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Itz'ana Resort & Residences

Placencia · Belize

Mile 20 Main RoadView location

9.2/10Excellent148 Reviews
Cleanliness9.8/109.8
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Itz'ana Resort & Residences

Located in Placencia, Itz'ana Resort & Residences is by the sea, a 5-minute drive from Belize Barrier Reef and 8 minutes from Maya Beach. This 4-star hotel is 3. 3 mi (5. 4 km) from Placencia Beach and 4. 5 mi (7. 3 km) from Laughing Bird Caye National Park.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. This Colonial hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and luggage storage. Free valet parking is available onsite.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Limilia, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Read more about this hotelShow less

Located in Placencia, Itz'ana Resort & Residences is by the ocean, within a 10-minute drive of Placencia Beach and Maya Beach. This beach hotel is within the region of Lagoon Caye and Laughing Bird Caye National Park.

Make yourself at home in one of the 18 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and microwaves.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators By ocean Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • 24-hour pool access
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 25 per person
    • Rollaway bed fee: USD 49.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Inky's Mini Golf 3 km / 1.9 mi
Placencia Beach 4.1 km / 2.5 mi
Maya Beach 4.6 km / 2.9 mi
Jaguar Bowling Lanes 6.3 km / 3.9 mi
Seahorse Dive Center 7.3 km / 4.5 mi
Placencia Pier 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Bicycle hire service
  • Bellboy service
  • Shop
  • Garden
Show 10 more facilities & services
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Picnic
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA KING SIZE BEDVILLA • KING SIZE BEDVIL.KG

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMSVILLA • TWO BEDROOMSVIL.B2-1

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSE WITH VIEWSDOUBLE • PENTHOUSE WITH VIEWSDBL.P6-WV

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    DOUBLE PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE POOL VIEWDOUBLE • DELUXE POOL VIEWDBL.DX-VP

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    DOUBLE DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BEACH FRONTSUITE • BEACH FRONTSUI.BF

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    SUITE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO KING BEDSVILLA • TWO KING BEDSVIL.2K

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PENTHOUSEQUADRUPLE • PENTHOUSEQUA.P6

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    QUADRUPLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDSVILLA • TWO BEDSVIL.2B

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA THREE BEDROOMSVILLA • THREE BEDROOMSVIL.B3-1

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B3-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA BEACH FRONTVILLA • BEACH FRONTVIL.BF

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA OCEAN FRONTVILLA • OCEAN FRONTVIL.OF

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA KING BED ONE BEDROOMVILLA • KING BED ONE BEDROOMVIL.B1-KG

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA BEACH FRONT TWO BEDROOMSVILLA • BEACH FRONT TWO BEDROOMSVIL.B2-BF

    Photos are not available for this room type.

    Itz'ana Resort & Residences

    VILLA BEACH FRONT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    BEACH FRONT TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-BF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Itz'ana Resort & Residences

