they just cleaned it (chemicals) and the wood-like floor was damp and sticky. There were 2 queen beds w their top comforters thrown on the floor. We had a small kitchen that included a very dated electric stove. In the mini-fridge, only the freezer cold. Our tv didn't work. We asked a maid for help and she summoned the front desk. The front desk manager tried to get it working and had to switch out a cable box.

You could hear your neighbors both upstairs and on either side of you (paper thin walls). And while the a/c did work, it was freezing cold. Bathroom was small and the towel rack was loose.

We left early. Would not recommend.

Leisure Partner

4/10

Poor

04 Aug 2024

Ana

Its simple, the property smells wierd, the bed was ok. Not very clean.you get what you pay for, for a night its ok.

Leisure Family

2/10

Poor

02 Aug 2024

Callie

Gross rooms

Mold on AC, pee stains on bed

Friends_and_family Friends

2/10

Poor

29 Jul 2024

Timofey

Property needs updating and rooms needs better maintenance for odors

Leisure Family_with_children

2/10

Poor

29 Jul 2024

Donald

This stated in questions

Partner

2/10

Poor

28 Jul 2024

Callie

Gross rooms

Mold on AC, pee stains on bed

Friends_and_family Friends

6/10

Pleasant

28 Jul 2024

Fayth

Very dirty, dirty sheets , they don’t clean rooms well at all, but other than that overall stay was decent.

Leisure Partner

2/10

Poor

24 Jul 2024

Ashlee

Rm250 has a mouse in it

6/10

Pleasant

21 Jul 2024

Leslie

It was okay for one night.

4/10

Poor

21 Jul 2024

Verified traveler

Deceiving

Right when we walked in it had a strong smell of some sort. Once we got down the second floor hallway it started to subside. The room just gave us a “Maybe we should stay somewhere else” vibe. I convinced my wife that we are just staying 1 night and it’s fine. The chair in the room was ripped and torn, the bathroom was pretty clean. When we got home all the clothes and our bags had that smell we smelt from the Hotel.

Partner

2/10

Poor

15 Jul 2024

Sukeeta

I would not recommend to anyone who wants to stay here, we booked this hotel because we were vendors at sailfest 2024 in New London, the room smells, hallway stinks with smoke and odors, I could go on and on, never again and I hope orbits send someone to see what everyone else is saying

Business Family

10/10

Exceptional

02 Jul 2024

Melvin

EVERYTHING WENT REALLY WELL

Family

2/10

Poor

15 Jun 2024

Tiffany

The railing was rusted off the stairs and I fell with the rbig metal railing falling on top of me

Leisure Family

2/10

Poor

01 Jun 2024

Stephen

Get what you pay for.

This hotel is what you would expect for the price. The area was an eye sore and people were living out of there car in the parking lot. The room itself felt dirty and was uncomfortable. If you do stay, check the windows because mine were unlocked. The man who was working was very nice.

Friends_and_family Family

2/10

Poor

06 May 2024

Jieling

The room smell bad, and so noisy. Can’t sleep at all. Never go back again

Leisure Family

8/10

Excellent

18 Apr 2024

Tom

Very old and tired property.

Leisure Self

8/10

Excellent

11 Apr 2024

David

I originally booked a room with two beds but because it didn't have a carpet and I was getting over a cold, we had to settle for a room with one bed that had a carpet and bring our own air bed.

Business_and_leisure Family

4/10

Poor

04 Feb 2024

Sandra

The tv didn’t work, the window would not close all the way, the mattress had blood stains on it and the hallway smelled horrible. Also there was only 2 towels in the room when it was booked for 4 people.

Friends_and_family Family

2/10

Poor

27 Nov 2023

Felix

Ok so let's start with the sad News that My Wife and I woke up in the middle of the night 🌉 with Incredible Itching. Then in the morning 🌄 we Both had Bed Bugs Bites around our Neck Arms and Feet

Leisure Family

4/10

Poor

24 Oct 2023

Katherine

A Cheap Hotel

The property was close to where I needed to be for the visit. However, this was probably the dirtiest, most run down hotel I have ever stayed.

Business

4/10

Poor

16 Oct 2023

Charles

Room was clean, but spartan. Some charger outlets worked but not others. I was not expecting a lot for the price, but the noise from above my room throughout the night at late hours sounded like it was a martial arts studio, with long periods of running and thumping. Did not get good nights' sleep.

