Napoli Centrale

2/10

Poor

19 Jun 2024

Sergio

A ‘Nightmare Experience’ is too kind

The pictures shown is NOT the hotel! It was in a very bad part of town near drug addicts and mountains of trash. When we FINALLY found the place, there was no way we would stay in such a place. PLEASE REMOVE FROM YOUR WEBSITE!

Partner

10/10

Exceptional

15 Jan 2020

Sharon

It is a small hotel well located, the staff is friendly and very helpfull.

Friends_and_family Friends

8/10

Excellent

24 Feb 2019

Verified traveler

Location

Location was great! Nice place to stay but if you have a noisy neighbor you can hear everything through the walls. Made it very hard for me to sleep.

Partner

4/10

Poor

29 Oct 2018

Verified traveler

Property was nice, but we did have to switch rooms half way through our stay. Good amenities but was in the ghetto. Great location as long as you aren’t a stuck up American.

6/10

Pleasant

21 Apr 2018

Verified traveler

Elevator was out of services, it was the only disadvantage.

10/10

Exceptional

30 Nov 2017

Daniela

VERY GOOD!!

Very good place, nice and spacious room. Friendly staff. Good breakfast.

8/10

Excellent

26 May 2017

Verified traveler

Steps from the train station.

3 min walk from the train station. Good price. Friendly staff. Decent free breakfast. Good coffee. The elevator cost €0.10 both ways. The area is a bit sketch at night. Clean rooms.

2/10

Poor

28 Aug 2016

Courtney

English speakers, it may not be worth the hassle..

I'm glad I read all of the other reviews just before I got here! Don't expect the hotel reception staff to speak any English, and be prepared to move to a different \"hotel\". This seems to be a large building of multiples hotel-style rooms which is shared between a number of hotels. When I arrived, the entrance was not obvious as you need a passcode to get into the building (luckily another guest let me in). My fully-booked-and-paid-for reservation was nowhere to be found until the gentleman on the front desk decided to check with the other hotel across the courtyard. I then had to take all of my luggage down a few flights of stairs and back up another two on the other side of the building. Again, almost no English spoken here, a difficult check in process. On

Despite this, room was clean and comfortable, as was the bathroom. Housekeeping service was good and room facilities like air con were also fine. The neighbourhood isn't spectacular, but then not much in Napoli is. This was at least walkable to the train station which is what I needed.

I'm not usually a loud, arrogant traveller expecting English everywhere throughout Europe, but considering the confusion around the check-in procedure of this \"hotel\" it would be appreciated if there could be more of an effort made.

8/10

Excellent

18 Aug 2016

Verified traveler

Nice hotel and staff with a very nice breakfast.

Main issue is the you have to walk many stairs to get to the room and lift you're luggage. It's not the easiest place to find either. However, the staff and nice and helpful and the breakfast is plentiful. Good location close to the train station and shops.

10/10

Exceptional

02 Aug 2016

Verified traveler

Great place

Great location. Good hotel. Cheap. Highly recommend.

6/10

Pleasant

21 Jul 2016

Craig

Tough to find

Tough to find and room smelled like mold. Not a great area but close to train station and metro.

8/10

Excellent

13 Apr 2016

Stuart

Glad I used Venere Hotels

Experienced Naples as a jump-off spot, after departing our cruise. Took trains to Capua and Pompeii from Naples. Hotel was in a nice, old building and the room was large. Plenty of shops and restaurants around.Yes Naples is fast paced and can be crowded it is still highly recommended for its affordability, great pizza and local sights.

Partner

8/10

Excellent

13 Apr 2016

Verified traveler

short stay in napoli

the overall experience is fine.

6/10

Pleasant

29 Mar 2016

Matthew

Overall Ok

Stayed in March 16. Was a good location for transport being near the station, although difficult to find due to the building work and being inside an apartment complex. Staff were friendly and accommodating. Lift cost 10 cents to use. Large room with comfortable bed. Shower temperature was temperamental. Loud Air con system but it worked. Basic breakfast of bread,ham,cheese and juice brought to your room at a time of your choosing. Free Wifi however the signal strength again was sporadic like the shower temperature.

Partner

4/10

Poor

20 Oct 2015

Linda

Fine hotel for a night

Staff were friendly and helpful. The hotel feels old and dark, but it was fine for a night. The neighborhood is pretty rough in the area, so be aware of that.