9.2
Excellent
148 Reviews
Cleanliness
9.8 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Amenities
9.2 /10
50 reviews shown
8/10
Excellent
02 Jul 2026
Michelle
The resort is situated beach front and the view is beautiful. We were there during slow season so certain things weren't open or limited. The food was great! The Pool was wonderful. Service was a little slow but I think it was from lack of staff since it was slow season. The staff were pleasant and helpful. Our room was perfect our family of 5. 3 adults 2 children. Air conditioning worked great. There was trouble getting into our room when we arrived due to faulty key issues. The resort itself could use some repairs. The pool lights were out, some outdoor lights were out, coffee maker was broken. We advised the front desk but wasn't fixed while we were there. The rug is main living area had huge stain on it and should have been replaced. The wood flooring in the outdoor areas was a little hazardous boards were loose in many areas and my grandson even stepped on a rusted screw that had come out of one (fortunately it didn't cut him). Rooms were cleaned daily. While we enjoyed our stay I can't say for I would stay there again unless some upgrades were done.
Family_with_children
10/10
Exceptional
22 Jun 2026
Pietto
Beautiful place
Partner
10/10
Exceptional
22 Jun 2026
Tierney
My family of nine stay at Itz'ana Resort & Residence in Belize was outstanding from start to finish. Upon arrival, I was pleasantly surprised by my daughters with an upgrade to a beautiful villa which made the experience even more memorable. The beachfront views were breathtaking and the atmosphere was relaxing. The rooms were exceptionally clean, comfortable and well maintained. The breakfast and dinner restaurant staff were especially friendly, knowledgeable and attentive, providing excellent service each day.
I highly recommend Itz'ana Resort and Residence to all travelers seeking a luxurious, relaxing and unforgettable Belize vacation. I look forward to returning in the future.
Family_with_children
10/10
Exceptional
18 Apr 2026
Virginia
Loved our stay. Best pool
In Placencia which helped as our stay was when sargassum was in the water. Great continental breakfast and restaurant was great for lunch and dinner too. Service was great too. Loved Placencia.
Friends
10/10
Exceptional
07 Apr 2026
Osaid
Great resort
10/10
Exceptional
30 Mar 2026
Brandi
The pool and outdoor dining area is well kept and nice. The staff is very friendly.
Partner
10/10
Exceptional
21 Mar 2026
Stacey
We stayed in one of the villa over by the marina. It’s was beautiful and very clean. The restaurant in the resort was delicious . All the staff members were super friendly and the resort are on beautiful grounds.
Partner
10/10
Exceptional
24 Feb 2026
Jerome
Just an amazing place. The staff is so friendly and smiling, they really know what customer service mean. And also we did not expect the food to be so good. The restaurant is as amazing as the rest.
Partner
10/10
Exceptional
09 Feb 2026
James
Yes
10/10
Exceptional
06 Feb 2026
Bernard
Boutique-sized and well appointed. Exceptional pool and beach area. Large comfortable rooms with premium linens. Very friendly and helpful staff.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Carina
We had an AMAZING stay at Itz’ana!! We were impacted by winter storms in the southeast and missed our first night. They gave us a credit equal to the value of the night for food and drinks at the resort. They were responsive prior and during our trip. Truly wonderful service. The grounds themselves were gorgeous. I felt clean and safe the whole time. The food was good. Highly recommend
Leisure Partner
10/10
Exceptional
17 Jan 2026
Xavier
The staff was top tier, nice ambience all around!
Leisure Friends
10/10
Exceptional
20 Dec 2025
Richard
we enjoyed the pool, beach, paddleboard, quiet. Staff very attentive and helpful.
Loved the coffee service on the beach
The continental breakfast was great!
Leisure Friends
10/10
Exceptional
22 Nov 2025
angela
Perfect!
10/10
Exceptional
27 Oct 2025
Rickey
Itz'ana is exceptional. The staff embodies the meaning of hospitality. From the reception desk, the wait staff, housekeeping; everyone was so nice and helpful. The GM is amazing, he has assembled a great staff. We are aready planning our trip back in February 2026. We love this place.
Leisure Partner
10/10
Exceptional
14 Oct 2025
enrico
Very beautiful property!
Leisure Family
8/10
Excellent
09 Oct 2025
Jordan
They have a wonderful pool that looks out over the beach, the beach was clean and free of debris.
Leisure
10/10
Exceptional
06 Oct 2025
Bradley
The rooms were very nice very clean. The pool was amazing a nice view of the ocean
10/10
Exceptional
06 Oct 2025
Kimberly
Yes!!! Enjoyed over and over!! lol
10/10
Exceptional
04 Oct 2025
John
Unobstructed. Hear the waves at night. Very relaxing property. Very friendly staff
Leisure Partner
10/10
Exceptional
09 Aug 2025
Sharon
Great staff!
10/10
Exceptional
04 Jul 2025
Elizabeth

Gorgeous location and grounds.

The hotel was nicely decorated with very comfortable beds and nice big balconies. Pool and beach area were gorgeous and staff was super friendly and helpful.
Partner
10/10
Exceptional
16 Jun 2025
Jennifer
Delphin is amazing. Goes above and beyond all day everyday
Leisure Family
10/10
Exceptional
20 May 2025
Paul
Very friendly and accommodating. Great ocean view.
Leisure Partner
6/10
Pleasant
15 May 2025
Karen

Management should be change

While your resort was really lovely, our experience was ruined by your decision to host a large group of over 125 people without informing us in advance or providing alternative accommodations. We were told at check-in that we would be barred from using the outdoor eating areas for ALL meals while we were there. Bad enough but even the pool itself could not be used due to the large group taking it over and disturbing everyone with their loud and drunken behavior from early morning until very late at night. It felt like we were in the middle of a disgusting drunken fraternity party. The staff could do nothing about it and management never even tried and moreover said absolutely nothing to us or even apologize to us throughout our stay. Hosting a group like this certainly damaged your reputation but even worse not caring about the ten guests not part of the group will have a lasting negative impact. If management wants to host such a large group they should insist the group buys out the resort for the event and they should not be accepting reservations from other guests who would be severely impacted by the large group. This was a disgrace and we intend to post this online to make others aware.
Friends_and_family Family
10/10
Exceptional
14 May 2025
Kaskie
Nice little place with a very friendly staff. The beach is great because the water isn’t deep for a nice lathe flat area, which makes it safe to swim.
Leisure Family_with_children
10/10
Exceptional
03 May 2025
Hanna
A beautiful location with the best staff that went above and beyond to create a memorable experience!
Leisure Partner
10/10
Exceptional
14 Apr 2025
Ben
Excellent friendly staff one gets to know personally. They put the extra into service
Leisure Self
8/10
Excellent
05 Apr 2025
Sarah
Loved the shuttle option. The pool was beautiful along with the setting. The staff seemed to lack communication and although they were not very busy during our stay the breakfast service was slow but still nice. When we arrived we had to ask for the soap dispensers to get fixed since they weren't working but as soon as we asked they got repaired.
Leisure Partner
10/10
Exceptional
23 Mar 2025
Jeffery
Staf. Was great.
8/10
Excellent
23 Feb 2025
Alexia
This is a beautiful hotel, and we had a pretty good stay, but it could have been way better.
The staff: hit and miss, some staff members were very good, others barely ok
The room: Nice large king room, very comfortable bed, only 2 towels (wish we had more), the AC was quiet but not powerful enough, we had it on the coldest setting and it was still quite warm in the room
The pool: beautiful, but a bit on the cold side
The restaurants & bar: Insanely overpriced, ridiculous wine selection: only 1 option for white wine which was mediocre but we were charged $14 USD for a glass.

