New Gallery

10/10

Exceptional

15 Jul 2026

Traci

The property is incredibly convenient to the Metro. Most of the places we wanted to go were within a 20 minute walk. Sergio was very responsive and communicative prior to our arrival and our on-site hostess was friendly and helpful. Thank you for a lovely stay!

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

elizabeth

I stay at this hotel often and it’s always a pleasant stay. Perfect location, excellent stay, comfort room.

Self

10/10

Exceptional

04 Jul 2026

Richard

Had a great stay! The staff were friendly and helpful, the room was clean and comfortable, and the location couldn't be better. Everything was spot on.

Partner

10/10

Exceptional

14 Jun 2026

sylvain

Very nice place and quiet. Sergio is very nice and helpful

Partner

10/10

Exceptional

13 Jun 2026

Lacey

This was a very practical stay. Very clean and centrally located for our needs with wonderful staff. Everything we needed was walkable and the airport was a minimal trip to make. Be mindful, the New Gallery is unmarked outside and nestled inside a building. (also a plus for added safety) Watch for messages from the host before your stay for easily locating.

Partner

10/10

Exceptional

06 Jun 2026

Garry

Great location to the train, metro, taxis, bus station and restaurants but surprisingly quiet!

Partner

10/10

Exceptional

02 Jun 2026

Charles

The staff were great with help and communication. Comfortable and clean as well.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

David

Totally recommend New Gallery B&B. Right by the train station, directions given were excellent (comes with a video!!) and didn’t need them as we were greeted in front of the building!

Our room was very clean, air conditioned and very quiet - we had requested one while booking knowing that Naples is a loud city.

Communication before and during the stay with Sergio was excellent, super responsive. Sergio is very friendly and gave us great recommendations for sights and restaurants.

Would definitely stay at New Gallery on a next trip.

Partner

8/10

Excellent

31 May 2026

patsy

Excellent value for money. This is a simple, no-frills hotel that provides everything you need for a comfortable stay. The location is outstanding, literally just steps from the train station, making travel extremely convenient. There are also several restaurants within a two-minute walk.

The property is very clean, and the staff is friendly and welcoming. While there is no on-site staff except during check-in, assistance is always available through the chat service, which is responsive and helpful.

This was our second stay at this hotel. We primarily choose it because of its unbeatable proximity to the train station, which makes getting around incredibly easy. We would happily stay here again.

Partner

10/10

Exceptional

28 May 2026

Jack

A great and convenient location. The room was modern, clean, and comfortable. The staff were very friendly and helpful.

Self

8/10

Excellent

17 May 2026

Ramdas

Very central location for trains and restaurants. Perfect for small luggage travellers coming by train. Taxi stops a bit away due to special zone. All in all we found it very convenient for a 6 day stay. Oksana very helpful but ask for her whats app number because she comes in the middle of the day while we are sight seeing.

Family

8/10

Excellent

10 May 2026

Lorna

Was there for one night stop over in Naples before catching train! Great location to the train. Great instruction with pics to apt. The apt was very spacious and clean and as the pictures depicted it. Area is around train station so a bit sketchy but the apt was very nice!

Partner

6/10

Pleasant

08 May 2026

Nigel

Would not recommend if you are arriving late (after 10pm) self check instructions were ok but entrance was not easy easy to find and did not expecti to have to WhatsApp staff to even enter the building , and then find relevant part of building before key code for reception and finding key. Whilst it all looked very clean tiled floor was very dusty/grimy and we would not have wanted to stay more than one night

Partner

10/10

Exceptional

07 May 2026

Edward

What a convenient spot! Tricky to find-- go to the big brown doors- there is only a small sign ...walk through then up the stairs!! Great balcony looking over the garibaldi square! Great place to stay in Naples!

Friends

8/10

Excellent

01 May 2026

Andrea

check-in was very tedious and completely automated!
the app they used would allow my autofill on my phone to work so I had to manually type in all of the info. The instructions to access the apartment & rooms was confusing.

