Name: Suite Cuorenapoletano
Address: 14 Via Carminiello Al Mercato, Naples, 80142, IT

10/10

Exceptional

02 Jul 2026

JOE

Nice clean little room in a typical building right in the heart of everything. The area seemed a little gritty at first but then I quickly realized that's just what the heart of Naples looks like! It was great. Walked all over. Lots of awesome choices for breakfast, lunch and dinner. Jeanette was helpful at check in and provided lots of good ideas as far as local places to visit.

Partner

4/10

Poor

30 Jun 2026

analy

the property is difficult to find. Once there, the room is clean and safe, but the entrance to the property is impossible to open.

I was given keys to enter building and floor. To enter the building was no problem, but I was locked out of the inside door. When I called the person, he said it was impossible. Had it not been for the family who was staying in the same Suite, I would not have been able to enter. The family, who were from Spain, showed me how to open the door. With their help, I tried numerous times to turn the key, but was unsuccesfull.
Therefore, with no presence from manager/owner, I decided to move out and change hotels. I have traveled many times and I am accustomed to difficult situations, but this was unacceptable. I REQUEST MY MONEY BACK.

Analy Scorsone

Self

8/10

Excellent

20 May 2026

GITA

Giovanni was our agent. He was very helpful and accommodating. The property itself was not very clean. Rooms and bathrooms were not very clean.

Family

8/10

Excellent

20 May 2026

Benoit

There was a misunderstanding, when I booked the room it was clear than the breakfast is included, the man who is in charge of this \"hotel\" told me that I have to pay an extra to get the breakfast.

Self

4/10

Poor

06 May 2026

Marina Vela

No se debe anunciar como hotel, es un airbnb nada que ver con lo que anuncia, no lo recomiendo para nada, si no traes monedas no usas el elevador, terrible

Family

10/10

Exceptional

11 Apr 2026

Anna

We stayed for 11 days and had a wonderful experience. Lillian was very helpful, answered anytime I messaged her. This is my 2nd time staying here and we will be back again. Place is clean, safe and very well taken care of. Some great restaurants and shopping a few steps away. Thank you guys again for a wonderful experience :) . It was my son’s 1st time there and definitely not his last.

Family

2/10

Poor

14 Oct 2025

Joseph

Room smelled smokey and musty. Furniture from 1952 was dirty and stained. Location was filthy,trash,graphiti,dangerous characters everywhere, a slum. Naples is a dangerous trash heap. Human and animal feces next to so-called eateries. Uncollected garbage piled onto sidewalks. Afraid to take Metro had to walk everywhere. Train station packed with loitering illegals looking for victims. Avoid Naples and this property at all costs.

Leisure Partner

6/10

Pleasant

20 Sep 2025

Peter

Reasonable hotel for the cost.

Hotel was comfortable & service was good. However had to pay to use elevator to get to room else has tonuse stairs

Friends_and_family Family

6/10

Pleasant

27 Aug 2025

Verified traveler

Beware…no lobby with receptionist ,no bag drop off

BEWARE…no lobby with receptionist. It WASN’T clearly stated. It was a surprise to me and I had never experienced this type of check in. I’m used to dropping off luggage if I arrive early, but this wasn’t an option for this type of establishment. Guessing this is the future of efficient, low cost stays.

The staff did everything they could to help, including an earlier check in. Just saying that the info was buried in the “AT A GLANCE” section , rather than “POLICIES” section.

From what I understand, this is more and more common in Europe. I’ve stayed in thousands of hotels over the years, but guess there’s a first time for everything.

Self

8/10

Excellent

03 Jul 2025

Ali

Jeanette was very helpful throughout the process. The area itself is not the quietest or cleanest, but convenient for walking around Naples and getting to and from the train station.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Francisco

Great stay in Naples

We had a fantastic stay at Cuore Napoletano. Saw other reviews about access to the property after hours, but we had no issues at all, we were offered remote checkin but I preferred in person. Yes they do not have a reception with a person there, but they are super responsive on whatsapp, Jeanette was assigned to check us in. She was in constant communication with us and waiting for us at the property, she did our checking super fast, was very friendly, showed us how everything worked and suggested many places to eat, some of her suggestions were the best restaurants we tried. Sunday night the wifi was not working, I contacted her on WhatsApp and she answered within seconds, showed us how to reset the router! Superb service from Jeanette and Coure Napolitano! I would stay here 100% if I am coming back to Naples. The place is super conveniently located, 10 min walk to train station, 5-7 min walk to Metro station. And very close to historic centre. We didnt use the breakfast service, we like to try different places to eat and this was not a feature we cared much about… All in all, great experience, great location, great price,and awesome service from Jeanette!!! A++

Friends_and_family Family

10/10

Exceptional

23 May 2025

Normand

Great, clean rooms! Friendly and great staff! Fantastic Location! Close to the Napoli Train Station and the area had great shopping and restaurants. Will definitely come here again!

Leisure Partner

10/10

Exceptional

10 Apr 2025

Lucas

Great well kept property near the main train station and the main historical and shopping area! Super helpful host and welcome.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Martin

Really liked the option for 2 rooms, so we could park the kids elsewhere.

