Name: The Barnstaple Hotel
Address: Braunton Road, Barnstaple, EX31 1LE, GB

10/10

Exceptional

19 Jul 2026

Andrew

Excellent swimming pools and gym, excellent food at the bar

Self

6/10

Pleasant

12 Jul 2026

Liberty

We stayed in a first-floor pool view room and overall it was a mixed experience. The room itself was a great size and felt genuinely luxe, with a huge bed, very comfy pillows, and cushions and bedding that gave it a polished, premium feel. The outdoor pool was another highlight: clean, calm in the evening and a lovely place to relax after a busy day.
Unfortunately, several details let the stay down. The balcony was dirty and in need of a refresh, with plain concrete flooring that made it feel unfinished. The bathroom was the biggest disappointment: dated, poorly cleaned, with hairs left behind, a toilet flush that didn’t work properly, and towels stored above the toilet, which felt awkward and unhygienic. The room also lacked proper soundproofing, so we could hear banging doors and noise from other guests throughout the stay. The TV was poor quality and the fridge didn’t work, which added to the sense that some areas are overdue an update.
The staff were friendly and amicable, and the breakfast was excellent. There was a generous choice of unlimited continental, cooked options and specials, and smoked haddock with poached eggs was a real standout. Fans were provided in the rooms, which was thoughtful, but air conditioning would have been more appropriate for the price.
We also felt the hotel lost a star for not offering room service, and the only bar being next to the main restaurant meant there wasn’t a quieter place for a drink. £10 for two Pepsi Max was very expensive!

Partner

10/10

Exceptional

09 Jul 2026

Betty

Staff were very pleasant and made the holiday a every pleasant experience

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Elizabeth

Lovely hotel, with great staff, good location

Partner

4/10

Poor

05 Jul 2026

Catherine

Nice pools though much smaller then they look on the site and crowded as it is a health club too - hard to actually swim at all. The rooms were hit with no air con, no fan in the bathroom, and our room was on ground floor near the pool sbc we slept terribly with all the noise of people shd slamming door till late and then early again. The food in the brasserie was good however and staff very friendly.

Family_with_children

10/10

Exceptional

27 Jun 2026

Andy

A very relaxing 1 night stay. A very clean and modern furnished venue, which offered 2 swimming pools, restaurant and bar. The weather was beautiful, so the outside pool was greatly received.
The hotel was easily located and within easy distance to the coastal resorts.

Partner

10/10

Exceptional

23 Jun 2026

Steve

All the staff are very friendly

Self

10/10

Exceptional

21 Jun 2026

Jack

Staff were lovely look after us got there in the evening and they had upgraded the room. Breakfast was really nice. Will be back next year

Family_with_children

10/10

Exceptional

19 Jun 2026

Lee

Everything about this hotel was excellent and I would stay there again as well as recommend it to everyone

Self

8/10

Excellent

29 May 2026

SIVASANKAR

Overall we had a good time.

Friends

10/10

Exceptional

22 May 2026

Robert

Great hotel with indoor and outdoor pools.

Partner

8/10

Excellent

15 May 2026

Aaron

A

10/10

Exceptional

14 May 2026

Anita

Really enjoyable stay, helpful staff and nice hotel

Friends_and_family Family

8/10

Excellent

08 May 2026

Elaine

A small newly renovated room . Comfortable bed. Lovely indoor pool but very busy , they need to introduce swimming times. Did not try outdoor pool as weather not brill . Need a lift .

Partner

10/10

Exceptional

04 May 2026

Don

Nice hotel . Everything you would expect for the money Will 100% stay there again 👍

Partner

10/10

Exceptional

20 Apr 2026

Andrew

Amazing stay for the Easter weekend.
The staff were faultless, impecably trained, discrete and very effective.
The property was in good condition.
Food and service were amazing.
Having stayed in hotels all over the world at all star ratings this hotel proves you can still deliver amazing service for a more reasonable price.
One of few, anywhere i would return to.

Partner

10/10

Exceptional

16 Apr 2026

James

Great staff and excellent facilities

10/10

Exceptional

07 Mar 2026

Daniel

Only had time for the gym and sauna- both very clean.

My room was spotless. This is a really good hotel

10/10

Exceptional

28 Feb 2026

David

Nice quiet room overlooking the outside pool.