Pros - very close to station, Wi-Fi was good.

Cons - Loud noises from the street including SCREAMS woke me one night & an extremely noisy street cleaning truck at 7:45am the other. You also hear every single sound made in the hall or other rooms.

100% automated - I was there two days & saw no one from the hotel.

Self

10/10

Exceptional

28 Apr 2026

Kevin

Nice setup. Quiet and close to transportation. Will recommend to others.

Family

8/10

Excellent

28 Apr 2026

Sydney

This hotel should be called Hidden Hotel. It will be very difficult for you to find unless you call the number provided. Or they can send you a video tutorial via WhatsApp. The train station is a seedy area I wouldn’t want to be in at night. You are only 5 minutes from the station. There are nice cafes downstairs for breakfast or coffee. The hotel is behind a big wooden door, with a small sign up high. You can easily miss it. Once you’re inside, you’d need to proceed to stairway D. Once you finally get to the hotel, it’s nice inside. Up until that point, you’ll have your doubts. Good quality bathroom. Helpful front desk staff there sometimes.

Partner

10/10

Exceptional

12 Apr 2026

Andrew

Convenient location, great staff and air conditioning.

Self

8/10

Excellent

13 Mar 2026

Jeffrey

Near Naples train station and airport bus stop.

The hotel is hard to find among so many hotels in the area, the owner sends yo a video and instructions in English.
it is a 3 minute walk from the train station amnd looks rough outside but the rooms were excellent.

10/10

Exceptional

08 Mar 2026

Tyrone

A quick walk from the train station, with plenty of restaurants on your doorstep. Walking distance to shopping areas or a quick train ride. We stayed here this time last year also.

Partner

10/10

Exceptional

08 Feb 2026

Laura

The room was very quiet, nice, clean, comfortable.

Business

10/10

Exceptional

03 Feb 2026

Malori Francis

Very pretty clean room. And Staff is amazing.

Leisure Self

10/10

Exceptional

26 Jan 2026

Robert

A nice quiet room, very close to the train station. Helpful staff too! The shower is cozy, but easy to use and plenty of hot water.
Wish the shampoo was not in plastic packets. I think there are better options to provide shampoo, conditioner etc.
It was a small challenge to find the correct entrance of the building, but the staff at New Gallery were quick to respond and help us! We would definitely stay there again!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Dagmara

The staff was amazing and the location was absolutely great.!

10/10

Exceptional

02 Jan 2026

Kailey

Oksana was a wonderful host, we were only there for one night and she made sure we had everything we needed even with our short stay. The room was beautifully decorated and very clean. It was noisy from outside throughout the night, but that is not the fault of the property.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Natalie

I thought that this was a hotel when booking via Expedia but it's actually more like an AirBnB. The location is very close to the Napoli Centrale station on Piazza Garibaldi. The lady who greeted me at check-in was lovely and incredibly helpful. I booked the room at the last minute (30 minutes before arrival) and she immediately got in touch to organise check-in. The room was well-decorated, in good condition, clean and quiet. I would highly recommend and would definitely stay here again. There was shower gel / shampoo in the bathroom and there is a kettle for tea/instant coffee drinkers. There was also a coffee machine in the reception area for 24/7 use if needed.
The exterior of the building isn't that great but New Gallery is modern, clean and safe. There are lots of places to eat nearby and it's only a 30 minute walk to the historic centre and Spaccanapoli.

Leisure

10/10

Exceptional

14 Nov 2025

Amelie

The room is spacious & the bed is comfortable. Location is literally right across the street from Napoli Centrale; very convenient if traveling by train. Check in & out were both easy & the reception provided excellent recommendations for sight seeing attractions. The room was actually fairly quiet considering the busy location. Lots of restaurants & shopping in the area. Would stay here again!

Leisure Family

10/10

Exceptional

29 Oct 2025

Jeffrey

Clean, quiet, and also nice help from the staff on text to guide me right to the hotel, which is super convenient to the train station - but it was my first time in Naples and the help was appreciated!

