B&B Napoli Binario1

Italy , Naples
NAPLES, Piazza Giuseppe Garibaldi 60
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50 reviews shown

2/10

Poor

07 Aug 2025

Gloria Patricia

Unfortunately, my experience with this hotel was quite disappointing. I ended up being charged twice for my stay — once when I paid in person at the hotel, and again on my credit card. Despite multiple attempts, neither the hotel nor Expedia were able to resolve the issue. Communication was very difficult, as the hotel staff did not speak English, which made solving the problem impossible. In the end, I had to cover the cost twice, which was very frustrating. I hope the management improves their communication and payment processes for future guests.

Leisure

8/10

Excellent

28 Jul 2025

Aletta

Very comfortable

Great hotel and close to the train but the surrounding area is a bit sketchy at night

Friends_and_family Family

2/10

Poor

28 Jun 2025

Hayley

Worst stay in Europe.

This was the worst place I have ever stayed throughout Europe. We stayed twice on either side of our Amalfi Coast trip.
When we arrived at 2.30pm there was no one onsite and we stood outside for more than half an hour to receive booking details. The room was disgusting. The shower was mouldy, the toilet did not flush properly and it smelt so bad. The room looked like it had been trashed, even the lamp next to our bed looked like it had been shattered and glued back together. The bed squeaked all night long and kept us awake. A lady was waiting outside our room at 7.30am to pay the city tax even though we were told to leave cash in the room.
We received booking instructions at this time for our next stay.
The second time we stayed we arrived late at 10pm and when arriving at our room it appeared we had a single bed, one towel and one pillow even though we booked a double room. The power point was unsafe and falling off the wall. The bathroom smelt disgusting. The worst part was they lost our booking and had a lady knocking on our door at 7.30am asking for our details. Once they realised they had messed up we received no apology and they harassed us to pay the city tax.
I would like to request a refund. We have travelled Europe for three months and this is by far the worst place we place we stayed. This place should not be available to book.

Partner

2/10

Poor

24 May 2025

Pierre

The room was not in line with the picture. The electric toilette constantly made noise all night.

Friends_and_family Family

8/10

Excellent

10 May 2025

Stewart

Budget hotel it's ok for small no of nights

It's a budget hotel near the station on the fifth floor so ok for a night stay or short stay /.fifth floor with a what app check in /.breakfast is very budget one coffee one croissant /.bathroom are cleanish /.no major issue but it's budget

Friends_and_family Family

6/10

Pleasant

23 Apr 2025

Elena

Room was fine, staff delightful, but area close to train station not good for sightseeing on foot. I was not observant enough and my phone was snatched from my hand.

Leisure Partner

8/10

Excellent

28 Oct 2024

Verified traveler

Great location and friendly staff

Gino was very helpful and accommodating with early/late check-ins. Communication was excellent.

This B&B is ideally located for Napoli Centrale Station and the Garibaldi metro, making it ideal for exploring Napoli and the wider region.

Self

10/10

Exceptional

20 May 2024

Teresa

The area and the building that the unit was in was sketchy and the walk from the train station to the property was pretty scary. Once inside the unit, it was fine and the bed was very comfortable. However, the locks on the doors were just skeleton keys and there was no deadbolt or burglar lock. We did go downstairs to eat late and there were a few restaurants that looked good and we had some really good pizza.

Leisure Family

10/10

Exceptional

23 Jan 2023

Karen

They were really friendly. Room was nice and clean. Breakfast was delivered to room at time you requested. Was really close to Naples Centrale rail station and excellent place to eat right next dollar.

