Name: Opera Home Principe Umberto
Address: Piazza Principe Umberto, 35 5 A, Napoli, 80138, IT

2/10

Poor

17 Jul 2026

JOSEPH

This is NOT a hotel. A stupid apartment in a spooky building. These pictures are misleading!!! DO NOT BOOK!!!
I had to change my hotel. No refund was given. Uploading genuine pictures of this dump!!

Self

6/10

Pleasant

15 Jun 2026

Claire

The staff was friendly and proactive about messaging us before our arrival. The room was very clean and the bed was comfortable. The AC didn’t work super well but it’s a historic older building so that’s to be expected. The toilet seat wasn’t very secure and the button to flush kept breaking but we were able to fix it. The terrace was nice & private, although it is quite noisy in this area. Overall, it was a solid place to stay overnight and the close proximity to the train station was really convenient. Thank you!

Partner

10/10

Exceptional

02 Jun 2026

Charles

I had a wonderful stay at the hotel. Everything was well taken care of and all the basic necessities were always there. The staff was very helpful and kind. It’s kind of like staying at a Naples apartment complex your part of the neighborhood and that’s a good thing. I had a great stay in Naples. It’s a beautiful city with beautiful people with plenty to do in the area. Coffee shop is right downstairs. The train station is just a walk up the street it’s a great city. Thank you very much and maybe one of these days I will return for another visit.

10/10

Exceptional

04 Dec 2025

Christian

Place was clean and very accommodating would stay again!

Leisure Family

8/10

Excellent

06 Oct 2025

sergio

good place, fair for the price, very close to train station.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Justin

The property is very close to the central train station which is a good thing but it is about a 5-10minute walk from the main area of Naples. There are lots of food places nearby and convenience shops.

Leisure Family

8/10

Excellent

29 May 2025

A M

Ideal for an overnight, close enough to Central station for train and bus. Complimentary self service breakfast was good. Easy walk to the historical centre.

Partner

8/10

Excellent

22 Oct 2024

April

The room and view(of the bustling) were great. We just spent a single night. The traffic was a little loud early in the morning

8/10

Excellent

07 Oct 2024

Edward

The check in can be handled remotely. Convenient but noisy location. Most of the flats in this building are B&B accommodations, and apparently the visitors can't figure out the ancient elevator. Be prepared to walk up 6 flights because someone hasn't closed the interlock doors properly.

The room itself was fine. One of the lamps didn't work and the batteries for the TV remote control needed to be replaced. But it was close to the station. Very basic shrink-wrapped breakfast options.

Leisure Self

10/10

Exceptional

28 Sep 2024

Alan

Excellent location!

4/10

Poor

27 Sep 2024

Stephen

I would have given this place a good rating overall & the staff were great facilitating an early check in, however upon leaving I discovered that all the spare change I’d left in my bag to pay for the shuttle back the airport had been taken. My bag never left the room after check in, so the only explanation is that somebody has gone through my things & taken it, so that’s obviously extremely disappointing & I’m just thankful it was just spare change & I hadn’t left anything more valuable in the room

Self

2/10

Poor

16 Sep 2024

estefany

Very unsafe. Sketchy area. View details in hotel description.

Leisure

10/10

Exceptional

03 Aug 2024

Jared

Fabio was a great host

Leisure Family

8/10

Excellent

24 Jun 2024

Cynthia

Excellent location near the train station and popular shopping and restaurant streets.

Leisure Partner

8/10

Excellent

06 Jun 2024

Neomi

Close to Train Station

Comfortable enough for our final night before flying out. Fifth floor (didn't try the elevator), coffee and pastries available for breakfast, close to the train station.

Partner

6/10

Pleasant

03 Oct 2023

Pablo

Fair place, fair price, renovated, no laundry

Decent hotel with fair price to stay at this 5th floor renovated hotel. Breakfast is fair with break, spreads juices, cereal, milk, annd crackers.

The walls are thin, not a good place to share top secrets. However, it is nicely set up.

The difficulty is attempting to access this location. It is hidden behind a big brown door that houses other units. Also, be sure to contact the manager or else you may find yourself waiting a long time to enter.

One negative is that the description Says there is on site laundry. This is false, this needs to be changed. Overall, considering the fair price, I would give it 7.5/10

Self

8/10

Excellent

12 Jul 2023

Lisa

The staff are excellent - very accommodating and helpful. The hotel is very clean - and the AC worked very well! The area around is not great. There are many places to eat, get coffee, ice cream etc. We walked to a great little restaurant nearby but it’s just a bit trafficky and unattractive. Great deal and metro is super close so overall a great place!