8/10

Excellent

08 Oct 2025

william

beautiful room. self service lobby/reception. definitely need to connect with staff to check in

Leisure Family

10/10

Exceptional

30 Sep 2025

Parvathavardhini

Great option next to the Naples central train station and Piazza Garibaldi. The hotel is on the 2nd floor with a working elevator to transport luggage , the room was clean and comfortable and the A/C worked. Pizzeria next to the hotel was great for a quick lunch. The staff are friendly and helpful. And they communicated directions to find the hotel on whatsapp. Old town was within walking distance, so this place was great for a 1 night stay.

Leisure Partner

2/10

Poor

26 Sep 2025

Aaron

The issue was the staff, 100%
They tried to explain how to arrive, but they were completely incorrect with the amount for parking.

We almost missed our flight, trying to pay for parking which was €50, and intendant had to come and assist about eight couples to pay for their parking at the garage

It was explained to us that parking would be much cheaper, but the actual site and location were great.

The staff didn’t even seem like they were connected to any of the guest whatsoever, when we arrived, there was no coffee or water or anything available, getting in and out of the unit and how to get in and out of unit, we’re not clearly explained

Staff just seem like they were available if absolutely necessary, elevator did not work all morning, and there was an alarm going off for over an hour in the corridor

If you feel you can handle a little stress for a decent price and a decent place then this might be your best option

Leisure Partner

10/10

Exceptional

24 Sep 2025

Carlos

The room was nice clean and very close to the train station.

The staff personnel that we dealt with ( Oksana and Sergio) are very professional!...

The only issue that i have is the access to the place from the moment you leave the square.
Elevator needs someone to hold the doors together and not enough light on the stairs.
The access to the room gives a bad impression to a nice place.

10/10

Exceptional

15 Sep 2025

Paulo

Great hosts

Great place and amazing hosts. Fully recommend. Outstanding location.

Partner

10/10

Exceptional

12 Sep 2025

Ferdinand

Excellent service by Oksana. Very helpful and patient.

Partner

8/10

Excellent

11 Sep 2025

Juan

The room was ok and the staff was great. The area around the location is not the best, but convenient. Walking distance to the train and subway.

Leisure Partner

8/10

Excellent

27 Aug 2025

Ivy

Very odd entry, like a Hobbit Door, grafitti everywhere! Near train station great access for cabs

Business

6/10

Pleasant

21 Aug 2025

Anjali

So this is not a hotel. It is more like an apt hotel. The manager was very prompt with communication and room was very clean. Location is central. The room was spacious but bathrooms is very tiny and does not have very many amenities. this worked for us for just one night stay. But if you are looking for hotel type amenities this is not the right place for you.

Leisure Family

10/10

Exceptional

08 Aug 2025

Ambar

Great place, definitely would book again!

Leisure Self

10/10

Exceptional

04 Aug 2025

pornthip

Center of everything.Next to Metro and Train to all others part of the country. Walkable to walking street of Naples.Many restaurants and Supermarket near by.Easy commute from and to Airport.
Wonderful host.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Glenn

Loved how helpful Sergio was in checking us in. The balcony was perfect with great views for people watching.

Leisure Friends

8/10

Excellent

18 Jul 2025

Verified traveler

5 mins to train station and metro

It pass thru a complicated old building and antique style of lift. Quite interesting though. I am travel together with my hubby so that’s fine. Would be good if they provided shampoo and body wash

Partner

10/10

Exceptional

18 Jul 2025

Erick

We had a great stay for 1 night. Super accessible to the train station and taxis. The hotel rooms are impeccable and the staff is super polite. For food I would venture out a little further as the restaurants below look mediocre. Hotel 10/10 tho

Leisure Partner

8/10

Excellent

04 Jul 2025

byron

We did a quick overnight stop. This hotel was very neat and clean and for an over night whistle stop, it was perfect. Not a lot of extra amenities, it it was perfect for the price and super convenient for the train

Leisure Partner

10/10

Exceptional

27 Jun 2025

Marlyn

Very clean, very convenient Napoli experience

Leisure Friends

10/10

Exceptional

22 Jun 2025

Carol

Host communicated well with directions. Location excellent for metro and train.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Anthony

Excellent place. Room was ready early and even so we could drop our bags off and explore the city in the meantime. Everything was smooth and the AC was the first powerful one I’ve seen in Europe thus far.

