Name: Napoli Suite
Address: Corso Umberto, 284, Naples, 80139, IT

2/10

Poor

24 Sep 2025

roohollah

Horrible experience

Leisure Partner

6/10

Pleasant

16 Feb 2025

David

The room was clean, the bed was nice and firm. Bedding was fine. Breakfast was well presented. There are a few things that can be done that will make this a really great place to stay. Fix the shower head. Provide a kettle. Just basic repairs to some items like the towel rack and light fixture next to the bed. Free use of the lift when you arrive and check out.

Leisure Partner

2/10

Poor

06 Sep 2024

Eduardo

Our check-in experience at this property was extremely unpleasant. From the outset, we felt unsafe. The person who welcomed us appeared to be visually impaired and couldn't even read our booking number from our phone. His role was unclear—he handed us the room keys and then disappeared. After he left, the entire lobby was left in darkness, as he had turned off the lights.

Both the neighborhood and the property felt unsafe. One of our rooms had a strong, pervasive smell of cigarette smoke that wouldn’t dissipate, even with the windows open. The lobby also reeked of sewage, making the entire environment unbearable. It’s hard to believe anyone could stay here, and I now question the authenticity of the glowing Google reviews. In fact, they called me a \"big liar\" in response to my review on Google, which is shocking and unacceptable.

I strongly believe Napoli Suites should be reconsidered for inclusion on the Orbitz platform. This property is not up to the standard I have come to expect from Orbitz.

Leisure Family

10/10

Exceptional

28 Jul 2024

Gary

Everything is perfect

Leisure Family

10/10

Exceptional

13 Jun 2024

Glenda

We enjoyed our stay here for 3 nights. It was walking distance to everything we needed. The receptionist was excellent. He had a map with many points of interest marked down for us. He also reserved our airport taxi for us for early morning. I loved the old style building with the beautiful door, and stairs going up and was thrilled to have the lift option for our luggage. I highly recommend this place.

Leisure Family

10/10

Exceptional

09 Sep 2023

Nancy

5 adults - 5 beds. stayed one night!
walked from train station and area had great pizza
it was perfect for what we needed!

Leisure Family

10/10

Exceptional

30 Jul 2023

Scott

Great place

Great stay. There was a problem with my reservation because of Hotels.com. Alex at the hotel was very proactive to get it fixed. He saved my vacation. The hotel is small but very nice. I definitely recommend staying here.

4/10

Poor

18 May 2023

Tessie

Very clean rooms, but absolutely nothing fancy or \"Italian \" about them. Quite modern but very plain. Rooms open right into the reception area and this can be noisy at times. Thank goodness they have soundproof windows and a quiet AC unit! as the street is one of the main streets in Napoli and extremely noisy!
Breakfast is as continental as they come: yogurts, 2 kids of cereal (one is chocolate something), some bananas for fruit, juices, hard-boiled eggs, cooked ham, and processed cheese slices (I would think that this would be sacrilegious in Italy!). They did have some nice local pastry though, but didn't even have croissants on our first of 3 mornings there. They do need to step up their Italian breakfast! The cappuccino was not bad. Having a lift was very good. Area of town was not great. A lot of migrants and the streets are filthy! It must have been a nice area once. Too bad because it's so close to the train station. Would suggest paying a bit more and going further into the main area of Napoli.

Leisure Partner

2/10

Poor

12 Nov 2019

Leonard

Miserable

Miserable

Partner

6/10

Pleasant

05 Oct 2019

Verified traveler

No staff, we need to pay for elevator, it was included parking but the parking is far and u need to pay 20 €. And was located in a bad location, not nice to walk alone and in nights. the room was cute and clean but other then that nothing good about it

Leisure Friends

8/10

Excellent

25 Sep 2019

Gayatri

Good location

Location of this property is unbeatable. Very close to train station and walking to most to city center. Price is unbelievably cheap. Only issue I had was for paying city tax. They didn’t accept credit card during stay and said to pay during check out. We checked out early when no one was at the desk to pay the city tax. They started calling post check out and I ended up giving my CC details on phone which wasn’t preferred but had no option.

Partner

8/10

Excellent

25 Jun 2019

Verified traveler

Perfect place for a one night stopover. Very helpful staff, reasonable breakfast. Ordered a car for us to the airport which arrived exactly on time.
The only issue I had were the stairs, quite a challenge with cases. There was an ancient lift that you had to put money in to work it, which we couldn't work out how to use! But overall a very good stay.