Leisure Friends

4/10

Poor

15 Sep 2022

Xin

Near train station. With street people around. Inside a compound really feel scary in the eve. Then elevator didn’t work

Leisure Self

2/10

Poor

08 May 2022

Shihying

Don’t stay if you don’t speak Italian

We in the end didn’t stay here and were forced to book another place. Before arriving I was calling ask if we can check in at 9pm, and the host said yes. Only when we arrived we realised that no one at reception after 8pm. Although we immediately called the number, the man who picked up the phone couldn’t help at all. He later agreed to refund with written confirmation via WhatsApp. Now the accommodation refused to release the refund even with Hotels.com intervening. There are plenty of accommodation which accepting checking after 8pm. Don’t risk staying here…

Partner

2/10

Poor

24 Oct 2019

Verified traveler

Travelling as a family with a child, we booked this as a stop gap for convenience as we had to get a train to Rome early the next day. Arrived late due to delay, and found hotel reception closed at 8pm, read the small print. Reception only open set times. Tried to call the number, man on other end pretended not to understand me, then when I called back wouldn't answer phone. Had to pay 180 Euros to go to the Holiday Inn at 10pm that night, thank god, otherwise would have had to sleep on the street with a child and an angry wife.. Do not book this hotel, read small print, make sure your flight is delayed

Leisure Family_with_children

10/10

Exceptional

23 Oct 2019

Verified traveler

It was located near the train station and good restaurants. Staff was very friendly. Breakfast was brought to my room. A simple, clean room with all the essentials that was quiet. And it was an incredible bargain. If you want fancy, don't come here. If you like value and friendly service, it's great.

Business Self

6/10

Pleasant

11 Oct 2019

Verified traveler

The first night we stayed it was quite noisy through the walls and late check ins. It is close to train station but we found the general area to be quite rough. The accom was comfortable and kept in good condition and the staff are friendly and accomodating.
Located up 5 flights of steep stairs. Eleavator is there, but was quite old and scary so didnt use this. You have to pay to use it going down also.

Partner

10/10

Exceptional

26 Sep 2019

Stefano

I liked the room and the hotel manager, Gino, who was always very helpful.
The rooms were clean, the breakfast good and the location is very convenient for someone who needs to travel around Naples by train or bus (you cannot get lost). In conclusion, the hotel has a very good quality/price ratio.

Leisure Family

10/10

Exceptional

03 Sep 2019

Verified traveler

It was a good clean modern inexpensive place. However, there are 2 problems with the service:
1)the receptionists do not speak english
2)the receptionists are not there 24 hours (but you can check out any time). I just didn’t get breakfast even though it was included because i left early.

Self

8/10

Excellent

12 Aug 2019

Verified traveler

Nice place with good location.

Friends_and_family Friends

4/10

Poor

20 Oct 2018

Verified traveler

Didn’t stay in my booked hotel

Upon arrival at this property they didn’t have my reservation and after calls between booking and hotel the staff member moved me to his neighbours hotel.
Obviously an error on his part and hotel room was perfect. No breakfast included as this is what I paid for and would like booking to advise why this Happened. Communication between the hotel and then was terrible as they didn’t.speak Italian.

10/10

Exceptional

08 Mar 2026

Oscar Ignacio

Está literal a 2 minutos de la estación central y de autobuses, cerca hay restaurantes que cierran tarde y una estación de metro. Si regresaría

Partner

6/10

Pleasant

19 Oct 2025

Fernanda Alice

Como fica perto da estação de Nápoles Central os arredores não me pareceu seguro, mas sempre tinha carros de polícia parado na praça em frente. A localização da entrada foi bem ruim. É um prédio compartilhado com vários outros, então tivemos que contar com ajuda de um senhor que viu nossa situação a procura da entrada. Existe um código para entrar e não nos foi informado. O prédio é bem antigo, mas a parte correspondente ao hotel foi reformado. O banheiro é bem pequeno, quando liga qualquer torneira faz um barulho estranho bem alto devido a presença de um motor para puxar a água e por isso no box acumulava água durante o banho. A colcha de cama era escura e tinhas umas manchas, não passou uma boa impressão, mas os lençóis brancos estavam com boa aparência. As camas eram confortáveis. As tomadas não encaixavam adequadamente, então tinha que encontrar uma posição adequada e não mexer mais, e só tinha duas no quarto que era para 4 pessoas.

Friends_and_family Friends

2/10

Poor

16 Jul 2025

Gerardo

Zona insegura, edificio de muy mal aspecto y sucia la entrada del edificio.

