Name: Anna's Family
Address: Via Silvio Spaventa 18, Naples, 80142, IT

8/10

Excellent

14 Apr 2026

Rebbecca

Perfect for the one night I spent in Napoli. Close to the train station which was how I arrived and left. Complimentary breakfast was perfect. Staff was friendly.

Self

4/10

Poor

28 Mar 2026

Karim

I had a hard time checking in. the person working at the desk did not speak good English. Also, she was very rude. On top of all that , my room had no hot water. When I mentioned it to them, they did not even care. And that neighborhood is not safe at all.

Self

10/10

Exceptional

26 Mar 2026

Mr Ian

Continental breakfast fresh coffee yogurt cereal eggs toast cold meat cheese cake

Partner

8/10

Excellent

19 Mar 2026

stephen

Room was very clean, staff were very helpful, location great , 3 minutes from central station

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Francisco Antonio

The staff are very friendly and helpful, doing everything they can to make the stay enjoyable. They serve a good basic breakfast and provide information about the city

Leisure Partner

6/10

Pleasant

23 Oct 2025

Joaquin

breakfast not desirable at all. the lady at check in was very nice

Leisure Family

8/10

Excellent

02 Sep 2025

Zuzana

This is a great place to stay if you want to be close to the train station. The room I had was spacious, quite clean and overlooked the street. I was comfortable and would definitely stay again. The breakfast was decent

Self

10/10

Exceptional

07 Oct 2024

Farshid

Shower water long to get warm

Leisure Self

10/10

Exceptional

07 Jun 2024

august

Great value for money

Family-run , make you feel very welcome, room is comfortable with niceties such as a common room where you can make coffee and tea, breakfast is good, coffee is awesome and service is superb. maybe a bit hard to find, entrance is solo, but the location is absolutely super convenient to the train station or the airport shuttle.

Self

10/10

Exceptional

24 Mar 2024

michael

Highly recommended budget stay in Naples

Highly recommended as a budget stay in Naples. Friendly, family run, anxious to please, and great location-- close to the train station but not overrun with busyness. Also close to a metro station and the Alibus stop with access to the airport. And, close to Rick Steve's Naples walk! At first, I thought it would be hard to find, but it wasn't-- on arrival at the Centrale Station, head out the front and there will be a broad mall-like boulevard and subterranean shopping mall. Follow the boulevard (Piazza Giuseppe Garibaldi) /mall until almost the end of the mall area. Via Silvio Spaventa will be to the left. Note that Anna's is on a second floor and shares access with Hotel Cineholiday Napoli. (aka: Holiday Hotel). Don't be put off by grafitti and the oldness of the buildings-- you are in Naples! I thought Anna's was a gem and would return there without hesitation.

Self

6/10

Pleasant

27 Jun 2023

Verified traveler

Got what we paid for

For the price we got what we paid for. The staff was helpful, friendly, and very accomodating. The rooms were dated, small shower, ac didn't work well and stopped working in the middle of the night. Very close to the train station, and restaurants near by.

Partner

10/10

Exceptional

01 May 2023

Adrian

Really well looked after, nice breakfast, friendly.

Leisure Family

8/10

Excellent

25 Mar 2023

David

Basic accommodation in a good location

A grim entrance and a dilapidated stairway leads to Annas House b&b.
I was allocated a room in the annexe that was basic but clean with a comfortable bed, air conditioning, tv and en suite bathroom.
Breakfast at an allocated time was adequate but felt rushed in the 30 minutes allowed.
The room was quiet, reasonably priced, and ideally located for exploring Naples.

Self

6/10

Pleasant

31 Oct 2022

Marina

;00I chose Anna's Family because of its proximity to railway station and concierge available 24/7, but concierge was not speaking English AT ALL, so he was useless. Breakfast was very primitive and they assign you your time! (7:00, or 7:30,or 8:00... It was very uncomfortable!) I regret my choice, would not recommend it.

Leisure Partner

6/10

Pleasant

23 Sep 2022

Jeremy

Great position being a short walk from Napoli Central rail station. Basic room and ensuite but good value given the central location.