Leisure Family

8/10

Excellent

16 Jun 2019

Angel Arra

Reception was very accommodating! Told us best places to go. But the shower in our bathroom keeps flooding

Friends

8/10

Excellent

31 Mar 2019

Verified traveler

Excellent location and staff. Nice rooms only downside is a bit of road noise. But if you are in the city you expect this. Breakfast was a good cold buffet

Leisure

2/10

Poor

25 Mar 2019

Verified traveler

We were very disappointed with our stay. The cleanliness and safety were of a major concern for us, especially as to what the site advertised. The check-in clerk was especially rude. We arrived at 4:30pm (check-in is at 12) and were told our room was not yet ready. Advertise correctly as we would’ve chosen a different place to stay had we known we wouldn’t have been able to check in during a specific window. I’ve tried to email the hotel many times requesting a refund, as we did not stay due to the unsatisfactory conditions.

Friends

10/10

Exceptional

20 Jul 2018

Verified traveler

Nice secure BB close to Napoli Centrale

Pleasantly surprised to find this nice quiet place in amongst the busy surroundings. The only difficulty we had was finding it as we missed the plaque showing the business and my map of the net made it look a bit further than it actually was. Found it by looking at the address number. Very close to train station. The front counter man was very helpful and secured us a driver to help us visit some tourist sites. Would recommend it as a safe, clean place particularly as I was travelling with kids.

6/10

Pleasant

25 Mar 2018

Verified traveler

Hotel 5mins walk from Napoli Centrale station.

The plus for staying here is the proximity to the train station.
Handy to get the Alibus to the airport which is only 10 minutes bus ride away from the train station.

The neighbourhood is a bit ropey so I made sure to check in during the day rather than in the evening and I did not go out either in the evening either.

The room was very noisy as you could hear next doors occupants bathing in the shower etc later in at night.
The noise from the busy street was loud as there was some sort of football match going on and supporters banging drums and letting off firecrackers well into the night.

Breakfast was adequate starting at 7:30 am and NOT before as was made plain by the chap at reception.
It was not great quality consisting of some dry cake and fruit tart, cereal, yoghurt and disgusting white sliced bread.

Luckily there was fette biscottate with butter and jam and the cappuccino was excellent.

The promised croissants never materialised.

The bed was very comfortable and the bathroom with shower head over the tub had lovely hot water.

For me the proximity of the accommodation to the train station was the most important thing for planning my journey.

10/10

Exceptional

26 Nov 2017

Tetyana

Good hotel

Good clean, cosy hotel close to train station and old city. It is only small hotel with 3 three rooms. As it is on Main Street was slightly noisy. Enzo was very friendly and helpful.

8/10

Excellent

16 Oct 2017

Mary

Enjoyed our stay

The hotel is new and quite clean. We enjoyed eating dinners purchased at nearby grocery stores out on the terrace. The staff member who served breakfast was especially friendly and helpful and we appreciated having his assistants ce. However, we also missed having someone at the desk or in the facility during evenings and nights when guests were on their own without even an emergency contact number. Fortunately there were no difficulties so we didn't need to contact hotel staff. The location near the Central station is convenient but it's also nearby areas which did not appear safe.

Family

8/10

Excellent

09 Sep 2017

Steven

Ideal location near the central train station

The staff (Enzo) was very understanding and patience about us arriving late, very helpful too regarding information where to eat etc. I would highly recommend others to stay here too.

8/10

Excellent

17 Aug 2017

Verified traveler

Close to train station

Nice facility, not in the best area, although close to the train station.

8/10

Excellent

14 Jul 2017

Verified traveler

The Hotel near the road, noise in the night.
But the Hotel really clean and good.
I hope if hotel staff can use Sound insulation windows

6/10

Pleasant

08 Jul 2017

Sabrina

Ok place if on a budget

Wifi wasn't working. Found an insect in the washroom. Room was right outide the lobby, we were woken up from yelling from another guest who was arguing with the front desk. However, staff was kind enough to allow us to use their washrooms, store our luggage and charge our phobed after checkout.

Partner

10/10

Exceptional

07 Jul 2017

Verified traveler

Sweet place in Napoli's heart

Crispy!

Family

8/10

Excellent

03 Jun 2017

Verified traveler

Good location and clean room

Overall, the hotel is satisfactory. Clean room, good price, good location to the station, privacy, etc. One thing that I did not like was noise. It is next to a big road which made huge traffic noise over night. I was not bothered much, but my wife could not sleep well.

10/10

Exceptional

12 May 2017

Mark

Excellent location from which to explore Naples

The location is excellent, close to the central station for easy access out to Pompeii and Herculaneum. Also the Metro underground for heading out to explore the City and beyond. Easy walk out the the Via Tribunali for an evening meal.

The room was very clean, staff friendly and helpful.