8/10

Excellent

05 Oct 2015

Wesley

Satisfied

Good hotel for the price, but in a pretty scary area.

8/10

Excellent

25 Jan 2015

scunizzo

Great location and nice clean room.

I'm a single traveler and this was a great value for me. The door and key to the main hotel entrance took some getting used to, but the staff was very helpful.

2/10

Poor

09 Dec 2014

Stephen

Wasn't allowed to check in where I booked!

I cannot tell you about my stay in the hotel I booked, because when I arrived, I was told there was a \"problem\" and had been booked into the hotel next door (which I was told was of the same quality and standard\"). There was nothing I could do, as I was stranded in a different country on a Friday night and had no other option. The hotel I booked looked lovely on the website, and the hotel next door \"Cavour\" was certainly not of the standard of hotel I was expecting to stay in. Whilst the staff in Hotel Cavour were friendly and accommodating, the quality of the hotel I was transferred to was not the same.

6/10

Pleasant

30 Oct 2014

NORRIE

Not a Review!

I did not stay at Napoli Centrale as there was a problem with the room. Although this was not notified to me before arrival they had organised a room in a nearby hotel for the same price. Not a problem for me.

2/10

Poor

02 Oct 2014

Firangiz

Xxxxxxxxxxxxxxxxxxx

I was disappointed when they informed that they are not able to give me a room and they had some problems and they sent me to other hotel near by. And i did not like the manner of speaking of the young man in recieption

8/10

Excellent

22 Sep 2014

Verified traveler

Hotel convenient for Central Station.

I chose this hotel for its convenient location near to Central Station and the bus station for a two night stay. The entrance is not right on the street but it didn't take long to find in the corner of the courtyard. The room was clean and comfortable and I would stay here again for its location which enabled me to get around Naples on public transport and explore the nearby historical centre by foot.

6/10

Pleasant

15 Jun 2014

Verified traveler

Cheap, well located, cold shower

Very convenient location. Comfort was lacking but cleanliness and service was adequate.

Family

4/10

Poor

26 Apr 2014

Kane

If you need a short sleep before your early leave

The hotel is more or less ok for its price. Clean room and friendly staff. We chose it because we had to leave from Naples by train very early in the morning. However I would not stay there longer. Primarily because of the nearby area...

8/10

Excellent

17 Mar 2014

Randal

Convenient location, economical and beautiful!

Even though areas of Naples are not what we expected we were able to retreat to Centrale Napoli for R&R, small terraces look down over the street and your rooms are massive with 20ft high ceilings and sheer beauty! Very old world chic and I would recommend it to any passer through a of Napoli!

4/10

Poor

30 Apr 2013

Verified traveler

Unusual location, had to pay 10cents to use the lift, was ok

Family

4/10

Poor

05 Nov 2012

Verified traveler

OK for a centra location but watch out for TAX!!!!

Good central location but very difficult to find (small sign at front). Room was tidy but dated and toilet kept making very strange noises and broke once. This was quickly repaired though. Breakfast was lame with dried packet toast and dry croissants with cold coffee being offered on back to back days during our stay.
On our day of departure, we asked the reception if we could leave our small bag with them for three hours and was told that this would be 'no problem'. Upon collection we were refused our bag until we paid a 'tax fee???'. We had prepaid this stay through expedia and was not made aware of this extra charge. We were not expecting to be held to ransom to get our bag back!!!

8/10

Excellent

05 Jun 2012

scunizzo

Great Fit for my needs.

No complaints. Exactly the value I had hoped to find as a single traveler.

Nice staff and the room was kept clean during my stay.

I hope to return and stay there again!

8/10

Excellent

22 Oct 2011

Verified traveler

Maybe a little hard to find, very comfortable and good service. Would recommend

2/10

Poor

13 Oct 2011

2 Muskateers

Think twice about this one!

