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Best Western Niantic - New London/Mystic Area

Connecticut coast Area - CT · United States

265 Flanders RdView location

9.0/10Excellent625 Reviews
Cleanliness9.6/109.6
Service9.0/109.0
Comfort9.2/109.2
Condition9.4/109.4
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Niantic - New London/Mystic Area

Welcome to the Best Western Niantic Inn conveniently located off I-95. This contemporary hotel is only a five minute drive from area beaches and parks and 15 minutes to the Mystic Aquarium, Seaport and only a 10 minute drive to the two exciting casinos Mohegan Sun and Foxwoods resorts.

We are also just minutes from the Coast Guard Academy, Naval Submarine Base New London and Connecticut College. At the Best Western Niantic Inn, you'll be greeted by our modern decor and thoughtful travel perks.

Our warmly decorated rooms offer an ergonomic workstation, LED TV, complimentary Wi-Fi, microwaves, mini-fridges, and walk-in showers. We also provide you with a complimentary full hot breakfast, and there's no shortage of excellent restaurants just mere minutes from the hotel.

Read more about this hotelShow less

With a stay at Best Western Niantic - New London/Mystic Area in Niantic, you'll be in the historical district, within a 15-minute drive of Naval Submarine Base New London and Flanders Plaza Shopping Center.

This hotel is 13.8 mi (22.3 km) from Mohegan Sun Casino and 14 mi (22.5 km) from Mohegan Sun Arena. Make yourself at home in one of the 93 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from May 20 to September 21.
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150.00 per stay
    • Pet fee: USD 30.00 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Flanders Plaza Shopping Center 1.2 km / 0.8 mi
Cedar Ridge Golf Course 2.6 km / 1.6 mi
White Gate Farm 3 km / 1.9 mi
Childrens Museum of Southeastern Connecticut 4.9 km / 3 mi
The Book Barn 5 km / 3.1 mi
Tumbleweeds 5.2 km / 3.3 mi
Amtrak Beach 5.3 km / 3.3 mi
Hole-in-the-Wall Beach 5.5 km / 3.4 mi
McCook Point Beach 6 km / 3.8 mi
Regal Waterford 6.3 km / 3.9 mi
Waterford Speedbowl 6.4 km / 4 mi
Attawan Beach 7 km / 4.3 mi
Crystal Mall 8.7 km / 5.4 mi
Pedal Pushers 9.1 km / 5.7 mi
Nature's Art Village 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 1 more facilities & services
  • Grill/BBQ
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Niantic - New London/Mystic Area

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 28 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    Room Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • TV
    • Hairdryer
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Two Queen BedsRoom • Accessible-Two Queen Beds • 1 Bedroom • 28 m²ROO.H6-2Q
    Room Accessible-Two Queen BedsPhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    Room Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2Q

    Room amenities

    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • TV
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Niantic - New London/Mystic Area

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Best Western Niantic - New London/Mystic Area

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-4
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Niantic - New London/Mystic Area

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 28 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    Best Western Niantic - New London/Mystic Area

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • TV
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Microwave
    • Internet access
    • Satellite TV
    • TV
    • Cable TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Hairdryer
    • Bathroom: 1
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • Accessible • 1 Bedroom • 28 m²ROO.H6
    Room AccessiblePhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    Room Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Room amenities

    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Microwave
    • Ironing set
    • Bathroom: 1
    • Hairdryer
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Niantic - New London/Mystic Area

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Niantic - New London/Mystic Area

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Best Western Niantic - New London/Mystic Area

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • Hairdryer
    • TV
    • Internet access
    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Desk
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Niantic - New London/Mystic Area

9.0
Excellent
625 Reviews
Cleanliness
9.6 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.4 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
03 Aug 2026
Yves Gerard
.
8/10
Excellent
29 Jul 2026
john
Good location for traveling on 95
10/10
Exceptional
28 Jul 2026
Bao Ling
The room is clean and spacious. Breakfast is nutritious. Staffs are very friendly. The weather was humid at Niantic at the time when we stayed. The floor was wet. I'm sure it's related the humid weather or environment. Overall, we liked where we stayed.
6/10
Pleasant
26 Jul 2026
Maura
Clean, updated but Noisy.
10/10
Exceptional
22 Jul 2026
Cyerwin Monique
Newly renovated. Decent breakfast.
10/10
Exceptional
20 Jul 2026
Maria
I am writing this review because Harleen saved the day. The room I first entered smelled of a perfume that made it impossible to breathe. I worried that it was the cleaning fluid.