Leisure Partner

8/10

Excellent

27 Aug 2022

Julio

Hotel cerca de Napoli Céntrale a 5 minutos caminando. Habitación grande y cómoda. Bañera pequeña pero funcional. Desayuno aceptable para comenzar el día. La impresión del hotel es fea, se ve abandonado y con mucho reguero y sucio la estructura. El caballero que recibe y atiende no hablé ni inglés ni español. Tuve más de una hora tratando de localizar el hotel porque con google maps no se pude.
Llame para ayuda y no supo explicarme por no ser bilingüe. Explique la situación en la mañana al encargado y me comentó que era nuevo y era seguridad. No lo entendí pues si es seguridad me cobro el pago del hotel con tarjeta. Mi complejidad fue solo eso,
Por lo demás todo bien,
Accesible y varios restaurantes cercas.

Leisure Family

10/10

Exceptional

12 Aug 2022

Tooi Fah

Very clean,good service, convenient, home away from home. Luigi and his mother Anna were very hospitable 👍

Leisure Family

10/10

Exceptional

31 Jul 2022

Kirsty

Great find

Perfect little b&b. Excellent service, especially from Luigi. Thankyou

Partner

10/10

Exceptional

18 Feb 2022

Zulkifly

The cappucino at breakfast time was sooo perfect.

10/10

Exceptional

11 Oct 2021

ruairi

1 night stay

great 1 night stay before early flight. Sorted out the airport transfer with no fuss. Great location near the railway

Partner

10/10

Exceptional

04 Oct 2019

Verified traveler

Great location, close to train/bus. Lots of restaurants in the area. Close to the sights as well. Good breakfast and friendly staff, excellent place to stay

Leisure Partner

10/10

Exceptional

01 Oct 2019

Greg

Close to sights and transport. Great place to stay, lots of restaurants around and a bar across the street. we stayed 5 nights

Leisure Partner

8/10

Excellent

17 Sep 2019

Dennis

Somewhat difficult to locate at first. No elevator for anyone having luggage.

Leisure Partner

8/10

Excellent

11 Jun 2019

Helene

I would have rated it excellent if the mattress had been more comfortable. The position is excellent next to the train station, the bus stop to the airport and the old town.

Leisure Partner

10/10

Exceptional

13 May 2019

Marc

Really good.

Staff were fantastic.
Able to drop baggage in early.
Hassle free, fixed price airport transfer at any hour.
onsite bar, very reasonable price.
room was fantastic, clean, comfortable, aircon.
Nice shared kitchen for cups of tea and the like.
Central location, right next to the main Metro.
Could not fault it.

Partner

8/10

Excellent

01 May 2019

Verified traveler

24 hour check-in was great as Expedia advised no check-in after 8pm. Great coffee and friendly staff. Area was OK, had bad reports but a good location near the train station and easy walking distance of the old town. Some nice restaurants close by.

Leisure Family

8/10

Excellent

27 Feb 2019

Dana

Reception is NOT 24/7

All in all it was excellent. My only complaint is that they told us there would be someone at the reception desk 24/7 which was not true. We stored our luggage there and when we returned to get it no one was there. By time the staff member finally returned there were 7 people just sitting outside waiting and we only made our ferry by the skin of our teeth. Otherwise it was a lovely room, and conveniently close to the train station.

Partner

8/10

Excellent

22 Jan 2019

Verified traveler

We originally booked with Annas Family but had to be relocated in Annas Family Terrace round the corner

Friendly, clean, efficient with 24 hour reception. The staff helped us with suggestions of places to visit. The common area had books in multiple languages.

The outside of the building is not impressive but the security is good.

4/10

Poor

18 Jan 2019

Paul

Not good

Living on former glories. Bed cover stank of smoke in a non-smoking room. Room was dirty and had holes in the walls. Best avoided.

10/10

Exceptional

11 Jun 2018

Anne

Great budget hotel

Very welcoming friendly host, good breakfast close to station and airport bus. Great budget hotel

Partner

10/10

Exceptional

03 Jun 2018

Ronaldo Carvalho

Great and clean place in central Naples

Great place in central Naples. Although it was close to the station, we couldn’t hear all the buzz. The rooms are very clean and the beds are comfortable. I was surprised with the breakfast as there was lots of choices and proper coffee. Staff are really friendly and Anna herself is the most adorable lady!
My only negative is the size of the shower box. It was tiny and narrow but it didn’t spoil the experience.
It was a great place in the heart of Naples.

Family

8/10

Excellent

29 May 2018

Verified traveler

Easy to get to, staff is great!