2/10

Poor

21 Jan 2025

Verified traveler

The location is close to the station and the room is clean. But the hair dryer socket was broken and could not be used. 😡😤This was my first night in Naples, which made me very disappointed with the Italians.😡

Self

8/10

Excellent

04 Sep 2024

György

jó szállás Nápoly belvárosában

A szállás viszonylag egyszerű.
A szobák és fürdőszobák tiszták voltak. Ezzel gond nem volt.
Az ágy 2 felnőttnek kissé kicsi, avagy mondhatni romantikus méretű :)
A szállás a Garibaldi téren van.
A tulajjal nem is találkoztunk.
Online kaptuk meg a kapu és egyéb nyitókódot.
Korrekt ügyintézés volt.
Ajánlom a szállást, ha beszéltek angolul.

10/10

Exceptional

27 May 2024

Agustin

Excelente comunicación, resolvieron todas mis dudas y me dieron opciones e instrucciones muy claras para llegar. La propiedad está increíblemente cerca de la estación central de Napole, en un par de minutos bajando del tren estás ahí. Muchas gracias

Leisure Family

10/10

Exceptional

05 Apr 2024

Michele

Buona acccoglienza, camera in linea con quanto avevo richiesto, personale gentile e disponibile nell'assecondare le mie necessità.
Unica pecca (di cui la stuttura no ha alcuna responsabilità): si trova al quinto piano e qualche scriteriato nello stesso piano dimentica sistematicamente di chiudere le porte dell'ascensore, impedendone l'utilizzo, ignorando i numerosi cartelli che ricordano in italiano e in inglese di chiudere le porte!

Leisure Family

10/10

Exceptional

19 Feb 2024

Maurizio

Struttura esterna fatiscente ma all interno l ambiente è curato e confortevole. Tutto lo staff è a piena disposizione colazione ottima ed abbondante. La posizione strategica vicino la stazione consente di arrivare comodamente dove vuoi con metro o treno. Lo consiglio tantissimo.

Leisure Family

10/10

Exceptional

28 Jan 2024

Tomoki

Perfetto

Business_and_leisure Self

6/10

Pleasant

10 Nov 2023

Giovanna

Struttura molto comoda per chi viaggia a Napoli Centrale. Camere pulite con arredamento extra minimal. Bagno pulito con sanitari e vano doccia mediocri. Ricezione notturna affidata alla comunicazione telefonica con un signore gentilissimo. Colazione non fatta perché disponibile dalle ore 8:00 previa compilazione di un modulo in cui barrare quello che si ha intenzione di consumare.

Business Friends

6/10

Pleasant

19 Jun 2023

Javier

Es mejor invertir un poco más y elegir otro hotel

Se trata de un piso que lo han convertido en habitaciones. 5 planta con un ascensor que la mayor parte de tiempo no se podía utilizar .habitación que aunque solo se utilizara para dormir resultaba incomodo( baño minúsculo , luces de la habitación de oficina , colchones duros y sábanas egipcias … creo que son más de Asia . Es mejor invertir un poco más y elegir otro hotel

Friends_and_family Family

10/10

Exceptional

16 Jan 2023

Alberto

Tutto

Leisure Family_with_children

8/10

Excellent

15 Dec 2022

mario

B&B pulito con camere spaziose e carine nell'arredamento. Bagno piccolino. Colazione buona. Posizione vicinissima alla stazione centrale.

10/10

Exceptional

31 Aug 2021

Verified traveler

Mejor por dentro que por fuera

Bien situado, a escasos metros de la Estación Central, el edificio es algo anticuado, pero la habitación está totalmente renovada

El desayuno fue correcto

Partner

8/10

Excellent

27 Jan 2020

Verified traveler

Spacial Room

The room is spacial, although the building is old but facilities are quite ok. Location is good, very nearby the Central Station, and convenient to go to bus station. The receptionists are very helpful, we leave hotel at 08:30 and keep our luggage till 17:00. Breakfast is simple but reasonable, you made your choice one night before, and they will sent to your room next morning not before 08:00.The pity is the drain system is old, the water flow very slow after you took shower and almost flooded.