Leisure Family

10/10

Exceptional

10 Jun 2025

Sophie

Loved how central this hotel was! The room was clean and spacious. The staff was friendly and communicated instructions on how to find the property ahead of time.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Erika

This property was nice a little bit difficult to access if the main door is not open. The owners were so nice and very helpful. It was nice and quiet and not too loud. Location was next to train station so if you are staying in Naples as a stop over, it is very convenient.

Leisure Partner

8/10

Excellent

23 May 2025

Kavithan

First impressions: the property is hard to find unless the main doors are already open for you. The location externally isn’t the friendliest or cleanest.

Once you get through the elevator and into the actual lobby of the hotel then you feel a sense of safety and comfort. osaka was really great friendly and helpful.

Would recommend to anyone travelling to naples without kids. 8/10

Leisure Partner

10/10

Exceptional

21 May 2025

Adeline

Best location just one minute from train station.

10/10

Exceptional

17 May 2025

Michael

Arrived late 00.30 hours

Partner

10/10

Exceptional

15 May 2025

Camela

I stayed one night in Naples on the way to Rome. I could not have chose a more ideal location. Directly in front of Naples Centrali and down the street from one of the hop on off bus stops. You are really in the center of everything with multiple restaurants and shops right downstairs. The room itself was just beautiful and very very clean. The host very friends and accommodating.

Leisure Friends

10/10

Exceptional

07 May 2025

Onel

Friendly staff and very helpful.

8/10

Excellent

02 May 2025

Christian

\"I chose this hotel for its proximity to the train station, and it proved to be an excellent decision.\"

10/10

Exceptional

21 Apr 2025

Carlos

Had a great night, staff was very friendly and helpful, they were in constant contact with us and helped us find the hotel at night when we arrived. Hotel was very clean, bed was comfortable and it had everything we needed. Great value and great stay.

Leisure Partner

6/10

Pleasant

20 Apr 2025

Verified traveler

Convenient location but not a hotel.

Location was convenient however our surprise on arrival we were expecting a hotel. This is not a hotel. We essentially rented a room in a shared apartment which seemed lost in the description of the listing when we booked thus not our preference. The staff were very easy to deal with and promptly attended to any issues. Unfortunately the room was looking tired and really worn out in some areas especially the bathroom. Difficult to locate however pictures were supplied to help find your way.

Partner

10/10

Exceptional

28 Mar 2025

JAVIER

Very nice hotel, small but very nice.
Excellent and very friendly staff!
Very convenient to all attractions.

Leisure Self

10/10

Exceptional

27 Mar 2025

Maliza Huang

We boooed a night at this lovely hotel and arrived an hour later. Very last minute so it was also very well priced for the last minute booking. It was east to find and the receptionist sent photos on how to get the ere as it was behind a building. The room was spacious modern grand and clean. Sotign we wanted after so many run down looking hotel rooms we had whirl travelling around Italy. Walkable to the metro and underground ruins. I wish the bathroom had a bit more storage space but it wasn’t big of an issue as we only stayed for a night.

Leisure Friends

8/10

Excellent

07 Mar 2025

Tyrone

Convenient Stay for Centrale Station

Easy instructions for arrival, met by host and taken to our room. Great suggestions for site seeing and shopping. Proximity to train station was perfect for us

Partner

8/10

Excellent

04 Mar 2025

Marie-Hélène

Great for one night in Naples. Near the train station, clean and spacious. Actual king bed, not two singles!