Harleen moved heaven and earth to get me into another room and it saved me. I was miserable due to the heat and the beach useless.

The a/c is A++++.

The mattress is okay. I l brought my own pillow as always. Bathroom nice. High ceilings. Don’t stay on 1st floor. Much nicer on 3rd.

Breakfast terrible. But coffee good. Cute pool.

Very clean with decent gym. Go eat at Flanders Market. Fantastic. .
Self
8/10
Excellent
19 Jul 2026
Luz Tatiana
Kind of dark interior but rooms were clean, it had refrigerator and microwave. Location was good.
Family_with_children
10/10
Exceptional
19 Jul 2026
Laura
The staff were very friendly. The room was very clean. My four day stay was pleasant. Zero complaints.
Family_with_children
10/10
Exceptional
17 Jul 2026
Wendy
Wonderfully engaged, friendly and helpful staff. The room and ground extremely clean! Dog friendly site which we may take advantage of in the future, gave no hint that a fur friend might have been enjoying the room in the past.
Partner
10/10
Exceptional
15 Jul 2026
Kathleen
A/C worked fine. The staff were friendly and helpful and the room was spotless. I would recommend the hotel.
Self
8/10
Excellent
13 Jul 2026
Edward
Nice pool, clean, breakfast included. AI will most likely add to this.
Partner
6/10
Pleasant
12 Jul 2026
Anita
It is fine for a quick visit. The breakfast isn't useful for us, we prefer healthier options. Unfortunately, the room had a very bad smell for all 3 nights I were there. (strong musty or someone cooked something that gave off a terrible odor for days). The room was clean, housekeepers great.
The hotel was completely booked so changing wasn't an option.
Friends
10/10
Exceptional
12 Jul 2026
Keelie
Staff hardly at the front desk in the evening
Family_with_children
10/10
Exceptional
11 Jul 2026
Sue
Cleanliness. Location. Pool. Comfort. Staff
10/10
Exceptional
10 Jul 2026
George
Nice clean rooms
Partner
10/10
Exceptional
08 Jul 2026
John
This was a beautiful property and a great Best Western property. Very clean throughout and great beds. Breakfast was hot and plentiful. Staff were very attentive.
Family
8/10
Excellent
07 Jul 2026
Gary
Nicely maintained property with immaculate room and bathroom. My only nitpick was the broken clock on the Night table. My only real objection overall was the location adjacent to a lot of highway. Spaghetti and road construction. There were very few dining choices, and the only place the desk clerk could suggest was The Burger King next-door.. Not a favorite of mine. Overall a very nice and reasonably priced hotel but you would have to travel a bit unless you want to eat at the Burger King or the Starbucks next-door.
Self
2/10
Poor
07 Jul 2026
Kimberly
No one was at the front desk every time I went to the library. The bathroom was full of hair.
Family_with_children
8/10
Excellent
06 Jul 2026
Olga
The room was clean, the beds were white and clean. Staff was very helpful, we have enjoyed using the side door to enter on the first floor. Air conditioning was excellent!
Partner
2/10
Poor
06 Jul 2026
Laurie
I paid for insurance on this booking. I cancelled for family issues and they still charged me.
10/10
Exceptional
02 Jul 2026
Tania
Great hotel and team !!
Partner
10/10
Exceptional
02 Jul 2026
Jordan
Dog friendly
Partner
10/10
Exceptional
30 Jun 2026
Michael
This was the last stay in a week-long road trip. This hotel was the best we were at. The room was clean, the breakfast was great, and it was obvious that all facets of the hotel have been updated recently. All in all, this is a great hotel that I would definitely stay at again.
Partner
10/10
Exceptional
30 Jun 2026
Nissa
Did not like breakfast
Family
10/10
Exceptional
22 Jun 2026
Rosannamarie
The room was way cleaner than anticipated honestly very surprising, sheets felt genuinely clean and the AC worked well, breakfast was good, and continuously maintained, and the staff was really nice, would definitely go there again!