Not exactly as presented in photo. B&B is not the sole occupant of building. Location is less than desirable and we felt unsafe. We arrived late at night and the front door was locked with the sign light out. Access was gained via an intercom phone after several attempts. 3 keys were provided one for access to the building from the street, one to access the 3rd floor apartment where our room was located and one to the suite itself. The\"suite\" was a good size and as pictured on the website. The bathroom was ramshackle, reeking of mould, paint was peeling from the walls, the light fixture dangled from a wire at the ceiling. The toilet and sink were clean. The shower was barely functional. The suite's draperies were covered in dust and surfaces in the room were dusty.The bed and linens were clean despite the cigarette burns on the bed coverlet. The room phone and hallway phone to the lobby on the main floor were not working. The elevator appeared communal and was coin operated. The breakfast room was the lobby, which was miniscule and could accommodate only 2 tiny tables with 2 chairs each. There was a ledge on the wall at which 2 people could sit on stools. We vacated after breakfast taking the financial hit just to be out of there! We were offered another room however given this bad experience and the neighborhood, we wanted a hotel so that we had access to a restaurant rather than be walking the street after dark.

Partner

8/10

Excellent

20 Jun 2011

Lesley

Napoli Centrali Hotel

This Hotel is good quality for the price. Close to Naples Central Railway, and easy to bus to from airport. The staff were friendly. It was fairly secure, but not in the best neighbourhood. Over all I enjoyed my stay here, and it was a good base from which to vistit historic town centre and transport to Pompeii, Sorrento, etc.

10/10

Exceptional

19 Jun 2011

sharon

It is very near the train station

It is very near the train station but naples itself is a very dangerous city as there r lots of blacks people. The staffs are very friendly and can speak simple english. It's a very new hotel so it's very clean and big. It is very near to all tourist attractions. You could also take a train ride to visit pompei which is very beautiful and sorrento for it's clear beach.

10/10

Exceptional

07 May 2010

Kok

Very friendly manager who provided

Very friendly manager who provided great informations. We enjoyed our stay at the hotel. Provided my wife and I a sense of security in Napoli.

8/10

Excellent

28 Mar 2010

Anonymous

Large room, separated from the

Large room, separated from the reception. The breakfast is not too much.

10/10

Exceptional

28 Oct 2009

paul

We had a great stay here and the

We had a great stay here and the staff were exceptional. Vasso is to be commended on her helpfulness. Unfortunately the shower leaked with the water system they used. Close to everything and very secure. Great value.

8/10

Excellent

19 Aug 2009

Deborah

This hotel is very close to the

This hotel is very close to the main train station which is what we wanted but its not a good area and you do need to be aware of this.The hotel is via a locked main door off the street and once inside it felt very secure the room was lovely and large with a bathroom plus extra bedroom we were really pleased with our choice which also included a basic breakfast we stayed one night as we went to Pompeii but as much as I liked the hotel I wouldn't want to stay in that area for very long.

10/10

Exceptional

15 May 2009

Jakob

Very good quality/price ratio

Very good quality/price ratio and really well located. Not a typical hotel, rather a large apartment converted to hotel, but surprisingly nice and comfortable. Definitely a recommendation!

8/10

Excellent

23 Sep 2019

MHelene

Acceuil
Proprete
Positionn geographique du bb
mis a disposition cafetiere, petits gateaux

Leisure Partner

2/10

Poor

09 Sep 2019

Estefanote

Lo único bueno es la ubicación. Lo demás es para salir corriendo. De sucio. La ducha toda negra de moho, pero toda. Brutal, nunca había estado en un hotel tan sucio. No sé ni como está abierto.

Leisure Partner

2/10

Poor

14 Aug 2019

Giorgio

Pessimo Soggiorno in una orrida topaia napoletana

Posto orribile, tutto sporco, doccia sudicia incrostazioni di calcare muffa e puzza ovunque, ho alloggiato nella Suite Vesuvio o meglio Topaia Vesuvio, mi è rimasta in mano la maniglia della doccia, personale inesistente cerco di contattarli sia al telefono che al citofono ma non risponde nessuno e improvvisatosi idraulico sistemo il problema da solo.
Non fatevi ingannare dal prezzo basso poiché è alto in confronto a quello che troverete ovvero un orribile affittacamere il quale dovrebbe chiudere.
Vi consiglio a tutti di stare alla larga e piuttosto spendere qualcosa in più ma almeno troverete la camera pulita e il bagno pulito.
Andate a leggetevi la recensione che ho pubblicato su un noto sito che non posso citare il titolo è “ORRORE A NAPOLI” e capirete subito di cosa si tratta.
In caso dovessi ripassare da qui piuttosto che entrare in questo vomitevole posto piuttosto dormo per la strada.
Ribadisco e prego con tutto il mio cuore a chiuqnue Voglia stare qui di starne alla larga e di andare al trove poiché si rovinerebbe la vacanza. STATE ALLA LARGA ANDATE IL PIÙ LONTANO POSSIBILE

Partner

6/10

Pleasant

05 May 2019

Dace

Naktsmītne tuvu vilciena stacijai

Atrašanās vieta laba,tuvu vilcienu stacijai un autobusam uz lidostu. Tualetē uzstādīts īpatnējs ūdens aparāts, kas taisa šausmīgu troksni.Tas lielākais mīnuss, vēl durvīm nāk ārā rokturi.