It is a very busy city so expect it to be noisy but just keep the shutters closed, the multi-glazed windows shut and use the air-con and you should have an OK nights sleep.

Partner

4/10

Poor

16 Apr 2017

Verified traveler

Sub standard

Not a great hotel - we found hair on the floor and in the bed. The toilet did not flush and no one fixed it. We asked to have our beds split into two twin beds but this proved to be difficult too... Overall I would not recommend

Family

10/10

Exceptional

14 Nov 2016

Verified traveler

Convenient and clean

The staff were fantastic and the rooms spotless. I think they found the multiple cups of tea at breakfast odd but kept the supply going!

Family

6/10

Pleasant

24 Oct 2016

Anwar

8-10 rooms on the second floor

Location: in a very crowded noisy neighborhood. I am not sure that it is safe.
We had a large size room. But we had to keep the windows closed to avoid the noise. Air conditioning was barely working. Internet connection was non existent till I complained and then they fixed it. Rom was cleaned but neither my wife nor I felt comfortable. Toiletries were the bare minimum.

Family

8/10

Excellent

21 Sep 2016

Tristan

A nice hotel with friendly staff

We stayed here for a week in 2014. The room was clean and comfortable. A good selection at the breakfast buffet. Friendly and helpful staff. Well situated for the cities markets, train station, the metro along the coast and boats to Capri. Plenty of nice pizzerias in the surrounding area.

Partner

2/10

Poor

10 Sep 2016

Verified traveler

Bait and Switch- Do not Stay

Napoli Suites exist. But they overbook it and I assume it's much nicer than where they send other guests. After I booked the hotel, they apparently sent an email through Expedia that they had to switch hotels. I was traveling and didn't have internet access so I didn't get the message. I arrived and he told me he emailed me.

\"Dear Mrs Maya, The hotel is moved at the Hotel Orsa Maggiore www.hotelorsamaggiorenapoli.it just in front at the Napoli Suite. You can go directly at the Hotel Orsa Maggiore. The previous email is wrong about the Napoli's Gold. You have to go the Orsa Maggiore Hotel 3 stars. Thank You Enzo\"

We then go across the street to discover a man sitting under a makeshift staircase. There is NO elevator. You have to go up a faulty, poorly constructed staircase. My fiance nearly fell because he was carrying the heavy luggage and trying to climb these steps.

The \"cafe\" area smells of smoke as do the rooms. When you walk in, everything is \"new\" but it's cheap. The bathroom is clean, which is the highlight but the rooms smell.

The biggest issue is that they purposely switch the hotel. Had we known they would do that, we would have canceled immediately and booked a better place. But we saw reviews on Expedia that were positive. Most likely because it was Napoli Suites.

So, to avoid any disappointment, do not book with them because you most likely won't end up there. Expedia should remove them as a listing.

8/10

Excellent

23 Aug 2016

Verified traveler

Good stay

Close to train station. The staff spoke English well and were helpful. The room was good. But our room was next to the eating area so we could hear them at times.

Partner

4/10

Poor

14 Aug 2016

Miriam

Closeto train station, Not very clean a lot NOISY

We stay 2 Nts.. The room was ok and the breakfast... The towels weren't very clean and some were broken... We had a trouble in the bathroom with the ants and they leave the shampoo open I thought by the last guest... The wall was dirty and the worst was the rooms are very noisy... U can hear all from outside and from the other rooms... The door closing, people yelling early in the morning... The receptionist were very cool... The hotel is close to the train station and metro... Many stores around...

8/10

Excellent

02 Aug 2016

Verified traveler

Really nice hotel and great location a short walk to the main station and plenty of shops and restaurants. However we were slightly let down with the room, as the hotel has a terrace which they have turned into the breakfast area the room we were in had a window that would have opened onto the terrace but instead opened onto the breakfast area, so we weren't comfortable opening the blind so there was essentially no window.

Family

8/10

Excellent

04 May 2016

Michael

Good location, close to train station and historical part of the city.
Nice hotel for a city break

Partner

4/10

Poor

03 Feb 2016

Daniel

Don't visit

The area surrounding the hotel seemed quite dangerous and noisy. The hotel advertised a 24/7 reception. Almost always, there was no one available at reception or the number available to call if we required anything. There was no drinks, minibar or drink making facilities. There was no access to a bar or room service. We were left waiting for 20 minutes at reception for someone to appear to allow us to check-out, and we nearly missed our train. The staff were friendly but the service was non-existent and therefore unprofessional. The breakfast was also unpleasent. The cleanliness of the rooms and wi-fi was good, however the hotel was poor value for money. There were incredibly poor facilities and services available.