8/10
Excellent
15 Jun 2026
Thomas
room was comfortable and clean but could have used more than one chair, breakfast was subpar went down the street everyday to eat.
Friends_and_family Family
8/10
Excellent
14 Jun 2026
Weiqun
it was a short conversation when I checked in. The front desk asked for my ID copy and credit card, did not mention other things like breakfast arrangement, nearby restaurant info if we are interested. The breakfast is very basic, even did not have hot oatmeal. Its location is good.
Family_with_children
10/10
Exceptional
13 Jun 2026
hazvineyi
It is a well maintained hotel. Newly renovated. Eady access to stores restaurants and highway. Beach is a couple of minutes drive.
Family
8/10
Excellent
13 Jun 2026
Peter
Pool is outside and excellent. It is on the second level, so a room on that floor is handy. Turn left into site is a bit tricky.
Partner
10/10
Exceptional
11 Jun 2026
Katherine
The rooms were big and spotless. Great breakfast excellent staff!
Friends
10/10
Exceptional
11 Jun 2026
Tatiana
Clean, helpful, will stay again .
Partner
10/10
Exceptional
07 Jun 2026
Melanie
Newly renovated, comfortable beds and good breakfast.
10/10
Exceptional
07 Jun 2026
Robert
Nice Stay, large room, easy to work from, breakfast was typical hotel fare. Roadwork was going on at the time so getting in and out of the entry road was a little tricky. Roadwork was audible after 8 am but not the hotel's fault.
Located conveniently close to Stop and Shop food store. Very Clean and well maintained.
Partner
10/10
Exceptional
31 May 2026
Annidelcy
Air freshener scent
10/10
Exceptional
26 May 2026
Joaquim
Brilliant breakfast and a very good stay overall
Family_with_children
8/10
Excellent
26 May 2026
Darren
Staff very accommodating and hotel was clean. Room floor could’ve have been cleaned better but overall decent stay. Would stay here again
Family
8/10
Excellent
25 May 2026
Kristine
Staff was very nice & helpful. Rooms and hotel were spotless. My only thing is we had a neighbor in the room next to us that liked to smoke all the time. Waked and baked. I just wish we weren't put next to someone who smoked.
Partner
10/10
Exceptional
25 May 2026
Gabriel
Stay was great. Room was clean and staff provided excellent customer service. Quick check in and check out. The continental breakfast provided by the hotel was good but could be great if more options available. Overall stay was A+
Partner
10/10
Exceptional
15 May 2026
David
Staff was friendly, room newly renovated, price good
4/10
Poor
07 May 2026
James
Clean hotel and rooms, but very loud at all times of the night. Very small pillows. Constant smell of weed smoke from my open window. Breakfast was less than desirable
Business
10/10
Exceptional
02 May 2026
Lisa
Service was excellent. Room was clean and spacious. Location convenient to exploring Harkness Park and surrounding shoreline. Would stay again in a heartbeat!
Friends_and_family Friends
10/10
Exceptional
29 Apr 2026
Judith
Very nice staff. Quiet, clean, good place to stay with dogs.
Pet
10/10
Exceptional
20 Apr 2026
MAUREEN
Clean room. Close to highway
Family
10/10
Exceptional
11 Apr 2026
Brian
Breakfast ok, gym as well.
Self
8/10
Excellent
09 Apr 2026
Damaris
Very nice and clean. Quit as well. We enjoyed our stay
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Kathleen
All was good
Partner
6/10
Pleasant
31 Mar 2026
Chappella
This look like it was a newer property, which is very nice, but we did have a issue. There were black bugs. Found one on the bed and the other in the bathroom, I’m assuming because the room on the first floor.
Partner
10/10
Exceptional
30 Mar 2026
Ann Marie
Yes was good
10/10
Exceptional
27 Mar 2026
Joann
It was very clean and the staff was very nice. The location was great and the hotel was updated and nice.
Partner