The breakfast cafe was really good, the cornettos were always fresh (with plenty of chocolate/pistachio cream stuffing) and the coffee was good.

Leisure Family

10/10

Exceptional

23 Mar 2025

Paul

Excellent property a short walk from both the main train station and the old historic centre. Free coffee machine. Helpful staff who sent recommendations. Only downside is that it isn't staffed at all times so you have to arrange beforehand the time you will arrive to get keys etc. Would stay stay again. Thank you.

Leisure Self

10/10

Exceptional

17 Mar 2025

Sarah

Tiviana was a great host. She met us, showed us to our room. Gave us advice on food, bag storage etc. Very very helpful. Great central location. Very clean, spacious apartment.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2025

Stefania

proprietari cortesi ed onesti, struttura pulita e curata. soggiorno piacevole in appartamento centrale.

Friends_and_family Family

10/10

Exceptional

12 Oct 2024

Patrick

Great location, especially for our 1 night stay.

10/10

Exceptional

12 Oct 2024

Diane

Excellent service. Space is calming, updated, clean, sufficient for needs, and above expectations. Would highly recommend!

Leisure Family

10/10

Exceptional

07 Aug 2024

Beth

Giovanni could not help enough, the room was lovely, big, clean & tidy with a very nice bathroom too. Pleased we got a taxi to the property as it was not obvious from the roadside. Thank you for a lovely stay, we would use this property again next time 😎

Leisure Partner

8/10

Excellent

26 Jul 2024

Sean

The suite was very spacious and recently renovated - the separate room for our children was fantastic! It was quiet and very clean! The suite is a 10 minute walk from train station - not the most picturesque - but only another 10 minute walk to a great pedestrian area. Personally, I prefer a standard hotel with a front desk, but the host, Giovanni, was available by text for questions. However, we missed breakfast because it was in a different building and we didn’t know where this was until we had already left the city.

Leisure Family

10/10

Exceptional

16 Jul 2024

Stephen

Clean, Tidy, Good Value

Giovanni was excellent to deal with and very responsive to all requests. The suite is handy to Napoli Centrale station about 10mins walk. The room itself was spacious, clean and tidy. Coffee machine in reception. The only cons were were a broken toilet seat when we arrived that was getting fixed when we reported it, and we ran out of shower wash - overall very minor things. We reccommend to others, good value!

Partner

6/10

Pleasant

25 Jun 2024

Konstantino

Roaches in the bathroom and in the main entrance before the elevator. Contacted staff about the one in the bathroom, who was surprised to hear about this issue and offered no partial refund or accommodation in any way. Room itself was nice, but building is old.

Leisure Family

10/10

Exceptional

26 Nov 2023

Joel

As advertised, this is not a hotel but a rooming house, where there are 5 suites in a common area of a building. The room itself was very nice, and the exterior door to the balcony was incredibly well insulated for sound. The interior walls were a bit thin with noise coming from adjacent rooms. The location is central to tourist spots, but the main street is very busy and noisy. The side street that the property is located on is a bit dark, and when we arrived after dark we walked right past the door as the signage could have been more prominent.

Leisure Partner

8/10

Excellent

31 Oct 2023

Sheryl

The property and management were great. The problem was the neighborhood. The area was not well lit at night. The streets were filthy with dog excrements and garbage everywhere.

Leisure Partner

10/10

Exceptional

23 Oct 2023

Julie

Nice, large room and convenient to the bus and train station.

Leisure Partner

10/10

Exceptional

06 Oct 2023

Tim

The room was great. Very spacious. AC worked great. There were some free water bottles in the fridge. A big shower. The bed was comfortable. Wi-fi worked well. Elevator to bring up luggage.

The only sour note was they said they offer luggage storage, but the storage is just out in the open in the lobby. You do need a key to get into the lobby, so only other guests can access it, but it is still a bit unnerving to leave all your luggage out in the open there.

Leisure Partner

10/10

Exceptional

30 Sep 2023

Rex

Pleasantly surprised with this property. Spotlessly clean- very large and centrally located.
Great for the price!

Leisure Partner

10/10

Exceptional

26 Sep 2023

Sarah Anne B

Everything! A big shower 😊

Leisure Self

10/10

Exceptional

13 Sep 2023

Betty

Napoli location

Very comfortable accommodation within walking distance of Metro station and Garibaldi Central Railway station.

Partner

10/10

Exceptional

04 Sep 2023

Alok

The place is located close to station. The room and bathroom were clean. The AC worked very well. Room has a mini fridge and, thoughtfully, a water bottle were provided gratis. Beds were comfortable. We left the luggage for our day trip. The luggage was safely stored and easily accessible later for pickup. Breakfast was a voucher to a local café nearby and included a hot drink and croissant or equivalent. Overall a excellent experience.

Leisure Family

10/10

Exceptional

28 Aug 2023

maria

Excellent location and the apartment was great, big and clean.

Friends_and_family Family

8/10

Excellent

21 Jul 2023

Bella

Room was very big and spacious, clean. Host was contactable and helpful.