Leisure Self

6/10

Pleasant

22 Feb 2025

Sue

Great Location and value with minor issues

Great Location next to the Central Station. It has very old but yet functional lift. Bathroom doesn't have many spaces to put things in and has unpleasant smell under the sink space. It has a very thin wall and you can hear every little things from next room. Very friendly staff.

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

Tabitha

Loved our stay. The accommodation was great and the staff was excellent and felt very safe in the Neighbor hood

Leisure Partner

8/10

Excellent

14 Feb 2025

colette

Nice place , but a bit hard to locate

a bit confusing getting to the place .
But I read from posts from other customers , so I was a bit prepared .
arrived in the morning, not sure how to contact the person.
Someone going out helped me contact the owner

Self

10/10

Exceptional

02 Feb 2025

Stephen

It's a small guest house on the second floor of a much larger building. Very convenient location - 100m from Napoli Centrali train station and a metro station.

The room I stayed in was fabulous. High ceiling and beautiful floor to ceiling wood doors to the balcony. Newly renovated, quiet and very cozy. Service was excellent.

Make sure to arrange arrival time as there is not always someone at reception. Not the easiest place to find. See the picture and description below.

Self

10/10

Exceptional

01 Feb 2025

Barbara

Very welcoming staff. The location is excellent with great access to the train station and historic sites. The room was super clean and had a very comfortable bed.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Jennifer

Very good location, convenient to transportation. Nice and helpful host. Clean.

Leisure Partner

10/10

Exceptional

31 Dec 2024

Noor Hayati

Wonderful stay.

Hotel is minutes away from the main train station. Oksana from the hotel sent pics on how to get to the hotel but she was very helpful when i couldnt figure out how to enter the main building. Room is very clean, bright and airy. Lots of eateries nearby altho for halal food, need to walk to the other side of the Garibaldi station. Lift to hotel is those old ones which you need to close the doors manually..amaze its still works well. There's coffee and tea at the reception area you can use. Room no. 9 has some issues with the key but Oksana was there to help. This room is facing the side alley where they collect the rubbish early every morning so if you are a light sleeper, this would be ypur wake up call.

Self

10/10

Exceptional

08 Dec 2024

Connie

Good location and room is very clean. Absolutely recommended.

Leisure Family

10/10

Exceptional

04 Dec 2024

Teodor

Clean room, 3 min walking from train station, nice pizzeria and restaurants around

Business Self

10/10

Exceptional

11 Nov 2024

Maria

This hotel is a hidden gem! As others have commented, it is different from traditional hotels as it occupies part of a floor of a building rather than the entire building. But that is part of its charm!
Oksana was a wonderful hostess and very accomodating. She made our stay very pleasant.
The room was beautiful and very large and airy. It was also very quiet and the noise from Piazza didn't bother us at all. There is a coffee maker, microwave, toaster, plates and cutlery at your disposal in the reception area.
I would highly recommend this hotel!

10/10

Exceptional

09 Nov 2024

Bethany

Very nice- definitely recommend

It was the perfect spot for a quick overnight trip to Naples! The room was cute, clean, and modern with everything you need and even had a little balcony. It’s in a very busy spot of Naples but felt incredibly safe behind 3 locked doors with 3 different methods to enter. The check-in and out process was seamless and the owners responded very quickly via WhatsApp. All around really good place to stay and would recommend to anyone needing a place for 1-2 people to stay.

Partner

10/10

Exceptional

01 Nov 2024

Julia

Awesome stay! & clean room.

Our stay was amazing! We only stayed one night as we had an early train to catch the next morning. The hotel desk sent us very easy instructions on how to get there. Check in was very simple & the room was nice and clean. I would stay here again & recommend to friends and family.

Partner

4/10

Poor

29 Oct 2024

JIMMY

Terrible entry to property. Advertised as B&B, but no breakfast. No hot water for bath. Shower extremely small and slick floor. No staff on site. Terrible dining choices. Wi-Fi hardly worked.