10/10
Exceptional
25 Mar 2026
MICHELLE
Extremely clean room, friendly staff, breakfast was adequate
10/10
Exceptional
24 Mar 2026
john
Great stay.
Partner
10/10
Exceptional
22 Mar 2026
Bernadette
Everything was great at your facility. Except during breakfast, there was no protein on the menu.
10/10
Exceptional
22 Mar 2026
Mali
Clean room.
Family
2/10
Poor
22 Mar 2026
Robert
This hotel has paper thin walls and you can hear everything!!! Rooms that are beside yours...rooms above,...and rooms below. I've never experienced a hotel with such lack of privacy.
Partner
8/10
Excellent
22 Mar 2026
rose
Everything was pretty good. Except the room keys never worked we always had to go get new keys or different room but once the door locks you can't reopen it up they should go back to just using keys otherwise everything else was okay. And I will return to this hotel again in my travels
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Eric
Great staff and figured out any issue we had right away breakfast was simple and yummy
10/10
Exceptional
14 Mar 2026
Bonnie
Yes
4/10
Poor
13 Mar 2026
Darlene
They say they welcome pet's . Not a pet friendly hotel. I had a house fire and stayted at many hotels this was by far the worst
Pet
8/10
Excellent
08 Mar 2026
Pia
Everything was clean and well kept… Breakfast was horrible.
Friends
10/10
Exceptional
03 Mar 2026
Naisha
I enjoyed my stay, very clean!
Partner
10/10
Exceptional
03 Mar 2026
Dalia
Excellent customer service from arrival to departure. Large, clean rooms with all the amenities for the weekend plans. Close to variety of eateries and retailers.
Family
10/10
Exceptional
02 Mar 2026
Michael
For a couple of overnights, this hotel was perfect.
Family
10/10
Exceptional
20 Feb 2026
Eric
Nice clean hotel
6/10
Pleasant
20 Feb 2026
Cindy
Room was lovely, staff were very pleasant and welcoming. However.... we lost heat in the middle of the night!
Partner
10/10
Exceptional
18 Feb 2026
Darren
Yeet
Self
6/10
Pleasant
17 Feb 2026
Heather
The circuit breaker for the heater tripped twice. I had to go to the front desk at 3AM to have them reset the breaker.
Family
8/10
Excellent
15 Feb 2026
Robert
The property was very nice. The room was clean. The staff was friendly.
Leisure Family
6/10
Pleasant
15 Feb 2026
Kenny
Didn’t fix my tv issue
Leisure Partner
6/10
Pleasant
08 Feb 2026
Ryan
Room was in great condition, although, the hot and cold water control was swapped to opposite from what it should be (not a big deal, just quirky). Breakfast was good the first day, but the sausage & gravy dish was cold in day 2. Attentive desk clerk upon check in late at night, but no one available at check out (before 9am). Power went out (and with it, the heat) for a short period during the night, but probably to be expected with the winds/weather.
Leisure Family
4/10
Poor
08 Feb 2026
Linda
Lost power, something beeping every hour or so in the room all night, no hot water.
Leisure Family
10/10
Exceptional
04 Feb 2026
Jessica
Very clean
10/10
Exceptional
19 Jan 2026
Johna
Clean, nice staff, no issues at all
Leisure Family_with_children
10/10
Exceptional
19 Jan 2026
Debbie
Yes
Friends_and_family Family
6/10
Pleasant
19 Jan 2026
Ty Logan
The room was okay. Not great lighting. They don’t make rooms with bathtubs anymore? And since when do you have to ask for daily housekeeping? Especially 24 hours in advance. Isn’t that part of the hotel experience?
Leisure Family
10/10
Exceptional
16 Jan 2026
Tomasz
Nice place to stay
8/10
Excellent
11 Jan 2026
Holly
Clean, modern and remodeled! Nice staff, great customer service and comfy bed. For a 2.5 star hotel this place was a great price and superceeded my expectations. A quick ride to Mohegan.
6/10
Pleasant
07 Jan 2026
Tara
The room was clean and the staff was helpful.
8/10
Excellent
03 Jan 2026
Rinku
Good hotel to spend a night. Not super fancy but clean and organized and does the job well.