Leisure Self

2/10

Poor

16 Oct 2023

Theophilus

The staff was nice but it was a lot going on .

Business_and_leisure

4/10

Poor

13 Oct 2023

Sabin

Hallways stinking of pot. Thin walls and ceilings. Doors you have to slam shut. Dripping faucets. The rooms were kept clean, but basically this is a flophouse posing as a Best Western motel. It should be priced accordingly.

4/10

Poor

08 Oct 2023

Adam

Floors creak so you hear everyone walking above you. Room was on the first floor and I found the windows not latched shut. Heard creaking sound like they were being opened in the middle of the night. Found half eaten marshmallow fluff jar on windowsill behind curtain. Heard noises like small animal in the room. Never coming back.

Leisure

2/10

Poor

08 Oct 2023

SARAH

The room was dirty, found a crack pipe in the chair and woke up to water in the floor from the air conditioner.

Leisure Family_with_children

4/10

Poor

10 Sep 2023

Joseph

Antiquated and run down.

Leisure Friends

10/10

Exceptional

30 Aug 2023

Brianna

When we arrived at the property it was a few hours before check in. The owner and whom I believe was his wife was very accommodating and allowed early check in! They were understanding and went above and beyond based on our situation.
The room was very clean and for the price it featured amenities that were not offered at very many locations in this area. We will be booking again and not understanding why there were two stars on this property because in my opinion it was definitely 5!

I liked how close they were to a grocery store as well as many other shopping locations in this area! Not only the convenience was a plus but also the hospitality and customer service provided!

Thank you so much again!

Leisure Partner

2/10

Poor

29 Aug 2023

Robert

Roaches in the room!

Leisure

8/10

Excellent

28 Aug 2023

Verified traveler

Ocean Beach Park Getaway

Our stay was fine for a beach weekend. The room was partially renovated. The bathroom needed updating. Also the hand towels didn’t look clean - rather dingy. Bring your wash cloths if you want to bathe properly. (smile)

Friends_and_family Friends

2/10

Poor

28 Aug 2023

Simon

Simply awful

To be fair, this is a poorly rated hotel and we knew this when booking.

However, this hotel really should be condemned and removed from Hotels.com inventory.

Nothing more to add

Friends_and_family Family

2/10

Poor

27 Aug 2023

Kerry A.

Would never book again!

This hotel was by far the worst we have stayed in. The room was more than outdated and not clean. The outlets were exposed. TV did not work. Floor moldings hadn't been cleaned probably since hotel opened. Wore shoes the entire time because carpets were gross. Shower unsafe and scummy. Would not recommend to anyone.

Partner

2/10

Poor

20 Aug 2023

Elisa

This was the worst place I have ever stayed in. There was mold in the bathroom, a razor blade in a dresser drawer, a cigarette burn on the blanket on the bed, it was not cleaned at all. The bathroom was disgusting. We left at 3am because of how dirty it was and the smell of mold. I can’t believe that they are allowed to rent rooms. It was unsanitary in every aspect of the room.

Leisure Friends

4/10

Poor

27 Jul 2023

Brian

Refrigerator did not work, door jam wood was worn away, not much holding the door shut. Looked like it could easily be kicked in. bad smell. A/C vents were caked with dust. Who knows how dirty the air was that was coming into my room? Bed was sagging.

Business Self

6/10

Pleasant

16 Jul 2023

Qi

Old appliance, small toilet old bathroom small bed loud ac

4/10

Poor

13 Jul 2023

Brad

Room smelled quite bad and my clothes and towel that I had out of my bag while there retained that smell after I left. Had a kitchenette, which seemed like a great little perk, but there was mold in the refrigerator. Though there weren't many other people staying there, the hallways were loud and reeked of marijuana smoke.

Leisure Self

10/10

Exceptional

09 Jul 2023

John

Some of the furniture was a little ragged but it was right near the downtown area

6/10

Pleasant

04 Jul 2023

Dominic

Not the best hotel but is a place to rest your head. Woman working the front desk was very friendly. The hotel is visibly outdated and lacks quality cleanliness. The room was nice enough. Newer furniture but very old appliances/amenities.