Family

8/10

Excellent

21 Nov 2015

Verified traveler

Good location close to the train station.

Good location close to train making it easy to unload your bags and get on with seeing Naples. Staff were very helpful. Room is a nice size and modern.

8/10

Excellent

28 Oct 2015

Jan

Lovely hotel in good central location

Had a lovely 2 night stay at Napoli Suite. The central location on Corso Umberto, a main shopping street, made walking about very easy and finding the hotel again was simple. Lots of shops and nice restaurants for pizza, pasta etc near by and the port for ferries to Capri and castle were a short walk away. The room was modern, spacious and very clean with really comfy beds and the free Wifi was great!
Breakfast was the usual continental style buffet with pastries, rolls, cereals, yoghurts, juice, tea or coffee.
We arrived in the morning and although our room wasn't ready we were able to check in and leave our bags.
All the staff we met were friendly and helpful but Alex was particularly great and helped us with train and ferry timetables for Sorrento and Capri and the Alibus back to the airport. His local knowledge advising us to catch the train from Plaza Nolana just round the corner ensured we got a seat on the train.
The only downside for us was that being on the main road there was traffic noise at night, even with the double glazing.

8/10

Excellent

21 Oct 2015

Verified traveler

Napoli Suites

We stayed for two nights, and had a very positive experience. That being said, Naples was an extremely loud and dirty city, and you could hear sirens and honking and yelling constantly. But, the hotel was a short walk from the train station, up on the second floor. When we got there a bit late (6pm) the desk was empty, so we got someone to buzz us in the building and call the hotel, and shortly after the clerk came back. He was really friendly and helpful. Additionally, the room was clean, with a big bathroom and a nice desk. We were excited to leave Naples, but not the hotel. Recommended.

Family

10/10

Exceptional

05 Oct 2015

Michael

Excellent Hotel

Excellent Modern , clean hotel in excellent loacation for tarins and old town

Partner

8/10

Excellent

26 Sep 2015

Verified traveler

Excellent staff and the hotel was clean . Will recommend it to my friends

8/10

Excellent

18 Aug 2015

Lesley

I was happy

Napoli Suites is super convenient to the Naples train station. People said that it was a bad neighbourhood and you shouldn't stay there, but we didn't find that at all. The hotel is on the main street,but our room was really quite. The hotel is really small - only part of a floor in the building. Alex at the front desk was super helpful and full of advice about what to see. The breakfast was good. Our room was small but clean and comfortable. We could walk everywhere. I heard all these stories about how awful Naples was before we went, but we had no issues at all. Like all larger Italian cities, it is a bit rough around the edges (garbage etc.), but we saw none of the crime that people talk about. We were even told not to take a camera with us because it could get ripped off your shoulder. At first I was so worried, but I took my camera anyway and had no problems and certainly saw nothing that made me worried at all.

Partner

8/10

Excellent

15 Aug 2015

Kevin H.

Good hotel, short walk from station

We had a good 2 night stay in Napoli Suite - room was big and spacious and the air con was excellent! We didn't have breakfast so feel we might have missed out on the personality of the hotel but the gentleman we asked for dinner recommendations on our second night was very helpful and genuine. Would recommend for a short stay in a nice modern hotel. One point is that a mini fridge would have been a good benefit for chilled drinks.

Partner

10/10

Exceptional

19 Jul 2015

Verified traveler

Lovely place to stay

Stayed with family (6 and 8yr old) staff welcoming, rooms very clean, lovely place to stay

Family

6/10

Pleasant

16 Jul 2015

laurie

Not presented correctly.

Was not impressed. Neat and clean but misrepresented. Strange environment shut down early with disco light in the lobby. No coffee until 7:30. We had to leave at 7.

Family

6/10

Pleasant

15 Jul 2015

Elizabeth

NAPLES HOTEL

OWNER VERY ACCOMMODATING NICE

Partner

10/10

Exceptional

09 Jul 2015

Angela

Excellent location, outstanding service!

We had 4 nights at Napoli Suite and can't fault anything. Alex at Reception is absolutely wonderful and a wealth of information! From assisting us with where to find the best pizza, transport requirements and what to see and do in Napoli, he was a tremendous help assisting with the airlines locating our lost luggage and having it delivered.
Our room was big and spacious and extremely clean! The housekeeping and breakfast staff (I didn't note down their names) were so polite and friendly also, nothing was ever a trouble for them.
As for the area, it was located extremely close to the train stations, easily accessible coming from the airport with luggage etc and close to the regional trains to reach Pompeii etc. We knew some areas (especially around the main train station) can be a bit sketchy, but didn't experience any issues and found the streets to be quite quiet of an evening once all the hawkers had packed up. No different to travelling anywhere else in Europe, just have your wits about yourself and your possessions at all times.