Friends_and_family Friends

10/10

Exceptional

02 Jan 2020

Fabio

Tutto perfetto. Il titolare è una persona splendida e sempre disponibile

Partner

8/10

Excellent

02 Jan 2020

Stefano

Beb

Partner

6/10

Pleasant

27 Nov 2019

Pinar

Normal

Konumu iyi. Onun haricinde vasat bir işletme

Friends_and_family Family

6/10

Pleasant

24 Sep 2019

Cristiane

Estadia regular

O quarto é bem legal, apesar de ter um degrau no banheiro... O elevador é bem velho, bem pequeno, ainda tem que pagar 20 centavos para descer nele. Tem um degrau grande na entrada, o que dificulta a entrada de cadeirantes. Fica bem perto da estação de trem e do comércio, mas o lugar não é dos mais bonitos. De qualquer forma, recomendo!

Friends

8/10

Excellent

18 Sep 2019

Verified traveler

Einfache, aber zentral gelegene Unterkunft nahe des Bahnhofes. Metro Station vor der Tür. Abholservice wird angeboten und war zuverlässig. Preis/Leistungsverhältnis war ok.

Leisure Friends

10/10

Exceptional

04 Sep 2019

Verified traveler

Excellent location and nice staff

The room is a bit small, but the location is excellent, very near to the metro. The room is clean and staff is very helpful. There is a public car park just beside the hotel.

Family

8/10

Excellent

15 Aug 2019

Verified traveler

Abbiamo soggiornato in questo B&B nella piazza di fronte alla stazione e siamo rimaste piuttosto soddisfatte. La posizione è ottimale, a pochi passi dalla stazione, risulta molto comodo qualora si prenda il treno al mattino o qualora non si avesse a disposizione molto tempo a Napoli e si volessero ottimizzare i tempi di spostamento. L'accoglienza ed il personale sono stati molto calorosi facendoci sentire subito accolte.
Per quanto riguarda la struttura, si trova al quinto piano di un bel palazzo vecchio stile, l'ascensore risulta un po' sgangherato, molto vecchio e malmesso, l'unico viaggio al suo interno è stato tutt'altro che rassicurante, oltretutto è gratis solo per salire e va pagato per scendere, necessiterebbe decisamente di essere rimodernato.
Il B&B vero e proprio invece ha un design moderno ed elegante, le camere sono molto accoglienti e graziose, unica pecca il bagno piuttosto scomodo con servizi igienici non all'altezza e la doccia con necessità di manutenzione (una doccia quasi gelida e con acqua a filo non è stata la migliore delle esperienze), essendo stato un breve soggiorno in estate è stato sopportabile ma in un altra stagione... Un altro appunto da fare è ai servizi del B&B, non abbiamo avuto modo di farlo notare al check out, ma le macchinette di bevande nel corridoio risultano malfunzionanti.
La colazione è stata servita in camera all'orario da noi prescelto ed è stata apprezzata. Nel complesso lo consiglierei, comunque ci siamo trovate bene.

Leisure Friends

10/10

Exceptional

10 Aug 2019

Claudio

Ottimo e comodo

Abbiamo soggiornato per 3 notti,siamo arrivati alle 23 e il signor Gino gentilmente ci ha aspettato, il b&b Napoli binario 1 si trova proprio a due passi dalla stazione centrale ed è situato in un palazzo antico dove vi sono vari b&b, comunque pulito con colazione in camera e a disposizione un bollitore per fare un thè o camomilla. Ascensore un po datato,diciamo da restaurare comunque funzionante. La zona è molto comoda anche per la metro e la circovesuviana che si trovano adiacente alla stazione. Consigliato.

Family

2/10

Poor

03 Aug 2019

Andrius

Instalação péssimas, não condizem com a realidade.