Leisure Partner

2/10

Poor

29 Jun 2023

John

We didn't stay. The room was dirty and smelled like Indian curry. Everything was old and dingy.

Leisure Partner

6/10

Pleasant

19 Jun 2023

Donald

No cleaning on 2 day stay. No extra towels for second day. Soft spot in floor that you thought you could fall through. Walls and doors marked and dirty in hallway to room. Furniture was damaged from a lot of use that gave room dingy feel. If you have a tolerance for that, it was not a bad place and the price was OK compared to some.

Leisure Family

6/10

Pleasant

19 Jun 2023

Tanya

The owners let us check in early as we had an early afternoon wedding which was very kind of them!
However, there were German cockroaches in our room and the furnishings were clearly outdated.
The outside was also less than desirable but they kept everything clean and it smelled good.

Leisure Partner

2/10

Poor

12 Jun 2023

Uciel

Dirty

There was stains on the blackest that looked like they weren’t washed at all. And so on

Partner

2/10

Poor

11 Jun 2023

Sandra

It seemed it was also weekly/monthly rental units. From sitting in parking lot and watching continuously groups of people coming out playing loud music , driving around the buildings at high speeds all while drinking and smoking weed

Leisure Self

4/10

Poor

29 May 2023

Justin

Don't stay here

Property is old and outdated. Room condition was poor. Dirty bathroom, ceiling broken. Toilet kept running. Bed was like an air mattress on a platform. TV was not even connected to cable box. Smoke detector had a plastic bag over it. Regretted staying there
Will never do it again.

Partner

6/10

Pleasant

22 May 2023

Clarence

The floor need to be revamp, the noise from people living upstairs was heard clearly. Constantly walking and running around.

Business Family

2/10

Poor

21 May 2023

Juan

there are bedbugs in the rooms

Leisure Family_with_children

2/10

Poor

15 May 2023

Angela

Chemicals they use to \"clean\" the property smell absolutely awful. Front desk staff seem to just make up prices daily and often take longer than expected to attend to guest's. I waited in the lobby for more than five minutes with no one in sight to check in. Towels were stained. Comforter had cigarette holes. The best part is my room had mice! When i (obviously upset and grossed out) informed the front desk and canceled the rest of my stay...I was told mice cant be on the 2nd floor.......save your time and money and avoid at all costs!

Business_and_leisure Self

6/10

Pleasant

11 May 2023

Tina

It was ok for the price. Bathtub did not work. I had to stuff a washcloth in the drain to take a bath. The tv did not work. The staff was friendly and my room was ready when checking in.

Leisure Self

2/10

Poor

21 Mar 2023

Richard

If you like cockroaches it's the best place to be

Leisure Partner

2/10

Poor

19 Mar 2023

Adrian

Owner was pressuring me to pay cash for services including my already purchased room. Very fishy

Partner

2/10

Poor

17 Mar 2023

Ekestly

Worst Inn that I had ever booked. The room smells like someone had just finished cooking. We had to sleep with the windows open. It was cold. The blankets were dirty and had cigarette burns. Towels had stains. Stove was dirty. Refrigerator was dirty. Headboard has fingerprints everywhere. I wish I can post pictures.

Leisure Family_with_children

2/10

Poor

12 Mar 2023

Verified traveler

Terrible customer service

Friends_and_family Family

2/10

Poor

02 Dec 2022

Isela

The place was dirty, looks nasty, it has an unpleasant smell, and it was just uncomfortable to be there. The staff was nice though.

Leisure Family

8/10

Excellent

21 Oct 2022

Carl

It was clean, but the building was old and showed wear. The beds were fine and comfortable. About what we expected for a lower cost motel

Leisure Partner

4/10

Poor

11 Oct 2022

Carol

Significant improvements needed.

No coffee in room or in lobby, no real lobby, no screens on windows, grungy garbage can, old wood desk not needed in room instead of a table that would've made more sense as room had a kitchenette, no pots/pans or eating utensils for kitchenette (didn't matter to me as I didn't ask for kitchenette, still seemed odd), no smile or greeting at check in. The less expensive places I stayed on my trip were nicer (NY, CT, RI).