8/10

Excellent

28 May 2018

Tung

Conveniently located hotel

Sufficient breakfast, clean and tidy room, 5 min walk from the main station. Friendly helpful staff however city tax on website incorrect, shown as 1.5 Euro pp, charged 2 Euro pp, hotel tried to blame Hotels.com

Friends

10/10

Exceptional

03 May 2017

Verified traveler

Lovely, classic warm hotel in Naples.

Beautiful hotel right in the centre of Naples! The staff could not do enough for us and made us feel welcome at all times! They really do make an effort, from the moment we arrived to the moment we (sadly) had to leave, nothing was too much. The rooms are comfortable and quiet, Ours had a small balcony too. Rooms were cleaned and made every day, and the whole hotel was well looked after, clean and with lots of little extras, even free fruit and little snacks for you to have.

Partner

8/10

Excellent

19 Oct 2016

LAM

The stay is OK, average

Partner

8/10

Excellent

13 Aug 2016

Steven

Old City Charm

It was a bit difficult to find the hotel, even with a GPS, but in the heart of the neighborhood, among shopping, restaurants, bookstore, marketplace

Partner

4/10

Poor

11 Aug 2016

Sam

Not the best hotel in a shady neighbourhood

This \"hotel\" was tough to find and is in a very sketchy part of Naples. We booked a hotel near the train station as a place to sleep before carrying on to the Amalfi Coast. It was not worth the cost. Very dingy and the man who met us at reception spoke no English and was not welcoming. The room itself wasn't the worst but we were very thrown off with the overall feel of the place. The showers had poor pressure and seemed dirty. If we could go back we would have definitely paid a bit more and stayed in a better part of town and a better hotel.

6/10

Pleasant

10 Aug 2016

Verified traveler

Typical B&B in Naples. Nothing extraordinary, but helpful staff

Partner

8/10

Excellent

17 Jun 2016

Amanda

Weekend in Napoli

Nice and clean, bed a little small. Espresso with breakfast was fantastic!

Family

10/10

Exceptional

06 Jun 2016

Sumanta

Good place to stay

This hotel is one of those gems that you come upon suddenly. While it is not on a very confidence inspiring street, once you are inside, its a different world altogether. It all starts with the service, which is probably among the best I have found anywhere. Coming to the rooms, if you stay in the main part of the building then they are themed after different movies or stars. The rooms in the other wing are more modern but also have their own unique charm. We stayed in both types of rooms. Both our rooms had balconies and all facilities that one would expect from a good hotel, in fact the size of the bathrooms was also quite big. There is a separate common lounge and seating area as well with a selection of books and a TV. Breakfast was served in the separate dining area and was quite sumptuous. The hotel is also in a very convenient location and very close to the train, bus and metro station. In case you want to leave your luggage after check out and come back for it later, you can do that as well. We really enjoyed our stay at the hotel and would love to go back.

Partner

6/10

Pleasant

16 May 2016

Myrna

Very reasonable price for services provided.

Very helpfull staff. Round the clock availability of hot drinks and some cookies.

Family

10/10

Exceptional

30 Jan 2016

Verified traveler

convenient hotel

The room was very nice, hotel close to centrale station, and friendly staff

10/10

Exceptional

29 Jan 2016

Jill

Clean room and friendly staff

Very nice room, friendly and helpful staff. I enjoyed my stay there.

8/10

Excellent

16 Jan 2016

Melody

thank you soooo much!

Very nice people and b&b. Very much enjoyed my stay.

Family

10/10

Exceptional

12 Jan 2016

Liliana

Not very nice area but lovely rooms.

The B&B is deceiving outside, the entrance and streets are dark and the building and in general the whole area is dirty and left out. However we noticed this is a common issue in Central Naples.
Rooms was clean and nice, bed was wide and comfortable. We loved the cookies left there in our arrival. Wi-Fi included which was great too. Air-con was fully functional and quiet.
I really recommend this little B&B it is very close to the main train station. Staff is friendly and help us to take our suitcase upstairs (no lift unfortunately).

Partner

10/10

Exceptional

20 Oct 2015

Vasyl

super hotel!!!

Super hotel!!! Great breakfast! Nice staff. Quiet area! New furniture! Absolute safety (is't very importans as for Naples)! HIGHLY RECOMMENDED!