8/10

Excellent

20 Feb 2026

Jacqui

Good hotel, comfy room, friendly helpful staff. However, I booked through hotels.com they wouldn't give me a receipt because I hadn't booked with them direct. Strange because I get a receipt everywhere else I book with hotels.com. My credit card statement shows that The Barnstaple Hotel had taken the money too! Just be aware if you are on a business trip and need a receipt for your expenses.

Self

6/10

Pleasant

16 Feb 2026

Mandeep

Good room comfortable bed. Bathroom very damp no ventilation.
Front desk support for additional support without paying was very disappointing

Business Self

8/10

Excellent

09 Jan 2026

Michael

Sorry didnt make breakfast but the evening meal of roast beef on 1st January was lovely. Staff were attentive and helpful and very good natured.

Leisure Partner

8/10

Excellent

18 Dec 2025

peter

Quirky place but spotlessly clean with a great leisure area. Room was a little stuffy but the windows opened and a fan was provided.

Business

8/10

Excellent

13 Dec 2025

Darran

Great clean hotel

Business

10/10

Exceptional

12 Dec 2025

Alison

Welcoming helpful staff. Nice room.
Quiet despite being advised in advance that there was a chance of some noise due to Christmas functions.

10/10

Exceptional

23 Nov 2025

Julia

Great facilities, Great location

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

everton

fab hotel, staff friendly

Business Self

10/10

Exceptional

06 Nov 2025

Marc

Excellent hotel , the staff were welcoming, room was very clean and comfortable great facilities including Excellent gym and swimming pool , parking etc and the restaurant food and breakfast was the best i have ever had in any hotel. Really enjoyed my stay

Business

10/10

Exceptional

02 Nov 2025

Ian

Friendly staff, large clean room and access to a lovely swimming pool

Leisure Partner

8/10

Excellent

23 Oct 2025

Jason

Nice place

Business

10/10

Exceptional

21 Oct 2025

Edward

Very pleasant and helpful staff

Leisure Family

10/10

Exceptional

21 Oct 2025

Paul

Good facilities

Partner

10/10

Exceptional

29 Sep 2025

Ron

Good

Leisure Partner

8/10

Excellent

21 Sep 2025

Anne

Hotel had good facilities the room we had was noisy but was good value. Staff very helpful and friendly.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Graham

Very small family room. No lifts. Expensive

10/10

Exceptional

25 Aug 2025

Kerry

Had a lovely stay at the Barnstaple Hotel.
Staff were very friendly & helpful lovely breakfast & room.Would stay again.

Leisure Family

10/10

Exceptional

10 Aug 2025

satinder

Everything was good food

Business_and_leisure

10/10

Exceptional

20 Feb 2025

Meha Anna

I like the stay

8/10

Excellent

16 Feb 2025

Jonathan

Top hotel

We had a very pleasant stay at the barnstable hotel , the staff were eztremely helpful and friendly nothing was too much . The entire hotel was spotlessly clean , the food was excellent both breakfast and dinner i would definately return and recomend to anyone

Partner

10/10

Exceptional

13 Feb 2025

Brendan

Stayed for one night. Had a meal in the restaurant which was really good. Room comfortable and warm.

Business

10/10

Exceptional

19 Jan 2025

Katie

Great for a night away

The room was spacious and newly decorated, with a very comfy bed, and all spotless. Staff were very friendly and helfpul. The pool and sauna were a great bonus (note that the saunas are in the changing rooms, one for women and one for men).

Partner

2/10

Poor

03 Dec 2024

Jason

The room was outside of the main hotel. The room was very cold with a single radiator which didn’t warm the room. I am sure the rooms in the main building are ok, but the outside rooms are cold. I would NOT recommend this hotel on the basis that you may end up with an outside room.

Business Self

10/10

Exceptional

22 Nov 2024

Mike

My first stay at this hotel and I was pleasantly impressed, the decors around the whole hotel was very modern and slick, all the staff were polite and the room was lovely, my evening meal and breakfast were exceptional, I’ve booked for two more nights next week and will also use their gym facilities.

Business

8/10

Excellent

06 Nov 2024

Michael

Hotel and staff v good. Nice breakfast
Interior was much bettet than the exterior
Could of done with a bigger bed

Partner

10/10

Exceptional

22 Oct 2024

Sharon

I loved everything about our stay, room was amazing and lovely size. The cleanliness was excellent 👌 Pool,gym,spa at your advantage, The food was amazing and the staff were lovely, will definitely be staying again.