Self

4/10

Poor

25 Sep 2022

Lyssa

Abandoned shopping cart in front of the property. Buckets full of cigarette butts everywhere. Hallways that reek of marijuana. Cigarette burns in the bedspread. Absolutely disgusting

Leisure Family_with_children

4/10

Poor

24 Sep 2022

Mandy

We had to ask to switch rooms because the first room they gave us smelled like fish. The second room definitely smelled better, but was not clean. This was a one night stay for a start of a road trip, the airline lost one of my bags and I had already given them the hotel address for delivery, without seeing the hotel first. If we weren’t expecting the delivery of my bag and this wasn’t just a one night stay on a road trip, we would have left and found another place. Save yourself the hassle and don’t stay here!

Leisure Partner

2/10

Poor

18 Sep 2022

George

It is the most terrible motel we ever stayed at. Very musty,bugs and all around horrible. Should be put on no stay list. TV does not work. Room key card did not work.

Leisure Family

2/10

Poor

18 Jul 2022

Michael

Not worth the money

Leisure Partner

2/10

Poor

10 Jul 2022

Kayla

This property was disgusting and my husband stepped on broke glass from a crack pipe. The rooms were disgusting we Weren't there very long didnt check out because of being there for 3 days horrible will never go back

Leisure Family_with_children

6/10

Pleasant

05 Jul 2022

KRISTINA

Staff was friendly. Check in and out was seamless/easy. Conveniently located near public bus transportation and 10 minutes drive to Amtrak or ferries, the New London mall is a short walk away to Shop Rite and restaurants. Some modern amenities in room (bed ,television, shower) Other items-kitchen cabinet, refrigerator (freezer iced over, could not use), oven extremely old! We had to have the bedding changed due to cigarette holes and stains. Hallway carpet was old and smelled of strong car air freshener.

Leisure

8/10

Excellent

01 Jun 2022

LEO

Staffs are friendly

Leisure Family

10/10

Exceptional

28 May 2022

Mansoor

Thanks

Friends_and_family Family

10/10

Exceptional

24 May 2022

Natlaie

It was very clean and nice to stay there.

Leisure Self

6/10

Pleasant

10 Apr 2022

Stephanie

Nice view

Leisure Partner

2/10

Poor

31 Mar 2022

Tamixa

my room had no tv or light and heat barely worked red roof across the st is better

Business_and_leisure Partner

6/10

Pleasant

21 Mar 2022

Lauren

Not worth the price

The hallways smelled wet and like mold, my towels were stained and not washed; they also had hair all over them. The A/C unit smelled like mold and urine, and the sheets didn't even fit the bed. I doubt the sheets and blankets were washed. I requested new towels and sheets and was told to come to the front desk and get them myself. The staff made me very uncomfortable because any time I’d go into the hall, they’d all be sitting there and stare at me until I turned the corner. They would stare straight into my eyes and not say a word, I felt very uncomfortable.

Self

2/10

Poor

12 Mar 2022

Verified traveler

Rip off

While in the lobby getting information I overheard the proprietor offer a nights stay well less than I paid when I reserved a room in advance , what a rip off , I would not recommend this place to an enemy!

Self

2/10

Poor

14 Feb 2022

Sueng

Chose to book this place because choice was very limited.
First thought was not bad but upon further review, noticed little hairs all over floors.
Toilet didn’t work one time and I opened it up to readjust the plug and chain.
Noticed the deadbolt was removed on door. Ended up using the ironing board there to prop it against door knob before going to bed.
The worse part was once we were getting ready to sleep around 11, we heard people walking in in the room above us. It was so loud and you hear every footstep and floor creaking and even their faucet running. Sounded like the ceiling was going to come down on us. Could not sleep until around 1or so when they either left or went to sleep.
Worst lodging experience ever.

Leisure Family_with_children

6/10

Pleasant

11 Feb 2022

Bucky

In a lower level room and upstairs tenants were very noisy all night. Tv would not go to full screen
Was reduced in size for unknown reason
No coffee pot

Business Self

8/10

Excellent

07 Feb 2022

Tara

It was a comfortable place to stay . Needs updating !

Partner

2/10

Poor

07 Feb 2022

Sara

Staff was nice and helpful. Room was outdated. There were stains on the bed, mold in the fridge, toilet was a pain when it came to flushing it. I will not return.

Business_and_leisure Family_with_children