Chegamos ao Napoli Binario1 às 9h30 da manhã. Nossa estadia iniciava às 12h. A atendente nos recebeu e permitiu que deixássemos as bolsas no quarto e nos forneceu o WI-FI. Este \"B&B\" situa-se dentro de um antigo prédio com outros tantos \"B&B\" - o que descobrimos mais tarde. Saímos para Pompéia - eu e um amigo portador de mobilidade reduzida. Voltamos às 19h 30 - ainda em horário de fazer o check-in. Deparamos então com o grande portão da entrada do prédio fechado. Havia uma porta menor no portão, entretanto, intransponível para um cadeirante. Com dificuldades adentramos ao pátio do prédio. Ao chegar ao elevador, o mesmo não funcionava e o B&B Napoli Binario1 fica no 5º andar. Impossível para um cadeirante acessar este pavimento através de escadas. Ficamos em um impasse pois já eram 22h e o WI-FI informado não funcionava, o elevador igualmente. Não era possível chegar ao quarto. Não havia ninguém para auxiliar, ligamos via interfone, via telefone: nada! Suporte qualquer, descaso geral. Assim, pagamos mas passamos essa noite na rua pois a estrutura deste B&B é precária. O quarto informa-se acessível mas o prédio é bem antigo e mal conservado. O elevador é antigo e apavorador. Por pouco não usamos pela manhã, pois cadeira de rodas quase não entra no elevador. Outra surpresa: para descer no mesmo elevador há que pagar! À noite o mesmo não funcionou e tivemos que ficar ao relento. A atmosfera do local é ruim e perigosa. Não recomendo. Informações não condizem com a realidade.

Friends

8/10

Excellent

28 Jul 2019

Giuseppe

Camera grande e spaziosa,tutto molto carino,tutti gentilissimi,il ragazzo ci ha aspettati fino alle ore 23,30 nonostante il Check-In fosse fino alle ore 20.00. Ci hanno fatto anche la cortesia di lasciare le valigie dopo il check-out lasciandoci le chiavi del portone,approfittando di fare un giro per Napoli. Grazie

Family

8/10

Excellent

03 May 2019

Paul

Zeer centraal gelegen schoon, goedkoop hotel

Prima hotel qua prijs/kwaliteit verhouding vlakbij historisch centrum, centraal station en shuttle (Alibus €5) naar airport. Indien laatste persoon ingecheckt onbemand hotel, dus met sleutel de stad in. Ontbijt eenvoudig, typisch Italiaans. Aanmaakkoffie/thee op kamer. Overdag hoor je vliegverkeer, maar ‘s nachts helemaal rustig. Bijzonder vriendelijk personeel.

Partner

10/10

Exceptional

29 Apr 2019

Nicola

Ottima esperienza

Comodissimo per spostarsi essendo a poche decine di metri dalla stazione centrale, colazione in camera -pulita ed attrezzata- peccato per l'acqua calda del lavabo con cui bisognava lottare un po' prima di farla uscire...

Friends

8/10

Excellent

29 Apr 2019

Paul

Prijs/kwaliteit ok.

Qua prijs/kwaliteit prima hotel aan Piazza Garibaldi. Ontbijt typisch Italiaans, dus sober. Geen buffet.

Partner

10/10

Exceptional

10 Apr 2019

RAMI

Tutto perfetto

Sono stato con Mia famglia mi sono trivago molto bene il personale gentile cortese camera pulita letti comode posesione comoda per movere pe tutti le parti siamo remasti felice

Family

2/10

Poor

14 Mar 2019

Verified traveler

Suite à une hospitalisation nous n'avons pa pu prendre l'avion, l'hôtel nous à rien rembourser. On a payer 10 jours pour rien. Et quand on dit qu'on viendrai 2 jours après la date prévu, on nous dit non votre chambre est attribuée déjà.... pourtant on à payer une assurance expedia c'est inutile !!!!! Très en colère !

Leisure Partner

10/10

Exceptional

15 Jan 2019

Carlos Eduardo

Maravilhoso

Localização e ótimo preço ,quarto limpo , banheiro excelente

Partner

8/10

Excellent

29 Oct 2018

Iakov