Leisure Partner

10/10

Exceptional

22 Oct 2024

Tracy

A lovely one night stay. The room was clean, the bed very comfortable and the hotel had great facilities. The indoor and outdoor pools were great. We will be staying again.
Thank you for a lovely stay.

Leisure Partner

10/10

Exceptional

28 Sep 2024

C J

will stay again…

I stayed in room 14, very comfy and breakfast was superb

Business

8/10

Excellent

23 Sep 2024

John

Short break

Nice relaxing break in a very comfortable hotel.

Partner

6/10

Pleasant

20 Sep 2024

Verified traveler

Nice place but a few annoying things …

Ok stay… room is clean and modern, bathroom is tired. No bottles of water available in the room which is a shame, considering the price. The cups and saucers are again old fashioned, can’t make the hot chocolate in the cup as it’s too small and annoyingly there is a balcony light which is controlled by the hotel and switches off at 12am so if you like pitch darkness when you sleep, you won’t get that. Gym also opens at 7am so if your an early gym goer, may not work for you

Business

4/10

Poor

03 Sep 2024

Mike

The room was too warm at 28 even with window open. The air conditioner wasn’t working properly an£ stopped when it got to 25!
We asked for help and was told the windows needed to be closed bu5 even though we did this th3 temp just rose to 27
The night staff said the air conditioners have not been emptied and we could hav a free second night, but I would rather have my money. I wouldn’t want to stay in a room not hot again. The facilities weren’t brilliant either.

10/10

Exceptional

27 Jul 2024

James

Great independent hotel

We will be coming back next year. A great independent hotel that clearly wanted to ensure that your stay was special. Outdoor and Indoor heated pool! Very family friendly! It has personality.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

john

location

Leisure Partner

10/10

Exceptional

01 Jul 2024

Verified traveler

Friendly staff, comfy rooms, lovely leisure facilities and nice food. Would definitely come again.

4/10

Poor

28 Jun 2024

Paul

Booked a pool view room (24) for my wife and her friend at extra cost but when she arrived the room was very noisy due to pool machinery. She complained and it wasnt possible to allocate another twin room and was told it would stop at 11pm but it didnt and they got very little sleep. Ruined the stay. Emailed hotel manager after got home but no response from the hotel which was disappointing

Leisure Friends

2/10

Poor

26 Jun 2024

Emma

Business trip but never again.

Dated hotel that reminds me of an old American motel or Butlins, really run down needs a big renovation, the bathrooms are vile and the towels are dirty and smell damp. The bedroom is basic and dull, dirty cups and spoons strange smell and no bottled water, it gives off a Butlins vibe when you look at it from the pool side, just really grimy I wouldn’t stay again even if the staff were nice, couldn’t wait to leave so left before 6:30am

Business

10/10

Exceptional

26 May 2024

Carolyn

Excellent hotel. Would definitely stay again

Partner

10/10

Exceptional

15 May 2024

Ian

Great hotel if you just want to use the very well presented facilities inside the hotel confines.

It's easy to find but sitting on the edge of an industrial estate. Its a 15 minute walk into the centre of the town.

Partner

8/10

Excellent

10 May 2024

Jason

Pleasant stay

Staff were very pleasant, polite and very helpful .i would recommended this hotel to others .

Business

10/10

Exceptional

29 Apr 2024

Susan

Worthy of a 5* rating

Absolutely gob-smacked when we arrived at the Barnstaple Hotel, it was fantastic and totally unexpected. Staff were lovely, ambience great and it was just so welcoming. It was a fairly last minute booking, a one night stay and I hadn't really taken much notice of reviews etc. Great regret that I hadn't packed my swim-wear as the pools looked so enticing. Our room was so comfortable, such a shame that we couldn't spend longer there. Couldn't fault the hotel at all and we will definitely make a point of returning to Barnstaple and spending a few days at the Barnstaple Hotel, it was a holiday in itself.

Partner

10/10

Exceptional

26 Apr 2024

Jane

A lovely return visit

We have stayed here several times, staff remember us and are always very welcoming.
Very clean with excellent food.

Partner

10/10

Exceptional

20 Apr 2024

Glyn

I cant fault just so nice.

Leisure Partner

8/10

Excellent

06 Apr 2024

John

Very comfortable hotel. Unless you have a car, it’s a bit difficult to get around.

