Art Suite Principe Umberto

NAPOLI, piazza principe umberto, 35
Show on Google | Website | Map

50 reviews shown

2/10

Poor

29 Dec 2025

Ara Tir

Easy check-in and check-out, but the property was advertised as bed and breakfast, and there was no breakfast at all. The area was very busy, noisy and dirty. The building was very old with early 20 century ascenseur. On the first day, there was no internet or hot water, and the room was cold. As a result, my husband caught a severe cold.

Not recommended at all.

Leisure Family

8/10

Excellent

13 Jul 2025

Miles

Good location, close to the train station which was nice, somewhat sketchy area but not too bad. There’s a cafe right outside. Check in was a bit confusing but the balcony was super nice and there was a fridge and a kettle in our room, AC worked well

Overall definitely recommend for the price

Partner

4/10

Poor

27 May 2025

Antony

Positive:
- Cleaner was very nice

Negative
- Hot water unavailable on 5 out if 7 days
- Air conditioning producing mouldy air gave both of us bad cough + cold (still on-going as I write this)
- No front desk.
- No Iron
- Sofa bed which is terribly uncomfortable

I'm not one to complain usually since I'm used to sleeping very modestly but if you do book with these people make sure you specifically ask them NOT to stay in the 'Napoli' room, it is a hazard. It's possible (inevitable) that the other rooms are habitable.

Leisure Friends

2/10

Poor

16 Oct 2024

Poor

I don't know who was in charge of this location, my flight was late arriving late Nobody was at the location, I couldn't get access to the location, I had to stay 15 minutes talking on the phone to convince the person in question, my luck. at that moment, a couple who lived at the same address arrived and with their help I managed to access the location, the person in question communicates very hard, but he takes care, he asks 3 euros for cleaning, an unpleasant experience, I don't even think about repeating it again to come back to this location, I wouldn't even recommend it to other people!

Self

6/10

Pleasant

14 Jul 2024

Berenice

This was in a great location for the station and also very easy to walk to Central Naples. The space was very clean. Our room didn’t really look like the photos advertised and we found the check-in process being over WhatsApp/a phone call frustrating. It was also strange to have to send whatsapp messages to the hotel in the daytime to ask questions rather than have anyone face to face.

8/10

Excellent

07 Jun 2024

Paola

Nice place, very close to the train station, lots of things to eat around. Nice setting, have in mind that the ceiling is short distance from the bed if you're standing. Found a little hard to get there and to communicate with the staff once I was there.

Leisure Self

8/10

Excellent

08 Dec 2023

Bert

This is a good value if you're on a budget.

The room was spacious with a living area with a small kitchenette, table and couch, with a loft for the bed area. The bed was comfortable, the heat/ac was modern and worked well, plenty of hot water a nd good water pressure in the shower.

There is a common area elevator in the building. Surprisingly, the noise, from the activity on the street, did not keep me awake.

Daily housekeeping was very good.

The check-in process was a challenge, it's all done over the phone and the internet. I had to place over 12 calls to get through to the representative, in order to have them buzz the doors open for me.

I plan to stay here again.

Leisure Self

8/10

Excellent

22 May 2023

Alexandre

Good for the price

Considering the price we paid it wasn't that bad, the room was really clean, really close to the train station and was perfect for our one night stay.

There's no reception so you have to call them in order to get in which was a bit complicated, you're really close to a busy street so there's a lot of honking and the bed we had had a broken spring so it wasn't all that comfortable.

Partner

4/10

Poor

06 Apr 2023

Josue

La ducha estuvo dañada mi primera noche, el cuarto sencillo .

Leisure Partner

10/10

Exceptional

14 Mar 2022

Verified traveler

Easy stay for a night

Great overnight stay for stopover. Easy accessible from airport, easy to find and easy check-in. All communications was fast.

Partner

10/10

Exceptional

30 Aug 2021

Stephen

Would stay again!

Clean, comfortable, safe. Very nice property.

Self

10/10

Exceptional

28 Jan 2020

Ajay

The staff were excellent. The service was impeccable. Will definitely stay here again if we come to Napoli.

Leisure Partner

6/10

Pleasant

24 May 2019

Verified traveler

Nice big rooms were clean and secure..Building exterior and stairwells were worn and deteriorating. Properties and neighborhood near the train station are a bit rough looking and this one was rougher than most.