Leisure Family

8/10

Excellent

12 May 2023

Ravi

In a residential block so get the Italian life experience, my room was facing the courtyard so did not get noise of traffic. Lift is narrow and exterior entrance can be challening as portal is small. Do not like the non full time reception but staff was helpful when there. 10 mins walk to train station with lots of cheap dining options nearby. Not too touristy, gritty but feels safe. Open kitchen compensates for no kettle in the room.

Leisure Self

10/10

Exceptional

24 Oct 2022

Nathan

Good place for a quick trip to Napoli!

Business_and_leisure Self

8/10

Excellent

08 May 2022

Sumayah

The place is nice and the staff is great, the nighborhood isn't great but the people there were very friendly and helpful. The room was clean and there's wifi. Just make sure you don't stay out too long at night. Otherwise, I enjoyed my stay at Opera Home and the view from the balcony was beautiful.

Leisure Family

10/10

Exceptional

12 Mar 2022

JM

Excelente

Very confortable and quiete, Fabio is a very kind and professional host, the place is very central . I advise it.

10/10

Exceptional

11 Nov 2021

Annarosa

The hotel is about a 5 min walk from Napoli Centrale. Staff was very friendly. We got upgraded to a balcony room due to the lock on the room we booked not working. The room was clean & a great value. My only complaint is that it’s a high traffic area so there’s cars honking all day & night which made it difficult to sleep.

Leisure Partner

4/10

Poor

27 Sep 2021

Gina

This was one of the worst experiences I have ever had while traveling. In order to get into the building you need to be buzzed in 2 separate doors. The owner was not present so we needed to call him, and he did not understand what we were saying until we video chatted him. After that we rode up an elevator to the door where we had to use a code AND a key to enter, and we were yelled at when he thought we did not return the key - which we did. We then entered our room which was clean, but there was no blanket on the bed, only 2 thin pillows for 2 people and the bed was quite uncomfortable. In order to reach the blanket I had to stand on a chair to access it on top of the 12 foot tall cabinet.
When we needed to check out in the morning there were again no employees present, so we left a note instructing him to email us with any information. Disregarding the note, he called us and threatened to call the police because we had not made a payment. How are we supposed to pay if you are not present? We ended up using PayPal to complete the payment.
Overall I would NOT recommend this hotel and I regret staying here.

Friends_and_family Friends

2/10

Poor

30 Jul 2021

Verified traveler

They never respond my messages or leave keys and instructions to the room i just paid.

Friends_and_family Family

10/10

Exceptional

20 Jan 2020

Verified traveler

Small hotel in the centre of Naples, located on the 5th floor of a

Friends_and_family Family

10/10

Exceptional

11 Jan 2020

Verified traveler

Best experience , friendly staff...
Book it again...

Leisure Self

10/10

Exceptional

18 Sep 2019

Carol j

Authentic Views

Thie building is just off Piazza Garibaldi, great for catching the Metro or national rail .
Corso Umberto shopping at hand .
You can walk up and down La Spaccanapoli from here too .
The place inside is on the top floor .
Great views .
Great staff and a fair breakfast provided.
Room was a high standard with a balcony

Self

10/10

Exceptional

17 Sep 2019

Giacomo

Beautiful place...

It was a nice surprise... the rooms t was really cleaned and all the tools of room and bathroom is new... friendly staff.. place to stay of course 😉

Self

10/10

Exceptional

09 Sep 2019

Jonathan

Very nice place

The place is pretty awesome with private balcony and all!
The room itself is very comfy and modern, Fabio the guest is very nice and attentive too!
Would stay there again for sure!

Self

6/10

Pleasant

24 Jul 2019

Verified traveler

The room is as in the picture. Newly renovated and clean and spacious. The building is old, it’s on the 5th floor and there is an elevator. It costs 10 cents to ride.

Leisure Self

8/10

Excellent

22 Jun 2019

Verified traveler

Central location and no problems with security. Loved having breakfast on the balcony in the morning. Good restaurants and cafes all around. Airport bus is a five minute walk away.
We would definitely stay here again.

Leisure Partner

8/10

Excellent

20 May 2019

Verified traveler

The property is housed in a historic building. It is beautiful. The rooms are completely remodeled and have their own bathrooms. Parking is about a block away, and while we didn’t consider the area surrounding the accommodations the safest, we were assured that no one has ever been victimized while staying at the Opera Home.

Leisure Partner

2/10

Poor

06 Mar 2019

Verified traveler

Nothing..absolutely terrible experience, On arrival at the hotel I had to walk up 5 flights of stairs then walk down again and find 10 cents for the lift
Stayed there for one week and was given a room with a view of internal buildings while there was empty rooms with balcony
The female attendant only speaks Italian and turns up when she feels like it
AVOID if possible !!!!