Partner

8/10

Excellent

06 Jun 2015

Alexandra

Nice, clean hotel

The hotel was easy to find, the room was clean & well presented. The guy on the reception desk was very helpful and gave us a few tips on places to eat etc.
The breakfast was an extra charge on top of the room price which I wasn't aware of. It was also a little basic too. The area around was a little on the rough side but that said I already knew to expect that in Naples.
Overall the hotel was a good choice for us as a one night stop off.

Partner

8/10

Excellent

31 May 2015

Verified traveler

Good location for exploring Naples

We stayed here for 2 nights before heading to Sorrento. The hotel is conveniently located within a 10 minute walk of Naples central station, so it's a good choice if you will be moving elsewhere in Italy after your stay. We made use of the hotels airport pickup service which was great as we arrived late. The hotel is clean and modern and staff were very friendly and helpful.

2/10

Poor

25 May 2015

Ami

This hotel lost our reservation and notified us the day before our stay that we would be moved to their sister hotel, Hotel Garibaldi. Walking distance from the train station, but that is about the only perk. The rooms were not the cleanest and everything was outdated. We checked in and arrived in our room to still find the housekeeping staff still inside our room. The hotel doesn't have a lot of amenities and does not have an elevator so I would not recommend this to anyone who has an issue with climbing stairs. Also, this hotel does not let you leave the building with your room key - it must be kept at the front desk at all times which is an ABSURD hotel policy. We traveled up and down Italy and never ran into this issue. It also seems like anyone can walk up to the desk and ask for any room key as we weren't asked for a name or ID when returning back to the hotel. While we had no issues with our belongings being moved/stolen, I still didn't feel comfortable or safe here.

10/10

Exceptional

19 May 2015

MARY

one night in Napoli

We were there for only one night. The staff was great. The chef was great. Breakfast good. You stay right in the midst of the higher end side of town. Reminded me of a typical New York type city. We walked 15 minutes from the train station to the Hotel. Easy to find.

Family

10/10

Exceptional

20 Apr 2015

Gloria

Nice hotel, close to the train station. Clean room

We had a great stay in Napoli Suites. It was very easy to find from the train station. The room was very clean & a great size for a European hotel. The staff was very helpful & friendly.
I would stay here again.

10/10

Exceptional

10 Apr 2015

Kim

Great helpful staff!

Nice hotel not too far from the main train station. The staff were all extremely helpful especially the man that looks after you at breakfast - makes a great cappuccino! We were staying in one of the disabled rooms and the shower can sometimes flood the bathroom as the drainage wasn't the best but otherwise I would certainly stay here again and recommend it to others.

Family

8/10

Excellent

18 Mar 2015

Joi

This is a nice bed and breakfast place/hotel

This is a nice bed and breakfast place/hotel. The location is convenient and the staff is friendly. They also offer
driver service that we used to go to the Amalfi Coast, Vesuvius, Herculeum and Pompeii. We were very satisfied with our stay at Napoli Suite.

Partner

10/10

Exceptional

12 Mar 2015

Penny

Very well located hotel close to Historic Centre

If we return to Naples we would definitely stay here again! Very well located close to the Centro Storico and also the Piazza Garibaldi for bus and train transfers. The staff are really lovely and welcomed us with fresh coffee and lots of information that we found useful for our explorations. Breakfast is served on the terrace or in your room if you choose and is plentiful and fresh - added to which Mr Enzo makes excellent cake which goes very well with the wonderful coffee made by barman Vincenzo. Both of these gentlemen were exceedingly helpful in every way and because of this and the very nice clean and spacious rooms I can recommend this hotel to all with confidence.

2/10

Poor

30 Oct 2014

Margarita

Never again!!!

Extremly loud hotel due to the heavy traffic at day and night
Only Italian TV-chanels
Uncomfortable beds
Dirty surrounding

10/10

Exceptional

22 Oct 2014

Lenia

Great hotel - a true safe haven !

We had a lovely time at Napoli suites hotel. Its in the middle of Naples, everything needed to see or use is nearby within walking distance. As soon as you've had enough of the noise and bustle, you're back at the hotel within minutes, you enter through the massive front doors, up to the first floor in the open traditional italian lift, and you're in your haven. I wont say its totally quite, (it is on a mainish road), but the friendliness of the staff, their 24-hour help at anything, their fluency in english, their smile, is better than being home. Mario especially is absolutely wonderful. He's willing, helpful, cheerful and able. The best ! The rooms and bathrooms are brand new and sparkling clean, with lots of space and cupboards. Breakfast was OK. Lovely cakes. A lovely hotel !