Leisure Family

10/10

Exceptional

12 Jan 2018

kristy

Nice hotel close to train stationary shopping

At first glance, I was a bit concerned as the entrance to get to the actual floor for the B and B is a bit off putting. But once entering the main door, it's lovely. The room was comfortable, show was great and had a nice little view from the balcony. Staff are fantastic; lovely and helpful reception and house keeping did a good job with breakfast and their other duties. Was a great stay.

6/10

Pleasant

17 Jul 2017

Hannah

Very nice room with good breakfast. Staff is friendly. However hotel is very difficult to find if it's late and you are driving. The sign is very tiny and not visible on the street. Additionally the neighborhood is a bit sketchy and would not recommend walking around alone or at night. Avoid crowded areas as there are several groups trying pick pocket travelers.

Partner

4/10

Poor

05 Oct 2016

Robert W

Dingy and hidden away

Difficult to find in the day. Would be impossible to find after dark.

10/10

Exceptional

05 Oct 2016

Anton

Excellent place

Good location for travelling; room is clean and even has a mini-kitchen; staffs friendly, ready to help.

Partner

6/10

Pleasant

10 Oct 2015

Verified traveler

Convenient location for Naples Central station

Very friendly staff, but breakfast only had \"sweet\" options, cakes, biscuits, etc.
Hot water kept going off.

6/10

Pleasant

07 Oct 2015

Karen

Nice inside

The neighbourhood is dreadful and the entrance to the building could not be more depressing or run down. That said, the room was quite nice and given that I only had to sleep there for two nights (and spent no other time in the room), it was fine.

6/10

Pleasant

09 Sep 2015

Verified traveler

I was not happy with the area it was very dirty and unsafe it is close to the station but you can not walk the garbage was everywhere on the sidewalk and street

10/10

Exceptional

02 Jul 2015

Verified traveler

Awesome place but ask for a room not on the street

Awesome place. Great condor and clean. At the top of four floors but there is an elevator. Ask for a room not on the street side as it was a little noisy. Five mins from train station

6/10

Pleasant

20 Sep 2014

Paul

Average hotel but very central.

Located close to the railway station was useful. But very central so traffic noise for 22 hours a day may put some people off although for us it became entertaining to sit on the balcony and watch it all go by! Could have done with tea/coffee making facilities in the room but this might just be an English thing! Easy to walk in to the heart of Naples and see the old parts.

8/10

Excellent

15 Nov 2025

Sergio

Stanza bella, pulita. Personale da remoto sempre disponibile per indicazioni.

4/10

Poor

17 Jul 2025

Helene

Ringe!!

Vi skulle ringe mange gange for at få nogle ordentlige instrukser mht at komme ind. Der mangler helt basale ting, som glas, i “køkkenet”. Man kan ikke engang skære sig et stykke brød eller drikke et glas vand. Rummet er vældig slidt og virker hærget, men der var rent sengetøj og toilettet var rengjort.

Friends_and_family Family

8/10

Excellent

05 May 2025

suzanne

Nous notre priorité était d'être près des magasins et restos , donc on est très satisfait de notre choix. Mais le quartier autour est vraiment malpropre.

Leisure Family

2/10

Poor

10 Sep 2024

Valeria

Letto inutilizzabile per un sano riposo

Leisure Family

6/10

Pleasant

24 Aug 2024

Oriana

Die Unterkunft ist gut und auch sauber. Die Umgebung am Bahnhof ist jedoch ein Albtraum! Dafür kann natürlich das Hotel nichts, aber es trügt den Aufenthalt. Zwielichtige Personen, Dreck, Müll soweit das Auge reicht, auch dass, nur um den Hauptbahnhof herum, die Stadt selbst ist sauber. Obwohl das Personal sehr nett war und auch dass Zimmer in Ordnung war, würden wir aufgrund der Umgebung ( gleicht einem Getto) nicht mehr hingehen

Leisure Partner

2/10

Poor

31 May 2024

CORVELLEC

HÔTEL FERMÉ ! Aucun accès !