It's a nice hotel, but it's overpriced
Leisure Partner
10/10
Exceptional
30 Jan 2025
Roberto

Great stay

Great service, nicest hotel in the area, the boutique hotel is wonderful in general.
Partner
10/10
Exceptional
05 Dec 2024
Garry
Love itzana! This is our 4th time staying there in 3 years and we plan to go back again soon. Great grounds, staff are incredibly friendly and helpful, and our ground floor ocean view room is amazing. Only opportunity is for them to add to their wine selection. Thank you
Leisure Partner
10/10
Exceptional
24 Nov 2024
Jordan
We felt the restaurant was not consistent. Some days it was good some days it was questionable. Need work on their pizzas too much tomato sauce. The pork tenderlines we're like pork chops... and dry.
10/10
Exceptional
06 Nov 2024
Benjamin
We loved every part of our stay here, the trees, plants, lighting, the layout, the pool, THE BEACH ( beautiful) the paddle boards👍 )
the sheets and bed were so soft. The food was great!
The staff were so welcoming and kind, we can’t wait to come back next year!
Leisure Partner
10/10
Exceptional
16 Oct 2024
Kevin
The staff was extremely kind, attentive and professional. The loft villa was beautiful and more spacious than I had imagined. This would be an incredible venue for a wedding.
Leisure Partner
8/10
Excellent
11 Oct 2024
Elizabeth
It was a very nice property. Would recommend staying here. Beautiful pool. Staff was very nice and helpful.
Leisure Partner
10/10
Exceptional
12 Aug 2024
Toussaint
The property was very spacious, clean and staff was super friendly. I would recommend the cottages to anyone staying in Placencia while traveling in Belize!
Leisure Family_with_children
10/10
Exceptional
14 Jul 2024
Lindsay
Love this property and the staff
Leisure Family
10/10
Exceptional
07 Jul 2024
Gabriela
I liked this hotel the food is good aswell
Leisure Family
10/10
Exceptional
23 Jun 2024
Veronica
Excellent for family especially kids. Food is great and fast service. Ocean is amazing, beach has several games set up for the family to play and enjoy.
Leisure Family_with_children
4/10
Poor
09 Jun 2024
Nicole
Ac only worked when we got there. Did not work all night. Called and never fixed.
Leisure Friends
6/10
Pleasant
28 May 2024
benjamin
We stayed in the beachfront villa. The accommodation is beautiful. The pool the beach the location is amazing ! BUT…
But, the service is beyond slow for everything. Ridiculously slow.
I believe we got food poisoning on the last night or a very bad infection.

The restaurant food was good, but expensive and again the service was slow. And the hotel was very quiet!!!!!

After spending $5k on a weekend getaway I would have hoped for a greater level of service
Leisure Partner
10/10
Exceptional
09 Apr 2024
Bertram

Relaxing and friendly environment

This is an amazing resort, the infinity pool over looking the beach is incredible. The staff was pleasant and cordial. Each person constantly asking to assist you with an needs to make your stay more enjoyable. Freddie the poilside bartender and the other gentlemen chopping coconuts poolside...awesome.
Partner
10/10
Exceptional
22 Mar 2024
Steve
Great!
10/10
Exceptional
09 Mar 2024
Jennifer
Beautiful and quiet. Wonderful beach and restaurant was great.
Leisure Friends
10/10
Exceptional
21 Feb 2024
Mahbobe
A really nice place
6/10
Pleasant
12 Feb 2024
Elizabeth

Let us down

We wanted to like Itz'ana more than we did. The hotel itself is absolutely beautiful and stunning with a perfect setting. The bartenders and wait staff were so friendly and great.

But something was missing. First off, I think the front desk and concierge need more help or more resources. Pretty much everything we asked for they seemed like they wanted to help but the hotel couldn't (like an early breakfast because we had to get on the road early, or recommendations for dinner or a spa in town.)

Also, the really cool bar they are famous for was closed
for construction while we were there. I know construction can be unavoidable, but some locals in town told us the bar is like never open anymore because of staffing issues.

One final gripe, the massages cost upward of $200 for 90 minutes. That's more expensive than NYC, SF, and LA. I simply cannot understand why they would be so expensive, especially since the massage room is just a converted hotel room.
Partner
10/10
Exceptional
07 Feb 2024
Kika

Love this place

What a gorgeous place! Old world glamour meets boho modern. The decor alone is enough to write home about! And wait until you experience the service. Sigh… magnificent experience, can’t wait to get back!
Business
10/10
Exceptional
03 Dec 2023
Dillon
Decor was nice
Leisure Partner

Location & surroundings

Itz'ana Resort & Residences
Mile 20 Main Road, Placencia, Belize

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Itz'ana Resort & Residences

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