Partner

8/10

Excellent

17 Jul 2026

Luiz

Boa a experiência e a localização ótima.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Ana Claudia

O hotel em si é bem simples mais limpo e organizado, o banheiro pra tomar banho é bem pequenininho um pouco difícil mais sai água quente. A cama faz barulho pq é de metal mais pra uma noite foi ok. Café da manhã ok tbm, as donas são muito gentis e eles guardam a mala. Tem um restaurante em baixo q é a recepção do hotel. Mais a localização apesar de ser bem próx a estação de metrô é assustadora. Lugar bem sujo e feio eu fiquei com medo de andar sozinha por lá. Nápoles no geral é o
Pior lugar q eu já fui na Itália, feio sujo e desorganizado

Self

10/10

Exceptional

04 Jun 2026

WILLIANS

Tudo perfeito, café da manhã, nos deixaram guardar as malas enquanto a gente aguardava o horário do check in. Local limpo.

Friends_and_family Family

8/10

Excellent

17 Apr 2026

Federico

El lugar al llegar se ve loco confiable pero ya estando con el personal cambia la percepción el barrio es un poco feo pero si el precio es barato lo compenza

Partner

10/10

Exceptional

29 Mar 2026

Esther

El servicio y la habitación y el desayuno excelente, la ubicación es buenísima a oara ir a Pompeya y Herculano, ya que otra cosa en napoles no vale
Mucho la pena, es una tristeza la calle del BandB esté a un lado de un centro de oración árabe xq son ruidosos y como mujeres viajando solas nos observan, lo que te hace sentir súper incomoda y también su pedacito de calle estres extremamente sucia

Partner

6/10

Pleasant

02 Mar 2026

Henrik

Rörigt vid incheckningen. En uppgift från er (receptionen stänger vid midnatt), en annan på skylt vid ingången (receptionen bemannas av restaurangen fram till 19.00 och därefter från hotellreceptionen), en tredje i verkligheten (restaurangen sköter incheckning tills den stänger och därefter från hotellet hela natten). Dock räddade personalen upp situationen med sin vänlighet.

Self

10/10

Exceptional

09 Dec 2025

LUIS ALBERTO

El hotel tiene muy buena ubicación para transporte de metro y tren, la comida es deliciosa, la señora Ana te hace sentir como si estuvieras en casa. Disfruté mi estadía en este hotel.

Leisure Self

8/10

Excellent

04 Dec 2025

Cintia

Atendimento muito simpático, quarto limpo, localização próxima a estação e centro.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Itsasne

La habitación estaba impecable, era amplia y tenia todas las necesidades para una estancia cómoda y acogedora. El personal super amable, nos ha dado mucha pena solo quedarnos una noche, ¡hemos quedado encantados!

Partner

2/10

Poor

29 Nov 2025

Andrea

Tutto

6/10

Pleasant

07 Nov 2025

Hideaki

朝食は種類が少ないですが美味しかったです。
ナポリ中央駅かた徒歩ですぐの立地で便利でした。
周辺には飲食店やバー、小さな商店、コインランドリーがあります。

Leisure Self

8/10

Excellent

23 Oct 2025

Annette

Check in late. A bit difficult but we woke the receptionist via phone.(Quite a problem that he did not speak english) Room was nice, clean and with aircon. A bit sparse ann the smallest shower place i ever seen. Staff very friendly, smili g and helpful. Good central place with a fair price. Breakfast complementary at the owners cafe downstairs.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2025

Angelique

Les chambres sont correctes, simples mais propres. La salle de bain est propre aussi par contre la douche extrêmement petite, des personnes en suepoifs auront du mal à se laver sans devoir ouvrir les portes et encore...La clim dans notre chambre restait bloquer à 25 degrés ce qui ne rapporte rien et ouvrir les fenêtres vers la rue ne permet pas de dormir, très bruyant même après minuit.

Friends_and_family Friends

6/10

Pleasant

03 Sep 2025

Karine

Bonne situation géographique à côté de la gare centrale mais quartier sale et qui peut donner un sentiment d’insécurité le soir.
Chambres convenables, salle de bain vétuste mais propre.
Principal atout un bon rapport qualité prix pour une étape à Naples

Partner

10/10

Exceptional

26 May 2025

Arnstein

Great

Perfect. Close to trainstation, good service, good bed, good price and they take care of your luggage after check out for only 1 euro.