L’hôtel n’a aucune réception . Nous sommes arrivés comme convenu avec l’établissement à 23h50. La porte était fermée ! J’étais avec ma mère très âgée et nous avons du monter 4 étages . Puis l’établissement nous a demandé de demander de changer d’hôtel . Nous avons du prendre un taxi qui a été remboursé par la suite pour ce changement d’hôtel . Le changement d’hôtel était positif car l’autre hôtel était très qualitatif . Les extérieur de l’hôtel sont très vétustes .

Friends_and_family Family

10/10

Exceptional

28 May 2024

György

kiváló, izgalmas hotel Nápolyban

Korrekt szobák, szép hibátlan. Tiszta minden.
A szállás adóval nem is találkoztunk csak online beszéltünk.
Minden automatán történik.
A kulcsok átvétele is Online. Folyamatos kapcsolatban álltunk egymással. Whatsup alkalmazásban. Ahogy mentünk előre úgy nyíltak előttünk az ajtók.
A kulcsokat egy rekeszből kód alapján kaptuk meg, és magunknak nyitottuk az ajtókat.
Tök jó buli volt, olyan volt mint valami szabaduló szoba feeling, ahogy bejutottunk és megfejtve a kódot megkaptuk a kulcsokat. :)
A kapuk az után nyíltak számunkra, ahogy kifizettük Online a CityTax-ot.
Minden korrekt volt.
Ajánlom mindenkinek.

4/10

Poor

13 Apr 2024

Sabrina

Zero assistenza all'arrivo, nessuno risponde al telefono, per fortuna abbiamo trovato la signora delle pulizie gentile e cortese che ci ha messo in contatto con responsabile della prenotazione.
Rumorose le camere sul viale, svegliati più di una volta durante la notte per insistenza del suono del campanello.

Leisure Family

4/10

Poor

04 Jan 2024

Sylvain

Moisissures dans la salle de bain, deux cuillères pour manger et un verre en plastique pour boire. Sinon, menage tous les jours pour le point positif.

Friends_and_family Family

6/10

Pleasant

22 Sep 2023

ANNIE

Bon compromis

Bon qualité/prix...51€ la nuit plus 3€ de taxe. Pratique car proche de la gare et navette areoport.
Pas de reception
Contact via whapp disponible rapidement même le soir.
Un bar devant ouvert jour et soir.
Chambre correspond à la photo.
Elle donne sur un boulevard avec beaucoup de trafique même le soir et trés tôt le matin. Le claxon est trés utilisé par les napolitains.
La literie n'est pas confortable pour personnes de pois.

8/10

Excellent

19 Aug 2023

Francesca

Sinceramente levando l'entrata e l'ascensore da film horror e il chiasso di fuori e tutta l'Africa che ci abita in strada...il resto tutto ok stanze pulite e personale cordiale

8/10

Excellent

10 Jun 2023

Anders

Bra för en natt

Trapphuset var i eftersatt skick. Rummet i sig var fräscht och uppdaterat. För en natt var det en bra vistelse.

Partner

10/10

Exceptional

01 Jun 2023

Brayan

Todo bien

8/10

Excellent

12 Jul 2022

Aymee

Voyage a naples

Quelques difficultes pour trouver l hebergement. Par contre la chambre est impeccablement propre . Le service etait parfait. Chambre nettoyee tous les jours.

Partner

6/10

Pleasant

31 Mar 2022

Verified traveler

Comoda, limpia.. ruidosa

La habitacion comoda y limpia, pero lamentablemente no se puede descansar mucho por la mañana, el ruido de las bocinas es alto.. No tuve a disposicion la caja de seguridad desde el comienzo, aunque luego me ofrecieron una solucion.. Esta bastante bien si estas de paso y levantarse muy temprano.. El edificio detonado, el ascensor no andaba, 4 pisos con maletas..

Partner

4/10

Poor

09 Dec 2021

Jan

Inget B&B

Jag bokar ganska ofta B&B och förväntar mig då att få en säng och frukost. Att ha ett B&B utan frukost är fel. Läget är annars bra med närhet till tågstation och gamla stan.

Self

6/10

Pleasant

05 Sep 2019

Otto

Absoluter Brennpunkt Piazza Garibaldi. Afrika lässt grüßen. Sehr laut, die ganze Nacht Betrieb. Die Unterkunft befindet sich in einem großen Wohnblock. Wer Ruhe sucht ist dort falsch am Platz.