10/10

Exceptional

14 Oct 2014

Peter

Small city centre hotel with friendly staff

We were in Naples to visit Pompeii, Herculaneum, Sorrento, Capri as well as museums in Naples. This hotel was ideal for getting around by public transport - by bus and rail as well a covenient to get to and from the airport. The staff were efficient and friendly, the room was nicely furnished and of a good size. The room was serviced every day with clean linen and towels.

Partner

8/10

Excellent

24 Jun 2014

Yomak67

Nice Hotel!

Good location, Good price with Nice and clean atmosphere. Very convenient to reach most of the city sites. Room was big and comfortable for 2 adults and 2 kids. Friendly staff as well.

8/10

Excellent

27 May 2014

TA

Best hotel for the price near Central station

Nice hotel, small number of rooms opening up onto reception area. Breakfast system is unusual, where by it is brought to your room after selection. Friendly and safe staff. Room was newly refurbished and clean. Only complaint is that the road and reception area can get noisy.

10/10

Exceptional

28 Jul 2026

Lærke Ehrenreich

Aircondition var top klasse 👌
Fint sted og venligt personale
Ligger tæt på banegården, hvilket gør det nemt at komme rundt! Dog er der også en del støj grundet den store vej hotellet ligger ud til.

10/10

Exceptional

29 May 2026

Seiji

The hotel is close to Napoli Central station so no need taxi and metro. To go to another city during stay in Napoli the hotel is good location. And also close to Pizzeria Michele so you can take away pizza and can eat at hotel it was really great!
Cleaning staff is very nice. The front desk is not always at there so you need to tell them what time is check in.

Self

10/10

Exceptional

01 Feb 2026

Priscilla

Quarto e banheiro com bom tamanho, limpo, equipe atenciosa. Localização excelente, perto da estação Garibaldi e de vários restaurantes e lojas

Friends_and_family Friends

10/10

Exceptional

29 Aug 2025

ALEJANDRA

Esta bonito el hotel y Mario el joven de la recepción super amable y accesible, tambien nos consiguo un tour muy bueno a la costa amalfitas.
Su desayuno bueno

Leisure Family

10/10

Exceptional

28 Apr 2025

José J

Bien hotel, buena ubicación, habitación cómoda y solo un poco difícil de accesar a la habitación para adultos mayores por escaleras pronunciadas pero en general es un hotel aceptable, cómodo y céntrico con muchas tiendas y lugares de comida alrededor.

Friends_and_family Friends

4/10

Poor

11 Aug 2024

LUANA

Muito mal atendido, tive problema com a internet e não resolveram

Partner

2/10

Poor

08 Jul 2024

Sophia

Vi blev kontaktade samma dag och fick informationen att vi blivit uppgraderade till ett annat hotell, Napoli Gold.
Det var en nergradering.
Vi blev fruktansvärt illa behandlade. Håller långt borta från det här hotellet och även Napoli Gold

10/10

Exceptional

07 Jul 2024

Simona

Una struttura nuova, pulita e personale gentile e disponibile. Consigliatissimo

Leisure Family

10/10

Exceptional

02 Sep 2023

Tuggin

10/10

The hotel was clean, safe and comfortable. The location was good and easy accessable.

Special thanks to Alessio for his friendly behavior and advices about the city. He was so helpful about everything. Perfect staff.

Self

8/10

Excellent

05 Mar 2023

Liberio

Tutto come previsto: ottima posizione e camere ben attrezzate, specialmente il reparto igienico

Leisure Friends

6/10

Pleasant

11 Nov 2022

Verified traveler

Desayuno muy liviano. Falta de personal para cbeck in out. Zona ruidosa. Habitacion normal

Partner

8/10

Excellent

17 Jul 2022

Verified traveler

Perfect voor 1 nacht

Basic hotel Perfect voor 1 nacht.

Partner

8/10

Excellent

16 Aug 2020

Verified traveler

Centralt och fräscht

Väldigt nära centralstationen, fräscha rum men väldigt enkelt. Inget extra, och personalen är inte alltid där.

Partner

8/10

Excellent

30 Jul 2020

anh dung

Très bon rapport qualité/prix

Nos chambres sont propres et sont nettoyées tous les jours. l'accueil est chaleureux et parle français. l'emplacement est pratique parce que n'est pas très loin du centre ville, de la gare et du métro.