Business_and_leisure Partner
10/10
Exceptional
30 Dec 2025
Martin
The best western niantic is clean, comfortable, and very reaonably priced. The staff is very friendly and the complimentary breakfast is well kept up. This hotel is a great bargain
10/10
Exceptional
21 Dec 2025
Michael
Clean rooms, included breakfast, decent gym all at a reasonable price
Leisure Family
10/10
Exceptional
15 Dec 2025
Robert
everything was well remodeled and comfortable.
Leisure Self
10/10
Exceptional
08 Dec 2025
Rebecca
Clean, quiet, and staff was super professional.
10/10
Exceptional
07 Dec 2025
Eric
Easy check in and check out, comfortable bed, clean
Leisure Family
10/10
Exceptional
04 Dec 2025
elizabeth
Extremely clean property! We were very happy and comfortable for our 5 day stay. Excellent property nicely updated and pet friendly which was a necessity since we were traveling with our pup. A+++++
Partner
10/10
Exceptional
30 Nov 2025
william
Very clean property and room, good breakfast options and very friendly staff. Clearly a new property and working to keep it that way. Great stay!
Friends_and_family Family
10/10
Exceptional
28 Nov 2025
Martin
First, the hotel staff was excellent from arrival on and went out of their way to make our stay great. The room was clean , modernized, and the bed very comfortable. This hotel sure provided value for us.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Joseph
yes it was
Leisure Partner
10/10
Exceptional
23 Nov 2025
Kathy
Clean room, awesome standup shower
Leisure Partner
10/10
Exceptional
20 Nov 2025
Vickie
Very clean room and the maid was super helpful! She helped me find scissors for these impossible hair ties in my daughter’s hair. The breakfast was great! Gravy and biscuits? Heck ya!
10/10
Exceptional
18 Nov 2025
Gwynneth
Good location, recently renovated and the staff where great.
10/10
Exceptional
14 Nov 2025
Lisa
Clean new rooms!
Easy check in
Partner
10/10
Exceptional
14 Nov 2025
Donna
The room was spotless and quiet
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
John
yes, very well maintianed
8/10
Excellent
10 Nov 2025
Dialma
Clean room
Leisure Family
6/10
Pleasant
09 Nov 2025
Jayne
Room was good; breakfast was lacking …no protein. Went down to eat at 8:30 & were locked out of our rooms. Had to go back to the desk. Should have 2 bottles of cold water in the fridge each time as a customer courtesy. It is inexpensive & goes a long way!
Partner
8/10
Excellent
09 Nov 2025
Melissa
The room and facilities were clean. We left too early to eat breakfast. I was there with my brother, his girlfriend and my niece for cheer competition at Mohegan Sun. The only complaint I have is that there were people across from me were smoking pot. I thought it was a non smoking facility. My brother smelt it and went down and told the staff at the front desk they plugged in some type of air freshener in the hallway which helped. We went to dinner came back. It smelt like it again and I could smell it in my room. It was late and I was coming down with a cold and head cheering early in the morning in the next day so I just went to bed. I think the staff could’ve handled that situation better. I think it was unfair to me to go into my room and smell it.
Leisure Family
10/10
Exceptional
08 Nov 2025
Vicky
This hotel is newly remodeled. Rooms are very clean, very comfortable beds and nice big shower. Will definitely stay here again!
Leisure Friends
10/10
Exceptional
07 Nov 2025
Yale
Clean
10/10
Exceptional
05 Nov 2025
George
Very nice property and staff was great!
10/10
Exceptional
03 Nov 2025
David
NA

Location & surroundings

Best Western Niantic - New London/Mystic Area
265 Flanders Rd, Niantic, United States

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Best Western Niantic - New London/Mystic Area

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