Leisure Family

8/10

Excellent

14 Oct 2024

matthew

the staff was helpful and the place was clean, good bed ect but this being a bed and breakfast we expected breakfast as we had an early flt out. there was no staff or breakfast in am.

6/10

Pleasant

12 Oct 2024

Phi

Hotel is clean. It's kinda difficult to locate and check in if this is your first time.

Partner

6/10

Pleasant

07 Oct 2024

Verified traveler

Nice property - would go back there in the future

Overall this is a nice property conveniently located near the Naples Central train station. The staff was super friendly and helpful. The only caveat is that it is quite difficult to figure out how to get to the property. Hotels.com should do a better job in providing to the customers that this hotel is located on the second floor of a large building that houses a lot of other businesses and the New Gallery Hotel is pretty much an apartment within the second floor of this building that has been modified to have several rooms inside the apartment.

Friends_and_family Family

8/10

Excellent

06 Oct 2024

Carol

Steps from train station but hard to find

Once we finally found and got inside, it was great. It is not marked on the outside, once we found the brown wooden door with the smaller door inside, we entered a dim light courtyard. Still could not find the place. We were so lost. Used the \"contact property\" number in hotels.com app and someone answered. Within a few minutes a nice gentleman meet us and took us to the elevator, down the hall. Thankfully he carried my bag as you have 7 steps up to elevator. A very nice female greated us and showed us to our room. Rooms are clean and comfortable. Nice bed. Pretty quiet considering it's a few steps away from the train station. There is not someone at the desk all the time like a regular hotel. Check out was 10:30am, not 11am as on hotel.com site. You just leave your key on the desk next to the paper with your room number. This was just an overnight as we traveled from Northern Italy to Southern Italy, so it was perfectly fine for us. It's location from the train station is what we were looking for, but man is it hard to find!

Partner

8/10

Excellent

23 Sep 2024

Tom

Convenient, clean rooms, helpful staff.

Leisure Family

8/10

Excellent

16 Sep 2024

Jonathan

So here’s the deal. This is not a traditional hotel, with things like a lobby…or a sign…or an elevator built in the past century. The rooms are beautiful, the host is gracious and helpful, and the building (especially if you arrive at night) feels like you’re visiting an abandoned sanitorium. But after 24 hours in Napoli, you realize that this is just how this rather squalid yet oddly charming city works: Filthy on the outside, giving you every reason to fear for your life, yet full of soul and beauty. Such is this hotel. Suffer the indignity of a front door that barely holds itself together, a spooky courtyard, a creaking cage of a barely functional elevator (that you have to climb stairs to access!), and you will be rewarded with a beautiful room, a charming host, and convenient access to transport. If you survive crossing the roads in Napoli, this hotel will start to feel like your safe haven away from the piles of garbage, chaotic traffic, and constant shouting. The building itself is quiet, and you’ll sleep soundly and safely. Fear not, adventurous one, this hotel is a good choice. Unless you were expecting a hotel to look like a hotel.

Leisure Partner

10/10

Exceptional

14 Sep 2024

Karen

Despite being in a busy congested area next to the Napoli Centrali terminal, our stay at New Gallery was awesome. Our hosts were welcoming and helpful. They sent a series of pictures guiding us to the room. We didn’t see them but for a few minutes but they took the time to show us how to use the coffeemaker and give us information. We would definitely stay again.

Leisure Partner

8/10

Excellent

07 Sep 2024

Lara

The property was wonderful and restaurants within a few feet were fantastic. The bed was a bit firmer than we prefer but it was perfect for one night between trains. Just in front of both Naples Central and Garrebaldi stations. Oksana was very helpful by sending us pictures of the building with specific directions and providing suggestions of things to do in Naples

Leisure Partner

10/10

Exceptional

06 Sep 2024

Angela

Location was great for tours. There's lot's of place's to eat nearby.

10/10

Exceptional

31 Aug 2024

Jean Paul

Great staff. Very nice room. Across street from train station.