Friends_and_family Family

6/10

Pleasant

24 Feb 2020

Verified traveler

Gemiddeld. Receptie vaak niet aanwezig. Onhelder wanneer wel

Leisure Partner

8/10

Excellent

19 Jan 2020

Antonino

Super service, zimmer und Lage direkt in der stadt nähe bahnhof

Friends_and_family Friends

2/10

Poor

05 Nov 2019

Verified traveler

Le camere si affaciano sul Corso e il rumore e' insopportabile a tutte le ore. No sleep.

Friends_and_family Family

4/10

Poor

21 Sep 2019

Vibeke

We had booket 2 Roms more than two months in advance, but were contacted less than 48 hours before coming. The hotel explained that they had only one room in stead of two. We were really disappointed and cancelled the stay.

Friends_and_family Friends

2/10

Poor

21 Sep 2019

UGO

DI SPECIALE NON AVEVA NIENTE, PERSONALE DEMOTIVATO, IL PARCHEGGIO NON E' CONVENZIONATO E NON E' NELLE IMMEDIATE VICINANZE.
NON VOLEVANO RILASCIARE LA RICEVUTA PER LA TASSA DI SOGGIORNO, COLAZIONE SCADENTE E' DIR POCO.
DA NON CONSIGLIARE

Leisure Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

Centrale, in ottima posizione per la metropolitana e per le escursioni della città.
Rapporto qualità prezzo ottimo.

Leisure Partner

6/10

Pleasant

22 Aug 2019

Verified traveler

Habitación limpia pero los manteles del desayuno llenos de manchas. Dos días tuvimos que pedir papel higiénico, no lo reponían. El primer día habían dos botecitos de champú que no repusieron más. Coincidimos con un día de fiesta y no había pan. Desayuno muuuuy simple. La televisión de la habitación no tenía mando a distancia, respuesta: tenemos que comprarlo.

Zona llena de manteros y basuras.

Leisure Partner

6/10

Pleasant

09 Aug 2019

Verified traveler

Struttura nella media nulla di speciale zona non proprio vicino al centro.

Leisure Family

10/10

Exceptional

07 Aug 2019

Schanon

Very helpful receptionist, Anna, has helped us a lot during the stay.

Leisure Family

4/10

Poor

28 Jul 2019

Verified traveler

Das B&B ist leider sehr schmutzig, im Zimmer waren tote Insekten in den Ecken. Nach ca. Der Hälfte des Aufenthaltes wurde das zusätzliche Bett, das wir als Ablagefläche genutzt hatten entfernt ohne Bescheid zu geben, die Sachen die darauf lagen würden wahllos irgendwo im Zimmer versträut, unter anderem auf dem Bett. Die Stelle unter diesem zusätzlichen Bett wurde auch nicht gewischt, der ganze Dreck blieb einfach im Zimmer. Das \"grosse\" Frühstück bestand auch nur aus nur einem Schinken, dem immer gleichen Bort und für eine Woche aus den gleichen Kuchen, es war also eher ein sehr kleines Frühstück. Das Personal wirkte auch permanent genervt von allem, an der Rezeption war die ganze Woche niemand, auch bei der Ankunft war niemand da, erst 10 Minuten nach Anruf wurde uns die Türe geöffnet. Insgesamt leider ein sehr enttäuschender Aufenthalt.

Leisure Partner

10/10

Exceptional

23 Jun 2019

Verified traveler

Het is officieel een bed and breakfast, maar het is eigenlijk een hotal waar de receptive om 20:00 uur dicht gaat. In de kamer is alles wat nodig is, de airco werkt prima zonder lawaai. Het ontbijt was voor ons voldoende, de barman maakt uitstekende capucino. De locatie van het hotel is prima vlakbij het station, de metro en vele terrassen en restaurants. Ik denk dat wij daar niet voor hrt laatst waren.

Leisure Family

10/10

Exceptional

20 May 2019

Verified traveler

En general un sitio muy recomendable por comodidad, situacion y limpieza.
Vale la pena!

Leisure Partner

8/10

Excellent

18 Apr 2019

Verified traveler

Nice small hotel, modern and comfortable room. Great that breakfast was included 👍

Leisure

4/10

Poor

16 Apr 2019

Verified traveler

We kregen niet wat ons was beloofd . Ons oude hotel was overboekt. Klantenservice van expedia horen we niks meer van.

Leisure Family

10/10

Exceptional

22 Mar 2019

Verified traveler

Muito bem localizado, ótima infraestrutura, Pessoal atenciosos e dedicados

Leisure Partner

8/10

Excellent

05 Mar 2019

Verified traveler

Positiv:
Die Lage des Hotels, das Frühstücksbuffet, das Badezimmer
Negativ:
Schalldichtigkeit der Fenster zu gering, sowie der Tür und dünne Wände. Man hörte laut Gespräche aus der Lobby, dem Flur, der anliegenden Zimmer.