Friends

8/10

Excellent

28 Apr 2019

Verified traveler

Schönes Gebäude, das noch vergangenen Glanz erahnen lässt. Sehr netter Herr an der Reception. Mit den Frotteetüchern sollte man sparsam umgehen, es werden keine frischen gebracht.

Leisure Family

8/10

Excellent

21 Apr 2019

Verified traveler

La posizione comoda per gli spostamenti, camera ampia e pulita. Aspetti negativi scarsa manutenzione dell ' androne del palazzo e scale sporche.

Leisure Partner

2/10

Poor

17 Apr 2019

Verified traveler

Si facvano lavori nella struttura con calcinacci per terra

Leisure Self

8/10

Excellent

12 Mar 2019

Verified traveler

Tutto bene

Tutto ok

Family

10/10

Exceptional

07 Oct 2018

Keld

Right in the heart of Naples.

Hotel Napoli centrale is a hotel wich provide you with an intense sence of Naples
Located near the Stazione centrale gives you many opportunities to take the metro or region trains at a very low price.
The nearby streets are full of restaurants, shops, cafes and a historic sence of old Naples.
Rooms are clean with fresh sheets everyday.
The staff are friendly and kind in their italian way.
We cant say anything bad about the hotel and would recommend to anyone who seeks italian atmosphere.
Vita Bella 🇮🇹

Partner

2/10

Poor

21 May 2018

Verified traveler

vous expédia n'avez pas fait votre travail

arrivée 1er mai. Nous attendons sous un soleil de plomb 2 heures que l'accueil ouvre après avoir téléphoné devant l'hôtel, c'est de notre faute nous n'avions pas fait attention à la fermeture les jours fériés. Nous nous attendions à un hôtel donc avec une réception permanente et non à un bed et breakfast. Nouvelle surprise ascenseur payant. Arrivée du réceptionniste, il ne nous remarque même pas assis sur un mur de chantier devant la porte. Nous montons il nous réclame 246€, nous lui expliquons vous en avoir payé 300 petits déjeuners compris. Il ne nous croie pas, nous étions très en colère contre expédia. Il dit qu'il verra avec son collègue demain. Le collègue nous comprend mieux et nous offre les petits déjeuners ne comprenant pas que nous ayons payé si cher à expédia. Le dernier matin autre personne à l'accueil qui nous réclame 30€ de petits déjeuners, nous refusons devant notre fureur, elle téléphone à son collègue et s'excuse Il est sûre pour nous que nous ne repasserons jamais par votre site pour tous nos prochains voyages devant votre incompétence notoire.

8/10

Excellent

02 May 2018

Nicola

Buona base per visitare Napoli

Stanza in un B&B adeguatamente confortevole, pulita e con personale disponibile. In piena piazza Garibaldi quindi perfetta per gli spostamenti e sempre molto frequentata.

8/10

Excellent

03 Mar 2018

Cosimo

Pratico, ben organizzato e in posizione centrale

Hotel molto grazioso e funzionale, si trova letteralmente a due passi dalla stazione. Il personale è molto accomodante, socievole ma mai invasivo. Mi sono trovato davvero bene! la stanza era spaziosa e molto pulita, unico appunto il palazzo è un tantino umido, nei giorni di pioggia sentivo l umidità

8/10

Excellent

30 Dec 2017

frenchbull

駅に近くわかりやすいホテル

学生時代にバックパックで旅行した時代を思い出しました。部屋は質素で、泊まるぶんには十分です。受付のおじいさんさんもイタリア語で一生懸命説明してくれます。お互い手振り身振り、筆談など必死で理解し合いました。案外わかるものです。

6/10

Pleasant

15 Nov 2017

Verified traveler

駅から近くて移動に便利。全体的に普通な印象だがスタッフの好感度が良かった。
気になったのは朝食の飲み物が美味しくなかったとこかな。