Leisure Self

8/10

Excellent

31 Mar 2024

Kathryn

Nice hotel within 15 minutes walk to the town centre. We had a room overlooking the outside pool, it was clean and nicely furnished. We didn’t use the indoor pool as there were quite a few children in there ( it was Easter holidays so this was to be expected) however my husband used the gym and was very impressed with the facilities. Would book again

Leisure

6/10

Pleasant

30 Mar 2024

Verified traveler

Average stay

We received an upgraded room on arrival due to a wedding celebration taking place which was close to our room. Our room however was quite noisy anyway due to facing the industrial unit next door who were working from early until quite late at night. Also the heating was very noisy at various points. Staff were all pleasant at reception and in the bar. The room was spacious, clean and the bed was comfortable.

Partner

10/10

Exceptional

13 Mar 2024

Sandra

Excellent hotel with superb pool facilities.

Leisure Family

8/10

Excellent

06 Feb 2024

Nicola

Beautiful place

Beautiful hotel, love the layout. Friendly helpful staff. Only let down was the beds were very uncomfortable

Friends_and_family Family

10/10

Exceptional

28 Jan 2024

Andrew

Another Good Stay

Never fails to be a great stay, great location.
Really nice food.

Business

10/10

Exceptional

23 Jan 2024

Verified traveler

Nice property with a good location, walkable into town however if the weather is not so good you will need your car, plenty of parking on site with no charge.

Business Self

10/10

Exceptional

29 Nov 2023

Verified traveler

What a lovely garden room very fresh and modern feel with all the amenities within you could want. A wonderful shower, probably one of the best hotel showers I've had it was powerful and great pressure and temperature. Lovely décor and a lovely comfortable bed. Really nice well maintained gardens and property.

Business Self

10/10

Exceptional

05 Nov 2023

leslie

Great place to stay and staff are amazingly helpful

Business

10/10

Exceptional

02 Nov 2023

Ian

Warm welcome and friendly service. Would stay again without hesitation.

Ate in bar, was very goood and not unreasonably priced.

Comfortable, large well equipped room. Excellent shower in bathroom.

8/10

Excellent

23 Oct 2023

Leslie

Hotel has changed since last there (10y ago) and has improved further. In this case, stayed with elderly mother.
If hotel has plans to install a lift to upper floors would be big benefit. Room I had was with a wet room which for elderly is better than a shower in a bath which my mother was unable to use due to mobility issue

Leisure

10/10

Exceptional

23 Oct 2023

Guy

Affordable Luxury

Loved our stay here. Great room, immaculate condition. Very classy hotel. Dinner was delicious and we had probably the best breakfast I’ve ever had at an hotel.
Great value for money.

Partner

8/10

Excellent

17 Oct 2023

Peter

Pretty good

Pretty good standard for price . Room and bathroom good. Food at barvwas really good . Staff were very friendly. I was in room 3 and the sound deadening between rooms was very poor. When the chap next door made a phone call I could hear the other person's voice and on the other side of me I could hear the ladies have a wee!

Business

10/10

Exceptional

05 Oct 2023

john

convenient to town

Leisure Partner

8/10

Excellent

31 Aug 2023

Nicola

Clean and tidy a little bit worn in areas.

The hotel is lovely the only thing is it does not have a lift so if you struggle with mobility it’s a bit difficult, there are some ground floor rooms but not many.

Staff can not be nicer and helpful.

Recommend

8/10

Excellent

15 Aug 2023

Paul

Well looked after, no lift to upper floor was a pain, and our room was right at the end of the building quite a hike, room was nice and had the usual facilities, balcony was a plus, shame no breakfast inc in room rate, asked and was told about £16 a head.. bit pricey when wife only eats porridge and toast, mc Donald’s again … pleasant stay and will use again 😀

Leisure Partner

10/10

Exceptional

11 Jul 2023

William

Way above average for this level
Would definitely use again

Leisure Partner

8/10

Excellent

30 Jun 2023

Stuart

I have to stress it's not really the hotels fault but the building opposite seems to attract a lot of seagulls who are both noisy and messy!