Leisure Partner

2/10

Poor

17 Jul 2023

Yoon

There was a fouls odor and stains, hair and broken nails on the bed.
I am asking for refund but haven’t heard anything yet.

Leisure Family

10/10

Exceptional

17 Jul 2023

Paul

Beautiful guest house, with super-friendly, helpful staff. The room was excellent - spacious and super clean. The location is handy for train and bus links, and plenty of shops, bars and restaurants close by.

Friends_and_family Family

10/10

Exceptional

04 Jul 2023

Shealtiel

Clean, serviceable

8/10

Excellent

01 Jul 2023

david

Naples stay

Liked the guesthouse. They were largely consistent with cleaning during our stay. The coffee shop for breakfast, we enjoyed, despite other reviews about how unpleasant the employees are. We enjoyed them, the coffee and the croissants. And, the location of the guesthouse was good.

Partner

8/10

Excellent

25 Jun 2023

Katherine

Great accesible and clean suite

Small hotel is very accesible to restaurants, public transportation, and shops. We had the 2 bedroom suite. Very comfortable and clean. Building has elevator that needs coins which are given and left on reception but a 20 cent euro is needed for arrival. Owner responded quickly and accesible thru whatsap at different times. I

Friends_and_family Family

10/10

Exceptional

22 Jun 2023

John

Naples apartment close to station

Good location. Not too far to walk from the station, in fact we walked to all the areas of Naples that we needed to. The breakfast, at the café around the corner, was excellent.

Partner

10/10

Exceptional

28 May 2023

Agnieszka

Absolutely fantastic property. Great location and price. Only issue was no AC despite the advertising of AC. It was there but no way to turn it on even after discussing with management. This should be adjusted on the ad as it is not truly offered at the property. Everything else was amazing.

Leisure Partner

10/10

Exceptional

01 May 2023

Deborah

Definitely try this place

Tiziana was in touch with us before arrival to coordinate our meetup. WhatsApp was useful in communicating. The room and bath was spacious & clean. Plenty of storage room in lighted closet (had small safe). Comfortable bed & pillows. We had to ask about the A/C operation, which only works if the balcony is closed. Location can’t be beat: close the main train station, easy access to everything, safe. The best part was the room was super quiet even close to main road. Wonderful stay.

Partner

6/10

Pleasant

13 Apr 2023

Anurag

The host was not very helpful or responsive to questions and concerns. There was no soap provided and when asked, brought a title of used shower gel which had hair all over it.

When pointed out that the bathroom had foul smell she simply denied it and said this is how it is.

Very unprofessional behavior

Leisure Self

10/10

Exceptional

02 Apr 2023

John

Close to train station, helpful staff, kettle and mini fridge in room, roomy.

Leisure Partner

10/10

Exceptional

30 Mar 2023

Mike

Super quality, comfortable, clean rooms run by a very helpful, friendly owner. Lovely and would stay again! Highly recommended!

Leisure Partner

10/10

Exceptional

05 Nov 2022

Anna

I stayed 14 days October/November 2022 and I am soo glad I booked this bed and breakfast. The hosts are great the place was great. They always were willing to help. anytime I sent a message Fabrizio answered right away. I will definitely be back soon. I always felt safe walking from the main train station to the BnB. Met a lot of friendly ppl. Highly recommend it. This was a trip of a life time. I miss it already. The place is very clean . Grazie Ragazzi ❤️

Leisure Self

10/10

Exceptional

21 Sep 2022

Amellia

Great location, place was well maintained, and Fibrizio was so kind and accommodating! He made us feel welcomed before we even landed and arranged transportation to and from the airport. Will definitely stay again!

Leisure Family

8/10

Excellent

28 Aug 2022

Carlos

Our hostess was very responsive and accomodating.

Leisure Partner

10/10

Exceptional

07 Aug 2022

Caleb

Special thanks to Fabrizio!! Absolute lifesaver. We had flight issues and ended up with a few 10hr delay meaning we would arrive at 10:35pm. Fabrizio picked us up from the airport no fuss and kept in contact just in case we needed assistance for the entire stay. Also organised holding our bags after checkout so we could explore Naples before our afternoon flight. Thank you again Fabrizio! The facilities were also clean and without complaints, the free breakfast at the nearby cafe (pastry and coffee) were a great addition to a pleasant stay!

Leisure Partner

10/10

Exceptional

21 May 2022

Dana

The bed and breakfast was in an old building but completely refurbished. We spent 25 nights in Italy 🇮🇹and this room was the best we had stayed I

Partner

10/10

Exceptional

18 May 2022

Leah

We loved our family room. It was spacious and everything was clean and new and fitted out to a very good standard. The shower was fantastic. The windows were double or triple glazed and kept out all the noise perfectly, and the blockout curtains ensured a great environment for a good night’s sleep. The area around the suites is really interesting. It’s a true local area and not polished for tourists. We enjoyed exploring and had a meal at a local pizzeria around the corner where everyone who passed by knew each other. It was nice to feel like you’re in a real neighbourhood. There are several corner stores as well as a little supermarket within a few minutes walk. We would definitely recommend staying here.

Leisure Family_with_children