Leisure Partner

4/10

Poor

06 Nov 2018

Alfonso

Al llegar la puerta del edificio que incluye el hotel está cerrada. Se llama al timbre que hay al lado en la calle y NADIE contesta. Nos encontramos sin poder acceder y tenemos que llamar por teléfono en el extranjero a un número que aparece allí en caso que suceda que nadie está disponible en la recepción. Además, teníamos dos noches en el mismo hotel, pues sólo pudieron ofrecernos una y la otra nos recolocaron en otro hotel de su grupo a 500 metros de dónde estaba la primera reserva. Nunca nos había pasado algo así. Y el segundo hotel también muy poco que desear. El pago sólo podía ser en efectivo.

6/10

Pleasant

21 Oct 2018

N.L

Mooie kamer maar omgeving veel te luid

Personeel was erg vriendelijk, hij gaf ons tips wat het beste is om te doen in Napels. De kamer was mooi zoals op foto’s maar het hotel bevindt zich in het stadcentrum waarbij het erg druk is ook ‘s nachts. Soms kon je gewoon niet slapen door druk verkeer buiten..

10/10

Exceptional

20 Sep 2018

Leif

Prisvärt

Bra läge nära stationen (flygbussar) och gamla stan. Mycket trevlig och hjälpsam personal. Nyrenoverat och prydligt.

Family

8/10

Excellent

21 Mar 2018

Cris

Hotel in ottima posizione

Hotel in ottima posizione, non troppo lontano dalla stazione e a due passi dai luoghi principali di interesse. Non banale la presenza di una farmacia h24 a 50 mt. Buon rapporto qualità/prezzo

8/10

Excellent

19 Mar 2018

lilly

Camera pulita e confortevole vicino stazione da ritornaci

10/10

Exceptional

11 Mar 2018

Dimitri

Eccezionale esperienza al Napoli Suite...

Eccezionale struttura, nuova, pulita, dotata di tutti i confort, colazione a buffet abbondante e varia...Il valore aggiunto della struttura é sicuramente l' assistenza al cliente del titolare e dei collaboratori, il servizio di parcheggio del \"Garage Mercato\" convenzionato con la struttura é stato eccellente , la macchina è stata presa in carico sotto la struttura e riconsegnata allo stesso punto ogni volta del bisogno .... Eccellente...!!!

Partner

8/10

Excellent

19 Feb 2018

Verified traveler

Molto soddisfatto

Hotel molto carino, a 2 passi dalla stazione centrale di Napoli. Personale molto educato e gentile già dall'arrivo. Camere accoglienti, molto belle e spaziose, con un look moderno, cassaforte e condizionatore. Anche il bagno è abbastanza comodo e spazioso! Prima colazione abbondante, si varia dal dolce al salato e sinceramente non mi sarei aspettato una così bella colazione! Mi sento di consigliare questa struttura a chiunque voglia soggiornare a Napoli in un hotel che non sarà di lusso ma che sa difendersi molto bene! Ritornerò sicuramente!

10/10

Exceptional

08 Dec 2017

Omar

Muy bueno

Muy buena, el lugar limpio, amplio y con camas muy cómodas.
Las personas excelentes y siempre con buena actitud. Si vuelvo!
The place was excellent, very clean, and confortable.
The people there very kind and helpfull, they also sepeak spanish. we leave with very good impression. We definitly comming back

Partner

10/10

Exceptional

01 Dec 2017

emanuele

tutto perfetto

Cmera spaziosa, mobilio quasi nuovo, un caldo bellissimo ... Personale gentilissimo e posizione ottima. A due passi da S.Gregorio Armeno, il Cristo Velato, la Npoli sotteranea....

8/10

Excellent

08 Nov 2017

Naomi

Séjour Naples Novembre 2017

Séjour sympathique à Naples.
Hôtel très bien situé, proche de la gare (donc bien pour le train) et globalement Naples est très faisable à pied. Plusieurs bons restaurants à proximité.
Les chambres sont situées au premier étage et l'ascenseur est assez petit. Il y a aussi 3 marches inévitables à l'entrée.
Propreté Ok et petit déjeuner sympathique, inclus dans le prix.
Nota : si vous avez la chambre 106, la fenêtre donne sur le petit déjeuner. Nous en novembre, la terrasse était bâchée donc nous n'avions pas de vue sur l'extérieur et c'est assez troublant voir dérangeant. Mais l'aération est correcte.
Ps : l'hôtel dispose d'un lit bébé compris dans le prix ce qui est bien, il est cependant assez vieux.

Family