Leisure Partner

10/10

Exceptional

03 Jun 2023

Rachael

Half term mini break

We had a fabulous stay at the Barnstable Hotel, all of the staff we encountered were friendly, welcoming and accommodating at all times. The hotel was comfortable and the facilities were all excellent. The breakfasts were fabulous a great choice for all guests including a specials choice for those that wanted it. The restaurant was also great in the evening and the food was excellent and a great selection for children. We would definitely stay here again

Friends_and_family Family

8/10

Excellent

23 May 2023

Raymond

Breakfast buffet at weekend, hot food served in restaurant by chefs. Amazing food at dinner

Leisure Family

8/10

Excellent

13 May 2023

Amanda

Liked the parking pool and facilities comfort bed and clean duvet and pillows.
Not great position but ok for stop over bathroom a little tired rust in bath and sink water damage to doors overall good value.

10/10

Exceptional

28 Apr 2023

Christian

The service received was outstanding from all staff.

Business Self

10/10

Exceptional

18 Apr 2023

Home

Amazing hotel, couldn’t fault anything at all. Great food, service and surroundings.

Friends_and_family Family

10/10

Exceptional

06 Apr 2023

Patricia

I would imagine if you had an inconsiderate guest staying next door, the noise would make sleeping impossible. We were lucky, we had a quite guest, but but could still hear her every move. I am not sure that much can be done about that. Having said this, we had a lovely one night stay and would definitely come again.

Leisure Family

8/10

Excellent

03 Mar 2023

Andy

Great on site parking with great leisure facilities. Nice pool, & Sauna - good bar and restaurant area

Business Self

10/10

Exceptional

16 Jan 2023

Lesley

Just an overnight stay to visit family. Hotel comfortable and warm with all amenities. Would stay again.

Leisure Family

10/10

Exceptional

06 Dec 2022

Marion

Loved the decor in tge hotel. The staff were helpful and facilities were very good. Also within walking distance to the town

Leisure Partner

10/10

Exceptional

27 Nov 2022

Verified traveler

Faultless stay

Stayed with a group of friends.
Hotel was faultless and such good value.
Would 100% stay again!!

Friends_and_family Friends

8/10

Excellent

26 Nov 2022

Rebecca

Greeted by receptionist who used my name. Upgraded my room to within the main hotel as my original room was away from the main building, and the receptionist thought a lone travelling female should be in the hotel as it’s safer. Really appreciated that, so thoughtful. Lovely room and facilities.

Business Self

10/10

Exceptional

21 Nov 2022

Rebecca

Wonderful stay!

We had a lovely family stay on Saturday night. The room was clean, spacey and had a cot ready for us. The pool was very warm and my baby had lots of fun swimming. Husband enjoyed the gym and bar and all encounters with staff were pleasant, would definitely stay again.

Friends_and_family Family

8/10

Excellent

16 Nov 2022

Verified traveler

Staff were very helpful and accommodated requests where they can. Lovely meals, good variety of choices. Overall really enjoyable stay however, as near to a dual carriageway you could hear the noise of traffic at points.

Business

10/10

Exceptional

31 Oct 2022

Andrew

My Quick trip

I only had a one night stay the book in was quick and friendly the room was clean and tidy and had everything i needed

Self

10/10

Exceptional

02 Jan 2022

Christopher

One of the best hotels I’ve stayed in - stayed an extra night as so impressed. Immaculately clean,very well maintained, excellent food and superb service - nothing is too much trouble for the staff and they are all friendly, helpful and professional. Had a lovely room with king size bed and balcony. An old 60’s motel, modernised sympathetically it has great facilities with indoor and outdoor pools, saunas and huge gym. Only negative - indoor pool was too warm and no steam room. Car parking easy right outside. Near the ‘tarka trail’ river walk and a 15 min walk into Barnstaple town centre.

Leisure Partner

6/10

Pleasant

11 Jun 2021

Daren

Hotel was fine, a little tired in places. Location not ideal for access to town centre

Partner

10/10

Exceptional

08 Jun 2021

Graham

Should be at least 4*

Great for a 3 star hotel. Really good service, very clean and well maintained.
Had a 1st floor pool view room, great size and good view.
All the staff were very helpful and friendly at all times. Covid restrictions meant everything was table service which we actually found better normal self service and was very efficient in all areas.
The only downside is probsbly why they cannot get 4 stars...there is no lift uo to the first floor. Other than that should be a good 4 star property.

Partner

4/10

Poor

02 May 2021

Verified traveler

Somewhat disappointed by the attitude of the check in staff. Covid seems an excuse for poor service. Didn’t feel very welcome and I was only there because I had to be for work.

Business Self

10/10

Exceptional

26 Apr 2021

Nigel

Good covid measures in place

Business

8/10

Excellent

19 Oct 2020

hany

Pleasant