Leisure

6/10

Pleasant

13 Jan 2019

Verified traveler

The access to the place is not very convenient and welcoming. The apartment is in a building which is protected by a huge wooden door that has a small door that you have to unlock to go through. Then there is one more door into the building. Then take the lift to the 5th floor to get to the apartment. We were surprised by this setup. If I knew about this I would not have booked it.

Another thing that we were surprised by was that we were supposed to have free breakfast. That was one croissant and a coffee.

Overall Fabio was nice to deal with though. He is a hardworking guy.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2018

Verified traveler

Close to the train station, recently renovated, great value for the money.

10/10

Exceptional

24 Nov 2018

traveller

Very nice quiet rooms. Complete renovation two months ago. Everything new, new bathrooms, ac/heating units, furniture, everything. The photos are real, what you see is what you'll get. Terrific value. The b&b is tucked into the fifth floor of an old dilapidated building, common to find these in Italy. You'll get a set of keys to get in and coupons for croissant and coffee in a café on ground floor (breakfast). Elevator takes dimes to work, very annoying. Elevator car is a disaster, a creaky ancient thing with two sets of doors that must be clicked shut opun exit or it's stuck on that floor. Negatives are cheap springy bed (new but cheap, memory foam mattress toppers would solve problem), no English TV channels, no mini fridge, no kettle in room. Needs to be a microwave for guests to use. Location is ideal, a block set back from central station square. Close but without the noise around square. Unfortunately, most of Naples is dirty and uninteresting. Sort of like visiting Detroit or Baltimore in USA, but with a few important archeological sites within thirty minutes.

Leisure Self

4/10

Poor

24 Oct 2018

Els

No information given that it was on the 5th floor with a lift that never worked.....we had to climb 10 flights of stairs 4 times a day .....no tea/coffee in the room, or water. No one on the reception desk.... terrible

6/10

Pleasant

26 Jul 2026

Michele

.

4/10

Poor

10 Jul 2026

Magnus

Good sir conditioning, at least.

Self

6/10

Pleasant

11 May 2026

rosangela

Tem um pizzaria muito boa perto
Gaetano pizzaria

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Alma Gabriela

La habitación muy bien , excelente, limpia, el personal amable , hay una tienda cerca en la esquina saliendo del edificio, el desayuno es tradicional, jugo, pan , cereal. La habitación es cómoda.

Family

8/10

Excellent

25 Feb 2026

Kotaro

1人で過ごす分には充分だった

6/10

Pleasant

12 Aug 2025

Viva la Vida

Camera pulita.

Leisure

8/10

Excellent

28 Mar 2025

Joel

Très propre et bien situé

6/10

Pleasant

18 Sep 2024

Verified traveler

On the surface it looked good, but the breakfast is not worth the money. The beds where bad and the pillows where worse.

Partner

4/10

Poor

08 Aug 2024

Verified traveler

30 euro di extracharge

Istruzioni ricevute: \"entrate digitando il codice, troverete la chiave sulla porta della vostra stanza\". Così facciamo, ma il giorno dopo arriva il gestore e dice che abbiamo sbagliato stanza, quella dove siamo entrati ha il terrazzino, costa 30 euro in più. Sfortuna? Forse. Malafede? Forse. A noi è sembrato tutto preparato ad arte, ma magari ci sbagliamo e siamo stati sbadati noi. Comunque questi 30 euro in più hanno dato fastidio. Attenzione quindi, prima di entrare fatevi mettere per iscritto il numero della vostra camera, perché (anche qui, non è il solo purtroppo) il gestore ha la richiesta di extra facile.

Partner

10/10

Exceptional

23 Sep 2023

Diana Zuñiga

Esta muy cerca de la estación, el departamento esta en buenas condiciones incluida el elevador!

Leisure Partner

8/10

Excellent

16 Mar 2023

Ana

Es un lugar acogedor, silencioso, limpio y reformado. Inmejorable por la cercania a todos los transportes y zonas visitables.
Lo unico que destacaria es que la zona donde esta da un poco sensacio de inseguridad, aunque es general en la zona mas turistica de Napoles.

Leisure Self

10/10

Exceptional

24 Oct 2022

Alan

Cómodo y espacioso cerca de la estación de tren

El trato fue muy amable, podías servirte snacks y jugos para el desayuno, la ubicación muy buena cerca del metro y la estación de tren y el tamaño de la habitación era muy bueno, hasta tenía un sofá.

Partner

10/10

Exceptional

21 May 2022

Gaspare

Struttura in posizione strategica a due passi dalla stazione e dal centro storico. Personale molto disponibile. La zona adiacente alla stazione è piena di negozi e molto frequentata.

Leisure Self