Business Self

8/10

Excellent

31 Aug 2024

Olha

Great hotel for the price and location

Leisure Partner

10/10

Exceptional

16 Aug 2024

Will

The host and staff are extremely friendly and go out of their way to do whatever it takes to help. We arrived very early and the host personally saw to it that we could check in early for a morning nap. Fantastic location right next to central metro and train stations for easy access to all of Naples and the rest of the region. Couldn’t recommend them highly enough - five star service all round.

Leisure Partner

10/10

Exceptional

28 Jul 2024

Zemelia

Cute place , great staff

Very cute and clean room.
Staff was amazing . I got lost looking for the hotel and a member came out to find me! I will say to just watch the showers though. Doors don’t quite seal so I accidentally soaked the bathroom floor

Self

10/10

Exceptional

17 Jul 2024

Emily

Clean and close to trains. Restaurants outside of the property were good and all of the people were friendly.

Leisure Family

8/10

Excellent

02 Jul 2024

Julie

The host was excellent with prompt and responsive communication. It was extremely convenient to the train station. The room and hotel space was clean and nice but it is in an old building and the entry way and main floor are dirty and it looked a little sketchy, but the rooming house itself was clean and secure.

Leisure Partner

2/10

Poor

28 Jun 2024

A

Impossible to find. Hotel not sign posted. Without a policeman’s help we would have never found it. Unsafe. Antiquated lift.
Lobby picture deceptive - photographer deserves a medal for making it look good.
Came by car but it was located in pedestrianised area only

Partner

2/10

Poor

28 Jun 2024

A

Impossible to find. Hotel not sign posted. Without a policeman’s help we would have never found it. Unsafe. Antiquated lift.
Lobby picture deceptive - photographer deserves a medal for making it look good.
Came by car but it was located in pedestrianised area only

Partner

10/10

Exceptional

13 Jun 2024

Albert

Clean and close to train

Leisure

10/10

Exceptional

08 Jun 2024

Sara

Convenient for train connections in Naples. Room was very comfortable and the bed amazing!

Partner

6/10

Pleasant

07 Jun 2024

Karen

Hard to find. Good location.

10/10

Exceptional

06 Jun 2024

Stephen

Great location, really nice helpful and friendly staff.
Clean and comfortable.
Mini bar fridge a real bonus

Leisure Partner

8/10

Excellent

04 Jun 2024

Maria

Very hard to find the place

Leisure

6/10

Pleasant

21 May 2024

Sheryl

Location was convenient to train station and places to eat. Very difficult to find! Rather noisy location.

Partner

10/10

Exceptional

20 May 2024

Stacey

Perfect location by bars and restaurants as well as the train/bus terminal to explore the city and beyond. Oksana was so welcoming and helpful with directions to the place as well as checkin and scheduling a taxi for me to take an early morning flight. The place is clean and nicely decorated. Adequate space for 2 people and appreciated the faurly priced (cheap) snacks and drinks stocked in the fridge. Great stay! Great value as well. I expected much less for the small price I paid. Also…there is an elevator. A previous review said there is not, but there most definitely is 😀

Leisure Self

6/10

Pleasant

15 May 2024

Linda

The access to the property is extremely \"odd\". Maybe this is not unusual in Naples but it was a \"unique\" experience.We were sent pictures to follow for access to the room. The 1st door you come to leads to a dirty and questionable area. If this doesnt bother you then it's and ok place to stay. Communication was good but perhaps not as soon as I would have liked. Clean and modern facility once your inside.

Leisure Partner

10/10

Exceptional

13 May 2024

Kara

The area around the property is typical Naples, it is loud and a bit dirty. However, when you get to the property it is a quiet, clean, and beautiful escape from the city. The staff was exceptional. We loved the property and would stay here again if we find ourselves back in the city.

Leisure Partner

10/10

Exceptional

07 May 2024

Monica

Excellent host - Oksana was very helpful with check in details.
Perfect central location next to main train station

Leisure Partner