Leisure Partner

8/10

Excellent

24 Jun 2019

György

barátokkal Nápolyban

Könnyen megközelíthető, a központban van. A reggeli kellemes, elégséges és finom. A szobák általában tiszták, kellemes érzés, nem kell attól félni, hogy elkapsz valamit. Ajánlom a hotelt.

Friends

8/10

Excellent

21 Mar 2019

Verified traveler

Buono il rapporto qualità prezzo, personale gentile e disponibile, stanze essenziali ma confortevoli

Androne vano scala ed ascensore in cattive condizioni, orario della colazione solo dopo le 8:30

Leisure Family_with_children

8/10

Excellent

06 Jan 2019

yol

B§B bien situé pour visiter Pompei. Chambre calme et bien décorée

8/10

Excellent

11 Dec 2018

Juliana

Importante analisar área local

O quarto é bom, espaçoso, limpo, banheiro também.
Próximo da estação central, porém o bairro não é legal. O hotel fica num prédio antigo em frente a praça, não peguem o elevador, muito antigo só cabe vc e a mala, é apavorante.
A atendente Ana é muito simpática e atenciosa e não fala outro idioma, somente italiano.
O café da manhã descrito no anúncio e uma pegadinha, pois e servido somente o café (bebida), não é desjejum completo.

Partner

8/10

Excellent

27 Sep 2018

Harry

Centralt boende

Bra och prisvärt boende. Aningen krångligt att ta sig upp med betalhissen. Perfekt för tågresenärer utan bil.

Partner

6/10

Pleasant

23 Jun 2018

orange

いろいろと

B&Bには初めて泊まりましたが場所がわかりにくい、宿泊名簿に名前がないなどいろいろトラブルが…
夜遅くに行くと宿泊名簿が反映されてたのか宿泊することができました。
あとは朝食も頼んでから来るのが遅かったなどあります。
良いところとしては部屋が綺麗で快適だった点です。

4/10

Poor

19 Dec 2017

Michele

Ci sono diverse innumerevoli occasioni a Napoli

Non lo consiglio ci sono innumerevoli occasioni a Napoli. Abbandonati in una stanza

10/10

Exceptional

16 Sep 2017

liliana

Отличный номер

Всё очень! есть WiFI в номере, расположение удачное, номера отличные.

Partner

8/10

Excellent

26 Jul 2017

Verified traveler

There was no staff when we arrived, but the girl in the hotel the next day was very nice.

4/10

Poor

13 May 2017

Tanja

Schade- habe mir mehr erwartet

Gute Lage hinsichtlich der Nähe zum Hauptbahnhof für Unternehmungen ins Umland (Caserta, Pompeji) ansonsten sehr fragliches Viertel. Eine Hausbewohnerin riet uns davon ab, allzu lang auf der Straße stehen zu bleiben. Als Geste hat sie einen Schnitt entlang der Kehle mit den Fingern simuliert..... Ansonsten wurden wir zuerst in ein Zimmer mit starkem Schimmelbefall in Wohnraum und Badezimmerdecke einquartiert. Erst die Berschwerde über Kontaktaufnahme mit Expedia half, dass wir ein anderes Zimmer bekamen !!! Die Bettdecke war mit fremden Haaren übersäht, eine dicke Staubschicht auf Sofa und Möbel begrüßten uns. Ich weiß, es ist \"nur\" ein B&B, nichts desto trotz sind ein Maß an Hygiene und Sauberkeit doch zu erwarten, oder?! Das Frühstück war ärmlich. Wir wurden mit Essensmarken in den benachbarten Kiosk geschickt. Dort durfte man sich ein Kaffeegetränk und Cornetti aussuchen. Wer was Herzhaftes will muss 10€ p.P. extra blechen. Für uns war es kein Problem, aber wir haben in anderen B&B schon für weniger Geld wesentlich mehr bekommen. Die Rezeption konnte keine Informationen oder Angebote zu Sehenswürdigkeiten, Sightseeing o.Ä. anbieten. Wenn sie überhaupt besetzt war, war es schon Glückssache! Wir würden das nächste Mal eine andere Unterkunft wählen.

8/10

Excellent

10 May 2017

Bogdan

świetna lokalizacja

bardzo dobra lokalizacja, idealne miejsce na weekendowy pobyt. W kawiarni na parterze włoskie-słodkie śniadanie (wyśmienita kawa!!!!)

Family