Self

10/10

Exceptional

24 Apr 2025

Sylvie

Excellent séjour

Excellent séjour, accueil sympa, chambre propre avec ménage tous les jours.Literie confortable, petit déjeuner très bon, sucré, salé, gâteaux maison.L'hotel est très bien situé à côté de la gare et du métro, très bien pour partir visiter.Il y a plusieurs restaurants autour de la gare qui sont très bien.Seul bémol, une douche très petite.
Nous recommandons cet hôtel tenu par des personnes très sympathiques.

Partner

8/10

Excellent

02 Oct 2024

luciana

Vicina alla stazione centrale e, con una breve passeggiata, al centro. Se bisogna recarsi più lontano è cmq comoda perché vicina alla metro. Ristoranti, negozi... tutto a portata di mano. Le persone in struttura con cui mi sono interfacciata sono state tutte gentili! Il b&b dispone di un'area comune con acqua e altro a disposizione della clientela, molto importante! Struttura pulitissima, la camera con qualche piccolo intervento di manutenzione da effettuare, ma nel complesso un'ottima sistemazione!

Leisure Self

10/10

Exceptional

26 Jul 2024

Andrea

Un viaggio nella napoletanità, prima che a Napoli

Il nostro soggiorno è stato veramente piacevole, grazie ad Anna ed alla sua enorme disponibilità e alla sua passione nel raccontare Napoli e consigliare cosa vedere, cosa gustare, cosa scoprire.
Il B&B si trova a veramente pochi passi dalla Stazione e dalla metro, e in un raggio 2 km potete trovare tantissime attrazioni turistiche e tantissima Napoli. Consigliatissimo

Partner

8/10

Excellent

11 May 2024

Amirchand

Good hotel near to the Napoli Centrale Statzioni

We had great communication from the host Ramona, and it was a smooth check-in and check-out process.

The way to the property might not be the most appealing but it is located very near to the Central station in a local neighbourhood which gives a good feel of the local life.

The room was very clean, had everything you would need and was good sized too.
The host Ramona was very helpful and was very responsive to our requests as well.

I would surely recommend this property if youre looking for something easy to reach with good price and great quality.

Partner

10/10

Exceptional

24 Mar 2024

Marco

Tutto ok

4/10

Poor

01 Jul 2023

Carlos Espinosa

En general bien y atentos, sin embargo al legar el cuarto estaba muy caliente y el aire acondicionado NO trabajo. Lo reporte al día siguiente y al llegar en la noche continuaba de la misma forma.
Imposible descansar en esas condiciones!!!

10/10

Exceptional

25 Jun 2023

Sabina

Tutto perfetto la Napoli che abbiamo nel cuore

Leisure Partner

8/10

Excellent

02 Jun 2023

Verified traveler

Mysigt ställe vid perfekt läge

Bra läge. Mysigt b&b med stort fint rum. Balkong på rummet och gemensamt utrymme med kyl. Väldigt trevlig värd som hjälper dig med vad du än behöver. Enda negativa var AC på rummet som inte gick under 25 grader, vilket inte gjorde så mycket nytta och därmed väldigt varmt på rummet nattetid.
Skulle definitivt stanna här igen!

Partner

10/10

Exceptional

20 Apr 2023

Verified traveler

아주 친절한 스태프들과 합리적인 가격

Self

8/10

Excellent

01 Mar 2023

giuseppe

perfetto chi non ha troppe pretese....b e b pulito e vicino alla stazione...colazione buona e personale cordiale

Self

10/10

Exceptional

21 Oct 2022

Angelo

Napoli in 3D

Posizione strategica.
Anna superstar..... Accogliente e partenopea.....
Quello che ci vuole per vivere in maniera distesa Napoli.
Tutto ciò che serve c'è e i prezzi davvero ottimi per il servizio offerto.....
Ritornerò senza dubbio..... e ringrazio molto Anna e suo figlio Luigi... per l'ospitalità.....
A presto.....

Partner

6/10

Pleasant

13 Oct 2022

Maria

Sängarna var nerlegade - hängmattor. Osäker el. Oerhört lyhört - pappersväggar.
Duschkabinens storlek var för barn.

Leisure Friends

8/10

Excellent

02 Oct 2022

edgard

Chambre et petit déjeuné correct.
Un petit frigo une 2ième chaise serait un plus